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LGCY Power

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6.2

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Gregory

LGCY Power has been great entertaining all of my questions. I do not have any issues with the company. It is easy to use. The app is nice. The installation process was quick and easy and they are very professional, although it is a little expensive.

1 year ago

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Reply from LGCY Power

Gregory, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Denny

LGCY Power promised me a rebate for the first year of payments and I still haven't received it, even though I have been calling practically everyday. The equipment is doing well. It is cheaper than paying for the electricity. But during the installation process, they caused damage to my back porch which still hasn't been fixed. I requested them to fix it because the screws went all way through the roof.

1 year ago

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Reply from LGCY Power

Denny, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 17th, 2022

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Tom

The installation process was fine, they put one of the solar panels too close to my roof heating and air conditioning unit and that's going to have to move. The representatives were very friendly, courteous, and quite knowledgeable.

1 year ago

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Reply from LGCY Power

Tom, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Robert

Everything was great. Haven't had any issues since it was installed. Install was excellent. They arrived on time. My service person was very knowledgeable and contacted me about all the updates, when the installation would happen and all of that so we could plan on getting everything in order on time.

1 year ago

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Reply from LGCY Power

Robert, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Mary

It's been very positive so far. It's working as promised doing what they said it would do. Install was very good, guys came and did the work and then they were gone. I didn't even know they were gone.

1 year ago

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Reply from LGCY Power

Mary, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Jeannie

Installation process was smooth, they worked around our work schedule, so they were actually here for two days to accommodate our work schedule. It's not hooked up to where I can actually use it yet. There's always somebody available if I needed something or have a question that could get right back to me.

1 year ago

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Reply from LGCY Power

Jeannie, We try our hardest to make sure that everyone has a positive relationship with our company. If you have any other questions, feel free to reach out to our Customer Care team at [email protected].

May. 17th, 2022

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Anonymous

I believe that they use some pretty good products and they installed it very very clean. It went pretty smooth, but they aren't done yet so I'll just wait for them to finish up.

1 year ago

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Reply from LGCY Power

Anonymous, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Robert

Quality material. Install went okay, it wasn't LGCY Power it was another company. They very efficiently took care of every question or problem we had. The representative was very very honest and straightforward.

1 year ago

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Reply from LGCY Power

Robert, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Amber

The customer service I got was great, that was amazing. Very personable and understanding and really kind of brought on how everything works. Installation went super quick and fast, it went within two hours.

1 year ago

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Reply from LGCY Power

Amber, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Brandon

LGCY has the best deal and they had faster time frame. They are communicative, they are on time or ahead of schedule and they explained every step of the process before and during the whole process. Smooth and quick.

1 year ago

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Reply from LGCY Power

Brandon, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Nick Cross

The install went smooth and the panels work as promised. My only disappointment was from the sells rep. He promised 6 months of free bill coverage and I haven't seen that as of yet. I tried to reach out to him on several occasions and he doesn't reply. I'm not sure if that promotion will come later. Please reach out to me for more details.

1 year ago

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Reply from LGCY Power

Nick, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Apr. 19th, 2022

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Irad Ruiz Las Vegas, NV

The scheduling is terrible. The installation took longer than expected. The final inspection was scheduled for a date prior to the install and getting ahold of anyone to ask questions is nearly impossible. I am very disappointed with the whole process to this point

1 year ago

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Reply from LGCY Power

Irad, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Savannah

So far it is working well. Installation was pretty seamless. I am comfortable with customer service. They’re very responsive and quick to get back with you. You can call them or email them or fax them.

2 years ago

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Reply from LGCY Power

Savannah, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Anonymous

I was very happy with the installers. There were no problems. They did the first inspection while I was out of town for vacation. The second person was very knowledgeable and got me up and running. I was happy with that.

2 years ago

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Reply from LGCY Power

Anonymous, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Cyrus

It's been a good experience overall, so we look forward to how things are going to work long term with it. Very quick very efficient. Everybody's been very professional and gracious and really haven't had any issues.

2 years ago

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Reply from LGCY Power

Cyrus, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Lisa

I had issue with them during installation. The roof or the ceiling of my house when they were putting up the panels and the sales person said he put in kick it to make it fit, but now it fixed so I'm good. I'm satisfied.

2 years ago

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Reply from LGCY Power

Lisa, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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David

So smooth. Things happened in the time frame that was supposed to. The guys were great that put it in. Very competent. Everything with legacy has been good and I'm quite happy.

2 years ago

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Reply from LGCY Power

David, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Carlos

The gentleman that came over was very informative. All my panels have been installed. We haven’t had any issues with them. We are waiting for the city. So far the system seems pretty good.

2 years ago

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Reply from LGCY Power

Carlos, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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J

I’ve recommended them to some friends. It was pretty smooth. There were some little hiccups on the day they came but everything went fine. Everything seems to be working fine.

2 years ago

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Reply from LGCY Power

J, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Daniel Smith Orlando, FL

Company representative presented the information and alternatives clearly. He was quickly responsive to follow-up questions. Coordination for installation of the system and inspections was smooth.

2 years ago

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Reply from LGCY Power

Daniel, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Aug. 17th, 2021

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Doug Hapeman Davenport, FL

The solar panels were installed in a timely fashion, and all inspections completed. But Titan Solar has yet to turn on the solar panels. We have contacted them twice during the past month, but no response on when the system will be turned on. We have begun payments on the solar loan this month and are still connected to Duke Energy. We are paying our regular Duke Energy bill and the additional solar payment with no solar yet. We are very disappointed with the lack of response from Titan Solar. Please light a fire under their back side and get this system operating.

2 years ago

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Reply from LGCY Power

Doug, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 15th, 2021

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KDH Las Vegas, NV

Honestly, just didn't want to go through the comparison shopping deal. Dave was at the right place at the right time, felt comfortable with him, not pushy, answers to our questions were in line with what we already knew.

2 years ago

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Reply from LGCY Power

KDH, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Wes Roy Davenport, FL

Customer service is beyond exemplary--Robert S. was on top of the project, and available consistently almost 24 hours a day until we powered up! Always available for questions as well. SUPERIOR service!!!!

2 years ago

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Reply from LGCY Power

Wes, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Camilla Mesa, AZ

Installation went great. They have been on top of everything and get back to us to make sure everything is fine. We are waiting for the final approve and once it is turned on it is going to be great.

2 years ago

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Reply from LGCY Power

Camilla, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 6th, 2021

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James Dallas, TX

LGCY has a positive way sharing information and supporting us. When I ask for help, they are there to help. We had some weather issues that made installation take a little longer but it still went well. It is working.

2 years ago

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Reply from LGCY Power

James, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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Barron San Diego, CA

I was a little surprised that the installers showed up easy and were quicker than I was originally led to believe. They told me what they were going to do and they did it and the equipment works well. I am still waiting for my utility company to put in a new fuse box.

2 years ago

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Reply from LGCY Power

Barron, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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Tony Chula Vista, CA

Definitely recommend even though I did have a problem with the installer not returning my phone calls, but they aren’t legacy and legacy has been helping me with me issues with them.

2 years ago

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Reply from LGCY Power

Tony, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Patricia Las Vegas, NV

All the equipment is brand new and they were right on track getting it installed. They were quick and professional and efficient. If I have any questions, they are always there.

2 years ago

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Reply from LGCY Power

Patricia, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Timothy Palm Bay, FL

I liked our contact guy. He has been awesome. I would recommend. Installation was great. I thought it was going to be two days and they started early one morning and were done by five.

2 years ago

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Reply from LGCY Power

Timothy, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Brandon Visalia, CA

Everything is perfect. The customer representative that came was really knowledgeable and helped us a lot to make us feel comfortable with LGCY. They answered all my questions.

2 years ago

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Reply from LGCY Power

Brandon, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Stephen New Port Richey, FL

Sales staff is very responsive and they still check in with me to make sure everything is going well. I am happy with their customer support. They respond quickly. There have been a couple of issues but it has been cleared up and resolved well.

2 years ago

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Reply from LGCY Power

Stephen, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Deborah A. Todd Southborough, MA

They were very efficient in the installation and kept me aware of what will happen when. I also love their online portal which shows me the production of my system on a daily basis by hour.

3 years ago

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Reply from LGCY Power

Thank you Deborah for the 5 star review! We are happy to see that you have had a great experience with LGCY Power. Please follow us on instagram at @lgcypower for information on our Monthly Customer Appreciation Giveaways!

Jan. 22nd, 2021

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Eric Nilsson Fort Worth, TX

I really like the rep. Halie C. She is a people person, very knowledgeable of her product and the entire process. She worked with us and kept us in the loop. It was a one-day install and looks and works great. Halie has responded promptly to my questions and informed us of the time frame in which things happen. From installation to actually working took too long for me, not a LGCY problem. I do have one minor concern. The installers left debris in my grass. Nuts, wire ties, pieces of wire, and wire installation. I have two puppies and the wire ties present a concern. I am able to monitor my solar production and with a little math, it looks like I am on track to generate 14.7 % more than my annual usage. Converting is a no-brainer, it is great for the environment and will assist the grid. You do not have to go all in, you can start with 25% and add on. Next is an electric car.

1 year ago

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Reply from LGCY Power

Eric! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 10th, 2022

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F & L Zimmer Menifee, CA

Very knowledgeable about Sunrun products and purchase options. Reagan and Abe were extremely helpful in guiding me to the right purchase decision for our family's needs. They always responded quickly to all the questions we had. What I liked the least was the installation was not at the high quality that I expected. There were several minor issues that were resolved quickly. Maybe they just had a bad day. Our solar system was installed in 4-6 hours. All corrections were made within the next 10 days. The inspection went seamlessly, and we were up and running in no time. Thanks Reagan, for all your help!

1 year ago

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Reply from LGCY Power

F & L, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 10th, 2022

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William Lambert Tyler, TX

In order to use the LGCY app to track performance of our array, we need a map of the panels. However, despite multiple attempts and many phone calls, we have not received the map. This refusal to do such a basic and important service leads me to question how reliable support from LGCY will be if we do need technical help with our panels.

1 year ago

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Reply from LGCY Power

William, I just received confirmation that your solar map is up and running. Thank you for bringing this to our attention.

Jun. 9th, 2022

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Limi Akomah-Mordi Fort Worth, TX

I had a very good sales experience. My sale personnel was very knowledgeable, listened intently and answered ALL my questions. I had gotten estimates from several companies, but Jason made it easy for me to decide to go with LGCY. The installation was a let down for me. First, the incorrect panel colors were used and my wife is particularly unhappy about that, we failed our first city inspection and had to do another inspection with some corrections. This whole time, I was already paying for a more expensive electricity service. I had 10 of the 21 microinverters not working. They initially did not read and eventually stopped producing. A technician came out to take a look to "rectify". This same issues has resurfaced again and I am on day 5 with half of my production. To say I am frustrated is putting it lightly. Ten of my MI are still not working and my production has dropped, costing me more money. Why did I even switch to solar, is the question I am asking myself. I have been promised a call for 5 days and still have not heard from anyone. I feel like I am no longer valuable since I already paid for the panels. Well, no one likes to feel undervalued or unheard. I am done talking about this.

1 year ago

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Reply from LGCY Power

Limi, We are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 10th, 2022

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Pedro A Flores Santa Maria, CA

The whole process was quick and easy! They took care of all of the busy work and I literally just had to be home a few times to let the contractors in.

1 year ago

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Reply from LGCY Power

Pedro, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 7th, 2022

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Donelle Bomben Brentwood, CA

I think I was dealing with multiple companies and it became a bit confusing, though all went very well. I still do not know if the final inspection has been done and whether the system is operational.

1 year ago

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Reply from LGCY Power

Donelle, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! If you have any other questions, feel free to reach out to our Customer Care team at [email protected].

Jun. 7th, 2022

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Paris F Winter Antioch, CA

My experience is that whoever installed the solar panels on our home did a half-ass, mediocre job by utilizing the circuit breaker that was already in place (which was dedicated to both the running of our pool & our air conditioner). The addition of the solar panels overloaded our circuit breaker and caused a small FIRE. It melted the panel! I had to open an emergency service ticket to request that someone RETURN to fix this problem immediately. Once I opened the ticket, it was taken care of within a day (after I phoned to follow-up). The minute I wrote "FIRE" "URGENT" - it should have been given a priority status, not me having to follow-up. The second crew that came were VERY professional and installed a second circuit breaker specifically for the solar panels. We are still having problems with our pool as a result of the power surge - the pump on our pool isn't working and requires another repair. We were also without our air conditioner (during over 100 degree weather in Antioch) for several days. The second team was very professional and good. If I ran your company, I would ID what employee did the initial installation and terminate their employment because they put both us (your client) at risk AND put your company at risk. They're a liability! You need to follow-through on that extremely poor judgement they showed.

1 year ago

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Reply from LGCY Power

Paris, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at [email protected], we will have a member of our Customer Care Team look into this.

Jun. 7th, 2022

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Rachel Gonzalez Fairfield, CA

I don't know how or where they recruit there sales people that go door to door, but the person we got was good at first. Then once he had us get solar with you he was no where to be found. He made a lot of promises that were not for filled and definitely stopped responding to text messages and phone calls right away. I have already complained to the corporate office of legacy and they did help as much as possible. I was not pleased with they way he just flaked on us and we still had questions. We recommend my sister to go with legacy and he was supposed to give us $1,000 for a reference bonus. Never saw that money until I complained to the corporate about it. Eventually we did see that check, but never again will I recommend a friend or family to go with this company. I am not sure where you get these people, but they don't care about customer service at all. We should be getting his commission for our sale. He was awful and I hope he never does this to anyone else.

1 year ago

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Reply from LGCY Power

Rachel, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. Our Sales Representatives do their best to respect others and educate everyone on the positive effects that solar energy can have on the environment and the financial benefits that are available to homeowners. We have notified our local leadership to provide additional training for reps to help prevent this misunderstanding in the future. Thank you for your feedback.

Jun. 7th, 2022

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andrea paphavasit West Sacramento, CA

I gave a low rating due to the lack of responsibility, professionalism and dignity! After he got us to sign and stated we only need to contact him for any issues or problems, he completely ghosted us. Could never contact him. I know people's work ethics is not what it used to be, but this is disgusting and downright terrible! I will NOT recommend LGCY power to anyone. From what I'm told this is happen a lot in your company! Personally I wouldn't want to do business with anyone that hires sales people like that. Your customers deserve way better, especially for the amount of money they are paying for your solar product! Whatever commission our sales person made should go back to us after the disrespectful treatment we got!

1 year ago

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Reply from LGCY Power

Andrea, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 7th, 2022

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Len Bingham Brentwood, CA

The install looks rigged. They could have run the conduit in a more aesthetically pleasing way. The installers were nice. The elctrician was top notch and his installation looks great.

1 year ago

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Reply from LGCY Power

Len, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 31st, 2022

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Brian Keller Missouri City, TX

Solid and prompt service at what seems to be a decent value at this point. Only complaint is the app. It doesn't really work reliably. I have started using the native enphase app to monitor my system.

1 year ago

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Reply from LGCY Power

Brian, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 31st, 2022

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Anonymous

The installation process with LGCY Power was pretty smooth, I had no issues. I am so happy with the service, they are courteous and want to help as much as they can.

1 year ago

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Reply from LGCY Power

Anonymous, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Jerry

I don't think there was enough feedback to me about what was going on with every stage, I had to keep calling asking about the loop inspection. Even when it was final, and we had to do final inspections, the information as far as what you do next was not available. I think the people at LGCY Power are honest, I think the service departments are top notch. The gentleman I talked to was named Chris, and I thought he did a very good job of explaining not only the program, but my question. The installation process went very well, the guys were here early. He told me exactly what they were going to do. They did a great job.

1 year ago

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Reply from LGCY Power

[Name], We are sorry to hear about the miscommunication. If you can provide us with more information and contact us at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 17th, 2022

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Randon

The system fits my needs, so it's exactly what I needed electric wise. Everybody I've talked to with legacy has been extremely nice. They seem very trustworthy.

1 year ago

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Reply from LGCY Power

Randon, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Thomas

The people that came into the house they explained everything. They were very thorough and were ready to answer all of our questions. Very quick and efficient.

1 year ago

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Reply from LGCY Power

Thomas, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Brian

I like the representative that came out who spoke to me about LGCY Power and I like the way the installation went with how quick and smooth those guys put those panels up.

1 year ago

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Reply from LGCY Power

Brian, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Emmanuel Nogueras Davenport, FL

The sale consultant was amazing and the installers were good. They only thing I am not satisfied with is the lack of communication of what items are delayed and it is hard to get ahold of someone when I need them to clarify things

1 year ago

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Reply from LGCY Power

Emmanuel, we are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Care Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Mar. 22nd, 2022

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Lois Schwieters Ramona, CA

I was supposed to recieve a $2,000 incentive for going through LGCY and never got it. I reached out to both the sales rep and customer service and havent recieved any resolution to this. No responses back from the rep, and no follow through when I emailed customer service back. This has been extremely frustrating.

1 year ago

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Reply from LGCY Power

Lois, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at [email protected], we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022