Sunnova: Read 6,316 User Reviews From Real Homeowners

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Tina Fisher

Easy to deal with, made the whole process pleasant.

2 years ago

Reply from Sunnova

Thank you, Tina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 20th, 2024

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Joe Cecere

Yes very goo Good financing Done typing

2 years ago

Reply from Sunnova

Hello Joe. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Sep. 20th, 2024

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Ryan Stricker

I liked the communication and overall professionalism .

2 years ago

Reply from Sunnova

Thank you, Ryan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 11th, 2024

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NATASHA V WILLIAMS

Professional and great workers . They did job promptly

2 years ago

Reply from Sunnova

Hi NATASHA, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Sep. 9th, 2024

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Kenneth LeCara

This was the simplest process they took care of everything

2 years ago

Reply from Sunnova

Thank you, Kenneth! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 9th, 2024

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Arthur Yuen 2025 [Parent]

This company is really good and responsive

2 years ago

Reply from Sunnova

Thank you, Arthur! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 9th, 2024

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Lynn

Made process very easy step by step. No stress!!!

2 years ago

Reply from Sunnova

Hi Lynn, we're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Sep. 5th, 2024

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Andy

Roof looks great! Team was great! Enjoyable experience.

2 years ago

Reply from Sunnova

Thank you, Andy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 3rd, 2024

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Larry Fritts

The work was very professional and done very timely manner

2 years ago

Reply from Sunnova

Thank you, Larry! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 3rd, 2024

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Raphael Fernandez Gonzalez

Worst Customer Service I’ve gotten from a service company!!!! If you can go find another company to work with please do so.

2 years ago

Reply from Sunnova

Hello Raphael, we apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com with your account information.

Sep. 3rd, 2024

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Marybeth DeRuvo

Excellent customer service. Enjoyed working with them.

2 years ago

Reply from Sunnova

Thank you, Marybeth! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 3rd, 2024

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Eliud Santos

Great company, great warranty and fast service.

2 years ago Edited March 18, 2025

Reply from Sunnova

Hello Eliud! Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 18th, 2025

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Ray Anderson

Having to deal with an HOA is a total waste of time

2 years ago

Reply from Sunnova

Thank you, Ray. We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 3rd, 2024

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Simon Y Yang

I like Staffs workmanship, answering services and friendly.

2 years ago

Reply from Sunnova

Thank you, Simon! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 30th, 2024

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Andrea Anderson

Excellent company - we love our panels Savings

2 years ago

Reply from Sunnova

Hi Andrea, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Aug. 27th, 2024

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Judy Streit

Austin was very polite and answer all my questions.

2 years ago

Reply from Sunnova

Hello Judy, thank you for your five-star review. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Aug. 27th, 2024

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Randy Fox

Worst communication ever from a company!didn’t return calls and when they did they gave erroneous information!

2 years ago

Reply from Sunnova

Hello Randy, we appreciate your feedback. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com with your account information.

Aug. 27th, 2024

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Christie Miller

Service has been great so far. Fast install.

2 years ago

Reply from Sunnova

Hello Christie, thank you for your five-star review. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!

Aug. 26th, 2024

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Ramon Castaneda

Job well done! Will be referring again..

2 years ago

Reply from Sunnova

Thank you, Ramon! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 26th, 2024

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Bijay Tamang

Great system. I recommend it to everyone.

2 years ago

Reply from Sunnova

Thank you, Bijay! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 26th, 2024

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Cathy Wright

Just started using this service, but so far so good.

2 years ago

Reply from Sunnova

Hello Cathy. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 23rd, 2024

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Ricardo Thurston Sr

The service that was received was very good.

2 years ago

Reply from Sunnova

Thank you, Ricardo! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 22nd, 2024

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Dana Tandy

Very accommodating and easy to do business.

2 years ago

Reply from Sunnova

Thank you, Dana! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 22nd, 2024

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Sherri Vaughn

STAY AWAY from this company! You get misinformation from everyone! I can't even begin to tell you about all I have experienced!

2 years ago Edited September 3, 2024

Reply from Sunnova

Thank you, Sherri. We appreciate your review. We value our customers and appreciate the time you took to share your experience. Thank you for speaking with us today and giving us the opportunity to help you. We look forward to hearing from you again.

Aug. 21st, 2024

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Aaron Reddick

Need more help in getting my solar panels fixed!

2 years ago

Reply from Sunnova

Thank you, Aaron! We appreciate your review. We value our customers and appreciate the time you took to share your experience. We highly suggest you reach out to your provider; they have been informed of the existing issues.

Aug. 21st, 2024

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Jimmy Ao

I don’t have any comments, because that’s my feeling.

2 years ago

Reply from Sunnova

Hello Jimmy. Thank you for the 5-star rating. We are pleased to have you as part of our Sunnova family!

Aug. 19th, 2024

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John Underwood

Very professional… kept to stated timelines

2 years ago

Reply from Sunnova

Thank you, John! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 13th, 2024

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Albert J

Easy monitering of system. Quick response to any questions

2 years ago

Reply from Sunnova

Thank you, Albert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 13th, 2024

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richard porter

Professional,.courteous ,knowledgeable and efficient.

2 years ago

Reply from Sunnova

Thank you, Richard Porter! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Aug. 9th, 2024

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Odalis Santos

Very professional and courteous from start to finish

2 years ago

Reply from Sunnova

Thank you, Odalis Santos! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Aug. 9th, 2024

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Wayne F Burt Jr

System installed professionally and worked as promised.

2 years ago

Reply from Sunnova

Hello Wayne F Burt Jr, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.

Aug. 9th, 2024

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Gerald Zoelzer

Very friendly people helped through the whole process

2 years ago

Reply from Sunnova

Hello Gerald. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Aug. 9th, 2024

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Jeff C

Smooth evaluation, installation, and initiation.

2 years ago

Reply from Sunnova

Hello Jeff. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Aug. 8th, 2024

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Jorge Rivera

Excellent service and detail-oriented company.

2 years ago

Reply from Sunnova

Greetings Jorge. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 8th, 2024

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Sandra Schwinn

We have never had a problem. System works well.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Sandra Schwinn! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Aug. 2nd, 2024

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Tom

They’ve been great. Good monthly price for my product.

2 years ago Edited September 30, 2024

Reply from Sunnova

Thank you, Tom! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 1st, 2024

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Linda McSharry

Very professional. Answered all questions

2 years ago

Reply from Sunnova

Hello Linda. Thank you for your 5-star review. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!

Jul. 30th, 2024

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Rebecca Rightnowar

Very nice company not pushy like other companies

2 years ago

Reply from Sunnova

Thank you, Rebecca! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 31st, 2024

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Sika Ah

I like the work they did. They were professional

2 years ago

Reply from Sunnova

Thank you, Sika! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 31st, 2024

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Clausel Jn François

Work done at a reasonable time. Thank you

2 years ago

Reply from Sunnova

Hi Clausel Jn Francois! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jul. 24th, 2024

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Marshall Martin

Great service and no problems during installation

2 years ago

Reply from Sunnova

Thank you, Marshall Martin! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jul. 24th, 2024

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Elizabeth Torres

The time it has working within this industry.

2 years ago

Reply from Sunnova

Hello Elizabeth. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jul. 22nd, 2024

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Duane Windhorst

Showed up when they said they would. Fixed the problem.

2 years ago

Reply from Sunnova

Hello Duane, our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for the positive feedback.

Jul. 17th, 2024

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Jorym Mercedes

Good company for solar. They explained to me really good.

2 years ago

Reply from Sunnova

Hello Jorym, thank you for taking the time to share your experience. We work hard to make sure you understand every part of our process, and we're pleased our efforts are reflected in your experience. Welcome aboard!

Jul. 12th, 2024

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Barbara Gage

Great system...highly recommend to friends and family!!!

2 years ago

Reply from Sunnova

Hello Barbara. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jul. 11th, 2024

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Martin Morin

Great experience from start to finish. Highly recommend!

2 years ago

Reply from Sunnova

Hello Martin. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jul. 2nd, 2024

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Denise Beasley

I like the idea of the solar. That fix my bill.

2 years ago

Reply from Sunnova

Hello Denise. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jul. 2nd, 2024

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Don Herzig

It is costing me more than electric bill. The things i was told are not what are happening. It is very hard to get anyone to talk with

2 years ago

Reply from Sunnova

Hello Don. Thank you for your review. Please contact our customer service at (866)786-6682 or via email at customer service@sunnova.com. We appreciate your cooperation and are committed to helping to resolve your concerns. Thank you for giving us the opportunity to serve you better.

Jul. 5th, 2024

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Elmer Cuerda

System never fails. Always have electricity.

2 years ago

Reply from Sunnova

Hello Elmer Cuerda, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback

Jul. 1st, 2024

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Jose Rodriguez Seda

Very good service and confiability for these days

2 years ago

Reply from Sunnova

Hello Jose Rodriguez Seda, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Jul. 1st, 2024

Sunnova Reviews