Sunnova: Read 6,314 User Reviews From Real Homeowners

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Suyame Tonz St Louis, MO

Fast, great service. The tech was knowledgeable and gave excellent service.

2 years ago

Reply from Sunnova

Hello Suyame Tonz, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 15th, 2023

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anita waznia

I haven't problems with Sunnova. Everything has been working as it should.

2 years ago Edited April 8, 2024

Reply from Sunnova

anita waznia, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Dec. 14th, 2023

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Iven Benavidez

Awesome service they were professional and fixed the issues.

2 years ago Edited January 27, 2025

Reply from Sunnova

Hi Iven! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jan. 27th, 2025

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Bill Mullen Stoughton, MA

Professional and responsive company. Friendly customer service.

2 years ago

Reply from Sunnova

Hello, Bill Mullen. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Dec. 12th, 2023

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Donny Brooks Memphis, TN

This company has done everything they said they would do and in a timely manner

2 years ago

Reply from Sunnova

Thank you for reaching out to us, Donny Brooks. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 9th, 2023

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Francisco Aviles Rivera

very good company, warranty service is excellent and on time.

2 years ago

Reply from Sunnova

Thank you for your message, Francisco Aviles Rivera. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Dec. 9th, 2023

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Denise Smith

My solar is great! I always know how much my energy bill will be.

2 years ago Edited June 5, 2024

Reply from Sunnova

Hi Denise Smith, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 9th, 2023

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Andy Czyzewski Doylestown, PA

As I said. Never had any problems in the 5 years I have been a customer

2 years ago

Reply from Sunnova

Hello Andy Czyzewski , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 8th, 2023

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David Gough Schertz, TX

system was installed while I was out of town, I ws surprised when I got home

2 years ago

Reply from Sunnova

David Gough, thank you for your review. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Dec. 8th, 2023

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Ed Quigley Ocean City, NJ

WORK WAS DONE IN A TIMELY MANNER AND ALL OF THE WORKERS SUPER NICE.

2 years ago

Reply from Sunnova

Hello Ed Quigley, for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Dec. 8th, 2023

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Marie Barron

Excellent service, fast response to even minor issues, great savings!

2 years ago

Reply from Sunnova

Hello Marie Barron, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 8th, 2023

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James Coplan Los Angeles, CA

All of the employees were very friendly and helpful to work with.

2 years ago

Reply from Sunnova

James Coplan, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Dec. 8th, 2023

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Lily

Everything went great and was done in a timely manner

2 years ago

Reply from Sunnova

Hello Lily, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 30th, 2023

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vale aldamuy Orlando, FL

Great install good experience honest. Kudos to the windmar team

2 years ago

Reply from Sunnova

Hello vale aldamuy, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 29th, 2023

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Gwen Stukes

polite took time to explain what they where doing and nice clean up..

2 years ago

Reply from Sunnova

Hello Gwen Stukes, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 29th, 2023

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Travis B Philadelphia, PA

Great customer service. Kept me up to date throughout the whole process

2 years ago

Reply from Sunnova

Hello Travis B, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 20th, 2023

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Mary McKenzie Phoenix, AZ

Very pleased with the consultant and installers and office staff!

2 years ago

Reply from Sunnova

Greetings Mary McKenzie , a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 13th, 2023

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Robert La Salle Englewood, FL

Very professional, excellent installation and the crew was top notch.

2 years ago

Reply from Sunnova

Hello Robert La Salle, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 13th, 2023

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Daniel Delgado Montebello, CA

The overall process was relatively straightforward all questions were answered in a timely manner

2 years ago

Reply from Sunnova

Hello Daniel Delgado, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 9th, 2023

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Michael Bruce Boston, MA

I like the meeting of the representative (Law)and how talk about the system and the working.

2 years ago

Reply from Sunnova

Greetings Michael Bruce, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 9th, 2023

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Emmanuel López

Great service and very Profesional everything i eould given them a A Plus

2 years ago

Reply from Sunnova

Hello, Emmanuel López. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Nov. 7th, 2023

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Damaris Perez

They provide excellent service and are always monitoring the system.

2 years ago

Reply from Sunnova

Hi, Damaris Perez, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Nov. 7th, 2023

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D Maldo Corpus Christi, TX

Fast friendly installation. System seems to be working fine so far

2 years ago

Reply from Sunnova

Thank you for your message, D Maldo. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Oct. 24th, 2023

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Curt Carlozzi

Satisfied with my savings so far. Have not had any problems so far too.

2 years ago Edited December 1, 2024

Reply from Sunnova

Hi Curt Carlozzi, We genuinely appreciate your feedback, as it helps us identify areas where we can improve.We're thrilled to have you on board and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback.

Oct. 20th, 2023

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Val McIntosh Auburn, CA

On time. New what he was doing. Friendly and courteous. Patient

2 years ago

Reply from Sunnova

Greetings, Val Mclntosh, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova

Oct. 18th, 2023

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Marcella Spear Atlanta, GA

Great company. Fast and reliable. Recommend to all my family and friends.

2 years ago

Reply from Sunnova

Thank you, Marcella! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 16th, 2023

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Chad Moose Wayne, PA

Great job on process and install. Responsiveness was great.

2 years ago

Reply from Sunnova

Greetings, Chad Moose! A warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Oct. 16th, 2023

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Steven Dominguez

Horrible activation process. Took us 4 months to have service started and lvl of communication and knowledge by reps had me believing this company was a scam

2 years ago

Reply from Sunnova

Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Your concerns are important to us, and we are committed to resolving them. Thank you for your patience, and we look forward to providing you with the exceptional customer service you deserve.

Oct. 16th, 2023

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Angelo Cialone MI

Everyone is so professional they have always answered the questions I have

2 years ago

Reply from Sunnova

Thank you, Angelo! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 13th, 2023

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John Martins St. Petersburg, FL

Excellent customer service and QuickTime answer any questions

2 years ago

Reply from Sunnova

Hello John Martins , Welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar, & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Oct. 12th, 2023

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Ricky Sisneros Torrance, CA

I’m so far satisfied with the solar panels and production I have received

2 years ago

Reply from Sunnova

Greetings, Ricky Sisneros , and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 12th, 2023

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Blain Chriesman Sanderson, TX

Non-responsive and like a lot of companies. They sell you and forget you even exist. Horrible customer service.

2 years ago Edited December 1, 2023

Reply from Sunnova

Hello Blain Chriesman, you for your feedback; it's invaluable to us in improving our services. We sincerely apologize for any inconvenience caused. Please contact us at customerservice@sunnova.com. We would love to address your concerns.We appreciate your understanding and patience and are eager to help ensure you have a positive experience with us.

Oct. 12th, 2023

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Charles Prosock

Everyone was very helpful and kind. If we had questions they answered in a timely manner

2 years ago

Reply from Sunnova

Greetings Charles Prosock! A warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Oct. 12th, 2023

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Amber Morris Abilene, TX

Good and fast service. The cost is more reasonable than I thought.

2 years ago

Reply from Sunnova

Greetings, Amber Morris, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 12th, 2023

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Maarten Boeykens LA

Good communication. Speedy instal and paperwork that needs signed.

2 years ago

Reply from Sunnova

Thank you, Maarten! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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norberto laureano

Awesome company, hassle free, great crew team Jason M is great !

2 years ago

Reply from Sunnova

Thank you, norberto! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 6th, 2023

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Ina Ryan Southbridge, MA

Can't wait to see the savings! The app is great, can see the production!

2 years ago

Reply from Sunnova

Thank you, Ina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 3rd, 2023

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Andrew Osborne

Extremely satisfied with the service especially with the installation process.

2 years ago

Reply from Sunnova

Hi Andrew Osborne, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Oct. 2nd, 2023

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argentina gil Cranston, RI

The best solar company services! Easy to do business with them !

2 years ago

Reply from Sunnova

Hello Argentina Gil, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Oct. 2nd, 2023

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Maria Ivette Torres Mays Landing, NJ

Communication is limited. Every time I called to ask a question and left a message I never received a call back.

2 years ago

Reply from Sunnova

We understand your frustration and apologize for the delay in communication. We value your time and appreciate your patience as we work towards resolving your concern. We will look into this for you right away and ensure you receive the assistance you need. Please send us a private message with your case details to customerservice@sunnova.com

Sep. 29th, 2023

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Timothy Baker Greenville, IL

everything was explanatory and sales person was knowledgeable

2 years ago

Reply from Sunnova

Timothy Baker , thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Sep. 28th, 2023

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Elena Sanchez-Ventre Eatontown, NJ

Very economical for the service they provide. Very satisfied!

2 years ago

Reply from Sunnova

Thank you, Elena! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Pedro Fornaris

Excellent product and service. Quick and professional installation.

2 years ago

Reply from Sunnova

Thank you, Pedro! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Antonio Ortiz

i LIKE THEIR COMMITMENT WITH CUSTOMER SATISFACTION AND THAT MEANS A LOT.

2 years ago

Reply from Sunnova

Thank you, Antonio! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Maritza S.

Great customer service, helping me faster with any question and answers

2 years ago

Reply from Sunnova

Thank you, Maritza! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Margaret Dietrich Port Orange, FL

It was a very easy process! Employees were kind, knowledgeable and courteous!

2 years ago

Reply from Sunnova

Thank you, Margaret! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Johanna Martinez

The company keps every customet up to date will all the information need

2 years ago Edited September 27, 2023

Reply from Sunnova

Thank you, Johanna! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Amarie Russell

I've had my panels for several years. I've had no problems with my system.

2 years ago

Reply from Sunnova

Thank you, Amarie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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ELIZABETH MARTINEZ

Loved how easy everything was in the process to get my service...Thank you!

2 years ago

Reply from Sunnova

Thank you, ELIZABETH! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Diane Ward Longwood, FL

Great company to work with. Good customer service. And very helpful.

2 years ago

Reply from Sunnova

Thank you, Diane! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

Sunnova Reviews