Sunnova: Read 5,941 User Reviews From Real Homeowners

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John Heydt Mission Viejo, CA

Easy to work with, installation has not occurred yet

1 year ago

Reply from Sunnova

Hi John! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 14th, 2023

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Donna Severson New Preston, CT

Nothing beats a negative dollar amount electric bill!

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Donna! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence.

Sep. 14th, 2023

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Michael A Nelson Chicago, IL

I like the customer service and price rage.

1 year ago

Reply from Sunnova

Hello Michael Nelson, We're pleased to hear that you appreciate our customer service and pricing. Your satisfaction is important to us, and we're committed to providing both quality service and competitive pricing. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

Sep. 14th, 2023

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Yasmine Port Saint Lucie, FL

Great customer service, very efficient and on time

1 year ago

Reply from Sunnova

Hello Yasmine, Thank you for your kind words! Providing exceptional customer service, efficiency, and punctuality are at the core of our values. Should you ever require further assistance or have additional feedback in the future, please do not hesitate to get in touch. Your satisfaction is of the utmost importance to us, and we remain dedicated to assisting you. We truly appreciate your choice to select our services!

Sep. 14th, 2023

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marc dorvilus Orlando, FL

I like it cause it helps me save some money on light bills

1 year ago

Reply from Sunnova

Hello Marc, We're pleased to hear that our service helps you save money on your electricity bills. If you have any more feedback or questions in the future, please don't hesitate to reach out. Your satisfaction is important to us. Thank you for choosing us!

Sep. 14th, 2023

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tamara cantrell Pekin, IL

Friendly. Seem honest. Good communication

1 year ago

Reply from Sunnova

Hi Tamara! We appreciate your feedback. Thank you for being part of the Sunnova Family

Sep. 15th, 2023

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Tucker Bell Greensburg, PA

Awesome rates and awesome customer service!

1 year ago

Reply from Sunnova

Hello Tucker Bell, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Sep. 12th, 2023

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Cristina Montijo La Jolla, CA

Very serious about the clients and service.

1 year ago

Reply from Sunnova

Hi Cristina Montijo, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Sep. 12th, 2023

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Jeffrey Silverstein Long Beach, CA

very effective for the cost compared to others

1 year ago

Reply from Sunnova

Greetings Jeffrey Silverstein , a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Sep. 12th, 2023

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Allen Comeau Bloomfield, CT

Easy to work with Explained every detail clearly

1 year ago

Reply from Sunnova

Thank you, Allen! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family

Sep. 15th, 2023

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ELLSWORTH C PEIFFER, JR

I was always kept informed every step of the way.

1 year ago Edited March 21, 2024

Reply from Sunnova

Thank you, Ellsworth! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family

Sep. 15th, 2023

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John Mounier Tucson, AZ

Straight forward contract for leasing equipment.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, John! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 15th, 2023

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Ian Deodat Lehigh Acres, FL

I like that they were quick and easy to install.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Ian! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 15th, 2023

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Keith Greenawalt Philadelphia, PA

Great company great product… reliable on both

1 year ago

Reply from Sunnova

Hi Keith! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Scott Hamilton Alice, TX

Good service to the point and easy to follow

1 year ago

Reply from Sunnova

Hi Scott! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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James Sweeten

Friendly and informative customer service

1 year ago

Reply from Sunnova

Thank you, James! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family

Sep. 15th, 2023

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Suanne Morin Winter Springs, FL

Very helpful. Follow-up to problems consistant.

1 year ago Edited September 12, 2023

Reply from Sunnova

Hello Suanne Morin, Thank you for your review. We appreciate your positive feedback and are happy to know your problems have been resolved!

Sep. 14th, 2023

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NANCY HESHLER Pittsburgh, PA

Great company to work with, from sales to present.

1 year ago

Reply from Sunnova

Thanks for reaching out to us, Nancy Heshler. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Sep. 14th, 2023

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robert dickerson Clifton, NJ

The sales, instillation , service & price.

1 year ago

Reply from Sunnova

Hi Robert Dickerson, We appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Sep. 14th, 2023

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Scott Exaros Allentown, PA

Customer service was top notch. Cost savings are nice.

1 year ago

Reply from Sunnova

Hello Scott Exaros, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 14th, 2023

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Thomas Brown North Augusta, SC

I like there service and the friendly phone operator

1 year ago

Reply from Sunnova

Hello, Thomas Brown. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Sep. 12th, 2023

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MsLorainev

I wish more company’s were as easy to work with.

1 year ago

Reply from Sunnova

Hello MsLorainev, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 12th, 2023

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Mark Sullivan New Bedford, MA

Service was great. The install process was longer then expected

1 year ago

Reply from Sunnova

Hi Mark Sullivan, We appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Sep. 12th, 2023

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HSMTHCOACH

Great efficient service. I would recommend them.

1 year ago

Reply from Sunnova

Hello, HSMTHCOACH. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 12th, 2023

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dora smith Beverly Hills, FL

Job was done in a timely manner clean up after there self

1 year ago

Reply from Sunnova

Greetings dora smith, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 8th, 2023

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jeff hunsucker

The team that came to the hose were amazing

1 year ago Edited December 22, 2023

Reply from Sunnova

Hello, Jeff Hunsucker. We value your positive feedback. We're dedicated to offering the finest customer service possible, thus we're happy you had such a smooth and effortless experience!

Sep. 7th, 2023

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Samantha Phillips-Varneke York, PA

Seemingly everything that could go wrong has gone wrong. Everything has been delayed, communication has been terrible and confusing.

1 year ago

Reply from Sunnova

Hello, Samantha. We take your concerns seriously and are dedicated to giving you the best customer service we can. Please email customerservice@sunnova.com with your system ID and name so we can address the issues you are experiencing.

Sep. 7th, 2023

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Sergey Brushtein Windsor, CT

Very professional, the work was done on time

1 year ago

Reply from Sunnova

Greetings, Sergey Brushtein, We appreciate your review. We are pleased that you received faultless and simple service. We value your assistance in turning more households into energy-efficient powerhouses!

Sep. 6th, 2023

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Mike Fenton

Personal where quick to respond to questions and issues

1 year ago

Reply from Sunnova

Hi Mike, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Sep. 6th, 2023

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Jerry Williams Deltona, FL

Very informative, very nice. Thanks for great job

1 year ago

Reply from Sunnova

Hello Jerry, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 6th, 2023

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Scott Soergel Melissa, TX

Communicated and did everything they said.

1 year ago

Reply from Sunnova

Greetings, Scott. We appreciate your review. We are pleased that you received faultless and simple service. We value your assistance in turning more households into energy-efficient powerhouses!

Sep. 6th, 2023

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Donna Sekeet Mays Landing, NJ

Salesperson was great in the beginning but later not so good!!

1 year ago

Reply from Sunnova

Hi Donna Sekeet, We appreciate your additional feedback. We are committed to providing the best customer service possible, and we take your concerns seriously. Could you provide your system ID and name to customerservice@sunnova.com so we can address your concerns?

Sep. 6th, 2023

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Amy Gudeahn Jewett City, CT

All the service recieved was kind and professional.

1 year ago

Reply from Sunnova

Hello Amy Gudeahn, Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 6th, 2023

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Edwill John Esquilin

Excellency servicing and professionalism.

1 year ago Edited December 15, 2023

Reply from Sunnova

Hello, Edwill. We value your positive feedback. We're dedicated to offering the finest customer service possible, so we're happy you had such a smooth and effortless experience!

Sep. 6th, 2023

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Brian Green

Process was very smooth and instalation was great.

1 year ago

Reply from Sunnova

Hello, Brian Green. We value your positive feedback. We're dedicated to offering the finest customer service possible, so we're happy you had such a smooth and effortless experience!

Sep. 6th, 2023

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Rick Aguirre Columbus, OH

Service tech was very helpful and Friendly

1 year ago Edited September 5, 2023

Reply from Sunnova

Hello, Rick Aguirre. Thank you for your review. We appreciate you helping us convert more homes into energy-saving powerhouses!

Sep. 6th, 2023

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Manny Reyes Madera, CA

Everything thing is good and solar working great so far.

1 year ago

Reply from Sunnova

Thank you for your message, Manny Reyes. We work hard to make sure you have a good experience with your solar system. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 29th, 2023

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codegod Swedesboro, NJ

Very smooth process getting my solar project completed.

1 year ago

Reply from Sunnova

Congratulations on becoming part of the Sunnova Family; we're thrilled to have you with us! At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 29th, 2023

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Todd Jeffers Hyannis, MA

They were fast, respectful, and professional.

1 year ago

Reply from Sunnova

Hello Todd Jeffers, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth and professional journey; it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback!

Aug. 29th, 2023

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Brian Achy Philadelphia, PA

Kept us updated during the entire process

1 year ago

Reply from Sunnova

Thank you for your message, Brian Achy. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 28th, 2023

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Temidayo ojo Andover, NJ

Sun nova is a reliable with well trained employee

1 year ago

Reply from Sunnova

Thank you, Temidayo ojo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Aug. 28th, 2023

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Denny (Turbo5) Baldwin Park, CA

Great communication, on time, professional!

1 year ago

Reply from Sunnova

Thank you for your message, Denny. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 28th, 2023

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Donald Carawan Portsmouth, VA

Very polite and knowledgeable of the system.

1 year ago

Reply from Sunnova

Hello Donald Carawan, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Aug. 28th, 2023

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Ruth Carter North Las Vegas, NV

Met all expectations and more. Reducing carbon footprint

1 year ago Edited September 26, 2023

Reply from Sunnova

Thank you, Ruth! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Raul Michel

Very friendly and helpful explained everything good

1 year ago

Reply from Sunnova

Thank you for your message, Raul Michel. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 28th, 2023

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Daniel Agee Sr. Elkridge, MD

Service was great. Installers came on time

1 year ago

Reply from Sunnova

Greetings Daniel Agee Sr., and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Aug. 25th, 2023

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David W. Nolan Westminster, MA

The men were very professional, neat and did great job.

1 year ago

Reply from Sunnova

Greetings David W. Nolan, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free and professional as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Aug. 22nd, 2023

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Cathy Vellucci Brooklyn, CT

Poor communication. Very clunky system. Not much love lost between Trinity and Eversource.

1 year ago Edited August 22, 2023

Reply from Sunnova

Hello Cathy Vellucci, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We apologize for any inconvenience caused. If you wish to further discuss your concerns or questions, please feel free to call us at 866.786.6682 or via email at customerservice@sunnova.com.

Aug. 22nd, 2023

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Tug Bankert Runnemede, NJ

Efficient and accurate. Professional and on time.

1 year ago Edited September 12, 2023

Reply from Sunnova

Tug Bankert, thanks for your message! At Sunnova, our commitment is to help ensure you have a professional experience and efficient process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Aug. 22nd, 2023

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Grace Sanchez

I appreciate the patience of the electricians

1 year ago

Reply from Sunnova

Hello Grace Sanchez, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure you have a seamless transition, whether more time is needed or not. Thanks for the positive feedback. We're here to support you every step of the way!

Aug. 22nd, 2023

Sunnova Reviews