Sunnova: Read 6,316 User Reviews From Real Homeowners

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Hector Matias

It is company that gives good customer service.

3 years ago Edited September 26, 2023

Reply from Sunnova

Thank you, Hector! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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SONIA GREGORY CAPELLA

Excellent service and communication. Great product!

3 years ago Edited December 14, 2023

Reply from Sunnova

Thank you, SONIA! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Marina Osykina

Good reliable company. Things done in timely manner.

3 years ago

Reply from Sunnova

Thank you, Marina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Marixa Cintron

Great service, I don't have any issues with my equipment

3 years ago Edited September 27, 2023

Reply from Sunnova

Thank you, Marixa! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Xg Luo Milford, CT

good, nice, satisfied, would like to recommend to others

3 years ago

Reply from Sunnova

Thank you, Xg! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Marguerite Stupplebeen Mansfield, TX

Great service and helpful when we had to replace our roof

3 years ago

Reply from Sunnova

Thank you, Marguerite! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Vinny Vongphachanh Vientiane, VT

Friendly representative, great communication

3 years ago

Reply from Sunnova

Thank you, Vinny! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Nancy Rosado

Good customer service. Takes care of issues immediately.

3 years ago Edited January 16, 2025

Reply from Sunnova

Thank you, Nancy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Cathy Burr St. Petersburg, FL

The represenative and service have been excellent.

3 years ago

Reply from Sunnova

Cathy Burr, thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Sep. 26th, 2023

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Pedro Perez

I like the professionalism and communication.

3 years ago Edited September 26, 2023

Reply from Sunnova

Thank you, Pedro Perez , for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Sep. 26th, 2023

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Sopheak Kim

great customer service. highly recommend

3 years ago

Reply from Sunnova

Thank you, Sopheak! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Loven Arlington Heights, IL

Excellent help and informative and cordial.

3 years ago

Reply from Sunnova

Thank you, Loven! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Dave Pettinari

Disliked nothing. Everything has been smooth so far.

3 years ago

Reply from Sunnova

Thank you, Dave! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Helen Conroy Windermere, FL

Excellent to work with and very professional.

3 years ago

Reply from Sunnova

Thank you, Helen! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Shawn Harper

Great service and very friendly. Easy set up.

3 years ago

Reply from Sunnova

Thank you, Shawn! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Vanita Thompson San Jose, CA

I enjoyed talking with the man regarding the Solarpanelinh

3 years ago

Reply from Sunnova

Thank you, Vanita! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Vivian D. Silvestry

The service has been excellent and reliable.

3 years ago

Reply from Sunnova

Thank you, Vivian! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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B. Berry

Great friendly customer service and personal reps👍🏾

3 years ago

Reply from Sunnova

Thank you, B.! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Moni Aliso Viejo, CA

Good customer service. Answered all our questions

3 years ago

Reply from Sunnova

Thank you, Moni! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Joe Clearlake, CA

Service and follow thru the entire process

3 years ago

Reply from Sunnova

Thank you, Joe! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Victor Negron

Love support and dnamic of the company verry sastified

3 years ago

Reply from Sunnova

Thank you, Victor! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Kenneth Keown

Professional presentation and help along the way

3 years ago

Reply from Sunnova

Thank you, Kenneth! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Noemi Marquez

Very professional and knowledgeable staff and service

3 years ago

Reply from Sunnova

Thank you, Noemi! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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jose rios

Great service, full comintment with customers

3 years ago

Reply from Sunnova

Thank you, jose! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Martha Valles Menifee, CA

Very good results, great savings no problems at all

3 years ago

Reply from Sunnova

Thank you, Martha! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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David Leach Kapaau, HI

Great customer service and very knowledgeable!

3 years ago

Reply from Sunnova

Thank you, David! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Russell Farwick Stuart, FL

it seems to be pretty simple and everyone was very helpfull

3 years ago

Reply from Sunnova

Thank you, Russell! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Jan Carlos de Jesús

Always there for help you... great communication

3 years ago Edited September 26, 2023

Reply from Sunnova

Thank you, Jan Carlos De Jesus , for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Sep. 26th, 2023

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Alvaro Gonzalez Cedar Key, FL

Very well explain on both of the options you guys offer

3 years ago

Reply from Sunnova

Thank you, Alvaro! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Joel Guzman Atlanta, GA

I like the service and punctually of everyone on the compan

3 years ago

Reply from Sunnova

Thank you, Joel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Yasmani Aguirre

great cuatomer service,very professional

3 years ago

Reply from Sunnova

Thank you, Yasmani! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Alberto Viera

The system is very good and sunnova is very good company

3 years ago

Reply from Sunnova

Thank you, Alberto! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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J M Las Vegas, NV

The things I liked with this company is easy to work with very straightforward.

3 years ago

Reply from Sunnova

Thank you, J! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Sasha Dimitr 'Ewa Beach, HI

Very good and smooth process of establishing a loan.

3 years ago

Reply from Sunnova

Thank you, Sasha! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Rafael Castro Largo, FL

The personnel and very competent and friendly.

3 years ago

Reply from Sunnova

Thank you, Rafael! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Aidy Nieves

Very profesional, clear and precise information.

3 years ago Edited September 26, 2023

Reply from Sunnova

Thank you, Aidy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Yudith Figueredo Spring Hill, FL

Great company and very professional . Very satisfied

3 years ago

Reply from Sunnova

Thank you, Yudith! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Sarai Cosme Philadelphia, PA

They have a complete system and excellent service

3 years ago Edited September 27, 2023

Reply from Sunnova

Thank you, Sarai! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Cesar O. Molina Burgos

Excelent service, great product and fast instalation

3 years ago Edited September 27, 2023

Reply from Sunnova

Thank you, Cesar! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Felix Berrios

Attention and service and dedication at all times

3 years ago

Reply from Sunnova

Hello, Felix Berrios, Welcome to the Sunnova family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Sep. 25th, 2023

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BRossi

Very poor customer service after the sale. Installation issues, service issues, non-working panels for 2 months

3 years ago

Reply from Sunnova

Hello BRossi, To help ensure we address your concerns effectively, we kindly request that you provide us with your system ID and contact us via email at customerservice@sunnova.com. By sharing this information, we can access your account details and provide you with tailored assistance. We appreciate your cooperation and look forward to providing you with the best possible resolution.

Sep. 25th, 2023

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Sally Vaca Hobbs, NM

After being rescheduled 3 times with the inverter sitting in my kitchen more a month finally got it fixed.

3 years ago

Reply from Sunnova

Hi Sally we genuinely appreciate your feedback, as it helps us identify areas where we can improve. Thank you for your understanding and patience.

Sep. 25th, 2023

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Alex Guaraldi North Easton, MA

Great communication and friendly service.

3 years ago

Reply from Sunnova

Hi, Alex Guraldi, congratulations on becoming part of the Sunnova family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Sep. 25th, 2023

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Mark barris Las Vegas, NV

The sales person brandon was a great guy very knowledgeable easy to work with.

3 years ago

Reply from Sunnova

Thank you, Mark, for taking the time to write us a kind review. Glad to hear that Brandon delivered great service. . Enjoy your new solar system.

Sep. 21st, 2023

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Orville McBeth Philadelphia, PA

Very efficient and good at their work. Very polite.

3 years ago Edited September 26, 2023

Reply from Sunnova

Thank you for the positive and constructive feedback Orville McBeth! Welcome to the Sunnova family! We take this feedback to improve our process and customer service!

Sep. 19th, 2023

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Tracey Becker Ridgecrest, CA

Friendly employees and great customer service

3 years ago

Reply from Sunnova

Hello Tracey Becker, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Sep. 19th, 2023

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Wanda Torres

Reliable, great communication and educational interactions

3 years ago

Reply from Sunnova

Hello Wanda Torres , Thank you for the positive feedback, as we are committed to providing the best service possible.

Sep. 19th, 2023

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qaruilk Minneapolis, MN

Solar Company With Great RATES ON POWER!

3 years ago Edited September 19, 2023

Reply from Sunnova

Hello Qaruilk, thank you for the 5 star review and feedback!

Sep. 19th, 2023

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luis cartagena

Good experience good Service and attention

3 years ago

Reply from Sunnova

Hello Luis Cartagena, We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 18th, 2023

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Pupe ElGufiao

I like the rate and is comfortable to me

3 years ago

Reply from Sunnova

Thank you for the positive feedback Pupe ElGufiao!

Sep. 18th, 2023

Sunnova Reviews