Sunnova: Read 6,080 User Reviews From Real Homeowners

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Mayra Jessie

Great service and the equipment is very reliable. No problems at all so far

9 months ago Edited March 21, 2024

Reply from Sunnova

Greetings, Mayra Jessie. We appreciate your review. We are pleased that you received faultless and simple service. We value your assistance in turning more households into energy-efficient powerhouses!

Mar. 22nd, 2024

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omar acevedo

Great company and service!!! The sun is our infinite energy!!

9 months ago

Reply from Sunnova

omar acevedo, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Johanna Osoria

Good price, excellent service, so far only a good experience.

9 months ago

Reply from Sunnova

Johanna Osoria, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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RevRad USA

Clear communication, excellent service, and getting the results we hoped for.

9 months ago

Reply from Sunnova

Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 22nd, 2024

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Matthew Issman

Very pleased with the program from sales to installation to service

9 months ago

Reply from Sunnova

Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 22nd, 2024

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Miguel Ramos

Excellent Customer Service. System working with no problem since day one

9 months ago

Reply from Sunnova

Hello Miguel! Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Mar. 22nd, 2024

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South windsor customer

Good reviews and professional advisors made the process easy

9 months ago

Reply from Sunnova

Greetings! Thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 22nd, 2024

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Glenn Rossano

Very comfortable experience from the sales rep to the installation techs.

9 months ago

Reply from Sunnova

Hello Glenn! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 22nd, 2024

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Joe McDonald

proactive and very communicative dealing with issues or my concerns

9 months ago

Reply from Sunnova

Joe McDonald, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Peggy Showalter

Nice people to work with. Company has a great idea for many people.

9 months ago

Reply from Sunnova

Peggy Showalter, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Ibis Castano

Good equipment and service is my first experience and I'm happy with it

9 months ago

Reply from Sunnova

Ibis Castano, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Yvonne Mazzulo

Like the lease or buy option and the specifics about the product and battery

9 months ago Edited June 5, 2024

Reply from Sunnova

Hi Yvonne Mazzulo! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Miranda Jackson

Great company, top tier customer service and installation was seamless.

9 months ago

Reply from Sunnova

Miranda Jackson, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Wayne Roorda, Sr.

Even when there was an installation issue it was promptly take care of

9 months ago

Reply from Sunnova

Wayne Roorda, Sr., we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Frank Wasserman

The technicians finished on time and took care of everything

9 months ago

Reply from Sunnova

Frank Wasserman, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Michael Fernandez

Great Service. Claimed the warranty and the Team responded promptly.

9 months ago

Reply from Sunnova

Thank you, Michael Fernandez! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Isaac Sterling

Great Company and offers reliable service and is responsive t6 your needs

9 months ago

Reply from Sunnova

Thank you, Isaac Sterling! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Sandra Cramer

Very professional and informative,good after sale communication

9 months ago

Reply from Sunnova

Thank you, Sandra Cramer! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Sharon

Professional and courteous! Communication every step of the way.

9 months ago

Reply from Sunnova

Thank you, Sharon! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Melissa Ziegler

The company was very pleasant to work with and helpful every step of the way!

9 months ago

Reply from Sunnova

Hi Melissa Ziegler! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Lisa Krater

I am very happy with my solar. it has saved us a lot of money

9 months ago

Reply from Sunnova

Hi Lisa Krater! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Mariano Pérez Lugo

Great company and great products. Excellentel customer service

9 months ago

Reply from Sunnova

Thank you, Mariano Perez Lugo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Karen Sánchez

Very good and quick service. They have good customer servive

9 months ago

Reply from Sunnova

Thank you, Karen Sanchez! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Edgardo Salcedo

Excellent service and willingness to help out the customers.

9 months ago

Reply from Sunnova

Thank you, Edgardo Salcedo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Sharon Glass

Excellent customer service! Always on top of newer products!

9 months ago

Reply from Sunnova

Thank you, Sharon Glass! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Karen Gizzie

already saving money and they did an excellent job installing.

9 months ago

Reply from Sunnova

Greetings Karen Gizzie, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Mar. 21st, 2024

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Elbert Watson

Good company friendly staff definitely helps when asking questions!!

9 months ago

Reply from Sunnova

Greetings Elbert Watson, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Mar. 21st, 2024

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Bill Waugh

Everything went according to the plans no problems no return calls

9 months ago

Reply from Sunnova

Hello Bill Waugh, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 21st, 2024

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Elton Irizarry

This company has always answered my calls. Customer service is great

9 months ago

Reply from Sunnova

Thank you, Elton Irizarry! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Iris C De León

Being able to continue functioning even if electricity is out.

9 months ago

Reply from Sunnova

Hello Iris C De Leon, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 21st, 2024

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Angel Santa Hernandez

Quality equipment, great communication and effective waiting time

9 months ago Edited June 12, 2024

Reply from Sunnova

Hi Angel, thanks for your message. We take great pride in providing you with a comprehensive understanding of our process. We hope our services keep exceeding your expectations.

Jun. 25th, 2024

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Frederic Page

Great customer service. The installation was fast and went smoothly.

9 months ago

Reply from Sunnova

Thank you, Frederic Page! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Latosha McGhee

Prompt on time arrival time. Answered all questions and concerns

9 months ago

Reply from Sunnova

Thank you, Latosha McGhee! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Daniel G

Great customer service and very flexible programs to choose from.

9 months ago

Reply from Sunnova

Thank you, Daniel G! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Jesse Saunders

Made me feel comfortable and confident in my decision to go solar

9 months ago Edited June 5, 2024

Reply from Sunnova

Thank you, Jesse Saunders! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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JIM SNOWBERGER

So far great people to work with, I'm waiting on the installation

9 months ago

Reply from Sunnova

Hi Jim Snowberger! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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Kevin

They were upfront with everything. So far, we are very happy with the service.

9 months ago

Reply from Sunnova

Thank you for sharing your positive feedback, Kevin! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Mar. 21st, 2024

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Judith Muniz

System is very reliable although expensive. Been working since day one

9 months ago

Reply from Sunnova

Hello Judith! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Mar. 20th, 2024

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Lyn Nelson Las Vegas, NV

Very organized and competent. Contacts and communication was great. Thank you,

9 months ago

Reply from Sunnova

Hello Lyn! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 20th, 2024

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Andre Judkins

The units installed ratings were not high enough to get tax rebates. Also my ceiling was damaged and never repaired completely.

9 months ago

Reply from Sunnova

Hello Andre Judkins, To help ensure we address your concerns effectively, we kindly request you to provide us with your system ID or the case number associated with your inquiry. By sharing this information, we can access your account details and provide you with tailored assistance. We appreciate your cooperation and look forward to providing you with the best possible resolution.

Mar. 19th, 2024

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Amber Carmichael

Great customer service. Regular updates all through the process.

9 months ago Edited March 22, 2024

Reply from Sunnova

Hi Amber Carmichael, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 19th, 2024

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Great experience North Wales, PA

My rep was great every step of the way , he still check in from time to time .

9 months ago

Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 18th, 2024

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wendy smith

They did a good job of installation.. thanks for all your hard work. We love it

10 months ago

Reply from Sunnova

Hi wendy smith, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Feb. 22nd, 2024

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Joseph Casler

Everything went very smooth, very Impressed with the whole process.

10 months ago

Reply from Sunnova

Hello Joseph Casler, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Feb. 8th, 2024

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john hernandez-mendez Deltona, FL

It was a good experience the whole process no hidden cost or add on

10 months ago

Reply from Sunnova

Thank you for reaching out to us, john hernandez-mendez. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Feb. 6th, 2024

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T killam Stonington, CT

Very happy with my system, overall generates almost all power year round

10 months ago

Reply from Sunnova

Hi T Killiam, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jan. 31st, 2024

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Hilda Grzybek Hartford, CT

I like Sunnova because explain all the steps for the installation and after .

11 months ago

Reply from Sunnova

Thank you for your message, xxxx. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jan. 22nd, 2024

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Randy Duckworth

Since this solar installation my breaker keeps going off. If this continues I will get rid of Solar.

11 months ago

Reply from Sunnova

Hello Randy Duckworth, thank you for review. Please email us at customerservice@sunnova.com with your system ID and we will gladly reach out to you with assistance regarding your breaker. We look forward to providing the excellent service you deserve.

Jan. 18th, 2024

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Lyssa R Palm Bay, FL

Works well so far since we had just turned on the system in January 2024

11 months ago

Reply from Sunnova

Thank you for for your review, Lyssa R . At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Jan. 15th, 2024

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Deborah Kilian Billerica, MA

The whole process was long and arduous. Reps were not good about answering texts. Still waiting for $500 sign on bonus.

11 months ago

Reply from Sunnova

Deborah Kilian, thanks for sharing your feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family! Please feel free to visit sunnovarewards.com regarding your Sunnova incentive.

Jan. 8th, 2024

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