Endurance

Name: Endurance
Rating: 4.2

4.2

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930 User Reviews

8.1

Overall Score

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1-(855) 764-2873

4.2

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930 User Reviews

8.1

Overall Score

1-(855) 764-2873

Contact

Visit Site

LAST UPDATED: November 28th, 2023

Founded in 2006, Endurance is a car warranty provider that offers a variety of options for consumers seeking vehicle protection plans. The company offers extended warranty protection for new cars and used vehicles under 10 years old with less than 150,000 odometer miles. Vehicles with high mileage are not eligible for Endurance protection plans. Although, Endurance may give some exceptions to those rules depending on the factors of the specific situation. Whether you have a new or pre-owned car, Endurance has a protection plan to suit a customer's warranty needs.

Customer Review: JP from Oregon

"This company has been fantastic..this is a real review, I have had endurance for over two years now and even my Merc dealer says they are great to work with. They do have the best prices and coverage I have come across and they honor their contracts. I have no doubt in my mind all my continuing extended service contracts will be with Endurance. And for those questioning, they have paid more than I did for the coverage...this tells me they are a great company because they take care of their clients...choose wisely."

View Endurance Warranty Reviews

As part of its coverage, Endurance also offers 24-hour roadside assistance. Upon signing up for car warranty coverage, Endurance offers a free 30-day or 1,000-mile money back guarantee. Potential clients can choose a protection plan from four coverage plans. This makes it possible to find an affordable plan that offers good coverage and value.

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The Good

Warranty Plans and Coverage
Warranty Cost
Other Features
Insured Plans
Member of the Vehicle Protection Agency

Warranty Plans and Coverage

Endurance offers four different vehicle protection coverage options:

Select Premiere —Select Premiere is for higher mileage vehicles. The components of the car that the select premiere plan provides coverage for are; air conditioning, cooling system, drive axle, electrical components, engine, fuel, transfer case, transmission, and turbo/supercharger.

Secure — Secure plan is Endurance's most affordable plan. The components of the car that the secure plan provides coverage for are; drive axle, engine, transfer case, transmission, and turbo/supercharger.

Superior — The Superior plan offers the highest level of stated component coverage available. The sections of the car that the superior plan provides coverage for are; air conditioning, brakes, cooling system, drive axle, electrical components, engine, suspension, fuel, gaskets, steering, transfer case, transmission, and turbo/supercharge.

Supreme — The Supreme plan is very similar to the factory warranty that a new car comes with and will provide maximum protection for all of your vehicle's parts. The components of the car that this plan provides coverage for are; air conditioning, brakes, cooling system, drive axle, electrical components, engine, suspension, fuel, gaskets, steering, transfer case, transmission, and turbo/supercharger.

Each of these types of plans include certain exclusions so it is important to view an Endurance auto protection contract to better understand the terms of this auto warranty coverage and get the specific rate for each coverage option.

Endurance's warranty services and auto warranty options allow car owners to find a service contract that best meets their needs and covers major auto repairs.

Warranty Cost

The monthly premium of a car warranty is determined by the age, mileage, and use of the vehicle. Because of the wide variety of different plans at Endurace, there is a wide range of options for almost every budget. The average cost of an Endurance car warranty is typically $350–$700 per year. However, the cost varies depending on the extended coverage desired and the condition of the car. For more detailed information about what auto warranty costs and monthly payments would be for your car, contact Endurance directly.

Other Features

Each of Endurance's four extended car warranty plans also offer additional car assistance:

24/7 roadside assistance
Towing to the nearest authorized facility (within 25 miles)
Lockout assistance
Battery start service
Emergency fuel delivery (owner must pay for the cost of the fuel)
Flat tire changes (with owner's own spare tire)
Car rental reimbursement
Trip interruption aid

During any 72-hour period, owners are entitled to one roadside assistance service covered under the policy.

Rental car reimbursement applies during the time that a vehicle is in the repair shop for repairs covered by an Endurance service plan. These rental car benefits are limited to a maximum of $30 per day for five days per occurrence. Assistance with rental car costs is a great-added feature to Endurance's vehicle service contracts.

Clients can receive trip interruption aid when a covered part or system causes a vehicle breakdown while the vehicle is more than 100 miles from home. With this assistance owners can be reimbursed up to $450 for costs incurred while the vehicle was not drivable and in the repair facility. Owners can receive a maximum of $150 per day for three days to offset costs incurred during a covered breakdown. Knowing that this is an added feature offers peace of mind.

Each additional service and feature shows Endurance's commitment to providing great value to its customers and increasing clients' peace of mind and to maintain customer satisfaction.

Insured Plans

Endurance's extended auto warranty plans are 100 percent insured by some of the largest and most respected insurance companies in the nation. This benefits the consumers who buy a warranty from Endurance because it gives more peace of mind and the assurance that Endurance will be able to meet claims obligations on its extended car protection plans.

Member of the Vehicle Protection Agency

The Vehicle Protection Agency us a non-profit trade association that protects firms in the automotive service contract industry. They educate consumers on their rights, protect consumers, and make sure that the company is up-to-code and using the best business practices. This is an important resource for consumers so they can receive important information and voice their concerns. Endurance is not only a member of the Vehicle Protection Agency, but is a gold member which the company has earned over years of serving its customers honestly and in the best way possible. Not every car warranty company is a member of the Vehicle Protection Agency and even fewer are gold members.

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The Bad

No Corrosion Coverage

No Corrosion Coverage

Unfortunately, Endurance does not provide warranty coverage or protection from corrosion or rust to its customers. However, this is a fairly standard practice among extended warranty providers. Most do not cover the repair costs damage caused by normal wear and tear or damage resulting from failure to properly service and maintain the care for your vehicle.

Car owners should keep their cars well-maintained and make sure it receives service regularly to ensure that they do not void their warranty.

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The Bottom Line

Car repairs can be quite expensive, so an extended warranty offers protection against these repairs. Endurance is a trusted provider among extended warranty companies. Its extended coverage plans are all insured, so clients can be confident that claims for expensive vehicle repairs will be met and the performance of their car will be maintained.

Endurance offers four different insured warranty plans for potential clients to choose from, which makes it easy for clients to find the extended car coverage they need at the ideal rate.

Endurance publishes sample service contracts online. Customers can read a sample warranty contract to get a better sense of the types of extended warranty coverage offered, the deductible amounts, and the terms and conditions. All Endurance car warranty plans include 24/7 roadside assistance, rental car benefits, and other helpful features.

The transparency and benefits that comes with an Endurance extended warranty show the company's commitment to good client care. They also make Endurance competitive with other car warranty companies.

Buying an extended warranty can provide peace of mind for a client, and there are many warranty companies to choose from. For those looking for a coverage plan for major repairs because the manufacturer's warranty expired or because they want to protect a recently-acquired used vehicle with similar coverage, Endurance vehicle protection plans offer great coverage and benefits.

Read verified reviews from Endurance customers to help you decide if Endurance is right for you.

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User Reviews

Star Rating

4.2

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930 Reviews

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Endurance Extended Warranty Mt. Pleasant, SC

I researched for an extended warranty for my bride’s car. Endurance was highly rated so we went with them. The guy who called was great. Very friendly and informative and we discussed warranty’s for awhile. Ultimately we got an extended warranty. Today I called them (lots of companies make it hard to find their phone number. Not Endurance though. I called today and was greeted by Carmen, who was very polite and effective. She is a wonderful representative for Endurance and I now have even more confidence in the company as our Cascada reaches old age. I would recommend Endurance to anyone whose needs would be addressed by the many options that Endurance provides. So far, Very Good. If I were hiring for a position facing the public, Carmen would be at the top of that list. Sincerely, Marty.

1 month ago

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Todd Busch Ashburn, VA

Well having an older car and even when doing an inspection before buying the car, I was worried that this could cause excess costs. I decided the cost was worth it and agreed to the terms. No one pushed me into the warranty and I feel it was inclusive and had good coverage on the most important parts. Love the fact I could transfer it if I sell the car to my other SUV also. Unfortunately, I just had an issue and my BMW seemed to have stripped the gears in the rear differential. I was leaving a Green light got up to about 30 MPH and BOOM. Pulled over (you can get free towing) got the tow home. In the morning called and got local repair shops in my area from support. Very friendly and explained the process. Lots of shop choices which is great. Then I bring it to them and the shop deals with Endurance. Shop told me it was indeed the rear diff and the gears are gone (had 90K miles) I only had the car for 3 months tops. That is why you buy the warranty. You never know who drove the vehicle before and how they drove it. I baby my cars but not all people do. So I will follow up once I find out how the rest goes. So far so good.

1 month ago

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DEB Johnson City, TN

I have made $125.13 monthly pmts for around 3 years.. November 20 car broke down..garage called to leave diagnostic and were told have me call. I called and problem with Carfax...lady I bought my car from had sold me her black 2013 Chrysler 300 and she had a white 2013 Chrysler 300 too. She sold me the black one and gave me the wrong title and I found out n summer at DMV AND CONTACTED HER. SHE CORRECTED THE MISTAKE. BIT IT SHOWS ON THE Carfax. ENDURANCE CANCELLED ME REFUSING TO PAY CLAIM. I WAS PENALIZED BECAUSE OF THE LADY'S MISTAKE. BUT I GAVE THE CORRECT MILEAGE AND VIN NOT KNOWING WHAT WAS GOING ON. BUT TODAY I FOUND OUT THEY TRIED TO SAY I WAS DOING SOMETHING TO MY MILEAGE BUT I DID NOT. THE MAN PENALIZED ME OVER SOMETHING I DID NOT DO. THAT IS WRONG. OFFERED TO HELP ME GET A LOAN. I TOLD HIM THAT HE WAS STUPID. I PAID FOR THIS WARRANTY AND I DID NOTHING WRONG. I WILL REPORT THIS TO THE BETTER BUSINESS BUREAU. I WAS INNOCENT AND ENDURANCE KNEW WHAT MY CORRECT MILEAGE WAS FROM THE VERY BEGINNING OF MY PLAN.

3 days ago

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Jimmy Bridges Mobile, AL

I am just starting my warranty with Endurance but i have heard nothing but good things about them . They stand behind there warranty coverage 100% and they are very good about working with there customers to make there warranty affordable .

4 weeks ago

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Tara Weirton, WV

I spoke with Tabitha G. I am newer to Endurance & I’m taking a trip, I wanted information on how & the process I would need to know if I would ever need a claim ……she explained fully! She even sent me a link Incase I have a breakdown to find a licensed mechanic in my travels & in my area on my policy! She has went above & beyond! I hope to never have to use my policy but peace of mind is priceless!

1 month ago

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Dijon Harris The Bronx, NY

I'm giving 5 stars for the customer service but the things that require repairs like oil cover gaskets and other minior repairs needs to be scrutinize people are paying a lot of money for these packages and not getting full repairs and getting rejected by the dealer is embarrassing you guys gotta stop being cheap pay the money you have for customers repairs its all a hoax when you get to the service center this company will not pay out unless it's a oil change ! Pay for more repairs endurance and stop being cheap!

1 month ago

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lowell nielsen Saint Cloud, MN

Venetta is a superbly knowledgeable individual regarding my issue and handled it extremely professional truly with the customer in mind. She put things right regarding my policy issue, something that I have never experience by any company before. I would recommend Endurance employ her in any position which needs excellent public relations with customers. I am pleased that I have Endurance as my policy holder. Lowell Nielsen

1 month ago

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Suzanne Williams Nashville, TN

I would like to give compliments to Miss Shena. She went above, and beyond, I do believe the call of duty to rectify the discrepancies. involving my warranty policy and making me feel comfortable and relaxed, trusting that she was going to take care of what I needed, and she did, and for having a superb attitude ! Miss Shena has an excellent spirit. With customer service people such as her-self I would highly recommend your company to others . Thank you Endurance for your attention and thanks Miss Shena for caring and for the knowledge you have to do your job well.

1 month ago

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Rey Abilene, TX

My review is for amazing customer service from Earthel P. He never once made me feel like I was a burden on him. He listened to my many many questions and never got upset or short fused with me. He made feel as if I was a family member. And in today's hectic society, that is unheard of!! Not only was he very patient with me, he listened to my every concern and suggested a policy that worked for me. He should be applauded for this. He saved me money compared to other companies and I thank him for that. Truly a gentleman!!! Customer service is his passion and you feel that in talking with him. I bet some of you think that we are related. I guarantee we are not. When and if I ever use this policy, I will write an honest review. I HIGHLY reccomend Endurance Warranty. I haven't used them yet and let's hope I dont. Thank you Mr P. You've made a new customer very happy!!

2 months ago

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Tony Sotelo FL

Called up, got bad news. Called again to cancel, the the sweet voice of Ms Tabitha G came on the phone. Gave me the CORRECT information as the previous rep was lost with terminology, answered literally a DOZEN questions. I mean ANSWERED... None of this let me check or ask so n so... She KNEW the answers. I was calling to literally cancel my service, but she's the reason I'll be staying. BEST part, she sent me a detailed layout of my plan, then the REAL CUSTOMER SERVICE came into play, "If you ever have any questions, just email me back. Once I finish the call I'm on, I will call you back ..." She will be the main reason I stay.

2 months ago

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Willie Milom Bronxville, NY

My phone call with your customer service today. He was very polite. He took his time. He understand what I was talking about. He help me out a lot. I read him the top he was amazing.

3 weeks ago

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Denise Adams Portland, OR

I called my auto car repair and asked them he best company that they used and they told me Endurance. Haven't had it long enough to use it, but am sure when I do it will be hassle free

3 weeks ago

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Dunet Belancourt Evanston, WY

I called, prepared to cancel my policy because I could not find a local shop to do the work on my truck. Gilberto not only found me a local shop that amazingly I had used before out of pocket but clarified how could use that shop with going through the clunky (my words) website. Thank you

1 month ago

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Janice James Oak Ridge, TN

I have recently joined Endurance extended Warranty. It went very smoothly. Today I spoke with Rodney. He answered my questions with ease helping me with the Endurance App on my iPhone and I am pleased to give a positive review regarding Rodney’s performance & Super professionalism. Thank You for helping me!

1 month ago

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Tyrone Walton Atlanta, GA

Thanks Rodney for handling my monthly pay over the phone. He was very knowledgeable and professional. He handled the transaction quickly and verified every step during each transaction on both my policies. A1 customer service. Thanks Rodney

1 month ago

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Soandrae Irving Bellingham, WA

The customer service is always tops. The warranty plans are absolutely reliable - peace of mind is the word of the day. The representatives on the phone are knowledgeable pleasant and efficient.. I give it a A plus rating. Thanks, Endurance.!

1 month ago

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P.D. Smith IL

The folks at Endurance were very helpful and polite. I received a survey to rate their follow through to a claim, however I have not had a claim and it worried me that I may have hacked. Rest assured, there was no claim, they checked and said it was a mistake that I received that survey. All’s well!

1 month ago

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R Hartman

Nijay was excellent, professional, friendly, and she listened, patient polite and understanding - see the problem was the card, which took some considerable amount of time to get straightened out- which we did to all parties satisfaction. I’m don’t think there will be future needs at least in this subject - but if another occasion arises please let it be Nijay.

2 months ago

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Carl Fuller Sr. Chicago, IL

Seems some issues on ownership of my vehicle. Sent vehicle title to them and sure it will resolved. Just wondering why they ask now when I have had previous vehicle service done without an issue and why when I signed up for their extended warranty they did not ask for proof of ownership. Been paying this extended warranty for awhile and have had no problem with warranty repairs. Now some glitch. I am sure this will be resolved. This company has always been good to my wife and I and would recommend them to anyone.

2 months ago

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Ernest New York, NY

I rate Endurance an A+ because the customer service great, the follow up status was always precise. And most of all they took my claim very serious and handled it with professionalism at its best. It is by far the best extended warranty company. I would recommend Endurance to everyone that is looking for extended warranty. Thank you Endurance for a successful claim process

2 months ago

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JohnSDixon Abilene, TX

My dealership (Clark Nissan) highly recommended y’all as my dealership warranty was coming to an end! They stated that working with and associating with Endurance was the best way to go! They said Endurance is quick and efficient when filling claims and or requiring maintenance! That same day, I called, got a quote, and enrolled! Its great to know that if my truck needs anything done, Endurance will be there for me!

2 months ago

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Bruce Lake Worth, FL

Listen I love Endurance they simply take care of everything. I will stay with Endurance forever and everywhere I go and everyone I talk to like at the gym at the car wash I always talk to them about Endurance. I think everyone should be with Endurance so if your with one of those other companies drop them and give Endurance a call you’ll be happy that you did. Thank you Endurance.

2 months ago

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Rickey’s Quality Detailing Lafayette, LA

Really glad I went with Endurance. You never know if you will need a warranty plan and I usually stay away from them but bought a used car and decided it was best to get one. It ended up being one of the best decisions I made. I had to have some major work done that the policy covered and my out of pocket expenses were reasonable. I never had a problem with getting claims approved and overall, having this coverage has been well worth it's cost.

2 months ago

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Gwyneth

So far, so good. My compressor went out for my car air conditioner in March. I contacted my local Honda dealer and asked them to call Endurance to begin the repair process. Unfortunately, Honda gave me the run-around regarding the new part because it wasn't a Honda replacement part. Finally, we got the part delivered from Endurance and it was installed by the Honda service people. My plan going forward is to avoid Honda and use Tires Plus or some other repair shop instead. Thank you, Endurance! I look forward to a fruitful partnership over the next few years.

2 months ago

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Christina Brautigam Augusta, GA

I highly recommend this extended warranty company to all. Raven was extremely helpful and explained all the details of the warranty and coverages to me. I was initially calling to cancel and she took the time to explain the benefits of having an extended warranty with Endurance. She even took the time to find a better warranty program for me. I am extremely grateful to her. If you are unsure of whether you should or should not get an extended warranty I would highly recommend speaking with a representative today.

2 months ago

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Jhamicia Hale

I wouldn’t recommend this warranty company to anyone. It's very clear that they are not here to fix it, just take the monthly payment. I wish I had read reviews prior to obtaining their warranty services. Once you actually need Endurance, you can’t get any assistance. I've been getting the run around from this company for two months trying to get a simple claim resolved. The representatives I've worked with so far are Jaime P and Ashley S. I've been constantly placed on hold, and given misinformation or contradictory updates while trying to get my claim approved. Endurance continuously asks me to send in documents that have already been submitted and now it seems they've resorted to countless transferred calls and increasingly long hold times just to tell me the documents I've submitted multiple times are still being reviewed. Further contributing to inconsistent information—several representatives have stated that the aforementioned documents have been approved while others have insisted denial of documentation for reasons that are either inconsistent or that have been already deemed rectified by endurance. The final update—over a week ago—was from the supervisor Ashley S. She apologized for the continued miscommunication, offered to resubmit the documentation I'd previously provided, and assured me she would reach back out. Although I have reached out to Endurance for updates, the run around is continuous and I have had no correspondence from Ashley whatsoever.

3 weeks ago

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Kevin Linden Houston, TX

Very upset with this company, I did what was required 30 days and 1.000 .miles driven. I put a claim in on day 31 and they denied it claiming my problem was there beforehand and my vehicle went down on that same day. At the present time my claim is under review after I had to go off on the lady because she acted like I was lying about my vehicle and it offended me because I did nothing wrong and my vehicle ran just fine until it broke down on me. She told me that I should have put the claim in on day 32 which is ridiculous. If my vehicle broke down on day 31 what's the difference. These people are conn artists at their finest. I am stuck without a vehicle waiting on them to review and on top of that my kids have no transportation. I really put trust in this company and the screw me over. It's a sad situation

3 weeks ago

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Derwin Courtney Glen Allen, VA

I shined up coverage on my 2011 Chevrolet Treverse. They took my down payment, and my first payment. Two weeks later my check engine lite came on. I called my repair shop, made an appointment for the next Monday am. On Sunday my Battery lite came on. I took it to shop. Told them I had Endurane Extended Warranty. They called me after a couple oh hours told me the extended warranty would not cover the repairs. I called Endurance, then informed me the had a problem with the mileage. I gave them a letter from DMV stated the mileage was not accurate on the title because the person before me it was posted on his title too. It also stated the mileage I put on the title when I purchased it. It also showed when I had the oil changed. I gave them the mileage the day I applied. The coverage was in force. But Endurance said they were giving back my money. Because they did not check car fax in the beginning. I am very upset that they did this to me. The mileage was working properly. They should have covered my repairs. I am going to talk to a Lawyer to see my options. I am sure they broke the contract and should be liable. They excepted my down payment and the first month payment making the contract valid They are causing me a lot of emotional distress. I would not recommend Endurance Warranty to anyone.

4 weeks ago

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Ken Mobley Jacksonville, FL

The people at Endurance are very helpful. Polite & verry informative of exactly what's covered . I feel a lot better knowing, I have help with any repairs. Hopefully I'll never need any. Great company to deal with !!

1 month ago

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Marcus Billfold

I am so excited about this company. I could not believe the outstanding service I received doing my tender with the company. The price for the coverage was excellent. The customer service skills were superb

1 month ago

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R J Tray Nelson III

The cancelation process on our vehicle covered when sold, could have been a little more smoother. Customer service assisted in a professional and timely manner after having a slight delay due to the cancelation process not being fully explained which required having to return a notarized cancelation form to expedite it on our vehicle.

1 month ago

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Mary Salisbury North Kingstown, RI

Wow! Talk about 1-Stop Shopping. Meghan, the representative who managed my request was customer oriented, knowledgeable of solutions, and provided on one call all of the information I needed to advance my process. Very satisfied.

2 months ago

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Cindy Goad

It feels great to know that I have a backup plan in case something happens to my car thank God nothing has happened yet but from my experience with endurance I believe wholeheartedly that if something does happen to my car that the customer service that has been so great will continue through claims

2 months ago

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Tamika Wood Garner, NC

I love and appreciate all the assistance and knowledge Freda P provided. I have never experienced and one more patient, caring, understanding and helpful. Thank for your service and I will make sure I tell the world every chance I get about my experience and the the wonderful product I have with Endurance.

2 months ago

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Patricia Cohan-kinlaw Suffolk, VA

We were delighted with the experience of dealing with making a claim when we broke down on tinterstate. Everything went smooth as silk they took care of us immediately and efficiently everything was handled and were back on the road the next morning , could not have been more pleased, I highly recommend their services

2 months ago

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Elsa Del Rio Buffalo Grove, IL

Well, I trust Endurance. So hopefully if an issue should arise with my vehicle, I have a good experience with this company fixing my vehicle with no hassle. I would think they do right, overall the customer is paying for this service. Thank you

2 months ago

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Todd Harrison Plainfield, IN

I just got a multi car warranty on my two sons cars two weeks ago. Due to unexpected financial circumstances I thought I was going to have to cancel these policies. Kim was fabulous in helping provide reasonable alternatives that allowed me to keep the policies and still address my short term financial situation. Thanks, Kim.

2 months ago

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Great car warranty insurance Magna, UT

Have had a great experience using them. Wasn’t a big breakdown but they did save me time in having to do it myself and on the labor part and some on the part. And was fast and easy (Wheel hub bearing). I have confidence in endurance if I should happen to have a engine failure.

2 months ago

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Karen Slidell, LA

I felt like the representative was very pleasant and I didn’t feel rushed. She settled my request immediately. Thank you. As far as the price of my policy it was the best option I found considering all the benefits included.

2 months ago

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Charles Bider Atlanta, GA

Tabitha G is an exceptional rep for the company, I originally called in to get an explanation concerning my bill pay which she point by point explained in the greatest detail. Not only that but she emailed me a copy of my coverage and explained how to get things taken care of in an emergency. Great job! Thanks again Tabitha!

2 months ago

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Emin D. Cancer McHenry, IL

They have an excellent customer service team and an outstanding service claims team, who really do listen and try to help you resolve your automobile repair claims in a timely and professional manner. I cannot recommend this company enough. Really top notch!

2 months ago

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bonnie jean helton

I finally called you guys because I needed a few questions answered and then I got Tabitha on the phone and she took care of everything I have paperwork and everything which I didn't have before when I first signed up she was terrific she gave me everything I needed and she was greatly appreciated endurance should be happy to have her!!

2 months ago

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Anita Recht Crist Ballwin, MO

The agent that I spoke with was most accommodating to my problem, as he took time to understand my mistake, and instead of simply turning me away he checked to see what he could do satisfy me as a customer. And he pulled strings to do just that! Most companies just don't care enough to bother.

2 months ago

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Peggy Hernandez Lake in the Hills, IL

I got the highest package despite being leery of the claims process. I have had 2 claims in the 2 years since I got it and both were covered and fixed easily at my dealer. No red tape, no money upfront to get reimbursed. It hasn't paid for itself yet, but it might in the next 3.

2 months ago

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Missions Dallas, TX

I have not had to use their services. The set up and purchase of an Endurance policy was great and the professional customer representative was awesome. As a senior citizen it is great to feel safe and know your organization is not a scam. Answered all questions presented. Thank you caring and being a honest company.

2 months ago

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Jocelyn Dobransky North Canton, OH

The plan I have meets what I want for my older Jeep. The process is easy to do, especially for a non tech savvy senior and the monthly rate is affordable! I have yet to use the plan which is good but I am sure I will get the best possible care and service.

2 months ago

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Angel

There is nothing wrong with Endurance every one is wonderful make you feel like your talking to a family member that get you and understand what needs to be done for there customers and yes just like family your not always gonna get what you want I understand they have a business to run so we can never get upset because we can’t get what we need when we need it I don’t know no company that let’s you get original parts for your vehicle listen don’t take my word trying it out .

3 months ago

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Corena Lipstreuer Humble, TX

Professional. Friendly yet knowledgeable. Answered all questions thoroughly with an excellent command of the English language which is very important to me. The purpose was to discuss current warranty benefits and request comparisons for an upgraded warranty that covered more of what I desired. Discussed, reviewed, confirmed and reconfirmed options and then my commitment with dates and numbers. Best part of my morning ~ talking to Akeem.

3 months ago

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Jamir Mitchell Avon, MA

Tamika was the best customer service representative I have ever had to help me in my life. She seen my frustration about an existing claim, and assured me that she would help me better understand why my claim proceeded the way it did. If it wasn’t for her care, understanding and patience, I would have cancelled my policy plan with endurance today. But because she cared enough to take the time out of her day to investigate the clauses and information, I remain a covered endurance customer. Thank you Tamika for everything you did for me today and making sure I stay covered. I wish there was more customer service agent like yourself that care a great deal like you did for me. I will never forget it!!!!!

4 months ago

Reply from Endurance

Jamir, thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve. - The Endurance Team

Jul. 18th, 2023

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Angela

I called regarding a copy of my contract, I had the privilege to speak to Joniqua A, she made my experience very pleasurable by going above and beyond my expectations. I was a bit frustrated because I was advised that I would receive a copy via both email and postal during the enrollment process. Joniqua made sure I received my contact while I was connected with her, she made several attempts to send the email due to receiving an undeliverable message, she took the time to verify, confirm and correct my email address, confirmed the delivery before disconnecting the call. Joniqua is a great asset to Endurane, again Thank you for a awesome experience.

5 months ago

Reply from Endurance

Hi, Angela. We're happy to hear that our team provided you with great customer service and was able to ensure the delivery of your policy. We pride ourselves on operating with integrity to deliver our promise of peace of mind. - The Endurance Team

Jul. 18th, 2023