Sunnova: Read 6,313 User Reviews From Real Homeowners

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Edgardo Salcedo

Excellent service and willingness to help out the customers.

1 year ago

Reply from Sunnova

Thank you, Edgardo Salcedo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Sharon Glass

Excellent customer service! Always on top of newer products!

1 year ago

Reply from Sunnova

Thank you, Sharon Glass! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Karen Gizzie

already saving money and they did an excellent job installing.

1 year ago

Reply from Sunnova

Greetings Karen Gizzie, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Mar. 21st, 2024

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Elbert Watson

Good company friendly staff definitely helps when asking questions!!

1 year ago

Reply from Sunnova

Greetings Elbert Watson, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Mar. 21st, 2024

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Bill Waugh

Everything went according to the plans no problems no return calls

1 year ago

Reply from Sunnova

Hello Bill Waugh, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 21st, 2024

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Elton Irizarry

This company has always answered my calls. Customer service is great

1 year ago

Reply from Sunnova

Thank you, Elton Irizarry! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Iris C De León

Being able to continue functioning even if electricity is out.

1 year ago

Reply from Sunnova

Hello Iris C De Leon, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 21st, 2024

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Angel Santa Hernandez

Quality equipment, great communication and effective waiting time

1 year ago Edited June 12, 2024

Reply from Sunnova

Hi Angel, thanks for your message. We take great pride in providing you with a comprehensive understanding of our process. We hope our services keep exceeding your expectations.

Jun. 25th, 2024

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Frederic Page

Great customer service. The installation was fast and went smoothly.

1 year ago

Reply from Sunnova

Thank you, Frederic Page! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Latosha McGhee

Prompt on time arrival time. Answered all questions and concerns

1 year ago

Reply from Sunnova

Thank you, Latosha McGhee! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Daniel G

Great customer service and very flexible programs to choose from.

1 year ago

Reply from Sunnova

Thank you, Daniel G! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Jesse Saunders

Made me feel comfortable and confident in my decision to go solar

1 year ago Edited June 5, 2024

Reply from Sunnova

Thank you, Jesse Saunders! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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JIM SNOWBERGER

So far great people to work with, I'm waiting on the installation

1 year ago

Reply from Sunnova

Hi Jim Snowberger! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Kevin

They were upfront with everything. So far, we are very happy with the service.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Kevin! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Mar. 21st, 2024

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Judith Muniz

System is very reliable although expensive. Been working since day one

1 year ago

Reply from Sunnova

Hello Judith! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Mar. 20th, 2024

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Lyn Nelson Las Vegas, NV

Very organized and competent. Contacts and communication was great. Thank you,

1 year ago

Reply from Sunnova

Hello Lyn! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 20th, 2024

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Andre Judkins

The units installed ratings were not high enough to get tax rebates. Also my ceiling was damaged and never repaired completely.

1 year ago

Reply from Sunnova

Hello Andre Judkins, To help ensure we address your concerns effectively, we kindly request you to provide us with your system ID or the case number associated with your inquiry. By sharing this information, we can access your account details and provide you with tailored assistance. We appreciate your cooperation and look forward to providing you with the best possible resolution.

Mar. 19th, 2024

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Amber Carmichael

Great customer service. Regular updates all through the process.

1 year ago Edited March 22, 2024

Reply from Sunnova

Hi Amber Carmichael, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 19th, 2024

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Great experience North Wales, PA

My rep was great every step of the way , he still check in from time to time .

1 year ago

Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 18th, 2024

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wendy smith

They did a good job of installation.. thanks for all your hard work. We love it

1 year ago

Reply from Sunnova

Hi wendy smith, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Feb. 22nd, 2024

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Joseph Casler

Everything went very smooth, very Impressed with the whole process.

1 year ago

Reply from Sunnova

Hello Joseph Casler, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Feb. 8th, 2024

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john hernandez-mendez Deltona, FL

It was a good experience the whole process no hidden cost or add on

1 year ago

Reply from Sunnova

Thank you for reaching out to us, john hernandez-mendez. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Feb. 6th, 2024

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T killam Stonington, CT

Very happy with my system, overall generates almost all power year round

1 year ago

Reply from Sunnova

Hi T Killiam, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jan. 31st, 2024

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Hilda Grzybek Hartford, CT

I like Sunnova because explain all the steps for the installation and after .

1 year ago

Reply from Sunnova

Thank you for your message, xxxx. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jan. 22nd, 2024

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Randy Duckworth

Since this solar installation my breaker keeps going off. If this continues I will get rid of Solar.

1 year ago

Reply from Sunnova

Hello Randy Duckworth, thank you for review. Please email us at customerservice@sunnova.com with your system ID and we will gladly reach out to you with assistance regarding your breaker. We look forward to providing the excellent service you deserve.

Jan. 18th, 2024

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Lyssa R Palm Bay, FL

Works well so far since we had just turned on the system in January 2024

1 year ago

Reply from Sunnova

Thank you for for your review, Lyssa R . At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Jan. 15th, 2024

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Deborah Kilian Billerica, MA

The whole process was long and arduous. Reps were not good about answering texts. Still waiting for $500 sign on bonus.

1 year ago

Reply from Sunnova

Deborah Kilian, thanks for sharing your feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family! Please feel free to visit sunnovarewards.com regarding your Sunnova incentive.

Jan. 8th, 2024

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John Koskinen Philadelphia, PA

Outstanding from start to finish as well as with follow up call!

1 year ago

Reply from Sunnova

Hello John Koskinen, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jan. 8th, 2024

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pablo j claudio

Reliability and efficient service. High quality product service.

1 year ago

Reply from Sunnova

Hello pablo j claudio, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Jan. 2nd, 2024

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Andrea Osborn Ocala, FL

The company is very easy to work with and is always on top of my system

1 year ago

Reply from Sunnova

Hello, Andrea Osborn. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Jan. 2nd, 2024

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Stephanie Clegg Belleville, NJ

I love my solar system and I enjoy my discounted electrical bill.

1 year ago

Reply from Sunnova

Stephanie Clegg , thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Dec. 26th, 2023

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Fernando

Your customer service is very informative and very professional.

1 year ago Edited June 5, 2024

Reply from Sunnova

Thank you for your message Fernando. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jan. 3rd, 2024

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Carol

We got off to slow start but once system was in it is working great

1 year ago Edited March 25, 2024

Reply from Sunnova

Dear Carol, Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We are pleased to welcome you to the Sunnova family! We worked hard to make the switch to solar seamlessly, and we are very happy to know that your experience reflected what we were looking for. We welcome positive feedback.

Mar. 26th, 2024

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Wanda Gonzaga

Has a complete program that helps us to take care of our home energy.

1 year ago

Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jan. 3rd, 2024

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Tim Burklow Portland, OR

Very organized and good communication throughout each step of the process.

1 year ago

Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jan. 3rd, 2024

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Gabriela Arizan

Excellent company , future focused , amazing customer support!

1 year ago Edited June 5, 2024

Reply from Sunnova

Hello Gabriela Arizan, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Jan. 2nd, 2024

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Donna Franklin Fort Worth, TX

The system I recvd is a very good one now the the kinks are worked out !!

1 year ago

Reply from Sunnova

Thank you, Donna! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Greg York Villas, NJ

Great company, quick and attentive customer service people. decent to work with

1 year ago

Reply from Sunnova

Hello, Greg York. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Dec. 26th, 2023

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Madalyn Arevalo Tempe, AZ

I love the communication and how the whole experience was easy and convenient.

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Michael Duffy

Great product, service is outstanding. Technicians and reps are knowledgeablae

1 year ago Edited March 21, 2024

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Jose Torres

We started saving money on electric bill and it’s well worth it

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Good Guy Kill Devil Hills, NC

Providing service after the original solar company went bankrupt!!

1 year ago

Reply from Sunnova

Thank you, Good! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Evelyn Henderson, NV

How fast installation was and the professionalism of the installers.

1 year ago

Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 26th, 2023

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Richie Rich Hollywood, FL

I liked the professionalism of the company and its employees

1 year ago

Reply from Sunnova

Thank you, Richie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Mary Baldwin Park, CA

Generally smooth process. Customer communications very clear & responsive.

1 year ago

Reply from Sunnova

Thank you, Mary! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Cathy Nevins Cherry Hill, NJ

Great Solar panels, service and maintenance. Sunnova is on top of things.

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Warren V Parkin

Easy to deal with people that I have met are very professional & well trained

1 year ago Edited June 5, 2024

Reply from Sunnova

Thank you, Warren! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Moises Ramirez Orlando, FL

Pretty good company over all. Got me the best deal with good interest.

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Leslie Santiago

Excellent work and costumer services, Thanks for your services

1 year ago

Reply from Sunnova

Thank you, Leslie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Linda Riggan Texarkana, TX

I will tell everybody I know about how professional this company was

1 year ago

Reply from Sunnova

Thank you, Linda! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

Sunnova Reviews