ION Solar: Read 2,040 User Reviews From Real Homeowners

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Alice Round Rock, TX

They kept me informed during the entire process. Whenever I asked a question it was honestly answered.

6 years ago

Reply from ION Solar

Alice, we are so grateful for your five-star review! We hope you are enjoying the benefits of going solar!

Sep. 17th, 2020

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David Ellis Boulder, CO

Ion Solar has done a wonderful job with the Installation of Solar Panels on our home. They look great!

6 years ago

Reply from ION Solar

David, we are so happy to hear you are pleased with your solar panels! Thank you for taking the time to leave us a review!

Sep. 17th, 2020

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Larson Billy Albuquerque, NM

Everything went along perfectly. Great sales team, informed progress information. Great installation team.

6 years ago

Reply from ION Solar

Larson, we are thrilled to see your recommendation. Thanks for taking the time to leave us a review!

Sep. 17th, 2020

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Verified Customer

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Lynnette Gawrys Newport News, VA

I was extremely please with the process. They kept me informed during every phase. It all went extremely smoothly

6 years ago

Reply from ION Solar

Lynnette, thank you for the wonderful review! We are happy that you felt informed during the process. We hope you are still loving your solar!

Sep. 17th, 2020

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Nicole Las Vegas, NV

This has thus far been the worst experience. The complete lack of response from anyone including the project manager is completely ridiculous and the little bit of responses we're getting have been to blame the sales rep which definitely is not my issue. I would never recommend this company to anyone.

6 years ago

Reply from ION Solar

Nicole, we regret to say that we dropped the ball on communication. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Operations Director and Area Manager in Las Vegas are keeping a close eye on your project to ensure that there is clear, prompt communication moving forward between you and our team.

Sep. 19th, 2019

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Peter Morrison Castle Rock, CO

Great team, great experience. They work really well to address all concerns up front, and then execute on the plan.

6 years ago

Reply from ION Solar

Thanks for the review, Peter! We're glad to hear that you are happy with your experience. Thank you for choosing ION as your solar provider!

Sep. 4th, 2019

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Jenny Chesapeake, VA

Installation was quick , the staff was friendly and professional and the best part is we are saving money!!

6 years ago

Reply from ION Solar

Jenny, we appreciate your kind words. It put a smile on our faces to hear you are saving money! Our goal is to make solar simple and affordable for homeowners. Thank you for choosing ION as your solar provider!

Aug. 29th, 2019

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Cindy Howard Denver, CO

They explained the process so it was easy to understand, and the on line app helps me to follow along as the install progresses.

6 years ago

Reply from ION Solar

We appreciate the feedback, Cindy! We're so happy to hear the app was helpful throughout the whole process. Thank you for trusting ION as your solar provider!

Sep. 5th, 2019

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David Las Vegas, NV

Great company to buy solar from. They’ve been very nice in providing education in regards to solar energy.

6 years ago

Reply from ION Solar

David, thank you for the 5-star review! We try to help our customers be as informed as they can, so they can confidently make the switch to solar. We're pleased to hear you are happy with our services. Thanks for choosing ION Solar!

Sep. 5th, 2019

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Brittaney Klocek Denver, CO

My experience with Ion Solar has been a very positive one. Everyone we worked with was very friendly and knowledgeable.

6 years ago

Reply from ION Solar

Brittaney, we're so happy to hear your experience with us has been a positive one. We appreciate you taking the time to leave a review. Thank you!

Sep. 6th, 2019

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William Greener Denver, CO

ION personnel and workers have been very professional and knowledgeable in all respects of installation and follow up.

7 years ago

Reply from ION Solar

We appreciate your kind words, William. We're proud to call ourselves premium solar providers. Thank you for working with us!

Oct. 11th, 2019

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Larry Matherly New Braunfels, TX

The entire process has been great everyone is professional and helpful I spoke to 3 companies before choosing ION

7 years ago

Reply from ION Solar

Larry, we appreciate you taking the time to leave a review. Thank you for trusting ION as your solar provider!

Oct. 16th, 2019

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Tayler Pino Berthoud, CO

Great experience from the very start of the process. The advisor was so knowledgeable and excited about what he was presenting.

7 years ago

Reply from ION Solar

Tayler, thank you for the review!

Oct. 16th, 2019

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Shawn Stephens Erie, CO

He was awesome and hung in there like a champ as we had toddlers running around throwing balls at him..

8 years ago

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Liz Rio Rancho, NM

I am very happy with Ion. They were very professional and knowledgeable. I didn't have to do anything on my part, they did it all.!!!!

8 years ago

Reply from ION Solar

Liz, as a full-service solar provider - we handle it all. We're glad to hear you are pleased with our services. Thank you for the wonderful review!

Oct. 16th, 2019

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Frank Drenik

I recently leased ION SOLAR PANELS installed and have been unablea single point of contact to answer my questions about billing rates, repairs, my contract and etc. I currently feel like I have been scammed because of the lack of ownership of the products ION SOLAR has to offer. Frank Drenik

8 years ago

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Ilene O'Neal

When I signed on with Vision Solar I was promised what turned out to be a pack of LIES. Now it's ION Solar and the lies we were told have been just that and the are sorry we were misled nothing we can do. Well, BEWARE of ION Solar they decieve, cheat and lie to you. Please beware, they don't hold up their end of the deal.

9 years ago

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Johnie Tolman Midvale, UT

Amazing customer support love vision solar because they are professional and they know their solar!!!

9 years ago

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jim g

called vision , they started paper work through green sky financial. about a month & a half, i cancelled . i later get a bill for $1100.after phone conversations, they reduced it to$600. I just paid them off. My advice DO NOT go there.

9 years ago

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Thad Hansen Tremonton, UT

Company was good to work with. Always kept me informed on what was going on. Only complaint was that it took so long to get it all up and running

9 years ago

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Janice Woods Lexington, SC

AWFUL - took almost 6 months to get a 10kw system installed and turned up - I would recommend to anyone, just NOT Vison Solar - may do well in their home state, but not in South Carolina. Spent WAY too much money for the WORST service I have ever received. Sales Rep and new installer were nice.

10 years ago

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Marco Ruiz

I hated my experience with Ion. I don't recommend their services. I wish I could provide negative stars. I was promised Benefits that will not occur and despite the representatives that I spoke with. My grievances were dismissed, and Ion made no effort to make things right. I was the guinea pig for my cul-de-sac, because a few of my neighbors want to go solar. I will not recommend Ion. I understand mistakes happen, but no one tried to make it right. If that was an example of the service I will receive in the future, I'm not looking forward it.

2 years ago

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Tempa Graves Aurora, CO

The care for custermers was not there, all you could say was im sorry, no one wonts to here to mess, when its costing them money and time, you guys should do what you say, and stop fooling to custermer, its not always about money, its about being up front with people, you will make more mony by telling the truth, and give people what you say you are going to give them.

3 years ago

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Patricia Wright

Everyone seems to be on the same page. They coordinate extremely well and update customers as required in a timely fashion.

3 years ago

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Verified Customer

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Don

Problem in communication between ION and Reimagine Roofing. We have yet to see the benefit in our bill from PGE. Installer lack any customer skills. The electrician was great.

3 years ago

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William Griffith Newport News, VA

Everyone worked together to maintain a high standard of excellence during each phase of the design and installation process.

3 years ago

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Jean DeVenney Eugene, OR

These folks may be great solar installers, but they will not get my business. One inquiry and then I let them know when they called that I needed to wait, wasn’t in the market yet, and they are hounding me. Phone calls, texts messages… many times a week, despite being asked to stop. Because of this if I ever decide to install solar I will not use them

3 years ago

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Caitlin Jacobson Virginia Beach, VA

Great experience, everyone was knowledgeable and helpful. It was super fast and smooth process…best home upgrade process yet!

3 years ago

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Kyle Surgeoner

Dealing with ION has been a breeze. They took care of everything from beginning to the end. Can’t say enough good about them!!!!!

4 years ago

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Verified Customer

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Jeremy Wells

I felt pressured into making a decision, before I could research other options

1 year ago

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Verified Customer

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Tamara Dixon

This has been a great company to work with!

1 year ago

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Verified Customer

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Colleen Bryan Little Elm, TX

Not happy. Waste of money thus far- have realized 0 dollars in savings whatsoever

3 years ago

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Verified Customer

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Sean C Kenyon Aubrey, TX

Not totally happy with the system. Ion over promised and under delivered.

3 years ago

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Verified Customer

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David Brouillette Albuquerque, NM

Unprofessional and badgering. Still have issues with higher than expected bills.

3 years ago

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Verified Customer

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Jena Eagle Mountain, UT

When they installed our solar panels they damaged many shingles. We had water damage to our home because of their sloppy work. It's been over 3 months and they still haven't fixed everything. Stay away from this company!!

3 years ago

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Verified Customer

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Barbara L Bowman San Antonio, TX

I loved how well my agent explained how it all worked and worked hard to get me approved.

3 years ago

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Verified Customer

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Alan Stapley Santa Clara, CA

They where supposed to give me a ground mount price and never came or called nothings after we worked for 3 months to get something done very disappointed . Amazing not close

3 years ago

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Verified Customer

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Mike Mazatlán, SIN

We didn’t need to do anything, ION took care of everything. They were very professional and did a great job!

3 years ago

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Verified Customer

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zhongjun han Las Vegas, NV

Installed last summer, so far so good. The sells and stuff people were really nice also. Recommend!

3 years ago

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Verified Customer

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Pedro TX

I am not too happy with my solar system I still pay a bit more than expected. And I didn’t receive any tax credit as I was told.

3 years ago

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Verified Customer

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Bernard and Bonnie McRae Aylett, VA

The promptness, cleanliness, and good attitudes of the installers and the salesman.

3 years ago

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Verified Customer

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Noris

Great salesman very persistent and on top of everything. Everyone at ION has been very helpful and supportive

3 years ago

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Verified Customer

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Martin Mechanicsville, VA

The company and its employees were amazing. I’ve already recommended ION to several friends.

3 years ago

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Verified Customer

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Angela Washington, DC

Working with has been great! They are always responsive to our questions and requests.

3 years ago

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Verified Customer

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Joseph Sasebo, 42

So far so good. Generates 97% of energy usage on average. I don't get to use it but my tenants do.

3 years ago

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Verified Customer

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Nestor Aponte Loveland, CO

Awesome to work with, great communication and they do move you don’t need to do Hardly anything

3 years ago

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Verified Customer

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Christopher Louisa, VA

I love saving money on my electric bill every month. So far, has saved me more than my payments.

3 years ago

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Verified Customer

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Linda Guyer Baltimore, MD

Finally a solar company that delivers truth, an excellent customer service and product

3 years ago Edited May 15, 2023

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Gerald Henrico, VA

Not meeting or hands on help at end. We are not highly computer literate so we are left hanging. We need some hand holding to understand wlenohase! Left us in the dark.

3 years ago

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Edward Washington, DC

The install was great but customer service terrible. I called several times about SCRETrade and never heard back. I am at a point that I am thinking about calling the BBB.

3 years ago

ION Solar Reviews