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GEICO Auto Insurance

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7.0

Overall Score

LAST UPDATED: November 29th, 2022

GEICO is one of the most well-known car insurance companies. It's known for its popular, humorous advertisements and for saving people money on auto insurance.

GEICO can help you save money by customizing your policy to what you need and qualifying for discounts. GEICO also helps you understand car insurance through helpful information on its website and its coverage calculator.

If you want to quickly see car insurance quotes and save money, GEICO is worth considering.

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Top Ranked Companies

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The Good

  • Positive Reviews
  • Online Coverage Calculator
  • Online Quotes
  • Customizable Policies
  • Competitive Discounts
  • Helpful Mobile App
  • Auto Repair Xpress® Program
  • Educational Information
  • Additional Insurance Products

Positive Reviews

Best Company has received a majority of positive GEICO car insurance reviews. Reviews reveal customer satisfaction with cost, customer service and claims.

Reviewers also appreciate the convenience of using GEICO's mobile app and website.

Online Coverage Calculator

GEICO has an online coverage calculator that can help you learn more about the kind of coverage you need. This calculator considers information like life events, the kind of coverage you want to add to your policy, and your vehicle ownership.

If you're just starting to look into car insurance, this calculator will help you figure out what kind of coverage you should include with your policy.

Online Quotes

GEICO also offers online quotes. These quotes help you quickly see insurance rates and can help you find savings on the auto insurance coverage you need.

You can also receive assistance from GEICO's local agents. They can answer your questions and help ensure that you get a policy that meets your needs.

Customizable Policies

GEICO allows you to customize your car insurance so that it covers everything you want in a policy. While you'll have the legally required coverage, you can also add coverage for emergency roadside services and rental car reimbursement.

Most states require car insurance policies to cover bodily injury, property damage, and uninsured motorists.

Other beneficial types of coverage are collision, comprehensive, medical, emergency roadside assistance, and rental car reimbursement. Comprehensive coverage offers protection for non-collision damage.

GEICO's coverage options mean that you can find an insurance product that meets your coverage and budget needs.

The ability to customize your policy allows you to purchase additional protection or save money depending on what you need.

Competitive Discounts

As a GEICO customer, you can save money on your car insurance rate with many different kinds of discounts:

  • Good driver (5-year accident-free)
  • Multi-vehicle and multi-policy
  • Driver's education
  • Good student
  • Senior driver
  • Military
  • Federal employee
  • Student driver
  • Member and employee discounts (alumni organizations, etc.)
  • Car features (e.g. anti-lock brake system, air bags, daytime running lights)

With such a broad range of discounts offered, you'll find even more savings on your car insurance premiums.

Helpful Mobile App

GEICO makes managing your car insurance policy easy to do through the GEICO app. You can report claims through the GEICO mobile app, which makes the claims filing convenient.

Auto Repair Xpress® Program

If you've submitted a claim and your car needs repairs, you can use GEICO's Auto Repair Xpress® program. This program makes getting your car repaired easy. You'll drop off your vehicle and pick up a rental. The representative will keep you updated on the status of the repairs. Once the repairs are finished, you'll return the rental and pick up your car.

Educational Information

GEICO's website also has helpful educational information on car insurance. You can learn more about the coverage required in your state and what additional coverages you can add to your policy for more protection.

Additional Insurance Products

In addition to car insurance, you can purchase life insurance, renters insurance, homeowners insurance, condo insurance, business insurance and more through GEICO.

If you're looking for a one-stop insurance shop, GEICO is a great option.

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The Bad

  • Negative Reviews
  • Must Provide Personal Information to View Quotes

Negative Reviews

Although GEICO auto insurance reviews on BestCompany.com are mostly positive, the car insurance company has also received a fair number of negative reviews.

The reviews include communication issues with customer service representatives. These communication issues lead to misunderstandings of coverage and billing issues.

Reviewers also complain of wait times to reach a representative. Others had issues with claims.

While GEICO has mostly positive reviews, it's important to consider these complaints before deciding to buy an auto insurance policy.

If you're concerned about these negative reviews, you can find another car insurance provider that has a lower proportion of negative reviews.

Must Provide Personal Information to View Quotes

Before you can view quotes on car insurance, you need to provide your zip code and other personal information. This information includes your driver's license, address, and car's Vehicle Identification Number (VIN).

If you're just in the research stages, you may not want to provide this information. However, an auto insurance provider will typically require this information to show realistic quotes on policies.

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The Bottom Line

If you're looking to save money on car insurance, GEICO is worth researching further. You can save money by customizing your insurance policy and by qualifying for GEICO 's many discounts.

GEICO has primarily received positive reviews on BestCompany.com, which is promising.
However, it has a higher proportion of negative reviews compared to other auto insurers. Considering these reviews will help you make a good purchase decision.

With GEICO insurance, you can also benefit from a helpful mobile app that makes filing claims convenient. You can also have peace of mind when you're getting covered repairs by participating in GEICO's Auto Repair Xpress® program.

While you do have to provide personal information to view quotes, the savings and service offered by GEICO make it worth considering.

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Star Rating

3.8

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1,118 Reviews

Review Breakdown

5 grade

53%

4 grade

16%

3 grade

6%

2 grade

4%

1 grade

22%

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J Allen Pensacola, FL

Very good princess, easy to get coverage, good customer service.

6 days ago

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margaret dickens Albuquerque, NM

It's one stop shopping at GEICO. They shop for the best rates and coverages and make them available to you. I used to do all the insurance shopping myself. It not only took a lot of time but I also did not know of many of the insurance providers that GEICO knows. They offer very competitive rates, their website is very user friendly and they have great customer service! We have all our policies through GEICO!

4 months ago

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Sweetstuff69 Las Vegas, NV

Geico is Awwsome !!! MY windshield was hit with a rock ...and it wasn't long before the Crack was completely covering my entire windshield. I called Geico and they immediately gave me the best advise on what to do in my situation , no questions asked !! I am very pleased with the fast ,professional prompt service they provided me, I would totally recommend this business !!!

5 months ago

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Dona Mazza Roslindale, MA

Both my husband and I have been loyal customers for over 10 years. Today I realized WHY we never strayed away from them. I had some questions and concerns about transferring my plates to a new vehicle and spoke with Karla G. from Braintree Mass. She explained she was new on board with the company but I would of never known that because she was so personable yet still professional. She was able to take care of my new upcoming vehicle transfer of plates and help me with another matter that I couldn't do myself online. Just wanted to give her a "SHOUT OUT" and say THANK YOU and GREAT JOB! Dona Mazza

1 year ago

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C.L.A.P LLC ,

The minute Brandi H. called me, my mind was immediately put at ease. My life within the last three months has  been flipped upside down. If I can be honest I thought ending my life was the best resolution for me and my family. Wrecking my vehicle just added to my miserable life. Brandi called me; she told me she was the adjuster assigned to my claim. The moment Brandi called me everything just seemed like it was going to be okay. I do not do any reviews however; I have to because believe it or not Brandi saved my life. I reside with my baby sister, two weeks ago she wrecked her vehicle and Brandi was her adjuster. Brandi did an amazing job with my sister. Our water froze so going to get water was my task because I wasn’t going to allow my sister out of the house. Getting off the highway caused my vehicle to slide, I attempted to gain control due to the horrendous weather conditions to no avail, my attempt failed drastically. Everything happened so fast I can’t remember all details. I was stuck and no tow company would take my assignment. Sitting in the parking lot I was stuck, a good samaritan saw my car and took me home.  Brandi called me when I got home and she saved me. Brandi assured me she was going to get my car towed, Brandi told me not to worry. Every step Brandi took I knew every detail. Brandi was kind she was informative, no question I asked was considered stupid. My deductible is a 1000 dollars I don’t know how I am going to come up with the money however; I know a way will be made. Brandi your energetic spirit made me feel like I can make it. I ran from a domestic violent marriage every day is better. I know I have to fight for myself, Brandi thank you so much for you kindness and your positive energy.

1 year ago

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Freda Williams Riverdale, GA

My name is Alfreda Williams, and I had the pleasure of having Mrs. Audrey of the McDonough Office, be my agent. Mrs. Audrey took her time and found the best price for me. She was very courteous, knowledgeable, and patient. She was able to answer all my questions. Mrs. Audrey made me feel like Geico was glad for me to be a client, instead of just getting my down-payment. I also spoke with her manager, Mr. Jerry, just to let him know how pleased, I was on receiving Outstanding service I recommend any family or friends, in the need of insurance, check out Geico the McDonough location. Mrs Audrey is your person.

1 year ago

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Morris W W Conway Jr Tucson, AZ

Good afternoon to all that work for the Geico Car Insurance Carrier Customer Center how are all of yous doing today.I do hope that all of yous are doing ok smile.Also I do hope that all of yous will have a very wonderful day and yes always enjoy life as they call it ok smile.In ending I like to say to all of yous that your Geico Car Insurance Agent Caitlyn was so very Professional Helpful and very Caring when I called the above so that they could change my payment due date and Agent Caitlyn answer the phone and processed my request for me ok smile.Last of all must also say that Agent Caitlyn is a very Positive Role Model for all young and old Agents in the Car Insurance Carrier business ok smile.Finally too Agent Caitlyn has very Excellent Communication Skills ,very smiling voice on the phone and yes yes she loves her job ok smile.Now last of all before I end my Review I like to thank everyone that read my Review and may God always be with all of yous forever ok from both of us to all of yous smile. Sincerely, Angela Hansen Morris W Conway Jr

2 years ago

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Linda Golde Carlsbad, CA

Yesterday, on Thanksgiving, we were on our way to Altadena Ca from Carlsbad Ca. to celebrate with family. It was pouring out but traffic wasn’t too bad. Suddenly the car started acting funny and we realized the front tire had gone flat. We carefully pulled all the way over to the right hand emergency lane. We called Geico and thankfully the wonderful, helpful woman who answered, dispatched a technician to change the tire. We couldn’t get out of the car, didn’t know exactly where we were and as cars whizzed by we thought we were in real danger. Alex came to the rescue.... he spent 45 minutes looking for us and called us several times. In four minutes flat, he moved things out of the trunk, reached the spare and changed the tire. The women answering the phone called a couple of times and was happy Alex found us and got us on our way. Thank you Geico, for caring, for responding so quickly on a holiday and making out Thanksgiving one we will never forget and are truly thankful for!!!

3 years ago

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NOEMI B Chicago, IL

I have been with GEICO for about 14 years. One time, I called them since my windshield glass was broken. They went to my house and changed the glass very quickly. Another time was when I had a flat tire, GEICO sent a person to the place I was working at just to change it and it took them less than 25 minutes. The last call that I made to them was because I had an accident. Since it was Winter, the streets were frozen and my car just slide since I was making a right turn. I could do nothing to not make the accident and I no control at all with my car. Anyway, I called GEICO and Customer Service was out of this world. They helped me so much! It was very cold outside. Since I had so much stress (since it was my first accident I've ever been through) they kept me calm while he was doing the claim. He was tremendously patient. He sent a tow company, which took my car to the body shop. They had already gave me a code to get a rental car. They called me and kept me inform about my claim. I was tremendously delighted that they told me everything that was happening. They fixed my car in a couple of days. Once I got my fixed car, it looked brand new! I am so happy with GEICO. Every time I called them, I got help. Thanks!

3 years ago

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Tara Portage, IN

I've had Geico auto insurance for about 9 months or so and so far they seem to be the best auto insurance company I've ever had a policy with. I have full coverage and it costs me 128 a month and includes emergency roadside service. My car quit working in my driveway and they paid for my tow to the dealerships service department and have the option of up to 30 bucks a day or 900 max for a rental if my car is going to be awhile in the shop. They work with you on the plan that best suits you and are very nice regardless of your insurance history. If you have auto pay for your bill and don't know that you're a couple cents short they won't overdraft your account and do not harass you over it. They simply send you a message through the Geico app and give you a reasonable grace period to pay your bill. I don't think I'll ever go through any other insurance company again and plan to be with Geico for life! I am a 100 percent satisfied customer

3 years ago

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Joey Portland, OR

I had your for many many years. Since the first time I bought insurance for my first car. Then out of nowhere your rates heightened and I was unhappy with you. I sought business elsewhere with progressive for two years and when renewing my insurance and adding a new car to my policy they heightened my rate extremely. Doubled it. Unhappy I called you back to get a quote and I was drawn back at what I found out! You had made great changes I was told here in Oregon :) And I could tell. I’ve alwas loved geico but your heightened rates drew me away. Returning I have come to find you insured my wife and I again with such a better rate then progressive. In fact, you were not just cheaper. But cheaper then our rate before the new car even! It was almost to god to be true is what I told the agent :D AND on top of it, we have road side assistance/rental car again!! Which wth progressive we did not. It is so nice, to be back with the company I love ❤️ You have no idea. Please don’t ever change. Giving good coverage and at the best rate helps keep ya loyal to you. Remember that okay. Thank you Geico 🥰

3 years ago

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Kelsie Lake Jackson, TX

Recently I was hit by someone. I was shaken and hysterical, and the sweet woman who answered made sure I was okay before she even began to ask me what happened. They have taken care of everything, and the adjuster even came to my work to check out my car so that I didn’t have to take any time off. Every single person I’ve dealt with thus far has went above and beyond. Ive been with geico for many years but thankfully have never been involved in an accident so this was my first experience dealing with adjusters and claims. I’ll never insure with anyone else for sure after this experience. They just got a customer for life.

4 years ago

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KingRobert747 Ashburn, VA

I was a Geico customer for at least a decade. The price points are very competitive. The cradle to grave process was fantastic and the customer service was always above and beyond. Nice!

8 months ago

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RONALD WHITE Phoenix, AZ

Though I have never had to file a claim with GEICO, we have been with them for well over 10 years now with very little increases in our semi-annual premiums. Customer service is excellent and I really appreciate their website where I can take care of most of my concerns with adding or deleting vehicles and getting quotes for our different vehicles. I highly recommend GEICO to most of my friends that have asked me about our vehicle insurance coverages. GEICO offers what I need for coverage at minimal premium cost.

1 year ago

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Robyn Brady Kent, OH

We just switched to GEICO last year after adding our teenage daughter to our policy. Everything was streamlined and online. The app is my favorite and so easy to use and we don't have to carry and card around with us anymore to prove coverage. We also just switched our homeowners insurance to GEICO as well. The little chameleon was telling the truth all along!!

1 year ago

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Carolann Stockdale Riverview, FL

Just transferred my auto insurance to Geico, what a great deal, increase liability and saved 80$ Gene was my representative, he guided me to a policy that fit my needs, He was so helpful, all my numerous questions were answered . He was patient with all my questions , I actually had been with my car insurance co. at least 20yrs so it I was comfortable making the decision today👍Also called his Supervisor Todd to make sure management knows how good he is 🤗🤗TY Gene for your hard work I so appreciated your effort

1 year ago

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Deadra Walker-Cheatham Tucson, AZ

I was a customer several years ago, then went on a quest to find a better company, in vain. Yesterday I called Geico to compare rates and customer service. I found they had evolved by leaps and bounds!! I immediately dropped the company I thought was better and resigned with Geico. I AM OVERJOYED IM BACK!! Thanks to the entire crew at Geico!! Lastly, keep the great commercials coming! Sincerely, Deadra Walker-Cheatham

1 year ago

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Steve Ashby , AZ

I recently collided with a car while riding my road bike. Turns out because a car was involved my car insurance became the primary to cover my expenses...which were significant. Geico has been great about helping me through the process and paying the bills easily and in a timely manner. BTW, I'm fine...I'm almost 100% recovered and back on my bike!

2 years ago

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Mary Elizabeth Bellingham, WA

I have been with Geico for a good bit. They have always hands down had the best customer, i recently had an incident with my 2019 vw atlas that has caused it to be totaled out. Along the way of processing the atlas's damages an such Geico was there every step of the way. Always very professional an polite. I will always hands down recommend Geico to anybody an everybody. They are honest an fair priced!

2 years ago

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Jonathan ,

Thieves took our car, took a part, and abandoned it. Geico paid a substantial towing and storage fee that we accumulated because we didn't know our car had been stolen for a while (street parking and not using the second car during phase 1 of the virus). Geico paid all but our deductible for the repair too. I was pretty impressed with paying for the storage fees. It was pretty easy to get our repair done and car back.

2 years ago

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Kibran Kitson-Walters Pompano Beach, FL

So I called geico customer service because they didn’t withdraw my May payment of $94 that actually suppose to be $172 due to the lockdown they decrease it🙏🏽🙏🏽.. but the customer rep answered the phone and informed me that geico paid my monthly car insurance this month , it’s on them, my monthly payment for May is $0🤗🤗, what other company is taking 100% hit for their customer right now, geico is the best!!! Thank you soooo much

2 years ago

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Ben Webb

They've always been very quick to help and answer any questions I've had. Automatically find and apply discounts for me, even after they were already the cheapest option when I signed up. They have the best mobile app of any I've used. I've not had to actually take advantage of their services yet but if I do have to I feel confident they'll do their best to make it as stress free as possible.

2 years ago

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Jhanezhia D Seckinger Savannah, GA

My experience was fantastic I’m so glad that i spoke with a truthful ,honest, and determined representative in the claim department it’s been almost 2 weeks of struggle on my end due to a car accident in result totaling my vehicle my only vehicle and I was getting a hard time from a rental facility suggested the 1st time but Selyna made me feel much more relieved with her help assisting me today . Thankful for the Company and Selyna !!!

3 years ago

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Sierra Shalosky Joliet, MT

Geico is amazing and their app is amazing! I financed a Jeep this year ('19) and was required to get full coverage. Old insurance was going to charge nearly $500 A MONTH! Geico is $192 and some change. I have an Explorer that I own outright and was paying $82 a month, I added it to my Geico insurance and my premium went up $23.00! My monthly payment increased by like $1 a month! And I used the app to file a claim for a new chip in my windshield, getting it fixed Monday for free! ❤️ And Roadside assistance is right there in the app!

3 years ago

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Silverghost Amissville, VA

Just had a car not start. Sitting in a hot parking lot on a hot day. I called Geico, who asked where exactly the car was. They had a tow truck there in under 30 minutes. The guy jumped the battery and the car started. He waited a bit charging it to make sure it would start on its on, which it did. Friendly Geico person, fast service, competitive pricing on the policy.

3 years ago

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Amanda Roseburg, OR

We had frontal damage to our new car 5 days after buying it. Deer accident. Geico helped us out so much. They helped us with the towing we had, even took our car past our allotted mileage for towing to a shop they partner with. Rental was covered, no issues. The appraiser at the shop Frank G was awesome. He helped us out when the car was finally fixed up. The shop had rushed and caused damage on the back bumper. Frank apologized and took care of it for us. We are grateful for everyone working with us. We will be with this insurance company for as long as possible.

3 years ago

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Jim Stewart Queen Creek, AZ

Just had body work done and the body shop and Geicos' representative were extremely professional and courteous. Service King body repair in Queen Creek was the company Geico recommended and I was a little nervous about them doing the repair on our Honda Accord on the cheap. The repair was completed the day promised and the repair was excellent. The paint matched perfectly even with me knowing where to look for the repair. Couldnt be more pleased.

4 years ago

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Evelyn

Insurance rates are the best. We have auto, motorcycle and homeowners insurance. Easy pay plans available, always speak with a live representative, not a machine or an automated service. I am very impressed with the customer service we receive and the efficiency of their service. I most certainly would recommend this company without any hesitation at all . I'm

4 years ago

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Sandi Westover Fremont, CA

I recently needed to make a claim with Geico and the process was extremely easy. That's when you know how good your insurance is - when you need to use it. I filed my claim online. I was given several choices of how to proceed. I chose to take my car to a Geico authorized repair shop. It was wonderful, just one stop. The Geico agent was there and took photos and processed the claim. Then the auto repair shop did their paperwork and kept the car. If I needed a rental car that was onsite also. I received text messages of status throughout the process. I don't give them 5 stars however because of another issue. I moved a few months ago and my rate went up significantly ($200 per year). I moved only 2 miles but I changed zip codes. Rates are determined by zip code. I was not happy with the rate increase.

5 years ago

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Hyrum Sandy, UT

Actually saved a ton of money by switching to Geico. I had State Farm before and I went from liability on an old car to full coverage on a bank-owned truck and overall paid less. Rinse and repeat story for when my wife joined my plan. Our combined rate was less than what she was paying solo. I haven't made any claims, so I can't speak to how responsive they are when you're in need, but when I needed emergency roadside assistance it was prompt and free.

5 years ago

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Autumn Lewiston, ID

Geico was my auto insurance for 3 years. During that time I had a rock chip and a hit and run happen to my vehicle. Geico was able to get me into a local rock chip repair company within a week and took care of all the financial details with the rock chip company. All I had to do was deliver my vehicle. When my vehicle was hit and run Geico referred me to an auto body shop and covered all expenses after my deductible was met. Geico is a great auto insurance company and easy to work with.

11 months ago

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David Swenson Saint Paul, MN

I had Geico auto insurance for years. I had nothing but positive experiences with them. Although you don’t have a consistent agent their employees were always easy to communicate with and super helpful. Plus they have some of the best rates I’ve ever seen. I only switched when I bought a house and got a better bundling offer since Geico outsources their home insurance.

11 months ago

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Sathvik Aithala Portland, OR

Bundled insurance discount is great, and I have never had issues with Geico claims or customer support.

3 months ago

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Jeff Dallas, TX

I have not had to file a claim, so no experience there. Rates were good when I signed up but I should check around to make sure I'm still getting the best rate I can. I really like that my insurance cards are available in my Geico app. They auto draft my monthly payments and honestly I never hear from them. Every 6 months I get my new policy. My wife has a MINI Cooper. The state of New Mexico has misspelled it in their system, it calls her car a MNNI. Every 6 months our other 4 cars never have a problem, but we always get a letter from the state of New Mexico saying that we do not have insurance on our MINI and threatening us. Every 6 months I get my Geico agent on the phone and conference call them in with the employee at the state of New Mexico and let them hash it out. SO, Geico has been great about putting up with this and helping me every 6 months.

1 year ago

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Bittermac Lawndale, CA

Been with Geico for over 10 years. Check my rate every year and Geico is consistently the best rate. Someone struck my parked car 2 years ago and took out the drivers side mirror, scratched the side up from the door forward and tore the front bumper off. Entered the photos thru the app, got a call immediately, a tow truck took it to a recommended facility and I went later to hear the bad news. Paid the deductible, and got my car back 4 days later, good as new. Customer Service is a bright spot. Any time I have called, I always got someone quickly and they didn't push too hard to sell me more. Their app is easy to use and never crashes. The website is really easy to navigate. Highly recommended.

1 year ago

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Arden Lincoln, NE

Friendly, helpful staff and by far the best quote I received - a $200 difference, at least. I'm a grad student with an older, used car so if somebody hits me, it would cost more to repair than replace it. I only wanted the bare minimum injury coverage and take-care-of-the-other-guy policy (just enough that I don't get an incredibly expensive ticket if I get pulled over), and Geico made it easy and relatively cheap. I pay for my coverage in six month intervals - they give you a decent discount if you do that instead of every month - and it's really convenient to only have to remember twice a year. Now if only they had autopay, I'd be set! Oh, and there is a fairly generous student discount that I really appreciate, too.

1 year ago

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Jean Durbin Litchfield, IL

Switched to GEICO recently as they are one of the few companies that provide coverage for RV's to owners that live in them full time, travel & don't own a house at a permanent location. Switched our vehicles to them also to get a multi-policy discount and the premium rate is a bit lower than what we were paying before. I set it up on auto-draft so I wouldn't have to worry about it & they send out a reminder a few days before they draft the premium. I appreciate that I can have them draft from any of my accounts and can actually use different accounts for each policy if wanted. Great customer service whenever I contacted them. Friendly yet professional staff that resolves situations on the first call.

1 year ago

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Dung giap Westminster, CA

I have been customer with Geico for three years and this is the longest time I have been with. Other insurance company that I’ve been with. I never stay that long Sometime I don’t understanding about my policy. Like Covered Some representative willing to explain and some don’t. But the Insurance keep going up. I switch to Geico everything or just right. The representatives soul friendly they willing to help me Every little detail they make sure that I understand What I have and what I need it in my policy sometime I got into accident and the representative they always on my side and protect the customer and making sure the customer are safe and they put out the time To call you to give you the best survey that we asked for. I’m very satisfied with Geico I have no complaints and I got the best service from Geico agent. I got everything that I need for my policy and the rate is low. thank you to Geico ,and that will help me and my family a lot. !!!

1 year ago

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Jackie Hanko Tampa, FL

I have yet to find a company that will be at the rate of Geico… I moved to Florida a year and a half ago and originally went with progressive and after six months my insurance went up $250 so I called Geico when they had their extra 15% off and they saved me a ton of money and when my six month renewal came in my rate did not go up which impressed me very much and even though there are other companies out there calling me to try to beat the price they can’t… I’m very impressed with Geico in their savings and they are true to their commercials and what they say… I usually tell my friends who are struggling with car insurance to try geico out

1 year ago

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STurner Saratoga Springs, UT

I love Geico. The lady who helped sign me up was so kind. More like a friend helping get what I needed and even suggesting that I may not need some things. She helped me get the best price. Also when I had a breakdown alone in my car around midnight. I called them from my car. It was like calling a great friend. They told me not to worry they would find someone to tow my car. And a few minutes later I had a tow truck on the way which I never saw a bill for. They called me back to let me know the tow truck was on the way and they asked me how I was doing and if they could help me any other way. They take the money they payment monthly from my bank account and it’s lower than any of my friends pay. I love this company. I hardly worry about car insurance.

2 years ago

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Ezequiel Gaithersburg, MD

Been with Geico over 5 years. I had 1 car get totaled a few year ago and they made the whole process very easy to deal with and gave me more than enogh to cover my loan and a deposit on the next car. Other than that I only had 2 small claims and both times the service was great and I didn't have any issues being made whole. I feel like with an isurance, you really want to know that they are going to pay up when you need them to, and that has been my experience with them. Last year when I got a quote for replacing them, geico ended up costing a little more but I decided not to change I know I'm getting good results from them.

2 years ago

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Becky Rasmussen American Fork, UT

I loved using Geico for our auto insurance for over a decade. Geico provided low rates and excellent customer service. When I was managing a call center I actually used Geico as an example of superior customer service and called posing as a rate shopping customer with the phone on speaker so that all of our employees could hear how professional and friendly their insurance agents were on the phone. We ultimately changed insurance companies when our family grew into the teen driver stage and Geico's teen driver rates weren't as competitive as another provider. If I didn't have teen driver's we'd probably still be with Geico. It's a great company with competitive rates and top notch service.

4 years ago

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Verified Customer

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Rebecca Colley

Been with them 30 years and premiums continue to rise and it seems to be more expensive as we've had only a couple low paying claims. Need to reivew for sure when we get a moment!

4 years ago

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Lisa Wyatt Bellevue, WA

My windshield was broken, I contacted Geico about having it replaced. They were friendly, professional and quick to respond to my claim. They’re reasonably priced also. Very happy with them.

10 months ago

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Melissa Morgan Atlanta, GA

I ran into the back of a woman test driving a brand new car from a dealer when she stopped suddenly. I was mortified. GEICO paid, no problem. The reason I got GEICO was because a man ran into the back of me when I was stopped at a light, and his insurance company, GEICO, went above and beyond the call of duty to make it right for me.

2 years ago

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Jeremy Johnson Clarksville, TN

Geico saved us money. Daniel I from Tennessee helped us get insurance to drive our new car from the dealership Lickety split. Very nice guy, very efficient and professional. I was surprised at the amount of money we saved switching our two vehicles to geico. We are very pleased with this company.

2 years ago

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Meghan Windsor, CT

Let me start by saying JUSTIN in the policy department was the reason I am staying with Geico. He went above and beyond for me to keep me happy and make sure I got the right policy for the right price. Geico is honored to have such as amazing employee on their team. Meghan

2 years ago

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Carolina p Hialeah, FL

I just switched to Geico after having progressive for 5 years no claims. A great agent Jason L walked me though my existing coverage and offered a great 6 month premium of $ 1985 ! Considering the savings we decided to change to Geico and forfeit the accident forgiveness we were entitled with Progressive. Up to now it’s amazing hope I don’t change my mind I. The future.

2 years ago

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Trena Dickerson Crescent City, CA

I had nothing but problems with all of my other auto insurance companies that I’ve went through but now that I’ve been with Geico for over two years I absolutely love them never ever had an issue always very kind and nice customer service and they have a great easy app to pay your bill right on your phone

2 years ago

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Idonia Childress Tulsa, OK

Good service. Not happy with higher rates. Geico did the 15percent give back that was advertised on tv for Covid 19, but what was not mentioned is when given the one time discount you get a whole term of higher rates. I would much rather have NOT gotten any of the “give back savings “ if the is price to pay. Please next time the commercial airs make that a footnote

2 years ago