Name: GEICO Auto Insurance
Rating: 3.8

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Eddie Rios Ogden, UT

Excellent service and pricing through Geico Insurance. Had this company cover my home and auto and always felt that the company was very protective. Agents were extremely knowledgable and helpful. I have been so impressed with their care and follow up. Highly recommended!

4 years ago

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Carolyn O'Donnell Perth Amboy, NJ

Exceptional customer service from Caroline on 1/20/2020. We filed a claim and Caroline was helpful, knowledgeable, friendly, professional and polite. Most of all she put our minds at ease and resolved our issue. Historically we have always had good customer service with Geico. Thank you.

4 years ago

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Michael Taylor Long Beach, MS

I've been a customer for my family's cars for years. Great customer service but the thing that sold me was their roadside service. Wife out of town and my youngest looks her keys in the car at 11:30 at night on a Saturday. Called them up and they had someone out there in 30 minutes and had it unlocked for her. Sold!

4 years ago

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Zac Cannon Long Beach, MS

I loved my time with Geico. They offered me insurance when I could not get it anywhere else. I had to switch insurance companies when I got married so my wife and I could be on the same insurance plan. I do miss Geico and would go back in a heart beat!

4 years ago

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Deborah J. Navarro Phoenix, AZ

I am so glad I switched ins!! I got Geico, was in accident and was in my rental the next day! They even e tended it a few extra days to get me thru Xmas! Best customer service ever! And I have had my fair share dealing with past car ins! Thankful to Geico!!

4 years ago

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Jeremy Balls Kaysville, UT

I have been with Geico for over 10 years now. We've had a few accidents and Geico has been great to work with. I have priced them many times over the years and they have always been the best deal. I would fully recommend them to anyone.

5 years ago

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S Logan, UT

Having the middleman cut out of the insurance process is a relief. I had a ticket when I was under 21 and luckily they had forgiveness for that and I didn’t have to pay it ton of money for thank you Customer service is out of this world awesome

5 years ago

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Melissa George Troup, TX

Life is stressful and we have very busy lives, so I was a blessing to have such knowledgeable and helpful people handling the claim and doing it efficiently. I have GEICO for all policies now and I can rest assured that if I ever need them again, they will make it a stress-free, fast process.

5 years ago

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Ava Rasmussen South Jordan, UT

Geico is the best. I wasn’t sure if I would be happy with Geico because their company seemed too big and too inexpensive to offer high quality service. However, they have been amazing! I love their free tow service and roadside assistance.

5 years ago

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Hannah Giles Pleasant Grove, UT

I had a car accident last year and am insured through Geico. They were very easy to work with. Whenever I posted a question in my account online, I received a phone call within an hour or two to answer my question. I was able to submit all documents online by uploading them, which made it very easy. It was a very stress-free experience.

5 years ago

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Wheryford

They offer great value and are super easy to work with. The phone people are helpful and very nice. I came to them when another insurance company jacked up our rates simply because we have two teenage drivers. Geico took us on at a much lower orixe

5 years ago

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Khaled Shabeeb Houston, TX

I never had an accident before, Mr. R, my adjuster, was very very nice and helped me through the whole process. I have never worked with Geico before, but after today i will work with only them. I will be referring them to all my friends and family. -Shabeeb, Khaled

6 years ago

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Cynthia Pelli Penn Valley, CA

I have been with Geico for around 12 years and they are always there with a REAL Person who is very helpful and concerned about how I am and what happened. They are always on my side even if it's my fault. They are fast to get things taken care of. I LOVE GEICO!!! I would never consider another insurance company. Thank you GEICO!!!!

6 years ago

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Alan lozoya Ontario, CA

GEICO is easy to use and their phone app helps out alot. I have needed them in the past and the claims process was fast and easy. My car was done in two weeks and the rental car i recieved was fully covered. I love this company.

6 years ago

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Walt and Virginia Bockmiller

They have been helpful in keeping our rates down as much as possible -- they referred me to the Smart Driver Course which I took and was given a discount on my auto insurance for a limited time. As we are seniors living on Social Insecurity, we are having difficulty making ends meet. No raise in 4 years!!! They also have been helpful in going over our policy and suggesting changes that would still give us adequate coverage, but give us a break on our insurance bill.

6 years ago

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Darrell Provo, UT

Cheap, with great customer service. I've been very pleased so far. Every time I've called I've gotten a knowledgeable person on the other end, with no phone tree. Its great! I've never had to file a claim but I'm confident it would be handled well.

7 years ago

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Sandra Dubas Salt Lake City, UT

My family and I are so happy we switched to Geico. We were paying so much for out car insurance and now we are literally paying a fraction of what we used to pay. Also, anytime I have question about my policy I know that I can call their customer support and get the answer that I need.

7 years ago

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Autumn Lewiston, ID

Geico was my auto insurance for 3 years. During that time I had a rock chip and a hit and run happen to my vehicle. Geico was able to get me into a local rock chip repair company within a week and took care of all the financial details with the rock chip company. All I had to do was deliver my vehicle. When my vehicle was hit and run Geico referred me to an auto body shop and covered all expenses after my deductible was met. Geico is a great auto insurance company and easy to work with.

2 years ago

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David Swenson Saint Paul, MN

I had Geico auto insurance for years. I had nothing but positive experiences with them. Although you don’t have a consistent agent their employees were always easy to communicate with and super helpful. Plus they have some of the best rates I’ve ever seen. I only switched when I bought a house and got a better bundling offer since Geico outsources their home insurance.

2 years ago

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Prayer Partner Jacksonville, FL

We've had Geico for what seems like forever. They are like most insurance companies and the more you add, the cheaper it gets. But the star in their crown is the customer service. I was in the customer service business for 30 years and trained people how to treat the customer. The Geico employee must have learned from somebody just like me. I'm not one to hesitate to say "the customer may not always be right but as customers, we do help pay your salary". Never had to say that in one of the very few calls I've ever had to make to Geico. What a blessing.

3 years ago

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Randie S. Edmond, OK

Great company that is easy to work with. We switched back to Allstate because of a promotional thing my husband wanted. We didn't have anything negative happen when we had their services, definitely recommend! Also, this past January, I was in a very minor scrape and scratch with one of their customers. Though there was some struggle getting the driver to pull up theinsurance, it was all there on the police report. They provided a reasonable settlement on the claim, my car was fixed, and we parted ways. Easy to work with, customer service was nice and made sure to get every detail of both sides of the story, and I highly recommend them both as a previous customer and precious claimant.

3 years ago

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Aly Houston, TX

GEICO is affordable for insurance and actually has excellent buyer protection. I was recently at fault in a wreck and ended up paying only a $500 deductible when the cost to fix my car was about $4k. The other person's repairs were paid for by GEICO as well. Furthermore my rates have not increased. Overall I'm impressed and feel lucky I chose them.

3 years ago

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Frank Herbert Portland, OR

I've been a long time customer of GEICO in Northern Virginia, Chicago, San Francisco and Los Angeles. I appreciate that I can handle all transactions on their website but have called them with specialized questions occasionally and have always found them friendly and very knowledgeable. I have used lower price companies but returned to GEICO for their service. In Portland they actually have a local office which I used to combine my auto and home policies.

3 years ago

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K.H. Tehachapi, CA

Love , love, love Geico! We have had Geico for at least 15 years, and I have never been happier with an insurance company. Geico’s rates are fantastic, their customer service is outstanding, and they are overall just fantastic as a company. Geico truly does have the best interest of their clients at the forefront. I couldn’t be happier with another insurance...EVER!!!

3 years ago

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Steven Bucholtz Oakland, CA

I have been a GEICO customer for many years. I, unfortunately, have had to deal with them through several accidents. Their service and attention to detail is suberb! I love that you can get an appointment for an appraisal at the shop where repairs will be done and pick up a rental car at the same time. Yes, my rates have gone up because of accidents, but I have done a great deal of research looking for lower rates and have not found any that offer the same amount of coverage and excellent service.

3 years ago

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Theresa Clark Lansing, IL

Excellent service. I’ve been with Geico for the last few years. I’m a woman and not very handy. One Sunday morning when I was about to leave for Church, I realized that I had a flat tire. I called Geico and the guy was at my house within 30 minutes. I’ve had to file claims and have repairs made to my car which was handled flawlessly by Geico. Great people, service and company. I’m with Geico for life.

3 years ago

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A. L. Lee, MA

I know I'm going to sound like a commercial but I can't believe I'm saving as much as I am with Geico. When I switched from my other insurance providers to this one I had three cars. I began saving $1,000 a year. When we bought another car and added that car we actually saved another $200 and it lowered my payments. I never thought adding a car would actually lower the payments but they did. My previous provider wouldn't even look into savings. Win win!

3 years ago

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Rebecca Adams Hope, ME

Geico insurance is always helpful in my insurance needs. They help with adding a driver, adding a car. They even answered all of my questions about whether I was covered with renting a moving box truck and whether I needed to add any add on's. Only one. Because my policy already covered everything. Super friendly too and I can understand everything that is explained to me because they take the time to make sure I do. Thank you Geico.

3 years ago

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Nyla C. Tallahassee, FL

I have had Geico Auto Insurance in my family for years now. My first car and second car were both covered by Geico, and they ensure us good coverage. I remember getting into an auto accident, and Geico's providers were there to ensure me that I was not at fault. I was able to gain benefits with my car insurance since I proved that I was a safe-driver.

3 years ago Edited September 14, 2021

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Katrina Breithaupt Provo, UT

I have had Geico Auto Insurance for over a year now and have been highly pleased with their service. When someone backed into the back of my care I called a representative and they were very helpful in helping me know all of my options and what I should do. I didn't feel that they were biased, I just felt that they wanted me to get the best service I could. I followed their advice and the problem was resolved as simply as was possible. In addition, they were they lowest rate out of all the auto insurance companies that I investigated when I was looking for one.

3 years ago

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Nicole Woody Oklahoma City, OK

I’ve had Geico auto insurance since I got my drivers license 13 years ago. They constantly reward me for being a loyal customer and for a good driving record. I had just recently moved to another state and for my first 6 months I received $100 discount for reasons mentioned above. They also have good customer service. I did have a little hiccup when I moved, trying to get a quote there was a little miscommunication, but they sincerely apologized and made everything right.

3 years ago

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Pasimata West Jordan, UT

We have our car and house insurance through them. When we realized our car insurance was getting higher, we called a different company to get a quote. They gave us a better price, so when we went to cancel with Geico, they gave us an even better quote. They also got us a slightly better deal on our home insurance, so now we’re doing both through them. Customer service was excellent.

4 years ago

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Braylyn Linford Lehi, UT

I am currently a Geico customer I have been very happy with their service I haven’t needed to use them but they’ve been very good to work with me their customer service is fantastic they have done all they can do to support my needs and my wants I feel like they will be a great they’ve helped me financially and gotten me to a point in a cost-effective way I have a young teenage driver it’s a mail and that seems to always put your

4 years ago

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Raúl Galeano Elkridge, MD

I'm secured in the company for almost 10 years, and every time I need them, there they were to solve me every single one of my problems. A few weeks ago, I had a collision very close to my house, overnight, I was deviated by a deer, slightly damaging the capot, the fender, a panel and the door. Not only did they worry about my integrity, but to solve it very quickly. They connected me to a workshop, they gave me a rented vehicle and they fixed it efficiently, I recommend it to each of my contacts.

4 years ago

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Bunney Schmidt Orem, UT

I can not say enough good about Geico. We went with Geico because they were the lowest price but since that point we have had a few different minor accidents. Each one was handled with the best customer service and we were back on the road in just days. Due to their handling of tough situations like a car accident, we will never switch away from them. Also the rates have been reasonable for our teenagers.

5 years ago

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Nick Engelstad Scottsdale, AZ

I was always insured under my parents and just paid them directly so never took the time to research and speak with any insurance companies, after shopping many companies what really made me choose Geico was the customer service I received while signing up. The days I was rushed because of work the agent was very accommodating and on another call while I was asking more detailed questions they were very knowledgeable and thorough while explaining my options and the reasoning on why to choose them.

5 years ago

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Nerissa Pineda Provo, UT

We have had Geico Auto ( as well as renters insurance) for the last couple of years. Their service is fast and customer service is knowledgeable. Our claims have been handled quickly and when mistakes were made, our funds were refunded quickly. Customer service is easy to talk too, questions are answered, and the wait time on the phone is not long at all. We have enjoyed their services.

6 years ago

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wanda Saint George, UT

after having horrible experiences with other auto insurance company i was so pleased to find Geico. excellent and knowledgeable customer agents who not only verbally assured me what i was signing up for, but send me an email showing my coverages. very impressed. i have been with Geico for many years now and i am still a happy customer. no complaints at all. they care about us customers. rates went up but only by a few dollars.

6 years ago

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Calista Huber Mesa, AZ

We switched to Geico from another company and not only are their commercials hilarious, they're really true... we've saved so much money! Geico has the best customer service - they usually answer very quickly, don't keep me on long holds, are very understanding and kind, and usually pretty easy to understand as well! Someone with no insurance hit us recently and all the Geico representatives were so thoughtful, said they were sorry that happened and asked if we were doing okay. I'd highly recommend Geico!

6 years ago

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Chris Alonzo Gilbert, AZ

I was lucky enough to have experienced exceptional customer service when a claim was made against me. The agent was very professional and helped me clear up the mistake. She answered every question I had about this situation and made me feel like a top priority. I would recommend Geico insurance company to anyone looking for insurance the price is very affordable and the customer service is amazing.

6 years ago

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TC B Florissant, CO

I used to be a completely dedicated Geico customer. I had this for 15 years! 15!!! I had my son obtain this insurance as well as my mother, and I always tried to encourage people to use Geico! That changed drastically because the customer service appeared to literally go downhill overnight! I tried hard to stay loyal to Geico but was just over it after the final 2 years of the 15 years. Funny, for a year after I ended my auto insurance with Geico I kept getting letters and emails stating "we miss you" and to come back....wish that dedication and level of customer service had been there in the final 2 year I was a customer!

1 year ago

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KingRobert747 Ashburn, VA

I was a Geico customer for at least a decade. The price points are very competitive. The cradle to grave process was fantastic and the customer service was always above and beyond. Nice!

2 years ago

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Lisa Wyatt Bellevue, WA

My windshield was broken, I contacted Geico about having it replaced. They were friendly, professional and quick to respond to my claim. They’re reasonably priced also. Very happy with them.

2 years ago

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David Stickles West Jordan, UT

They are very convenient and well priced. I use them for car and renters insurance. Have only had to use them for one claim on a cracked windshield and they were quick and easy to work with.

3 years ago

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courtney tennant Salem, VA

GEICO Auto Insurance helped me get the maximum security and benefits for my car for very good prices. They have very kind and helpful customer service that will always take the time to answer all of your questions.

3 years ago

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David C Anderson Ocala, FL

Geico's 30% continued rate increases are terrible, my wife and I adjusted our car insurance coverage lower and lower just to try to offset Geico's 30% rate increase over two billing cycles. No tickets, no accidents, nada. When I called I was told the increases were due to other drivers? (BS) and they had to keep their profit margin, all during a pandemic when no one is driving, I'm calling on Florida to investigate these out of control rate increases, go elsewhere, we found the Hartford less expensive and received a better coverage policy with guaranteed no rate increases for one year whereas Geico raised their's every six months, go elsewhere!

3 years ago

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R LaPierre Orlando, FL

My rate for my car and RV rose over the years to almost 500 dollars. I had 2 claims , both related to hurricane seasons in FL. When I tried reducing the cost, and cut as much as possible including raising the deductibles to max, the cost didn't drop one cent. I later learned the 2 weather related claims did not go under Comprehensive , instead they filed them under collision, because your not supposed to raise rates due to weather issues when claimed under comprehensive. When i switched companies I was told because they filed them a collision they had to put them down in the new policy as accidents which , of course made the new insurance costs higher. Even so, my policy coverage dropped from almost 500 a month to 150 a month for both car and rv.

4 years ago

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Rasa Ghaffarian Baltimore, MD

I was recently in an accident where I got rear-ended, so not at fault. While I had a concussion to deal with, Geico made me handle all the insurance claims with the at-fault party only to find out the driver was not insured. It took 2 weeks for Geico to give me a rental car and assess my damages. After 2 weeks, I found out my car was totaled and Geico was ending my rental car coverage in 4 days, without even informing me of what the next steps are to replace my totaled vehicle. They also raised my premium by $600 a year, even though they explicitly told me they wouldn't because I wasn't at fault for the accident. Also, my adjuster won't respond to any of my calls.

4 years ago

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Ellen Booras New Orleans, LA

I was a Geico customer for over ten years. After getting an accident that was my fault, I was told that I had accident forgiveness. However, when my policy was renewed, they let me know I wouldn't get this discount due to my previous wreck. How does that make any sense? It also took them over a week to get back to my to see if it would apply. Times are strange so I am fine to look over that, but I can't believe how much my premium went up in a scary time for all. When I asked, I was told that my premium rose because of the unforeseeable future in my area. As a resident of New Orleans, I was completely floored by this. My insurance went up to $400/month. I have great credit, and only one wreck. I am extremely disappointed by this, and further, after getting a small refund for being a Geico customer for over ten years, they told me at the end of my call I would be getting billed for the discount since I was no longer renewing. The whole thing is seriously unbelievable and I'm floored after loving Geico for over a decade. They will not be getting business from me anymore.

4 years ago

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Rosemarie Fontana New Port Richey, FL

been with them for two years, after my first 6 month renewal, they lowered my premium by $100 thanking me for choosing them. Now they are giving us a 15% discount for the full policy period due to cov-19

4 years ago