Sunnova: Read 6,066 User Reviews From Real Homeowners

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Linda Riggan Texarkana, TX

I will tell everybody I know about how professional this company was

1 year ago

Reply from Sunnova

Thank you, Linda! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Francisco Rivera

Excellent staff, problems solved in a short time very quickly.

1 year ago

Reply from Sunnova

Thank you, Francisco! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Karen Smith Quincy, MA

Great installation Good energy output Great communication to customers

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Maria Diaz

Best customer service in the world. They are available to help

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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alberto rodriguez New York, NY

Savings all the way from day one that the system was installed.

1 year ago

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Dec. 26th, 2023

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Holly Tillson Columbia, MD

Easy to work with. Clear in their contracting. Great customer service

1 year ago

Reply from Sunnova

Thank you, Holly! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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manisha shah Orlando, FL

Overall is good company to deal with. Customer service was good

1 year ago

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Dec. 27th, 2023

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Jessica Lilly Dallas, TX

Fantastic from beginning to end!! Thank you for your hardwork.

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 27th, 2023

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martin loughney Port Saint Lucie, FL

From the salesman Jarrod To the installers . We are very professional

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 27th, 2023

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Michael Varlaro Chalfont, PA

Quality, affordable, professional, open line of communication.

1 year ago

Reply from Sunnova

Hello Michael Varlaro, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 21st, 2023

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Mary Freeman

Like them because they always let you know what was going on for each step

1 year ago

Reply from Sunnova

Mary Freeman, thanks for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses.

Dec. 21st, 2023

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Angela Lopez

A great and experienced company. I have the system in my two homes.

1 year ago

Reply from Sunnova

Hi Angela Lopez. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Rest assured that our team is actively looking into your account and the concerns you've raised. We understand the importance of addressing your issues promptly, and one of our dedicated agents will be in touch with you shortly to discuss and help resolve the matter. We would like to apologize for any inconvenience you may have faced. Thank you for your understanding and patience.

Dec. 21st, 2023

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Will Campbell Moreno Valley, CA

Activated fast! Thanks Sunoco for helping me get my solar activated quick

1 year ago

Reply from Sunnova

Hello Will Campbell, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 20th, 2023

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dawann washington Waldorf, MD

Panels were installed November 2,2023. Panels have not worked. Appointments were made for December 18, 2023 and no one showed up neither did they call

1 year ago

Reply from Sunnova

Hi dawann washington, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Rest assured that our team is actively looking into your account and the concerns you've raised. We understand the importance of addressing your issues promptly, and one of our dedicated agents will be in touch with you shortly to discuss and help resolve the matter. We would like to apologize for any inconvenience you may have faced. Thank you for your understanding and patience.

Dec. 19th, 2023

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Lois Seiler Tampa, FL

Everyone was very nice & informative. Problem getting system to work correctly. All good now.

1 year ago

Reply from Sunnova

Hello Lois Seiler, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 19th, 2023

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Joanne Jones Marion, IN

They were courteous, knowledgeable, able to correct my problem

1 year ago

Reply from Sunnova

Hello Joanne Jones, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 18th, 2023

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Arjune Rambarran

Great company to have solar with. The have a huge installation team.

1 year ago Edited March 25, 2024

Reply from Sunnova

Thank you for reaching out to us, Arjune Rambarram. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 18th, 2023

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Gary English

Very professional, quick, clean, well organized. Would highly recommend.

1 year ago

Reply from Sunnova

Hi Gary Englsih, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Dec. 15th, 2023

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Carlos Aldrey

Excelent products. They funcion as advertised and excelent service

1 year ago Edited April 29, 2024

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Dec. 15th, 2023

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Gary Williams Belleville, IL

Got right to business, very safe practices. Completely professional.

1 year ago

Reply from Sunnova

Thanks for your positive feedback, Gary Williams! We're incredibly excited that you've decided to go solar & join us in our mission to Power Energy Independence™. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future.

Dec. 15th, 2023

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Elizabeth Durán Colón

The Sunnova is good company and the customer service is excellent

1 year ago Edited December 15, 2023

Reply from Sunnova

Hi Elizabeth Duran Colon, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 15th, 2023

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Helena Martin

I had no problems at all. From time of sighing to installation

1 year ago

Reply from Sunnova

Hello Helena Martin, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 15th, 2023

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Suyame Tonz St Louis, MO

Fast, great service. The tech was knowledgeable and gave excellent service.

1 year ago

Reply from Sunnova

Hello Suyame Tonz, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 15th, 2023

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anita waznia

I haven't problems with Sunnova. Everything has been working as it should.

1 year ago Edited April 8, 2024

Reply from Sunnova

anita waznia, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Dec. 14th, 2023

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Bill Mullen Stoughton, MA

Professional and responsive company. Friendly customer service.

1 year ago

Reply from Sunnova

Hello, Bill Mullen. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Dec. 12th, 2023

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Donny Brooks Memphis, TN

This company has done everything they said they would do and in a timely manner

1 year ago

Reply from Sunnova

Thank you for reaching out to us, Donny Brooks. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 9th, 2023

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Francisco Aviles Rivera

very good company, warranty service is excellent and on time.

1 year ago

Reply from Sunnova

Thank you for your message, Francisco Aviles Rivera. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Dec. 9th, 2023

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Denise Smith

My solar is great! I always know how much my energy bill will be.

1 year ago Edited June 5, 2024

Reply from Sunnova

Hi Denise Smith, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 9th, 2023

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Andy Czyzewski Doylestown, PA

As I said. Never had any problems in the 5 years I have been a customer

1 year ago

Reply from Sunnova

Hello Andy Czyzewski , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 8th, 2023

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David Gough Schertz, TX

system was installed while I was out of town, I ws surprised when I got home

1 year ago

Reply from Sunnova

David Gough, thank you for your review. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Dec. 8th, 2023

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Ed Quigley Ocean City, NJ

WORK WAS DONE IN A TIMELY MANNER AND ALL OF THE WORKERS SUPER NICE.

1 year ago

Reply from Sunnova

Hello Ed Quigley, for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Dec. 8th, 2023

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Marie Barron

Excellent service, fast response to even minor issues, great savings!

1 year ago

Reply from Sunnova

Hello Marie Barron, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 8th, 2023

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James Coplan Los Angeles, CA

All of the employees were very friendly and helpful to work with.

1 year ago

Reply from Sunnova

James Coplan, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Dec. 8th, 2023

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Lily

Everything went great and was done in a timely manner

1 year ago

Reply from Sunnova

Hello Lily, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 30th, 2023

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vale aldamuy Orlando, FL

Great install good experience honest. Kudos to the windmar team

1 year ago

Reply from Sunnova

Hello vale aldamuy, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 29th, 2023

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Gwen Stukes

polite took time to explain what they where doing and nice clean up..

1 year ago

Reply from Sunnova

Hello Gwen Stukes, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 29th, 2023

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Travis B Philadelphia, PA

Great customer service. Kept me up to date throughout the whole process

1 year ago

Reply from Sunnova

Hello Travis B, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 20th, 2023

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Mary McKenzie Phoenix, AZ

Very pleased with the consultant and installers and office staff!

1 year ago

Reply from Sunnova

Greetings Mary McKenzie , a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 13th, 2023

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Robert La Salle Englewood, FL

Very professional, excellent installation and the crew was top notch.

1 year ago

Reply from Sunnova

Hello Robert La Salle, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 13th, 2023

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Daniel Delgado Montebello, CA

The overall process was relatively straightforward all questions were answered in a timely manner

1 year ago

Reply from Sunnova

Hello Daniel Delgado, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 9th, 2023

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Michael Bruce Boston, MA

I like the meeting of the representative (Law)and how talk about the system and the working.

1 year ago

Reply from Sunnova

Greetings Michael Bruce, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 9th, 2023

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Emmanuel López

Great service and very Profesional everything i eould given them a A Plus

1 year ago

Reply from Sunnova

Hello, Emmanuel López. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Nov. 7th, 2023

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Damaris Perez

They provide excellent service and are always monitoring the system.

1 year ago

Reply from Sunnova

Hi, Damaris Perez, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Nov. 7th, 2023

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D Maldo Corpus Christi, TX

Fast friendly installation. System seems to be working fine so far

1 year ago

Reply from Sunnova

Thank you for your message, D Maldo. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Oct. 24th, 2023

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Curt Carlozzi

Satisfied with my savings so far. Have not had any problems so far too.

1 year ago Edited December 1, 2024

Reply from Sunnova

Hi Curt Carlozzi, We genuinely appreciate your feedback, as it helps us identify areas where we can improve.We're thrilled to have you on board and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback.

Oct. 20th, 2023

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Val McIntosh Auburn, CA

On time. New what he was doing. Friendly and courteous. Patient

1 year ago

Reply from Sunnova

Greetings, Val Mclntosh, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova

Oct. 18th, 2023

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Marcella Spear Atlanta, GA

Great company. Fast and reliable. Recommend to all my family and friends.

1 year ago

Reply from Sunnova

Thank you, Marcella! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 16th, 2023

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Chad Moose Wayne, PA

Great job on process and install. Responsiveness was great.

1 year ago

Reply from Sunnova

Greetings, Chad Moose! A warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Oct. 16th, 2023

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Steven Dominguez

Horrible activation process. Took us 4 months to have service started and lvl of communication and knowledge by reps had me believing this company was a scam

1 year ago

Reply from Sunnova

Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Your concerns are important to us, and we are committed to resolving them. Thank you for your patience, and we look forward to providing you with the exceptional customer service you deserve.

Oct. 16th, 2023

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Angelo Cialone MI

Everyone is so professional they have always answered the questions I have

1 year ago

Reply from Sunnova

Thank you, Angelo! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 13th, 2023

Sunnova Reviews