Sunnova: Read 6,313 User Reviews From Real Homeowners

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Felix Berrios

Attention and service and dedication at all times

2 years ago

Reply from Sunnova

Hello, Felix Berrios, Welcome to the Sunnova family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Sep. 25th, 2023

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BRossi

Very poor customer service after the sale. Installation issues, service issues, non-working panels for 2 months

2 years ago

Reply from Sunnova

Hello BRossi, To help ensure we address your concerns effectively, we kindly request that you provide us with your system ID and contact us via email at customerservice@sunnova.com. By sharing this information, we can access your account details and provide you with tailored assistance. We appreciate your cooperation and look forward to providing you with the best possible resolution.

Sep. 25th, 2023

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Sally Vaca Hobbs, NM

After being rescheduled 3 times with the inverter sitting in my kitchen more a month finally got it fixed.

2 years ago

Reply from Sunnova

Hi Sally we genuinely appreciate your feedback, as it helps us identify areas where we can improve. Thank you for your understanding and patience.

Sep. 25th, 2023

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Alex Guaraldi North Easton, MA

Great communication and friendly service.

2 years ago

Reply from Sunnova

Hi, Alex Guraldi, congratulations on becoming part of the Sunnova family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Sep. 25th, 2023

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Mark barris Las Vegas, NV

The sales person brandon was a great guy very knowledgeable easy to work with.

2 years ago

Reply from Sunnova

Thank you, Mark, for taking the time to write us a kind review. Glad to hear that Brandon delivered great service. . Enjoy your new solar system.

Sep. 21st, 2023

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Orville McBeth Philadelphia, PA

Very efficient and good at their work. Very polite.

2 years ago Edited September 26, 2023

Reply from Sunnova

Thank you for the positive and constructive feedback Orville McBeth! Welcome to the Sunnova family! We take this feedback to improve our process and customer service!

Sep. 19th, 2023

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Tracey Becker Ridgecrest, CA

Friendly employees and great customer service

2 years ago

Reply from Sunnova

Hello Tracey Becker, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 19th, 2023

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Wanda Torres

Reliable, great communication and educational interactions

2 years ago

Reply from Sunnova

Hello Wanda Torres , Thank you for the positive feedback, as we are committed to providing the best service possible.

Sep. 19th, 2023

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qaruilk Minneapolis, MN

Solar Company With Great RATES ON POWER!

2 years ago Edited September 19, 2023

Reply from Sunnova

Hello Qaruilk, thank you for the 5 star review and feedback!

Sep. 19th, 2023

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luis cartagena

Good experience good Service and attention

2 years ago

Reply from Sunnova

Hello Luis Cartagena, We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 18th, 2023

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Pupe ElGufiao

I like the rate and is comfortable to me

2 years ago

Reply from Sunnova

Thank you for the positive feedback Pupe ElGufiao!

Sep. 18th, 2023

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Donald Bowie Baton Rouge, LA

Great service and helpful getting the correct rates

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Donald Bowie! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 18th, 2023

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Reg Whiting, NJ

Professional, informative, the best ✳️✳️

2 years ago

Reply from Sunnova

Thank you Reg for the 5 star review and feedback!

Sep. 19th, 2023

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Frances Rosado

Quality in products and services can thrust!

2 years ago Edited December 22, 2023

Reply from Sunnova

Thank you, Frances! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 27th, 2023

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Francie Garcia

Is the best in service! Maintain all functionally.

2 years ago Edited December 22, 2023

Reply from Sunnova

Hello, Francie Garcia. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Sep. 19th, 2023

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Ameeka Singh Irvington, NJ

Sunnova did a wonderful job with our solar and are saving us lots of money.

2 years ago

Reply from Sunnova

Hello Ameeka Singh, we appreciate the positive feedback! We are thrilled you have joined the Sunnova family. Thank you for helping us convert more homes into energy-saving powerhouses! If there is anything we missed please send our dedicated team an email to CustomerService@Sunnova.com.

Sep. 19th, 2023

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Jose Matos

I recommend them for their services and honesty.

2 years ago Edited September 19, 2023

Reply from Sunnova

Hello , Jose Matos , Thank you for helping us convert more homes into energy-saving powerhouses! We're happy to hear you are satisfied with our services.

Sep. 19th, 2023

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Benjamin Figueroa

Great service and constant communication.

2 years ago

Reply from Sunnova

Thank you Benjamin Figueroa! We appreciate the 5 star review and feedback.

Sep. 19th, 2023

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Joanne Bennett

Helpful and friendly service. Easy to work with.

2 years ago

Reply from Sunnova

Thank you, Joanne Bennett! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 19th, 2023

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H Nguyen Woodland Hills, CA

Company have Good Product and excellent service.

2 years ago

Reply from Sunnova

Thank you, H! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Albert Koett Houston, TX

Excellent service and knowledgeable personnel

2 years ago

Reply from Sunnova

Thank you, Albert! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Carol toro

Good service very helpful I am so grateful

2 years ago Edited September 15, 2023

Reply from Sunnova

Hi Carol! We appreciate your feedback. Thank you for being part of the Sunnova Family

Sep. 15th, 2023

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Ruth Sanchez

Excelent solar pannels re finance too easy

2 years ago

Reply from Sunnova

Hi Ruth! We appreciate your feedback. Thank you for being part of the Sunnova Family

Sep. 15th, 2023

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Wanda Carrasquillo

I recommend them, work of excellence. Professionals

2 years ago Edited September 15, 2023

Reply from Sunnova

Thank you for sharing your positive feedback, Wanda! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 15th, 2023

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Erickson Figueras

I have your product for three years without problems.

2 years ago Edited January 9, 2025

Reply from Sunnova

Hello Erickson. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jan. 10th, 2025

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Carmen Sugey

Good service, kind people fast paper complete.

2 years ago

Reply from Sunnova

Hi Carmen! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Edith Perez

Excellent service. Reliable. Not too expensive.

2 years ago Edited June 28, 2024

Reply from Sunnova

Hello Edith, thank you for your five-star review. We appreciate your feedback! We hope our services keep exceeding your expectations.

Jun. 28th, 2024

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Sonia Pena Wilmington, DE

It is a good sistem. I do not have any problems

2 years ago

Reply from Sunnova

Hello Sonia, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 15th, 2023

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ramon Rivera

I like the system and how to operate Customer

2 years ago

Reply from Sunnova

Hello Ramon, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 15th, 2023

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Elizabeth Bracero

Having light 💡 good service thanks for all

2 years ago

Reply from Sunnova

Hello Elizabeth, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 15th, 2023

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Angel Figueroa

Excellent service always and rapid response

2 years ago Edited September 15, 2023

Reply from Sunnova

Hello Angel, we are so happy to hear your experience reflects what we strive for.

Sep. 15th, 2023

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Felix Migenis

Good service! Best investment I made i recommend

2 years ago Edited June 5, 2024

Reply from Sunnova

Greetings, Felix Migenis , It's honestly great to know we have met your expectations, and we remain committed to providing the best customer service possible.

Sep. 19th, 2023

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evelyn perez Philadelphia, PA

Quality service and excellent work with the customers

2 years ago Edited September 15, 2023

Reply from Sunnova

Thank you, Evelyn! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Sasha Rodriguez

Excellent service and very fast installation.

2 years ago

Reply from Sunnova

Hi Sasha! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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ANGEL QUILES

Good and competitive in the interest rate

2 years ago

Reply from Sunnova

Greetings, Angel Quiles. We appreciate your review. We value your assistance in turning more households into energy-efficient powerhouses!

Sep. 19th, 2023

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Felix Lind

Excellent service. Never had any problem.

2 years ago

Reply from Sunnova

Hi , Felix Lind , Thank you for your positive feedback! We're delighted that you've chosen Sunnova, we take pride in offering our customers the best service.

Sep. 19th, 2023

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nelson caro

Very reliable and great equipment. Great customer service.

2 years ago

Reply from Sunnova

Thank you, Nelson! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Anibal Sosa

Excellent services and contact immediately

2 years ago

Reply from Sunnova

Thank you, Anibal! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Oscar FL

Always helpful and have recommended to friends and family

2 years ago

Reply from Sunnova

Hi Oscar! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Miguel A. Montes

Is very good and ilove they service to sunnova energía

2 years ago Edited March 29, 2024

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Madeline Ortiz Fall River, MA

They did an excellent installation in my home. Very professional

2 years ago Edited September 15, 2023

Reply from Sunnova

Hi Madeline! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Ana I. Garcia

A very reliable company and always keeps us informed

2 years ago

Reply from Sunnova

Hi Ana! We appreciate your feedback. Thank you for being part of the Sunnova Family

Sep. 15th, 2023

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Juan Brown Haymarket, VA

I'd like the savings. Also the credits you get back.

2 years ago

Reply from Sunnova

Hi Juan! We appreciate your feedback. Thank you for being part of the Sunnova Family

Sep. 15th, 2023

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Omar Concepcion

Great service and work.Always the custumer service respond

2 years ago

Reply from Sunnova

Thank you, Omar! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Zulma Torres

Excellent services, compromise and quality

2 years ago Edited March 22, 2024

Reply from Sunnova

Hi, Zulma Torres, We appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Sep. 19th, 2023

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Jorge Rodriguez

Like everything,nice service, great experience,

2 years ago Edited June 13, 2024

Reply from Sunnova

Thank you, Jorge! We appreciate your review. We value our customers and appreciate the time you took to share your experience. We hope our services keep exceeding your expectations.

Jun. 25th, 2024

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RAFY ROBLES

Great service and quality recommend thankyou

2 years ago

Reply from Sunnova

Thank you, Rafy! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

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Angel Nieves

Sunnova service and products are exceptional

2 years ago

Reply from Sunnova

Hi Angel! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Noelia Trujillo

The service is excelent. The system works great, I loved

2 years ago Edited April 29, 2024

Reply from Sunnova

Thank you for the positive feedback, Noelia! We greatly appreciate it here at Sunnova.

Apr. 29th, 2024

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Alwin Vargas

Extremely well company and very responsible.

2 years ago Edited September 15, 2023

Reply from Sunnova

Hi Alwin! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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