Sunnova: Read 5,942 User Reviews From Real Homeowners

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Loretta Anthony

I like Sunnova. This survey did not work easily

5 months ago

Reply from Sunnova

Thank you, Loretta! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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SHOMIK CHAUDHURI

Excellent value for money. Excellent service

5 months ago

Reply from Sunnova

Thank you, SHOMIK! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Ron Gaudet

They do a good job and deliver what is promised

5 months ago

Reply from Sunnova

Hello Ron, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Jun. 25th, 2024

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Carlos Maldonado (CarlosFace Productions's)

The best of the best! The best companny ever

5 months ago

Reply from Sunnova

Hi Carlos! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!

Jun. 25th, 2024

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Maribel Rodriguez-Laboy

EXCELLENT EQUIPMENT & SERVICES. I SAVING A LOT.

5 months ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 7th, 2024

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Henry Portes

Great service and answered all my questions

5 months ago

Reply from Sunnova

Hello Henry, thank you for taking the time to share your experience. We work hard to make sure you understand every part of our process, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Jun. 6th, 2024

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Joseph Casler

Everything went very smooth, very Impressed with the whole process.

8 months ago

Reply from Sunnova

Hello Joseph Casler, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Feb. 8th, 2024

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john hernandez-mendez Deltona, FL

It was a good experience the whole process no hidden cost or add on

9 months ago

Reply from Sunnova

Thank you for reaching out to us, john hernandez-mendez. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Feb. 6th, 2024

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T killam Stonington, CT

Very happy with my system, overall generates almost all power year round

9 months ago

Reply from Sunnova

Hi T Killiam, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jan. 31st, 2024

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Hilda Grzybek Hartford, CT

I like Sunnova because explain all the steps for the installation and after .

9 months ago

Reply from Sunnova

Thank you for your message, xxxx. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jan. 22nd, 2024

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Randy Duckworth

Since this solar installation my breaker keeps going off. If this continues I will get rid of Solar.

9 months ago

Reply from Sunnova

Hello Randy Duckworth, thank you for review. Please email us at customerservice@sunnova.com with your system ID and we will gladly reach out to you with assistance regarding your breaker. We look forward to providing the excellent service you deserve.

Jan. 18th, 2024

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Lyssa R Palm Bay, FL

Works well so far since we had just turned on the system in January 2024

9 months ago

Reply from Sunnova

Thank you for for your review, Lyssa R . At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Jan. 15th, 2024

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Deborah Kilian Billerica, MA

The whole process was long and arduous. Reps were not good about answering texts. Still waiting for $500 sign on bonus.

9 months ago

Reply from Sunnova

Deborah Kilian, thanks for sharing your feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family! Please feel free to visit sunnovarewards.com regarding your Sunnova incentive.

Jan. 8th, 2024

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John Koskinen Philadelphia, PA

Outstanding from start to finish as well as with follow up call!

10 months ago

Reply from Sunnova

Hello John Koskinen, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jan. 8th, 2024

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pablo j claudio

Reliability and efficient service. High quality product service.

10 months ago

Reply from Sunnova

Hello pablo j claudio, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Jan. 2nd, 2024

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Andrea Osborn Ocala, FL

The company is very easy to work with and is always on top of my system

10 months ago

Reply from Sunnova

Hello, Andrea Osborn. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Jan. 2nd, 2024

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Stephanie Clegg Belleville, NJ

I love my solar system and I enjoy my discounted electrical bill.

10 months ago

Reply from Sunnova

Stephanie Clegg , thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Dec. 26th, 2023

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Fernando

Your customer service is very informative and very professional.

10 months ago Edited June 5, 2024

Reply from Sunnova

Thank you for your message Fernando. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jan. 3rd, 2024

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Carol

We got off to slow start but once system was in it is working great

10 months ago Edited March 25, 2024

Reply from Sunnova

Dear Carol, Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We are pleased to welcome you to the Sunnova family! We worked hard to make the switch to solar seamlessly, and we are very happy to know that your experience reflected what we were looking for. We welcome positive feedback.

Mar. 26th, 2024

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Wanda Gonzaga

Has a complete program that helps us to take care of our home energy.

10 months ago

Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jan. 3rd, 2024

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Tim Burklow Portland, OR

Very organized and good communication throughout each step of the process.

10 months ago

Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jan. 3rd, 2024

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Gabriela Arizan

Excellent company , future focused , amazing customer support!

10 months ago Edited June 5, 2024

Reply from Sunnova

Hello Gabriela Arizan, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Jan. 2nd, 2024

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Donna Franklin Fort Worth, TX

The system I recvd is a very good one now the the kinks are worked out !!

10 months ago

Reply from Sunnova

Thank you, Donna! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Greg York Villas, NJ

Great company, quick and attentive customer service people. decent to work with

10 months ago

Reply from Sunnova

Hello, Greg York. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Dec. 26th, 2023

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Madalyn Arevalo Tempe, AZ

I love the communication and how the whole experience was easy and convenient.

10 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Michael Duffy

Great product, service is outstanding. Technicians and reps are knowledgeablae

10 months ago Edited March 21, 2024

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Jose Torres

We started saving money on electric bill and it’s well worth it

10 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Good Guy Kill Devil Hills, NC

Providing service after the original solar company went bankrupt!!

10 months ago

Reply from Sunnova

Thank you, Good! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Evelyn Henderson, NV

How fast installation was and the professionalism of the installers.

10 months ago

Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 26th, 2023

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Richie Rich Hollywood, FL

I liked the professionalism of the company and its employees

10 months ago

Reply from Sunnova

Thank you, Richie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Mary Baldwin Park, CA

Generally smooth process. Customer communications very clear & responsive.

10 months ago

Reply from Sunnova

Thank you, Mary! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Cathy Nevins Cherry Hill, NJ

Great Solar panels, service and maintenance. Sunnova is on top of things.

10 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Warren V Parkin

Easy to deal with people that I have met are very professional & well trained

10 months ago Edited June 5, 2024

Reply from Sunnova

Thank you, Warren! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Moises Ramirez Orlando, FL

Pretty good company over all. Got me the best deal with good interest.

10 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Leslie Santiago

Excellent work and costumer services, Thanks for your services

10 months ago

Reply from Sunnova

Thank you, Leslie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Linda Riggan Texarkana, TX

I will tell everybody I know about how professional this company was

10 months ago

Reply from Sunnova

Thank you, Linda! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Francisco Rivera

Excellent staff, problems solved in a short time very quickly.

10 months ago

Reply from Sunnova

Thank you, Francisco! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Karen Smith Quincy, MA

Great installation Good energy output Great communication to customers

10 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Maria Diaz

Best customer service in the world. They are available to help

10 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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alberto rodriguez New York, NY

Savings all the way from day one that the system was installed.

10 months ago

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Dec. 26th, 2023

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Holly Tillson Columbia, MD

Easy to work with. Clear in their contracting. Great customer service

10 months ago

Reply from Sunnova

Thank you, Holly! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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manisha shah Orlando, FL

Overall is good company to deal with. Customer service was good

10 months ago

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Dec. 27th, 2023

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Jessica Lilly Dallas, TX

Fantastic from beginning to end!! Thank you for your hardwork.

10 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 27th, 2023

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martin loughney Port Saint Lucie, FL

From the salesman Jarrod To the installers . We are very professional

10 months ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 27th, 2023

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Michael Varlaro Chalfont, PA

Quality, affordable, professional, open line of communication.

10 months ago

Reply from Sunnova

Hello Michael Varlaro, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 21st, 2023

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Mary Freeman

Like them because they always let you know what was going on for each step

10 months ago

Reply from Sunnova

Mary Freeman, thanks for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses.

Dec. 21st, 2023

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Angela Lopez

A great and experienced company. I have the system in my two homes.

10 months ago

Reply from Sunnova

Hi Angela Lopez. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Rest assured that our team is actively looking into your account and the concerns you've raised. We understand the importance of addressing your issues promptly, and one of our dedicated agents will be in touch with you shortly to discuss and help resolve the matter. We would like to apologize for any inconvenience you may have faced. Thank you for your understanding and patience.

Dec. 21st, 2023

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Will Campbell Moreno Valley, CA

Activated fast! Thanks Sunoco for helping me get my solar activated quick

10 months ago

Reply from Sunnova

Hello Will Campbell, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 20th, 2023

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dawann washington Waldorf, MD

Panels were installed November 2,2023. Panels have not worked. Appointments were made for December 18, 2023 and no one showed up neither did they call

10 months ago

Reply from Sunnova

Hi dawann washington, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Rest assured that our team is actively looking into your account and the concerns you've raised. We understand the importance of addressing your issues promptly, and one of our dedicated agents will be in touch with you shortly to discuss and help resolve the matter. We would like to apologize for any inconvenience you may have faced. Thank you for your understanding and patience.

Dec. 19th, 2023

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Lois Seiler Tampa, FL

Everyone was very nice & informative. Problem getting system to work correctly. All good now.

10 months ago

Reply from Sunnova

Hello Lois Seiler, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 19th, 2023

Sunnova Reviews