Sunnova: Read 6,313 User Reviews From Real Homeowners

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Carl Mooers Standish, ME

The only problem I have is how long it too from start to finish.

2 years ago

Reply from Sunnova

Hello Carl Mooers, We appreciate the 5 star review and the feedback. We understand that getting a solar system may be time consuming due to the process but we try to make it as smooth as possible. Should you have any concerns or questions feel free to contact Customerservice@Sunnova.com. Thank you!

Sep. 18th, 2023

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Joy Hanford

Everything works great and I never have to call them to deal with anything

2 years ago

Reply from Sunnova

Hello Joy Hanford! We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 18th, 2023

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Marivic Fiesta Henderson, NV

Excellent customer service! Brian (sales rep) has been very helpful and professional!

2 years ago

Reply from Sunnova

Hello Marivic Fiesta, we appreciate your feedback and if there is anything that we missed please get in contact with our dedicated team via email at CustomerService@Sunnova.com. Thank you for the 4 star review!

Sep. 19th, 2023

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Jose Luis Alicea Rodriguez

Thank you, Sunnova for your service and attention, is a great Company

2 years ago

Reply from Sunnova

Hello Jose, we greatly appreciate your feedback. We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 18th, 2023

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Julio E. Saldana Columbus, OH

It has been an excellent experience and the system has functioned flawlessly.

2 years ago

Reply from Sunnova

Thank you Julio E. Saldana for the positive and 5 star review!

Sep. 19th, 2023

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Ofelia Neubaur

Excelente and fast service. Techs available to answer questions.

2 years ago

Reply from Sunnova

Thank you for the 5 star review and feedback! We work hard to make sure you understand every part of our process.

Sep. 19th, 2023

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Barb L Hammonton, NJ

Good company with good service. We have had no issues with our system.

2 years ago

Reply from Sunnova

Hi Barb ! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Felipe R Sanchez del Valle

A serious enterprise that takes care of clients, fast and proper business way.

2 years ago Edited September 18, 2023

Reply from Sunnova

Hi Felipe R Sanchez del Valle , We appreciate your positive feedback. We are committed to providing the best customer service possible.

Sep. 19th, 2023

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Jorge Oquendo

Iam very happy with the system getting to it know better and learning from it.

2 years ago

Reply from Sunnova

Hi Jorge! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Pablo Rivera

Loved customer service, fast repair service,makes us important.Love my service.

2 years ago

Reply from Sunnova

Thank you, Pablo ! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Daisy Peña

Sonnova is a excelente company. It offer a first clases service.

2 years ago Edited September 18, 2023

Reply from Sunnova

Hello Daisy We are happy to hear such positive feedback! We strive to make the switch to solar a smooth journey, and it's fantastic to hear that your experience aligns with our commitment

Sep. 19th, 2023

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Eric Rodriguez

Good and variable option for loans in solar electric equipment.

2 years ago Edited September 15, 2023

Reply from Sunnova

Hi Eric! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Carlos Delgado

The overall service is excellent. The communication is outstanding.

2 years ago

Reply from Sunnova

Hello Carlos, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 15th, 2023

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Carmen Gonzalez Canales

I have received very professional service and they are very responsible.

2 years ago Edited September 15, 2023

Reply from Sunnova

Greetings, Carmen We are happy to hear our service has satisfied you.

Sep. 19th, 2023

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Nelson Alvarez

Excellent customer service and technical support in Puerto Rico.

2 years ago

Reply from Sunnova

Thank you, Nelson! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Gilberto Mieles

Easy tramitation, clear orientation and all the documetation is quick and easy.

2 years ago Edited September 19, 2023

Reply from Sunnova

We appreciate your review, Gilberto Mieles. Our goal is to make sure you comprehend each step of our procedure completely. Your comments and participation are crucial in enabling us to provide energy-saving solutions to more homes. We appreciate your support!

Sep. 19th, 2023

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Leticia Rivera

Recomiendo a amigos y familiares a Sunnova basado en nuestra experiencia

2 years ago Edited March 25, 2024

Reply from Sunnova

Estimada Leticia! Estamos contentos al escuchar que nuestro servico a sido satisfactorio. Muchas gracias por referirnos y por los comentarios positivos!

Mar. 26th, 2024

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Carmen Pérez

I like the service Sunnova brings and the techniques that work with the company

2 years ago

Reply from Sunnova

Hi Carmen! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Keyla Elias

Excellent customer service, I’m very satisfied with this experience.

2 years ago Edited September 15, 2023

Reply from Sunnova

Thank you, Keyla! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Carmen Santiago

Excellent service, good communication. There is always an answer.

2 years ago Edited September 18, 2023

Reply from Sunnova

Greetings, Carmen Santiago ,We are delighted with your positive feedback, as we do our best to meet and exceed our customers expectations.

Sep. 19th, 2023

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David Ortiz Miami, FL

Is a great product and it has work for me saving a lot of money

2 years ago

Reply from Sunnova

Hello David, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.

Sep. 15th, 2023

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Pablo Valle

The sistem is good every time the energy is goin i have energy evrery time

2 years ago

Reply from Sunnova

Hello Pablok, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflects what we strive for. We appreciate the positive feedback.

Sep. 15th, 2023

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Tony Fraticelli

There warranty is excellent, they solved my problem in less than 5 days

2 years ago

Reply from Sunnova

Thank you, Tony! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Maria Resto

Excellent service, highly qualified staff, very good equipment,

2 years ago Edited March 21, 2024

Reply from Sunnova

Thank you, Maria Resto! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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James Matthews Phoenix, AZ

the people were very profesional and very informative

2 years ago

Reply from Sunnova

Thank you, James! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

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Peter Buffington Lakeland, FL

Liked the professionalism of their salesmen and site reviewer.

2 years ago

Reply from Sunnova

Thank you, Peter! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

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Debra Meagher Granite City, IL

They were all very professional and seemed to enjoy what they do

2 years ago

Reply from Sunnova

Hello Debra, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 14th, 2023

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R Martin Tefel Miami, FL

The system installed in my home was miscalculated, the production is very low compared to the electricity consumption. I ask for an immediate correction.

2 years ago

Reply from Sunnova

Hello Martin, we're truly sorry to hear about your dissatisfaction. Would it be possible for you to chat with us through your MySunnova portal. Thank you for your patience.

Sep. 14th, 2023

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Jose Lopez Atlanta, GA

Resolve the problem of the batteries and check for orther issues

2 years ago Edited September 13, 2023

Reply from Sunnova

Thank you, Jose! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

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Jackie Bishop

Everyone has been very informative and very nice. Fast and easy install

2 years ago

Reply from Sunnova

Thank you, Jackie! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

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Beba & Papo

Great company .good staff .that respond back when emailed or called

2 years ago

Reply from Sunnova

Thank you, Beba & Papo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

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Lynnette McGhee Burlington, NC

Everyone that came out to our house were well informed and professional.

2 years ago

Reply from Sunnova

We're happy to hear that everyone who visited your house was knowledgeable and professional. At Sunnova, we take pride in providing our valued consumers with knowledgeable and cordial service. Do not hesitate to get in touch if you ever need more help or have any questions. We appreciate you choosing us!

Sep. 14th, 2023

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Richard Bollon

You were reflective of what the solar rep promised financing wise

2 years ago

Reply from Sunnova

Hi Richard Bollon, We are pleased to learn that the promises made by our solar representative were matched. Our key priorities are ensuring transparency and keeping our promises. Please feel free to contact us if you have any further comments or questions in the future. Your happiness is significant to us. We appreciate you choose us for your solar requirements!

Sep. 14th, 2023

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Michael Lambert Queens, NY

The process has been great from sales, to installation, to usage

2 years ago

Reply from Sunnova

Hi Michael Lambert, We're thrilled to hear that your experience with us, from the initial sales phase through installation and now usage, has been exceptional. Providing a seamless and positive experience for our customers at every stage is our top priority, and it's rewarding to know that we've met your expectations. Thanks for choosing Sunnova!

Sep. 14th, 2023

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jeremiah bear 'Ewa Beach, HI

Great service and stellar communication throughout the whole process.

2 years ago

Reply from Sunnova

Hello Jeremiah Bear, Thank you for your kind words! We're thrilled to hear that you had a great service experience and that our communication was stellar throughout the entire process. If you ever need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to support you. Thank you for choosing us!

Sep. 14th, 2023

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Dustin Beres FL

Easy to work with, good rate! Everything was easy and understandable.

2 years ago

Reply from Sunnova

Hello, Dustin Beres, We are thrilled to learn about your fantastic customer service experience. We make an effort to keep our terms and conditions as straightforward as possible for our customers. Please do not hesitate to contact us if you have any more questions or require assistance in the future. We put a strong emphasis on your pleasure, and we're here to help you every step of the way. We appreciate you picking us!

Sep. 14th, 2023

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Luanna Tirado

I love the system. Is very easy to monitor and to understand

2 years ago

Reply from Sunnova

Hello Luanna Tirado, We're thrilled you love your system! If you ever need assistance or have questions in the future, please reach out. Your satisfaction matters, and we're here to help. Thanks for choosing us!

Sep. 14th, 2023

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Kenneth Cabral Boston, MA

I like the service I received the quality of the solar panels and grate

2 years ago

Reply from Sunnova

Hi Kenneth, We're thrilled you're satisfied with our service and solar panels. Your happiness drives our commitment to excellence. If you have more feedback or questions in the future, please reach out. Thank you for choosing us!

Sep. 14th, 2023

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michael lassiter

The system is paying for itself, and it provides me with additional income!

2 years ago

Reply from Sunnova

Hi Michael, That's fantastic to hear! If you ever have more questions in the future, please don't hesitate to reach out. Your satisfaction and success are important to us. Thank you for choosing us!

Sep. 14th, 2023

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David Correia Houston, TX

These guys were awesome very professional always didn't contact did a great job

2 years ago

Reply from Sunnova

Hello David Correia, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Sep. 12th, 2023

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Shari Haywood Bastrop, TX

Pleased about everything! Thank you for making Solar possible for me!!

2 years ago

Reply from Sunnova

Greetings Shari Haywood, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 12th, 2023

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Fe De Leon Orlando, FL

Very professional, responsible and I'm paying very low electric bill.

2 years ago

Reply from Sunnova

Hi Fe! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Joel Riley Las Vegas, NV

They are honest and forthcoming with information that was useful for me.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Joel! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 15th, 2023

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Randy Campoli Manahawkin, NJ

Great Company to work with and great staff and good customer service

2 years ago

Reply from Sunnova

Thank you, Randy! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family

Sep. 15th, 2023

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Douglas George Philadelphia, PA

Very professional. Well mannered. Installed was done quicker then expected.

2 years ago

Reply from Sunnova

Thanks for reaching out to us. Douglas George. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Sep. 14th, 2023

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Brad Riehl

Excellent company to work with sales rep and instalation crew is top notcn

2 years ago

Reply from Sunnova

Hello, Brad Riehl. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 14th, 2023

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Christina Poznaniak

No problems with the service or the ease in getting connected.

2 years ago

Reply from Sunnova

Hello, Christina Poznaniak. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 12th, 2023

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Melissa Genelus

I liked the process, because they let me know everything before they do them

2 years ago

Reply from Sunnova

Thanks for reaching out to us, Melissa Genelus. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Sep. 12th, 2023

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Adolphus Lewis

2 years ago

Reply from Sunnova

Hi Adolphus Lewis! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 31st, 2023

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Cathy Neidlinger Pine Grove, PA

Very professional and knowledgeable. You all did a wonderful job. Thank you

2 years ago

Reply from Sunnova

Thank you for your positive feedback, Cathy Neidlinger. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Sep. 7th, 2023

Sunnova Reviews