Sunnova: Read 6,080 User Reviews From Real Homeowners

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Fort1245 Chesapeake, OH

Sunnova showed they were a more reliable Company from Power Home Solar, who went out of business

1 year ago

Reply from Sunnova

Hi Fort1245! We appreciate your feedback. Thank you for being part of the Sunnova Family! *VD*

May. 25th, 2023

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Craig O

Great service and feedback! Have had my system up and running for a year now with no issues!

1 year ago Edited March 21, 2024

Reply from Sunnova

Thank you, Craig O! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Janelly Pérez Williams Prague, 10

Please of mind that my electric bill will not be rised and will not have a blackout

1 year ago

Reply from Sunnova

Hi Janelly Perez Williams! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Michael Merrill Parker, CO

Good system easy to use good price and helps with keeping our electrical bill down

1 year ago

Reply from Sunnova

Hi Michael Merrill! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Margarita Bravo

SINCE WE HAVE SUNNOVA SYSTEM OUR LIFE CHANGED. NOW WE DO NOT HAVE THE FEAR OF LOOSING ELECTRICITY

1 year ago Edited May 26, 2023

Reply from Sunnova

Thank you for sharing your positive feedback, Margarita Bravo! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

May. 26th, 2023

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Leo

Excellent service. Installation was perfect and fast. I have not had any issues with system.

1 year ago

Reply from Sunnova

Hi Leo! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Audigal

Everything was made simple and was easy, with employees that work like a perfectly oiled machine!

1 year ago

Reply from Sunnova

Thank you, Audigal! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Nilda Rodriguez Morales

Very professional, I love my system. I want to share all this information with everybody.

1 year ago Edited May 25, 2023

Reply from Sunnova

Hello Nilda, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *DG*

May. 25th, 2023

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wgbrass Marina, CA

Quick, easy finance, workers cleaned up after the job each day. Also pointed out roofing problem.

1 year ago

Reply from Sunnova

Hi wgbrass! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Luis Aragones

Because it was what I needed here, I have no problems what so ever and I'm happy, thank you

1 year ago Edited May 29, 2024

Reply from Sunnova

Hi Luis! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DG*

May. 25th, 2023

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Bill McHale

The solar installation went smoothly and professionally. Very Happy with the service.

1 year ago Edited June 8, 2023

Reply from Sunnova

Thank you, Bill McHale! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Mark B College Park, MD

Good company with clear communication, active follow ups, and very transparent sales pitch.

1 year ago

Reply from Sunnova

Thank you, Mark! We aim to provide the best customer experience. We are thrilled that you are now a member of our Sunnova family! *DG*

May. 25th, 2023

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David Hill Cathedral City, CA

Wonderful company to deal is very helpful and cares for their customers and very courteous

1 year ago Edited May 24, 2023

Reply from Sunnova

Hi David Hill! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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HAI TIEN LE Bridgewater, MA

I work with Sunnova via my sale representative. My application got approved quickly and smoothly.

1 year ago

Reply from Sunnova

Thank you, HAI TIEN LE! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Juan MedinA

Im very satisfizo, the sistem is very easy to understand an the equipment is good quality

1 year ago

Reply from Sunnova

Hello Juan Medina, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

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Humberto Fortyz Baltimore, MD

It is a company that is very well trained and its employees are very well prepared

1 year ago Edited May 25, 2023

Reply from Sunnova

Hello Humberto Fortyz, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

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Madeline Ortiz Winter Haven, FL

Best Customer Service. Prompt response for your questions and needs. Trusted company 100%

1 year ago Edited May 24, 2023

Reply from Sunnova

Hello Madeline Ortiz, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

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Carmen Fernandez

I would like to thank Sunnova for financing my equipment and for such an awesome service.

1 year ago Edited May 24, 2023

Reply from Sunnova

Hello Carmen Fernandez, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

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Ricardo Perez

Excellent service and quality. Easy to process for the acquisition of the system.

1 year ago

Reply from Sunnova

Hello Ricardo Perez, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

May. 25th, 2023

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Omayra Rivera FL

Extremely satisfied with the energy service! Will recommend Sunnova to everyone!

1 year ago Edited May 24, 2023

Reply from Sunnova

Omayra Rivera, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! Please provide us with your system ID or case number to better assist you with the status of your service appointment. *PL*

May. 25th, 2023

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I. C.

I love to be free from the increments of the electricity bill and the power shortages

1 year ago

Reply from Sunnova

I. C., thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! Please provide us with your system ID or case number to better assist you with the status of your service appointment. *PL*

May. 25th, 2023

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Anel Rivera

Very good company recomended. Responsables, fastest and seriously with his offers

1 year ago Edited May 26, 2023

Reply from Sunnova

Hi Anel! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! *VD*

May. 27th, 2023

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Maria M Ramirez

Sunnova is the Best in solar sistem. I am very happy of my decisión to select Sunnova

1 year ago Edited June 5, 2024

Reply from Sunnova

Hello Maria M Ramirez, We are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *PL*

May. 25th, 2023

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William Cuevas

A responsible company I recommend 100% Im verry happy with Sunnova excellent service.

1 year ago

Reply from Sunnova

William Cuevas, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *PL*

May. 25th, 2023

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Yadira Pizarro

Excelent service, can't complaint. My Solar system is the better desicion I have made.

1 year ago

Reply from Sunnova

Yadira Pizarro, Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *PL*

May. 25th, 2023

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Rene Batiz

Good service and i find all the information needed in the web page. highly recomended

1 year ago Edited May 24, 2023

Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 25th, 2023

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Amilcar Aponte

Excellent customer service, they follow up on your case and the technicians do their best.

1 year ago Edited May 24, 2023

Reply from Sunnova

Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *AM*

May. 26th, 2023

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Desiree Blackman

Sunnova is the way to go great company and very prompt and very helpful no complaints

1 year ago

Reply from Sunnova

Hello Desiree, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *GG*

May. 25th, 2023

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Don Conry Metuchen, NJ

Ease of dealing with Sunnova. They monitor my system and alert me if there is a problem.

1 year ago

Reply from Sunnova

Hello Don, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *GG*

May. 25th, 2023

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christopher wolfe Halifax, PA

I like the check from ppl, tax return and the people involved in the sale and imnstallment

1 year ago

Reply from Sunnova

Hello Christopher, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *GG*

May. 25th, 2023

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Clayton Torres

Take to long to get someone to fix a problem here on Guam. Looks like only one technician to troubleshoot systems.

1 year ago

Reply from Sunnova

Thanks for bringing this to our attention. Can you please send us a private message with your system ID and a phone number where we can reach you? We'll review this right away. Thank you. *GG*

May. 25th, 2023

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Afia Quasie

Great transparent company with great customer service support from beginning to end.

1 year ago

Reply from Sunnova

Hi Afia Quasie! We appreciate your kind feedback concerning our customer service. Thank you for being part of the Sunnova Family! *DM*

May. 25th, 2023

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Megan Stock Quarryville, PA

The ease of getting the system installed along with all of the information on how everything works

1 year ago

Reply from Sunnova

Hello Megan Stock! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DM*

May. 25th, 2023

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Don Hudson

Clear communication and expectations were established before the contract was finalized.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Don Hudson! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *DM*

May. 25th, 2023

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Allengibson Bakersfield, CA

Great customer service. Equipment running great and definitely already saving money.

1 year ago

Reply from Sunnova

Hello Allen Gibson, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *DM*

May. 25th, 2023

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Evelyn Molina Salt Lake City, UT

Since I have been with my solar panel I have been saving. Definitely my decision was smart.

1 year ago Edited December 14, 2023

Reply from Sunnova

Hello, Evelyn Molina. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Dec. 16th, 2023

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Joseph Sinclair Ware, MA

Explained everything so that i understood what I was getting. And how much I would save.

1 year ago

Reply from Sunnova

Hi Joseph Sinclair! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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Anthony Schend

Amazing service and kept me updated along the way. So glad I chose to go with solar!

1 year ago

Reply from Sunnova

Thank you, Anthony Schend! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Antonio

Sunnova has solved my problems sending a technician to my house in lesa that 24hrs.

1 year ago Edited May 25, 2023

Reply from Sunnova

Hi Antonio! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

May. 25th, 2023

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Diane Wilder Menifee, CA

nice customer service and good company, the product wil very good with no issues

1 year ago

Reply from Sunnova

Hi Diane Wilder! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

May. 25th, 2023

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Jodina Attao Saipan, S

Sunnova customer service is excellent, their field team are professionals in what they do!

1 year ago

Reply from Sunnova

Hi Jordina Santiago! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 25th, 2023

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Lala Lala Miami, FL

Fast quick and easy save energy keep are planet green. The goal to remove pollution

1 year ago Edited December 22, 2023

Reply from Sunnova

Thank you for sharing your positive feedback, Lala Lala! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

May. 25th, 2023

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Lauri Kerr Cleveland, OH

Gentlemen that came to our house were nice. Explained to me the answers to all of my questions.

1 year ago

Reply from Sunnova

Hi Lauri Kerr! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 22nd, 2023

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David Scott Denver, CO

Decent communication during the process with the utility company. Still not getting any performance data on the system after six days.

1 year ago

Reply from Sunnova

Hi David Scott, in order to help resolve your concerns please send us a message to customerservice@sunnova.com with a system ID or the case number, as well a phone number. ~AG

May. 22nd, 2023

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Rachel Grabowski South Lyon, MI

You haven’t been able to fix our solar unit since December. We have all of this documentation from contacting you guys and now show appointment’s to showing up and saying it’s fixed but it not being fixed.

1 year ago

Reply from Sunnova

Hello Rachel Grabowski, we are sorry to hear you have been having issues with your solar system. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at?*JA*

May. 19th, 2023

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Ty & Charity Lamberth Smithfield, VA

They did an amazing job and fix the problem that we were having since we had the solar panel.

1 year ago

Reply from Sunnova

Hello Ty & Charity Lamberth, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DM*

May. 17th, 2023

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Ralph Unkert

Exceptional service and not a single issue since my system went into service 3 years ago.

1 year ago

Reply from Sunnova

Hello Ralph Unkert, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 16th, 2023

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Cynthia Wasem Berea, OH

They arrived when they said they would. They explained everything they were doing.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Cynthia Wasem! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

May. 16th, 2023

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P Balles Queens, NY

The young lady that helped me on the phone was very willing to answer all my questions

1 year ago

Reply from Sunnova

Hi P Balles! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 12th, 2023

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Mike Radwick Henderson, NV

I was not there when he did the work . He picked up after the installation allis good

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Mike Radwick! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

May. 11th, 2023

Sunnova Reviews