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Sunnova Reviews

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8.0

Overall Score

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Michael Bosco Plainville, CT

Great communication and follow thru threw the entire project.

2 years ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Michael Bosco! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

Jun. 1st, 2023

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TM kantor Houston, TX

Great customer service. Hope they continue to service our system.

2 years ago

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Reply from Sunnova

Hi TM kantor! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

Jun. 1st, 2023

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Robert Walker Bristol, RI

Quick and professional install and panels are producing as specified

2 years ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Robert Walker! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

Jun. 1st, 2023

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wilnsthon Toribio South Amboy, NJ

I like the way they built it, and the functionality of the system

2 years ago

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Reply from Sunnova

Hello Wilnsthon! We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 31st, 2023

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Carlos Nuñez Darlington, SC

Great service since day one. Got a very good line of credit.

2 years ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Carlos Nuñez . We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^SG

May. 31st, 2023

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Nelson Quizon Baldwin Park, CA

We never had any problem with Sunnova. They are always there for you!

2 years ago

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Reply from Sunnova

Hi Nelson Quizon! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 31st, 2023

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Lily Galarneau Enfield, CT

Quick professional installation, great savings on the electric bill

2 years ago

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Reply from Sunnova

Hi Lily! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 31st, 2023

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Ahmed Kaleel Bakersfield, CA

My handler Hamdi A was very helpful and made sure everything went smoothly.

2 years ago

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Reply from Sunnova

Thank you, Ahmed Kaleel! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 30th, 2023

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Chris C

So far Sunnova has delivered on its promise of affordable solar solutions.

2 years ago

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Reply from Sunnova

Hi Chris C! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 30th, 2023

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刘福磊 Upland, CA

Great equipment, great service personnel, and efficient repair solutions

2 years ago

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Reply from Sunnova

Thank you! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 30th, 2023

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Hector Visbal

Excellent customer service, great financial company for Solar system purchase

2 years ago Edited March 25, 2024

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Reply from Sunnova

Hi Hector Visbal! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 30th, 2023

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Wanda Rodriguez

Excelente service and response. Answer within the adequate time

2 years ago

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Reply from Sunnova

Hi Wanda! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 26th, 2023

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Angel Brenes Orlando, FL

A responsible company. Brings excellent service and equipment.

2 years ago

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Reply from Sunnova

Hi Angel! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 26th, 2023

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John Calder Los Angeles, CA

Service so far. Informative rep. Prompt response. Courteous people.

2 years ago

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Reply from Sunnova

Hi John! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 26th, 2023

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Christine A Del Valle Las Vegas, NV

Bought home and solar panels were already installed, so far, no issues.

2 years ago

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Reply from Sunnova

Hi Christine! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 26th, 2023

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Gary Craig Arvada, CO

Really saved me a lot of money in utility costs and they are easy to deal with

2 years ago

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Reply from Sunnova

Hello Gary , We are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *MG*

May. 25th, 2023

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Jose Morales Pratt

At the moment no problem. Customer service very good and responsive.

2 years ago

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Reply from Sunnova

Thank you, Jose! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *MG*

May. 25th, 2023

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Maribel Perez

Sattisfied with service recieved and responsibility of monthly reporte.

2 years ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Maribel! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *MG*

May. 25th, 2023

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Yazmin Melendez

I dont have any regrets! It was the best decision that I made!

2 years ago Edited January 14, 2025

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Reply from Sunnova

Thank you for sharing your positive feedback, Yazmin Melendez! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

May. 31st, 2023

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Lisa Pushparaj

Best solar panel company out there. Friendly, innovative, and reliable.

2 years ago Edited June 21, 2024

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Reply from Sunnova

Thank you for sharing your positive feedback Lisa, We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *MG*

May. 25th, 2023

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Daniel Trissel Sun Valley, NV

I liked how they handled everything from his to complete install and going live

2 years ago

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Reply from Sunnova

Thank you, Daniel! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *MG*

May. 25th, 2023

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Dennis Thompson Brentwood, CA

I am still waiting for installation to happen. sorry i cannot give a honest overall rating at this time.

2 years ago

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Reply from Sunnova

Hello Dennis, thank you for bringing this to our attention. Can you please send us a to customerservice@sunnova.com with your system ID and a phone number where we can reach you? We'll look into this right away. Thank you. *VD*

May. 25th, 2023

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Bill McDonald

Install was very professional and very happy with how easy the app is

2 years ago

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Reply from Sunnova

Hi Bill! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

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Tamara

Very attentive to the clientes needs! Would highly recommend!

2 years ago

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Reply from Sunnova

Hi Tamara! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

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Martin Curtis Jackson, TN

Very professional and knowledgeable technicians, excellent products

2 years ago

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Reply from Sunnova

Hi Martin! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

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David Long York, PA

Quick install efficient friendly shared info on product and install

2 years ago

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Reply from Sunnova

Hi David! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

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Jose Torres

Great service from initial contract through installation and later service

2 years ago

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Reply from Sunnova

Hi Jose! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

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Nelly Lao

Sunnove is a very competitive company. A company that is very professional

2 years ago

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Reply from Sunnova

Hi Nelly! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

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Tom Murphy Fair Lawn, NJ

Workmanship and professionalism of the installers, and also the sales person

2 years ago

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Reply from Sunnova

Hi Tom! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

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Vernon Hermon

Great service and customer care for new and existing customers

2 years ago

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Reply from Sunnova

Hi Vernon! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

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Raimundo Velez

Outstanding customer service. I strongly recommend. Very proffesional.

2 years ago Edited May 25, 2023

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Reply from Sunnova

Thank you, Raimundo Velez! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Carmen Jusino Ponce

Excelent equipment an service. Equipment information is always available in the application.

2 years ago

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Reply from Sunnova

Thank you, Carmen Jusino Ponce! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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John & Vickie Jenkin Fresno, CA

The survey was the same as Sunnova, easy to understand and work with

2 years ago

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Reply from Sunnova

Hi John and Vickie! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

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ADRIAN GONZALEZ Grover Beach, CA

GREAT COMPANY HAVE NO ISSUES EVERYTHING GOING SMOOTH AND SAVING MONEY

2 years ago

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Reply from Sunnova

Hello Adrian, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *VD*

May. 25th, 2023

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Wayne Miles Salisbury, MD

I liked the productivity of the service and the savings gained each month.

2 years ago

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Reply from Sunnova

Hi Wayne Miles! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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George Holt Denver, CO

Best company to work with, and is going strong while others are closing shop.

2 years ago

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Reply from Sunnova

Hi George Holt! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Mayra Lozada

Very good! They are fast and explain all the details very well.

2 years ago Edited May 26, 2023

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Reply from Sunnova

Thank you, Mayra Lozada ! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 26th, 2023

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Juan Colin Cathedral City, CA

Great service and really patience, Love the energy of the salespeaple

2 years ago

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Reply from Sunnova

Hi Juan Colin! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Joedy J Villegas Mercado LA

Perfect and great very solid company and I hope help me in the future

2 years ago

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Reply from Sunnova

Hi Jorge J Villegas Mercado! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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CIDL Connect Glendora, CA

friendly , knowledgeable people . great customer service team

2 years ago

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Reply from Sunnova

Hello CIDL Connect, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *DG*

May. 25th, 2023

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Dolores Crist San Bernardino, CA

maintains good ongoing communication with customer during entire process

2 years ago

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Reply from Sunnova

Hello Dolores, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DG*

May. 25th, 2023

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carol2244 New York, NY

The workers are very friendly, so far so good . l can not wait to start using it

2 years ago

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Reply from Sunnova

Thank you, Carol2244! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! DG*

May. 25th, 2023

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JEFFREY SNYDER Toms River, NJ

Professional services throughout. Sales and installation first rate.

2 years ago

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Reply from Sunnova

Hello Jeffrey, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *DG*

May. 25th, 2023

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Brad Young Buckeye, AZ

Knowledgable, friendly & courteous. Great quality customer service.

2 years ago

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Reply from Sunnova

Hi Brad Young! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Susan Jennings

Liked the salesman..Came when convient for me..Explained things well.

2 years ago

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Reply from Sunnova

Thank you, Susan Jennings! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Chris Carr Castro Valley, CA

On time, on budget, good communication and easy to work with

2 years ago

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Reply from Sunnova

Hi Chris Carr! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Victor Torres

Excellent customer service and experience with my solar panel system

2 years ago Edited May 24, 2023

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Reply from Sunnova

Hi Victor Torres! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Catherine Torres Colón

The service with sunnova has been of excellence. I really recommend them 100%.

2 years ago Edited June 5, 2024

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Reply from Sunnova

Hello Catherine. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jun. 6th, 2024

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Miriam Cruz

Great service and diligent. Always give attention to all details

2 years ago

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Reply from Sunnova

Hello Miriam Cruz, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

noel padro LA

Is a trustworthy company that provider a great customer service

2 years ago Edited May 24, 2023

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Reply from Sunnova

Hello Noel Padro, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023