Sunnova: Read 6,066 User Reviews From Real Homeowners

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Eric S

Good savings compared to what pge charges

9 months ago

Reply from Sunnova

Hi Eric S, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 21st, 2024

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Amit Saran Union City, NJ

customer service and app need more update

9 months ago

Reply from Sunnova

Greetings Amit, thank you for taking the time to write us a four star review. We genuinely appreciate your feedback, as it helps us identify areas where we can improve.

Mar. 13th, 2024

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Mark Lamson

The amount of time from initial install to activation

10 months ago

Reply from Sunnova

Thank you for your 4-star review, Mark! We take pride in our quick and easy install process along side our partners. Welcome to the Sunnova Family!

Jan. 31st, 2024

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Barbara

Great service. Really Fast installation.

1 month ago

Reply from Sunnova

Hi Barbara! Thank you for your 5-star rating. We strive to make the switch to solar a smooth journey, and it's fantastic to hear that your experience aligns with our commitment

Nov. 26th, 2024

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Jamie Horn

We’ve had a great experience from start to finish!

1 month ago

Reply from Sunnova

Thank you, Jamie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 24th, 2024

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Daniel Peña Rodriguez

because they deserve it and they are very efficient

5 months ago

Reply from Sunnova

Hello Daniel, our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for being part of the Sunnova Family!

Jun. 28th, 2024

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Matthew Davidson

overall happy with Sysmte. still new to using it.

6 months ago

Reply from Sunnova

Hello Matthew. Thank you for your 4-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

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john keating

excited to start using solar and saving on electric

8 months ago

Reply from Sunnova

Hello John, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

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Anthony Scarpelli Erie, PA

Fantastic service and response time to issues

11 months ago

Reply from Sunnova

Thank you for reaching out to us, Anthony Scarpelli. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Jan. 3rd, 2024

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Braulio loor Fredericksburg, VA

Excellent company very friendly with the customer

11 months ago

Reply from Sunnova

Braulio loor, thanks for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses.

Jan. 3rd, 2024

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Sandyand Ron Whitmoyer Harleysville, PA

Everything was good. And customer service is good.

11 months ago

Reply from Sunnova

Sandy and Ron Whitmoyer, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Jan. 3rd, 2024

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Jackie Hernandez St. Petersburg, FL

Good customer service! Speedy install of the panels

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Jan. 3rd, 2024

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Roger J GRENIER Piscataway, NJ

Installation was extremely well done and well thought out

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Jan. 3rd, 2024

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Kevin Van Asch Sanford, FL

The process was long but most people were very helpful

1 year ago

Reply from Sunnova

Thank you, Kevin! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 3rd, 2024

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Carlos Torres Chicago, IL

Very Good system very reliable and good service

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Jan. 3rd, 2024

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Samantha Madero-Craven

Easy to work through set up waiting on install now

1 year ago

Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jan. 3rd, 2024

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Chris Sewell, NJ

Excellent customer service. Very happy with our panels!

1 year ago

Reply from Sunnova

Hello Chris, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jan. 2nd, 2024

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Rafael Lasalle

Outstanding support and costumer service!!!!

1 year ago

Reply from Sunnova

Rafael Lasalle, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Jan. 2nd, 2024

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Leo David Fort Myers, FL

Very professional company. Highly recommended

1 year ago

Reply from Sunnova

Hello Leo David, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jan. 2nd, 2024

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Esther Robles Fernley, NV

So far everything is working well. Quick installation.

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Jan. 3rd, 2024

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Stanislas Berteloot Cleveland, OH

Exceptional service and super friendly staff.

1 year ago

Reply from Sunnova

Thank you, Stanislas! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Una Sepulveda

Was a good desition. SUNNOVA bring very good services.

1 year ago

Reply from Sunnova

Thank you, Una! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Laurence Gaertner Pittsburgh, PA

Cost savings and environmental impact from the system.

1 year ago

Reply from Sunnova

Thank you, Laurence! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Peggy Havertown, PA

It took many years to get my electric bill down to 0, but now that's it's paying off I'm happy

1 year ago

Reply from Sunnova

Thank you, Peggy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Fernando Calo

Great service, always available for support

1 year ago

Reply from Sunnova

Thank you, Fernando! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Dr. Peter Peduzzi Beaver Falls, PA

GREAT SERVICE, SAVES US ALOT ON ENERGY BILLS

1 year ago

Reply from Sunnova

Thank you, Dr.! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Jorge Vega Rivera

Best customer and technical staff service ever

1 year ago

Reply from Sunnova

Thank you, Jorge! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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José Maldonado

They are very responsable and the sistem hasn’t failed.

1 year ago Edited March 21, 2024

Reply from Sunnova

Thank you, Jose Maldonado! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Paola Benitez

Excellent products that work and endure.

1 year ago

Reply from Sunnova

Hello Paola Benitez, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Dec. 26th, 2023

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Llaves y beepers Tommy

Excellent service and the technicians are the best.

1 year ago Edited March 21, 2024

Reply from Sunnova

Hello Llaves y beepers Tommy, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 21st, 2024

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Jennifer Pandorf Washington, NJ

Good all around just wish the turn around was quicker from install to turn on

1 year ago

Reply from Sunnova

Hello Jennifer Pandorf, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Dec. 26th, 2023

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Sonia Valencia Ontario, CA

Because I never get help to make sure my Sistem work and probate the amount of Kwts the promise 5700 kwt !

1 year ago

Reply from Sunnova

Hola, gracias por tus comentarios. ¿Podría proporcionar el ID y el nombre de su sistema a customerservice@sunnova.com para que podamos abordar sus inquietudes?

Dec. 26th, 2023

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Erin Paternostro Boyertown, PA

Great service, love my panels. Rep was great.

1 year ago

Reply from Sunnova

We value your view, Erin Paternostro. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Dec. 26th, 2023

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John Potter

Very professional. Good product. Great service.

1 year ago Edited June 5, 2024

Reply from Sunnova

Hello, John Potter. Thank you for bringing this to our attention. We apologize for any inconvenience. Please email us at customerservice@sunnova.com with your full name and system ID. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us.

Dec. 26th, 2023

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Glendaly Vega

This system is an excelent product for all of us.

1 year ago

Reply from Sunnova

Thank you, Glendaly! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Luis gonzalez Bloomfield, CT

Because is a good sistem and I want to recommend

1 year ago

Reply from Sunnova

Thank you, Luis! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Dan Rive

Excellent customer service great teams very knowledgeable

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Rafael Serrano

Excellent service and great customer service

1 year ago

Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 26th, 2023

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Paul Placial Kingman, AZ

They did a great job but didn’t pick up all their trash

1 year ago

Reply from Sunnova

Thank you, Paul! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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Guillermo Rivera Irizarry

It was amazing work and fast job they did

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Jessica Yidi

Awesome service and never worry about not having light

1 year ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Athena Medina Phoenix, AZ

Great experience.. stress free.. fast and efficient..

1 year ago

Reply from Sunnova

Thank you, Athena! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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B Ibarra

The system works great, and service has been smooth

1 year ago

Reply from Sunnova

Hi B Ibarra, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Dec. 26th, 2023

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Harvey Bartlett

I liked the treatment I got during the installation

1 year ago

Reply from Sunnova

Thanks for reaching out to us, Harvey Bartlett, Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Dec. 26th, 2023

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Putri Bunga AZ

Great company, quick response, helpful and neat job

1 year ago

Reply from Sunnova

Putri Bunga, thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Dec. 26th, 2023

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Mayra Flores

Excellence, great value for the money...

1 year ago

Reply from Sunnova

Mayra Flores, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Dec. 26th, 2023

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Neylan Ortiz

I love my solar system and i am thankful to have it 💪

1 year ago Edited March 25, 2024

Reply from Sunnova

Neylan Ortiz, We are happy to hear you love your solar system, we appreciate your feedback!

Mar. 26th, 2024

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Bob Strano

Quality company very diligent good customer service.

1 year ago

Reply from Sunnova

Thank you, Bob! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

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arlene perez

Trusted Company. Great experience as of today.

1 year ago Edited March 27, 2024

Reply from Sunnova

arlene perez, we are happy to hear your experience with Sunnova has been satisfactory. We appreciate your feedback!

Mar. 28th, 2024

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Edward “Tedward”

The service was awesome People were friendly

1 year ago

Reply from Sunnova

Thank you for your 5 star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 26th, 2023

Sunnova Reviews