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Sunnova Reviews

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7.7

Overall Score

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Vernon Hermon

Great service and customer care for new and existing customers

2 years ago

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Reply from Sunnova

Hi Vernon! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

star star star star star

Raimundo Velez

Outstanding customer service. I strongly recommend. Very proffesional.

2 years ago Edited May 25, 2023

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Reply from Sunnova

Thank you, Raimundo Velez! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Carmen Jusino Ponce

Excelent equipment an service. Equipment information is always available in the application.

2 years ago

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Reply from Sunnova

Thank you, Carmen Jusino Ponce! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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John & Vickie Jenkin Fresno, CA

The survey was the same as Sunnova, easy to understand and work with

2 years ago

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Reply from Sunnova

Hi John and Vickie! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

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ADRIAN GONZALEZ Grover Beach, CA

GREAT COMPANY HAVE NO ISSUES EVERYTHING GOING SMOOTH AND SAVING MONEY

2 years ago

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Reply from Sunnova

Hello Adrian, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *VD*

May. 25th, 2023

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Wayne Miles Salisbury, MD

I liked the productivity of the service and the savings gained each month.

2 years ago

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Reply from Sunnova

Hi Wayne Miles! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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George Holt Denver, CO

Best company to work with, and is going strong while others are closing shop.

2 years ago

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Reply from Sunnova

Hi George Holt! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Mayra Lozada

Very good! They are fast and explain all the details very well.

2 years ago Edited May 26, 2023

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Reply from Sunnova

Thank you, Mayra Lozada ! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 26th, 2023

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Juan Colin Cathedral City, CA

Great service and really patience, Love the energy of the salespeaple

2 years ago

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Reply from Sunnova

Hi Juan Colin! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Joedy J Villegas Mercado LA

Perfect and great very solid company and I hope help me in the future

2 years ago

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Reply from Sunnova

Hi Jorge J Villegas Mercado! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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CIDL Connect Glendora, CA

friendly , knowledgeable people . great customer service team

2 years ago

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Reply from Sunnova

Hello CIDL Connect, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *DG*

May. 25th, 2023

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Dolores Crist San Bernardino, CA

maintains good ongoing communication with customer during entire process

2 years ago

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Reply from Sunnova

Hello Dolores, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DG*

May. 25th, 2023

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carol2244 New York, NY

The workers are very friendly, so far so good . l can not wait to start using it

2 years ago

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Reply from Sunnova

Thank you, Carol2244! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! DG*

May. 25th, 2023

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JEFFREY SNYDER Toms River, NJ

Professional services throughout. Sales and installation first rate.

2 years ago

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Reply from Sunnova

Hello Jeffrey, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *DG*

May. 25th, 2023

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Brad Young Buckeye, AZ

Knowledgable, friendly & courteous. Great quality customer service.

2 years ago

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Reply from Sunnova

Hi Brad Young! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Susan Jennings

Liked the salesman..Came when convient for me..Explained things well.

2 years ago

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Reply from Sunnova

Thank you, Susan Jennings! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Chris Carr Castro Valley, CA

On time, on budget, good communication and easy to work with

2 years ago

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Reply from Sunnova

Hi Chris Carr! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Victor Torres

Excellent customer service and experience with my solar panel system

2 years ago Edited May 24, 2023

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Reply from Sunnova

Hi Victor Torres! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Catherine Torres Colón

The service with sunnova has been of excellence. I really recommend them 100%.

2 years ago Edited June 5, 2024

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Reply from Sunnova

Hello Catherine. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jun. 6th, 2024

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Miriam Cruz

Great service and diligent. Always give attention to all details

2 years ago

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Reply from Sunnova

Hello Miriam Cruz, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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noel padro LA

Is a trustworthy company that provider a great customer service

2 years ago Edited May 24, 2023

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Reply from Sunnova

Hello Noel Padro, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Mily Maldonado

I like the product. It took long to be install but it was worth it.

2 years ago

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Reply from Sunnova

Hello Mily Maldonado, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Ricky Laracuente

I like it because it is an excellent product and good qualit

2 years ago Edited May 24, 2023

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Reply from Sunnova

Hello Ricky Laracuente, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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ANTONIO BORRERO JR CA

Excellent and professional service, professional technicians

2 years ago Edited May 24, 2023

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Reply from Sunnova

Hello Antonio Borrero, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Frank Nieves

Satisfied with the system and service. They have been responsible up to date.

2 years ago Edited May 24, 2023

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Reply from Sunnova

Hello Frank Nieves, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

maria vazquez

The best decision I have ever made, it has been a great help. very good service

2 years ago Edited June 12, 2023

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Reply from Sunnova

Hello Maria Vazquez, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Ken P Lebanon, PA

Very satisfied with the service and look forward to saving $$ in the future.

2 years ago

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Reply from Sunnova

Hello Ken P, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Mayra Hernandez

Excellent company excellent service I'm recommend to friend and family

2 years ago Edited September 18, 2023

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Reply from Sunnova

Hello Mayra Hernandez, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 20th, 2023

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Juan Gonzalez

Extremely satisfied with the product and quality of the service

2 years ago

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Reply from Sunnova

Hello Juan Gonzalez, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Lester Rive

Excellent service I recommend to everyone. I feel super satisfied.

2 years ago Edited May 24, 2023

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Reply from Sunnova

Hello Lester Rive, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Fanilda Rodríguez Batista

I like sunnova because i can save money on the electric bill

2 years ago Edited May 24, 2023

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Reply from Sunnova

Hello Fanilda Rodríguez Batista, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Sonia Calo

Good product, but the service is great! Very happy customer!

2 years ago

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Reply from Sunnova

Hello Sonia Calo, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Idabelle Garcia Orlando, FL

Excellent customer service The installation was clean and neat

2 years ago Edited May 24, 2023

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Reply from Sunnova

Hello Idabelle Garcia, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

star star star star star

Arquímedes Cedeño

Excellent service provided so far. Quick, neat and clean installation

2 years ago Edited May 25, 2023

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Reply from Sunnova

Arquímedes Cedeño, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! Please provide us with your system ID or case number to better assist you with the status of your service appointment. *PL*

May. 25th, 2023

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star star star star star

Delia E. Valle de Maccarelli

Love it. I don't need to be worry when the electric service fails.

2 years ago Edited September 18, 2023

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Reply from Sunnova

Delia E. Valle de Maccarelli, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! Please provide us with your system ID or case number to better assist you with the status of your service appointment. *PL*

May. 25th, 2023

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star star star star star

Arthur Read Cranston, RI

Polite, knlwledgeable, expert at what they do, fairly priced

2 years ago

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Reply from Sunnova

Arthur Read, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! Please provide us with your system ID or case number to better assist you with the status of your service appointment. *PL*

May. 25th, 2023

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Walde Orti

System very effectively cut the high cost of electricity bills

2 years ago

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Reply from Sunnova

Walde Orti, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! Please provide us with your system ID or case number to better assist you with the status of your service appointment. *PL*

May. 25th, 2023

star star star star star

Luz Nieves Catala

Sunnova I love them I recommend them for their quality and service.

2 years ago Edited May 24, 2023

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Reply from Sunnova

Luz Nieves Catala, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! Please provide us with your system ID or case number to better assist you with the status of your service appointment. *PL*

May. 25th, 2023

star star star star star

Felix Padilla

Very please with sunova, the service and the service received.

2 years ago Edited May 24, 2023

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Reply from Sunnova

Felix Padilla, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *PL*

May. 25th, 2023

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star star star star star

Daniel G

I love the communication with Sunnova! Didn't have that with Code Green

2 years ago Edited March 25, 2024

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Reply from Sunnova

Dear Daniel G, we are happy to hear our customer service has been nothing but satisfactory! We appreciate your feedback.

Mar. 26th, 2024

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star star star star star

Joaquim Mourato Costa Miami, FL

Good service. I am very please with. Sure, I will recomended!

2 years ago

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Reply from Sunnova

Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback.

May. 25th, 2023

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star star star star star

Teodoro Rovira

Customer service and warranty should be emulated by other companies...

2 years ago Edited March 21, 2024

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Reply from Sunnova

Hello Teodoro Rovira, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.

Mar. 21st, 2024

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star star star star star

Jose Toribio

they met their expectations. easy to understand and in my language Spanish.

2 years ago

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Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!*AM*

May. 25th, 2023

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Aracelis Diaz

They are very responsable. Helping the client in any situation and answer

2 years ago Edited May 24, 2023

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Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 25th, 2023

star star star star star

Miguel Nieves

I like how this system works, l AM very satisfied with it .

2 years ago Edited May 24, 2023

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Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 25th, 2023

star star star star star

Quetcy Mariel Soto Maisonet

You have given me peace with your fast, professional and organized service.

2 years ago Edited May 24, 2023

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Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 25th, 2023

star star star star star

Luis Ayala Orlando, FL

5 star customer service and super happy with all the equipment installed

2 years ago

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Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 25th, 2023

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star star star star star

Esther- Diet Carrillo

A complete investment well worth the money. I have been saving so much money

2 years ago Edited May 15, 2024

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Reply from Sunnova

Hi Esther! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Thad Carrasquillo New Orleans, LA

Monthly Quote credit is always the same, but the solar power is always diferent

2 years ago Edited May 24, 2023

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Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 26th, 2023

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star star star star star

Carlos Cosme

Excellent service and excellent customer service plus extraordinary products.

2 years ago

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Reply from Sunnova

Hi Carlos Cosme! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 26th, 2023