ION Solar: Read 1,840 User Reviews From Real Homeowners

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Verified Customer

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Nathaniel Robinson

Customer service and communication are top notch from ION and Carson in particular. It’s been a piece of cake working with he and the company. Any time I reach out to him he always gets back to me within an hour or so. Very happy with how things have gone so far and would do business again with ION in the future.

4 months ago

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Verified Customer

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Natasha Thomas

Ion solar answered all my questions and made the decision process an easy one. The process was quick and they communicated throughout the process. I would recommend them for your solar project. Looking forward to the energy cost savings.

4 months ago

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Verified Customer

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Virginia Thompson

Ion Solar has been fast and efficient from start to finish with our transaction. From introduction which started with Kevin, Vaso for financing and scheduling to Miles and Joshua with actual installation. The behind the scene IT crew who communicated with me regularly via email or text messages were awesome and not pushy. Great system in place!

5 months ago

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Verified Customer

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Marie Reddish

Thorough installation process. Immediate response for any issues. Great product! I literally haven't paid for electric in May or June in Virginia Beach and I have a 2-story home. My solar panels produced enough electric to keep my A/C set to 73 degrees in these hot months.

5 months ago

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Verified Customer

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Orion Looney

The team at Ion had been very informative and transparent with everything they are doing. They call to give regular updates and their on site techs are extremely friendly and knowledgeable. They go far beyond what their competitors have shown me. So happy I switched to them.

5 months ago

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Verified Customer

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Bryan Gonzalez

Brandon was very helpful I had different companies come by and sell me there product but I was not convinced. Brandon explained everything and made me feel comfortable on going with ION SOLAR it’s been 3 years since I got it installed and I don’t regret it. Process was smooth.

5 months ago

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Verified Customer

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Jason Foster

Ion Solar was very professional. They answered all our questions about the process and the incentives. The loan process and the installation went smoothly, and two years ago when we had hail damage, the process for removing the panels to replace our roof and then putting them back up was as simple as could be.

5 months ago

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Verified Customer

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Christian H

The customer service provided by my company contact, Jacob, was the shining star of working with Ion. His availability to answer questions I had initially as well as direct contact with him to ask questions along the way. The process was fast and easy, from signing up to the installation, which only took a few hours.

5 months ago

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Verified Customer

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Reynaldo Mendoza

From the initial consultation to final installation, the process was smooth and professional. The team walked us through everything, handled all the permits, and kept us in the loop through the process. Ion solar is worth checking out if you are looking into solar.

5 months ago

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Verified Customer

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Wayne Holmes

From start to finish the ION Solar team was there for us. Explaining step by step what to expect and answering all are questions. They kept us on task making sure the process was completed in a timely matter with a minimal amount of mess. Now it has been about two years since our system has been installed and our electric bill is down to numbers we haven’t seen since we lived in an apartment. We highly recommend the ION team if you are thinking about going solar.

5 months ago

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Verified Customer

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Maurice Williams

I'm so happy to be getting solar panels from a great company "ion solar " i had no hassle what so ever, they showed up and went straight to work and the crew was very professional and respectful to my home and they continuously asked me " is there any questions that I had during the installation. Thank you "ion solar " for great same day service that was fast and productive, great job.

6 months ago

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Verified Customer

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Kamille Ford

Kaden is great. He was able to clearly describe the various options and configurations possible for the solar panels as well as the installation process, permit assistance and city-based requirements based our location. The Ion Team that installed was professional, respectful of our property, and explained the next steps of the process. Overall this has been a pleasant experience for our family. I highly recommend Ion Solar. Great products, fair pricing, and knowledgeable techs, installers, and customer service teams.

6 months ago

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Verified Customer

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Robert Taylor Jr

I was somewhat reluctant to install solar panels on my home. But, working with Ion was a seamless experience from start to finish. Calvin was extremely knowledgeable about solar energy and Ion, and thoroughly explained the installation process. Ion took care of evertthing and even correspomded with the HOA for approval. The installers did a great job and were also professional. Highly recommend Ion if you are considering solar.

6 months ago

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Verified Customer

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LeAndrea Hernandez

I’m happy with the whole process. Kim and her team stayed in communication throughout this entire process and not once did I get a headache or agitated by something that didn’t go right. They have made this process easy and quick!! It was all done in one day, when the workers had to change the layout of the panels they made sure to involve us BEFORE completing the job. There was no hassle with COMED. I’m happy we chose to do business with ION!!!

6 months ago

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Verified Customer

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Barry Abel

Ion solar installed our solar panels ten years ago. They are terrific. Electric bill in summer went from over $300/month to zero and still is. After we found hail damage to our mostly flat, Southwestern roof we had a new roof done. Ion removed the panels and reinstalled them. Polite, efficient. Completely satisfied. Based on my experience with them i recommend them highly

6 months ago

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Verified Customer

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Happy Customer

I really liked how I knew when every step of the process was happening and I didn’t have to be home for any of it except for one thing. Definitely love the savings. I’m still paying a small bill however it’s better than the $235.00 I was paying. I’m paying a little less than a 1/3 of that. I’d definitely recommend investing into solar panels. Ask for Tyler D.

7 months ago

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Verified Customer

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Joseph Peaks

The timing ION's promotion team was perfect. I've considered solar/green energy, but didn't have a reference. Presentation included factors on install, finance, home survey, etc. Communication is absolutely consistent with inspections, HOA, documents, scheduling, etc. Installation and electrical was amazing! Still can't figure how so few did so much. Neighbors were asking questions well before completion. Happy to finally be able to utilize the amount of sun/heat after all these years. Thanks, ION!

7 months ago

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Verified Customer

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Jacob Thompson

I thought the sales presentation was excellent. Not pushy, just laying out what is available and asking questions to see if it's a good fit. From there the customer service team has been very responsive, friendly, and helpful. Finally, I like the app that they have with their service because it has a tracker for installation progress and contact info for questions. A very smooth process and great customer service am around.

7 months ago

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Verified Customer

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Christopher Harrison

We had a great experience with Ion Solar from start to finish! Our installation went smoothly, and the entire team was professional, friendly, and efficient. They kept us informed throughout the process and made everything feel easy and stress-free. We’re so happy we chose Ion Solar and would absolutely recommend them to anyone considering going solar!

7 months ago

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Verified Customer

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Margaret Votava

We contracted ION Solar in July of 2024 and installation was complete with turn on from our electric company in early November 2024. We are very satisified with the operation and energy savings of our panels. Although not perfect, ION solar is the only company that we would recommend to our friends looking to move to solar. The longer story: Our home: We have a less than optimal roof for solar. Our roof faces east to west with steep pitch that shades the roof. Additionally, the west side of the house is butted by large trees. Therefore, we needed a fair amount of panels or produce the electricity needed to fully supply our needs. Electrical billing in 2025 was changing such that it was a big financial benefit for us to have the installation completed by mid December of 2024. ION solar was only one of two companies that were willing to bid our on project. We went with ION for two reasons 1) we preferred the technology and warranty with their panels 2) we trusted the salesman who only wanted to sell us what we needed and not extra capacity (which we could add on later if we needed). We trusted ION's engineering to size us correctly. We are 6 months into operations and things are running very well. The first four months are the lowest quarter of the year, so we are underproducing what we need, but March/April looks like we are well on track to be self-sufficient. The installation itself was not problem free (therefore only 4 stars instead of 5) and it was often difficult to get a timely replay to quesitons, but everything was resolved in the end. Every other friend of ours that have installed solar has various installation. issues of one sort or another, so I think this is fairly typical.

7 months ago

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Verified Customer

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Linda Cahan

Ion Solar did a great job of installing a solar system that has worked perfectly for almost 3 years! They were highly efficient and professional and took care of all the permits and paperwork. While their claim that my rebates would pay for the cost of the solar panels were optimistic, I came out ahead as electricity costs keep rising. My monthly payment is $76 for the panels and my actual electric bill is only $15.47 monthly. Combined, both payments are far less than I'd pay if I didn't have the panels. I haven't regretting my decision for one second! They did a great job!

7 months ago

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Verified Customer

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Tim & Marla Cole

Ion walked with us thru the entire process. They kept us informed from the pre-install thru the install process. It did take a couple of months for completion but with the inspections and weather delays it was about what I was told. Overall it was a good process and since they have been installed this year has been a break even plus about one electric bill.

7 months ago

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Verified Customer

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Gregg Lies

Company representative was extremely knowledgeable and was able to answer every question we had. The installation process occurred quickly and was done professionally. I was impressed with the communications as we waited for the City Inspector and the Power Company to do their part. The system passed inspection the first time without any problems. we are now producing and happy with the results.

7 months ago

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Verified Customer

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Vicki Depalma

Great experience!! Sean explained the whole process and answered all my questions even the ones after installation! Ion is excellent at communicating each step and has been so helpful by providing forms or links as needed. The install went as planned. Everyone showed up early or in-time. The crew did not leave any evidence that they were here. I would recommend Ion for Solar. I wished more companies did did business like Ion!! Thank you!! The system works beautifully and I can watch it On my phone!! Love the savings!!!

7 months ago

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Verified Customer

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Ezri Meier

Not fully connected yet but so far the experience has been really great! The folks I have spoken with have all been professional, knowledgeable, and patient with all my questions. It’s so great not to have to worry about filing for permits or scheduling inspections as they take care of all those things. The install itself was fast and looks great! The communication has been really superb and helped me know what to expect each step of the way. Highly recommend.

8 months ago

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Verified Customer

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Karen Tahmoreszadeh

We initially had a contract with another company and they didn't contact me for several months so we switched to ION Solar and they paid the cancelation fee. They were quick with the process. It only took several hours for the install. The panels look nicer than the older ones with the grid pattern I've seen on some homes. I'm still waiting for the inspection from the utility company but don't anticipate any issues.

8 months ago

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Verified Customer

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Jorge Ponce

My experience with ION Solar has been great in all stages. Shaun/Megan are the sales representatives that first came to my house and explained all the process, assessed my capacity needs and presented a competitive proposal and helped with the finance process of the project as well. ION Solar took care of everything, including city and suppliers permits. Installation was clean and fast. In all the years with the solar system I only had a panel disconnection which was addressed immediately. I fully recommend ION Solar for your solar needs.

8 months ago

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Verified Customer

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James Wilson

Great Company! Everything Jarrell stated would happen, did. At the time I had my Solar installed I received a 30% tax rebate from the government on my tax return. It took about 8 months before for me to understand the relationship between ION Solar, Dominion Electric and myself. Since then my electric bill has decreased approximately 75% and once or twice a quarter Srectrade sells power as my representative back to the power company. It has truly been a win, win situation!

8 months ago

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Verified Customer

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Linda Gower

It was something that could possibly save money and enhance the value of my home.”

3 weeks ago

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Verified Customer

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Betty Stacey

Exceptional performance by ION Solar to design and develop the new solar system and electrical panel reconfiguration on my property. This was an engineering feat beyond my expectations as I realized when submitting the state’s Energy Conservation and Management Division’s application for approval for submission to the New Mexico Taxation and Revenue Department. With a new “net” meter with the power company, this is a worthy investment as well as minimal monthly utility bills. ION Solar is a United States company with excellent work ethic that delivers high quality and reliable solar energy for the entire country. All of the staff are friendly and knowledgeable and supportive in every aspect with their expertise and willingness to help others with their needs. I am proud to provide the best support for their potential clients. Thank you for everything you’ve done to help me through this project which was fun and very enjoyable.

10 months ago

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Verified Customer

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Kris Hemme

We had a fantastic experience with the entire team at ION Solar! From start to finish, they have been professional, courteous, and incredibly knowledgeable. The installation crew was outstanding—careful, efficient, and highly skilled at problem-solving. They took great care in their work and were especially kind to our very curious dog, who was eager to supervise the whole process! Beyond the installation, the entire ION Solar team has been exceptional in guiding us through the often-complex process of going solar. They helped us navigate challenging HOA and energy company regulations, ensuring everything stayed on track. Their communication has been top-notch, always keeping us informed with helpful updates and making sure we understood every step of the installation and necessary paperwork. No matter the time—whether during regular business hours or late in the evening—they were always available to answer our questions with patience and clarity. If you're considering solar, I can't recommend ION Solar enough. Their dedication, professionalism, and customer-first approach truly set them apart. We are so grateful for their hard work and support!

10 months ago

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Verified Customer

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Cezar C.

I just had my solar installed and now just waiting for the power company to hook me in. I’ve been planning to purchase but never found the right company until I met Brandon and Jason of Ion Solar at my son’s house. My son just recently had his solar installed at their new home. I had a very pleasant experience with Brandon and Jason. I was convinced this was the right company. During the process I spoke to many of its employees and they kept me informed and updated on the progress. The workers who installed the panels were very nice and polite. I already recommended it to my neighbor and will be doing the same to my friends.

11 months ago

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Verified Customer

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Maranatha Gonzalez

There are a lot of solar companies out there with better reviews and name recognition…but I’ve a personal connection with ION solar because they’re honest and upfront with the pros and cons of having a solar energy source. They don’t try to sugar coat it. Lori did a great job connecting with me even on unholy hours I called or texted her, she always response back. With big project like this, they make it smooth and street free as much as possible for me and my wife. They really care for their clients as individuals investing hard-earned money with them. They handle your finances with sense and respect. I would like say more but the space is not enough. Not to mention, the installer is professional even communicating with through text. They’re all well trained and look like they like their company ION. It makes the big difference!!!

11 months ago

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Verified Customer

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Andrew Campbell

I was approached by Jesse & he gave me the rundown on solar. He was very informative & I had been thinking about it myself too.

1 month ago

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Verified Customer

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Jr Zulueta

ION makes the solar process smooth, simple and easy. If I had a second house I'd definitely call them up again

1 month ago

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Verified Customer

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John Thomas

I thought the person giving me the sales pitch was accurate in explaining the benefits of solar. I thought what he told me would help the environment and cut me off the grid.

1 month ago

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Verified Customer

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Alan Hernandez

This company has kept it's promises and our agent Jonathan Ortega has always been minutes away from answering any questions.

2 months ago

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Verified Customer

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Dina C

Installed everything on time and with minimal hassle. Price was competitive and so far have no complaints. Everything is working as advertised.

2 months ago

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Verified Customer

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Nickie Vigil

My experience with ION Solar has been exactly what I hoped for. Great customer service, all my questions were answered and since installation, I have had no problems. My system produces as expected.

4 months ago

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Verified Customer

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Adrian Valdez

The process this far in the installation of my solar system is pretty good so far. It’s not completely finished as of yet. I’m about a month in with the process. The communication has been great as well as the technicians who installed the system.

4 months ago

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Verified Customer

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Lillian Gibson

I loved it all! Everyone was so polite! The job was completed so quickly & efficiently with no mess for me to clean I highly recommend ION to anyone. They will be completely satisfied!

4 months ago

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Verified Customer

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Dominic Centanni

The entire team was extremely professional and kept us in the loop every step of the process as well as answered each of our questions regarding the panels and the system. Great experience overall!

4 months ago

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Verified Customer

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Steve Gregory

They came out looked at house and advised me on the best option had great pricing. The crew came out a few days later I believe and had all the panels up and working in no time at all. Very pleased with the company

4 months ago

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Verified Customer

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Jonathan Evans Jr

Refreshing to see such a young crew execute with respect for my property and courteous professionalism. And Ion kept me informed with timely updates all throughout the process.

5 months ago

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Verified Customer

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Dakota Norton

ION Solar did a great job on my solar! They were fast, they are easy to get ahold of, and they did a great job. I would recommend them to all of my family and friends. I was very happy with their service!

5 months ago

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Verified Customer

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Ericka Young

We had our solar panels installed a few years ago and the process was so easy. The techs were professional and efficient. Our system was installed in a day after the electric company installed a new meter. The whole process took less than two weeks from start to finish.

5 months ago

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Verified Customer

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Pure Deed

The whole process was well coordinated, staff responsive and accommodating. Did not take significant time away from my day-to-day activities. I like the app that shows me how much electricity I have been using and that also gives tips of mindful energy usage in general.

5 months ago

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Verified Customer

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Vikas Sharma

Ion Solar did an outstanding job on my installation. The process overall was very smooth and easy. They took care of all of it and created great documentation that I submitted to my HOA. I haven't had any issues and have saved around 80 percent of my prior electrical bill.

5 months ago

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Verified Customer

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D.B.

We had a great experience with our solar install with ION Solar. It's been 3 years now and we've had no issues. The savings on our electricity have been fantastic. Even if electricity prices increase, we wont have to worry about it.

6 months ago

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Verified Customer

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Maria Clarke

Everything was easy, the installment, the set up and ion has been very informative from throughout the entire process. The only downside is waiting for it to be approved and officially turned on. They came and went about two weeks ago. And yet we are still waiting for it to be turned on.

6 months ago

ION Solar Reviews