Sunnova: Read 5,942 User Reviews From Real Homeowners

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Kris StM Buffalo, NY

After all the BS I have dealing with I should be given a discount or something. Damaged my property during the install and then get ignored for weeks. I'm borderline want the equipment off my house.

1 year ago

Reply from Sunnova

Hello Kris StM, We apologize for the inconvenience. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you, please?

Jul. 3rd, 2023

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Paul Chavis

Very easy setup, great customer service. Thank you for making this an easy process!!

1 year ago

Reply from Sunnova

Hi Paul Chavis! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!

Jun. 30th, 2023

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Cesar Ordonez San Bernardino, CA

I really liked the way the rep handled every detail and concerned I had regarding solar energy!

1 year ago

Reply from Sunnova

Hi Cesar Ordonez! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!

Jun. 29th, 2023

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Martha Barkholz Scranton, PA

The project was handled professionally and quickly from the first call all the way through.

1 year ago

Reply from Sunnova

Hello Martha, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Jun. 28th, 2023

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Roger Puckett

Everything went well with the entire process. Very easy to deal with and a great installation.

1 year ago

Reply from Sunnova

Thank you for your message, Roger Puckett.
We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jun. 27th, 2023

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Tony Gomez Los Angeles, CA

Haven’t heard anything from anyone people just show up to make adjustments to the panels/ fuse box etc. was told we where going to be contacted but haven’t heard anything.

1 year ago

Reply from Sunnova

Hello Tony, we apologize for the inconvenience. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at?

Jun. 21st, 2023

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Peter Burlington, KY

They took over the failures from pink energy/powerhome solar when that company went bankrupt, and still haven’t been able to get my house permission to operate from Duke Energy

1 year ago

Reply from Sunnova

Hello Peter, we are sorry to hear that. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at?

Jun. 21st, 2023

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Ruben Slater Spring, TX

Sales personnel was very friendly. Explained things in an easy to understand way.

1 year ago

Reply from Sunnova

Thank you for your message, Ruben Slater. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *Dionnce X.*

Jun. 15th, 2023

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Marissa Warren New York, NY

Everyone has been super professional and incredibly helpful throughout the whole process.

1 year ago

Reply from Sunnova

Hi Marissa Warren! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Adrienne Toledo Visalia, CA

My experience with Sunnova has been easy and exceeded my expectations about getting solar!

1 year ago

Reply from Sunnova

Hi Adrienne Toledo! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Donald Preite Riverside, RI

Liked the quality of the sales and installation personnel. All the work was done very well.

1 year ago Edited September 26, 2023

Reply from Sunnova

Hi Donald Preite! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 13th, 2023

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Kimberly Newark Hemet, CA

Customer service has been great. Haven’t had the system too long but so far a great investment.

1 year ago

Reply from Sunnova

Hello Kimberly Newark, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 13th, 2023

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Salon Tres Chic & Day Spa, LLC Mary Ann Zicolella

I am very satisfied with all. the survices that I received . On time clean and excellent work!

1 year ago

Reply from Sunnova

Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 13th, 2023

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Gabriel Quiñones

Excellent service nothing negative to say for me it’s been a great choice to select Sunnova.

1 year ago Edited September 15, 2023

Reply from Sunnova

Hi Gabriel! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 13th, 2023

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Edgar Lopez Fort Lauderdale, FL

thanks for you services, for more than 6 yrs happy customer, i cut my enrgy bill in half...!

1 year ago

Reply from Sunnova

Thank you, Edgarl! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Debbie Peekskill, NY

Very satisfied with the service provided and the savings in my electric bill each month.

1 year ago

Reply from Sunnova

Hi Debbie, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Teresa Ortega

From sales Robert L, to install the customer service has been outstanding! Thank you

1 year ago

Reply from Sunnova

Thank you, Teresa! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Sean Hogan Bloomfield, CT

Seems like a very good company, been with them for a few years now. No problems.

1 year ago

Reply from Sunnova

Thank you, Sean! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Maureen Levier Forked River, NJ

A reputable company that has been around for awhile. Love my solar and savings on my electric

1 year ago Edited June 16, 2023

Reply from Sunnova

Hi Maureen Levier! We appreciate your feedback. Thank you for being part of the Sunnova Family! *Cesar P.

Jun. 16th, 2023

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Cindy Madsen Ogunquit, ME

The best decision we ever made was to convert to solar energy. The bill is consistent.

1 year ago

Reply from Sunnova

Hi Cindy Madsen! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Mark D Bound Brook, NJ

I have solar for I think 10 years or so and it saves me money and so far no problem with it.

1 year ago

Reply from Sunnova

Hi Mark D! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Mark A. Lawrence sr

I completely liked and like Sunnova. They are very transparent. They turned out to be trustworthy.

1 year ago Edited March 29, 2024

Reply from Sunnova

Hi Mark! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 13th, 2023

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victor f pagan

Sunova service was quick and fast to provide financing for the electical (bateries) system

1 year ago

Reply from Sunnova

Thank you, Victor! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Joe Little

Great company to. Do business with.. Great products line..Affordable payment plan.

1 year ago

Reply from Sunnova

Hi Joe Little! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Jedipokertricks San Francisco, CA

Thanks for your help and let me save energy by using the solar panel for my house

1 year ago

Reply from Sunnova

Hi Jedipokertricks! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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George Bamba

Overall I am satisfied with Sunnova Solar. Customer service is a bit hit and miss.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, George! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

Jun. 12th, 2023

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Ava Lopez Hemet, CA

Kevin H and Sunfire Solar presented me with the Sunnova product. I am very happy with my purchase.

1 year ago

Reply from Sunnova

Hi Ava! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Michael Napert Fall River, MA

Our system was installed & functioning as promised, and has worked without issue since installed.

1 year ago

Reply from Sunnova

Hello Michael Napert, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *JA*

Jun. 13th, 2023

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Valerie Patin Rialto, CA

Amazing sales rep and interaction with project manager have have amazing as well

1 year ago

Reply from Sunnova

Hi Valerie! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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oscar soto

Happy with my system. It gives us security and allows us to have the desired comfort.

1 year ago Edited June 12, 2023

Reply from Sunnova

Hello Oscar Soto, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Carlos Alicea Camden, NJ

I like is the warranty and the less expensive electric bill that I ‘m comfortable with.

1 year ago

Reply from Sunnova

Hello Carlos Alicea, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Stephen Stackiewicz Lisbon, OH

I am really new to Sunova. I just signed up and everything has been fine so far.

1 year ago

Reply from Sunnova

Hi Stephen! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Mary Novack Mount Carmel, PA

Our total experience with going solar has been very favorable with no regrets. Highly recommend!!

1 year ago

Reply from Sunnova

Hello Mary Novack, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Christina Aul Washington, DC

Great service so far! I can't wait to see what our savings will look like for years to come

1 year ago

Reply from Sunnova

Hello Christina Aul, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Rich gamble

Happy with the communication with representatives and immediate response to questions

1 year ago

Reply from Sunnova

Hi Rich! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Ricardo Ramirez

5 stars service. Always asking through emails if there’s anything we need. We feel secure.

1 year ago Edited March 21, 2024

Reply from Sunnova

Thank you, Ricardo Ramirez! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Michael

A company that knows their work if you choose a good sells representative like Windmar.

1 year ago

Reply from Sunnova

Hi Michael, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Charles Fletcher Princeton, TX

Awesome system completely satisfied I love being able to see and monitor my electric usage

1 year ago

Reply from Sunnova

Hi Charles! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Frank Carey Boston, MA

Great to work with….employees are trained and get the job done. Waiting for hook up

1 year ago

Reply from Sunnova

Hi Frank, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Greg Toscano Menifee, CA

Haven't had a lot of interchange with sunnova Bot the exchanges I had have being pleasant

1 year ago

Reply from Sunnova

Thank you, Greg! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Salvatore Tromello Graham, NC

So far an exceptional experience from technicians and customer service representatives

1 year ago

Reply from Sunnova

Hi Salvatore Tromello! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Vickie Ward Menifee, CA

Very customer friendly, easy to use, and cut my electric bill to almost nothing.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Vickie Ward! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

Jun. 8th, 2023

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Roberta Pace Leruth Victorville, CA

Excellent, prompt installation service. Easy pricing. Great company support. Quality workmanship.

1 year ago

Reply from Sunnova

Hello Roberta Pace Leruth, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *LG

Jun. 8th, 2023

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lovey gill Fresno, CA

Had a great experience with this company and I highly recommend them. Trusted and reliable.

1 year ago

Reply from Sunnova

Hello lovey gill, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *CP

Jun. 7th, 2023

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Greg Cress Philadelphia, PA

Explained the process thoughly and was very helpful in answering all our questions

1 year ago

Reply from Sunnova

Thank you for your message, Greg Cress. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *LG*

Jun. 7th, 2023

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Ellen Middletown, CT

Good choice of provider. Salesman very friendly and explained everything. Was there when we had questions/issues.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Ellen! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

Jun. 7th, 2023

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Lorraine Kealey

Folks have always been wonderful to work with, and answered any and all of my questions.

1 year ago

Reply from Sunnova

Hi Lorraine! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 7th, 2023

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Brian LaBar Long Valley, NJ

Dislikes - Nothing Likes - Customer service, ease of filing applications and installation

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Brian LaBar! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *DM*

Jun. 2nd, 2023

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Kathy Laframboise

We really appreciate excellent communication between us, sales staff, and installers.

1 year ago

Reply from Sunnova

Hi Kathy! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 2nd, 2023

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Ronda Cowen Elk City, OK

The process was easy, the installers were FANTASTIC, we were kept informed all through the process.

1 year ago

Reply from Sunnova

Thank you, Ronda Cowen! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 2nd, 2023

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