Sunnova: Read 6,314 User Reviews From Real Homeowners

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jon yrok Danbury, CT

Very knowledgeable rep, workers were friendly, neat and efficient.

2 years ago

Reply from Sunnova

Thank you, Jon Yrok! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 22nd, 2023

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Cheryl meck Reading, PA

Made things easy for a new customer. Available to answer questions

2 years ago

Reply from Sunnova

Thank you, Cheryl meck! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 19th, 2023

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Nickolas Tertel Mount Joy, PA

Love everything about this. It’s never been an inconvenience. Saves me money

2 years ago

Reply from Sunnova

Hello Nickolas Tertel, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ~AG

May. 17th, 2023

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David Osborn Lorain, OH

I like that Sunnova is fixing the problems with the system that we have.

2 years ago

Reply from Sunnova

Hello David Osborn, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 15th, 2023

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Yolanda Williams Sumter, SC

They went above and beyond to ensure EVERYTHING was covered.

2 years ago

Reply from Sunnova

Hello Yolanda Williams we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 15th, 2023

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Alisha Masse Rocky Hill, CT

Whole process was very simple and the install went up quick and looks great!

2 years ago

Reply from Sunnova

Hello Alisha Masse, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 15th, 2023

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Chris Ramey Houston, TX

The guys were very nice and professional. Answered questions I posed to them.

2 years ago

Reply from Sunnova

Hello Chris Ramey , we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 15th, 2023

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barry heselden Shallotte, NC

Knowledgeable crew. Explained what they were doing verry well.

2 years ago

Reply from Sunnova

Hello Barry Heseldan, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 15th, 2023

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Sam Washington, PA

Prompt, polite, and informative. They were appropriately attired.

2 years ago

Reply from Sunnova

Thank you for your note, Sam. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! ~AG

May. 11th, 2023

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Edgar Watson Muskegon, MI

They followed up the missed service call in a timely manner.

2 years ago

Reply from Sunnova

Thank you, Edgar Watson! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 11th, 2023

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Ron Berchin Bloomfield, CT

The entire process was conducted in a professional and timely manner

2 years ago

Reply from Sunnova

Hello Ron Berchin, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 8th, 2023

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Judith Eby

Did a good job and respectful crew that installed the panels.

2 years ago

Reply from Sunnova

Hello Judith Eby, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 8th, 2023

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Jean Lubin Beaucejour Bloomfield, CT

It’s been about 3 years and our experience has been marvelously good.

2 years ago

Reply from Sunnova

Hi Jean Lubin Beaucejour! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

May. 3rd, 2023

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Maria

Great team! Recommend to get assistance from Jasmine and Paul 👌

2 years ago

Reply from Sunnova

Hi Maria! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 2nd, 2023

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Steve Horn Niles, MI

Knowledge of system was excellent but the time it took for them to get somebody to look at was way too long

2 years ago

Reply from Sunnova

Hello Steve Horn, we apologize for the inconvenience. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at? *LG*

May. 2nd, 2023

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Zach Trudeau Ambridge, PA

Great company to work with. Highly recommend them to anyone.

2 years ago

Reply from Sunnova

Hi Zach Trudeau! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 1st, 2023

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Hilda Sneads Ferry, NC

Staff was professional and polite. They were knowledgeable in telling me what they were doing.

2 years ago

Reply from Sunnova

Thank you, Hilda! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *IE*

Apr. 25th, 2023

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Robert Osman Grand Rapids, MI

Good crew and knowledgeable . Answered all questions and did a great job

2 years ago

Reply from Sunnova

Thank you, Robert! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *IE*

Apr. 25th, 2023

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Valerie Bumpers Newark, DE

It took longer than promised to install. Now that it has been onstalled. The system isn't working and Sunnova has not been able to resolve it with their 3rd party installer.

2 years ago

Reply from Sunnova

Hello Valerie, we are sorry to hear you have been having issues with your solar system. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at? *LN*

Apr. 24th, 2023

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Maura McCarthy Mobile, AL

They made the process very easy! Great sales and installation reps

2 years ago

Reply from Sunnova

Thank you, Maura! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LN*

Apr. 24th, 2023

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Jose Aviles

Good services and fast answers. No problem with the services

2 years ago

Reply from Sunnova

Hello Jose Aviles! We appreciate your feedback so much. Thank you for being part of the Sunnova Family! *DM*

Apr. 20th, 2023

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Judith Tremble Springfield, MA

Entire process was a pleasure. Looking forward to our savings.

2 years ago

Reply from Sunnova

Hi Judith Tremble! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Apr. 12th, 2023

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Nicholas DeRosa Queens, NY

I had to call several times to get things processed due to my name and email address being misspelled. Plus there was an IT issue that delayed paperwork being resent to me.

2 years ago

Reply from Sunnova

Hi Nicholas DeRosa! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Apr. 10th, 2023

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doris briant Toms River, NJ

Crew was so nice! They did a great job and clean every inch of property up!

2 years ago

Reply from Sunnova

Hi Doris Briant! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Apr. 10th, 2023

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Wan love Seaside Heights, NJ

Trinity solar is the best.Love it and thanks for a great service.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Wan love! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

Apr. 8th, 2023

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Thomas Boser New Berlin, WI

Very happy with the Sunnova solution. Great to work with them and Tron Solar.

2 years ago

Reply from Sunnova

Hi Thomas! We appreciate your feedback. Thank you for being part of the Sunnova Family! IE

Apr. 5th, 2023

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Sharon Ferraro Baltimore, MD

Did a very good job they were in and out with in a few hours.

2 years ago

Reply from Sunnova

Hello Sharon Ferraro, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

Mar. 31st, 2023

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Orlando Guihurt

Excelent service, good installation and very good experience

2 years ago Edited June 8, 2023

Reply from Sunnova

Thank you for sharing your positive feedback, Orlando Guihurt! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

Jun. 9th, 2023

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Megan Mooney Norwich, CT

Very easy process, customer service reps were very professional and helpful.

2 years ago

Reply from Sunnova

Hello Megan, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *JS*

Mar. 30th, 2023

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Richard Matters Plainfield, CT

Very responsive to my question. Able to contact them on a Sunday.

2 years ago

Reply from Sunnova

Hello Richard Matters, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

Mar. 28th, 2023

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Rick Berman Waltham, MA

They were upfront and explained everything that was happening.

2 years ago

Reply from Sunnova

Hi Rick Berman! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Mar. 27th, 2023

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Rober worthington Bonita Springs, FL

Outstanding customer service and communication throughout the process

2 years ago

Reply from Sunnova

Hello Robert Worthington, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

Mar. 27th, 2023

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Ivette Fernandez

Sunnova provides the tranquility we need, service is rapid, and helpful.

2 years ago

Reply from Sunnova

Hello Ivette Fernandez, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Mar. 24th, 2023

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Harold Sanders

I like that they are always cheking the system that is working exelent

2 years ago Edited March 15, 2024

Reply from Sunnova

Thank you for sharing your positive feedback, Harold Sanders! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

Mar. 23rd, 2023

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AngeLuis

Great service and advise help to determine my best way to go,...

2 years ago Edited January 21, 2025

Reply from Sunnova

Hello Angel Luis, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

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Angel M Reyes Garcia

Great company good communication great group of workers and personnel

2 years ago Edited March 20, 2023

Reply from Sunnova

Hello Angel M Reyes Garcia, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP*

Mar. 21st, 2023

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Raymond A. Segui

Best customer service ever. Always resolve issues and question

2 years ago Edited December 7, 2023

Reply from Sunnova

Hello Raymond A. Segui, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP*

Mar. 21st, 2023

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Reene Smith Loomis, CA

We have not had any issues and we have had our system for over 3 years.

2 years ago

Reply from Sunnova

Hi Renee Smith! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Mar. 14th, 2023

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Anke Delhoyo

Excellent service , great equipment , that mean quality of life. Thanks.

2 years ago Edited October 30, 2024

Reply from Sunnova

Hi Anke Delhoyo! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CI*

Mar. 7th, 2023

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Diaz-McKenzie Family Melbourne, FL

All employees are knowledgeable and friendly. Extremely respectful and nice.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Diaz-McKenzie Family
! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *EO*

Mar. 9th, 2023

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Nancy Muniz

Effective and modern system and a necessity in a tropical island

2 years ago Edited June 13, 2024

Reply from Sunnova

Thank you, Nancy Muniz! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *EO*

Mar. 4th, 2023

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QUISQUEYA RODRIGUEZ

Service and personnel were very capable of answering my doubts

2 years ago

Reply from Sunnova

Thank you, QUISQUEYA RODRIGUEZ! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *EO*

Feb. 21st, 2023

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Nelson Torres

Great company and customer experience They care about their customers

2 years ago Edited May 24, 2023

Reply from Sunnova

Thank you for sharing your positive feedback, Nelson Torres! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *EO*

Feb. 17th, 2023

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Manuel Muniz

Service has been great, haven't had any problem with the equipment.

2 years ago

Reply from Sunnova

Thank you, Manuel Muniz! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *EO*

Feb. 17th, 2023

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Ferdinand Tolland, CT

Everything went SMOOTH!! I'm new to this company, but it looks promising.

2 years ago

Reply from Sunnova

Thank you, Ferdinand! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *EO*

Feb. 15th, 2023

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Carolyn McKinley Washington, DC

Everyone has been fantastic. Very easy set up and install. Thank You

2 years ago

Reply from Sunnova

Hello Carolyn McKinley, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *EM*

Feb. 9th, 2023

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Michael Quattro Weehawken, NJ

Seems like a reliable company. The website they have was helpful.

2 years ago

Reply from Sunnova

Thank you for your note, Michael Quattro. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! *DMS*

Feb. 6th, 2023

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Diana Paquette Boston, MA

Very great staff Love the outcome. Professional and polite. Amazing experience.

2 years ago

Reply from Sunnova

Thank you, Diana Paquette! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Feb. 2nd, 2023

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Tim Barton Sacramento, CA

The process was low pressure and easy. Installation took one day.

2 years ago

Reply from Sunnova

Hi Tim Barton! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Feb. 2nd, 2023

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Vlf Springfield, MA

Very professional. Timely responses, took care of everything

2 years ago

Reply from Sunnova

Hi Vlf! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 31st, 2023

Sunnova Reviews