Sunnova: Read 6,066 User Reviews From Real Homeowners

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Lenora McMillian

Fast and prompt service and response time!

1 year ago

Reply from Sunnova

Greetings Lenora McMilian, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 28th, 2023

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Monique Cook

This company is excellent and professional.

1 year ago

Reply from Sunnova

Hello Monique Cook, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 27th, 2023

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Ralph Strahler LA

The installation and inspection process could have gone smoother.

1 year ago

Reply from Sunnova

Hi Ralph Strahler, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues promptly. Please free to email us at customerservice@sunnova.com with your system ID or call us at 1.866.SUNNOVA (866.786.6682).

Nov. 27th, 2023

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Raj Uppal Brookline, MA

Very competent and professional services.

1 year ago

Reply from Sunnova

Hello Raj Uppal, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 22nd, 2023

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marcus dunlap Tahoe City, CA

I liked when I asked a question, the person I was talking with gave a honest answer

1 year ago

Reply from Sunnova

Thank you for your message, marcus dunlap. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Nov. 20th, 2023

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Joe Casanova Dallas, TX

Quick install, and repair of home issues

1 year ago

Reply from Sunnova

Hello Joe Casanova, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 20th, 2023

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Theresa LeBrun Cincinnati, OH

Seamless installation. Got job done in a timely manner.

1 year ago

Reply from Sunnova

Hi Theresa LeBrun, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Nov. 15th, 2023

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AB

Poor communication. Took forever to get our system turned on. Was promised a cash back reward that has never been seen.

1 year ago

Reply from Sunnova

Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Your concerns are important to us, and we are committed to resolving them. Thank you for your patience, and we look forward to providing you with the exceptional customer service you deserve. Please contact us at (866) 786-6682 or at customerservice@sunnova.com

Nov. 15th, 2023

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Joe Meehan Lowell, MA

Installers failed inspection. Very rude to my wife when they were here. Delayed my startup over a month because of their mistakes.

1 year ago

Reply from Sunnova

Hello Joe Meehan. Please send us an email at customerservice@sunnova.com with your system ID or case number so that we can access your account details and provide you with tailored assistance. We appreciate your cooperation and look forward to providing you with the best possible resolution.

Nov. 13th, 2023

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Marie Levy El Dorado Hills, CA

Good communication throughout...courteous crew

1 year ago

Reply from Sunnova

Hello Marie Levy, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 10th, 2023

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Amy Sommerville Ocala, FL

All the people that we have encountered have been wonderful

1 year ago

Reply from Sunnova

Hello, Amy Sommerville. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Nov. 7th, 2023

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Allison Reisch

Very pleased with the service I received during the whole process.

1 year ago

Reply from Sunnova

Hi, Allison Reisch. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Nov. 7th, 2023

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TYLER NEGRI

Jason and the company did a great job from start to finish!

1 year ago

Reply from Sunnova

Hello, Tyler Negri. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Nov. 7th, 2023

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hurdlesua

Excellent customer service…professional, and informative!

1 year ago

Reply from Sunnova

We value your view, hurdlesua. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Nov. 7th, 2023

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Bobbie Johnson Seattle, WA

Great job well done and outside crew was outstanding.

1 year ago

Reply from Sunnova

Hi Bobbie Johnson, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Nov. 7th, 2023

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Mjones

Ease of business, great product and people.

1 year ago

Reply from Sunnova

We value your view, Mjones. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Nov. 7th, 2023

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Patrick Carey Haddonfield, NJ

Good customer relations. Very pleased so far.

1 year ago

Reply from Sunnova

Hello, Patrick Carey. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Nov. 7th, 2023

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Lainie Segal Winter Haven, FL

Wonderful service! Worked to make having solar affordable.

1 year ago

Reply from Sunnova

Hello Lainie Segal, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 3rd, 2023

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welcome 2023 Dover, DE

Fast installation and discrete location

1 year ago Edited December 22, 2023

Reply from Sunnova

Hello welcome2023, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 3rd, 2023

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Travis French North Port, FL

Great experience! They made it very simple.

1 year ago

Reply from Sunnova

Hello Travis French welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 3rd, 2023

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Miguel Galarza Wayne, PA

The installation work was quick. It looks great

1 year ago

Reply from Sunnova

Greetings, Miguel Galarza , and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 24th, 2023

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Felicia Rice Peoria, AZ

First three install appointment days late. Still not complete. W9 filled out on 10-15. Great sales men, very nice install men

1 year ago

Reply from Sunnova

Hello Felicia Rice , We apologize for any inconvenience. Feel free to reach us via email at customerservice@sunnova.com with your full name and system ID and with any concerns you may have, so we can further assist you and ensure that you have a positive experience with us.

Oct. 23rd, 2023

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Dave grear Marietta, PA

Flawless change over to solar,best customer service

1 year ago

Reply from Sunnova

Greetings Dave grear, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 19th, 2023

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lois moffitt Mount Carmel, PA

Every part of the process was timely and efficient.

1 year ago

Reply from Sunnova

Hi Lois moffitt , congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Oct. 19th, 2023

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Clark Kent MI

They make sure my equipment is in good working order

1 year ago

Reply from Sunnova

Greetings Clark Kent, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 19th, 2023

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Ernie Halican Las Vegas, NV

With you evey step of the way and no hassles.

1 year ago

Reply from Sunnova

Thank you, Ernie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 17th, 2023

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Rodrigo Silva Seattle, WA

Excellent and very efficient company, I love it.

1 year ago

Reply from Sunnova

Thank you, Rodrigo! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 17th, 2023

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Robert Campana

They did a great job and everything went smoothly.

1 year ago

Reply from Sunnova

Thank you, Robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 16th, 2023

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Sonya Clanton Hinesville, GA

Your company stayed in touch through the whole process.

1 year ago Edited October 26, 2023

Reply from Sunnova

Hello Sonya Clanton, Thank you for the 5 stars. We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication.

Oct. 16th, 2023

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John Novac Phoenix, AZ

Great costumer service and made the whole process easy!

1 year ago

Reply from Sunnova

Hi John Novac , Congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey, & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Oct. 16th, 2023

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M. McDonald

Great customer service! Prompt, courteous and efficient.

1 year ago

Reply from Sunnova

Greetings , M. McDonald, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Oct. 16th, 2023

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Robert Ford South Yarmouth, MA

👍 very efficient and responsive operatio

1 year ago

Reply from Sunnova

Hello Robert Ford, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Oct. 12th, 2023

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Leslie Guthrie Jacksboro, TX

Fast and easy. The entire process was a breeze.

1 year ago

Reply from Sunnova

Thank you, Leslie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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Tony Blaikie Buzzards Bay, MA

Quality system, easy payments good customer service

1 year ago

Reply from Sunnova

Thank you, Tony! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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Anne O'Leary South Yarmouth, MA

Very efficient and did an excellent job.

1 year ago

Reply from Sunnova

Thank you, Anne! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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Pablo Marcs Bridgeport, CT

I like the representative that we were dealing with.

1 year ago

Reply from Sunnova

Thank you, Pablo! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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luis campos

service was great and communication was excellent

1 year ago

Reply from Sunnova

Thank you, luis! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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laurie elderbaum

Very happy with all the workers, very professional.

1 year ago

Reply from Sunnova

Thank you, laurie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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Esmeralda hernandez San Antonio, TX

No communication at all with the guy I made the contact with I had to call and the lady I spoke to was so nice and explain things to me

1 year ago

Reply from Sunnova

Hi Esmeralda, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We would like to apologize for any inconvenience you may have faced. Thank you for your understanding and patience. If you have any additional questions or concerns, please contact us at (866) 786-6682

Oct. 6th, 2023

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Carl McKlveen Harrisburg, PA

Install crew was on time, very efficient and professional.

1 year ago

Reply from Sunnova

Greetings Carl Mcklveen , a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Oct. 5th, 2023

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Last1km4n Kapolei, HI

The battery somehow state of the art. Very high tech.

1 year ago

Reply from Sunnova

Thank you, Last1km4n! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 2nd, 2023

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Sarah Baker Westerly, RI

Ease of signing up and good people. Attentive to any issues.

1 year ago

Reply from Sunnova

Hello Sarah Baker, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Oct. 2nd, 2023

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Matthew Schmidt Pittsburgh, PA

Great and friendly Service. Quick installation

1 year ago

Reply from Sunnova

Thank you, Matthew! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 29th, 2023

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Heidi Doyle

Great communication through out the whole process

1 year ago

Reply from Sunnova

Thank you, Heidi! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 29th, 2023

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Barb McKees Rocks, PA

Did a great job of installing and only took 1 day

1 year ago

Reply from Sunnova

Thank you, Barb! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 29th, 2023

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Carolyn Moultrir Stroudsburg, PA

I have no complaints . Very professional .

1 year ago

Reply from Sunnova

Greetings, Carolyn Moultrir! A warm welcome to the Sunnova family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Sep. 29th, 2023

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J.C. De jesus.Acosta

Sunnova is a great company and they are always available

1 year ago Edited March 21, 2024

Reply from Sunnova

Thank you, J.C. De jesus.Acosta! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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jay slobodkin Boston, MA

Super efficient crew. Came when promised and left early

1 year ago

Reply from Sunnova

Jay Slobodkin, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Sep. 28th, 2023

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Jonathan Atwater, CA

Very professional quick install time and no issues .

1 year ago

Reply from Sunnova

Hello Jonathan , and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 28th, 2023

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Betsy Stephenson San Marcos, CA

Service person was informative and friendly.

1 year ago

Reply from Sunnova

Greetings, Betsy Stephenson! A warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Sep. 28th, 2023

Sunnova Reviews