Sunnova: Read 6,314 User Reviews From Real Homeowners

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Pablo Valle

The sistem is good every time the energy is goin i have energy evrery time

2 years ago

Reply from Sunnova

Hello Pablok, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflects what we strive for. We appreciate the positive feedback.

Sep. 15th, 2023

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Tony Fraticelli

There warranty is excellent, they solved my problem in less than 5 days

2 years ago

Reply from Sunnova

Thank you, Tony! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Maria Resto

Excellent service, highly qualified staff, very good equipment,

2 years ago Edited March 21, 2024

Reply from Sunnova

Thank you, Maria Resto! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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James Matthews Phoenix, AZ

the people were very profesional and very informative

2 years ago

Reply from Sunnova

Thank you, James! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

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Peter Buffington Lakeland, FL

Liked the professionalism of their salesmen and site reviewer.

2 years ago

Reply from Sunnova

Thank you, Peter! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

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Debra Meagher Granite City, IL

They were all very professional and seemed to enjoy what they do

2 years ago

Reply from Sunnova

Hello Debra, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 14th, 2023

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R Martin Tefel Miami, FL

The system installed in my home was miscalculated, the production is very low compared to the electricity consumption. I ask for an immediate correction.

2 years ago

Reply from Sunnova

Hello Martin, we're truly sorry to hear about your dissatisfaction. Would it be possible for you to chat with us through your MySunnova portal. Thank you for your patience.

Sep. 14th, 2023

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Jose Lopez Atlanta, GA

Resolve the problem of the batteries and check for orther issues

2 years ago Edited September 13, 2023

Reply from Sunnova

Thank you, Jose! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

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Jackie Bishop

Everyone has been very informative and very nice. Fast and easy install

2 years ago

Reply from Sunnova

Thank you, Jackie! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

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Beba & Papo

Great company .good staff .that respond back when emailed or called

2 years ago

Reply from Sunnova

Thank you, Beba & Papo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

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Lynnette McGhee Burlington, NC

Everyone that came out to our house were well informed and professional.

2 years ago

Reply from Sunnova

We're happy to hear that everyone who visited your house was knowledgeable and professional. At Sunnova, we take pride in providing our valued consumers with knowledgeable and cordial service. Do not hesitate to get in touch if you ever need more help or have any questions. We appreciate you choosing us!

Sep. 14th, 2023

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Richard Bollon

You were reflective of what the solar rep promised financing wise

2 years ago

Reply from Sunnova

Hi Richard Bollon, We are pleased to learn that the promises made by our solar representative were matched. Our key priorities are ensuring transparency and keeping our promises. Please feel free to contact us if you have any further comments or questions in the future. Your happiness is significant to us. We appreciate you choose us for your solar requirements!

Sep. 14th, 2023

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Michael Lambert Queens, NY

The process has been great from sales, to installation, to usage

2 years ago

Reply from Sunnova

Hi Michael Lambert, We're thrilled to hear that your experience with us, from the initial sales phase through installation and now usage, has been exceptional. Providing a seamless and positive experience for our customers at every stage is our top priority, and it's rewarding to know that we've met your expectations. Thanks for choosing Sunnova!

Sep. 14th, 2023

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jeremiah bear 'Ewa Beach, HI

Great service and stellar communication throughout the whole process.

2 years ago

Reply from Sunnova

Hello Jeremiah Bear, Thank you for your kind words! We're thrilled to hear that you had a great service experience and that our communication was stellar throughout the entire process. If you ever need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to support you. Thank you for choosing us!

Sep. 14th, 2023

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Dustin Beres FL

Easy to work with, good rate! Everything was easy and understandable.

2 years ago

Reply from Sunnova

Hello, Dustin Beres, We are thrilled to learn about your fantastic customer service experience. We make an effort to keep our terms and conditions as straightforward as possible for our customers. Please do not hesitate to contact us if you have any more questions or require assistance in the future. We put a strong emphasis on your pleasure, and we're here to help you every step of the way. We appreciate you picking us!

Sep. 14th, 2023

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Luanna Tirado

I love the system. Is very easy to monitor and to understand

2 years ago

Reply from Sunnova

Hello Luanna Tirado, We're thrilled you love your system! If you ever need assistance or have questions in the future, please reach out. Your satisfaction matters, and we're here to help. Thanks for choosing us!

Sep. 14th, 2023

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Kenneth Cabral Boston, MA

I like the service I received the quality of the solar panels and grate

2 years ago

Reply from Sunnova

Hi Kenneth, We're thrilled you're satisfied with our service and solar panels. Your happiness drives our commitment to excellence. If you have more feedback or questions in the future, please reach out. Thank you for choosing us!

Sep. 14th, 2023

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michael lassiter

The system is paying for itself, and it provides me with additional income!

2 years ago

Reply from Sunnova

Hi Michael, That's fantastic to hear! If you ever have more questions in the future, please don't hesitate to reach out. Your satisfaction and success are important to us. Thank you for choosing us!

Sep. 14th, 2023

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David Correia Houston, TX

These guys were awesome very professional always didn't contact did a great job

2 years ago

Reply from Sunnova

Hello David Correia, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Sep. 12th, 2023

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Shari Haywood Bastrop, TX

Pleased about everything! Thank you for making Solar possible for me!!

2 years ago

Reply from Sunnova

Greetings Shari Haywood, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 12th, 2023

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Fe De Leon Orlando, FL

Very professional, responsible and I'm paying very low electric bill.

2 years ago

Reply from Sunnova

Hi Fe! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Joel Riley Las Vegas, NV

They are honest and forthcoming with information that was useful for me.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Joel! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 15th, 2023

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Randy Campoli Manahawkin, NJ

Great Company to work with and great staff and good customer service

2 years ago

Reply from Sunnova

Thank you, Randy! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family

Sep. 15th, 2023

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Douglas George Philadelphia, PA

Very professional. Well mannered. Installed was done quicker then expected.

2 years ago

Reply from Sunnova

Thanks for reaching out to us. Douglas George. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Sep. 14th, 2023

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Brad Riehl

Excellent company to work with sales rep and instalation crew is top notcn

2 years ago

Reply from Sunnova

Hello, Brad Riehl. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 14th, 2023

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Christina Poznaniak

No problems with the service or the ease in getting connected.

2 years ago

Reply from Sunnova

Hello, Christina Poznaniak. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 12th, 2023

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Melissa Genelus

I liked the process, because they let me know everything before they do them

2 years ago

Reply from Sunnova

Thanks for reaching out to us, Melissa Genelus. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Sep. 12th, 2023

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Adolphus Lewis

2 years ago

Reply from Sunnova

Hi Adolphus Lewis! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 31st, 2023

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Cathy Neidlinger Pine Grove, PA

Very professional and knowledgeable. You all did a wonderful job. Thank you

2 years ago

Reply from Sunnova

Thank you for your positive feedback, Cathy Neidlinger. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Sep. 7th, 2023

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Lisa Clifford Glassboro, NJ

Quick job (roof replacement was done in one day) and good clean up!

2 years ago

Reply from Sunnova

Hello, Lisa Clifford. We value your positive feedback. We're dedicated to offering the finest customer service possible, so we're happy you had such a smooth and effortless experience!

Sep. 6th, 2023

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stu erskine (HiggsBoson) Sarasota, FL

I like their customer service REP, Tyler. He explained everything to me.

2 years ago Edited September 18, 2023

Reply from Sunnova

Hello Stu Erskine, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 6th, 2023

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Spazazz village Palm Bay, FL

Great working with this company. Friendly And knowledgeable staff.

2 years ago

Reply from Sunnova

Hi Spazazz Village, We appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Sep. 6th, 2023

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Larry Glanton Valrico, FL

Very professional with great service. Great experience in every aspect .

2 years ago

Reply from Sunnova

Hello Larry Glanton, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 6th, 2023

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Mikel Hays

The guys are welcome out here anytime. Thank you for sending them out

2 years ago

Reply from Sunnova

Hi Mikel Hays, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Sep. 6th, 2023

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Judy Zangrilli Sarasota, FL

New install, so far so good. Installation crew did a great job.

2 years ago

Reply from Sunnova

Hello, Judy Zangrilli. We value your positive feedback. We're dedicated to offering the finest customer service possible, so we're happy you had such a smooth and effortless experience!

Sep. 6th, 2023

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Eric Zimmerman Lykens, PA

Great people and service!! I would refer to friends and family

2 years ago

Reply from Sunnova

Hello, Eric Zimmerman. Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 6th, 2023

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Craig A. George Tempe, AZ

Great communication and installation was quick! Highly recommend

2 years ago

Reply from Sunnova

Thanks for reaching out to us. Craig A. George. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Sep. 6th, 2023

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Jennifer Evans Surprise, AZ

Everything from sales to installation was professional and easy to talk to .

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Jennifer Evans! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Aug. 28th, 2023

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Cecelia Mission Viejo, CA

Everything went very smoothly. They were there for any concerns.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Cecelia! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Aug. 28th, 2023

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Jennifer Allen Worth, IL

Representative was very professional and answered all my questions

2 years ago

Reply from Sunnova

Hi Jennifer Allen, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Aug. 24th, 2023

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Rose M Koch

Updates on progress of the install. Very professional people did the work.

2 years ago

Reply from Sunnova

Greetings Rose M. Koch, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free and professional as possible; we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova

Aug. 23rd, 2023

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Patricia Dallas, TX

Replacement was scheduled and missed without any contact. Eventually got it right.

2 years ago

Reply from Sunnova

Hello Patricia! We greatly appreciate your honest feedback as it allows area for improvement. If you have any further questions or concerns, please do contact us at 866.786.6682 or via email at customerservice@sunnova.com.

Aug. 23rd, 2023

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Ronald Schwartz Quarryville, PA

They did a great job and quickly and explained how it all works

2 years ago

Reply from Sunnova

Ronald Schwartz, thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Aug. 22nd, 2023

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Barbara South Gate, CA

Their patients and understanding Tyler is an awesome 👍 rep.

2 years ago

Reply from Sunnova

Hello Barbara! We're so happy to hear about your excellent experience with the salesperson. We hope to continue to service you as best as we can. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Aug. 22nd, 2023

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Rochell

It was great with being helpful with answering my questions.

2 years ago

Reply from Sunnova

Thank you for reaching out to us, Rochell! At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Aug. 22nd, 2023

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Mike Fogle Powell, OH

Talked with techs for 10 minutes. They were well mannered and knowledgeable. Did improve performance of panels.

2 years ago

Reply from Sunnova

Thank you for the honest review, Mike Fogle. Our commitment is to help ensure you have a good performing system with excellent service. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Aug. 22nd, 2023

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Rich Mikrut Atlanta, GA

Very professional setup, impressed with everyone we met so far

2 years ago

Reply from Sunnova

Hello Rich Mikrut, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a professional and smooth transition to solar; we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Aug. 18th, 2023

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janice Sanchez Las Vegas, NV

Large savings on my energy bill. Bill is same every month, so can plan my monthly bills.

2 years ago

Reply from Sunnova

Thank you, Janice Sanchez, for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. We hope to continue giving you savings and to provide the best service we can!

Aug. 11th, 2023

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Gerold Brower Sr San Diego, CA

Very quite while they were working and always where they said be.

2 years ago

Reply from Sunnova

Thank you for your feedback, Gerold Brower Sr. We work hard to make sure you're aware of where we are in the steps of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 10th, 2023

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Robert Tello North Conway, NH

Very professional and knowledgeable sales and support teams!!

2 years ago

Reply from Sunnova

Robert Tello, thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Aug. 8th, 2023

Sunnova Reviews