Sunnova: Read 6,314 User Reviews From Real Homeowners

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Shelly Lee Whiting, NJ

Sunnova holds to their sales through operation of my solar unit!

2 years ago Edited September 26, 2023

Reply from Sunnova

Thank you, Shelly Lee! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Aug. 8th, 2023

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Bill Hands Middletown, NJ

My first contact with Sunnova and am very satisfied with them so far.

2 years ago

Reply from Sunnova

Thank you for your message, Bill Hands. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 3rd, 2023

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Cyndie Griffin Glen Ellyn, IL

Great communication. I was kept updated throughout the process.

2 years ago

Reply from Sunnova

Hello Cyndie Griffin, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.

Aug. 2nd, 2023

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Annie Kaufman

Efficient, great customer service and happy to have solar finally!

2 years ago

Reply from Sunnova

Annie Kaufman, thanks for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses.

Jul. 31st, 2023

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Richard Herbst

Seamless install. Our crew was prompt, courteous and professional.

2 years ago

Reply from Sunnova

Thank you for your message, Richard Herbst. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jul. 31st, 2023

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sharon cid

Constant communication always answered our questions on a timely matter

2 years ago

Reply from Sunnova

Sharon Cid, thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Jul. 28th, 2023

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Robert Kammerdiener Tamaqua, PA

We are happy sales and so far everything about the experience

2 years ago

Reply from Sunnova

Robert Kammerdiener, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Jul. 27th, 2023

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Shonta Moore

Awesome work. Great team to work. My pm Shonte did an incredible job.

2 years ago

Reply from Sunnova

Thanks for your positive feedback, Shonta Moore! We're incredibly excited that you've decided to go solar & join us in our mission to Power Energy Independence™. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment.

Jul. 27th, 2023

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Megan Markoski Centerville, MA

They did a wonderful job! The crew was quick and respectful.

2 years ago

Reply from Sunnova

Hi Megan Markoski, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Jul. 27th, 2023

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Steve Farnish Edinburg, VA

Process went well. Our Sales-man Bryan was very responsive.

2 years ago

Reply from Sunnova

Hi Steve Farnish, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth process as mentioned & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jul. 27th, 2023

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Dshon Bell St Louis, MO

So far the communication has been good. Installation went smooth.

2 years ago

Reply from Sunnova

Thank you for reaching out to us, Dshon Bell. We appreciate the honest feedback and hope to continue the excellent service to assist you as necessary! Please feel free to contact us at 866.786.6682 or via email at customerservice@sunnova.com should you have any further inquiries or concerns.

Jul. 26th, 2023

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Will Collins Murphy, NC

They covered my issues quick and followed up on an error code .

2 years ago

Reply from Sunnova

Hello Will Collins, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jul. 21st, 2023

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David Brister Fort Lauderdale, FL

Energy from solar panels is fantastic. App is easy to use to track the system

2 years ago Edited December 22, 2023

Reply from Sunnova

Hello, David Brister. Welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar, and we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Jul. 18th, 2023

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Brendan Taylor Henderson, NV

My bill is supposed to be $128/mo. But I'm being charged $193 for June. Wonder how else they'll screw me. Installation went well, so there's that.

2 years ago

Reply from Sunnova

Hello Brendan Taylor, We apologize for the inconvenience. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you? We'll then provide personalized assistance to resolve your concerns. Thanks for your cooperation.

Jul. 18th, 2023

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orlando lopez

Is all OK services guarantee n support is all fine to.me thank you

2 years ago Edited January 1, 2024

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Jan. 3rd, 2024

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Teresa Robinson Bradenton, FL

Very knowledgeable and friendly staff that keeps me informed

2 years ago Edited July 17, 2023

Reply from Sunnova

Hello Teresa Robinson, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *MJ*

Jul. 12th, 2023

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Nazariy Shon

Great price, good timing. Great value. And of course Great installers.

2 years ago

Reply from Sunnova

Thank you, Nazariy Shon! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jul. 11th, 2023

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Ireen. Jones State College, PA

Very nice, Worked quickly. Very professional. Glad for you assistance.

2 years ago

Reply from Sunnova

Thank you, Ireen Jones! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jul. 10th, 2023

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Kim phuong Lake Placid, NY

Very good so far The customer service are very good and Professional.

2 years ago

Reply from Sunnova

Thank you, Kim Phuong! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jul. 7th, 2023

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Steve Smoke Monroe, OH

Very nice and good at what they do. Explained everything to us.

2 years ago

Reply from Sunnova

Thank you for your message, Steve Smoke. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jul. 7th, 2023

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tom jump West Newton, MA

Not pushy. Not scummy like other companies. Awesome customer service.

2 years ago

Reply from Sunnova

Thank you for your message, tom jump. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jul. 3rd, 2023

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Nic Sturgill

Didn’t show up at scheduled time and cost us an half day of work/pay and then has shown up twice since then at random times that we did not schedule.

2 years ago

Reply from Sunnova

Hello Nic Sturgill, Thank you for bringing this to our attention. Can you please send us an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you? We'll look into this right away.

Jul. 3rd, 2023

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Shauna Sims

Upfront pricing. Install team was awesome. Whole process seamless.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Shauna! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jun. 30th, 2023

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Paul Sweinhart Lebanon, PA

I was kept in the loop and updated every step of the entire process.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Paul Sweinhart! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jun. 30th, 2023

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Carrie Bracco Wolcott, CT

Professional staff and easy to understand process from start to finish

2 years ago

Reply from Sunnova

Thank you for your message, Carrie Bracco. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jun. 27th, 2023

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HTouger Quincy, MA

Availability and responsive of the staff. Everything went as promised.

2 years ago

Reply from Sunnova

Thank you, HTouger!
We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jun. 27th, 2023

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Cathy Kay Bent Mountain, VA

They knew what they were doing and got our solar up and running!

2 years ago

Reply from Sunnova

Hi Cathy! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!

Jun. 22nd, 2023

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Paul DeHart Lynchburg, VA

The guys did fix my system I think, they came by unannounced while I was at work with nobody home but my 15 year old kid.

2 years ago

Reply from Sunnova

Hello Paul DeHart, we apologize for the inconvenience. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at?

Jun. 21st, 2023

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David Wilhelm Pittsburgh, PA

Communication with me every step of the way through the process and afetr

2 years ago

Reply from Sunnova

Thank you, David! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jun. 19th, 2023

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David “Sully” Sullivan Boston, MA

Couldn’t be happier to not have to deal with RI energy and their rate hikes!!

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, David "Sully" Sullivan! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jun. 19th, 2023

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Maria Esteves Wimauma, FL

Very friendly and helpful staff keep me informed of every step of installation

2 years ago

Reply from Sunnova

Thank you, Maria! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jun. 19th, 2023

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Samuel Russell

Sunnova answered all questions in an accurate and professional manner.

2 years ago

Reply from Sunnova

Thank you, Samuel Russell! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jun. 19th, 2023

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Jeffrey McGuire New Britain, CT

2 years ago

Reply from Sunnova

Thank you, Jeffrey McGuire! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *CP

Jun. 12th, 2023

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Mark LaPrade

Great experience from beginning to end and very happy to be saving money

2 years ago Edited June 5, 2024

Reply from Sunnova

Thank you for your message, Mark. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses *Dafne G.

Jun. 16th, 2023

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Patrick Settles Menifee, CA

Sunnova was straight forward, honest, and easy to work with

2 years ago

Reply from Sunnova

Hi Patrick Settles! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Scott Munroe West Friendship, MD

Great plan and very good service. Quickly addresses issues that come up.

2 years ago Edited September 26, 2023

Reply from Sunnova

Hello Scott Munroe, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 13th, 2023

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Michelle Allmon

Very fast, friendly and perfessional. Definitely recommend this company

2 years ago

Reply from Sunnova

Hello Michelle, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 13th, 2023

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Pedro Espina

Sunova's service was excellent, we recommend it without any claim.

2 years ago Edited September 15, 2023

Reply from Sunnova

Hello, Pedro Espina. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 20th, 2023

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Richard Dikeman

Explanation of product function and the savings it generates was accurate.

2 years ago

Reply from Sunnova

Hello Richard, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 13th, 2023

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Roy Reber Mount Joy, PA

I have had no problems so far with my unit. Big reduction on my power bill.

2 years ago

Reply from Sunnova

Hi Roy Reber! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Nick H. Valencia, CA

Professional, expeditious, courteous! Excellent company to do business with

2 years ago

Reply from Sunnova

Hi Nick! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 13th, 2023

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Vishnu Das Farmingdale, NY

Great service... I was very satisfied throughout the entire process...

2 years ago Edited June 12, 2023

Reply from Sunnova

Hi Vishnu! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 13th, 2023

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ivan homs

Great business experience, trustful and dedicated to their customers.

2 years ago

Reply from Sunnova

Hi Ivan Homs! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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James Tomlinson Glassboro, NJ

Affordable, reliable and efficient and very clean installation.

2 years ago

Reply from Sunnova

Thank you, James! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Larry Oliver Attleboro, MA

Great service. Will contact you on any upgrades our problems that they find

2 years ago

Reply from Sunnova

Hi Larry, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Rose Boston, MA

The process went along very smoothly I’m very happy with the outcome.

2 years ago

Reply from Sunnova

Hi Rose! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Alex Rosa Braintree, MA

I liked because give me to me all attention and show me how system worked good for sabe money

2 years ago

Reply from Sunnova

Thank you, Alex Rosa! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!*AM*

Jun. 12th, 2023

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Paula Harris Wappingers Falls, NY

overall working with the company and the representative was an easy process

2 years ago

Reply from Sunnova

Hi Paula Harris! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Eric Rios Bayville, NJ

Easy & reliable experience. I look forward to the ongoing service.

2 years ago

Reply from Sunnova

Hi Eric Rios! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Perry

I love them never an issue, and stood by there word and product.

2 years ago

Reply from Sunnova

Hi Perry! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

Sunnova Reviews