ION Solar: Read 2,057 User Reviews From Real Homeowners

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Cheryl Hutto

Experience was pleasant with no major issues.

1 year ago

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Bonni Gallion

The entire team was professional, courteous, and know.

1 year ago

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Bruce Pugh

Easy to refer people. Very good. I would recommend.

1 year ago

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Jonathan Martinez

Friendly and attentive team. Easy process.

1 year ago

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Nicole Reeves

The whole process has been easy and everyone so friendly!

1 year ago

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Joaquin Serna

No pressure and walk you through every step of process

1 year ago

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Rodney Manitou Springs, CO

Availability, not having to wait to get issues resolved or questions answered.

3 years ago

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Matt Buda, TX

They showed up on time and they knocked it out pretty quick, 27 panels.

3 years ago

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Michael Meier Los Alamos, NM

Most service was and is excellent. There were a few communication problems.

3 years ago

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Judy Rigg Santa Fe, NM

Love having solar. The systems seems to be working well.

3 years ago

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J Anthony Wingate Albuquerque, NM

Customer service and response time to needs.

3 years ago

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DJ Garcia Albuquerque, NM

Excellent communication and follow through.

3 years ago

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Robert Albuquerque, NM

Once they got the money, they ignored us. They system seems to be doing what it's supposed to be doing.

3 years ago

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mavris

4 months ago

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Alan Stein Parker, CO

A really great team and truly extraordinary communication throughout the entire process. I could not be happier!

2 years ago

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Khage

Was told Solar would eliminate my power bill. Still spending $50-$125 on my power bill on top of my solar bill. Have yet to get a $0 bill from Rocky Mountain Power like I was told. Not saving any money and now I'm in the hole $30k. Would be awesome if I was only paying my Solar bill every month, but thats not the case here.

3 years ago

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Shaina Hidalgo New Braunfels, TX

Wish I could put 0 nothibg has been the truth since we started with ion customer service is definitely a negative no one is on the same page been waiting for months for a call back we have to continue to call over and over and still don't get any results def won't recommend to anyone any more just wish we didn't go with this company either

3 years ago

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Carol Oregon City, OR

ION Solar was great to work with. Would recommend them to anyone looking to put solar on their home.

3 years ago

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Luis Gutierrez San Antonio, TX

Very slow process. Highly over priced compared to other solar companies. They fund your loan before you are given permission to operate by the utility company so you end up having overlapping solar loan payments and energy bill payments. They’ll do anything to get your business but look elsewhere as many companies are much cheaper!

3 years ago

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Samantha Hurley Portsmouth, VA

Even after installation, ION has kept in contact with me to make sure everything is running smoothly.

3 years ago

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Patrick Hillsboro, OR

All the employees were very friendly and helpful. Everything was completed effortlessly and quickly.

3 years ago

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Philippe Salort Pflugerville, TX

Good quality equipments, high quality installation, sale representative very helpfull and respectfull of our needs.

3 years ago

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Michael Cohen Salt Lake City, UT

A great company. Installers did a quick and professional job. Engineers redsigned to save more on electricity.

3 years ago

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Dennis Albuquerque, NM

Ion provided us with everything we needed to claim the tax incentive and guided us through the process.

3 years ago

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David Estacada, OR

Worst company ever!!! we canceled they've harassed us about getting out of the contract. Our sales guy kept harassing us on the phone, Then would not pay for his services for my company because I backed out of the contract , we've told everyone stay away From you guys

3 years ago

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Eugene Las Vegas, NV

ION Solar are very professional and deliver on every thing they presented. . You can trust these guy to deliver

3 years ago

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Amy Hawkins Fredericksburg, VA

They were very accessible and stayed in constant communication with me before, goring, and after installation.

3 years ago

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Nicholas Stams

Amazing company to deal with no pushy sales super helpful if you're thinking of going solar this is the place to go

3 years ago

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Maxine Poston Williamsburg, VA

We like the solar Ion Solar installed. We probably could have used a couple more solar panels though

3 years ago

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Tashana Aylett, VA

The representative sold me a system that did not support the needs of my home. I pay more now for electricity than I did before I got solar panels. The company is aware of this, they know the rep made a big mistake, but no one will help fix the problem.

3 years ago

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Debra Ballinger Midlothian, VA

Lower electric bills. Helping reduce carbon footprint. Ease of process. Helpful when I had to change internet service and system wasn’t reporting

3 years ago

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Luis Spotsylvania, VA

Too new to provide such, and I will refrain, however, I would like to discuss the current payments being made, how the bulk of such payment is payed to interest! That is not a good look for a person on a budget.

3 years ago

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Jimmy Juhl

Communication was great, They always showed up on time. The whole process was very smooth and easy!

3 years ago

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Alex Scambos Longmont, CO

High quality materials, good workmanship on install, customer service could improve responsiveness to questions after activation.

3 years ago

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Hannah Greeley, CO

We are now paying for our solar panels and they are not even up and running yet. The whole process has been a lack of communication. Absolutely would not recommend going with ION for solar unless they get better project managers and actually respond back to messages.

3 years ago

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Amanda Jones Denver, CO

Lack of communication lately. Everything seemed to have been running smoothly in the beginning and now .. nothing.. radio silence?

3 years ago

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Fred

Great service through the entire process! I highly recommend ION Solar to anyone looking for solar !

3 years ago

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Geneva Dixon Fredericksburg, VA

Ion Solar is the way to go. They patiently answered all of my questions. I feel at great about this decision.

3 years ago

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luis lara Spring, TX

The company finish installing the solar system on December 2, 2022 and is December 15. I still haven’t received a call how to manage the app they were supposed to do some a color matching on the piping they put on the side of the house they haven’t done that. Oh I don’t know how to work the system here so on my part is not good

3 years ago

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Elizabeth Dudley Virginia Beach, VA

Loved the attention to detail and outstanding customer support! Definitely recommend this company and their product.

3 years ago

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JOSEPH & MYRA Washington, DC

Our experience with ION Solar was great!!! James W is the right person to help us in this process!!!

3 years ago

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jessica mgurl Fredericksburg, VA

The experience was great. Everyone was very knowledgeable and always there to help and answer questions.

3 years ago

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Jeff Hockaday Fredericksburg, VA

Everything from start to finish went exactly like they said it would. Panels looks nice on the roof.

4 years ago

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Delton Atkinson Charlotte, NC

Excellent staff to work with. Only issue was the length of time between signing the initial contract and getting the system finally operational.

4 years ago

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Bheasl Salt Lake City, UT

Very professional from beginning to end, from planning to notification of every step of the process.

4 years ago

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Carlos vertizzuta Herndon, VA

Finally my system is online, right at the schedule!!! Excellent customer service also great comms!!!

4 years ago Edited September 14, 2021

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Wayne Simmons Fredericksburg, VA

Very efficient and professional! Arrived on time and was always available to answer any questions we had.

5 years ago

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Rito Baca Chesapeake, VA

Installation was quick and smooth. Great communication throughout the entire process! Highly recommend this company.

5 years ago

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Martha Essenmacher Greeley, CO

Our experience with ION Solar has been stellar from the initial meeting to the install and connection.

5 years ago

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Dovie McCormick Queens, NY

They were super honest about everything (nothing hidden) and easy to work with for each step of the process.

5 years ago

ION Solar Reviews