Sunnova: Read 6,315 User Reviews From Real Homeowners

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Don & Cheryl Wenger

It was an easy process to sign up solar.

1 year ago

Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 27th, 2025

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Andrea Estefania Melendez Gonzalez

Excelente recomendado 100 % no tengo cejas ninguna

1 year ago

Reply from Sunnova

¡Gracias, Andrea Estefania Melendez Gonzalez! Nuestro objetivo es proporcionar la mejor experiencia al cliente. ¡Estamos encantados de que ahora seas miembro de nuestra familia Sunnova!

Mar. 26th, 2025

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Shaun Maguire

Great communication and customer service.

1 year ago

Reply from Sunnova

Hello Shaun, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Mar. 19th, 2025

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Conley Fred

Sunnova solar is very powerful and everlasting

1 year ago

Reply from Sunnova

Greetings Conley! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 18th, 2025

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Mark Pecci

My system has been running for a week or too.

1 year ago

Reply from Sunnova

Hi Mark Pecci! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 14th, 2025

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Jenny Theriault

It was fast setup and very happy ever since

1 year ago

Reply from Sunnova

Thank you, Jenny Theriault! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 14th, 2025

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Michael Novak

They took their time, and ask questions .

1 year ago

Reply from Sunnova

Thank you for your message, Michael Novak. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses

Mar. 14th, 2025

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Leo Okoro

My equipment is not installed yet, I'll do the overall ratings when the installation is completed.

1 year ago

Reply from Sunnova

Hello Leo. We genuinely appreciate your feedback. We are here to ensure that your solar journey is nothing short of exceptional. If you need any assistance, feel free to contact our customer service via email at customerservice@sunnova.com or at (866)786-6682. Thank you for choosing Sunnova!

Mar. 13th, 2025

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Kaya Soleil

Service was quick and efficient. All issues wereresolved.

1 year ago

Reply from Sunnova

Greetings Kaya. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 13th, 2025

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Brett Rand

Very satisfied with their installation and follow through

1 year ago

Reply from Sunnova

Hello Brett. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 10th, 2025

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Jean Carter

Great job great personality great manners

1 year ago

Reply from Sunnova

Hello Jean. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Mar. 10th, 2025

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Arnold Broomell

I was happy with everyone I dealt with during this process

1 year ago

Reply from Sunnova

Hello Arnold. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 7th, 2025

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Freddie Vega

I am new to sunnova but thus far I am satisfied!!

1 year ago

Reply from Sunnova

Greetings Freddie. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Mar. 4th, 2025

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Sandra M

I didn’t like how long the process took.

1 year ago

Reply from Sunnova

Thank you, Sandra! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Feb. 27th, 2025

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Dennis Guida

I am satisfied with the service. All deadlines met

1 year ago

Reply from Sunnova

Thank you, Dennis! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Feb. 21st, 2025

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Super Don

Installation, setup and connection was great

1 year ago

Reply from Sunnova

Hi Super Don, thank you for your message. We're glad to hear that your experience was exceptional. Thank you for choosing Sunnova!

Feb. 19th, 2025

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Erick Saíd

Excellent service. I like it this product.

1 year ago

Reply from Sunnova

Thank you, Erick Said! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Feb. 17th, 2025

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johnandlelah@comcast.net

Can't wait to reap the savings! Win win situation

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Feb. 14th, 2025

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Stroker Ace

They only had to replace a couple of fuses

1 year ago

Reply from Sunnova

Hi Stroker! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Feb. 12th, 2025

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Grant Rome

The timely response and schedule with !@

1 year ago

Reply from Sunnova

Hello Grant Rome, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.

Feb. 12th, 2025

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Jamie Boss

Excellent company kept me informed through out the process.

1 year ago

Reply from Sunnova

Hello Jamie. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Feb. 4th, 2025

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angelo frattasio

1 year ago

Reply from Sunnova

Thank you, angelo! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Feb. 4th, 2025

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Michael Miller

Solar panels installed with no out of pocket expense

1 year ago

Reply from Sunnova

Thank you, Michael! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Feb. 4th, 2025

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Dave Getty

Overall satisfied once all the process completed

1 year ago

Reply from Sunnova

Thank you, Dave! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Feb. 4th, 2025

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Orlando Lopez

Fast response ,, great service love batery back up

1 year ago

Reply from Sunnova

Thank you, Orlando! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 30th, 2025

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Saudi David

Tech’s were very knowledgeable and courteous

1 year ago

Reply from Sunnova

Hello Saudi. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jan. 29th, 2025

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Kendrick Stanley

Friendly, knowledgeable guys. Worked on my solor

1 year ago

Reply from Sunnova

Hello Kendrick. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. Thank you for choosing Sunnova!

Jan. 27th, 2025

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Wascar V Rodriguez

Good work , fast and efficient , I will recommend

1 year ago

Reply from Sunnova

Hi Wascar! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jan. 16th, 2025

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Raúl Cesani

Good Quality products , services, quick response.

1 year ago

Reply from Sunnova

Hello Raúl, thank you for your five-star review. We appreciate your feedback! We hope our services continue to exceed your expectations.

Jan. 10th, 2025

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Guillermo Allen

I was impressed by the way they went above and beyond to fit into my schedule

1 year ago

Reply from Sunnova

Thank you, Guillermo! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 6th, 2025

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Cindy DeMink

Thank you! Great service.. excellent installation

1 year ago

Reply from Sunnova

Thank you, Cindy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 6th, 2025

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Carlos

Still having issue with inverter generating alerts. Our world Energy is working on issue

1 year ago

Reply from Sunnova

Greetings Carlos. We genuinely appreciate your feedback. We are here to ensure that your solar journey is nothing short of exceptional. If you need assistance, feel free to contact our customer service via email at customerservice@sunnova.com or at (866)786-6682. Thank you for choosing Sunnova!

Jan. 3rd, 2025

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Kirt Hollins

They just turned it on about a week ago when I get about 3 months I'll let you know then.

1 year ago

Reply from Sunnova

Hi Kirt. We appreciate your review. Please know we are here to provide assistance. We hope our services exceed your expectations.

Jan. 2nd, 2025

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Mary Grayson

My install was flawless with great crew.

1 year ago

Reply from Sunnova

Thank you, Mary! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 2nd, 2025

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Bobbie Rivere

They were very responsive to any concerns

1 year ago

Reply from Sunnova

Hi Bobbie! We appreciate your 5-star review. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Jan. 2nd, 2025

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john zarodkiewicz

Took awhile to get turned on. Work done quickly and top rate

1 year ago

Reply from Sunnova

Hello John. Thank you for your feedback regarding your journey with us. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Dec. 26th, 2024

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Robert Reid

Knowledgeable ….. Fixed my system and it works great

1 year ago

Reply from Sunnova

Hello Robert. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Dec. 26th, 2024

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steven stere

Good service !just took 4 months to process

1 year ago

Reply from Sunnova

Hello Steven. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 26th, 2024

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Ventzi

That my 1st solar sistem i don’t know what to say

1 year ago

Reply from Sunnova

Hello Ventzi, thank you for your five-star review. We appreciate your feedback and hope our services exceed your expectations.

Dec. 17th, 2024

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Anne Scully

The whole process took way too long and appointments were made and not kept by Sunnova.

1 year ago

Reply from Sunnova

Hello Anne. We genuinely appreciate your feedback. We are here to ensure that your solar journey is nothing short of exceptional. If you need any assistance, feel free to contact our customer service via email at customerservice@sunnova.com or at (866)786-6682. Thank you for choosing Sunnova!

Dec. 12th, 2024

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Pamela Coons

Not very good on communicating with us. Trouble getting system up and staying on. Not happy

1 year ago

Reply from Sunnova

Hello Pamela. We genuinely appreciate your feedback. We are here to ensure that your solar journey is nothing short of exceptional. If you need any assistance, feel free to contact our customer service via email at customerservice@sunnova.com or at (866)786-6682. Thank you for choosing Sunnova!

Dec. 9th, 2024

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Audrey Wiggins

Efficient and professional service was provided.

1 year ago

Reply from Sunnova

Hello Audrey. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Dec. 5th, 2024

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Lloyd G McPherson

Your call service Long hold time then go into voicemail and no one call back after leaving name and phone number Thank

1 year ago

Reply from Sunnova

Hello Lloyd, we apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com with your account information.

Dec. 5th, 2024

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Manuel Marrero

Nothing, we are very datisfied with the service

1 year ago

Reply from Sunnova

Greetings Manuel. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 2nd, 2024

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Butch

People were courteous and respectful and friendly

1 year ago

Reply from Sunnova

Hello Butch. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Dec. 2nd, 2024

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Susan Finkelstein

What did want me to write. I would rather speak to someone

1 year ago

Reply from Sunnova

Hello Susan. Thank you for the 4-star rating regarding our service. We genuinely appreciate your feedback. We are here to ensure that your solar journey is nothing short of exceptional. If you need any assistance, feel free to contact our customer service via email at customerservice@sunnova.com or at (866)786-6682. Thank you for choosing Sunnova!

Dec. 2nd, 2024

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Lynda Hernandez- Avilla

Good customer service n communication w/ rep.

1 year ago

Reply from Sunnova

Hello Lynda. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Nov. 27th, 2024

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Celeste Luhrs

It has been good so far, but seems to be taking longer than anticipated

1 year ago

Reply from Sunnova

Thank you, Celeste. We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Nov. 26th, 2024

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grace

We need more panels. The current amount does not meet our energy needs during the summer.

1 year ago

Reply from Sunnova

Thank you, grace. We appreciate your review. We value our customers and appreciate the time you took to share your experience. Please reach out to us via email customerservice@sunnova.com or by phone number at 866-786-6682 so we may be of assistance regarding this issue, thank you.

Nov. 26th, 2024

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Autumn Evans

No one ever came back I'm paying for 65000 worth of junk on my roof and it does not work my power bill is 575 a month please come fix it¡

1 year ago

Reply from Sunnova

Hello Autumn, we are sorry to hear your experience with Sunnova has not been satisfactory. We appreciate your feedback. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. Please reach out to us via email customerservice@sunnova.com or by phone number at 866-786-6682 so we may be of assistance regarding this issue, thank you.

Nov. 26th, 2024

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