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Endurance

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8.4

Overall Score

LAST UPDATED: September 21st, 2023

Founded in 2006, Endurance is a car warranty provider that offers a variety of options for consumers seeking vehicle protection plans. The company offers extended warranty protection for new cars and used vehicles under 10 years old with less than 150,000 odometer miles. Vehicles with high mileage are not eligible for Endurance protection plans. Although, Endurance may give some exceptions to those rules depending on the factors of the specific situation. Whether you have a new or pre-owned car, Endurance has a protection plan to suit a customer's warranty needs.

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Customer Review: JP from Oregon

"This company has been fantastic..this is a real review, I have had endurance for over two years now and even my Merc dealer says they are great to work with. They do have the best prices and coverage I have come across and they honor their contracts. I have no doubt in my mind all my continuing extended service contracts will be with Endurance. And for those questioning, they have paid more than I did for the coverage...this tells me they are a great company because they take care of their clients...choose wisely."

View Endurance Warranty Reviews

As part of its coverage, Endurance also offers 24-hour roadside assistance. Upon signing up for car warranty coverage, Endurance offers a free 30-day or 1,000-mile money back guarantee. Potential clients can choose a protection plan from four coverage plans. This makes it possible to find an affordable plan that offers good coverage and value.

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The Good

  • Warranty Plans and Coverage
  • Warranty Cost
  • Other Features
  • Insured Plans
  • Member of the Vehicle Protection Agency

Warranty Plans and Coverage

Endurance offers four different vehicle protection coverage options:

  • Select Premiere —Select Premiere is for higher mileage vehicles. The components of the car that the select premiere plan provides coverage for are; air conditioning, cooling system, drive axle, electrical components, engine, fuel, transfer case, transmission, and turbo/supercharger.
  • Secure — Secure plan is Endurance's most affordable plan. The components of the car that the secure plan provides coverage for are; drive axle, engine, transfer case, transmission, and turbo/supercharger.
  • Superior — The Superior plan offers the highest level of stated component coverage available. The sections of the car that the superior plan provides coverage for are; air conditioning, brakes, cooling system, drive axle, electrical components, engine, suspension, fuel, gaskets, steering, transfer case, transmission, and turbo/supercharge.
  • Supreme — The Supreme plan is very similar to the factory warranty that a new car comes with and will provide maximum protection for all of your vehicle's parts. The components of the car that this plan provides coverage for are; air conditioning, brakes, cooling system, drive axle, electrical components, engine, suspension, fuel, gaskets, steering, transfer case, transmission, and turbo/supercharger.

Each of these types of plans include certain exclusions so it is important to view an Endurance auto protection contract to better understand the terms of this auto warranty coverage and get the specific rate for each coverage option.

Endurance's warranty services and auto warranty options allow car owners to find a service contract that best meets their needs and covers major auto repairs.

Warranty Cost

The monthly premium of a car warranty is determined by the age, mileage, and use of the vehicle. Because of the wide variety of different plans at Endurace, there is a wide range of options for almost every budget. The average cost of an Endurance car warranty is typically $350–$700 per year. However, the cost varies depending on the extended coverage desired and the condition of the car. For more detailed information about what auto warranty costs and monthly payments would be for your car, contact Endurance directly.

Other Features

Each of Endurance's four extended car warranty plans also offer additional car assistance:

  • 24/7 roadside assistance
  • Towing to the nearest authorized facility (within 25 miles)
  • Lockout assistance
  • Battery start service
  • Emergency fuel delivery (owner must pay for the cost of the fuel)
  • Flat tire changes (with owner's own spare tire)
  • Car rental reimbursement
  • Trip interruption aid

During any 72-hour period, owners are entitled to one roadside assistance service covered under the policy.

Rental car reimbursement applies during the time that a vehicle is in the repair shop for repairs covered by an Endurance service plan. These rental car benefits are limited to a maximum of $30 per day for five days per occurrence. Assistance with rental car costs is a great-added feature to Endurance's vehicle service contracts.

Clients can receive trip interruption aid when a covered part or system causes a vehicle breakdown while the vehicle is more than 100 miles from home. With this assistance owners can be reimbursed up to $450 for costs incurred while the vehicle was not drivable and in the repair facility. Owners can receive a maximum of $150 per day for three days to offset costs incurred during a covered breakdown. Knowing that this is an added feature offers peace of mind.

Each additional service and feature shows Endurance's commitment to providing great value to its customers and increasing clients' peace of mind and to maintain customer satisfaction.

Insured Plans

Endurance's extended auto warranty plans are 100 percent insured by some of the largest and most respected insurance companies in the nation. This benefits the consumers who buy a warranty from Endurance because it gives more peace of mind and the assurance that Endurance will be able to meet claims obligations on its extended car protection plans.

Member of the Vehicle Protection Agency

The Vehicle Protection Agency us a non-profit trade association that protects firms in the automotive service contract industry. They educate consumers on their rights, protect consumers, and make sure that the company is up-to-code and using the best business practices. This is an important resource for consumers so they can receive important information and voice their concerns. Endurance is not only a member of the Vehicle Protection Agency, but is a gold member which the company has earned over years of serving its customers honestly and in the best way possible. Not every car warranty company is a member of the Vehicle Protection Agency and even fewer are gold members.

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The Bad

  • No Corrosion Coverage

No Corrosion Coverage

Unfortunately, Endurance does not provide warranty coverage or protection from corrosion or rust to its customers. However, this is a fairly standard practice among extended warranty providers. Most do not cover the repair costs damage caused by normal wear and tear or damage resulting from failure to properly service and maintain the care for your vehicle.

Car owners should keep their cars well-maintained and make sure it receives service regularly to ensure that they do not void their warranty.

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The Bottom Line

Car repairs can be quite expensive, so an extended warranty offers protection against these repairs. Endurance is a trusted provider among extended warranty companies. Its extended coverage plans are all insured, so clients can be confident that claims for expensive vehicle repairs will be met and the performance of their car will be maintained.

Endurance offers four different insured warranty plans for potential clients to choose from, which makes it easy for clients to find the extended car coverage they need at the ideal rate.

Endurance publishes sample service contracts online. Customers can read a sample warranty contract to get a better sense of the types of extended warranty coverage offered, the deductible amounts, and the terms and conditions. All Endurance car warranty plans include 24/7 roadside assistance, rental car benefits, and other helpful features.

The transparency and benefits that comes with an Endurance extended warranty show the company's commitment to good client care. They also make Endurance competitive with other car warranty companies.

Buying an extended warranty can provide peace of mind for a client, and there are many warranty companies to choose from. For those looking for a coverage plan for major repairs because the manufacturer's warranty expired or because they want to protect a recently-acquired used vehicle with similar coverage, Endurance vehicle protection plans offer great coverage and benefits.

Read verified reviews from Endurance customers to help you decide if Endurance is right for you.

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Star Rating

4.2

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829 Reviews

Review Breakdown

5 grade

72%

4 grade

6%

3 grade

4%

2 grade

3%

1 grade

16%

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Ernest New York, NY

I rate Endurance an A+ because the customer service great, the follow up status was always precise. And most of all they took my claim very serious and handled it with professionalism at its best. It is by far the best extended warranty company. I would recommend Endurance to everyone that is looking for extended warranty. Thank you Endurance for a successful claim process

7 hours ago

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JohnSDixon Abilene, TX

My dealership (Clark Nissan) highly recommended y’all as my dealership warranty was coming to an end! They stated that working with and associating with Endurance was the best way to go! They said Endurance is quick and efficient when filling claims and or requiring maintenance! That same day, I called, got a quote, and enrolled! Its great to know that if my truck needs anything done, Endurance will be there for me!

1 day ago

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Bruce Lake Worth, FL

Listen I love Endurance they simply take care of everything. I will stay with Endurance forever and everywhere I go and everyone I talk to like at the gym at the car wash I always talk to them about Endurance. I think everyone should be with Endurance so if your with one of those other companies drop them and give Endurance a call you’ll be happy that you did. Thank you Endurance.

2 days ago

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Patricia Cohan-kinlaw Suffolk, VA

We were delighted with the experience of dealing with making a claim when we broke down on tinterstate. Everything went smooth as silk they took care of us immediately and efficiently everything was handled and were back on the road the next morning , could not have been more pleased, I highly recommend their services

2 days ago

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Elsa Del Rio Buffalo Grove, IL

Well, I trust Endurance. So hopefully if an issue should arise with my vehicle, I have a good experience with this company fixing my vehicle with no hassle. I would think they do right, overall the customer is paying for this service. Thank you

2 days ago

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Todd Harrison Plainfield, IN

I just got a multi car warranty on my two sons cars two weeks ago. Due to unexpected financial circumstances I thought I was going to have to cancel these policies. Kim was fabulous in helping provide reasonable alternatives that allowed me to keep the policies and still address my short term financial situation. Thanks, Kim.

3 days ago

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Great car warranty insurance Magna, UT

Have had a great experience using them. Wasn’t a big breakdown but they did save me time in having to do it myself and on the labor part and some on the part. And was fast and easy (Wheel hub bearing). I have confidence in endurance if I should happen to have a engine failure.

4 days ago

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Rickey’s Quality Detailing Lafayette, LA

Really glad I went with Endurance. You never know if you will need a warranty plan and I usually stay away from them but bought a used car and decided it was best to get one. It ended up being one of the best decisions I made. I had to have some major work done that the policy covered and my out of pocket expenses were reasonable. I never had a problem with getting claims approved and overall, having this coverage has been well worth it's cost.

1 week ago

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Gwyneth

So far, so good. My compressor went out for my car air conditioner in March. I contacted my local Honda dealer and asked them to call Endurance to begin the repair process. Unfortunately, Honda gave me the run-around regarding the new part because it wasn't a Honda replacement part. Finally, we got the part delivered from Endurance and it was installed by the Honda service people. My plan going forward is to avoid Honda and use Tires Plus or some other repair shop instead. Thank you, Endurance! I look forward to a fruitful partnership over the next few years.

1 week ago

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Tony Sotelo FL

Called up, got bad news. Called again to cancel, the the sweet voice of Ms Tabitha G came on the phone. Gave me the CORRECT information as the previous rep was lost with terminology, answered literally a DOZEN questions. I mean ANSWERED... None of this let me check or ask so n so... She KNEW the answers. I was calling to literally cancel my service, but she's the reason I'll be staying. BEST part, she sent me a detailed layout of my plan, then the REAL CUSTOMER SERVICE came into play, "If you ever have any questions, just email me back. Once I finish the call I'm on, I will call you back ..." She will be the main reason I stay.

2 weeks ago

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Rell Harri Washington, DC

Their customer service is everything! I was very well satisfied. I didn’t feel rushed or anything. Brandon took his time explaining everything well and I want to commend him and the company on that. Thanks guys!😃

3 days ago

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Karen Slidell, LA

I felt like the representative was very pleasant and I didn’t feel rushed. She settled my request immediately. Thank you. As far as the price of my policy it was the best option I found considering all the benefits included.

1 week ago

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Charles Bider Atlanta, GA

Tabitha G is an exceptional rep for the company, I originally called in to get an explanation concerning my bill pay which she point by point explained in the greatest detail. Not only that but she emailed me a copy of my coverage and explained how to get things taken care of in an emergency. Great job! Thanks again Tabitha!

1 week ago

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Christina Brautigam Augusta, GA

I highly recommend this extended warranty company to all. Raven was extremely helpful and explained all the details of the warranty and coverages to me. I was initially calling to cancel and she took the time to explain the benefits of having an extended warranty with Endurance. She even took the time to find a better warranty program for me. I am extremely grateful to her. If you are unsure of whether you should or should not get an extended warranty I would highly recommend speaking with a representative today.

2 weeks ago

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Angel

There is nothing wrong with Endurance every one is wonderful make you feel like your talking to a family member that get you and understand what needs to be done for there customers and yes just like family your not always gonna get what you want I understand they have a business to run so we can never get upset because we can’t get what we need when we need it I don’t know no company that let’s you get original parts for your vehicle listen don’t take my word trying it out .

3 weeks ago

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Corena Lipstreuer Humble, TX

Professional. Friendly yet knowledgeable. Answered all questions thoroughly with an excellent command of the English language which is very important to me. The purpose was to discuss current warranty benefits and request comparisons for an upgraded warranty that covered more of what I desired. Discussed, reviewed, confirmed and reconfirmed options and then my commitment with dates and numbers. Best part of my morning ~ talking to Akeem.

4 weeks ago

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Walt Dallas, TX

Overall my experience has been good with Endurance. The one thing that I could have used an extra hand with was on a bent rim. Other than that you guys have been good.

8 hours ago

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Leah Billingsley Winston-Salem, NC

We are very disappointed with the service received. I would better say the service NOT received as they denied our claim due to the many contract exclusions. There is a lot of "we repair this, IF this happens" type of scenarios. They gave the car repair company the complete run around. I was under the impression that I was receiving a particular package at sign up, only to find out we were signed up under the low-end package. I requested a copy of my contract on multiple occasions as they were to send immediately after signing up for their services. It took many calls and a few months later to receive. The car repair company even stated that they are more difficult to work with in comparison to other warranty companies. After they looked at the contract, they agreed that not much was being covered. This was a complete waste of money and time. Not to mention thousands of dollars for repairs that we must come out of pocket on.

8 hours ago

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Sad this didn’t work out

I’m am rating Ashley customer service separately from the company. Ashley is very helpful and getting answers for the customers. Up beat and friendly

2 days ago

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Tony Bellenger

Shi'wone is the absolute best representative we've ever had the pleasure of dealing with at any company period. Kudos to Shi'wone and Endurance! Tony Bellenger 9/15/2023

6 days ago

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Joanne Domonkos Cape Coral, FL

Don’t waste your money on this company. No one knows what they are doing, a rep says 1 thing and it never gets done. They lie. I’ve told them for 3 months to remove the “auto pay” and each following month they take more money out of my account automatically. I also faxed a “cancellation form” filled out & notarized as requested on 9-8-2023. I called today & spoke to a Nicole who was absolutely wonderful, she checked the fax machine and said they never got it. So she had me take a picture of the cancellation form filled out and email it to her. She received it and was going to expedite ASAP. I told her they owed me 3 mos. Of $188,75 also.

1 week ago

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Joyce Shumpert kinsey Southfield, MI

Never had a problem getting my car service, Mepco , customer service has been very good. Endurance kept their promise with my payments. And they gave me a plan I could handle

1 week ago

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bonnie jean helton

I finally called you guys because I needed a few questions answered and then I got Tabitha on the phone and she took care of everything I have paperwork and everything which I didn't have before when I first signed up she was terrific she gave me everything I needed and she was greatly appreciated endurance should be happy to have her!!

2 weeks ago

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Anita Recht Crist Ballwin, MO

The agent that I spoke with was most accommodating to my problem, as he took time to understand my mistake, and instead of simply turning me away he checked to see what he could do satisfy me as a customer. And he pulled strings to do just that! Most companies just don't care enough to bother.

2 weeks ago

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Peggy Hernandez Lake in the Hills, IL

I got the highest package despite being leery of the claims process. I have had 2 claims in the 2 years since I got it and both were covered and fixed easily at my dealer. No red tape, no money upfront to get reimbursed. It hasn't paid for itself yet, but it might in the next 3.

2 weeks ago

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Missions Dallas, TX

I have not had to use their services. The set up and purchase of an Endurance policy was great and the professional customer representative was awesome. As a senior citizen it is great to feel safe and know your organization is not a scam. Answered all questions presented. Thank you caring and being a honest company.

2 weeks ago

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Jocelyn Dobransky North Canton, OH

The plan I have meets what I want for my older Jeep. The process is easy to do, especially for a non tech savvy senior and the monthly rate is affordable! I have yet to use the plan which is good but I am sure I will get the best possible care and service.

2 weeks ago

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Lonesome Dove (MÖ)

Miss. Tamika , she took the time to listen to the problems that I was having, I also like that she took initiative to comple my worries of my policy, you definitely need more Representatives like Miss Tamika. Thank you, and may God watch over you all. Sincerely, MO'TEK Slocum

3 weeks ago

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Reds 49 Las Vegas, NV

I spoke with a young lady who works for you company named Shanaiesha T OMG this woman level of service was above and beyond she made feel valued as a customer she was very knowledgeable of your products and was able to meet all my needs.

3 weeks ago

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Jamir Mitchell Avon, MA

Tamika was the best customer service representative I have ever had to help me in my life. She seen my frustration about an existing claim, and assured me that she would help me better understand why my claim proceeded the way it did. If it wasn’t for her care, understanding and patience, I would have cancelled my policy plan with endurance today. But because she cared enough to take the time out of her day to investigate the clauses and information, I remain a covered endurance customer. Thank you Tamika for everything you did for me today and making sure I stay covered. I wish there was more customer service agent like yourself that care a great deal like you did for me. I will never forget it!!!!!

2 months ago

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Reply from Endurance

Jamir, thank you so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. We’ll make sure that they receive the recognition they deserve. - The Endurance Team

Jul. 18th, 2023

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Angela

I called regarding a copy of my contract, I had the privilege to speak to Joniqua A, she made my experience very pleasurable by going above and beyond my expectations. I was a bit frustrated because I was advised that I would receive a copy via both email and postal during the enrollment process. Joniqua made sure I received my contact while I was connected with her, she made several attempts to send the email due to receiving an undeliverable message, she took the time to verify, confirm and correct my email address, confirmed the delivery before disconnecting the call. Joniqua is a great asset to Endurane, again Thank you for a awesome experience.

2 months ago

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Reply from Endurance

Hi, Angela. We're happy to hear that our team provided you with great customer service and was able to ensure the delivery of your policy. We pride ourselves on operating with integrity to deliver our promise of peace of mind. - The Endurance Team

Jul. 18th, 2023

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D&G Altman Murphy, NC

They try and make things right. Customer Service Manager was great and saved they relationship. She was very understanding and concerned

1 day ago Edited September 21, 2023

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RICHARD MC

I signed up for an Endurance Warranty on 6/23/2023, then canceled on 6/26/2023, taking advantage of their 30 day refund guarantee. Well, it’s September 19, 2023 and still have not got my refund of $154.31. I’ve called every few weeks and they kept telling me my refund is in process. I would recommend anyone considering purchasing an Endurance Warranty to check the reviews on bbb.org before you pay them any money!

3 days ago Edited September 19, 2023

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Wayne Covington

Very professional knowledgeable, extremely courteous. The representative did inform me and answer all my questions in a timely manner.

3 days ago

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Wayman Wiggins Columbus, GA

Terrible services! I had to wait for a fuel pump that would sent from endurance to my city. The facility in my City has a fuel pump but endurance obviously didn’t want to pay their price. I have been out a car for weeks and endurance only covers five days of rental services just terrible!

4 days ago

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Stormy C Mechanicsburg, PA

I spoke with Kim this afternoon and had a wonderful experience. She was very knowledgeable and answered all of my questions without any hesitation .

1 week ago

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Anne B Buyalos Henrico, VA

Rather than use a sensor from the Nissan dealer Endurance ordered their own, which held the repair of my car up 6 days. In the meantime I had to rent a car which cost me extra, because they only pay for 5 days of rental, and not all of the rental is paid by Endurance. I believe this was uncalled for. I do not recommend Endurance as a good warranty company.

1 week ago

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TZKings Kid

This has been an amazing value! Has saved me about $2,000 and given me a piece of mind about my care care needs. Every interaction I've had with Endurance has been super friendly and professional!

2 weeks ago

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Nicole Smith Cleveland, OH

The representatives of this company lie and tell you that they cover vehicles with a salvage title, then when you go to utilize the warranty they say they can’t cover anything but an oil change because everything wrong was pre-existing on the used car that was bought, but they faithfully take their money every month and won’t let you cancel the warranty because they say you only have 30 days to do so!!! The representatives will tell you something is covered per the warranty but then find a way not to cover it, but once again they get their money every month!!! Be careful with this company because all of their representatives are not well- versed with how this company’s warranty works!!! Make sure that you get your car inspected before putting this warranty on your car to make sure it has no existing issues so that they won’t cover!!!

3 weeks ago

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Dave Staley Spokane, WA

I called to get a copy of my policy. Paulina was very professional and had a copy in my inbox within two minutes. This is the only contact with them since I took the policy out so I can't rate the other areas.

4 weeks ago

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Rick Victorville, CA

Answered all my assured me everything was gonna ok walk me through the process with out confusing me very nice humble over God bless this man Rodney thank you for you’re guys service 😊

4 weeks ago

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Langitoto Finau Kaysville, UT

I have done some research about Endurance! They are one of the best company,, especially in the area of "Positive Customer Service." They treat their customers to the highest extreme and their satisfaction! I am highly recommend everyone to use Endurance!

1 month ago

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Danny Vernon, AL

I personally would like to thank James D. at Endurance for clearing up a warranty issue for me. So times a customer is wrong and I was. Thanks for your knowledge and understanding of my problem and smoothly resolving the matter!!

1 month ago

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sherelle daniels Baltimore, MD

I had a problem and it was stressing me out. I then asked to speak with a manager and this gentleman named Jesus M. Came on the line and help me out. He stayed on the phone with me for over an hour and then we were talking again that next morning. I appreciated the time that you took to resolve the matter!

1 month ago

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James H

Outstanding customer service by 2 guys who really cares about my abnormally hard situation Lloyd & Marion worked extremely hard to remedy my situation. However to no avail Endurance is a great company to have .... oil changes and windshield wipers are included w their insurance. Highly recommend this company

1 month ago

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Bill Blair Urbandale, IA

Endurance sent me a check for a new tire that could not be repaired. The process to file a claim was very easy.

1 day ago

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Keith Austin, TX

Brett was FANTASTIC! He helped me considerably and I am highly satisfied with his service! Thank you!

1 day ago

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Richard Seeley Avon, MA

She was straight to the point and knowledgeable. She gave me clear precise information and handle my buisness well.

2 days ago

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Camila Thompson Racine, WI

Great Customer Service and Plan. All my questions are answered with one call, thank you for being so efficient.

2 days ago

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Leo Bryant Houston, TX

They were very easy to get a claim started and paid. The dealership liked doing business with Endurance.

6 days ago