Sunnova: Read 6,314 User Reviews From Real Homeowners

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Megan heisse Baltimore, MD

They were very professional. I am still waiting to get a return visit to connect my internet

2 years ago

Reply from Sunnova

Hello Megan Heisse, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *NR*

Apr. 4th, 2023

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david mcgowan

system works very good no problems does what they said it would nice very satisfied!

2 years ago

Reply from Sunnova

Hello David, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *GG

Mar. 30th, 2023

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Michelle Dooley CT

John from Peabody was an amazing salesman! He was patient and knowledgeable and so understanding!

2 years ago

Reply from Sunnova

Hello Michelle Dooley, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *NR*

Mar. 29th, 2023

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Julián Duque Tampa, FL

The installation process was seamless, communication was transparent and always on point.

2 years ago

Reply from Sunnova

Hi Julian Duque! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

Mar. 27th, 2023

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Wesley Bermel Swedesboro, NJ

Sunnova was very efficient from start to finish with the system install and the activation.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Wesley Bermel! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

Mar. 22nd, 2023

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Jonathan Tilelli McKees Rocks, PA

Eco friend and budget friendly. Also like the website where I can track my solar production

2 years ago

Reply from Sunnova

Hello Jonathan Tilelli, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP*

Mar. 21st, 2023

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Carolyn McKinley Hazleton, PA

Constant updates on the status of our install, friendly efficient crews. Great Experience!

2 years ago

Reply from Sunnova

Hello Carolyn McKinley, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

Mar. 16th, 2023

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John Framingham, MA

They showed up on time ready and willing to complete the task in a professional manner

2 years ago

Reply from Sunnova

Hi John! We appreciate your feedback. Thank you for being part of the Sunnova Family! *MJ*

Mar. 16th, 2023

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Tom Beard Chula Vista, CA

Very satisfied with this company upfront and no secrets, happy to do business with them.

2 years ago

Reply from Sunnova

Hi Tom Beard! We appreciate your feedback. Thank you for being part of the Sunnova Family! *EO*

Mar. 9th, 2023

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LUIS BERNIER

Really Very Satisfied with the product and with the service. I recommend it without a doubt.

2 years ago Edited February 27, 2023

Reply from Sunnova

Thank you for your message, LUIS BERNIER. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! HV

Feb. 27th, 2023

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Jackie Burke Houston, TX

Very fast install! All the workers were very nice. I will recommend them to friends.

2 years ago

Reply from Sunnova

Hi Jackie Burke! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! HV

Feb. 23rd, 2023

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Marliese Smith Reading, PA

Installation went seamlessly. The men installing were very respectful of home and property

2 years ago

Reply from Sunnova

Thank you for your note, Marliese Smith. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! *EO*

Feb. 21st, 2023

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Grace

So far I’m satisfied. The staff was very informative and made the process easy.

2 years ago

Reply from Sunnova

Hello Grace, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 21st, 2023

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Kermit Santiago Inglewood, CA

Great company with great products that meets all the speciation. Excellent costumers services.

2 years ago Edited May 24, 2023

Reply from Sunnova

Thank you for sharing your positive feedback, Kermit Santiago! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

May. 25th, 2023

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Linda LaMora Hemet, CA

I love the job you did for me. I love saving on electricity getting Away from SO Cal Edison

2 years ago

Reply from Sunnova

Thank you for your note, Linda LaMora. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! *EO*

Feb. 15th, 2023

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Karin Larsen Waterford, CT

Responsive customer service, no-cost installation, lower electric bills. What’s not to like?

2 years ago Edited May 18, 2023

Reply from Sunnova

Hi Karin Laresen! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! HV

Feb. 15th, 2023

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Nataliya Tarkhanova Sacramento, CA

I like that system, easy to pay, pay less, fast and good service. Costumer services is great.

2 years ago

Reply from Sunnova

Hello Nataliya Tarkhanova, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and being part of the Sunnova Family! JC

Feb. 9th, 2023

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Isata Bryemah Wayne, PA

I'm very pleased with the progress, and I was glad I did not have to pay any money.

2 years ago

Reply from Sunnova

Hi Isata Bryemah! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Feb. 6th, 2023

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Michael Adams Pittsburgh, PA

Th install was quick and seem less. Waiting for better weather to see the value.

2 years ago

Reply from Sunnova

Hi Michael Adams! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! *LG*

Feb. 4th, 2023

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Jpond

Completely professional company from beginning to end. Very happy with my system!

3 years ago

Reply from Sunnova

Thank you, Jpond! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Jan. 17th, 2023

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alberniz Garcia

No complaints. Everything was explained fully and everything was completed very smooth

3 years ago

Reply from Sunnova

Thank you, Alberniz! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *EB*

Jan. 6th, 2023

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Craig Pearson Brandywine, MD

They made the process smooth and easy to switch from regular energy to solar. Love it thus far!

3 years ago

Reply from Sunnova

Thank you, Craig Pearson! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *JM*

Jan. 8th, 2023

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Mark Sinning Pittsburgh, PA

A great company to work with, they make it very easy to go solar! Highly recommended!

3 years ago Edited June 12, 2023

Reply from Sunnova

Hi Mark Sinning! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! *XR*

Dec. 16th, 2022

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Phaedra Tsonos Boston, MA

Great customer service and communication. Very honest and pleasant to do business with

3 years ago Edited May 24, 2023

Reply from Sunnova

Hello Phaedra Tsonos, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *XR*

Dec. 13th, 2022

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Guillermo Recalde Dallas, TX

I have had solar for about 2 months. My energy independence last month was at 18%. I do not foresee the system producing the guaranteed 85%. This is clearly not going to work out.

3 years ago

Reply from Sunnova

Hello Guillermo Recalde, we are sorry to hear that. Can you send an email to resolutions@sunnova.com with your system ID and a phone number where we can reach you at?*DMS*

Dec. 13th, 2022

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Kat Walnutport, PA

Nice installation, did a great job. Very nice installers. Time will tell how much I'll save in electric.

3 years ago

Reply from Sunnova

Thank you, Kat! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *EO*

Dec. 6th, 2022

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Joseph Goings Goose Creek, SC

The process is a little long but the installation went smooth and I am excited about going solar!

3 years ago

Reply from Sunnova

Thank you for your note, Joseph Goings. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! *DMS*

Dec. 1st, 2022

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Bonnie Weber Pennsville, NJ

Electric bill was almost $500. I called trinity. I said my bill is suppose to be $92.00 per month. They said oh sorry you misunderstood!!! I didn’t misunderstand that’s what we were told.

3 years ago

Reply from Sunnova

Hello Bonnie Weber, thank you for bringing this to our attention. We are sorry to hear about your experience. Would it be possible for you to send us information to resolutions@sunnova.com so we can investigate this issue? We would only need a valid phone number of the customer or a system ID. Please know that we take this matter seriously and look forward resolving this for you. *DMS*

Nov. 30th, 2022

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Ken Chambers Mays Landing, NJ

The product of low profile, was quickly installed and has been running without any issues.

3 years ago Edited March 2, 2023

Reply from Sunnova

Hello Ken Chambers, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DMS*

Nov. 28th, 2022

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CHARLES FAKUADE Plano, TX

Company is very detail oriented and explicit in their ability to radiate information

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Charles Fakuade! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG

Nov. 17th, 2022

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Hill Flora TX

I was sold a system that was to be capable of producing 80% of my yearly usage. In reality I can’t produce but 59% of my needs in a month of very little electrical needs. I’m getting no response of this problem.

3 years ago

Reply from Sunnova

Hello Hill Flora, we are sorry to hear you been having issue with your solar system.
Can you send an email to resolutions@sunnova.com with your system ID and a phone number where we can reach you?*DMS*

Nov. 14th, 2022

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Marcie J Patton

The cost is unbeatable, the installation was quick, and I strongly support green energy.

3 years ago Edited December 22, 2023

Reply from Sunnova

Hi Marcie J Patton! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Nov. 11th, 2022

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Michael Santos Boston, MA

The team they have established is informative, and kept us up to speed every step of the way

3 years ago

Reply from Sunnova

Hello Michael Santos, thank you for taking the time to give us a 5-star rating. +KL

Nov. 10th, 2022

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Gary Roy San Bernardino, CA

It was painless, the solar rep Lisa from V was very knowledgeable, not high pressure at all

3 years ago Edited November 7, 2022

Reply from Sunnova

Thank you for sharing your positive feedback, Gary Roy! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *DMS*

Nov. 7th, 2022

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Louis LaBrunda Whiting, NJ

3 years ago Edited February 6, 2023

Reply from Sunnova

Hello Louis LaBrunda, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DMS*

Nov. 3rd, 2022

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Antonio J Renovales Rivera

good services excellent services the technician arrive timely highly recommended company.

3 years ago Edited May 24, 2023

Reply from Sunnova

Thank you for your note, Antonio J Renovales Rivera. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! *LS*

Oct. 21st, 2022

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Christle Rushoe Philadelphia, PA

Sunnyvale is easy to work with. They are very good at communicating on a regular basis.

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Christle Rushoe! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 18th, 2022

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Carolyn Pickett

Panels work great. No issues in 6 years. Electric bill went from $250/month to $50/month

3 years ago

Reply from Sunnova

Hello Carolyn Pickett, thank you for the feedback. We are glad you made the decision to go solar with SUnnova! **MV

Oct. 18th, 2022

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jose Rodriguez

YOU ARE THE BEST THANK FOR THE EXPERIENCE OF HURACAN FIONA ALLTHE TIME I TAKE ENERGY

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Jose Rodriguez! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 14th, 2022

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Luciano Apponi Brighton, MA

Run away from this provider. I had issues from installation day all the way I sold my house, even though the panels were all paid off. Absolutely incompetent customer service, no one knows anything.

3 years ago

Reply from Sunnova

Hello Luciano Apponi, we apologize for the inconvenience. Can you send an email to resolutions@sunnova.com with your system ID and a phone number where we can reach you at? *LS*

Aug. 25th, 2022

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tina slater Sanger, CA

Just recently able to have me system turned on. Its up an running and everything is working great!!!

3 years ago

Reply from Sunnova

Hi tina slater! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LS*

Aug. 25th, 2022

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Buddelove456 McAllen, TX

Sunnova Was easy to work with and also had no problems with anything. I am Recommend them to all my friends

3 years ago

Reply from Sunnova

Hello Buddelove456, thank you for the feedback. We are happy to know your part of the Sunnova family! **MV

Aug. 22nd, 2022

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Mesha Vallejo, CA

All representatives were professional, courteous, patient and answered any questions we had.

3 years ago

Reply from Sunnova

Hello Mesha, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^AG

Jul. 26th, 2022

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Jacob Carriero Groveland, FL

Very good customer service. The process remained a little unclear until I had help from representatives.

3 years ago

Reply from Sunnova

Hi Jacob Carriero! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LS*

Jul. 8th, 2022

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Guadalupe Reynoso Lake Elsinore, CA

It was very easy I didn’t have to deal with any city permits they took care of everything

3 years ago

Reply from Sunnova

Hello Guadalupe, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! +EC

Jul. 6th, 2022

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Cynthia Silva Parker South Weymouth, MA

Overall my experience was positive. Agents were friendly and knowledgeable. Process was relatively easy.

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Cynthia Silva Parker! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Jul. 5th, 2022

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Jose Mangual FL

I like for the Future Here in Puerto Rico have the ingeneer turn documents to the electric company while the process is moving

3 years ago

Reply from Sunnova

Thanks for reaching out, Jose Mangual! Our goal is to provide an exceptional experience. We value your feedback and will use it to improve. Thank you for helping us create more homes that are energy independent! ^AG

Jul. 5th, 2022

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Samantha Zienkiewicz Marlton, NJ

Everything was quick and hassle free. Friendly staff that always kept you in the lope! (:

3 years ago

Reply from Sunnova

Hi Samantha Zienkiewicz, thank you for your 5-star rating. Welcome to the Sunnova family! ^AG

Jul. 5th, 2022

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Solar for the future CT

From the start to finish of the project sunnova was helpful and did a great job.

3 years ago

Reply from Sunnova

Hello, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

Jul. 2nd, 2022

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Melissa Jernegan Franklinville, NJ

Sunnova was great during our process of getting solar panels. We are happy with everything

3 years ago

Reply from Sunnova

Hello Melissa, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! +EC

May. 31st, 2022

Sunnova Reviews