Sunnova: Read 6,313 User Reviews From Real Homeowners

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Manny Reyes Madera, CA

Everything thing is good and solar working great so far.

2 years ago

Reply from Sunnova

Thank you for your message, Manny Reyes. We work hard to make sure you have a good experience with your solar system. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 29th, 2023

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codegod Swedesboro, NJ

Very smooth process getting my solar project completed.

2 years ago

Reply from Sunnova

Congratulations on becoming part of the Sunnova Family; we're thrilled to have you with us! At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 29th, 2023

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Todd Jeffers Hyannis, MA

They were fast, respectful, and professional.

2 years ago

Reply from Sunnova

Hello Todd Jeffers, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth and professional journey; it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback!

Aug. 29th, 2023

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Brian Achy Philadelphia, PA

Kept us updated during the entire process

2 years ago

Reply from Sunnova

Thank you for your message, Brian Achy. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 28th, 2023

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Temidayo ojo Andover, NJ

Sun nova is a reliable with well trained employee

2 years ago

Reply from Sunnova

Thank you, Temidayo ojo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Aug. 28th, 2023

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Denny (Turbo5) Baldwin Park, CA

Great communication, on time, professional!

2 years ago

Reply from Sunnova

Thank you for your message, Denny. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 28th, 2023

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Donald Carawan Portsmouth, VA

Very polite and knowledgeable of the system.

2 years ago

Reply from Sunnova

Hello Donald Carawan, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Aug. 28th, 2023

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Ruth Carter North Las Vegas, NV

Met all expectations and more. Reducing carbon footprint

2 years ago Edited September 26, 2023

Reply from Sunnova

Thank you, Ruth! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Raul Michel

Very friendly and helpful explained everything good

2 years ago

Reply from Sunnova

Thank you for your message, Raul Michel. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 28th, 2023

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Daniel Agee Sr. Elkridge, MD

Service was great. Installers came on time

2 years ago

Reply from Sunnova

Greetings Daniel Agee Sr., and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Aug. 25th, 2023

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David W. Nolan Westminster, MA

The men were very professional, neat and did great job.

2 years ago

Reply from Sunnova

Greetings David W. Nolan, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free and professional as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Aug. 22nd, 2023

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Cathy Vellucci Brooklyn, CT

Poor communication. Very clunky system. Not much love lost between Trinity and Eversource.

2 years ago Edited August 22, 2023

Reply from Sunnova

Hello Cathy Vellucci, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We apologize for any inconvenience caused. If you wish to further discuss your concerns or questions, please feel free to call us at 866.786.6682 or via email at customerservice@sunnova.com.

Aug. 22nd, 2023

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Tug Bankert Runnemede, NJ

Efficient and accurate. Professional and on time.

2 years ago Edited September 12, 2023

Reply from Sunnova

Tug Bankert, thanks for your message! At Sunnova, our commitment is to help ensure you have a professional experience and efficient process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Aug. 22nd, 2023

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Grace Sanchez

I appreciate the patience of the electricians

2 years ago

Reply from Sunnova

Hello Grace Sanchez, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure you have a seamless transition, whether more time is needed or not. Thanks for the positive feedback. We're here to support you every step of the way!

Aug. 22nd, 2023

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Dad Belleville, MI

On time and got the job done and in a timely matter .

2 years ago

Reply from Sunnova

Thank you for the honest and kind message. We work hard to make sure you have a timely and well done process. Thank you for helping us convert more homes into energy-saving powerhouses!

Aug. 22nd, 2023

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Angelica Gonzalez Walden, NY

Professional, well put together team. Will recommend

2 years ago

Reply from Sunnova

Angelica Gonzalez, thanks for your message! We take great pride in providing you with a professional process and experience. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses.

Aug. 22nd, 2023

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Debbie Blatz Milford, MA

Communication was key. Always willing to call you back

2 years ago

Reply from Sunnova

Thank you for your positive feedback, Debbie Blatz! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Aug. 18th, 2023

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lee baker Miami, FL

Great workers, knowledgeable, and professional

2 years ago

Reply from Sunnova

Hello lee baker, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Aug. 18th, 2023

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Malcolm Stephens Lebanon, PA

Efficient, work oriented, clean and professional

2 years ago

Reply from Sunnova

Hi Malcolm Stephens, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Aug. 16th, 2023

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Martin Lutz Cleveland, OH

They inspected my system at no cost to me.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Martin Lutz! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Aug. 15th, 2023

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Connie B Halifax, PA

Great customer service and quick installation

2 years ago

Reply from Sunnova

Thank you, Connie B! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Aug. 15th, 2023

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Sarah Boogerd Allendale, MI

Quality workmanship. Saving money one electricity.

2 years ago

Reply from Sunnova

Hello Sarah Boogerd, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Aug. 10th, 2023

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Sand2kat Kingsport, TN

Great communication from my day one. From sales to install

2 years ago

Reply from Sunnova

Greetings, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Aug. 8th, 2023

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Nancy Gilbert Winchester, MA

Installation and transition was smooth !

2 years ago Edited September 12, 2023

Reply from Sunnova

Hello Nancy Gilbert, thank you for your positive feedback! We're incredibly excited that you've decided to go solar and join us in our mission to Power Energy Independence™. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future. We're honored to have you as a valued member of the Sunnova community!

Aug. 8th, 2023

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Nick Fereria Fresno, CA

They were great the whole way through the whole process.

2 years ago

Reply from Sunnova

Hi Nick Fereria, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Aug. 8th, 2023

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Claudia Banta

Very professional staff. Kind and courteous.

2 years ago

Reply from Sunnova

Claudia Banta, thanks for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses.

Aug. 4th, 2023

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Holly Chicopee, MA

Quick and efficient install. Very polite

2 years ago

Reply from Sunnova

Hello Holly, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jul. 31st, 2023

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Abebe Yimmam Glen Burnie, MD

Sun nova is very nice and professional .keep it up

2 years ago

Reply from Sunnova

We appreciate the positive feedback, Abebe Yimmam! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. We hope to continue the respectful service deserving of your rating!

Jul. 28th, 2023

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Raz Inbal

Great company with great customer service

2 years ago Edited September 28, 2023

Reply from Sunnova

Thank you for your positive feedback, Raz Inbal! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jul. 28th, 2023

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Rebecca Martin

Supportive customer service, clear outreach with next steps

2 years ago

Reply from Sunnova

Rebecca Martin, thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Jul. 27th, 2023

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Charles Cook Dallas, TX

Everything is fine, install went quickly

2 years ago

Reply from Sunnova

Hello Charles Cook, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Jul. 27th, 2023

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Rory Simpson Markham, IL

Techs arrived on time and were professional.

2 years ago

Reply from Sunnova

Thank you for your message, Rory Simpson. We work hard to make sure the process is completed in a timely manner and as professional as necessary. Thank you for helping us convert more homes into energy-saving powerhouses!

Jul. 26th, 2023

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ChevPD Cincinnati, OH

Informed me of what they did while on the roof.

2 years ago

Reply from Sunnova

ChevPD, thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Jul. 26th, 2023

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Toan Leung Austin, TX

On time and professional with replacement and install

2 years ago

Reply from Sunnova

Toan Leung, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Jul. 26th, 2023

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Thomas Doyle Ruskin, FL

The whole process was short and sweet. @

2 years ago Edited July 27, 2023

Reply from Sunnova

Greetings Thomas Doyle, a warm welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make the process of switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. We appreciate your positive feedback and are here to provide ongoing support. Thank you for choosing Sunnova!

Jul. 26th, 2023

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Karen N. Miami, FL

Seamless installation and without any issues

2 years ago

Reply from Sunnova

Hello, Karen N., and welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jul. 24th, 2023

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Charles Morales Gilbert, AZ

Very friendly experience and amazing install crew!

2 years ago

Reply from Sunnova

Charles Morales, thanks for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses.

Jul. 24th, 2023

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Jim Gastringer Cape Coral, FL

Great install. Nice neat job. Did the job on time,

2 years ago Edited July 24, 2023

Reply from Sunnova

Thank you for your message, Jim Gastringer. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jul. 24th, 2023

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Walter Laseter Spartanburg, SC

Excellent service and quick response to our needs

2 years ago Edited September 13, 2023

Reply from Sunnova

Hello Walter Laseter, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Jul. 20th, 2023

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Tim Phillips Wayne, PA

Great service from the beginning, kept me well informed

2 years ago

Reply from Sunnova

Hello Tim Phillips, Welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Jul. 19th, 2023

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Lloyd Askew Ludlow, MA

Easy procedure and great service. They are very responsive.

2 years ago

Reply from Sunnova

Thanks for your positive feedback, Lloyd Askew! We're incredibly excited that you've decided to go solar and join us in our mission to Power Energy Independence. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future.

Jul. 17th, 2023

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Martha Berry Nashville, TN

Prompt service. Problem solved. Friendly guys.

2 years ago

Reply from Sunnova

Thanks for your message Martha Berry! We take great pride in providing you with a good solution and better understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses!

Jul. 15th, 2023

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Joe Resendes Fall River, MA

The installers were very professional and courteous

2 years ago

Reply from Sunnova

Thank you, Joe Resendes! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jul. 12th, 2023

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Jann Shanaman Harrisburg, PA

So happy with our system. Producing soooo much energy!!

2 years ago

Reply from Sunnova

Thank you, Jann Shanaman! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jul. 10th, 2023

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Matthew Eldredge Scottsdale, AZ

From start to finish the process took over 5 months. Absolutely ridiculous when the original sales pitch was 1-2 months

2 years ago

Reply from Sunnova

Thank you for bringing this to our attention, Matthew Eldredge. Can you send us a private message with your system ID and a phone number where we can contact you? We will analyze this immediately.

Jul. 10th, 2023

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Anthony DeJohn

The process of installing and approvals took linger than expected

2 years ago

Reply from Sunnova

Hi, Anthony DeJohn! We appreciate your feedback. Thank you for being part of the Sunnova Family and for your continued patience!

Jul. 10th, 2023

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JAMES J RICHE Manahawkin, NJ

All went well. Smooth process kept simple.

2 years ago

Reply from Sunnova

Thank you for your message, James J. Riche. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

Jul. 7th, 2023

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tim graydon Phelan, CA

Everything was in order. Everyone was so nice.

2 years ago

Reply from Sunnova

Thank you for sharing your positive feedback, Tim Graydon! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jul. 7th, 2023

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Jennifer Durandisse Rehoboth, MA

The overall experience was amazing.great team!

2 years ago

Reply from Sunnova

Hello Jennifer Durandisse! We are so happy to hear that your experience reflects what we strive for. Thank you for your positive feedback, and welcome to the Sunnova Family!

Jul. 3rd, 2023

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Harley Davidson Covina, CA

Excellent customer service, communication and honesty.

2 years ago

Reply from Sunnova

Hi Harley Davidson! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!

Jun. 30th, 2023

Sunnova Reviews