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Sunnova Reviews

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9.7

Overall Score

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Dev McGlaughlin

Technician Tim was very knowledgeable and helpful.

7 months ago

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Reply from Sunnova

Thank you, Dev McGlaughlin, for taking the time to write us a kind review. Glad to hear that Tim delivered great service and answered all of your questions. Enjoy your new solar system.

Mar. 25th, 2024

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Sandra Rivera

Excellent customer service and quick response.

7 months ago

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Reply from Sunnova

Thank you, Sandra Rivera! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 25th, 2024

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Robert L

Hassle free install. Nothing to do except soak up the sun.

7 months ago

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Reply from Sunnova

Robert L, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 25th, 2024

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Michael Zanzano

Professional installation and services!!

7 months ago

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Reply from Sunnova

Michael, thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 26th, 2024

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Denise Dutton

Efficient service. Savings on the electric bill

7 months ago

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Reply from Sunnova

Hi Denise, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Hector Rivera

Outstanding service and ease of resources.

7 months ago

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Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 26th, 2024

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Hector Gabriel Ramos

Good and safe for customers, very important.

7 months ago Edited June 28, 2024

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Reply from Sunnova

Hi Hector Gabriel Ramos, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 26th, 2024

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Marianne Mazza

System works great. Can see savings on website

7 months ago

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Reply from Sunnova

Hello Marianne Mazza, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 26th, 2024

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lisandra mercado

Love the service I would buy again if I had another home

7 months ago Edited June 5, 2024

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Reply from Sunnova

Hola Lisandra! Gracias por la calificación de 5 estrellas con respecto a nuestro servicio. ¡Nos complace tenerlo como parte de nuestra familia Sunnova!

Mar. 26th, 2024

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Kris Pineda

I LOVE SUNNOVA. i want as many solar pannels as possible

7 months ago

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Reply from Sunnova

Hi Kris, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 30th, 2024

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Carmelo T. Madera

Sunnova offered great products and services

7 months ago

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Reply from Sunnova

Hello Carmelo, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Betty Ann Mullins

We have a positive experience with Sunnova

7 months ago Edited June 5, 2024

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Reply from Sunnova

Hi Betty Ann Mullins! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Raymond Pryor

Quality of Materials and function of system.

7 months ago

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Reply from Sunnova

Raymond Pryor, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Nancy Dillon

Knowledge of product and honesty. xxxxxx

7 months ago

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Reply from Sunnova

Nancy Dillon thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Magali Alicea

The attention to the customer is very good.

7 months ago

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Reply from Sunnova

Hello, Magali Alicea. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best in business, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

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Jovet Kercado

Awesome and smooth process they are the best

7 months ago

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Reply from Sunnova

Hi Jovet Kercado, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 22nd, 2024

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Orlando F Morales Guzman

Always take care of my concerns. Great service team.

7 months ago

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Reply from Sunnova

Greetings! Thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 22nd, 2024

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Roma Pyle

Prompt service. We are very pleased. Thanks!

7 months ago

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Reply from Sunnova

Thank you for your 5-star review! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Kathleen LIsan

Efficient electric consumption and usage

7 months ago

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Reply from Sunnova

Hi Kathleen, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Cristian Rosa

Good and efficient service and quality work

7 months ago

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Reply from Sunnova

Cristian Rosa, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Wayne Fernandez

Best experience in customer service and products

7 months ago

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Reply from Sunnova

Wayne Fernandez, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Luis Gabriel Vega Valentin

Like the Quick response and disponibility

7 months ago

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Reply from Sunnova

Luis Gabriel Vega Valentin, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Angel Ostolaza

System works as it should and I have had no problems

7 months ago

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Reply from Sunnova

Angel Ostolaza, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Rev. Tino Cordova

Great customer service. The system is working great!

7 months ago

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Reply from Sunnova

Rev. Tino Cordova, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Josh Myer

Excellent service, follow through, and support.

7 months ago

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Reply from Sunnova

Josh Myer, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Xross Rosario

No generator need it, all my appliance are safe now

7 months ago

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Reply from Sunnova

Xross Rosario, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Freddie Carrasquillo

I love Sunnova!!! Excellent client service

7 months ago

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Reply from Sunnova

Freddie Carrasquillo, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Enn Bee

It has provoded great savings on power consumption!

7 months ago

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Reply from Sunnova

Hi Enn Bee! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Rafael Lacomba

Excelent response and response. Vanessa is the best agent.

7 months ago

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Reply from Sunnova

Hi Rafel Lacomba! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Alberto Santiago

The System and Customer service is outstanding 👍🏾

7 months ago

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Reply from Sunnova

Thank you, Alberto Santiago! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Kelly

Great customer service. Easy website to navigate

7 months ago

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Reply from Sunnova

Thank you, Kelly! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Sean Oh (MK)

excellent installation technician. love battery packs

7 months ago

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Reply from Sunnova

Hello Sean Oh (MK) , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 21st, 2024

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Matt Furzland

Great service and affordable solar lease rates!

7 months ago

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Reply from Sunnova

Thank you, Matt Furzland! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Brian Stahm

Efficient and easy to work with friendly

7 months ago

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Reply from Sunnova

Thank you, Brian Stahm! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Emmanuel López

Great service and very Profesional everything i eould given them a A Plus

1 year ago

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Reply from Sunnova

Hello, Emmanuel López. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Nov. 7th, 2023

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Damaris Perez

They provide excellent service and are always monitoring the system.

1 year ago

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Reply from Sunnova

Hi, Damaris Perez, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Nov. 7th, 2023

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D Maldo Corpus Christi, TX

Fast friendly installation. System seems to be working fine so far

1 year ago

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Reply from Sunnova

Thank you for your message, D Maldo. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Oct. 24th, 2023

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Val McIntosh Auburn, CA

On time. New what he was doing. Friendly and courteous. Patient

1 year ago

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Reply from Sunnova

Greetings, Val Mclntosh, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova

Oct. 18th, 2023

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Marcella Spear Atlanta, GA

Great company. Fast and reliable. Recommend to all my family and friends.

1 year ago

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Reply from Sunnova

Thank you, Marcella! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 16th, 2023

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Chad Moose Wayne, PA

Great job on process and install. Responsiveness was great.

1 year ago

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Reply from Sunnova

Greetings, Chad Moose! A warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Oct. 16th, 2023

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Steven Dominguez

Horrible activation process. Took us 4 months to have service started and lvl of communication and knowledge by reps had me believing this company was a scam

1 year ago

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Reply from Sunnova

Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Your concerns are important to us, and we are committed to resolving them. Thank you for your patience, and we look forward to providing you with the exceptional customer service you deserve.

Oct. 16th, 2023

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Angelo Cialone MI

Everyone is so professional they have always answered the questions I have

1 year ago

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Reply from Sunnova

Thank you, Angelo! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 13th, 2023

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John Martins St. Petersburg, FL

Excellent customer service and QuickTime answer any questions

1 year ago

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Reply from Sunnova

Hello John Martins , Welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar, & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Oct. 12th, 2023

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Ricky Sisneros Torrance, CA

I’m so far satisfied with the solar panels and production I have received

1 year ago

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Reply from Sunnova

Greetings, Ricky Sisneros , and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 12th, 2023

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Blain Chriesman Sanderson, TX

Non-responsive and like a lot of companies. They sell you and forget you even exist. Horrible customer service.

1 year ago Edited December 1, 2023

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Reply from Sunnova

Hello Blain Chriesman, you for your feedback; it's invaluable to us in improving our services. We sincerely apologize for any inconvenience caused. Please contact us at customerservice@sunnova.com. We would love to address your concerns.We appreciate your understanding and patience and are eager to help ensure you have a positive experience with us.

Oct. 12th, 2023

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Charles Prosock

Everyone was very helpful and kind. If we had questions they answered in a timely manner

1 year ago

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Reply from Sunnova

Greetings Charles Prosock! A warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Oct. 12th, 2023

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Amber Morris Abilene, TX

Good and fast service. The cost is more reasonable than I thought.

1 year ago

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Reply from Sunnova

Greetings, Amber Morris, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 12th, 2023

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Maarten Boeykens LA

Good communication. Speedy instal and paperwork that needs signed.

1 year ago

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Reply from Sunnova

Thank you, Maarten! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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norberto laureano

Awesome company, hassle free, great crew team Jason M is great !

1 year ago

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Reply from Sunnova

Thank you, norberto! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 6th, 2023

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Ina Ryan Southbridge, MA

Can't wait to see the savings! The app is great, can see the production!

1 year ago

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Reply from Sunnova

Thank you, Ina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 3rd, 2023