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American Dream Auto Protect

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7.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 3rd, 2025

The professional staff at American Dream Auto Protect has helped car owners for decades extend their car warranties by offering comprehensive protection plans. These car warranty solutions are designed to provide clients with the peace of mind they are looking for. 

With repair and replacement part prices rising annually, providers like American Dream Auto Protect are helping people find ways to cover unexpected vehicle-related expenses without breaking the bank. 

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The Good

  • Wide Variety of Plans
  • Roadside Assistance
  • Certified In-Network Mechanics
  • Provider Benefits

Wide Variety of Plans

Through American Dream Auto Protect, clients can construct a customized protection plan that covers as much or as little of the vehicle as desired. Customers also have the option of selecting one of the following plans: 

Platinum  Gold  Silver 
  • Engine
  • Transmission
  • Cooling
  • Electrical
  • Drive axle
  • Brakes
  • Fuel delivery
  • Steering
  • Navigation/GPS
  • Air conditioning
  • Seals and gaskets
  • Suspension
  • Engine
  • Transmission
  • Cooling
  • Electrical
  • Drive axle
  • Brakes
  • Fuel delivery
  • Steering
  • Engine
  • Transmission
  • Cooling
  • Electrical
  • Drive axle
  • Brakes
  • Fuel delivery

Not all extended car warranty providers can compete in terms of comprehensive coverage that American Dream Auto Protect covers. Depending on the vehicle needs, clients will have the option to choose what works best for their particular situation. 

Roadside Assistance

When most people think about extended car warranties and what is covered, protection from inflated car repairs and replacement work typically comes to mind. And for the most part, that is what extended car warranty providers will offer clients.

American Dream Auto Protect goes above and beyond to provide that peace of mind for its clients. Roadside assistance is available to American Dream Auto Protect consumers, regardless of the plan a car owner enrolls their vehicle in. 

Certified In-Network Mechanics

Through American Dream Auto Protect, any certified and trained mechanic that has been recognized by the American Society for Engineering Education can do repairs on the vehicle. A common complaint of users with other extended car warranty providers is that it is difficult to find a mechanic in-network to do the repairs. That is not the case with American Dream Auto Protect as any ASEE-certified mechanic qualifies and is in-network.

Provider Benefits

The features and services available through American Dream Auto Protect set the company apart from the competition. Customers who enroll in an extended warranty program through American Dream Auto Protect can take advantage of the following benefits:

  • Transferable — A vast majority of American Dream Auto Protect contracts can be transferred should a customer decide to sell the vehicle to another person. 
  • Consumer-friendly service contracts — Regardless of the plan, American Dream Auto Protect clients will have access to a cancellation option, affordable monthly payment plan, free towing, rental cars, and a money-back guarantee.
  • Pre-owned and used vehicles — Some extended warranty providers raise rates or disqualify customers with pre-owned or used vehicles. That is not the case with American Dream Auto Protect.
  • Multi-car discounts — While multiple cars cannot be put on the same service contract, American Dream Auto Protect will discount monthly costs for clients who enroll multiple vehicles.
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The Bad

  • Undisclosed Pricing
  • Make and Model Restrictions

Undisclosed Pricing

Even though clients can customize their extended warranty plan, there are cut and dry coverage solutions available through American Dream Auto Protect. These plans, more often than not, meet the needs of consumers looking for comprehensive coverage in an extended warranty.

Despite disclosing plan and coverage specifics, American Dream Auto Protect has not publicly released its monthly costs for these coverages. Other providers can give more specific pricing information, but those interested in what American Dream Auto Protect offers will have to obtain a quote. 

Make and Model Restrictions

Not all cars qualify for warranties available through American Dream Auto Protect. While other extended car warranty companies may cover any vehicle (at an increased cost), American Dream Auto Protect has some restrictions in terms of makes and models of vehicles accepted under its plans.

Additionally, American Dream Auto Protect has a year cut-off date in terms of qualifying vehicles. Cars older than 2007 will not be eligible for any of the extended car warranty plans offered by American Dream Auto Protect. 

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The Bottom Line

American Dream Auto Protect provides a number of comprehensive extended car warranty solutions to car owners looking to extend protection measures. Clients who decide to utilize American Dream Auto Protect can take advantage of a number of protection plans that best suit their needs.

All American Dream Auto Protect clients can take advantage of roadside assistance services as well as enjoy access to certified in-network mechanics. Getting an extended warranty through American Dream Auto Protect also means that clients will have access to a number of provider benefits including transferable policies, user-friendly service contracts, and qualification for used and pre-owned vehicles.

Despite offering a number of consumer-friendly benefits, there are limitations to what the American Dream Auto Protect extended warranties offers. Even though there are standard plans available, there are no publicly disclosed costs so prospective customers will have to obtain a quote in order to get an idea of what these extended warranties will cost. There are also restrictions in terms of what cars qualify for American Dream Auto Protect extended warranties. 

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Star Rating

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4.1

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220 Reviews

Review Breakdown

5 grade

77%

4 grade

4%

3 grade

3%

2 grade

2%

1 grade

15%

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Sandra Tollison

I paid $149 to start the plan, but then "life" happened - unforeseen dental issues and family illnesses - and had to cancel. Called and spoke with Corey who did everything possible to force me to pay for the coverage and continue the policy. Told him we had family illness (close to death) and the dental issues - he told me $149 wouldn't pay for the travel or treatment I needed. He presented several "what if" situations and tried to convince me not to cancel. I was put on hold for severeal minutes, and when no one picked up the call, I hung up. Called the number on the card and got Sam C, who was extremely understanding and helpful. He canceled the coverage while we were on the phone and said I should receive my refund in 3-5 business days. In the meantime I took my car in to be serviced and had their top mechanic check it out completely. It is in good condition. He also advised me that most of these plans are a waste of money because, if you cannot furnish them with EVERY service job you had had, they will deny the claims. Also there is a deductible for every time you use the plan, AND according to their contract, you have to have preapproval before taking your car in for repairs. If you are on the road on a trip, you may be out of luck period. The review I would give for Corey is '00'. The rate I would give Sam is 5 stars!

1 month ago

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jonathon niehaus

Working with Duane T was great. Very professional and thorough. I checked out 4 other companies and overall, American has the strongest credentials for excellent service and customer relations. Definitely a company—and their people—worth looking into if you need an extended warranty. Kind of refreshing that they don’t use high paid celebrities to market inferior products!!!

1 month ago

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David Hines

The gentleman was very polite and explained the coverage that I was looking for in detail so that I had a very good understanding of the plan that I was purchasing

1 week ago

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Colin A Billett

The scam of all scams. AMERICAN DREAM AUTO PROTECT is definitely a third party warranty organization that should actually be called AMERICAN NIGHTMARE AUTO PROTECT. They are a reprehensible company that seems to conveniently change the goal posts when it comes to covering costly repairs. I own a 2018 BMW 540i sedan (G-30 series engine). I brought my car to BMW of Silver Spring, Maryland. My car was diagnosed as having a hole in the radiator that needed to be replaced. A claim was submitted for the repair/replacement that was reviewed and denied because there was an open TSB (Technical Service Bulletin) SIB 17-02-22. The TSB references a leaking coolant expansion tank (S63). Now this is where the problem starts. • My expansion tank is not leaking. It is intact and less than 6 months old. It is a genuine OEM BMW part. • The TSB refers specifically to the following series engines that are related to the defective part. F90 (M5 sedan), F95 (X5 M sports, F91 (M8 convertible), F92 (M8 Coupe), F93 (M8 Gran Coupe), F96 (X6 Sports). My car is a G-30 series that is not mentioned in the TSB and my expansion tank is not defective. There simply is no leak with the expansion tank. The BMW dealer sent a written estimate for the repair that included replacing the radiator and the coolant. A video of the technician’s analysis was provided to American Dream Auto Protect and that information still did not convince the American Dream Auto Protect to approve my claim. I am devastated at the outcome because I now must pay out of pocket $2,700.00 to get my car repaired. I spoke with Ariel and AJ, and neither were helpful in resolving this unjust and corrupt decision. This business is fraud and should be investigated for unfair business practices. Please do not get hoodwinked or bamboozled like me. If you see American Dream Auto protect,………RUN THE OTHER WAY Colin Billett, Laurel, MD

2 weeks ago

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Stay away from American Dream Because!!!!!

I am going to start out letting everyone know that I wrote a review earlier today about a customer service rep I had what was Sophia, which did a great job. But 4 hours after that I got an email from claims on my vehicle which is a 2014 GMC Terrain. Starting from the beginning, My Terrain was running fine in March and April with 149k miles, I put a new starter on and new throttle body and sensors and a normal maintenance and changed the oil as GMC recommends. I got a phone call from American Dream Sales Rep Edward B. which talked me into buying the best Plan which covers everything. This was purchased early April, ask me if wanted to start now or end of month, I advised to start at the end of April which was April 29th. Paid the startup fee and then next months payment. I was very excited and happy to find a good company to cover my car for my Fiancé' as to keep her safe if having car trouble. Now trouble with our Terrain started on May 2 as she was coming home with food and the car just shut off. Won't start sounds funny when trying to start it. Checked a few things then later on had it towed to the dealer to have checked out, and they advised me the timing chain had came off and that was the reason engine had quit. Now advised me i need a new motor or a used motor. Dollar value of $7k to $10K to get back to running again. American Dream Adjuster came to dealership and turned in information. American Dream advised me that repairs are not covered due to me knowing the engine was bad prior to getting insurance. All I can say is I am not a certified mechanic or a fortune teller to know my internal engine parts were going bad. We both were driving the car on interstate 70 and 70 mph speeds and no problems, very nice SUV. Now we have no car, paid out money for nothing. So here is my review: STAY AWAY FROM THIS COMPANY!!!!! I have never wrote a review like this and hate to write this but everyone needs to know. I hope no one else is going to get taken like my wife and I which are both on SSA and like all Americans, just trying to make ends meet and that's why we purchased this extended warranty. Please read some of the other reviews also which I wish I had. We are also going to take this issue to the attorney general of Ohio for bad business practice. Again my main concern is no one else is going to get hurt, find another company not American Dream. Marvin J

2 weeks ago Edited May 29, 2025

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Oblahdee Submarine

Good so far! Better premium dollar value. No cap like MOST companies I've had. If you sell your vehicle they say that they can transfer the coverage to another! I'm sold.

3 weeks ago

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Kenneth Arbogast

Louis was very helpful in sorting out plan coverages. The purpose of a warranty is peace of mind, which I now have.

1 week ago

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Roger Riera

I DO NOT RECOMMEND THIS COMPANY TO ANY ONE WHO IS SERIOUS ABOUT REPAIR OR REPLACEMENT COVERAGES. THIS COMPANY AFTER 30DAYS DECLINED A COVERED REPLACEMENT ITEM DUE TO "PRE-EXISTING CONDITION" CLAUSE STATING THAT THE POLICY DID NOT BEGIN UNTIL THE SECOND PAYMENT OF THE PREMIUM WAS RECEIVED, THEN THE 30DAY COUNTDOWN COMMENCES. THIS WAS NOT STIPULATED IN THEIR DECLARATIONS PAGE. THIS IS A COMPLETE OUTRAGE ON A COVERED COMPONENT.

2 weeks ago

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Cheryle

Working with David V was great. I liked his professionalism and honesty. The American Dream Auto Protect policy is what we were looking for.

2 weeks ago

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Laura Pearson

I took out an extended warranty on my 2016 Ford Explorer at the end of February with this company. I had to wait 30 days before making any claims. Last Friday my husband took our car to Ford because the air conditioning stopped working and our warranty was now in effect. While at the dealership they found our water pump also needed to be replaced. The cost of these two repairs is almost $6000. The dealership submitted a claim and we were promptly denied. The reason we were given is because there is a technical service bulletin on our car. The dealership told me you would have a hard time finding any car that didn't have a service bulletin however, this is not a recall and the bulletin has nothing to do with the repairs on our car. I have talked to American Dream Auto Protect twice as has the dealership, they claim that if there are any service bulletins on a vehicle they are not obligated to pay for any repairs EVER. Their reps were nasty and defensive and not helpfull at all. I asked for a manager and of coarse they were not available, he finally said someone would call me back but that will probably not happen. They had scheduled a visit to inspect our car then cancelled it because of this service bulletin. They were happy to take us on as a customer and collect our premiums knowing they didn't plan to pay out any claims because the service bulletin already existed. This is fraud. If the service bulletin has nothing to do with the issue they should pay for the repairs. If they were not going to cover anything on our car they should have not written a policy with us. This warranty is useless. I reached out to my local NBC station that investigates consumer complaints and we will see what happens. They are not amazing, this is a terrible company Follow up, I just got off the phone with Michele, a Resolution Manager at ADAP who contacted me because of my review and explained what happened. I had to go ahead with the work of fixing my water pump because it needed to be done and my car has been at the dealership for a week because ADAP wouldn't send an adjuster out to look at it.   She told me since the work was already being done there was nothing they could do. She also told me the claim was denied and they can't change the decision.  I don't believe that. Very convenient..   They offered to refund my premiums if I take my review down but no way.  I hope this review keeps people from signing up with this company.  My local TV station has already contacted me, so we will see where this goes.  Total Fraud!

1 month ago Edited May 6, 2025

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John McCarty

Terrible! Read the agreement especially Letter V where it says they do not cover repair or replace due to mechanical failure for normal wear and tear. I paid them and they denied all my claims. Don’t even consider this. Just run!!!

2 weeks ago

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Charlita Saetang

I signed up today. Subrina M was my sale rap. She was very knowledgeable and explained everything to me about the coverage. So far is going good.

2 weeks ago

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sharon silveria

The Agent I spoke to (Christina) was very helpful and professional and quickly helped me to process multiple claims quickly and with high accuracy

1 month ago

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Benjamin Carlton

24-48hrs for work to be approved. I am on hour 48 after missing a repair appointment I made due to my "agent," which is not really my agent, not informing me of the wait time. Truck sat at the mechanic all day 48hrs ago. They'll take your money, but so far have given me only stress and hold-ups about repairing my ball joints. Dismal experience - I run a business and don't have time for this. American Dream: PLEASE MAKE IT RIGHT.

1 month ago

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Kyle Haskins

Today will be the 14 day since I’ve initiated my claim . It appears there is a “ deny first “ policy in place . Advising parts not covered . After sending invoice of party which aren’t the nes I’ve been denied for , I’ve been sending emails. Ever since . Today I spoke with AJ , he hung up. Turn Frank , he hung up both after reassuring my acct and I requesting supervisor . The 3rd and 4 persons seem to know who I was before I spoke advised I’m handled in cldim and transferred before I could speak , this two calls hung up. While typing this I was on the 6 th call and upon picking up nobody spoke and line disconnected . THIS COMPANY OFFICE NOW IS ENGAGING IN OBVIOYS DODGING . This is low grade scam behavior . I’m not looking to location corporate number to contact . DO NOT BUY WARRANTY HERE

2 months ago

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P_step

I phoned ADAP to verify some information outlined in the Program Definitions. I was connected with Calvin J. in the retentions department whom treated me with the utmost of respect. He was gracious to listen to my ramblings and assist me with formulating a reasonable plan of action to suit my needs while offering the most comprehensive protection. I appreciate not being treated as a number, not being quoted generalized verbiage from some rote script American Dream Auto Project, Thank you!

7 months ago

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Amresh Narine Oakland, TN

Horrible first experience with claim. Warranty department rude not customer friendly. Dealer quoted extra work needed after claim was approved and it was denied had to pay over$900 out of pocket. Mark F personally called me and corrected the issue with the experience I had . Glad it was taken care of

1 year ago Edited October 10, 2023

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Reply from American Dream Auto Protect

Thank you, Raj! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 10th, 2023

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Rojan Alexander

I have not used this company as of yet; however, I signed up today. I did my research and found that American Dream is more honest and straight-forward than most other alternatives. I also feel confidence in their ratings and reviews. My representative is Calvin J.. He has been exceptional and very patient, professional and honest with me. He is the reason I signed up. He even went the extra mile and did homework that I gave him to insure smooth transactions in the future. I think anyone should feel safe signing with this company. Note: I have a 2003 Lexus RX in mint condition. Other companies turned me down because of the age, but not American Dream. Thank you, American Dream!

10 months ago

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Donna Farley

Not only did Dwayne know what he was doing, but he explained everything so well to me and gave me a great deal. Please use this company.

2 months ago

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Kris c

Horrible company! Scammers! They are no different than every other scam company out there! I purchased the PLATINUM plan back in August 2024. As of January 2025, I had paid them $2,840. I had one payment of $710 left in February. On January 22nd 2025, I brought my car in to Capital Transmission. They ran it through the machine and it came back with the code for a bad transmission, the "Nissan death code" as the shop manager stated. He stated that theirs no doubt you have a bad transmission. It took a day to get a response from American Dream Auto Protect. They sent out an inspector 2 days later. The inspector agreed with the mechanic that it was a bad transmission. 3 days later, I called to find out what was going on. American Dream Auto Protect re-sent me an email that stated, "After conducting a thorough inspection of your vehicle, we have determined that the [Transmission] requires a detailed teardown to accurately identify the cause of its failure. Unfortunately, this diagnostic process will need to be carried out at your own expense and will not be reimbursed.. This procedure is essential for us to pinpoint the exact issue and recommend the necessary repairs. We understand this might be an unexpected cost, but addressing this promptly will prevent further damage and ensure the continued reliability and safety of your vehicle. Please let us know how you would like to proceed, and we will be happy to assist you with the next steps. Thank you for your understanding and cooperation." So far I spent $2,840 for the top tier plan that claims it will cover a transmission, to be told that I have to spend EVEN MORE MONEY to tear it apart to find the tiny part that is causing the problem! WHY would I need to have my transmission torn apart?!? A bad transmission is a bad transmission, PERIOD! A clear example of them finding a way to get out of covering something that they CLAIM very clearly to cover. They refused to refund all of my money because I technically had the plan, which I couldn't actually use for what was needed. Plus, they charged me a fee for cancelling early. So, not only did I lose money from this program but I had to spend $5,800 on the new transmission. This company is a disgrace. Taking advantage of hard working people. F+++

3 months ago

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Liana Brady

Mark F was very efficient on the phone and the claim was approved on the first phone call. (Unlike other insurance companies where you have to play phone tag in order to get paid!) He was nice, sociable, and funny. His customer service skills are good enough to be used for training purposes.

6 months ago

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T EK

I’ve had a warranty for almost two years but never had a need to use it until today. My car was at the dealership and they were able to submit a claim on my behalf. I needed my car back quickly so I called ADAP to see if the processing of the claim could be expedited and Mark came good for me. Great customer service.

7 months ago

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mary

One of the best warranty company's i have ever head they approved my claim within 4 hours, my car needed a new fuel pump and they were able to take care of it for me all i had to pay was my deductible witch was $150 got my car back back up and running like new.

7 months ago

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Verified Customer

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Marce B

Claim submitted Tuesday & Wednesday, 10/17-18, was told under review.m. We’d I called and spoke with CS, was told claim not covered because was for repair of “Hose” and pipe not considered part of. Covered items”. Informed CS that part needing repair was Radiator itself, NOT hose to radiator. CS said repair claim submitted said was for ‘Hoses’. Informed CS would speak with repair center. Repair CT said did not even mention word “Hose” in claim submitted, will resubmit and call & speak with CS & make sure understands. This was Wednesday, on Thursday he called and was told ‘ claim under review’. No word by Friday, called again, CS again said ‘Claim under review’. So has taken 3 days after clarified repairs needed and still no word. On Tues, I stressed to CS I need vehicle repaired ASAP because having surgery coming week and need vehicle to drive to hospital 80 miles away. Guess he could not care less how important it’s for me to get this done. Won’t be recommending services to anyone after receiving service like this!!! Marcia Boyne

1 year ago

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Reply from American Dream Auto Protect

Thank you, Marce! We value our customers and would like if you can contact us to resolve this matter, please send an email to Info@americandreamautoprotect.com

Oct. 23rd, 2023

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Verified Customer

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Douglas Almiron Los Angeles, CA

I recently had my air conditioner go out and took it right away to the dealership in which they communicated with American Dream Auto Protect. After waiting a few days for the approval the dealership was able to complete the job. I would have rated American Dream much higher for this issue, but unfortunately my first interaction or need did not go as smooth. I took my car in for what needed up being a transmission issue. After the adjuster came in they denied my claim stating this was already a preexisting issue. Dealership and multiple mechanics confirmed that there was no way to know that it was preexisting. I paid thousands of dollars for the warranty and then to top it off had to pay an additional $5,000 for the new transmission.

1 year ago

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Reply from American Dream Auto Protect

Thank you, Douglas! We value our customers and would like if you can contact us to resolve this matter, please send an email to Info@americandreamautoprotect.com

Oct. 17th, 2023

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Mark Davis Sun City West, AZ

We had pre purchased a extended warranty policy prior to going to a car dealership from American Dream Auto Protection. Unfortunately the car was not to my wife's liking and the dealership was inflating their prices by adding lines of things to drive up the price several thousand dollars that we did not even ask for.... needless to say we walked away form the deal and won't go back there ever again!!! But Tom M and Sam C both went above and beyond to help us purchase the right policy and also were understanding to fully refund our unused/unneeded policy that we pre bought... Very Happy with them and the services they provide and we are every in need of a auto protection plan warranty in the future I will call on them again!!! Merry Christmas and Happy New Year!! Mark Davis and Maria Grebe

1 year ago

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S Chiaa

Just got the warranty. Won’t know how good AD warranty is until I have to use it for the first time. Will get back to this then

2 months ago

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Elizabeth Sapien

There cannot be a worse company than this one. Don't waste your money, and go elsewhere for warranty. Don't believe their reviews ( that I've got no idea who gave them those great reviews because it's all a lie ) do your research, and you'll see for yourself. They'll refuse to cover claims, and will find a way to get out of fixing. Their terms in wording that they use in their contracts are contradictory, but worded in a way so they can get out of paying for anything. They say they cover this whole list of things, but they do not. And this site won't even let me change the " Amazing " at the bottom of this review. Far from " Amazing " more like " horrible "

5 months ago

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JUAN L RODRIGUEZ

great service, repair at any facility with no questions asked. nice customer service, holiday coming up just trying to save some Christmas gift money.. thanks I'll will recommend this company.

6 months ago

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Mark

Mark, the rep I spoke with in regards to a mutual client, was phenomenal. Straight to the point and our clients best interest was in mind. I wish all extended warranties were this easy to deal with.

7 months ago

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Mustafa Wardak

FAST SPEEDY SERVICE, HELPED CONTRACT HOLDER ON REPAIRS THAT WOULD ORIGINALLY NOT HAVE COVERAGE. WHICH IS A SUIT ALL WARRANTY COMPANY'S FOLLOW. CLIENT'S BEST INTEREST IN MIND! THANK YOU KEEP UP THE GOOD WORK!

7 months ago

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Susan Wimberly

Calvin J. was absolutely amazing as well as professional. He solved a problem for me which enabled me to stay with American Dream. I am so appreciative and very happy with the service provided!!

7 months ago

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Sheri Spurlock

Joseph helped me and my husband out alot

3 weeks ago

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Kia Perkins

Theo was amazing he knew just how to help. And he was very respectful and politely an I really appreciate that only because not everyone has good customer service.keep up the good work theo oh an ps let the ppl hear your voice.cause if u can hum then I know u can sing

10 months ago

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Joel Petersen

Sam was courteous, kind, and understanding of my situation when I needed to cancel my contract due to unforeseen financial hardship. I recommend American Dream. Sometimes, having a satisfied "former customer" is the best business decision a company can make.

10 months ago

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Russell Francis Fischer

Very easy to work with. Easy to understand and very knowledgeable.

1 month ago

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Mark A. Lawrence sr

This morning i was assisted bay an employee of yours. Her first name is Sonia. Let me tell you. Miss Sonia is a wonderful person. She stated that she is from Puerto Rico. I being from the caribbean island of Jamaica, I felt immediately comfortable with her and an island neighbor. She was tender and pleasant and very easy to talk to. I had to be careful and hold my self together so as not to fall in love with her beautifully accented voice. Be sure to treat her right. Thank you American Dream Auto Protect.

1 month ago

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David Grond Twin Falls, ID

I spoke with Sam C and he was very helpful . Unfortunately I had to cancel a policy because the deal on the truck we were purchasing fell through and it looks like it will be a few months before needing another warranty. I will absolutely call American Dream. Rick R was great to work with to purchase a policy and Sam has been amazing to work with as well.

1 year ago

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Jeff Mager Margate, FL

I like the fact that your company seems to be well organized. Unfortunately I was unable to use your services so when I called to cancel my contract, Sam C was very efficient and very polite on handling the matter for me. Next vehicle I purchase, I will definitely give you a Company a call. I will also recommend you to anyone in need of a car warranty.

1 year ago

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Jerry Bowers Jacksonville, FL

During first conversation with Richard T were fine, good sales pitch. Later spoke with Anthony M, he was the one really working the sale offers. Good conversation and impression that everything is a good buy for the warranty. I agreed to the offer and bought the warranty for my 2013 Avalanche. this was July 27, 2023, 1700. I have used the warranty once, on 12 september2023 at Coggin Chevy. At first I was very upset with the process, my service agent called and was told your company didn't work with phone process. I was never told the process for filing a claim and what was required, nowhere in contract explains the process. I called and talked to several people on the phone expressing that I thought the firm and warranty were a scam. I was quick thinking that way. Finally, my service agent was able to work with the warranty rep and get the process was completed and my repair was covered. I hope I don't have to use the warranty policy again but if so, we know how things work, I think. I've delt with a couple of scam warranty companies before and thought I was going down that road again, as for now it is different. As for now I would recommend American Dream to a friend in need.

1 year ago

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Reply from American Dream Auto Protect

Thank you, Jerry! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 5th, 2023

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Marian Earnest

I like the professionalism, flexibility and honesty of American Dream Auto Protect. The policies are quite outstanding in the coverage offered! I am able to have my car repaired by BMW. My BMW 128i is now fourteen years old and approaching 100,000 miles. The car drives better than it did when I bought it! Understanding that with this mileage, the unexpected can happen possibly bringing hefty repair bills. Having a policy with American Dream Auto Protect gives me the peace of mind to continue driving my much beloved fourteen year old car!

1 year ago Edited December 22, 2023

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Reply from American Dream Auto Protect

Thank you, Marian! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 3rd, 2023

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Bryan Yakel

They were quick to review the claim, and when I had questions they answered them to my satisfacton,

2 months ago

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Naima Rahman-Barber

This is by far the worst company I have ever dealt with. Their customer service is terrible—rude, unhelpful, and downright disrespectful. They will bombard you with calls to sign up, but once you’re in, they completely disappear when you need assistance. They claimed my plan was month-to-month but tied me into a contract without my knowledge and demanded a hefty cancellation fee. They also refused to cover repairs, claiming they were “pre-existing,” even though that was not the case. Their process makes it nearly impossible for service providers to help, and they ultimately deny legitimate claims without explanation. I’ve sent over 10 emails and called numerous times, but no one will transfer me to someone with authority. They refuse to respond and seem to have no interest in resolving customer issues. Save your money and avoid the headache. This company is full of lies, empty promises, and terrible service. Go with a more reputable company that values its customers and actually delivers on its promises.

6 months ago

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Cody Goudeau

Ryan N is a rockstar. Super knowledgeable, friendly, and gain my business like a champ. I hope to never have to file a claim, but in the event I do, I trust I'm in good hands

6 months ago

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RB

Contacted American Dream in regards to my policy. After our conversation, was advised my issued would be resolved. All above was oral conservation on resolution. Will update this review if resolution does not materialize.

6 months ago

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Trat Pat

Shoutout Mark Fisher he’s a hard worker he made sure to take his time with his customer one of the best companies thank you so much really appreciate it

7 months ago

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Justin McGhin Miami, FL

Overall good experience. Takes a lot of time for the process to happen and car to be repaired but was grateful that American auto followed up on their word.

1 year ago

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Reply from American Dream Auto Protect

Thank you, Justin We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 17th, 2023

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Denise Weaver-Lopez Reseda, CA

I haven't used the Service yet because my truck has only had required oil change, air filter and brake pads done since I've had the insurance. These are not on the list of things covered.

1 year ago

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Reply from American Dream Auto Protect

Thank you, Denise! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 13th, 2023

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Service Manager

I work for a service center and the gentleman who helped us make sure we got paid promptly as soon as the service was completed. He was absolutely instrumental in the seamless transaction.

8 months ago

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Trina Peters-Vassallo

My rep Theo D. Was awesome. Helpful, friendly, and he made me laugh. It was everything you want when you call customer service. I recommended them to my Mom who is.need of a new warranty computer her vehicle.

9 months ago