Sunnova: Read 6,314 User Reviews From Real Homeowners

star star star star star

Robert Costantino

They make the process easy and deliver on everything they promised.

2 years ago

Reply from Sunnova

Thank you, Robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Vivian Wahba Boston, MA

Easy, smooth installation process, flexibility and responsive any time.

2 years ago

Reply from Sunnova

Thank you, Vivian! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Olga Maria

The system had worked as promised. Customer service is on point.

2 years ago

Reply from Sunnova

Thank you, Olga! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Heidi Ciolino Hamden, CT

I’m very pleased with Sunnova. My bill is way lower than when I had UI

2 years ago

Reply from Sunnova

Thank you, Heidi! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

julio cotto

Exelent service..great support...and user friendly equipment

2 years ago Edited March 21, 2024

Reply from Sunnova

Thank you, julio! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

EA G Sacramento, CA

Great service, competitive pricing. People know their systems well.

2 years ago

Reply from Sunnova

Thank you, EA! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Emilie Burns Arlington, TX

If there is a problem they promptly give me notice and send someone to fix it!

2 years ago

Reply from Sunnova

Thank you, Emilie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Betsy Caswell Wolcott, CT

Excellent customer service. Very attentive to the customers needs

2 years ago

Reply from Sunnova

Thank you, Betsy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Donald Flematti Middletown, CT

good service so far. my length of time with Sunnova is to new to say more.

2 years ago

Reply from Sunnova

Thank you, Donald! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Edwin Rivera

Its a good system and the service is top of the line ,very profesional .

2 years ago

Reply from Sunnova

Thank you, Edwin! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Michael Nieves

Awesome customer service. The way forward to reduce our carbon footprint

2 years ago

Reply from Sunnova

Thank you, Michael! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

mirna ramos

I loved this company. They are professional and keep their word

2 years ago

Reply from Sunnova

Thank you, mirna! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

brenda cabrera

Excellent service! Would recommend to anyone. Employees are very helpful!

2 years ago Edited September 27, 2023

Reply from Sunnova

Thank you, brenda! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

star star star star star

Barbara Dietrick Linden, NJ

The entire experience was quick, easy, efficient, and with no pressure

2 years ago

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Sep. 26th, 2023

star star star star star

Elvin Leon Columbus, GA

The whole process was perfect, customer service was excellent lo

2 years ago

Reply from Sunnova

Hello Elvin Leon , We are happy to hear your experience aligns with our commitment to offer the best quality of customer service.

Sep. 26th, 2023

star star star star star

ELVIN RAMOS-RUIZ

Since day one every person was polite amd very knowledgeable.

2 years ago Edited June 5, 2024

Reply from Sunnova

Thank you, ELVIN! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Adriana Salazar Houston, TX

good company with good prices and the installation process was quick

2 years ago Edited September 26, 2023

Reply from Sunnova

Greetings Adriana Salazar , We are happy to hear the installation process met your expectations. We strive to make the switch to solar a smooth journey, & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Sep. 26th, 2023

star star star star star

Diane Swank Lancaster, PA

Installation was very professional and did it in just a day.

2 years ago

Reply from Sunnova

Thank you, Diane! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Joseph Lewis

Great service and overall process. I would refer them to my family and friends.

2 years ago

Reply from Sunnova

Thank you, Joseph! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Dana

That is the best company,excellent communication and customer services.

2 years ago Edited September 27, 2023

Reply from Sunnova

Thank you, Dana! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

star star star star star

Fred Wanke San Diego, CA

Showed up ahead of schedule and completed work quickly and efficiently

2 years ago

Reply from Sunnova

Greetings, Fred Wanke, and welcome to the Sunnova family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 25th, 2023

star star star star star

Joseph

Professional, courteous & fast. Left the worksite clean also.

2 years ago

Reply from Sunnova

Hello, Joseph , Thank you for the 5 stars! We are committed to providing the best service possible.

Sep. 25th, 2023

star star star star_border star_border

Iris Argroe Goldsboro, NC

The technicians didn’t come to fix anything but to note the problems with the solar panels I already have.

2 years ago

Reply from Sunnova

Hello Iris Argroe , Thank you for bringing this issue to our attention. In order to better assist you, please reach out to us via email at customerservice@sunnova.com with your system ID in order for us to provide personalized assistance.

Sep. 25th, 2023

star star star star star

Kelvin Hernandez

2 years ago Edited September 29, 2023

Reply from Sunnova

Hello Kelvin Hernandez, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Sep. 29th, 2023

star star star star star

Mary Ann Zicolella

Absolutely professional all the way! My neighbor has also gone Solor

2 years ago Edited October 18, 2023

Reply from Sunnova

Hello , Mary Ann Zicolella, Thank you for the 5 star Review , Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Sep. 25th, 2023

star star star star star

Cathleen Snyder

Efficient, pleasant ,prompt , easy communication and understanding

2 years ago

Reply from Sunnova

Hello Cathleen Snyder, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Sep. 25th, 2023

star star star star star

BOB BETZ Bristol, CT

5 stars all the way! great job on the roof,really good team for the install!

2 years ago

Reply from Sunnova

Hello , Bob Betz, Thank you for the 5 stars. We are happy to hear the installation process was smooth. At Sunnova, we strive to make the switch a hassle-free solar journey, and it's fantastic to hear that your experience aligns with our commitment.

Sep. 25th, 2023

star star star star star

Larry Grube Wheeling, WV

Fast and friendly service. Generac picked a good crew to do the service

2 years ago

Reply from Sunnova

Thank you Larry, for taking the time to write us a kind review. We appreciate your feedback.

Sep. 21st, 2023

star star star star star

Debra Bowman

Working great for me... why won't people want cheaper electric bills

2 years ago Edited June 5, 2024

Reply from Sunnova

Hello Debra Bowman, thank you for helping us convert more homes into energy-saving powerhouses! We're happy to hear about your installation process and overall experience.

Sep. 19th, 2023

star star star star star

Carl Mooers Standish, ME

The only problem I have is how long it too from start to finish.

2 years ago

Reply from Sunnova

Hello Carl Mooers, We appreciate the 5 star review and the feedback. We understand that getting a solar system may be time consuming due to the process but we try to make it as smooth as possible. Should you have any concerns or questions feel free to contact Customerservice@Sunnova.com. Thank you!

Sep. 18th, 2023

star star star star star

Joy Hanford

Everything works great and I never have to call them to deal with anything

2 years ago

Reply from Sunnova

Hello Joy Hanford! We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 18th, 2023

star star star star star_border

Marivic Fiesta Henderson, NV

Excellent customer service! Brian (sales rep) has been very helpful and professional!

2 years ago

Reply from Sunnova

Hello Marivic Fiesta, we appreciate your feedback and if there is anything that we missed please get in contact with our dedicated team via email at CustomerService@Sunnova.com. Thank you for the 4 star review!

Sep. 19th, 2023

star star star star star

Jose Luis Alicea Rodriguez

Thank you, Sunnova for your service and attention, is a great Company

2 years ago

Reply from Sunnova

Hello Jose, we greatly appreciate your feedback. We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 18th, 2023

star star star star star

Julio E. Saldana Columbus, OH

It has been an excellent experience and the system has functioned flawlessly.

2 years ago

Reply from Sunnova

Thank you Julio E. Saldana for the positive and 5 star review!

Sep. 19th, 2023

star star star star star

Ofelia Neubaur

Excelente and fast service. Techs available to answer questions.

2 years ago

Reply from Sunnova

Thank you for the 5 star review and feedback! We work hard to make sure you understand every part of our process.

Sep. 19th, 2023

star star star star star

Barb L Hammonton, NJ

Good company with good service. We have had no issues with our system.

2 years ago

Reply from Sunnova

Hi Barb ! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

star star star star star

Felipe R Sanchez del Valle

A serious enterprise that takes care of clients, fast and proper business way.

2 years ago Edited September 18, 2023

Reply from Sunnova

Hi Felipe R Sanchez del Valle , We appreciate your positive feedback. We are committed to providing the best customer service possible.

Sep. 19th, 2023

star star star star star

Jorge Oquendo

Iam very happy with the system getting to it know better and learning from it.

2 years ago

Reply from Sunnova

Hi Jorge! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

star star star star star

Pablo Rivera

Loved customer service, fast repair service,makes us important.Love my service.

2 years ago

Reply from Sunnova

Thank you, Pablo ! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

star star star star star

Daisy Peña

Sonnova is a excelente company. It offer a first clases service.

2 years ago Edited September 18, 2023

Reply from Sunnova

Hello Daisy We are happy to hear such positive feedback! We strive to make the switch to solar a smooth journey, and it's fantastic to hear that your experience aligns with our commitment

Sep. 19th, 2023

star star star star star

Eric Rodriguez

Good and variable option for loans in solar electric equipment.

2 years ago Edited September 15, 2023

Reply from Sunnova

Hi Eric! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

star star star star star

Carlos Delgado

The overall service is excellent. The communication is outstanding.

2 years ago

Reply from Sunnova

Hello Carlos, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 15th, 2023

star star star star star

Carmen Gonzalez Canales

I have received very professional service and they are very responsible.

2 years ago Edited September 15, 2023

Reply from Sunnova

Greetings, Carmen We are happy to hear our service has satisfied you.

Sep. 19th, 2023

star star star star star

Nelson Alvarez

Excellent customer service and technical support in Puerto Rico.

2 years ago

Reply from Sunnova

Thank you, Nelson! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

star star star star star

Gilberto Mieles

Easy tramitation, clear orientation and all the documetation is quick and easy.

2 years ago Edited September 19, 2023

Reply from Sunnova

We appreciate your review, Gilberto Mieles. Our goal is to make sure you comprehend each step of our procedure completely. Your comments and participation are crucial in enabling us to provide energy-saving solutions to more homes. We appreciate your support!

Sep. 19th, 2023

star star star star star

Leticia Rivera

Recomiendo a amigos y familiares a Sunnova basado en nuestra experiencia

2 years ago Edited March 25, 2024

Reply from Sunnova

Estimada Leticia! Estamos contentos al escuchar que nuestro servico a sido satisfactorio. Muchas gracias por referirnos y por los comentarios positivos!

Mar. 26th, 2024

star star star star star

Carmen Pérez

I like the service Sunnova brings and the techniques that work with the company

2 years ago

Reply from Sunnova

Hi Carmen! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

star star star star star

Keyla Elias

Excellent customer service, I’m very satisfied with this experience.

2 years ago Edited September 15, 2023

Reply from Sunnova

Thank you, Keyla! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

star star star star star

Carmen Santiago

Excellent service, good communication. There is always an answer.

2 years ago Edited September 18, 2023

Reply from Sunnova

Greetings, Carmen Santiago ,We are delighted with your positive feedback, as we do our best to meet and exceed our customers expectations.

Sep. 19th, 2023

star star star star star

David Ortiz Miami, FL

Is a great product and it has work for me saving a lot of money

2 years ago

Reply from Sunnova

Hello David, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.

Sep. 15th, 2023

Sunnova Reviews