Sunnova: Read 5,942 User Reviews From Real Homeowners

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Pedro Espina

Sunova's service was excellent, we recommend it without any claim.

1 year ago Edited September 15, 2023

Reply from Sunnova

Hello, Pedro Espina. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 20th, 2023

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Richard Dikeman

Explanation of product function and the savings it generates was accurate.

1 year ago

Reply from Sunnova

Hello Richard, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 13th, 2023

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Roy Reber Mount Joy, PA

I have had no problems so far with my unit. Big reduction on my power bill.

1 year ago

Reply from Sunnova

Hi Roy Reber! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Nick H. Valencia, CA

Professional, expeditious, courteous! Excellent company to do business with

1 year ago

Reply from Sunnova

Hi Nick! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 13th, 2023

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Vishnu Das Farmingdale, NY

Great service... I was very satisfied throughout the entire process...

1 year ago Edited June 12, 2023

Reply from Sunnova

Hi Vishnu! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 13th, 2023

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ivan homs

Great business experience, trustful and dedicated to their customers.

1 year ago

Reply from Sunnova

Hi Ivan Homs! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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James Tomlinson Glassboro, NJ

Affordable, reliable and efficient and very clean installation.

1 year ago

Reply from Sunnova

Thank you, James! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Larry Oliver Attleboro, MA

Great service. Will contact you on any upgrades our problems that they find

1 year ago

Reply from Sunnova

Hi Larry, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Rose Boston, MA

The process went along very smoothly I’m very happy with the outcome.

1 year ago

Reply from Sunnova

Hi Rose! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Alex Rosa Braintree, MA

I liked because give me to me all attention and show me how system worked good for sabe money

1 year ago

Reply from Sunnova

Thank you, Alex Rosa! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!*AM*

Jun. 12th, 2023

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Paula Harris Wappingers Falls, NY

overall working with the company and the representative was an easy process

1 year ago

Reply from Sunnova

Hi Paula Harris! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Eric Rios Bayville, NJ

Easy & reliable experience. I look forward to the ongoing service.

1 year ago

Reply from Sunnova

Hi Eric Rios! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Perry

I love them never an issue, and stood by there word and product.

1 year ago

Reply from Sunnova

Hi Perry! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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martibj5 Nederland, TX

Excellent System. Well planned out. Doing the job we expected!

1 year ago

Reply from Sunnova

Hi Martibj5! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Jose Gonzalez

The excellent service and the excellent attention that they have

1 year ago

Reply from Sunnova

Hi Jose Gonzalez! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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michael burke

Installation was great. Financing was easy. Very happy with the system.

1 year ago

Reply from Sunnova

Thank you, michael burke! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *CP

Jun. 12th, 2023

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Joel Ferrer

Like the service and the equipments. Fell safe and confortable

1 year ago

Reply from Sunnova

Hi Joel Ferrer! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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UnconqueredMindset by: Ty productions

Great product, good options, a modern solution for a modern problem

1 year ago

Reply from Sunnova

Hi Ty Productions! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Jose Toro

The easiest and most convenient way to aquire my solar power system!!

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Jose Toro! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *CP

Jun. 12th, 2023

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Steven La Mesa, CA

All aspects of the purchase and installation process went smoothly!

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Steven! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

Jun. 12th, 2023

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John Jerosky Carlisle, PA

Liked how the installed it. Sent us our $500 quickly. Send a bill via email.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, John! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

Jun. 12th, 2023

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Abe Garcia Kissimmee, FL

I liked the great quality of work! Including the great customer service.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Abe! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ~AG

Jun. 12th, 2023

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Patricio AmatyLeon B. The Bronx, NY

Very good! I'm very happy with the service and the solar production

1 year ago Edited September 27, 2023

Reply from Sunnova

Thank you, Patricio! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Duane A Judd Jr Derby, CT

Very reliable and helpful company. They have gone above and beyond for us.

1 year ago Edited September 26, 2023

Reply from Sunnova

Hello Duane A Judd Jr, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Marisol Samó-Goyco

They are efficient and attentive. Very prepared to carry out their tasks.

1 year ago Edited June 12, 2023

Reply from Sunnova

Hello Marisol Samó-Goyco, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Tiffany Quinn Norwich, CT

Wonderful experience-trees removed, new roof and a solar system!

1 year ago

Reply from Sunnova

Hello Tiffany Quinn, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Paula K Haraga

Great service staff and products works efficient and cost was reasonable.

1 year ago Edited June 5, 2024

Reply from Sunnova

Hello Paula K Haraga, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Bolaji Tubo

The company has been very helpful but still need more information

1 year ago

Reply from Sunnova

Hello Bolaji Tubo, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Bruce Linkov

Installation was quick and well executed. System works perfectly

1 year ago

Reply from Sunnova

Hello Bruce Linkov, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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George Mendez

Excellent service and equipment. Fast response to solve any problem.

1 year ago Edited March 21, 2024

Reply from Sunnova

Hi George! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Daniel Suarez

Getting Sunnova was easy, affordable, convenient and reliable!

1 year ago

Reply from Sunnova

Hi Daniel! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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orlandovallejo43

Confiable buen servicio al cliente rapidos en todo el proceso

1 year ago

Reply from Sunnova

¡Gracias, orlandovallejo43! Nuestro objetivo es proporcionar la mejor experiencia al cliente. ¡Estamos encantados de que ahora seas miembro de nuestra familia Sunnova! ~AG

Jun. 12th, 2023

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Artorias (LordDracoX)

Awesome service. Proud of a home with energy the 365 days of the year.

1 year ago

Reply from Sunnova

Hi Artorias, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Gypsy Palermo

La mejor alternativa no me arrepiento de haber escogido a Sunnova.

1 year ago

Reply from Sunnova

¡Gracias, Gypsy! Nuestro objetivo es proporcionar la mejor experiencia al cliente. ¡Estamos encantados de que ahora seas miembro de nuestra familia Sunnova! ~AG

Jun. 12th, 2023

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RyanLauren Staiano

Great company, super responsive. Made the process of going Solar easy!

1 year ago

Reply from Sunnova

Thank you, RyanLauren! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Delia Ramos Delano, CA

Very good customer service and saving energy and saving money.

1 year ago

Reply from Sunnova

Thank you, Delia! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Luis Medina Hesperia, CA

Works great and any problems were resolved with no headaches or delays

1 year ago

Reply from Sunnova

Thank you, Luis! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Adam J. Rosado Houston, TX

Excellent service and communication.Always there when you need them.

1 year ago Edited September 26, 2023

Reply from Sunnova

Hi Adam, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Bernie Slack Rohnert Park, CA

The process was fairly easy and the price was within the going range

1 year ago

Reply from Sunnova

Thank you, Bernie! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Louis Marzano West Haven, CT

Overall I would say that the process of getting the job done was pretty easy keep up the good work.

1 year ago

Reply from Sunnova

Hi Louis! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Mimi Barnegat, NJ

I am very satisfied with using solar as an alternative to electric. Saving money is a plus.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Mimi! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

Jun. 9th, 2023

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Enrique F. Bird

Once the system was up and running, our quality of life improved considerably.

1 year ago

Reply from Sunnova

Thank you for your message, Enrique F. Bird. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *CP

Jun. 7th, 2023

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Randy Plude Middletown, CT

Customer service so far but the system has not been turned on yet

1 year ago

Reply from Sunnova

Hello Randy Plude! We appreciate your feedback and suggest contacting our Sunnova Inside Sales Team at 855-349-7652 or 833-349-7652 so they may better assist. *DM*

Sunnova Inside Sales Hours of Operation:
Monday - Friday: 10 a.m. – 9 p.m.
Saturday: 9 a.m. – 6 p.m.
Sunday: Closed

Jun. 7th, 2023

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Cindy Rivera Miami, FL

Its a great company. Responsible, nice employees, great communication.

1 year ago Edited June 7, 2023

Reply from Sunnova

Hello Cindy Rivera, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DM*

Jun. 7th, 2023

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Bill Ruocco Wilmington, DE

Sales rep was phenomenal ..was very informative every step of the way !

1 year ago

Reply from Sunnova

Thank you for your message, Bill Ruocco. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *DM*

Jun. 7th, 2023

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Debbie Gates

It was a hard start to get my system up and running It took almost a year and the people were not really helpful

1 year ago

Reply from Sunnova

Hello Debbie Gates, we are sorry to hear that. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where can reach you. *LG*

Jun. 7th, 2023

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My Genevieve’s Channel Los Angeles, CA

The overall process from beginning to end was quick and efficient.

1 year ago

Reply from Sunnova

Hi Sunnova Customer! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 7th, 2023

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helen Brooklyn, NY

good company, starting from consultation to insulation , I had no issues@ all

1 year ago

Reply from Sunnova

Hello Helen, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 7th, 2023

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Xzeon Dracut, MA

Very happy with the solar panels and new roof! Thank you Sunnova

1 year ago

Reply from Sunnova

Thank you, Xzeon! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 7th, 2023

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Brian Smothermon Phoenix, AZ

Great communication, very professional and people who care!

1 year ago

Reply from Sunnova

Thank you, Brian Smothermon! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LG*

Jun. 6th, 2023

Sunnova Reviews