Sunnova: Read 5,942 User Reviews From Real Homeowners

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Robert Wright Philadelphia, PA

Great service and affordable. I have never had an issue they haven’t resolved

1 year ago

Reply from Sunnova

Hi Robert Wright! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 25th, 2023

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David Ebling Queens, NY

Courteous knowledgeable and sat with us to answer questions in person

1 year ago

Reply from Sunnova

Hi David Ebling! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

May. 25th, 2023

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Thomas Phelan Westwood, NJ

Trinity and Sunnova made everything easy and savings were right on.

1 year ago

Reply from Sunnova

Hi Thomas Phelan! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

May. 25th, 2023

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Joseph J Alezy

Bills is lowered and I would like to see how is going to be on somer

1 year ago

Reply from Sunnova

Hi Joseph J Alezy! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 25th, 2023

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Chris Holmes-Hill Dallas, TX

Very happy with Sunnova. I am happy with my solar panels and service.

1 year ago

Reply from Sunnova

Hello Chris Holmes-Hill, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

May. 25th, 2023

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Mark Kille

Great company to work with and quick to resolve issues or questions that arise.

1 year ago

Reply from Sunnova

Hello Mark Kille, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

May. 25th, 2023

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Achal Moras Bridgeport, CT

1. Complete information provided 2. Thorough job 3. Quick follow ups

1 year ago

Reply from Sunnova

Hello Achal Moras, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

May. 25th, 2023

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Joan Vallejo

It is great to have a reliable system. No more blackouts for my family!!!

1 year ago

Reply from Sunnova

Hello Joan Vallejo, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

May. 25th, 2023

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Jon Marshall

System out performing estimates, no issues, consistent monthly bill.

1 year ago Edited June 5, 2024

Reply from Sunnova

Hi Jon Marshall! We appreciate your feedback. Thank you for being part of the Sunnova Family! *JA*

May. 25th, 2023

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Bruce Glendale, AZ

Interview was well done and thorough so as to answer all questions

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Bruce! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

May. 25th, 2023

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Sean Harris Auburn, CA

Easy to work with and were able to meet all schedules that were in the control.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Sean Harris! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

May. 25th, 2023

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John Lockard Egg Harbor, NJ

Easy company to work with. I would recommend them to others.

1 year ago

Reply from Sunnova

Hi John Lockard! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 22nd, 2023

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jon yrok Danbury, CT

Very knowledgeable rep, workers were friendly, neat and efficient.

1 year ago

Reply from Sunnova

Thank you, Jon Yrok! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 22nd, 2023

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Cheryl meck Reading, PA

Made things easy for a new customer. Available to answer questions

1 year ago

Reply from Sunnova

Thank you, Cheryl meck! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 19th, 2023

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Nickolas Tertel Mount Joy, PA

Love everything about this. It’s never been an inconvenience. Saves me money

1 year ago

Reply from Sunnova

Hello Nickolas Tertel, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ~AG

May. 17th, 2023

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David Osborn Lorain, OH

I like that Sunnova is fixing the problems with the system that we have.

1 year ago

Reply from Sunnova

Hello David Osborn, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 15th, 2023

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Yolanda Williams Sumter, SC

They went above and beyond to ensure EVERYTHING was covered.

1 year ago

Reply from Sunnova

Hello Yolanda Williams we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 15th, 2023

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Alisha Masse Rocky Hill, CT

Whole process was very simple and the install went up quick and looks great!

1 year ago

Reply from Sunnova

Hello Alisha Masse, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 15th, 2023

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Chris Ramey Houston, TX

The guys were very nice and professional. Answered questions I posed to them.

1 year ago

Reply from Sunnova

Hello Chris Ramey , we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 15th, 2023

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barry heselden Shallotte, NC

Knowledgeable crew. Explained what they were doing verry well.

1 year ago

Reply from Sunnova

Hello Barry Heseldan, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 15th, 2023

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Sam Washington, PA

Prompt, polite, and informative. They were appropriately attired.

1 year ago

Reply from Sunnova

Thank you for your note, Sam. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! ~AG

May. 11th, 2023

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Edgar Watson Muskegon, MI

They followed up the missed service call in a timely manner.

1 year ago

Reply from Sunnova

Thank you, Edgar Watson! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 11th, 2023

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Ron Berchin Bloomfield, CT

The entire process was conducted in a professional and timely manner

1 year ago

Reply from Sunnova

Hello Ron Berchin, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 8th, 2023

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Judith Eby

Did a good job and respectful crew that installed the panels.

1 year ago

Reply from Sunnova

Hello Judith Eby, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 8th, 2023

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Jean Lubin Beaucejour Bloomfield, CT

It’s been about 3 years and our experience has been marvelously good.

1 year ago

Reply from Sunnova

Hi Jean Lubin Beaucejour! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

May. 3rd, 2023

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Maria

Great team! Recommend to get assistance from Jasmine and Paul 👌

1 year ago

Reply from Sunnova

Hi Maria! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 2nd, 2023

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Steve Horn Niles, MI

Knowledge of system was excellent but the time it took for them to get somebody to look at was way too long

1 year ago

Reply from Sunnova

Hello Steve Horn, we apologize for the inconvenience. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at? *LG*

May. 2nd, 2023

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Zach Trudeau Ambridge, PA

Great company to work with. Highly recommend them to anyone.

1 year ago

Reply from Sunnova

Hi Zach Trudeau! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 1st, 2023

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Hilda Sneads Ferry, NC

Staff was professional and polite. They were knowledgeable in telling me what they were doing.

1 year ago

Reply from Sunnova

Thank you, Hilda! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *IE*

Apr. 25th, 2023

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Robert Osman Grand Rapids, MI

Good crew and knowledgeable . Answered all questions and did a great job

1 year ago

Reply from Sunnova

Thank you, Robert! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *IE*

Apr. 25th, 2023

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Valerie Bumpers Newark, DE

It took longer than promised to install. Now that it has been onstalled. The system isn't working and Sunnova has not been able to resolve it with their 3rd party installer.

1 year ago

Reply from Sunnova

Hello Valerie, we are sorry to hear you have been having issues with your solar system. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at? *LN*

Apr. 24th, 2023

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Maura McCarthy Mobile, AL

They made the process very easy! Great sales and installation reps

1 year ago

Reply from Sunnova

Thank you, Maura! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LN*

Apr. 24th, 2023

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Jose Aviles

Good services and fast answers. No problem with the services

1 year ago

Reply from Sunnova

Hello Jose Aviles! We appreciate your feedback so much. Thank you for being part of the Sunnova Family! *DM*

Apr. 20th, 2023

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Judith Tremble Springfield, MA

Entire process was a pleasure. Looking forward to our savings.

1 year ago

Reply from Sunnova

Hi Judith Tremble! We appreciate your feedback. Thank you for being part of the Sunnova Family! *LG*

Apr. 12th, 2023

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Nicholas DeRosa Queens, NY

I had to call several times to get things processed due to my name and email address being misspelled. Plus there was an IT issue that delayed paperwork being resent to me.

1 year ago

Reply from Sunnova

Hi Nicholas DeRosa! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Apr. 10th, 2023

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doris briant Toms River, NJ

Crew was so nice! They did a great job and clean every inch of property up!

1 year ago

Reply from Sunnova

Hi Doris Briant! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Apr. 10th, 2023

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Wan love Seaside Heights, NJ

Trinity solar is the best.Love it and thanks for a great service.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Wan love! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

Apr. 8th, 2023

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Thomas Boser New Berlin, WI

Very happy with the Sunnova solution. Great to work with them and Tron Solar.

1 year ago

Reply from Sunnova

Hi Thomas! We appreciate your feedback. Thank you for being part of the Sunnova Family! IE

Apr. 5th, 2023

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Sharon Ferraro Baltimore, MD

Did a very good job they were in and out with in a few hours.

1 year ago

Reply from Sunnova

Hello Sharon Ferraro, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

Mar. 31st, 2023

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Orlando Guihurt

Excelent service, good installation and very good experience

1 year ago Edited June 8, 2023

Reply from Sunnova

Thank you for sharing your positive feedback, Orlando Guihurt! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*

Jun. 9th, 2023

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Megan Mooney Norwich, CT

Very easy process, customer service reps were very professional and helpful.

1 year ago

Reply from Sunnova

Hello Megan, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *JS*

Mar. 30th, 2023

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Richard Matters Plainfield, CT

Very responsive to my question. Able to contact them on a Sunday.

1 year ago

Reply from Sunnova

Hello Richard Matters, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

Mar. 28th, 2023

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Rick Berman Waltham, MA

They were upfront and explained everything that was happening.

1 year ago

Reply from Sunnova

Hi Rick Berman! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Mar. 27th, 2023

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Rober worthington Bonita Springs, FL

Outstanding customer service and communication throughout the process

1 year ago

Reply from Sunnova

Hello Robert Worthington, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

Mar. 27th, 2023

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Ivette Fernandez

Sunnova provides the tranquility we need, service is rapid, and helpful.

1 year ago

Reply from Sunnova

Hello Ivette Fernandez, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Mar. 24th, 2023

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Harold Sanders

I like that they are always cheking the system that is working exelent

1 year ago Edited March 15, 2024

Reply from Sunnova

Thank you for sharing your positive feedback, Harold Sanders! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

Mar. 23rd, 2023

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AngeLuis

I have only received only quality excellent service from Sunnova always,...

1 year ago Edited June 21, 2024

Reply from Sunnova

Hello Angel Luis, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

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Angel M Reyes Garcia

Great company good communication great group of workers and personnel

1 year ago Edited March 20, 2023

Reply from Sunnova

Hello Angel M Reyes Garcia, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP*

Mar. 21st, 2023

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Raymond A. Segui

Best customer service ever. Always resolve issues and question

1 year ago Edited December 7, 2023

Reply from Sunnova

Hello Raymond A. Segui, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP*

Mar. 21st, 2023

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Reene Smith Loomis, CA

We have not had any issues and we have had our system for over 3 years.

1 year ago

Reply from Sunnova

Hi Renee Smith! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Mar. 14th, 2023

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