GEICO is one of the most well-known car insurance companies. It's known for its popular, humorous advertisements and for saving people money on auto insurance.

GEICO can help you save money by customizing your policy to what you need and qualifying for discounts. GEICO also helps you understand car insurance through helpful information on its website and its coverage calculator.

If you want to quickly see car insurance quotes and save money, GEICO is worth considering.

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The Good

Positive Reviews
Online Coverage Calculator
Online Quotes
Customizable Policies
Competitive Discounts
Helpful Mobile App
Auto Repair Xpress^® Program
Educational Information
Additional Insurance Products

Positive Reviews

Best Company has received a majority of positive GEICO car insurance reviews. Reviews reveal customer satisfaction with cost, customer service and claims.

Reviewers also appreciate the convenience of using GEICO's mobile app and website.

Online Coverage Calculator

GEICO has an online coverage calculator that can help you learn more about the kind of coverage you need. This calculator considers information like life events, the kind of coverage you want to add to your policy, and your vehicle ownership.

If you're just starting to look into car insurance, this calculator will help you figure out what kind of coverage you should include with your policy.

Online Quotes

GEICO also offers online quotes. These quotes help you quickly see insurance rates and can help you find savings on the auto insurance coverage you need.

You can also receive assistance from GEICO's local agents. They can answer your questions and help ensure that you get a policy that meets your needs.

Customizable Policies

GEICO allows you to customize your car insurance so that it covers everything you want in a policy. While you'll have the legally required coverage, you can also add coverage for emergency roadside services and rental car reimbursement.

Most states require car insurance policies to cover bodily injury, property damage, and uninsured motorists.

Other beneficial types of coverage are collision, comprehensive, medical, emergency roadside assistance, and rental car reimbursement. Comprehensive coverage offers protection for non-collision damage.

GEICO's coverage options mean that you can find an insurance product that meets your coverage and budget needs.

The ability to customize your policy allows you to purchase additional protection or save money depending on what you need.

Competitive Discounts

As a GEICO customer, you can save money on your car insurance rate with many different kinds of discounts:

Good driver (5-year accident-free)
Multi-vehicle and multi-policy
Driver's education
Good student
Senior driver
Military
Federal employee
Student driver
Member and employee discounts (alumni organizations, etc.)
Car features (e.g. anti-lock brake system, air bags, daytime running lights)

With such a broad range of discounts offered, you'll find even more savings on your car insurance premiums.

Helpful Mobile App

GEICO makes managing your car insurance policy easy to do through the GEICO app. You can report claims through the GEICO mobile app, which makes the claims filing convenient.

Auto Repair Xpress^® Program

If you've submitted a claim and your car needs repairs, you can use GEICO's Auto Repair Xpress^® program. This program makes getting your car repaired easy. You'll drop off your vehicle and pick up a rental. The representative will keep you updated on the status of the repairs. Once the repairs are finished, you'll return the rental and pick up your car.

Educational Information

GEICO's website also has helpful educational information on car insurance. You can learn more about the coverage required in your state and what additional coverages you can add to your policy for more protection.

Additional Insurance Products

In addition to car insurance, you can purchase life insurance, renters insurance, homeowners insurance, condo insurance, business insurance and more through GEICO.

If you're looking for a one-stop insurance shop, GEICO is a great option.

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The Bad

Negative Reviews
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Negative Reviews

Although GEICO auto insurance reviews on BestCompany.com are mostly positive, the car insurance company has also received a fair number of negative reviews.

The reviews include communication issues with customer service representatives. These communication issues lead to misunderstandings of coverage and billing issues.

Reviewers also complain of wait times to reach a representative. Others had issues with claims.

While GEICO has mostly positive reviews, it's important to consider these complaints before deciding to buy an auto insurance policy.

If you're concerned about these negative reviews, you can find another car insurance provider that has a lower proportion of negative reviews.

Must Provide Personal Information to View Quotes

Before you can view quotes on car insurance, you need to provide your zip code and other personal information. This information includes your driver's license, address, and car's Vehicle Identification Number (VIN).

If you're just in the research stages, you may not want to provide this information. However, an auto insurance provider will typically require this information to show realistic quotes on policies.

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The Bottom Line

If you're looking to save money on car insurance, GEICO is worth researching further. You can save money by customizing your insurance policy and by qualifying for GEICO 's many discounts.

GEICO has primarily received positive reviews on BestCompany.com, which is promising.
However, it has a higher proportion of negative reviews compared to other auto insurers. Considering these reviews will help you make a good purchase decision.

With GEICO insurance, you can also benefit from a helpful mobile app that makes filing claims convenient. You can also have peace of mind when you're getting covered repairs by participating in GEICO's Auto Repair Xpress^® program.

While you do have to provide personal information to view quotes, the savings and service offered by GEICO make it worth considering.

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User Reviews

Star Rating

3.8

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1,129 Reviews

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53%

4 grade

16%

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1 grade

22%

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Sandi Westover Fremont, CA

I recently needed to make a claim with Geico and the process was extremely easy. That's when you know how good your insurance is - when you need to use it. I filed my claim online. I was given several choices of how to proceed. I chose to take my car to a Geico authorized repair shop. It was wonderful, just one stop. The Geico agent was there and took photos and processed the claim. Then the auto repair shop did their paperwork and kept the car. If I needed a rental car that was onsite also. I received text messages of status throughout the process. I don't give them 5 stars however because of another issue. I moved a few months ago and my rate went up significantly ($200 per year). I moved only 2 miles but I changed zip codes. Rates are determined by zip code. I was not happy with the rate increase.

7 years ago

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Carolina p Hialeah, FL

I just switched to Geico after having progressive for 5 years no claims. A great agent Jason L walked me though my existing coverage and offered a great 6 month premium of $ 1985 ! Considering the savings we decided to change to Geico and forfeit the accident forgiveness we were entitled with Progressive. Up to now it’s amazing hope I don’t change my mind I. The future.

4 years ago

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Idonia Childress Tulsa, OK

Good service. Not happy with higher rates. Geico did the 15percent give back that was advertised on tv for Covid 19, but what was not mentioned is when given the one time discount you get a whole term of higher rates. I would much rather have NOT gotten any of the “give back savings “ if the is price to pay. Please next time the commercial airs make that a footnote

4 years ago

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Daniel Muhammad Nashville, TN

I left a review earlier today after dealing with an agent that talked over me I just talked to a new agent and got things smooth out pretty well so I'd like to change my rating, sometimes you just need to talk to the right person, because overall Geico has been very good the last 20 years when you're dealing with humans there's and consistencies so to be fair I'd like to update

4 years ago Edited September 14, 2021

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Walt and Virginia Bockmiller

They have been helpful in keeping our rates down as much as possible -- they referred me to the Smart Driver Course which I took and was given a discount on my auto insurance for a limited time. As we are seniors living on Social Insecurity, we are having difficulty making ends meet. No raise in 4 years!!! They also have been helpful in going over our policy and suggesting changes that would still give us adequate coverage, but give us a break on our insurance bill.

7 years ago

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Randie S. Edmond, OK

Great company that is easy to work with. We switched back to Allstate because of a promotional thing my husband wanted. We didn't have anything negative happen when we had their services, definitely recommend! Also, this past January, I was in a very minor scrape and scratch with one of their customers. Though there was some struggle getting the driver to pull up theinsurance, it was all there on the police report. They provided a reasonable settlement on the claim, my car was fixed, and we parted ways. Easy to work with, customer service was nice and made sure to get every detail of both sides of the story, and I highly recommend them both as a previous customer and precious claimant.

3 years ago

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JDWain Tallahassee, FL

Recently switched my car insurance to another company, Geico's rates were nearly double what some other car insurers were offering in my area and they said that they just couldn't compete with the prices. always make sure you shop around even if you've been with a company for a while

5 years ago

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Aaron Paxman Lehi, UT

I had Geico insurance for years and it was very affordable. However, once I was in an accident my premiums doubled/tripled and Geico was more about getting rid of me instead of keeping me as a customer. Not impressed with how they handled my claim when I filed it.

6 years ago

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L. Fowler Pleasant Grove, UT

When I compared my current insurance with Geico, they were a little more expensive. We decided to stay with our insurance. If we ever need to switch companies I really think they will be the ones we go to because of their customer service and the options they provide.

6 years ago

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Breanna Jones Herriman, UT

After shopping for car insurance, Geico was the cheapest for our family. Fortunately, I have never had to use my car insurance. I have had to call a couple of times with questions and their customer service has always been easy to work with. Geico is a great deal.

7 years ago

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Christopher Haueter Salt Lake City, UT

I really love using Geico, they literally have saved us hundreds of dollars when comparing to our previous provider. They work quickly, and the mobile app is really easy to use and helpful. I'll be sticking with Geico for a long time.

7 years ago

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Peggy E. Davis Winter Park, FL

All of the above isn't an option. Been a Geico customer for over 15 years, and have had exactly one negative experience in all that time. Samantha in the Orlando office has been helpful, thoughtful, knowledgeable and always has a smile and a willingness to assist in any way she can.

8 years ago

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Cam Hall Palmyra, VA

I've used GEICO for my car insurance off and on for the past 6 years. The only time I left GEICO was for a promotion, but within the next year GEICO was able to beat the deal from the insurer. I love how easy it is to get a good rate for auto insurance and easy to pay and renew - they're great about offering options for adjusting your pricing and why/why not to take them (more coverage on x, more cost on y). The only reason I'd switch from GEICO now is to match my home insurance, but even then I'd expect GEICO to offer a huge discount there too.

3 years ago Edited January 3, 2022

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Sambhav Jain Milpitas, CA

Best thing about Geico is their customer care, so quick and easy to reach. I had to reach out to them on 2 occasions, once for my windscreen glass and other for rear end collision. For windscreen glass the response was good but it took almost a month for the rear end collision to get resolved. The major delay is from the repair centre side but the I feel Geico agent also did not do much to get the issue resolved earlier.

3 years ago

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David Cape Coral, FL

I have been with Gieco on several occasions all were good experiences. Price is the sole reason I moved on. Over all Gieco is a good company, but as you all know companies keep raising prices, especially when they want to vacate a state of area. If the price is right for you with GIECO go with them until its no longer in your rice range, its a good company

3 years ago

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AndersonFive Greenwood, MS

I was a customer of Geico for over 15 years and loved every minute of it. I never had any problems when I needed emergency road side assistance. Even when I needed extra time to pay, Geico was very understanding and accommodating. My only problem with Geico, which caused me to go to a different company, was their not having their own homeowner's insurance policy. Geico worked with other companies to provide the homeowner's portion which did not meet my needs or provide the discount I expected as a long time customer.

3 years ago

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Sophie Glendale, CA

I have had geico insurance before and they were very lenient and very convenient when it came to making payments or having a hard time Making payments, they work with you to make sure you still have coverage and can be protected while making your Payments as conveniently as possible, their prices are great and reasonable and their coverage as well are great for Anyone who needs car insurance

4 years ago

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FABIO CAVALCANTI Orem, UT

I used to be a Geico customer for several years. Never had issues , and the only claims I filed was related to rock chip repairs on my windshield. I never been in an accident, so I cannot comment on how it would have been their service for that.. Customer service was always great to answer any questions I had.. Unfortunately, last year I compared their price with Liberty mutual and they were not able to beat it and they lost my business for my cars and motorcycle

6 years ago

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James Colonia, NJ

A lower rate for a six month policy . I like to talk to a live person at all times but throughout the years they handle everything very professionally although I think they are a little high Geico takes care of business

5 years ago

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Sara Jane Crestwood, KY

Good for what it is. Those who are low income or just starting out. It services that community very well. Once we became homeowners we changed companies, but as a young married couple it worked well.

6 years ago

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Morgan Elijah Tallahassee, FL

Although the insurance company can be quite exspensive I love that I know I’m covered in almost any incidence. My car is pretty reliable but in the case that someone else may be in the wrong I got the perfect coverage for that

3 years ago

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Cindy R Tallahassee, FL

GEICO is very much on the pricey side of insurance and since I am financing my car I have to pay for full coverage which sucks. However, they do offer “discounts” to lessen the price for students and younger drivers like me.

3 years ago Edited October 26, 2021

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Q Kelly Hallandale, FL

I had never used Geico once I purchased my 2019 vehicle this is the company that picked me up I have no issues with Geico my husband recently purchased his truck and because I have an account and because we’re married they automatically added his vehicle to my policy I have no complaints about Geico

3 years ago

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G Kerth Portland, OR

I can always reach a customer service agent to help me with questions. In the age of virtual agents, bots, or just FAQ's, it is really nice that they still believe in the customer experience. Additionally, GEICO works with me to get the best rates, the best discounts, and the best coverage

3 years ago

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Dayna Brown Logan, UT

Geico is a great company to be insured with! We have moved several times in the last few years, to different states, and Geico is always quick to adjust our rates and update our information! Moving comes with many challenges and companies that make things easier will get an A+ in my book!

4 years ago

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Jolene Pleasant Grove, UT

I have used Geico for years for my cars. I love how easy it is to find information and do what I need to do online. Customer service agents were helpful and answered any questions that I had. Way cheaper than other companies that I have used.

4 years ago

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Mr. Sampson Blacklick, OH

Great auto insurance without much hassle at all. I would recommend them to someone else, but warn them that even if you have a good driving record and move into a better neighborhood the price will still increase. Something that should not happen.

4 years ago

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Matthew Wadley San Diego, CA

I've been with Geico for a couple of years now. Customer service is exceptional! Rates are competitive and coverage is great. I never had a problem with getting questions answered quickly. I no longer compare pricing with other insurance companies on pricing. Looking forward to being with them for years

4 years ago

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Sheri S. , GA

I am a GEICO multi policy owner because of their rates and customer service. I shop my home owners insurance yearly and GEICO passed my scrutiny this year. For auto insurance-always the best for me. And I love their mobile app-very user friendly.

5 years ago

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janice pan ,

We just switched insurance carriers and the customer service agent was so kind, patient and helpful to help us with the best rates. And followed up with us to make sure we were comfortable with our new plan. Love them and so glad we switched!

5 years ago

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Mikayla Ralston Navarre, FL

I switched to GEICO from USAA after having an issue with USAA. GEICO has done a great job in taking care of my family since. It's a bit more expensive and a few less options, but overall, I'm pretty happy. We've been with GEICO for 5 years or so.

5 years ago

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Wendy Liu Bethesda, MD

Geico is a trustworthy insurance company who cares more about its customers than earning money! It also has a clear and helpful, interactive website and app along with earnest and nice customer service, they were very easy to talk to.

5 years ago

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Debra Ogden, UT

We used Geico for a couple of years-They had good rates and were quick to help with claims. Their website was really easy to use. I would probably be still with them except they didn't offer home owners insurance in my area (it would have been subcontracted with Liberty Mutual and I do not like them).

5 years ago

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BJ Tenney Woods Cross, UT

Geico was perfect as my first insurance off my parents plan. I didn't have to talk to anyone on the phone which I loved. My rates were fairly high because I was a young driver, and I didn't know what coverages were important. I never had to file a claim with Geico, but they were easy for me to manage/use.

5 years ago

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Katherine Whyte Miami, FL

Geico has always provided affordable and reliable insurance coverage for the entire family for years. They are very understanding for different situations and cover most accidents and wrecks that might occur. Also, provides many resources to save money for young drivers.

5 years ago

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Ben Crisp Temecula, CA

I’ve had GEICO for a little over a year now and I am very pleased with my coverage. The benefits are amazing and the prices are the cheapest I’ve had. The people over the phone are super helpful and are educated on everything I need to know.

5 years ago

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Sarah Kaysville, UT

I got in a reck a year ago and the cop said it was a no fault accident. So it was up to insurance to figure it out. I talked with them a lot explaining what happened and I still had to pay but it took 6 months to figure out that I needed to pay.

5 years ago

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Kaitlyn G. Vienna, VA

I have Geico for about 3 years with no issue. I had one small claim during that time and the agent who helped me was thorough and assisted with quick resolution. I had to switch from them because of pricing, but that process also went smoothly (except for the fact that they force you to call to cancel).

6 years ago

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Jami Schmieding Mesa, AZ

I was with Geico for a few years and had no issues. The only complaint I had was when I did an auto claim they had someone come out to check my window to make sure there was really damage which delayed the process and took forever for me to get my new windshield.

6 years ago

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Jennifer Encarnacion San Diego, CA

They really were the cheapest quote I found. Getting multiple quotes online were easy, love that there's an app, and more information on what the terms were were helpful to understand what I was buying. Sales reps were a little pushy though but that's their job I suppose.

6 years ago

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Derrick Lubbock, TX

Geico offers ready and helpful customer support and a mobile app that gives customers access to everything one could need on the go. Unfortunately, the prices are not as competitive now as they were several years ago when I first joined. I've since left for another company.

6 years ago

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Nancy Morales Gilbert, AZ

Geico has a great response time to my claims. They addressed my issues/concerns and ensured I had repairs done timely. Their customer service representatives also made it clear on what I was required to do to get my repairs completed.

6 years ago

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Elyse Bradley Provo, UT

I've been a customer for quite a few years and while I've only ever had to use my claims once or twice, the premium seems to be continually rising when it's not supposed to. I'm currently thinking of switching based on this. However, their claims process has been relatively easy to navigate.

6 years ago

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David Lewis Salt Lake City, UT

I have had a great experience with Geico, especially their roadside assistance, but I don't think it's as cheap as the lead you to believe in their commercials. But I guess if you want good coverage, you have to pay a little more for it.

6 years ago

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Travis Scott Philadelphia, PA

Had a bad experience with geico but soon as one of the head executives looked into it they fixed the hole situation truly was please with the outcome!!! You go geico 💯💯

4 years ago

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William

More expensive than some,but quality is very good. Have had tghem on and off, and for the price exceed others, especially one beginning with a Progressive!!

4 years ago

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Anna

Geico gave me great customer service over the phone. They give me text updates when they're going to charge my card. I feel like they don't take advantage of me

7 years ago

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Dave Fortin Kingston, PA

They're actually not bad. They were there when I needed them for roadside assistance but their rates were a little high so I switched to Liberty Mutual. I'm much happier now. I don't dislike them but I don't love them.

3 years ago Edited September 22, 2021

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Shari Milledge Charlotte, NC

I have had auto insurance with Geico for over 15 years and have been quite satisfied with their services. I rated them a four because my rates have increased even though I have been driving less since COVID-19.

3 years ago

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Rodney Lee Fort Worth, TX

I liked GEICO, especially when I lived in Florida. However, since moving to Texas I didn't like the agents I've interacted with and prices aren't great compared to Allstate, State Farm, etc.

3 years ago

GEICO Auto Insurance

Top Ranked Companies

The Good

Positive Reviews

Online Coverage Calculator

Online Quotes

Customizable Policies

Competitive Discounts

Helpful Mobile App

Auto Repair Xpress® Program

Educational Information

Additional Insurance Products

The Bad

Negative Reviews

Must Provide Personal Information to View Quotes

The Bottom Line

User Reviews

Auto Repair Xpress^® Program