Sunnova: Read 6,313 User Reviews From Real Homeowners

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Arthur “Art” Hayes

Couldn’t finish twice. Left door tag but didn’t tell me the result. I was in the house all day.

1 year ago

Reply from Sunnova

Hello Arthur. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of completing work orders in a timely matter. Thank you for your patience, and giving us the opportunity to serve you better.

Aug. 30th, 2024

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silver surfer

They fixed my broken solar equipment that another company failed to do

1 year ago

Reply from Sunnova

Hi silver, thank you for your message. We're glad to hear that your experience with us has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Aug. 29th, 2024

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randy snider

Great product and great company that sold and did the install!

1 year ago

Reply from Sunnova

Hi Randy. We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Aug. 29th, 2024

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Paul Loucks

Great install , one day Job, polite and clean up was acceptable

1 year ago

Reply from Sunnova

Thank you, Paul Loucks! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Aug. 28th, 2024

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Jackie Garis

Everything went just like they said it would. There were no surprises!

1 year ago

Reply from Sunnova

Hi Jackie, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Aug. 26th, 2024

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Danielle Karch

Everything went great and I look forward to having a greener household.

1 year ago

Reply from Sunnova

Hello Danielle. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Aug. 23rd, 2024

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jorge wheeler

👍🏽😎 I ‘m new here so there isn’t much for me to say.

1 year ago

Reply from Sunnova

Thank you, jorge! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 21st, 2024

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Faith Chavez

Once they arrived they were very through and nice. Installation went smoothly.

1 year ago

Reply from Sunnova

Hello Faith. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 15th, 2024

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Thomas curzio

Very kind and helpful. Very happy to have a new roof and solar panels.

1 year ago

Reply from Sunnova

Thank you, Thomas! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 6th, 2024

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Calvin Prince

All the steps needed to get the solar were done in a timely manner.

1 year ago

Reply from Sunnova

Hi Calvin, thank you for your 5-star rating! We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Aug. 5th, 2024

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Gustavo Torres

Grate company. There are very good in service and monitoring the siate

1 year ago

Reply from Sunnova

Hello Gustavo, thank you for your message. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Aug. 5th, 2024

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Tony Scacca

Excellent service and installation. Customer service very helpful

1 year ago

Reply from Sunnova

Hello Tony. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 5th, 2024

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Barb Sokolowski

My roof leaked the first rain after installation. It still leaks. There are very poor at communication. They don’t get back to you. They ignore your calls.

1 year ago

Reply from Sunnova

Hello Barb, we thank you for bringing this to our attention. We are working on resolving these issues for you. We do apologize for any inconvenience and do thank you for speaking with us today.

Aug. 2nd, 2024

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Teresa

They were very professional in dealing with the repair of my system

1 year ago

Reply from Sunnova

Thank you, Teresa! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 2nd, 2024

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Suo Gumbus

Spoke with Chris J. who provided outstanding help with our issue.

1 year ago

Reply from Sunnova

Hello Suo. Thank you for your positive feedback regarding our customer service! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Aug. 2nd, 2024

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Luis Berrios

En el 12/31/2024 se fue la luz yo pude restar con mi familia seguro.

1 year ago Edited January 10, 2025

Reply from Sunnova

Hola Luis, gracias por tu reseña de cinco estrellas. Apreciamos tu comentario. Esperamos que nuestros servicios sigan superando sus expectativas.

Jan. 10th, 2025

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Glenda C. Bell

From sales to installation I was informed every step of the way. I’m truly happy with my system.

1 year ago

Reply from Sunnova

Hi Glenda, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Jul. 30th, 2024

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Ed Howell

Great clean install. Very professional installers. Quick and efficient.

1 year ago

Reply from Sunnova

Hi Ed, thank you for your message. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. We appreciate the positive feedback.

Jul. 30th, 2024

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Curt Macias

Overall, very happy with my set up and their customer service is great

1 year ago

Reply from Sunnova

Thank you, Curt Macias! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jul. 24th, 2024

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ChevyBoss

Great solar company my rep Glen P was awesome customer service.

1 year ago

Reply from Sunnova

Hello ChevyBoss, our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jul. 16th, 2024

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Ray Schweighofer

On time, no hard sell, good workmanship, saving money with Solar

1 year ago

Reply from Sunnova

Thank you, Ray! We appreciate your review and the time you took to share your experience. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jul. 12th, 2024

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Jay Ritz

So far so good. Ask me after my first full months electric bill!! Jay

1 year ago

Reply from Sunnova

Hello Jay, thank you for your five-star review, we appreciate your feedback! We hope our services keep exceeding your expectations.

Jul. 12th, 2024

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Rosemary Watson Burritt

Took a while for all the permits, but not Sunna's problem, towns.

1 year ago

Reply from Sunnova

Thank you, Rosemary! We appreciate your review. We value our customers and appreciate the time you took to share your experience. We hope our services keep exceeding your expectations.

Jul. 12th, 2024

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theodore dekoninck

Prompt responses to all my questions and delivered as promised

1 year ago

Reply from Sunnova

Hello Theodore. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jul. 2nd, 2024

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Toni molina

Easy process Leasing and not owning is better option for me

1 year ago

Reply from Sunnova

Hi Toni Molina! We appreciate your feedback. Thank you for being part of the Sunnova Family.

Jul. 1st, 2024

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Mercedes Elder

Excellent, reliable, good Co to deal with, good services, easy app to use

1 year ago

Reply from Sunnova

Hi Mercedes Elder! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jul. 1st, 2024

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Sharlene Malave

Great company and great service. It has been a pleasant experience.

1 year ago

Reply from Sunnova

Hello Sharlene Malave, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Jul. 1st, 2024

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Fran Bathurst

So far everything is doing very well. I would like to give it more time.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Fran Bathurst! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jul. 1st, 2024

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Kurt Muller

It's great. Installers were very accommodating with my broken shoulder

1 year ago

Reply from Sunnova

Hello Kurt. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jul. 2nd, 2024

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cesar sandoval

Best company in Solar business. Pro staff and excellent communication

1 year ago

Reply from Sunnova

Hello cesar, our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for being part of the Sunnova Family!

Jun. 28th, 2024

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javier saula

👍 good job, Have a great experience with you guys. keep up the good work

1 year ago

Reply from Sunnova

Hello Javier. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jul. 2nd, 2024

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Tabitha Cervantes

Great company. Very satisfied with the installation and service

1 year ago

Reply from Sunnova

Hello Tabitha. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jul. 2nd, 2024

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Sandra Chevalier

I like your professionalism and the way you take of customers.

1 year ago

Reply from Sunnova

Hi Sandra! Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for being part of the Sunnova Family!

Jun. 28th, 2024

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Norval Melton

Seems like a good company was fast and efficient getting the system installed.

1 year ago

Reply from Sunnova

Hi Norval, we strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jun. 28th, 2024

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Mary Gennaro

Very conciesie. Everyone knew what they were doing. Well trained

1 year ago

Reply from Sunnova

Hi Mary. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jun. 28th, 2024

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James Bradshaw

He was very professional.he answer question to the best of ablity.

1 year ago

Reply from Sunnova

Thank you, James! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Over Esene

I’m impressed with the service I received from Sunoval About

1 year ago

Reply from Sunnova

Thank you, Over! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Rob Stawicki

Excellent conpany to work with. I have recommended to friends and family

1 year ago

Reply from Sunnova

Hello Rob. Thank you for your support! We are pleased to have you as part of our Sunnova family!

Jun. 18th, 2024

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Rachel Greer

Questions answered in an easy to understand manner. Professional installers.

1 year ago

Reply from Sunnova

Thank you, Rachel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 14th, 2024

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Katie Bagley

again today was the first time we have had the solar panels installed.

1 year ago

Reply from Sunnova

Thank you, Katie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 14th, 2024

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jeff kraftchak

Had thought about solar but didn't do it until we spoke to Sunnova.

1 year ago

Reply from Sunnova

Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 14th, 2024

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Howard Ross

Excellent Service, great company,free comparison and expert guidance

1 year ago

Reply from Sunnova

Greetings Howard! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

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Alexia M Durant

Great company. They are truthful and timely with all their interactions.

1 year ago

Reply from Sunnova

Hello Alexia. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 18th, 2024

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Emory Hook III

Saving on electric in the future . Solar is the wave of the future

1 year ago

Reply from Sunnova

Hello Emory. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jun. 13th, 2024

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Celia M Roman Maldonado

This company is efficient and secure, convenient and reliable

1 year ago

Reply from Sunnova

Greetings Celia. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 25th, 2024

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Sarah Del Guercio

I recommend anyone looking to go Solar to use Sunnova. They are great to work with.

1 year ago

Reply from Sunnova

Hello Sarah. Thank you for your 4-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jun. 25th, 2024

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Steve Butler

They did what they said they would do, when they said they would do it.

1 year ago

Reply from Sunnova

Greetings Steve. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 12th, 2024

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Stoney Carroll

The whole process from start to finish was very professional executed.

1 year ago

Reply from Sunnova

Hello Stoney! Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 13th, 2024

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Alicia

Great Company. Interactions from initial meeting through installment was great.

1 year ago

Reply from Sunnova

Hello Alicia. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 12th, 2024

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D M

Going solar best decision ever. Sunova has been wonderful no issues

1 year ago

Reply from Sunnova

Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 12th, 2024

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