Sunnova: Read 6,313 User Reviews From Real Homeowners

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Kym Young

Knowledgeable staff answered all my questions

1 year ago

Reply from Sunnova

Thank you, Kym! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2024

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Colleen

Very friendly and knowledgeable workers!

1 year ago

Reply from Sunnova

Hi Colleen, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Oct. 7th, 2024

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Domingo Gonzalez

Good service. Alway William to help the customers.

1 year ago

Reply from Sunnova

Hello Domingo, thank you for your five-star review. We appreciate your feedback! We hope our services keep exceeding your expectations.

Oct. 7th, 2024

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Vernon Reid Jr

I haven't had any issues with the product.

1 year ago Edited November 26, 2024

Reply from Sunnova

Thank you, Vernon! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 4th, 2024

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Nancy sou

Sunnova ,team work very nice, excellent job

1 year ago

Reply from Sunnova

Hello Nancy. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Oct. 3rd, 2024

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John Gaffney

Everything went smoothly from start to finish.

1 year ago

Reply from Sunnova

Hello John, thank you for your five-star review. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. We appreciate the positive feedback.

Oct. 2nd, 2024

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carol barnes

There was a slight miscommunication of the date of my appointment.

1 year ago

Reply from Sunnova

Hello Carol. Thank you for your 4-star rating! We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Thank you for giving us the opportunity to serve you better.

Oct. 2nd, 2024

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Vaughan

Knowledge of your technicians, that serviced my unit.

1 year ago

Reply from Sunnova

Greetings Vaughan. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Oct. 2nd, 2024

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Linda H

Very professional, all very nice workers.

1 year ago

Reply from Sunnova

Hello Linda. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Oct. 1st, 2024

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Debra Wilson

great communication on process of installation

1 year ago

Reply from Sunnova

Greetings Debra. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Oct. 1st, 2024

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Karen Reynoso

Great company great customer service and great service

1 year ago

Reply from Sunnova

Hello Karen, thank you for your positive feedback. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Sep. 26th, 2024

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Tina Fisher

Easy to deal with, made the whole process pleasant.

1 year ago

Reply from Sunnova

Thank you, Tina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 20th, 2024

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Joe Cecere

Yes very goo Good financing Done typing

1 year ago

Reply from Sunnova

Hello Joe. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Sep. 20th, 2024

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Ryan Stricker

I liked the communication and overall professionalism .

1 year ago

Reply from Sunnova

Thank you, Ryan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 11th, 2024

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NATASHA V WILLIAMS

Professional and great workers . They did job promptly

1 year ago

Reply from Sunnova

Hi NATASHA, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Sep. 9th, 2024

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Kenneth LeCara

This was the simplest process they took care of everything

1 year ago

Reply from Sunnova

Thank you, Kenneth! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 9th, 2024

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Arthur Yuen 2025 [Parent]

This company is really good and responsive

1 year ago

Reply from Sunnova

Thank you, Arthur! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 9th, 2024

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Lynn

Made process very easy step by step. No stress!!!

1 year ago

Reply from Sunnova

Hi Lynn, we're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Sep. 5th, 2024

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Andy

Roof looks great! Team was great! Enjoyable experience.

1 year ago

Reply from Sunnova

Thank you, Andy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 3rd, 2024

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Larry Fritts

The work was very professional and done very timely manner

1 year ago

Reply from Sunnova

Thank you, Larry! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 3rd, 2024

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Raphael Fernandez Gonzalez

Worst Customer Service I’ve gotten from a service company!!!! If you can go find another company to work with please do so.

1 year ago

Reply from Sunnova

Hello Raphael, we apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com with your account information.

Sep. 3rd, 2024

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Marybeth DeRuvo

Excellent customer service. Enjoyed working with them.

1 year ago

Reply from Sunnova

Thank you, Marybeth! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 3rd, 2024

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Eliud Santos

Great company, great warranty and fast service.

1 year ago Edited March 18, 2025

Reply from Sunnova

Hello Eliud! Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 18th, 2025

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Ray Anderson

Having to deal with an HOA is a total waste of time

1 year ago

Reply from Sunnova

Thank you, Ray. We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 3rd, 2024

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Simon Y Yang

I like Staffs workmanship, answering services and friendly.

1 year ago

Reply from Sunnova

Thank you, Simon! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 30th, 2024

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Andrea Anderson

Excellent company - we love our panels Savings

1 year ago

Reply from Sunnova

Hi Andrea, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Aug. 27th, 2024

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Judy Streit

Austin was very polite and answer all my questions.

1 year ago

Reply from Sunnova

Hello Judy, thank you for your five-star review. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!

Aug. 27th, 2024

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Randy Fox

Worst communication ever from a company!didn’t return calls and when they did they gave erroneous information!

1 year ago

Reply from Sunnova

Hello Randy, we appreciate your feedback. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com with your account information.

Aug. 27th, 2024

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Christie Miller

Service has been great so far. Fast install.

1 year ago

Reply from Sunnova

Hello Christie, thank you for your five-star review. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!

Aug. 26th, 2024

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Ramon Castaneda

Job well done! Will be referring again..

1 year ago

Reply from Sunnova

Thank you, Ramon! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 26th, 2024

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Bijay Tamang

Great system. I recommend it to everyone.

1 year ago

Reply from Sunnova

Thank you, Bijay! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 26th, 2024

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Cathy Wright

Just started using this service, but so far so good.

1 year ago

Reply from Sunnova

Hello Cathy. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 23rd, 2024

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Ricardo Thurston Sr

The service that was received was very good.

1 year ago

Reply from Sunnova

Thank you, Ricardo! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 22nd, 2024

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Dana Tandy

Very accommodating and easy to do business.

1 year ago

Reply from Sunnova

Thank you, Dana! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 22nd, 2024

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Sherri Vaughn

STAY AWAY from this company! You get misinformation from everyone! I can't even begin to tell you about all I have experienced!

1 year ago Edited September 3, 2024

Reply from Sunnova

Thank you, Sherri. We appreciate your review. We value our customers and appreciate the time you took to share your experience. Thank you for speaking with us today and giving us the opportunity to help you. We look forward to hearing from you again.

Aug. 21st, 2024

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Aaron Reddick

Need more help in getting my solar panels fixed!

1 year ago

Reply from Sunnova

Thank you, Aaron! We appreciate your review. We value our customers and appreciate the time you took to share your experience. We highly suggest you reach out to your provider; they have been informed of the existing issues.

Aug. 21st, 2024

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Jimmy Ao

I don’t have any comments, because that’s my feeling.

1 year ago

Reply from Sunnova

Hello Jimmy. Thank you for the 5-star rating. We are pleased to have you as part of our Sunnova family!

Aug. 19th, 2024

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John Underwood

Very professional… kept to stated timelines

1 year ago

Reply from Sunnova

Thank you, John! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 13th, 2024

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Albert J

Easy monitering of system. Quick response to any questions

1 year ago

Reply from Sunnova

Thank you, Albert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 13th, 2024

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richard porter

Professional,.courteous ,knowledgeable and efficient.

1 year ago

Reply from Sunnova

Thank you, Richard Porter! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Aug. 9th, 2024

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Odalis Santos

Very professional and courteous from start to finish

1 year ago

Reply from Sunnova

Thank you, Odalis Santos! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Aug. 9th, 2024

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Wayne F Burt Jr

System installed professionally and worked as promised.

1 year ago

Reply from Sunnova

Hello Wayne F Burt Jr, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.

Aug. 9th, 2024

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Gerald Zoelzer

Very friendly people helped through the whole process

1 year ago

Reply from Sunnova

Hello Gerald. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Aug. 9th, 2024

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Jeff C

Smooth evaluation, installation, and initiation.

1 year ago

Reply from Sunnova

Hello Jeff. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Aug. 8th, 2024

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Jorge Rivera

Excellent service and detail-oriented company.

1 year ago

Reply from Sunnova

Greetings Jorge. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 8th, 2024

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Sandra Schwinn

We have never had a problem. System works well.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Sandra Schwinn! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Aug. 2nd, 2024

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Tom

They’ve been great. Good monthly price for my product.

1 year ago Edited September 30, 2024

Reply from Sunnova

Thank you, Tom! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 1st, 2024

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Linda McSharry

Very professional. Answered all questions

1 year ago

Reply from Sunnova

Hello Linda. Thank you for your 5-star review. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!

Jul. 30th, 2024

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Rebecca Rightnowar

Very nice company not pushy like other companies

1 year ago

Reply from Sunnova

Thank you, Rebecca! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 31st, 2024

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Sika Ah

I like the work they did. They were professional

1 year ago

Reply from Sunnova

Thank you, Sika! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 31st, 2024

Sunnova Reviews