Sunnova: Read 6,313 User Reviews From Real Homeowners

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Rafael Garcia Hamburg, NJ

Installation was excellent. Great Service.

1 year ago

Reply from Sunnova

Thank you, Rafael! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 27th, 2023

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Nibor Fredom North Port, FL

the panels are very efficientthe panels are very efficient

1 year ago

Reply from Sunnova

Thank you, Nibor! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 27th, 2023

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Elsie M Berrios

Good customer service.Fast,clean and good.

1 year ago

Reply from Sunnova

Hello Elsie M Berrios, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 20th, 2023

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Anibal Martinez

Money saved and trustworthy system. This for a life time.

1 year ago

Reply from Sunnova

Hello Anibal Martinez, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 19th, 2023

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norma nestor Saipan, S

HAVING THE SOLAR INSTALLED, HAVE BEEN PAYING LESS TO CUC .

1 year ago

Reply from Sunnova

Hello norma nestor, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 19th, 2023

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John Bosco

Extremely professional from sales to installation

1 year ago

Reply from Sunnova

Hello John Bosco, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 19th, 2023

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Julio Quiroa (Ghost Planet Records) Cranston, RI

Solar panel system was installed and functional earlier than originally quoted!

1 year ago

Reply from Sunnova

Hi Julio Quiroa (Ghost Planet Records)
congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Dec. 18th, 2023

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Tene & Tony Penny

Highly recommend. The process was smooth.

1 year ago Edited March 21, 2024

Reply from Sunnova

Hello Tene & Tony Penny, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 18th, 2023

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Jennifer Jimenez Dallas, TX

Excellent prices & service recommend to all

1 year ago

Reply from Sunnova

Thank you for reaching out to us, Jennifer Jimenez. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 18th, 2023

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Carlos Hernández Miranda

The quaity of the equipment TESLA and fast response.

1 year ago Edited December 18, 2023

Reply from Sunnova

Hello Carlos Hernández Miranda , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 18th, 2023

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Jason Hill NC

Always resolve any issues I have with my system

1 year ago

Reply from Sunnova

Jason Hill, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Dec. 15th, 2023

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Jodi Campbell Shamokin, PA

Good company. Always there if needing assistance

1 year ago

Reply from Sunnova

Hello Jodi Campbell, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 15th, 2023

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Josephine Blas

Generally reliable, but there are times that it is tough to get assistance.

1 year ago Edited June 7, 2024

Reply from Sunnova

Hello Josephine Blas, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 15th, 2023

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Mario Laureano FL

Service is excellent and very helpfull always

1 year ago

Reply from Sunnova

Thank you for reaching out to us, Maria Laureano. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 15th, 2023

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Robin Chapman Houston, TX

Everybody I have been talking to has been very helpful.

1 year ago

Reply from Sunnova

Thanks for reaching out to us, Robin Chapman. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Dec. 15th, 2023

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aurora orrico Berkeley Heights, NJ

Was notified of every step. Good communication

1 year ago

Reply from Sunnova

Thanks for reaching out to us, aurora orrico. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Dec. 15th, 2023

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Edgar Correa

They are behind of their excellent products

1 year ago Edited September 9, 2024

Reply from Sunnova

Edgar Correa thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Dec. 15th, 2023

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Steve Miller

Very pleasant sales person and extremely knowledgeable

1 year ago

Reply from Sunnova

Hi Steve Miller, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 15th, 2023

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Jacqueline Acevedo

Excellent quality and service, I highly recomend Sunnova.

1 year ago

Reply from Sunnova

Hello Jacqueline Acevedo, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 14th, 2023

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Maria Feliciano

Professional , responsive, great warranty .

1 year ago

Reply from Sunnova

Thank you for reaching out to us, Maria Feliciano. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 14th, 2023

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Rafael Reyes

They are they Best and they jave a good service client

1 year ago

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Dec. 14th, 2023

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marilin llanes Trenton, NJ

The over all process was been easy and no complaints.

1 year ago

Reply from Sunnova

Thanks for reaching out to us marilin llanes. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Dec. 14th, 2023

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Ralph Bennett Warwick, RI

Easy to work with, liking the results of savings

1 year ago

Reply from Sunnova

Ralph Bennett, thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Dec. 14th, 2023

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Cynthia Starling Bloomfield, CT

Good sales people and delivering of my solar system

1 year ago

Reply from Sunnova

Hello Cynthia Starling, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 14th, 2023

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Huy Pham Austin, TX

Good service, good equipment. Extremely great coordination.

1 year ago

Reply from Sunnova

Thank you, Huy Pham for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Dec. 14th, 2023

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Terry Garcia

Excellent custumer service. Rapid response.

1 year ago Edited March 25, 2024

Reply from Sunnova

Hi Terry Garcia, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 13th, 2023

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Paula Kehoe

Great company to do business with. I would recommend.

1 year ago Edited December 22, 2023

Reply from Sunnova

Hello Paula Kehoe, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 13th, 2023

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Adebayo adepoju Hanover, MD

Easy service and communication with the company

1 year ago

Reply from Sunnova

Hello Adebayo adepoju , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way! , welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 13th, 2023

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Amy Green Texarkana, TX

The savings are incredible. I have saved a lot.

1 year ago

Reply from Sunnova

Hello Amy Green, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Dec. 12th, 2023

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John Bixby Boston, MA

Knowledge of your staff and ability to perform

1 year ago

Reply from Sunnova

Hello, John Bixby. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Dec. 12th, 2023

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Fred Currier

Great company. Great communication. Great service.

1 year ago

Reply from Sunnova

Hello, Fred Currier. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Dec. 12th, 2023

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Jason Cialone Pittsburgh, PA

I like the setup and they take care of everything for you

1 year ago

Reply from Sunnova

Greetings, Jason Cialone. We appreciate your review. We are pleased that you received faultless and simple service. We value your assistance in turning more households into energy-efficient powerhouses!

Dec. 12th, 2023

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Karla Noriega

I liked the excellent service of my representative!

1 year ago

Reply from Sunnova

Hello, Karla Noriega. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Dec. 12th, 2023

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Michael Devoll

Soup to nuts a great group to work with.

1 year ago Edited June 5, 2024

Reply from Sunnova

Hi Michael! We appreciate your 5 star review. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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atemnkeng ivo Middletown, CT

Good customer service and it easy talking

1 year ago

Reply from Sunnova

Greetings atemnkeng ivo , a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Dec. 8th, 2023

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BULL RIVERS

Great customer service and professionalism.

1 year ago

Reply from Sunnova

Bull Rivers , thanks for your review. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses.

Dec. 8th, 2023

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Henry Cody

Great company! Easy to work with! No problems!

1 year ago

Reply from Sunnova

Thank you Henry Cody, for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community! for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Dec. 8th, 2023

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Misael Rivera

Excellent! I see the impact on my energy bill already.

1 year ago

Reply from Sunnova

Hello Misael Rivera, thank you for your positive feedback! We're incredibly excited that you've decided to go solar and join us in our mission to Power Energy Independence™. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future. We're honored to have you as a valued member of the Sunnova community!

Dec. 7th, 2023

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John

Overall a great company to do business with

1 year ago Edited June 5, 2024

Reply from Sunnova

John, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Dec. 7th, 2023

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Lenora McMillian

Fast and prompt service and response time!

2 years ago

Reply from Sunnova

Greetings Lenora McMilian, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Nov. 28th, 2023

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Monique Cook

This company is excellent and professional.

2 years ago

Reply from Sunnova

Hello Monique Cook, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 27th, 2023

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Ralph Strahler LA

The installation and inspection process could have gone smoother.

2 years ago

Reply from Sunnova

Hi Ralph Strahler, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues promptly. Please free to email us at customerservice@sunnova.com with your system ID or call us at 1.866.SUNNOVA (866.786.6682).

Nov. 27th, 2023

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Raj Uppal Brookline, MA

Very competent and professional services.

2 years ago

Reply from Sunnova

Hello Raj Uppal, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 22nd, 2023

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marcus dunlap Tahoe City, CA

I liked when I asked a question, the person I was talking with gave a honest answer

2 years ago

Reply from Sunnova

Thank you for your message, marcus dunlap. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Nov. 20th, 2023

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Joe Casanova Dallas, TX

Quick install, and repair of home issues

2 years ago

Reply from Sunnova

Hello Joe Casanova, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 20th, 2023

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Theresa LeBrun Cincinnati, OH

Seamless installation. Got job done in a timely manner.

2 years ago

Reply from Sunnova

Hi Theresa LeBrun, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Nov. 15th, 2023

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AB

Poor communication. Took forever to get our system turned on. Was promised a cash back reward that has never been seen.

2 years ago

Reply from Sunnova

Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Your concerns are important to us, and we are committed to resolving them. Thank you for your patience, and we look forward to providing you with the exceptional customer service you deserve. Please contact us at (866) 786-6682 or at customerservice@sunnova.com

Nov. 15th, 2023

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Joe Meehan Lowell, MA

Installers failed inspection. Very rude to my wife when they were here. Delayed my startup over a month because of their mistakes.

2 years ago

Reply from Sunnova

Hello Joe Meehan. Please send us an email at customerservice@sunnova.com with your system ID or case number so that we can access your account details and provide you with tailored assistance. We appreciate your cooperation and look forward to providing you with the best possible resolution.

Nov. 13th, 2023

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Marie Levy El Dorado Hills, CA

Good communication throughout...courteous crew

2 years ago

Reply from Sunnova

Hello Marie Levy, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 10th, 2023

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Amy Sommerville Ocala, FL

All the people that we have encountered have been wonderful

2 years ago

Reply from Sunnova

Hello, Amy Sommerville. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Nov. 7th, 2023

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