Sunnova: Read 6,314 User Reviews From Real Homeowners

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kibang lee Perris, CA

Great company for solar! System works great and good quality of system.

3 years ago

Reply from Sunnova

Hi kibang lee! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 17th, 2023

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PATRICIA RODRIGUEZ San Jose, CA

The service and the way our customers representative treat us

3 years ago

Reply from Sunnova

Hi PATRICIA RODRIGUEZ! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 9th, 2023

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Gerino Cabingas

You're company is a reliable company and solar system helped us a lot.

3 years ago Edited May 26, 2023

Reply from Sunnova

Hi Gerino! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! *VD*

May. 27th, 2023

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Lynn Riccardo Seattle, WA

The Rep takes care of the whole process. I don't have to do anything!

3 years ago

Reply from Sunnova

Hi Lynn! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! *EB*

Dec. 29th, 2022

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Anil reddy Liberty Hill, TX

Initial commissioning took 6 months. MySunnova app is laggy, doesn’t show real time energy produced on a day. Expected vs actual energy production is a lot different.

3 years ago

Reply from Sunnova

Hello Anil reddy, we apologize for the inconvenience. Can you send an email to resolutions@sunnova.com with your system ID and a phone number where we can reach you at? *LG*

Dec. 28th, 2022

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Daniela DeCastro Bloomfield, CT

Great support and attention to costumer service. Very pleased

3 years ago

Reply from Sunnova

Hello Daniela DeCastro, thank you for the 5-star rating! *

Dec. 27th, 2022

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David Vittorio North Providence, RI

Excellent sales rep Mike R was first rate. Install crew was awesome

3 years ago

Reply from Sunnova

Hi David Vittorio! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Dec. 20th, 2022

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Jorge Echevarria

ease of system & great servive have saved hundreds on electricity

3 years ago Edited June 12, 2023

Reply from Sunnova

Thank you, Jorge Echevarria! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Dec. 14th, 2022

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Chadrick Kirby Lake Isabella, CA

A great company that has a amazing financing with top tier panels

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Chadrick Kirby! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *DMS*

Dec. 14th, 2022

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Oscar Freytes

Whenever I call for information about my system they are there for help.

3 years ago Edited September 15, 2023

Reply from Sunnova

Hello Oscar Freytes, thank you for the 5-star rating! *KL

Dec. 8th, 2022

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Jeanne M Ryan Bloomfield, CT

Wonderful customer service from start to finish so far! 👍👍Thank you!

3 years ago

Reply from Sunnova

Hello, Jeanne M Ryan. Thank you for the 5-star rating! *KL

Dec. 8th, 2022

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Sarma Tekumalla

Timely and accurate information. Excellent communication and customer service.

3 years ago

Reply from Sunnova

Thank you for your note, Sarma Tekumalla. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! *EO*

Dec. 6th, 2022

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Rose Verna Honolulu, HI

Good company I think they could have done better in communication but overall very good experience

3 years ago

Reply from Sunnova

Hi Rose Verna! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!HV

Nov. 22nd, 2022

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It is what it is Anza, CA

If sunnova had a better monitoring app and I got the power they said my system would produce I would be happy

3 years ago

Reply from Sunnova

Hello , thank you for bringing this to our attention. Can you please send us an email at resolutions@sunnova.com with your system ID and a phone number where we can reach you? Thank you. *LG

Nov. 17th, 2022

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Jeffrey Johnson Houston, TX

Very happy with the products and services provided by Sunnova.

3 years ago Edited May 8, 2023

Reply from Sunnova

Hello Jeffrey Johnson, we would love to help! Could you send your system ID and a phone number where we can reach you to resolutions@sunnova.com please ? *DMS*

Nov. 16th, 2022

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Steve Gionta Pittsburgh, PA

We had a great experience with Sunnova. Smooth process and speedy installation

3 years ago

Reply from Sunnova

Hello Steve Gionta, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

Nov. 15th, 2022

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Wesley Burnham

Have had nothing but a positive experience right from the first meeting.

3 years ago Edited November 4, 2024

Reply from Sunnova

Hi Wesley Burnham! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Nov. 14th, 2022

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John Dahlgren

Easy to work with and readily available to answer questions.

3 years ago Edited November 6, 2024

Reply from Sunnova

Thank you, John! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 6th, 2024

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Lucia Z Redwood City, CA

Great communication and service, Kay is my representative and she is awesome!

3 years ago

Reply from Sunnova

Hi Lucia Z! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Nov. 7th, 2022

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Michael Philadelphia, PA

Very professional and affordable. The techs were great also.

3 years ago

Reply from Sunnova

Thank you, Michael! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Nov. 7th, 2022

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Nancy Chapdelaine Ludlow, MA

Jake has been very good to work with. We finally have the issue under control

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Nancy Chapdelaine! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 27th, 2022

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Harleen Teach Granite Bay, CA

Everyone we interacted with were very professional and polite.

3 years ago

Reply from Sunnova

Hello Harleen Teach, thank you for the feedback. Welcome to the Sunnova family! **MV

Oct. 26th, 2022

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Aixa Rivera

It is a wonderful company with excellent resources. I truly recommend Sunnova.

3 years ago Edited October 24, 2022

Reply from Sunnova

Hi Aixa Rivera! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Oct. 25th, 2022

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Beth Levesque Bridgeport, CT

So far our electric bills have been low as as we were told they would be.

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Beth Levesque! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 24th, 2022

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Nelson LOJO Warsaw, IN

All smooth... no issues... since day one i've had no problems.

3 years ago

Reply from Sunnova

Hello Nelson LOJO, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *LS*

Oct. 21st, 2022

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Juanpa Pabon

Nice customer service and installation was very Professional 100% recommended

3 years ago Edited June 7, 2023

Reply from Sunnova

Hello Juanpa, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 7th, 2023

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pedro rosado

Great service and excellent equipment ,thanks for making our life easier in times of need.

3 years ago

Reply from Sunnova

Hello pedro rosado, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LS*

Oct. 21st, 2022

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Javier Torres

Really Good the equipment is always in service when the electric company go off

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Javier Torres! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 17th, 2022

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Juan Hernandez

Thanks to Sunnova I had light before, during and after Hurricane Fiona.

3 years ago

Reply from Sunnova

Hello Juan Hernandez, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^AG

Oct. 17th, 2022

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Maria Zapata

Excelente service I hava no problem with my sistem in any ocasión

3 years ago Edited October 13, 2022

Reply from Sunnova

Thank you for sharing your positive feedback, Maria Zapata! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 13th, 2022

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Maria A Rodriguez Bakersfield, CA

I love my solar panels I have more electricity power for less money. Thank you.

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Maria A Rodriguez! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 12th, 2022

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Samuel Robles

Having electricity to power my home during blackouts in my neighborhood.

3 years ago

Reply from Sunnova

Hola Samuel Robles

Hola Samuel Robles, thank you for your feedback. We are happy to know you are satisfied with your solar system. ***MV

Oct. 11th, 2022

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Jason Cardenosa

Excellent experience. Communicated well, expectations were met.

3 years ago

Reply from Sunnova

Hi Jason Cardenosa! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LS*

Oct. 4th, 2022

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Judy Groseclose London, KY

I am happy knowing my electric bill is close to the same every month.

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Judy Groseclose! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LS*

Oct. 4th, 2022

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Desiree Lomas Bakersfield, CA

They were easy to deal with and always kept up to date on the project

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Desiree Lomas! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Aug. 24th, 2022

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DENNIS Denver, CO

Panels look good, and after a few days operation appear to be of excellent efficiciency.

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Dennis! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Aug. 23rd, 2022

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Gabriela Rodas Winchendon, MA

Everything was very easy, i like the process went no worries

3 years ago

Reply from Sunnova

Hello Gabriela Rodas, thank you for the feedback. Welcome to the Sunnova family!**MV

Aug. 22nd, 2022

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Rafi Sharon, MA

Excellent communication, able to monitor my systems efficiency

3 years ago

Reply from Sunnova

Hi Rafi! We appreciate your feedback. Thank you for being part of the Sunnova Family! **MV

Aug. 15th, 2022

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Norma Haro Los Angeles, CA

It was fast and simple and the sales rep George or Jorge was the best!

3 years ago

Reply from Sunnova

Thank you, Norma Haro! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LS*

Jul. 29th, 2022

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Olvin and warzone Game Fort Worth, TX

Great services and also I get my power wall system fast. I recommend Sunnova

3 years ago

Reply from Sunnova

Hello Olvin and warzone Game, thank you for your positive words. We want to welcome you to the Sunnova family!**MV

Jul. 23rd, 2022

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John Buggy Mantua, NJ

No problems with signing up or with the installation process

3 years ago

Reply from Sunnova

Thank you, John Buggy! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LS*

Jul. 18th, 2022

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Michelle Boone South Plainfield, NJ

BIG WAVE DESIGNED MY SOLARS PANELS AND DECEITFULLY CHANGED MY DESIGN WITH LESS PANELS AND KEPT THE SAME PRICE AND SUNNOVA DID NOTHING HORRIBLE CUSTOMER SERVICE

3 years ago

Reply from Sunnova

Hello Michelle Boone, thank you for bringing this to our attention. We are sorry to hear about your experience. Would it be possible for you to send us information to resolutions@sunnova.com so we can investigate this issue? We would only need a valid phone number of the customer or a system ID. Please know that we take this matter seriously and look forward resolving this for you. *LS*

Jul. 11th, 2022

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FRANCES HERNON Roslindale, MA

Excellent crew of workers! Very happy with everything so far

3 years ago

Reply from Sunnova

Hi FRANCES HERNON, thank you for your 5-star rating. Welcome to the Sunnova family! **LS

Jun. 30th, 2022

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Anibal Rodriguez

That you have been attentive to the whole process keeping me informed.

3 years ago

Reply from Sunnova

Hi Anibal Rodriguez! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LS*

Jun. 30th, 2022

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Lindsay Zachman

They were very communicative and kind! Super easy to work with

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Lindsay! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! +EC

Jun. 16th, 2022

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Clover Waite New York, NY

It has been very well everyone involved was very detailed- very happy with everything

3 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Clover Waite! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

May. 27th, 2022

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Nancy Alvarado Springfield, MA

All the people have been great and a lot of patience and very polite

3 years ago

Reply from Sunnova

Thank you for the kind words, Nancy. Welcome to the Sunnova family!^JD

May. 25th, 2022

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Rod Houston, TX

Easy to talk to, they explained everything where you can understand 💯

3 years ago

Reply from Sunnova

Thank you for the kind words, Rod. Welcome to the Sunnova family!^JD

May. 19th, 2022

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Marcia Cox Fords, NJ

Excellent service from representatives. The service provided is superb.

3 years ago

Reply from Sunnova

Thank you for the kind words, Marcia. Welcome to the Sunnova family! ^JD

May. 18th, 2022

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Tricia Bulmer Upland, CA

So far so good. We haven’t seen an Edison bill yet though.

3 years ago

Reply from Sunnova

Thank you for the kind words, Tricia. Welcome to the Sunnova family! ^JD

May. 6th, 2022

Sunnova Reviews