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Sunnova Reviews

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9.6

Overall Score

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Maribel Echevarria Velez

100% responsible, fast work, Excellent Sservice

11 months ago

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Reply from Sunnova

Hi Maribel Echevarria Velez, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jan. 16th, 2024

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Karen Old Lyme, CT

Never had an issue. Worked with us to get 2 extra panels

11 months ago

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Reply from Sunnova

Thank you for reaching out to us, Karen. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Jan. 16th, 2024

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Valerie Kelly

Great work! Kept me updated on each step of the process.

11 months ago

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Reply from Sunnova

Thanks for reaching out to us, Valerie Kelly. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Jan. 2nd, 2024

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Lynda Parets Henderson, NV

Courteous and helpful. Picked up any kind of mess

11 months ago

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Reply from Sunnova

Hello Lynda Parets, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Jan. 2nd, 2024

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Sagar Kumar El Cajon, CA

Worst customer service. No concept of post sale service. Never thought I would purchase solar from such a company.

11 months ago

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Reply from Sunnova

Hello Sagar Kumar, we apologize for any inconvenience. Could you provide your system ID and contact information to customerservice@sunnova.com so we can better assist?

Jan. 2nd, 2024

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robert ohrling Cathedral City, CA

excellent sales and installation very professional

11 months ago

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Reply from Sunnova

Hi robert ohrling, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Jan. 2nd, 2024

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Dominica Christian Tucson, AZ

Very efficient installation of my solar system

11 months ago

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Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Jan. 3rd, 2024

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Carmen Garcia Orlando, FL

High quality, fast and reliable service.

11 months ago Edited December 26, 2023

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Reply from Sunnova

Hi Carmen Garcia, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 26th, 2023

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Suresh Shanmugam Sanger, TX

Excellent customer service. Knowledgeable technicians and smooth installation.

11 months ago

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Reply from Sunnova

Hello Suresh Shanmugam welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jan. 3rd, 2024

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Gregoria Elder Myerstown, PA

Great experience in a timely manner , will recommend!

11 months ago

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Reply from Sunnova

Hi Gregoria, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Jan. 3rd, 2024

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Tito Sabat

Everything has been an upgrade since I have the system.

11 months ago

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Reply from Sunnova

Hello Tito Sabat, thank you for your positive feedback! We're incredibly excited that you've decided to go solar and join us in our mission to Power Energy Independence™. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future. We're honored to have you as a valued member of the Sunnova community!

Jan. 3rd, 2024

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William Matos

I love it because I will always have light.

6 months ago

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Reply from Sunnova

Hello William. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Angel Lopez

reliability, good equipment and people oriented

6 months ago

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Reply from Sunnova

Hello Angel! Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 14th, 2024

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Robert C Reier

Good product for the money. Good service

6 months ago

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Reply from Sunnova

Thank you, Robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 18th, 2024

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Ben-Dahvid Ramirez

They have to offer what others can’t/wont

6 months ago

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Reply from Sunnova

Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 12th, 2024

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Angel Lugo

Quick installation and easy going process

6 months ago

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Reply from Sunnova

Hello Angel. Thank you for your 5-star review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 12th, 2024

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Vettie 90

New installation so I really can't say. So far it's working fine.

6 months ago

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Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 11th, 2024

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Megan Watkins

So easy to work with! Very friendly and quick work.

6 months ago

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Reply from Sunnova

Hello Megan. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 11th, 2024

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Andrewlyn G Bailey

Good communication, would tell others about this company.

6 months ago

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Reply from Sunnova

Hello Andrewlyn! Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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Merani Munoz

I like everithing. Very good service and equipment

6 months ago

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Reply from Sunnova

Hello Merani. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

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Colin Kent

Great company with amazing people working for it

6 months ago

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Reply from Sunnova

Hello Colin. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Chris Trawitz

Good product and great people to work with

6 months ago

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Reply from Sunnova

Hello Chris. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Gloria Colon

Excellent service real good people will recommend

6 months ago

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Reply from Sunnova

Hello Gloria. Thank you for your 5-star review! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 11th, 2024

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Sarah Simmons

Overall, Exceptional Service and Care! Thank you!

6 months ago

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Reply from Sunnova

Hello Sarah. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 18th, 2024

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Loretta Anthony

I like Sunnova. This survey did not work easily

6 months ago

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Reply from Sunnova

Thank you, Loretta! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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SHOMIK CHAUDHURI

Excellent value for money. Excellent service

6 months ago

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Reply from Sunnova

Thank you, SHOMIK! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Ron Gaudet

They do a good job and deliver what is promised

6 months ago

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Reply from Sunnova

Hello Ron, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Jun. 25th, 2024

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Carlos Maldonado (CarlosFace Productions's)

The best of the best! The best companny ever

6 months ago

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Reply from Sunnova

Hi Carlos! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!

Jun. 25th, 2024

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Maribel Rodriguez-Laboy

EXCELLENT EQUIPMENT & SERVICES. I SAVING A LOT.

6 months ago

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Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Henry Portes

Great service and answered all my questions

6 months ago

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Reply from Sunnova

Hello Henry, thank you for taking the time to share your experience. We work hard to make sure you understand every part of our process, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jun. 6th, 2024

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Blanca Morales

Very satisfied with the service and very good experience.

8 months ago

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Reply from Sunnova

Hello, Blanca. Thanks for the positive feedback. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. We're here to support you every step of the way!

Apr. 1st, 2024

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Jesse Marrero

The customer service and surveyors are very good at their jobs.

8 months ago

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Reply from Sunnova

Hello, Jose. We appreciate your review and are happy to hear that you received excellent service and a positive experience.

Mar. 30th, 2024

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Fernando

Your customer service is very informative and very professional.

11 months ago Edited June 5, 2024

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Reply from Sunnova

Thank you for your message Fernando. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jan. 3rd, 2024

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Carol

We got off to slow start but once system was in it is working great

1 year ago Edited March 25, 2024

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Reply from Sunnova

Dear Carol, Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We are pleased to welcome you to the Sunnova family! We worked hard to make the switch to solar seamlessly, and we are very happy to know that your experience reflected what we were looking for. We welcome positive feedback.

Mar. 26th, 2024

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Wanda Gonzaga

Has a complete program that helps us to take care of our home energy.

1 year ago

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Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jan. 3rd, 2024

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Tim Burklow Portland, OR

Very organized and good communication throughout each step of the process.

1 year ago

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Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jan. 3rd, 2024

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Gabriela Arizan

Excellent company , future focused , amazing customer support!

1 year ago Edited June 5, 2024

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Reply from Sunnova

Hello Gabriela Arizan, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Jan. 2nd, 2024

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Donna Franklin Fort Worth, TX

The system I recvd is a very good one now the the kinks are worked out !!

1 year ago

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Reply from Sunnova

Thank you, Donna! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Greg York Villas, NJ

Great company, quick and attentive customer service people. decent to work with

1 year ago

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Reply from Sunnova

Hello, Greg York. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Dec. 26th, 2023

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Madalyn Arevalo Tempe, AZ

I love the communication and how the whole experience was easy and convenient.

1 year ago

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Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Michael Duffy

Great product, service is outstanding. Technicians and reps are knowledgeablae

1 year ago Edited March 21, 2024

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Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Jose Torres

We started saving money on electric bill and it’s well worth it

1 year ago

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Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Good Guy Kill Devil Hills, NC

Providing service after the original solar company went bankrupt!!

1 year ago

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Reply from Sunnova

Thank you, Good! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Evelyn Henderson, NV

How fast installation was and the professionalism of the installers.

1 year ago

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Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 26th, 2023

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Richie Rich Hollywood, FL

I liked the professionalism of the company and its employees

1 year ago

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Reply from Sunnova

Thank you, Richie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Mary Baldwin Park, CA

Generally smooth process. Customer communications very clear & responsive.

1 year ago

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Reply from Sunnova

Thank you, Mary! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Cathy Nevins Cherry Hill, NJ

Great Solar panels, service and maintenance. Sunnova is on top of things.

1 year ago

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Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Warren V Parkin

Easy to deal with people that I have met are very professional & well trained

1 year ago Edited June 5, 2024

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Reply from Sunnova

Thank you, Warren! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Moises Ramirez Orlando, FL

Pretty good company over all. Got me the best deal with good interest.

1 year ago

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Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Leslie Santiago

Excellent work and costumer services, Thanks for your services

1 year ago

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Reply from Sunnova

Thank you, Leslie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023