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Sunnova Reviews

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9.7

Overall Score

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Joanne Jones Marion, IN

They were courteous, knowledgeable, able to correct my problem

10 months ago

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Reply from Sunnova

Hello Joanne Jones, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 18th, 2023

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Arjune Rambarran

Great company to have solar with. The have a huge installation team.

10 months ago Edited March 25, 2024

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Reply from Sunnova

Thank you for reaching out to us, Arjune Rambarram. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 18th, 2023

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Gary English

Very professional, quick, clean, well organized. Would highly recommend.

10 months ago

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Reply from Sunnova

Hi Gary Englsih, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Dec. 15th, 2023

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Carlos Aldrey

Excelent products. They funcion as advertised and excelent service

10 months ago Edited April 29, 2024

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Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Dec. 15th, 2023

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Gary Williams Belleville, IL

Got right to business, very safe practices. Completely professional.

10 months ago

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Reply from Sunnova

Thanks for your positive feedback, Gary Williams! We're incredibly excited that you've decided to go solar & join us in our mission to Power Energy Independence™. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future.

Dec. 15th, 2023

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Elizabeth Durán Colón

The Sunnova is good company and the customer service is excellent

10 months ago Edited December 15, 2023

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Reply from Sunnova

Hi Elizabeth Duran Colon, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 15th, 2023

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Helena Martin

I had no problems at all. From time of sighing to installation

10 months ago

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Reply from Sunnova

Hello Helena Martin, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 15th, 2023

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Suyame Tonz St Louis, MO

Fast, great service. The tech was knowledgeable and gave excellent service.

10 months ago

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Reply from Sunnova

Hello Suyame Tonz, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 15th, 2023

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anita waznia

I haven't problems with Sunnova. Everything has been working as it should.

10 months ago Edited April 8, 2024

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Reply from Sunnova

anita waznia, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Dec. 14th, 2023

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Bill Mullen Stoughton, MA

Professional and responsive company. Friendly customer service.

10 months ago

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Reply from Sunnova

Hello, Bill Mullen. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Dec. 12th, 2023

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Donny Brooks Memphis, TN

This company has done everything they said they would do and in a timely manner

10 months ago

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Reply from Sunnova

Thank you for reaching out to us, Donny Brooks. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 9th, 2023

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Francisco Aviles Rivera

very good company, warranty service is excellent and on time.

10 months ago

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Reply from Sunnova

Thank you for your message, Francisco Aviles Rivera. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Dec. 9th, 2023

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Denise Smith

My solar is great! I always know how much my energy bill will be.

10 months ago Edited June 5, 2024

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Reply from Sunnova

Hi Denise Smith, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 9th, 2023

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Andy Czyzewski Doylestown, PA

As I said. Never had any problems in the 5 years I have been a customer

10 months ago

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Reply from Sunnova

Hello Andy Czyzewski , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 8th, 2023

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David Gough Schertz, TX

system was installed while I was out of town, I ws surprised when I got home

10 months ago

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Reply from Sunnova

David Gough, thank you for your review. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Dec. 8th, 2023

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Ed Quigley Ocean City, NJ

WORK WAS DONE IN A TIMELY MANNER AND ALL OF THE WORKERS SUPER NICE.

10 months ago

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Reply from Sunnova

Hello Ed Quigley, for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Dec. 8th, 2023

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Marie Barron

Excellent service, fast response to even minor issues, great savings!

10 months ago

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Reply from Sunnova

Hello Marie Barron, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 8th, 2023

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James Coplan Los Angeles, CA

All of the employees were very friendly and helpful to work with.

10 months ago

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Reply from Sunnova

James Coplan, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Dec. 8th, 2023

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Lily

Everything went great and was done in a timely manner

11 months ago

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Reply from Sunnova

Hello Lily, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 30th, 2023

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vale aldamuy Orlando, FL

Great install good experience honest. Kudos to the windmar team

11 months ago

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Reply from Sunnova

Hello vale aldamuy, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 29th, 2023

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Gwen Stukes

polite took time to explain what they where doing and nice clean up..

11 months ago

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Reply from Sunnova

Hello Gwen Stukes, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 29th, 2023

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Travis B Philadelphia, PA

Great customer service. Kept me up to date throughout the whole process

11 months ago

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Reply from Sunnova

Hello Travis B, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 20th, 2023

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Mary McKenzie Phoenix, AZ

Very pleased with the consultant and installers and office staff!

11 months ago

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Reply from Sunnova

Greetings Mary McKenzie , a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 13th, 2023

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Robert La Salle Englewood, FL

Very professional, excellent installation and the crew was top notch.

11 months ago

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Reply from Sunnova

Hello Robert La Salle, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 13th, 2023

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Daniel Delgado Montebello, CA

The overall process was relatively straightforward all questions were answered in a timely manner

11 months ago

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Reply from Sunnova

Hello Daniel Delgado, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 9th, 2023

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Michael Bruce Boston, MA

I like the meeting of the representative (Law)and how talk about the system and the working.

11 months ago

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Reply from Sunnova

Greetings Michael Bruce, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 9th, 2023

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Birkley Wical

I was so satisfied with Sunnova at my last house that I went with again at my new house

1 month ago

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Reply from Sunnova

Thank you, Birkley! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 9th, 2024

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Clemente Reyes

Very happy with windmar. Would recommend to friends and family members.

7 months ago

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Reply from Sunnova

Hello Clemente, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Peg Wright

Excellent company to work with and outstanding customer service.

7 months ago

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Reply from Sunnova

Thank you, Peg Wright! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 22nd, 2024

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Bruce Steffen

Luke was very thorough.....and friendly.....Answered ALL my questions

7 months ago

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Reply from Sunnova

Hello, Bruce. We appreciate your review and are happy to hear that you received excellent service and a positive experience from Luke!

Mar. 22nd, 2024

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Robbie Perrone

Great sales! Great product! Huge savings! Definitely recommend!

7 months ago Edited June 5, 2024

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Reply from Sunnova

Robbie, thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 22nd, 2024

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Donna G

So far so good!!! New system recently installed under one year.

7 months ago

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Reply from Sunnova

Greetings Donna! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Christian Miciano

Sunniva has excellent customer service! Great products and easy to use!

7 months ago

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Reply from Sunnova

Greetings Christian, Thank you for choosing Sunnova! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Donald MacQueen

Service was promptly executed. Solar system is saving lots of money monthly.

7 months ago

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Reply from Sunnova

Greetings Donald! Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Osiris DeLeon

Great product and service. Sunnova and partners have treated me very good

7 months ago

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Reply from Sunnova

Hello, Osiris DeLeon. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

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Sharon Lux

From knowledgeable presentation to professional installation, all 5 star.

7 months ago

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Reply from Sunnova

Hi Sharon Lux! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Juan E. Velazquez Diaz

Sunnova is actively present in Puerto rico and Customer Service is exelent.

7 months ago

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Reply from Sunnova

Hi Juan E Velazquez Diaz! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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David Bologna

Stands by there word and promises made during the installation process.

7 months ago

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Reply from Sunnova

Thank you, David Bolonga! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Linda

So far all my questions have been answered in a timely manner.

7 months ago

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Reply from Sunnova

Thank you, Linda! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Augustus Herrington Baltimore, MD

They came on time, worked diligently and let me know when they were finish

8 months ago

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Reply from Sunnova

Thanks for reaching out to us, Augustus Herrington. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Feb. 13th, 2024

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Abby Walborn Dauphin, PA

Great customer service by everyone from the salesperson to the installer, to the support team

8 months ago

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Reply from Sunnova

Hello, Abby Walborn. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best, offer excellent customer service, and be a pleasure to work with.

Feb. 13th, 2024

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Daniel Colon Port Saint Lucie, FL

It was a very easy process from the beginning to the end. They handled all the processes

1 year ago

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Reply from Sunnova

Hello Daniel Colon, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 3rd, 2023

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Gregory Kossick

Fast and efficient. Justin with sales was awesome and the team that did the install was amazing!!

1 year ago

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Reply from Sunnova

Thank you for your message, Gregory Kossick. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Oct. 27th, 2023

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Kondalarao Mangipudi Kissimmee, FL

Every work is timely performance, good craftmenship, clean, good communication and friendly.

1 year ago

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Reply from Sunnova

Hi Kondalarao Mangipudi, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Oct. 19th, 2023

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Hayden Gladfelter Gettysburg, PA

Inspector change time didn’t let homeowner know. Needless to say the inspection did not take place that day. Very poor communication between company and Customer.

1 year ago

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Reply from Sunnova

Hi Hayden, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues promptly, and one of our dedicated agents will be in touch with you shortly to discuss and help resolve the matter. We would like to apologize for any inconvenience you may have faced. Thank you for your understanding and patience.

Oct. 17th, 2023

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Denise Johnson

Process from my sales rep Cynita to installation was streamlined and professional.

1 year ago

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Reply from Sunnova

Greetings, Denise Johnson, Thank you for the 5 starts !Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 16th, 2023

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Bsheahan

I am just starting with this company but the installation of the system was very fast and everything is working.

1 year ago

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Reply from Sunnova

Thank you, Bsheahan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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G. Chuck Martin New York, NY

From beginning to end, the process has been seamless with fantastic communication and support.

1 year ago

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Reply from Sunnova

Thank you, G.! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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Norma Rodriquez Plainview, TX

Rarely new to this company as a customer, So far has good customer communication..

1 year ago

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Reply from Sunnova

Thank you, Norma! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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Carmen Killeen, TX

I like everything, You are attentive, friendly and explain everything very clearly.

1 year ago

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Reply from Sunnova

Thank you, Carmen! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 6th, 2023