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Sunnova Reviews

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9.6

Overall Score

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Jan Carlos de Jesús

Always there for help you... great communication

1 year ago Edited September 26, 2023

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Reply from Sunnova

Thank you, Jan Carlos De Jesus , for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Sep. 26th, 2023

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Alvaro Gonzalez Cedar Key, FL

Very well explain on both of the options you guys offer

1 year ago

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Reply from Sunnova

Thank you, Alvaro! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Joel Guzman Atlanta, GA

I like the service and punctually of everyone on the compan

1 year ago

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Reply from Sunnova

Thank you, Joel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Yasmani Aguirre

great cuatomer service,very professional

1 year ago

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Reply from Sunnova

Thank you, Yasmani! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Alberto Viera

The system is very good and sunnova is very good company

1 year ago

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Reply from Sunnova

Thank you, Alberto! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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J M Las Vegas, NV

The things I liked with this company is easy to work with very straightforward.

1 year ago

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Reply from Sunnova

Thank you, J! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Sasha Dimitr 'Ewa Beach, HI

Very good and smooth process of establishing a loan.

1 year ago

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Reply from Sunnova

Thank you, Sasha! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Rafael Castro Largo, FL

The personnel and very competent and friendly.

1 year ago

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Reply from Sunnova

Thank you, Rafael! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Aidy Nieves

Very profesional, clear and precise information.

1 year ago Edited September 26, 2023

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Reply from Sunnova

Thank you, Aidy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Yudith Figueredo Spring Hill, FL

Great company and very professional . Very satisfied

1 year ago

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Reply from Sunnova

Thank you, Yudith! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Sarai Cosme Philadelphia, PA

They have a complete system and excellent service

1 year ago Edited September 27, 2023

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Reply from Sunnova

Thank you, Sarai! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Cesar O. Molina Burgos

Excelent service, great product and fast instalation

1 year ago Edited September 27, 2023

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Reply from Sunnova

Thank you, Cesar! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Felix Berrios

Attention and service and dedication at all times

1 year ago

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Reply from Sunnova

Hello, Felix Berrios, Welcome to the Sunnova family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Sep. 25th, 2023

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BRossi

Very poor customer service after the sale. Installation issues, service issues, non-working panels for 2 months

1 year ago

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Reply from Sunnova

Hello BRossi, To help ensure we address your concerns effectively, we kindly request that you provide us with your system ID and contact us via email at customerservice@sunnova.com. By sharing this information, we can access your account details and provide you with tailored assistance. We appreciate your cooperation and look forward to providing you with the best possible resolution.

Sep. 25th, 2023

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Sally Vaca Hobbs, NM

After being rescheduled 3 times with the inverter sitting in my kitchen more a month finally got it fixed.

1 year ago

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Reply from Sunnova

Hi Sally we genuinely appreciate your feedback, as it helps us identify areas where we can improve. Thank you for your understanding and patience.

Sep. 25th, 2023

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Alex Guaraldi North Easton, MA

Great communication and friendly service.

1 year ago

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Reply from Sunnova

Hi, Alex Guraldi, congratulations on becoming part of the Sunnova family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Sep. 25th, 2023

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Mark barris Las Vegas, NV

The sales person brandon was a great guy very knowledgeable easy to work with.

1 year ago

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Reply from Sunnova

Thank you, Mark, for taking the time to write us a kind review. Glad to hear that Brandon delivered great service. . Enjoy your new solar system.

Sep. 21st, 2023

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Orville McBeth Philadelphia, PA

Very efficient and good at their work. Very polite.

1 year ago Edited September 26, 2023

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Reply from Sunnova

Thank you for the positive and constructive feedback Orville McBeth! Welcome to the Sunnova family! We take this feedback to improve our process and customer service!

Sep. 19th, 2023

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Tracey Becker Ridgecrest, CA

Friendly employees and great customer service

1 year ago

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Reply from Sunnova

Hello Tracey Becker, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 19th, 2023

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Wanda Torres

Reliable, great communication and educational interactions

1 year ago

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Reply from Sunnova

Hello Wanda Torres , Thank you for the positive feedback, as we are committed to providing the best service possible.

Sep. 19th, 2023

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qaruilk Minneapolis, MN

Solar Company With Great RATES ON POWER!

1 year ago Edited September 19, 2023

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Reply from Sunnova

Hello Qaruilk, thank you for the 5 star review and feedback!

Sep. 19th, 2023

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luis cartagena

Good experience good Service and attention

1 year ago

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Reply from Sunnova

Hello Luis Cartagena, We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 18th, 2023

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Pupe ElGufiao

I like the rate and is comfortable to me

1 year ago

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Reply from Sunnova

Thank you for the positive feedback Pupe ElGufiao!

Sep. 18th, 2023

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Donald Bowie Baton Rouge, LA

Great service and helpful getting the correct rates

1 year ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Donald Bowie! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 18th, 2023

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Reg Whiting, NJ

Professional, informative, the best ✳️✳️

1 year ago

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Reply from Sunnova

Thank you Reg for the 5 star review and feedback!

Sep. 19th, 2023

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Frances Rosado

Quality in products and services can thrust!

1 year ago Edited December 22, 2023

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Reply from Sunnova

Thank you, Frances! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 27th, 2023

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Francie Garcia

Is the best in service! Maintain all functionally.

1 year ago Edited December 22, 2023

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Reply from Sunnova

Hello, Francie Garcia. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 19th, 2023

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Ameeka Singh Irvington, NJ

Sunnova did a wonderful job with our solar and are saving us lots of money.

1 year ago

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Reply from Sunnova

Hello Ameeka Singh, we appreciate the positive feedback! We are thrilled you have joined the Sunnova family. Thank you for helping us convert more homes into energy-saving powerhouses! If there is anything we missed please send our dedicated team an email to CustomerService@Sunnova.com.

Sep. 19th, 2023

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Jose Matos

I recommend them for their services and honesty.

1 year ago Edited September 19, 2023

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Reply from Sunnova

Hello , Jose Matos , Thank you for helping us convert more homes into energy-saving powerhouses! We're happy to hear you are satisfied with our services.

Sep. 19th, 2023

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Benjamin Figueroa

Great service and constant communication.

1 year ago

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Reply from Sunnova

Thank you Benjamin Figueroa! We appreciate the 5 star review and feedback.

Sep. 19th, 2023

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Joanne Bennett

Helpful and friendly service. Easy to work with.

1 year ago

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Reply from Sunnova

Thank you, Joanne Bennett! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 19th, 2023

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H Nguyen Woodland Hills, CA

Company have Good Product and excellent service.

1 year ago

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Reply from Sunnova

Thank you, H! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Albert Koett Houston, TX

Excellent service and knowledgeable personnel

1 year ago

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Reply from Sunnova

Thank you, Albert! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Carol toro

Good service very helpful I am so grateful

1 year ago Edited September 15, 2023

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Reply from Sunnova

Hi Carol! We appreciate your feedback. Thank you for being part of the Sunnova Family

Sep. 15th, 2023

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Ruth Sanchez

Excelent solar pannels re finance too easy

1 year ago

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Reply from Sunnova

Hi Ruth! We appreciate your feedback. Thank you for being part of the Sunnova Family

Sep. 15th, 2023

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Wanda Carrasquillo

I recommend them, work of excellence. Professionals

1 year ago Edited September 15, 2023

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Reply from Sunnova

Thank you for sharing your positive feedback, Wanda! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 15th, 2023

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Carmen Sugey

Good service, kind people fast paper complete.

1 year ago

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Reply from Sunnova

Hi Carmen! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Edith Perez

Excellent service. Reliable. Not too expensive.

1 year ago Edited June 28, 2024

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Reply from Sunnova

Hello Edith, thank you for your five-star review. We appreciate your feedback! We hope our services keep exceeding your expectations.

Jun. 28th, 2024

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Sonia Pena Wilmington, DE

It is a good sistem. I do not have any problems

1 year ago

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Reply from Sunnova

Hello Sonia, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 15th, 2023

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ramon Rivera

I like the system and how to operate Customer

1 year ago

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Reply from Sunnova

Hello Ramon, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 15th, 2023

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Elizabeth Bracero

Having light 💡 good service thanks for all

1 year ago

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Reply from Sunnova

Hello Elizabeth, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 15th, 2023

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Angel Figueroa

Excellent service always and rapid response

1 year ago Edited September 15, 2023

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Reply from Sunnova

Hello Angel, we are so happy to hear your experience reflects what we strive for.

Sep. 15th, 2023

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Felix Migenis

Good service! Best investment I made i recommend

1 year ago Edited June 5, 2024

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Reply from Sunnova

Greetings, Felix Migenis , It's honestly great to know we have met your expectations, and we remain committed to providing the best customer service possible.

Sep. 19th, 2023

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evelyn perez Philadelphia, PA

Quality service and excellent work with the customers

1 year ago Edited September 15, 2023

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Reply from Sunnova

Thank you, Evelyn! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Sasha Rodriguez

Excellent service and very fast installation.

1 year ago

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Reply from Sunnova

Hi Sasha! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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ANGEL QUILES

Good and competitive in the interest rate

1 year ago

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Reply from Sunnova

Greetings, Angel Quiles. We appreciate your review. We value your assistance in turning more households into energy-efficient powerhouses!

Sep. 19th, 2023

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Felix Lind

Excellent service. Never had any problem.

1 year ago

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Reply from Sunnova

Hi , Felix Lind , Thank you for your positive feedback! We're delighted that you've chosen Sunnova, we take pride in offering our customers the best service.

Sep. 19th, 2023

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nelson caro

Very reliable and great equipment. Great customer service.

1 year ago

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Reply from Sunnova

Thank you, Nelson! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Anibal Sosa

Excellent services and contact immediately

1 year ago

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Reply from Sunnova

Thank you, Anibal! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Oscar FL

Always helpful and have recommended to friends and family

1 year ago

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Reply from Sunnova

Hi Oscar! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023