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Sunnova Reviews

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9.7

Overall Score

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John Bosco

Extremely professional from sales to installation

10 months ago

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Reply from Sunnova

Hello John Bosco, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 19th, 2023

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Julio Quiroa (Ghost Planet Records) Cranston, RI

Solar panel system was installed and functional earlier than originally quoted!

10 months ago

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Reply from Sunnova

Hi Julio Quiroa (Ghost Planet Records)
congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Dec. 18th, 2023

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Tene & Tony Penny

Highly recommend. The process was smooth.

10 months ago Edited March 21, 2024

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Reply from Sunnova

Hello Tene & Tony Penny, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 18th, 2023

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Jennifer Jimenez Dallas, TX

Excellent prices & service recommend to all

10 months ago

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Reply from Sunnova

Thank you for reaching out to us, Jennifer Jimenez. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 18th, 2023

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Carlos Hernández Miranda

The quaity of the equipment TESLA and fast response.

10 months ago Edited December 18, 2023

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Reply from Sunnova

Hello Carlos Hernández Miranda , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 18th, 2023

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Jason Hill NC

Always resolve any issues I have with my system

10 months ago

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Reply from Sunnova

Jason Hill, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Dec. 15th, 2023

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Jodi Campbell Shamokin, PA

Good company. Always there if needing assistance

10 months ago

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Reply from Sunnova

Hello Jodi Campbell, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 15th, 2023

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Josephine Blas

Generally reliable, but there are times that it is tough to get assistance.

10 months ago Edited June 7, 2024

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Reply from Sunnova

Hello Josephine Blas, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 15th, 2023

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Mario Laureano FL

Service is excellent and very helpfull always

10 months ago

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Reply from Sunnova

Thank you for reaching out to us, Maria Laureano. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 15th, 2023

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Robin Chapman Houston, TX

Everybody I have been talking to has been very helpful.

10 months ago

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Reply from Sunnova

Thanks for reaching out to us, Robin Chapman. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Dec. 15th, 2023

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aurora orrico Berkeley Heights, NJ

Was notified of every step. Good communication

10 months ago

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Reply from Sunnova

Thanks for reaching out to us, aurora orrico. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Dec. 15th, 2023

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Edgar Correa

They are behind of their excellent products

10 months ago Edited September 9, 2024

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Reply from Sunnova

Edgar Correa thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Dec. 15th, 2023

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Steve Miller

Very pleasant sales person and extremely knowledgeable

10 months ago

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Reply from Sunnova

Hi Steve Miller, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 15th, 2023

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Jacqueline Acevedo

Excellent quality and service, I highly recomend Sunnova.

10 months ago

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Reply from Sunnova

Hello Jacqueline Acevedo, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 14th, 2023

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Maria Feliciano

Professional , responsive, great warranty .

10 months ago

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Reply from Sunnova

Thank you for reaching out to us, Maria Feliciano. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 14th, 2023

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Rafael Reyes

They are they Best and they jave a good service client

10 months ago

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Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Dec. 14th, 2023

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marilin llanes Trenton, NJ

The over all process was been easy and no complaints.

10 months ago

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Reply from Sunnova

Thanks for reaching out to us marilin llanes. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Dec. 14th, 2023

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Ralph Bennett Warwick, RI

Easy to work with, liking the results of savings

10 months ago

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Reply from Sunnova

Ralph Bennett, thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Dec. 14th, 2023

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Cynthia Starling Bloomfield, CT

Good sales people and delivering of my solar system

10 months ago

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Reply from Sunnova

Hello Cynthia Starling, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 14th, 2023

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Huy Pham Austin, TX

Good service, good equipment. Extremely great coordination.

10 months ago

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Reply from Sunnova

Thank you, Huy Pham for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Dec. 14th, 2023

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Terry Garcia

Excellent custumer service. Rapid response.

10 months ago Edited March 25, 2024

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Reply from Sunnova

Hi Terry Garcia, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 13th, 2023

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Paula Kehoe

Great company to do business with. I would recommend.

10 months ago Edited December 22, 2023

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Reply from Sunnova

Hello Paula Kehoe, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 13th, 2023

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Adebayo adepoju Hanover, MD

Easy service and communication with the company

10 months ago

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Reply from Sunnova

Hello Adebayo adepoju , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way! , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 13th, 2023

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Amy Green Texarkana, TX

The savings are incredible. I have saved a lot.

10 months ago

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Reply from Sunnova

Hello Amy Green, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 12th, 2023

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John Bixby Boston, MA

Knowledge of your staff and ability to perform

10 months ago

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Reply from Sunnova

Hello, John Bixby. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Dec. 12th, 2023

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Fred Currier

Great company. Great communication. Great service.

10 months ago

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Reply from Sunnova

Hello, Fred Currier. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Dec. 12th, 2023

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Jason Cialone Pittsburgh, PA

I like the setup and they take care of everything for you

10 months ago

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Reply from Sunnova

Greetings, Jason Cialone. We appreciate your review. We are pleased that you received faultless and simple service. We value your assistance in turning more households into energy-efficient powerhouses!

Dec. 12th, 2023

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Karla Noriega

I liked the excellent service of my representative!

10 months ago

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Reply from Sunnova

Hello, Karla Noriega. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Dec. 12th, 2023

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Michael Devoll

Soup to nuts a great group to work with.

10 months ago Edited June 5, 2024

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Reply from Sunnova

Hi Michael! We appreciate your 5 star review. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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atemnkeng ivo Middletown, CT

Good customer service and it easy talking

10 months ago

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Reply from Sunnova

Greetings atemnkeng ivo , a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Dec. 8th, 2023

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BULL RIVERS

Great customer service and professionalism.

10 months ago

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Reply from Sunnova

Bull Rivers , thanks for your review. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses.

Dec. 8th, 2023

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Henry Cody

Great company! Easy to work with! No problems!

10 months ago

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Reply from Sunnova

Thank you Henry Cody, for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community! for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Dec. 8th, 2023

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Misael Rivera

Excellent! I see the impact on my energy bill already.

10 months ago

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Reply from Sunnova

Hello Misael Rivera, thank you for your positive feedback! We're incredibly excited that you've decided to go solar and join us in our mission to Power Energy Independence™. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future. We're honored to have you as a valued member of the Sunnova community!

Dec. 7th, 2023

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John

Overall a great company to do business with

10 months ago Edited June 5, 2024

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Reply from Sunnova

John, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Dec. 7th, 2023

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Lenora McMillian

Fast and prompt service and response time!

11 months ago

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Reply from Sunnova

Greetings Lenora McMilian, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 28th, 2023

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Monique Cook

This company is excellent and professional.

11 months ago

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Reply from Sunnova

Hello Monique Cook, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 27th, 2023

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Ralph Strahler LA

The installation and inspection process could have gone smoother.

11 months ago

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Reply from Sunnova

Hi Ralph Strahler, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues promptly. Please free to email us at customerservice@sunnova.com with your system ID or call us at 1.866.SUNNOVA (866.786.6682).

Nov. 27th, 2023

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Raj Uppal Brookline, MA

Very competent and professional services.

11 months ago

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Reply from Sunnova

Hello Raj Uppal, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 22nd, 2023

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marcus dunlap Tahoe City, CA

I liked when I asked a question, the person I was talking with gave a honest answer

11 months ago

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Reply from Sunnova

Thank you for your message, marcus dunlap. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Nov. 20th, 2023

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Joe Casanova Dallas, TX

Quick install, and repair of home issues

11 months ago

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Reply from Sunnova

Hello Joe Casanova, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 20th, 2023

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Theresa LeBrun Cincinnati, OH

Seamless installation. Got job done in a timely manner.

11 months ago

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Reply from Sunnova

Hi Theresa LeBrun, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Nov. 15th, 2023

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AB

Poor communication. Took forever to get our system turned on. Was promised a cash back reward that has never been seen.

11 months ago

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Reply from Sunnova

Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Your concerns are important to us, and we are committed to resolving them. Thank you for your patience, and we look forward to providing you with the exceptional customer service you deserve. Please contact us at (866) 786-6682 or at customerservice@sunnova.com

Nov. 15th, 2023

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Joe Meehan Lowell, MA

Installers failed inspection. Very rude to my wife when they were here. Delayed my startup over a month because of their mistakes.

11 months ago

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Reply from Sunnova

Hello Joe Meehan. Please send us an email at customerservice@sunnova.com with your system ID or case number so that we can access your account details and provide you with tailored assistance. We appreciate your cooperation and look forward to providing you with the best possible resolution.

Nov. 13th, 2023

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Marie Levy El Dorado Hills, CA

Good communication throughout...courteous crew

11 months ago

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Reply from Sunnova

Hello Marie Levy, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 10th, 2023

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Jay Ritz

So far so good. Ask me after my first full months electric bill!! Jay

3 months ago

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Reply from Sunnova

Hello Jay, thank you for your five-star review, we appreciate your feedback! We hope our services keep exceeding your expectations.

Jul. 12th, 2024

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Rosemary Watson Burritt

Took a while for all the permits, but not Sunna's problem, towns.

3 months ago

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Reply from Sunnova

Thank you, Rosemary! We appreciate your review. We value our customers and appreciate the time you took to share your experience. We hope our services keep exceeding your expectations.

Jul. 12th, 2024

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Szilagyi

Great experience. Great Communication. Very happy with the whole experience

5 months ago

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Reply from Sunnova

Hello Szilagyi, we take great pride in providing you with a comprehensive understanding of our process, and we're pleased our efforts are reflected in your experience. Welcome aboard!

May. 9th, 2024

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Esma Stefanovics

The process was very easy and the installation team was great.

5 months ago

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Reply from Sunnova

Hi Esme, thank you for your message. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

May. 9th, 2024

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Alfredo Leon

Very professional and insightful. From the first step to up and running.

5 months ago

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Reply from Sunnova

Hello Alfredo, our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!

May. 9th, 2024

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Blanca Morales

Very satisfied with the service and very good experience.

7 months ago

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Reply from Sunnova

Hello, Blanca. Thanks for the positive feedback. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. We're here to support you every step of the way!

Apr. 1st, 2024