Sunnova: Read 6,314 User Reviews From Real Homeowners

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James Peterson Manchester, CT

The company was very informative in installation went as planned

3 years ago

Reply from Sunnova

Thank you for the kind words, James. Welcome to the Sunnova family! ^JD

May. 6th, 2022

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David corporan Warwick, RI

These guys were professional and quick. This process was harmless and worth it

5 years ago

Reply from Sunnova

Hello David Corporan! We work hard to make sure you understand every step of the process. Thank you for helping us convert more homes into energy-saving powerhouses. Welcome to our Sunnova Family!^IS

Sep. 1st, 2020

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James Mcelrath Halifax, PA

Everything works well, no problems at all with the system! Great company!

5 years ago Edited September 12, 2023

Reply from Sunnova

Mr. Mcelrath, thank you for the kind words. We are excited that you're happy with your new solar system!^JD

Jul. 29th, 2020

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Lori Martocchio Winsted, CT

Very professional, true to what they told us. Great group of guys!!!

5 years ago

Reply from Sunnova

Good morning Lori, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Jul. 14th, 2020

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Syeda Valley Stream, NY

Excellent service and saving a lot on our electricity bill 😀

5 years ago

Reply from Sunnova

Thank you for the note, Syeda. Welcome to the Sunnova family!^JD

Jun. 29th, 2020

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Juan Acevedo Cranston, RI

I'm going to pay less money guarantee always going to pay the same

5 years ago Edited September 14, 2021

Reply from Sunnova

Thank you for the note, Mr. Acevedo. Welcome to the Sunnova Family!^JD

Jun. 4th, 2020

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Gloria Louise Broussard Houston, TX

I like the savings . I don't like the way I have been treated regarding my contract. I have been put aside, like it doesn't matter.

5 years ago

Reply from Sunnova

Hello Mrs. Broussard, we are here to help. One of our agents will contact you soon to help get this issue resolved. Thank you. ^JD

Jun. 1st, 2020

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HAWK Las Vegas, NV

Terrible company!!! Customer service is a nightmare! They do not do what they promise or follow through, and employees are changing over all of the time.

5 years ago Edited September 14, 2021

Reply from Sunnova

Hello Hawk, thanks for bringing this to our attention. Can you please send us a private message with your System ID and a phone number where we can reach you? We'll look into this right away. Thank you. ^JD

May. 26th, 2020

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Carolina Read Malden, MA

Great customer service. A ++++++ Will recommend it to anyone!.

5 years ago

Reply from Sunnova

Thank you for the note, Carolina. Welcome to the Sunnova Family!^JD

May. 19th, 2020

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Daniel Paul Redding, CT

We had a solar system installed and everything went smooth from start to finish

5 years ago

Reply from Sunnova

Hello Daniel Paul! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to the Sunnova family!^OA

Apr. 25th, 2020

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Andrew and Cheryl Danbury, CT

Very hard to reach someone to answer questions. I got more information from the installers than anyone else.

5 years ago

Reply from Sunnova

Hello Andrew and Cheryl, thanks for bringing this to our attention. Can you please send us a private message with your system ID and phone number where we can reach you? We'll look into this right away. Thank you ^JD

Apr. 14th, 2020

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Anthony phillip Woodbine, NJ

Great company to do business with and very dedicated workers

5 years ago

Reply from Sunnova

Hello Anthony phillip , Thank you for your kinds words and 5-star feedback. Welcome to the Sunnova family!. ^OA

Apr. 7th, 2020

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Terry Walker Red Lion, PA

They work very hard with you to come up with the best individualized plan

5 years ago

Reply from Sunnova

Good morning Terry, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Feb. 4th, 2020

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Victoria L Carter Parkville, MD

Sunova was very knowledgeable and friendly. They did superior work.

6 years ago

Reply from Sunnova

Good Afternoon Victoria, Thank you for your feedback and Welcome to the Sunnova Family!. ^MP

Jan. 14th, 2020

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Lil rastaman Haines City, FL

Well explained services, professional, and great customer services

6 years ago

Reply from Sunnova

Thank You Lil rastaman! We are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.^MO

Sep. 20th, 2019

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Javier Gutierrez Fisherville, MA

All was perfect and one time as they said. Faster than I expected.

6 years ago

Reply from Sunnova

Hello Javier, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.^MO

Aug. 26th, 2019

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Alfredo T DaCosta Cumberland, RI

Staff always very professional in answering any questions that I may have.

6 years ago

Reply from Sunnova

Good Morning Alfredo, Thank you for your feedback and Welcome to The Sunnova Family!. ^MP

Aug. 12th, 2019

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Daniel El Paso, TX

Great service, my questions were answered promptly and clearly.

6 years ago

Reply from Sunnova

Hello Daniel, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Welcome to the Sunnova Family!^MO

Jul. 23rd, 2019

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Geri Mahaffey Lemoore, CA

Very helpful, timely, explained program well. Thank you so very much...

6 years ago

Reply from Sunnova

Hello Geri, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Welcome to the Sunnova Family!^MO

Jul. 23rd, 2019

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Kathy

Easy to work with and our electric Bill's are exactly as they stated

6 years ago Edited January 10, 2024

Reply from Sunnova

Hello Kathy, we are glad your happy with the system and savings. Welcome to the SUnnova family!**MV

May. 25th, 2021

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Dj Jose

Is a great company to deal with easy to make a deal go SUNNOVA

6 years ago

Reply from Sunnova

Good Afternoon Dj Jose, Thank you for your positive feedback and Welcome to the Sunnova Family! . ^MP

Jul. 3rd, 2019

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Guillermo Ramirez Riverside, CA

Ive had a few leaks after the panels were put on. I called sunnova and they refuse to help me out even when the leaks are right under my pabels. .....

6 years ago

Reply from Sunnova

Hello Guillermo Ramirez, we are here to help. Can you please send us a private message with your system ID and a phone number where we can reach you? We'll look into this right away. Thank You. ^OA

Jun. 27th, 2019

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alba e acuna

happy that everything came as expected miss kim is very helpful

6 years ago

Reply from Sunnova

Good morning Alba, Thank you for your positive feedback and Welcome to the Sunnova Family!. ^MP

Jun. 21st, 2019

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Sandy G Enfield, CT

Pleasant experience. Hold time was minimal. Questions answered quickly.

6 years ago

Reply from Sunnova

Hello Sandy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.^MO

Jun. 12th, 2019

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Sebastian New Bedford, MA

they keep you informed step by step thru out the complete job

7 years ago

Reply from Sunnova

Hello Sebastian, we appreciate your positive feedback. Welcome to the Sunnova Family!

Oct. 27th, 2018

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Noel M. Baitlon

Your staffs are so professionals any asked info. Well answered and informative

7 years ago

Reply from Sunnova

Thank You Noel! we appreciate your positive feedback!

Oct. 25th, 2018

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Erin MacDonnell North Haven, CT

The staff was professional and kept me up to date with emails.

7 years ago

Reply from Sunnova

Hello Erin,, we are excited to welcome you to the Sunnova family! We are so happy to hear your experience reflected what we strive for. We appreciate your positive feedback.

Aug. 31st, 2018

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Brendan Haugh The Bronx, NY

Everything going great install went smoothly and roof install went smooth

7 years ago

Reply from Sunnova

Hello Brendan, we are excited to welcome you to the Sunnova. family We are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. KM

Aug. 25th, 2018

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hedy Li PLLC Phoenix, AZ

They taking forever to remove it since we bought a foreclosure house. I just keep calling them,never give me a time frame when will be remove it. thanks

7 years ago

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John Stracensky San Francisco, CA

Excellent experience and I was totally impressed with their work.

9 years ago

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Tom White San Francisco, CA

Excellent customer service and professional installation process.

9 years ago

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Danny Rivera

They understood my needs as a customer and went above and beyond to ensure the installation was perfect

1 year ago

Reply from Sunnova

Thank you, Danny Rivera ! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Oct. 29th, 2024

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Jiao Turnage

You did Great job. Very trust and professional company. I don't have to worry anything .

1 year ago

Reply from Sunnova

Hello Jiao, our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!

Jul. 10th, 2024

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Tammy Bitting

Saving money is a big deal and Sunnova followed through on their promise to lower my bill

1 year ago

Reply from Sunnova

Hello Tammy. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Jul. 2nd, 2024

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Sue-Lynn King-Lopez

I enjoy the service provided. Customer service is easy to reach and very friendly

1 year ago

Reply from Sunnova

Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 13th, 2024

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Angel luis Vega

It’s really good and useful, my life quality have improved a lot since I got a solar system.

1 year ago

Reply from Sunnova

Greetings Angel. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 11th, 2024

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Al Banks

I couldn't answer a lot of questions correctly because I haven't had the system long enough.

1 year ago

Reply from Sunnova

Hello! Thank you for the 5-star rating. We are pleased to have you as part of our Sunnova family!

Jun. 6th, 2024

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Arily Nieves

Great sales reps and customer service professionals. Everyone was helpful and knowledgeable.

1 year ago

Reply from Sunnova

Thank you, Arily! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 24th, 2024

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Kimberly Cochran

Very pleased and satisfied with the customer service I've received! Highly recommend.

1 year ago

Reply from Sunnova

Hello Kimberly. Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Jun. 25th, 2024

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Eileen Bassett

I don't dislike anything. the folks that installed the panels on my rooftree very nice and polite

1 year ago

Reply from Sunnova

Hello, Eileen Bassett. We appreciate your review and are happy to hear that you received excellent service and a positive experience from Rooftree!

Mar. 26th, 2024

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Juan Medero

Excellent service!!!!! Great service provider. Experience has been good by now.

1 year ago

Reply from Sunnova

Juan Medero, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Darcy Nodwell

Very pleased with our system and the savings. Great customer case and quality system.

1 year ago

Reply from Sunnova

Thank you, Darcy Nodwell! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 21st, 2024

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Larry Fol

Super simple process and people on the phone were very easy to deal with and super helpful

1 year ago

Reply from Sunnova

Hi Larry Fol! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Mar. 21st, 2024

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John Mix

They came in and got the job done, no stress or concerns to ourselves, the homeowner

1 year ago

Reply from Sunnova

Hello John Mix, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 21st, 2024

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Joseph Paresi

Rafael State on top of every step of the way to get it installed and ready for operation

1 year ago

Reply from Sunnova

Thank you, Joseph Paresi, for taking the time to write us a kind review. Glad to hear that Rafael delivered great service and answered all of your questions. Enjoy your new solar system.

Mar. 21st, 2024

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Suzanne Julian Mt. Pleasant, SC

Their follow through on every step and communication with the HOA and electric company.

2 years ago

Reply from Sunnova

Hi Suzanne Julian, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Jan. 2nd, 2024

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Ishmael Bihl Elk Grove, CA

This company has consistently provided great customer service and excellent pricing.

2 years ago

Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Dec. 26th, 2023

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Rita Young Pittsburgh, PA

Great service. Great install very professional & thorough with explanations & clean up

2 years ago

Reply from Sunnova

Hello Rita Young, thank you for your positive feedback! We're incredibly excited that you've decided to go solar and join us in our mission to Power Energy Independence™. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future. We're honored to have you as a valued member of the Sunnova community!

Dec. 14th, 2023

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Luis A Cora

I feel confident with the equipment because i don't worry with electric shut down

2 years ago

Reply from Sunnova

Hi Luis A Cora, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 14th, 2023

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John Sterne Los Angeles, CA

Easy installation. System is working as promised. Saving lots of money. Thank you!

2 years ago Edited December 8, 2023

Reply from Sunnova

Thank you for you review, John Sterne. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 8th, 2023

Sunnova Reviews