Sunnova: Read 6,314 User Reviews From Real Homeowners

star star star star star

Mehr Cheleh

Sunnova is the best company and with thier customer support are perfect.

1 year ago

Reply from Sunnova

Hello Mehr. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

star star star star star

Hudiburgh

A great company that is extremely professional and customer orientated.

1 year ago

Reply from Sunnova

Hello Hudiburgh. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 7th, 2024

star star star star star

Elizabeth Figueroa

JUST EXCELENT. NO PROBLEMS AT ALL. CUSTOMER SERVICE REALLY GREAT.

1 year ago

Reply from Sunnova

Greetings Elizabeth. Thank you for your positive feedback. We are pleased to have you as part of our Sunnova family!

Jun. 11th, 2024

star star star star star

Aibette Rivera

The service and installation was amazing. Were very satisfied.

1 year ago

Reply from Sunnova

Hello Aibette! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 11th, 2024

star star star star star

nutri.rx@mac.com

Professional and courteous. Service employees very respectful.

1 year ago

Reply from Sunnova

Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 18th, 2024

star star star star star

Jack B

Great company to do business with, excellent customer service

1 year ago

Reply from Sunnova

Hello Jack. Thank you for the 5-star rating regarding our customer service. We are pleased to have you as part of our Sunnova family!

Jun. 14th, 2024

star star star star star

Maxim Safonov

Sunnova is a modern company. They offer grade services to our local community.

1 year ago

Reply from Sunnova

Hello Maxim. Thank you for your-star review! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 17th, 2024

star star star star star

Ted Hooker

Great company, very reliable. They always answer when I call them

1 year ago

Reply from Sunnova

Hello Ted. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 18th, 2024

star star star star star

Manuel Visbal

I would prefer the older the panels we should be offer an upgrade.

1 year ago

Reply from Sunnova

Thank you, Manuel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

star star star star star

Cim Cim

Thank you for the opportunity, very pleased with the service

1 year ago

Reply from Sunnova

Hello Cim. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 19th, 2024

star star star star star

Joshua Rezeau

Installation went well and Sunnova customer service was excellent.

1 year ago

Reply from Sunnova

Hello Joshua. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 21st, 2024

star star star star star

Michael Browall

Easy to work with, no pressure sales, would recommend to friends and family

1 year ago

Reply from Sunnova

Hello Michael. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 26th, 2024

star star star star star

Chichi Agoh

They are reliable, customer oriented, and prompt in responding to me.

1 year ago

Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 25th, 2024

star star star star star

shannon moran

Sunnova is a great reliable company! This is our second time using them

1 year ago

Reply from Sunnova

Hello Shannon. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 26th, 2024

star star star star star

sechd

Works the way it is supposed to. Responsive customer service.

1 year ago

Reply from Sunnova

Thank you for your feedback! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 19th, 2024

star star star star star

Tom zarifpour

Good and welknown brand. I checked before sign and find is a good company.

1 year ago

Reply from Sunnova

Hello Tom. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 25th, 2024

star star star star star

Christine

Ready to work with, easy transfer when I moved. Great company

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

star star star star star

Joseph McKee

Too many questions asking the same things. Need more refinement.

1 year ago

Reply from Sunnova

Hello Joseph. Thank you for your feedback! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

star star star star star

Alan Pounders

Fast, friendly, knowledgeable . Installation fast and seemless

1 year ago

Reply from Sunnova

Hi Alan, we're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jun. 25th, 2024

star star star star star

Patsy Long

We have never had any problems with Sunnova. Had it in 3 houses

1 year ago

Reply from Sunnova

Greetings Pasty. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

star star star star star

Rob Burnett

Sales were great, not pushy. Explained it well. Installation was great.

1 year ago

Reply from Sunnova

Greetings Rob. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jun. 7th, 2024

star star star star star

C Scar

The system performs as designed I get every kilowatt I can out of it

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

star star star star star

Steven Dana

Very user friendly. Many questions were answered during our fact finding

1 year ago

Reply from Sunnova

Hello Steven, thank you for taking the time to share your experience. We work hard to make sure you understand every part of our process, and we're pleased our efforts are reflected in your experience.

Jun. 6th, 2024

star star star star star

Ian Carroll

Love everything from sales representatives to electricians to the bill

1 year ago

Reply from Sunnova

Hi Ian, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Jun. 6th, 2024

star star star star star

stacy carterholland

They did everything they needed to do in a timely manner! I just waited on FPL.

1 year ago

Reply from Sunnova

Hello Stacy Carterholland, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Jun. 6th, 2024

star star star star star_border

Floyd Gustin

Your crew needs to be a little cleaner athe job site they left wires,bolts and clamp on the ground

1 year ago

Reply from Sunnova

Hello Floyd! We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Feel free to contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. Thank you for giving us the opportunity to serve you better.

Jun. 5th, 2024

star star star star star_border

Ian Gaines

They did great during the install work but the communication was a little slow to get to me.

1 year ago

Reply from Sunnova

Hi Ian Gaines! We appreciate your feedback. Thank you for being part of the Sunnova Family!

May. 29th, 2024

star star star star star

Charley Sands

People friendly and truthful. Installation looks very professional

1 year ago

Reply from Sunnova

Greetings Charley! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

May. 30th, 2024

star star star star star

Corey Messner

Very happy with my solar puchase. Might be adding phase 2 soon.

1 year ago

Reply from Sunnova

Hello Corey! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 5th, 2024

star star star star star

Corky Bishop

A pleasure to work with. Everything went smoothly. No big surprises at the end.

1 year ago

Reply from Sunnova

Hi Corky, welcome to the Sunnova Family! Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

May. 30th, 2024

star star star star star

Enea Qirici

Organized process they helped us thought the entire thing ! Good company

1 year ago

Reply from Sunnova

We are happy to hear our services have been nothing but satisfactory thank you for your five-star review, we appreciate your feedback! We hope our services keep exceeding your expectations.

May. 23rd, 2024

star star star star star_border

Ronald kramer

Installation was great but overall communication from them on the status of the system was puor.

1 year ago

Reply from Sunnova

Greetings Ronald! We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues. Feel free to contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. We look forward to helping you!

May. 24th, 2024

star star star star star

Vicki

We are extremely pleased with the entire process of our solar panel project!

1 year ago

Reply from Sunnova

Hello Vicki! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

May. 22nd, 2024

star star_border star_border star_border star_border

John Schwartz

Very deceptive sales practices. Monthly payments never agreed to. Sales contract had my forged signature and I never saw the paperwork until it was left at my door.

1 year ago

Reply from Sunnova

Hello Judy, we apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 29th, 2024

star star star star star_border

George Dawkins

On time and did a great job, cut my phone line knocked out my security systems but it was okay

1 year ago

Reply from Sunnova

Hello, George, we're genuinely excited to have you join us. We appreciate your positive feedback, and we would like to extend our sincere apologies for any inconvenience caused. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your support!

May. 15th, 2024

star star star star star

Gary Thiede

Great service and installation. Professionalism at its best.

1 year ago

Reply from Sunnova

Hi Gary Thiede! We appreciate your feedback. Thank you for being part of the Sunnova Family!

May. 14th, 2024

star star star star star

Szilagyi

Great experience. Great Communication. Very happy with the whole experience

1 year ago

Reply from Sunnova

Hello Szilagyi, we take great pride in providing you with a comprehensive understanding of our process, and we're pleased our efforts are reflected in your experience. Welcome aboard!

May. 9th, 2024

star star star star star

Esma Stefanovics

The process was very easy and the installation team was great.

1 year ago

Reply from Sunnova

Hi Esme, thank you for your message. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

May. 9th, 2024

star star star star star

Alfredo Leon

Very professional and insightful. From the first step to up and running.

1 year ago

Reply from Sunnova

Hello Alfredo, our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!

May. 9th, 2024

star star star star star

Michael MacCreery

Promptness and attention to detail. Installer was efficient and courteous.

1 year ago

Reply from Sunnova

Hello Michael, We are happy to hear our services have been nothing but satisfactory. We appreciate your feedback, and should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 7th, 2024

star star star star star

Tom Mcg

The company is very easy to work with no pressure and excellent products

1 year ago

Reply from Sunnova

Hello Tom, we appreciate your feedback. Should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 7th, 2024

star star star star star

Don Massey

Fast, professional staff. Love the solar panels and battery backup.

1 year ago

Reply from Sunnova

Hello Don, we appreciate your feedback. Should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 2nd, 2024

star star star star star

Erica S Young

Sunnova has been amazing! Thanks for making the entire process easy for me

1 year ago

Reply from Sunnova

Hi Erica! Thank you for the positive feedback. We work hard to make sure you understand every part of our process. We're thrilled that your experience reflects our dedication. Welcome aboard!

Apr. 26th, 2024

star star star star star

Jose Pernia

Good service, good customer service and follow up after every part completed

1 year ago

Reply from Sunnova

Hi Jose. Our goal is to provide world-class customer service, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Apr. 26th, 2024

star star star star star_border

John Adams

Would like for the company to have done a better job of keeping me updated on the progress.

1 year ago

Reply from Sunnova

Thank you for reaching out to us, John. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. We apologize if it was not at the level it should be, however please know that we appreciate the submission of your review in order to better our customer service.

Apr. 26th, 2024

star star star star star

Ken

Prep and install all in one day. Everything clean when they left

1 year ago

Reply from Sunnova

Hi Ken, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey, and we are so happy to hear your experience reflected what we strive for. Thank you for choosing Sunnova!

Apr. 1st, 2024

star star star star star

frank ryan

Professional and friendly from start to finish. Extraordinarily helpful.

1 year ago

Reply from Sunnova

Hi Frank, thanks for the positive feedback. Know that we're here to support you every step of the way, and we are so happy to hear your experience reflects our goal is to provide world-class customer service.

Apr. 1st, 2024

star star star_border star_border star_border

dpavo

No communication, had no idea what was going on. They never paid the company and didnt send us any paperwork about billing so I'm very unhappy.

1 year ago

Reply from Sunnova

Hi dpavo, We appreciate your additional feedback. We are committed to providing the best customer service possible and take your concerns seriously. Could you provide your system ID and name to customerservice@sunnova.com so we can address your concerns?

Mar. 30th, 2024

star star star star star

jose passalacqua

Very good company with fast response with warranty and service

1 year ago

Reply from Sunnova

Hi jose passalacqua, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 30th, 2024

star star star star star

Jesse Marrero

The customer service and surveyors are very good at their jobs.

1 year ago

Reply from Sunnova

Hello, Jose. We appreciate your review and are happy to hear that you received excellent service and a positive experience.

Mar. 30th, 2024

Sunnova Reviews