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Sunnova Reviews

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9.6

Overall Score

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Vernon Forrest

Great company they really care about the service they give to their customers

8 months ago

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Reply from Sunnova

Hello, Vernon. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Mar. 30th, 2024

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Idelfonso Class

Great product and company, recommend to all my friends and family.

8 months ago

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Reply from Sunnova

Hello, Idelfonso. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy to hear you have had a positive experience. Thank you for your recommendations. You may refer your friends and family through the portal for an incentive on behalf of Sunnova!

Mar. 30th, 2024

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yaakov miller

will my sales rep frank s., u wont be steered wrong. he will always try to help

8 months ago

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Reply from Sunnova

Hello, Yaakov. We appreciate your review and are happy to hear that you received excellent service and a positive experience from Frank S!

Mar. 30th, 2024

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Luis Colon

Excellent company. Great services and top of the line products.

8 months ago

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Reply from Sunnova

Hi Luis we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 30th, 2024

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ADRIAN DARRINGTON GRANT

I am very impressed with the service that the company offered.

8 months ago

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Reply from Sunnova

Hello, Adrian. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best business, offer excellent customer service, and be a pleasure to work with.

Mar. 30th, 2024

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Otniel Ruiz Pierluissi

Excellent service overall. The solar sistems give overall confidence

8 months ago

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Reply from Sunnova

Hello Otniel, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Carolyn Alston

For the most part, they kept me informed of each step which was great!!!

8 months ago

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Reply from Sunnova

We value your view, Carolyn. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Mar. 30th, 2024

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Tomtom 24

Very good customer service very prompt. I am very happy with these guys.

8 months ago

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Reply from Sunnova

Hello, Tom. We appreciate your review and are happy to hear that you received excellent service and a positive experience from our team!

Mar. 30th, 2024

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Tom&Tanya Cruz

We are happy to invest in solar power, which Sunnova definitely delivers!

9 months ago

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Reply from Sunnova

Thank you, Tom&Tanya Cruz! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 25th, 2024

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Dave Banning

They did a very nice job they were polite they were always on time

9 months ago

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Reply from Sunnova

Thank you, Dave Banning! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 25th, 2024

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Miriam Ashby

Professional from start to finish. Installation efficient and as promised.

9 months ago

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Reply from Sunnova

Greetings Miriam! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 26th, 2024

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Roderick Harper

Solar is a great investment and this company makes it easy to do.

9 months ago

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Reply from Sunnova

Hello Roderick, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Steve Handy

Saving money and the climate at the same time. Easy choice!

9 months ago

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Reply from Sunnova

We value your view, Steve. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Mar. 30th, 2024

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Luis Rodriguez

The best solar company, great services and the best programs

9 months ago

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Reply from Sunnova

Hi, Luis Rodriguez. We appreciate your review and are happy to hear that you received excellent service and a positive experience.

Mar. 26th, 2024

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Angel Gutierrez

For the short of time I have been with company it been a good experience

9 months ago

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Reply from Sunnova

Hi Angel, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 26th, 2024

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Wayne Bouchell

Fast installation, worked with us to get the system up and running.

9 months ago

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Reply from Sunnova

We value your view, Wayne Bouchell. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Mar. 26th, 2024

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Annie Pickelsimer

I am extremely satisfied with Sunnova and have not made any complaints.

9 months ago

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Reply from Sunnova

Hello, Annie. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best business, offer excellent customer service, and be a pleasure to work with.

Mar. 30th, 2024

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John Jayne

They know what there doing and don't stop till they get it wright.

9 months ago

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Reply from Sunnova

Greetings John! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 26th, 2024

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Blanca

Excellent service and great product in quality and material.

9 months ago

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Reply from Sunnova

Greetings Blanca! Thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 26th, 2024

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Claude Kirkpatrick

Great company to work with, respectful from start to finish, highly recommend.

9 months ago Edited June 5, 2024

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Reply from Sunnova

Hi Claude, We value your positive feedback. We're dedicated to offering the finest customer service possible!

Mar. 30th, 2024

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Audra White

I like the look, but I was wishing the time from install to go on line was shorter.

9 months ago

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Reply from Sunnova

Hi Audra, We appreciate your additional feedback. We are committed to providing the best customer service possible and take your concerns seriously. Could you provide your system ID and name to customerservice@sunnova.com so we can address your concerns?

Mar. 30th, 2024

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Jennifer Costa

Highly recommend! Easy installation process, great savings on our energy!

9 months ago

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Reply from Sunnova

Jennifer Costa, our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We worked hard to make the switch to solar seamlessly, and we are very happy to know that your experience reflected what we were looking for. We welcome positive feedback.

Mar. 26th, 2024

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Noel Santiago

Great company, my service is working like advertised. Thank you!!!

9 months ago

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Reply from Sunnova

Thanks for reaching out to us, Noel. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Mar. 30th, 2024

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Cherry Llaguno

Satisfied with the customer service and helps my electric bill lower

9 months ago

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Reply from Sunnova

Cherry Llaguno, our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We are pleased to welcome you to the Sunnova family! We worked hard to make the switch to solar seamlessly, and we are very happy to know that your experience reflected what we were looking for. We welcome positive feedback.

Mar. 26th, 2024

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Peter Hoffman

I worked with Tron, the local contractor for Sunnova. Great to work with.

9 months ago

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Reply from Sunnova

Thank you for your positive feedback Peter Hoffman!

Mar. 22nd, 2024

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Bruce Walsh

Great customer service, and very knowledgeable about the solar industry.

9 months ago

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Reply from Sunnova

Hello Bruce Walsh, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 22nd, 2024

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Marciano Ernesto Aviles Roig

Very helpful and in disposition to ex[lain every step of the process.

9 months ago

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Reply from Sunnova

Hello Marciano Ernesto Aviles Roig, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 22nd, 2024

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Angela Zechinato

All of the installars were professional and anyone else I've dealt with.

9 months ago

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Reply from Sunnova

Angela Zechinato , thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Lynn Smith

Steve was very patient and considerate about our wants and née.

9 months ago

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Reply from Sunnova

Lynn Smith, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Bahadur Rai

Sunnova is a nice company and take good care of my solar system

9 months ago

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Reply from Sunnova

Bahadur Rai, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Errick Owens

The process have been seamless and customer service has been great

9 months ago

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Reply from Sunnova

Errick Owens Thank you for your message. We take great pride in providing you with a comprehensive understanding of our process.

Mar. 22nd, 2024

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Francisco Mendez

Great communication with client, no hidden fees or surprises.

9 months ago

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Reply from Sunnova

Thank you for your message, Francisco Mendez. We work hard to make sure you understand every part of our process.

Mar. 22nd, 2024

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John R. Ostermeier

super service and great employees polite and very easy to work with

9 months ago

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Reply from Sunnova

Hello, John R. Ostermeier. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

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Nestor Aviles

Good equipment and very knowledgeable personnel. You get what was promised.

9 months ago

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Reply from Sunnova

Hello, Nestor Aviles. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Mar. 22nd, 2024

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Bill Barber

Offered us to the best deal. Most power generation of all offers.

9 months ago

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Reply from Sunnova

Hi Bill Barber. thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 22nd, 2024

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hector luis rodriguez colon

A great company better staff awesome service only you can found that in sunnova

9 months ago

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Reply from Sunnova

Hello, hector luis rodriguez colon. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Mar. 22nd, 2024

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Hideeb

The process takes time, but once it is up and running, the savings are awesome!

9 months ago

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Reply from Sunnova

Hi Hideeb, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 22nd, 2024

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david martinez

IT WAS ALL JUST WHAT I NEEDED GREAT SERVICE AND EMPLOYEES VERY PROFESIONALES

9 months ago

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Reply from Sunnova

Hi david martinez. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best business, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

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Patrick Burton

Sunnova gave great service and we are pleased with the performance

9 months ago

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Reply from Sunnova

Hello, Patrick Burton. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Mar. 22nd, 2024

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Paul Van Handel

I really trust the customer service I've received so far from Sunnova.

9 months ago

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Reply from Sunnova

Greetings Paul! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 22nd, 2024

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Richard

It saves me money each month and produces extra power for the grid

9 months ago

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Reply from Sunnova

Hello Richard! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 22nd, 2024

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Michael sullivan

Great experience working with Sunnova, Very satisfied with the product as well.

9 months ago

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Reply from Sunnova

Hello Michael! Thank you for the 5-star rating regarding our product. We are pleased to have you as part of our Sunnova family!

Mar. 22nd, 2024

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Thutrang Nguyen

GOOD CUSTOMER SERVICES WHEN WE CALLED. ANSWERED ALL QUESTIONS

9 months ago

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Reply from Sunnova

Hi Thutrang, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Zusel Rodríguez

I like Sunnova because of the good Service they have. I mean great service

9 months ago

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Reply from Sunnova

Dear Zusel, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Veronica Ramos

Excellent service, good response and a very user friendly technologie

9 months ago

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Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 22nd, 2024

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Kenia Diaz

Excellent company, efficient equipment, cost effective. I love it!

9 months ago Edited June 5, 2024

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Reply from Sunnova

Hi Kenia Diaz! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Samuel Ahlenius

I’ve been very pleased with the responsiveness and quality of service.

9 months ago

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Reply from Sunnova

Hello Samuel! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 22nd, 2024

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ken cobb

From dispatcher to service techs all involved were courteous and knowledgeable.

9 months ago

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Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Jose Oquendo

Thx for the great service you bring Excellence communication and service

9 months ago

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Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Jorge Rodriguez

Excellent peace of mind, I hope to take the decision earlier.

9 months ago

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Reply from Sunnova

Jorge Rodriguez, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024