Sunnova: Read 5,941 User Reviews From Real Homeowners

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Yechiel Nakdimen Jersey City, NJ

Customer service nearly non-existent. Got thru to their office only once. Had to reach out to the rep directly to get anywhere.

1 year ago

Reply from Sunnova

Hello Yechiel Nakdimen, thank you for bringing this to our attention. We are sorry to hear about your experience. Would it be possible for you to send us information to customerservice@sunnova.com so we can investigate this issue? We would only need a valid phone number of the customer or a system ID. Please know that we take this matter seriously and look forward to resolving this for you. -Loamy P.

Jun. 14th, 2023

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Michael J Gonzalez

Excellent service , very happy with my choice!

1 year ago Edited June 30, 2024

Reply from Sunnova

Hello Michael, thank you for your five-star review, we appreciate your feedback! We hope our services keep exceeding your expectations.

Jun. 11th, 2024

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Dave Tibbet Fresno, CA

Good product and helpful people. Easy approval process

1 year ago

Reply from Sunnova

Hi Dave Tibbet! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Ramón A Rivera

Excellent company. Quality. Customer service is good.

1 year ago

Reply from Sunnova

Hi Ramon A. Rivera! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Morey White Denver, CO

Honest and friendly. Good company! Would recommend.

1 year ago

Reply from Sunnova

Hi Morey White! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Lesa warta Citrus Heights, CA

Saving us money. Having a consistent bill.

1 year ago

Reply from Sunnova

Hi Lesa Warta! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Rafael Lacen

Good service and excellent comunication!

1 year ago

Reply from Sunnova

Hi Rafael Lacen! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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George Tsiattalos

Excellent service, great website and easy to contact!

1 year ago

Reply from Sunnova

Hi George Tsiattalos! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Arlene Medina

Excellent equipment, system and service.

1 year ago Edited December 13, 2023

Reply from Sunnova

Greetings, Arlene Medina. We appreciate your review. We are pleased that you received faultless and simple service. We value your assistance in turning more households into energy-efficient powerhouses!

Dec. 16th, 2023

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Neli Mendez South Yarmouth, MA

Nice to have people like you to help with this

1 year ago

Reply from Sunnova

Hi, Neli Mendez! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Kayley Petersen San Diego, CA

Loved the service and so excited to have solar

1 year ago

Reply from Sunnova

Hi Kayley Petersen! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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JOSE PEZOA Stockton, CA

everything installed on time, very trust

1 year ago

Reply from Sunnova

Hi JOSE PEZOA! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 13th, 2023

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David G New Bedford, MA

Good product and overall service has been acceptable

1 year ago

Reply from Sunnova

Hi David G! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Scott Cohen LA

Excellent service from the whole team...

1 year ago

Reply from Sunnova

Hi Scott Cohen! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 13th, 2023

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meet patel

Great system , process of installation was quick

1 year ago

Reply from Sunnova

Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 13th, 2023

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Mandyto Torres

Like my equipment at all deslike nothing to said

1 year ago Edited March 29, 2024

Reply from Sunnova

Hello Mandyto Torres, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 13th, 2023

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Eric Ryans

GREAT SERVICE FROM BEGINNING TO END! HIGHLY RECOMMEND!

1 year ago

Reply from Sunnova

Hello Eric, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 13th, 2023

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Hiram Candelaria

Good Service and excellent products. two thumbs up

1 year ago

Reply from Sunnova

Hello Hiram, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 13th, 2023

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Julio Chevres Orlando, FL

Excellent service. Always assists customer needs.

1 year ago

Reply from Sunnova

Hi Julio! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 13th, 2023

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ANTHONY G KENNEDY Atlantic City, NJ

Great solar system and customer service support.

1 year ago

Reply from Sunnova

Hi Anthony! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 13th, 2023

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Laurie Bacha

Great product, great results! It was so easy to save!

1 year ago Edited March 21, 2024

Reply from Sunnova

Hi Laurie, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Anne Caron Newington, CT

Our experience with so far been very positive and we are very satisfied.

1 year ago

Reply from Sunnova

Hi Anne Caron! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Annie Laconia, NH

They were available to answer all my questions.

1 year ago

Reply from Sunnova

Thank you, Annie! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *CP

Jun. 12th, 2023

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Zarak Khan Cleveland, OH

Great customer service and very professional

1 year ago

Reply from Sunnova

Hi Zarak ! We appreciate your feedback. Thank you for being part of the Sunnova Family!*AM*

Jun. 12th, 2023

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Amy Harrisburg, PA

Fast install, guys did a great job w install

1 year ago

Reply from Sunnova

Hi Amy! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Rodriguez

I like the information that is provided.

1 year ago

Reply from Sunnova

Hi Rodriguez! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Raghunandan Dudda Subramanya Clementon, NJ

They have insurance protection for productivity

1 year ago

Reply from Sunnova

Hi Raghunandan Dudda Subramanya! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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George “Curby” Leiter Manchester, PA

The entire process of solar power is made easy by Sunnova.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, George “Curby” Leiter! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *CP

Jun. 12th, 2023

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Guess Who Miami, FL

They are a life saver with a set price. Very affordable

1 year ago Edited December 22, 2023

Reply from Sunnova

Hi Guess Who! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Dennis T San Antonio, TX

Great value company. The system is very reliable.

1 year ago

Reply from Sunnova

Hi Dennis T! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Rebecca Asante Wallingford, CT

So far so good, I now have a fixed electric bill

1 year ago

Reply from Sunnova

Hi Rebecca! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Huan Tran Lake Elsinore, CA

Satisfy overall. New costumer, can tell much

1 year ago

Reply from Sunnova

Hi Huan Tran We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Gustavo DeWindt

Excellent team, Excellent sevice, Thanks

1 year ago

Reply from Sunnova

Hi Gustavo! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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John Edwards

excellent customer service.great value for your money

1 year ago Edited June 28, 2024

Reply from Sunnova

Hi John, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Jun. 28th, 2024

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DRJVVV Makawao, HI

EXPERTS, INFORMATIVE, CORDIAL, EMPLOYEES

1 year ago

Reply from Sunnova

Hi DRJVVV! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Tomas Guerrero McAllen, TX

Easy to understand and tremendous value over time.

1 year ago

Reply from Sunnova

Thank you, Tomas Guerrero! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *JA*

Jun. 13th, 2023

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Rafael Rosado

Great product, service and attention. Thanks!

1 year ago

Reply from Sunnova

Hi Rafael Rosado! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Kevin Larkin Rancho Santa Margarita, CA

Great company I am so pleased with my system

1 year ago

Reply from Sunnova

Hi Kevin! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Maryann Amore

Reliability, predictability, value for money

1 year ago

Reply from Sunnova

Thank you, Maryann Amore! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *JA*

Jun. 13th, 2023

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David R Watts Pennsville, NJ

Money savings, impact on planet, ease of company planning

1 year ago

Reply from Sunnova

Hi David! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Kyle Blankenfeld

Install was sick and easy. Friendly staff too!

1 year ago

Reply from Sunnova

Thank you for your message, Kyle Blankenfeld. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *JA*

Jun. 13th, 2023

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Hector

Fast installation, great customer service

1 year ago

Reply from Sunnova

Hello Hector, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *JA*

Jun. 13th, 2023

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Eagle Rockledge, FL

Great product and great!!! Customer service

1 year ago

Reply from Sunnova

Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Wathiq

I like the whole services and the maintenance

1 year ago

Reply from Sunnova

Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Joel Rodriguez

exelent company, Have great product and exelent service.

1 year ago

Reply from Sunnova

Hello Joel Rodriguez, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Nelson Mejia Seymour, CT

Quality products that save you money!!!!!

1 year ago

Reply from Sunnova

Hello Nelson Mejia, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Katie Hanna North Grafton, MA

Great customer service Very satisfied with Sunnova

1 year ago

Reply from Sunnova

Hello Katie Hanna, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Sandra Torres

Thanks for everything! Service id increíble

1 year ago Edited June 12, 2024

Reply from Sunnova

Hello Sandra, we appreciate your feedback! We hope our services keep exceeding your expectations.

Jun. 25th, 2024

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oliberto maya Kissimmee, FL

Very honest seller and very good company

1 year ago Edited June 12, 2023

Reply from Sunnova

Hi oliberto maya! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CP

Jun. 12th, 2023

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Tyler Rismiller Allentown, PA

Guys worked no matter the weather, were very professional

1 year ago

Reply from Sunnova

Thank you, Tyler Rismiller! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *CP

Jun. 12th, 2023

Sunnova Reviews