Sunnova: Read 6,066 User Reviews From Real Homeowners

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Rober worthington Bonita Springs, FL

Outstanding customer service and communication throughout the process

1 year ago

Reply from Sunnova

Hello Robert Worthington, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *JA*

Mar. 27th, 2023

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Ivette Fernandez

Sunnova provides the tranquility we need, service is rapid, and helpful.

1 year ago

Reply from Sunnova

Hello Ivette Fernandez, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Mar. 24th, 2023

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Harold Sanders

I like that they are always cheking the system that is working exelent

1 year ago Edited March 15, 2024

Reply from Sunnova

Thank you for sharing your positive feedback, Harold Sanders! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

Mar. 23rd, 2023

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AngeLuis

I have only received only quality excellent service from Sunnova always,...

1 year ago Edited June 21, 2024

Reply from Sunnova

Hello Angel Luis, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *AM*

Mar. 21st, 2023

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Angel M Reyes Garcia

Great company good communication great group of workers and personnel

1 year ago Edited March 20, 2023

Reply from Sunnova

Hello Angel M Reyes Garcia, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP*

Mar. 21st, 2023

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Raymond A. Segui

Best customer service ever. Always resolve issues and question

1 year ago Edited December 7, 2023

Reply from Sunnova

Hello Raymond A. Segui, We are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP*

Mar. 21st, 2023

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Reene Smith Loomis, CA

We have not had any issues and we have had our system for over 3 years.

1 year ago

Reply from Sunnova

Hi Renee Smith! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Mar. 14th, 2023

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Anke Delhoyo

Excellent service , great equipment , that mean quality of life. Thanks.

1 year ago Edited October 30, 2024

Reply from Sunnova

Hi Anke Delhoyo! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CI*

Mar. 7th, 2023

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Diaz-McKenzie Family Melbourne, FL

All employees are knowledgeable and friendly. Extremely respectful and nice.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Diaz-McKenzie Family
! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *EO*

Mar. 9th, 2023

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Nancy Muniz

Effective and modern system and a necessity in a tropical island

1 year ago Edited June 13, 2024

Reply from Sunnova

Thank you, Nancy Muniz! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *EO*

Mar. 4th, 2023

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QUISQUEYA RODRIGUEZ

Service and personnel were very capable of answering my doubts

1 year ago

Reply from Sunnova

Thank you, QUISQUEYA RODRIGUEZ! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *EO*

Feb. 21st, 2023

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Nelson Torres

Great company and customer experience They care about their customers

1 year ago Edited May 24, 2023

Reply from Sunnova

Thank you for sharing your positive feedback, Nelson Torres! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *EO*

Feb. 17th, 2023

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Manuel Muniz

Service has been great, haven't had any problem with the equipment.

1 year ago

Reply from Sunnova

Thank you, Manuel Muniz! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *EO*

Feb. 17th, 2023

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Ferdinand Tolland, CT

Everything went SMOOTH!! I'm new to this company, but it looks promising.

1 year ago

Reply from Sunnova

Thank you, Ferdinand! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *EO*

Feb. 15th, 2023

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Carolyn McKinley Washington, DC

Everyone has been fantastic. Very easy set up and install. Thank You

1 year ago

Reply from Sunnova

Hello Carolyn McKinley, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *EM*

Feb. 9th, 2023

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Michael Quattro Weehawken, NJ

Seems like a reliable company. The website they have was helpful.

1 year ago

Reply from Sunnova

Thank you for your note, Michael Quattro. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! *DMS*

Feb. 6th, 2023

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Diana Paquette Boston, MA

Very great staff Love the outcome. Professional and polite. Amazing experience.

1 year ago

Reply from Sunnova

Thank you, Diana Paquette! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Feb. 2nd, 2023

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Tim Barton Sacramento, CA

The process was low pressure and easy. Installation took one day.

1 year ago

Reply from Sunnova

Hi Tim Barton! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Feb. 2nd, 2023

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Vlf Springfield, MA

Very professional. Timely responses, took care of everything

1 year ago

Reply from Sunnova

Hi Vlf! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 31st, 2023

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kibang lee Perris, CA

Great company for solar! System works great and good quality of system.

1 year ago

Reply from Sunnova

Hi kibang lee! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 17th, 2023

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PATRICIA RODRIGUEZ San Jose, CA

The service and the way our customers representative treat us

1 year ago

Reply from Sunnova

Hi PATRICIA RODRIGUEZ! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Jan. 9th, 2023

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Gerino Cabingas

You're company is a reliable company and solar system helped us a lot.

1 year ago Edited May 26, 2023

Reply from Sunnova

Hi Gerino! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! *VD*

May. 27th, 2023

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Lynn Riccardo Seattle, WA

The Rep takes care of the whole process. I don't have to do anything!

1 year ago

Reply from Sunnova

Hi Lynn! We appreciate your 5 star review. Thank you for being part of the Sunnova Family! *EB*

Dec. 29th, 2022

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Anil reddy Liberty Hill, TX

Initial commissioning took 6 months. MySunnova app is laggy, doesn’t show real time energy produced on a day. Expected vs actual energy production is a lot different.

1 year ago

Reply from Sunnova

Hello Anil reddy, we apologize for the inconvenience. Can you send an email to resolutions@sunnova.com with your system ID and a phone number where we can reach you at? *LG*

Dec. 28th, 2022

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Daniela DeCastro Bloomfield, CT

Great support and attention to costumer service. Very pleased

1 year ago

Reply from Sunnova

Hello Daniela DeCastro, thank you for the 5-star rating! *

Dec. 27th, 2022

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David Vittorio North Providence, RI

Excellent sales rep Mike R was first rate. Install crew was awesome

2 years ago

Reply from Sunnova

Hi David Vittorio! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Dec. 20th, 2022

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Jorge Echevarria

ease of system & great servive have saved hundreds on electricity

2 years ago Edited June 12, 2023

Reply from Sunnova

Thank you, Jorge Echevarria! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Dec. 14th, 2022

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Chadrick Kirby Lake Isabella, CA

A great company that has a amazing financing with top tier panels

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Chadrick Kirby! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *DMS*

Dec. 14th, 2022

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Oscar Freytes

Whenever I call for information about my system they are there for help.

2 years ago Edited September 15, 2023

Reply from Sunnova

Hello Oscar Freytes, thank you for the 5-star rating! *KL

Dec. 8th, 2022

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Jeanne M Ryan Bloomfield, CT

Wonderful customer service from start to finish so far! 👍👍Thank you!

2 years ago

Reply from Sunnova

Hello, Jeanne M Ryan. Thank you for the 5-star rating! *KL

Dec. 8th, 2022

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Sarma Tekumalla

Timely and accurate information. Excellent communication and customer service.

2 years ago

Reply from Sunnova

Thank you for your note, Sarma Tekumalla. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! *EO*

Dec. 6th, 2022

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Rose Verna Honolulu, HI

Good company I think they could have done better in communication but overall very good experience

2 years ago

Reply from Sunnova

Hi Rose Verna! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!HV

Nov. 22nd, 2022

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It is what it is Anza, CA

If sunnova had a better monitoring app and I got the power they said my system would produce I would be happy

2 years ago

Reply from Sunnova

Hello , thank you for bringing this to our attention. Can you please send us an email at resolutions@sunnova.com with your system ID and a phone number where we can reach you? Thank you. *LG

Nov. 17th, 2022

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Jeffrey Johnson Houston, TX

Very happy with the products and services provided by Sunnova.

2 years ago Edited May 8, 2023

Reply from Sunnova

Hello Jeffrey Johnson, we would love to help! Could you send your system ID and a phone number where we can reach you to resolutions@sunnova.com please ? *DMS*

Nov. 16th, 2022

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Steve Gionta Pittsburgh, PA

We had a great experience with Sunnova. Smooth process and speedy installation

2 years ago

Reply from Sunnova

Hello Steve Gionta, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

Nov. 15th, 2022

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Wesley Burnham

Have had nothing but a positive experience right from the first meeting.

2 years ago Edited November 4, 2024

Reply from Sunnova

Hi Wesley Burnham! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Nov. 14th, 2022

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John Dahlgren

Easy to work with and readily available to answer questions.

2 years ago Edited November 6, 2024

Reply from Sunnova

Thank you, John! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 6th, 2024

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Lucia Z Redwood City, CA

Great communication and service, Kay is my representative and she is awesome!

2 years ago

Reply from Sunnova

Hi Lucia Z! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Nov. 7th, 2022

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Michael Philadelphia, PA

Very professional and affordable. The techs were great also.

2 years ago

Reply from Sunnova

Thank you, Michael! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *DMS*

Nov. 7th, 2022

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Nancy Chapdelaine Ludlow, MA

Jake has been very good to work with. We finally have the issue under control

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Nancy Chapdelaine! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 27th, 2022

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Harleen Teach Granite Bay, CA

Everyone we interacted with were very professional and polite.

2 years ago

Reply from Sunnova

Hello Harleen Teach, thank you for the feedback. Welcome to the Sunnova family! **MV

Oct. 26th, 2022

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Aixa Rivera

It is a wonderful company with excellent resources. I truly recommend Sunnova.

2 years ago Edited October 24, 2022

Reply from Sunnova

Hi Aixa Rivera! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Oct. 25th, 2022

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Beth Levesque Bridgeport, CT

So far our electric bills have been low as as we were told they would be.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Beth Levesque! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 24th, 2022

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Nelson LOJO Warsaw, IN

All smooth... no issues... since day one i've had no problems.

2 years ago

Reply from Sunnova

Hello Nelson LOJO, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *LS*

Oct. 21st, 2022

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Juanpa Pabon

Nice customer service and installation was very Professional 100% recommended

2 years ago Edited June 7, 2023

Reply from Sunnova

Hello Juanpa, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 7th, 2023

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pedro rosado

Great service and excellent equipment ,thanks for making our life easier in times of need.

2 years ago

Reply from Sunnova

Hello pedro rosado, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LS*

Oct. 21st, 2022

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Javier Torres

Really Good the equipment is always in service when the electric company go off

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Javier Torres! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 17th, 2022

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Juan Hernandez

Thanks to Sunnova I had light before, during and after Hurricane Fiona.

2 years ago

Reply from Sunnova

Hello Juan Hernandez, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^AG

Oct. 17th, 2022

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Maria Zapata

Excelente service I hava no problem with my sistem in any ocasión

2 years ago Edited October 13, 2022

Reply from Sunnova

Thank you for sharing your positive feedback, Maria Zapata! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 13th, 2022

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Maria A Rodriguez Bakersfield, CA

I love my solar panels I have more electricity power for less money. Thank you.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Maria A Rodriguez! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^AG

Oct. 12th, 2022

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