Sunnova: Read 6,313 User Reviews From Real Homeowners

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Allison Reisch

Very pleased with the service I received during the whole process.

2 years ago

Reply from Sunnova

Hi, Allison Reisch. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Nov. 7th, 2023

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TYLER NEGRI

Jason and the company did a great job from start to finish!

2 years ago

Reply from Sunnova

Hello, Tyler Negri. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Nov. 7th, 2023

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hurdlesua

Excellent customer service…professional, and informative!

2 years ago

Reply from Sunnova

We value your view, hurdlesua. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Nov. 7th, 2023

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Bobbie Johnson Seattle, WA

Great job well done and outside crew was outstanding.

2 years ago

Reply from Sunnova

Hi Bobbie Johnson, we appreciate your positive feedback and are happy to welcome you to the Sunnova family!

Nov. 7th, 2023

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Mjones

Ease of business, great product and people.

2 years ago

Reply from Sunnova

We value your view, Mjones. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Nov. 7th, 2023

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Patrick Carey Haddonfield, NJ

Good customer relations. Very pleased so far.

2 years ago

Reply from Sunnova

Hello, Patrick Carey. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Nov. 7th, 2023

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Lainie Segal Winter Haven, FL

Wonderful service! Worked to make having solar affordable.

2 years ago

Reply from Sunnova

Hello Lainie Segal, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 3rd, 2023

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welcome 2023 Dover, DE

Fast installation and discrete location

2 years ago Edited December 22, 2023

Reply from Sunnova

Hello welcome2023, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Nov. 3rd, 2023

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Travis French North Port, FL

Great experience! They made it very simple.

2 years ago

Reply from Sunnova

Hello Travis French welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 3rd, 2023

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Miguel Galarza Wayne, PA

The installation work was quick. It looks great

2 years ago

Reply from Sunnova

Greetings, Miguel Galarza , and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 24th, 2023

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Felicia Rice Peoria, AZ

First three install appointment days late. Still not complete. W9 filled out on 10-15. Great sales men, very nice install men

2 years ago

Reply from Sunnova

Hello Felicia Rice , We apologize for any inconvenience. Feel free to reach us via email at customerservice@sunnova.com with your full name and system ID and with any concerns you may have, so we can further assist you and ensure that you have a positive experience with us.

Oct. 23rd, 2023

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Dave grear Marietta, PA

Flawless change over to solar,best customer service

2 years ago

Reply from Sunnova

Greetings Dave grear, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 19th, 2023

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lois moffitt Mount Carmel, PA

Every part of the process was timely and efficient.

2 years ago

Reply from Sunnova

Hi Lois moffitt , congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Oct. 19th, 2023

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Clark Kent MI

They make sure my equipment is in good working order

2 years ago

Reply from Sunnova

Greetings Clark Kent, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 19th, 2023

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Ernie Halican Las Vegas, NV

With you evey step of the way and no hassles.

2 years ago

Reply from Sunnova

Thank you, Ernie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 17th, 2023

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Rodrigo Silva Seattle, WA

Excellent and very efficient company, I love it.

2 years ago

Reply from Sunnova

Thank you, Rodrigo! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 17th, 2023

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Robert Campana

They did a great job and everything went smoothly.

2 years ago

Reply from Sunnova

Thank you, Robert! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 16th, 2023

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Sonya Clanton Hinesville, GA

Your company stayed in touch through the whole process.

2 years ago Edited October 26, 2023

Reply from Sunnova

Hello Sonya Clanton, Thank you for the 5 stars. We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication.

Oct. 16th, 2023

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John Novac Phoenix, AZ

Great costumer service and made the whole process easy!

2 years ago

Reply from Sunnova

Hi John Novac , Congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey, & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Oct. 16th, 2023

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M. McDonald

Great customer service! Prompt, courteous and efficient.

2 years ago

Reply from Sunnova

Greetings , M. McDonald, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Oct. 16th, 2023

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Robert Ford South Yarmouth, MA

👍 very efficient and responsive operatio

2 years ago

Reply from Sunnova

Hello Robert Ford, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Oct. 12th, 2023

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Leslie Guthrie Jacksboro, TX

Fast and easy. The entire process was a breeze.

2 years ago

Reply from Sunnova

Thank you, Leslie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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Tony Blaikie Buzzards Bay, MA

Quality system, easy payments good customer service

2 years ago

Reply from Sunnova

Thank you, Tony! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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Anne O'Leary South Yarmouth, MA

Very efficient and did an excellent job.

2 years ago

Reply from Sunnova

Thank you, Anne! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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Pablo Marcs Bridgeport, CT

I like the representative that we were dealing with.

2 years ago

Reply from Sunnova

Thank you, Pablo! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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luis campos

service was great and communication was excellent

2 years ago

Reply from Sunnova

Thank you, luis! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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laurie elderbaum

Very happy with all the workers, very professional.

2 years ago

Reply from Sunnova

Thank you, laurie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

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Esmeralda hernandez San Antonio, TX

No communication at all with the guy I made the contact with I had to call and the lady I spoke to was so nice and explain things to me

2 years ago

Reply from Sunnova

Hi Esmeralda, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We would like to apologize for any inconvenience you may have faced. Thank you for your understanding and patience. If you have any additional questions or concerns, please contact us at (866) 786-6682

Oct. 6th, 2023

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Carl McKlveen Harrisburg, PA

Install crew was on time, very efficient and professional.

2 years ago

Reply from Sunnova

Greetings Carl Mcklveen , a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Oct. 5th, 2023

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Last1km4n Kapolei, HI

The battery somehow state of the art. Very high tech.

2 years ago

Reply from Sunnova

Thank you, Last1km4n! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 2nd, 2023

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Sarah Baker Westerly, RI

Ease of signing up and good people. Attentive to any issues.

2 years ago

Reply from Sunnova

Hello Sarah Baker, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Oct. 2nd, 2023

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Matthew Schmidt Pittsburgh, PA

Great and friendly Service. Quick installation

2 years ago

Reply from Sunnova

Thank you, Matthew! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 29th, 2023

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Heidi Doyle

Great communication through out the whole process

2 years ago

Reply from Sunnova

Thank you, Heidi! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 29th, 2023

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Barb McKees Rocks, PA

Did a great job of installing and only took 1 day

2 years ago

Reply from Sunnova

Thank you, Barb! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 29th, 2023

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Carolyn Moultrir Stroudsburg, PA

I have no complaints . Very professional .

2 years ago

Reply from Sunnova

Greetings, Carolyn Moultrir! A warm welcome to the Sunnova family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Sep. 29th, 2023

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J.C. De jesus.Acosta

Sunnova is a great company and they are always available

2 years ago Edited March 21, 2024

Reply from Sunnova

Thank you, J.C. De jesus.Acosta! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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jay slobodkin Boston, MA

Super efficient crew. Came when promised and left early

2 years ago

Reply from Sunnova

Jay Slobodkin, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Sep. 28th, 2023

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Jonathan Atwater, CA

Very professional quick install time and no issues .

2 years ago

Reply from Sunnova

Hello Jonathan , and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 28th, 2023

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Betsy Stephenson San Marcos, CA

Service person was informative and friendly.

2 years ago

Reply from Sunnova

Greetings, Betsy Stephenson! A warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Sep. 28th, 2023

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Kawanna Hooks Los Angeles, CA

Great customer service and heard the product works well

2 years ago

Reply from Sunnova

Thank you, Kawanna! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Terry Berger Philadelphia, PA

Ease of access to the salespeople and representatives.

2 years ago

Reply from Sunnova

Thank you, Terry! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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bill kukla New York, NY

Great people to deal with and the workmanship

2 years ago

Reply from Sunnova

Thank you, bill! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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M. White

The money I'm saving on my electric bill

2 years ago

Reply from Sunnova

Thank you, M.! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Paul LaMora Hemet, CA

Sunnova is Groovy! Customer Service is great.

2 years ago

Reply from Sunnova

Thank you, Paul! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Sylma Suarez

Excellent product; superb monitoring apps

2 years ago

Reply from Sunnova

Thank you, Sylma! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Maria Sepulveda

Satisfied with the promptness in fulfilling my contract.

2 years ago Edited September 27, 2023

Reply from Sunnova

Hi Maria , congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey, & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Sep. 27th, 2023

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Sonia Renta

Accessibility when contacting, customer service is knowledgeable of their work

2 years ago Edited September 29, 2023

Reply from Sunnova

Greetings Sonia Renta, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 29th, 2023

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Brian LaBar

The seamlessness of the project from start to end.

2 years ago Edited March 21, 2024

Reply from Sunnova

Thank you, Brian! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Edward Colon

Remarcable experience.More than what expected.

2 years ago Edited June 5, 2024

Reply from Sunnova

Thank you, Edward! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Gina Weiley Naples, FL

Responsive to needs and inquiries. Pleasant staff!

2 years ago

Reply from Sunnova

Thank you, Gina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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