Sunnova Logo

Sunnova Reviews

star star star star star_border

8.0

Overall Score

cancel
info
check_circle

Review Source

star star_border star_border star_border star_border

Liza Sotchenko Parkville, MD

Have had this provider for a few years now. Would not recommend at all. They never responded back to any issues we had. We went almost a year with the panels not working. So not only were we paying a full electric bill but also for the panels. They DID NOT give a refund. They also randomly show up to do “maintenance” on them and leave within like five minutes so not sure what all they could do in such a short time but I guess that would explain why our panels never worked. And I say randomly because they did actually contacted us once to tell us they were coming and then the guy showed up two hours late after I had specifically took time out of my day to have him come out.

4 years ago

Sunnova Logo

Reply from Sunnova

Hello Liza Sotchenko, Thanks for bringing this to our attention. Can you send an email to resolutions@sunnova.com with your system ID and a phone number where we can reach you at? We'll look into this right away. Thank you. *DG*

Sep. 7th, 2021

check_circle

Review Source

star star star star star

Steve Byczko

Everything was completed as advertised, there were no surprises.

8 months ago

Sunnova Logo

Reply from Sunnova

Hello Steve. Thank you for your 5-star rating! Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. Thank you for choosing Sunnova!

May. 16th, 2025

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marvin

Good customer service, always willing to answer questions.

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, Marvin. Welcome to the Sunnova family! ^JD

Jan. 12th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kathleen Schlenz Wakefield, RI

Communication; transparency; professionalism

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, Kathleen. Welcome to the Sunnova Family! ^JD

Nov. 16th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Thompson Mystic, CT

Very easy to work with and knowledgeable about solar power.

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, Linda. Welcome to the Sunnova Family! ^JD

Nov. 16th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Suzanne Spahr Menifee, CA

There was no fuss no muss. It was so easy

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, Suzanne. Welcome to the Sunnova Family! ^JD

Nov. 8th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John MacVeigh Pittsfield, MA

Very professional and knowledgeable people

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for your note, John. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! *DG*

Aug. 10th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alan Abend Canton, MA

good customer service when contacting them

4 years ago

Sunnova Logo

Reply from Sunnova

Hi Alan! We aim to provide the best customer experience. Thank you for your positive feedback!

Aug. 9th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ramon Gonell

Good customer service, and fast response in a case.

4 years ago

Sunnova Logo

Reply from Sunnova

Hello Ramon, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *DG*

Aug. 9th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Colleen M Bulatao Moreno Valley, CA

It is easy to pay each month with auto draft

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the note, Collen. Welcome to the Sunnova family! ^vb

Aug. 3rd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Diana Avery Upper Marlboro, MD

Friendly, knowledgeable about the product and service.

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the note, Diana. Welcome to the Sunnova family! ^vb

Aug. 3rd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tara South Dennis, MA

Outstanding and professional . Never had any problems.

4 years ago

Sunnova Logo

Reply from Sunnova

Tara, thank you for the kind words. We are excited that you’re happy with your new solar system! ^vb

Aug. 3rd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Danny Trout Bakersfield, CA

They provide a great service and are economical

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, Danny Trout. Welcome to the Sunnova family! ^JD

Jul. 29th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Luis curet Davenport, FL

Best company costumer service excellent

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, Luis. Welcome to the Sunnova family! ^JD

Jul. 29th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Roberto Lopez

Good communication and service. Quality of products is A+.

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, Roberto. Welcome to the Sunnova family! ^JD

Jul. 29th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Don Gay Mechanicsburg, PA

Easy to work with. No issues with service or reliability.

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the note, Don. Welcome to the Sunnova family! ^JD

Jul. 6th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John DeGroff Shelton, CT

Easy/nice to deal with. All around, great service!

4 years ago

Sunnova Logo

Reply from Sunnova

Hello John, We appreciate the positive feedback! ^VB

Jun. 29th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Romig Beaver Springs, PA

They were very helpful, friendly and efficient

4 years ago

Sunnova Logo

Reply from Sunnova

Hello Linda, We appreciate the positive feedback! ^VB

Jun. 29th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ryan keenan National Park, NJ

Easy, reliable, friendly service, no issues

4 years ago

Sunnova Logo

Reply from Sunnova

Hello Ryan, We appreciate the positive feedback ! ^VB

Jun. 29th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joseph Neri Bakersfield, CA

Great service. Excellent customer service

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the review. Welcome to the Sunnova family! ^JD

Jun. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

debra m perez Bridgeport, CT

electric bills are down and I don't have to do anything.

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the note, Debra. Welcome to the Sunnova family! ^JD

Jun. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

JOHN W DUNN Glassboro, NJ

never had any problems with them and always recieved answers anytime i call

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, John. Welcome to the Sunnova family! ^JD

Jun. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nancy Williams Lewistown, PA

Easy to work with, no problems, excellent customer service

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, Nancy. Welcome to the Sunnova Family! ^JD

Jun. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jim Sokolowski Southington, CT

they have been very up front and helpful

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, Jim. Welcome to the Sunnova Family! ^JD

Jun. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Juanita magana Round Rock, TX

Gave us credit for power the panels fell short.

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the note, Juanita. Welcome to the Sunnova Family! ^JD

Jun. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mary Lawrence Wethersfield, CT

Reliable service, easy to do business with

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the note, Mary. Welcome to the Sunnova family! ^JD

Jun. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

William Shabarekh West Hartford, CT

Very efficient in setting up installation of panels

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, William. Welcome to the Sunnova family! ^JD

Jun. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

B. Fehl Oak Bluffs, MA

They’ve saved us a lot of money already.

4 years ago

Sunnova Logo

Reply from Sunnova

Hello Fehl , we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family!^vb

May. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carlos Flores Caguas, PR

Reliability of products and service to clients

4 years ago

Sunnova Logo

Reply from Sunnova

Carlos, thank you for the kind words. We are excited that you’re happy with your new solar system!^vb

May. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Arthur Pandell Pittsfield, MA

You get good information on how the system is doing monthly

4 years ago

Sunnova Logo

Reply from Sunnova

Hi Arthur, thank you for the 5-star rating! Welcome to the Sunnova Family!**MV

May. 18th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

joseph L campo

work done quickly and have saved money every month

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the note, Joseph. Welcome to the Sunnova Family. ^JD

May. 17th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

edith altvater Kent, CT

stayed in contact through installation and after

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, Edith. Welcome to the Sunnova Family! ^JD

May. 17th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joe Brenner Hatboro, PA

no problems. easy to work with. pleasant on the phone.

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the kind words, Joe. Welcome to the Sunnova Family. ^JD

May. 17th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Catherine Powell Brick, NJ

Ease and efficiency of billing. No issues with panels.

4 years ago

Sunnova Logo

Reply from Sunnova

Catherine, thank you for the kind words. We are excited that you're happy with your new solar system! ^ JD

Apr. 5th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Don Uncasville, CT

Produces the energy they said at a fair price

4 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the note, Don. Welcome to the Sunnova family! ^JD

Mar. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Julie Borgmann

Great communication and service delivered as promised.

5 years ago

Sunnova Logo

Reply from Sunnova

Thank you for the note, @Julie Borgmann. Welcome to the Sunnova family!**MV

Dec. 17th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Mukesh J Patel

I was promised by your installer ABP to install Bird Gaurd around solar panel is not installed yet, I tried to contact several times but no reponse.

5 years ago

Sunnova Logo

Reply from Sunnova

Hello Mukesh. thank you for reaching out . One of our agents will reach out to you shortly to help assist you with this issue. Thank you. ^JD

Dec. 2nd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

jim ogilvie Sewell, NJ

they were always there ready to answer any and all questions.

5 years ago

Sunnova Logo

Reply from Sunnova

Good afternoon Jim, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Sep. 8th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Larry Shaffer Las Vegas, NV

Sun nova has lived up to the salesman guarantee.

5 years ago

Sunnova Logo

Reply from Sunnova

Thank you for your note, Larry. Welcome to the Sunnova family!^JD

Jun. 16th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Alfonso Legaspi Waipahu, HI

good service and promptness in delivery of goods and services

5 years ago

Sunnova Logo

Reply from Sunnova

Mr. Legaspi, thank you for the kind words. We are excited that you're happy with your new solar system!^JD

Jun. 16th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barbara Dearth Orleans, MA

Start to finish awesome care of customer

5 years ago

Sunnova Logo

Reply from Sunnova

Good morning Barbara, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ronald Duarte New Bedford, MA

Simply save me money and excellent service.

5 years ago

Sunnova Logo

Reply from Sunnova

Good morning Ronald, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bob Seier Laurys Station, PA

First rate from job conception through construction.

5 years ago

Sunnova Logo

Reply from Sunnova

Good morning Bob, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tommy Riverside, CA

They always keep me updated on my account

5 years ago

Sunnova Logo

Reply from Sunnova

Good morning Tommy, Thank you for your positive feedback sand welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nelson Mohr Bakersfield, CA

Honest service at a fair price. Peace of mind.

5 years ago

Sunnova Logo

Reply from Sunnova

Good morning Nelson, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lee Ann Spence

Excellent performance and customer service.

5 years ago

Sunnova Logo

Reply from Sunnova

Good morning Lee Ann Spence, thank you for your feedback and welcome to the Sunnova family!. ^MP

May. 18th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gary Zellers

Everything was done on time and it was a very neat job.

5 years ago

Sunnova Logo

Reply from Sunnova

Good morning Gary Zellers, Thank you for your feedback and welcome to the Sunnova family!. ^MP

May. 18th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Valerie Diehl Shiloh, PA

Very professional workers and staff, timely install

5 years ago

Sunnova Logo

Reply from Sunnova

Thank you, Valerie Diehl! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to Sunnova family!^OA

May. 1st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jose Carlos Houston, TX

because is very good service and take care on all system

5 years ago

Sunnova Logo

Reply from Sunnova

Good morning Jose Carlos, Thank you for your 5 star review and welcome to the Sunnova family!. ^MP

Apr. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kaen Fort Worth, TX

Diligent workers and kind, courteous sales staff.

5 years ago

Sunnova Logo

Reply from Sunnova

Good morning Kaen, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Apr. 21st, 2020