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ION Solar Reviews

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9.4

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4.7

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1,160 Reviews

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5 grade

69%

4 grade

10%

3 grade

6%

2 grade

3%

1 grade

12%

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Featured Review

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Seth Wilcher

ION did a very good job from start to finish. Everything was explained thoroughly by our sales rep, Brian S. When I was unsure of whether we were getting a good deal, he encouraged me to get a competing quote. The competitor's price turned out to be almost exactly the same per kWh. However, they were suggesting we get many more panels than we really needed, and their communication wasn't nearly as good. Brian wanted us to feel good about our ultimate choice, and we did. Communication throughout the purchase, design, installation, and inspection phases was frequent via email, phone, and text. Now I probably have too much fun looking at my app to see how much power we are producing each day!

2 years ago

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Featured Review

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Julie Goggin Virginia Beach, VA

OUTSTANDING SERVICE. I normally don't entertain people coming to my house trying to sell a product. I will say I have always thought about getting Solar because it makes sense to me however I never knew what company to trust and from my past experience most sales people are scams. When Mr. Ryan H of Virginia Beach, VA came to my house in February 2022 I was ready to turn him away but he was so nice and professional I decided to hear him out. After the initial meeting I decided to have him come back the next day to give me more information on ION Solar. I am so glad I did, he was the most professional and friendly sales guy I have ever met. He came in set up his laptop and went over every detail any questions I had he answered. Unlike most sales people they are pushy and they have no idea what they are talking about they just want to sell you a product that they don't even believe in. He was so educated on ION Solar even I was impressed. That day I decided to get ION Solar thanks to Mr. H and I am so glad I did. With most people who sell a product after you purchase the product they are selling you never hear from them again. Mr. Ryan H stayed in touch with me through the entire process ensuring I was happy with ION Solar. I had no issues with install and or inspections the communication with the entire company was nothing sort then excellent and professional. I am writing this review today because I received my first power bill from Dominion tonight as where it is normally $200+ today it was a today of....... $1.71 yes ONE DOLLAR AND SEVENTY ONE CENTS. Now I did have a $5.55 credit from the month before so in reality my total bill is $7.26. AGAIN THANK YOU MR. RYAN H for helping me and my family invest in our home. YOUR AMAZING.

2 years ago

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Kyaw Soe Hlaing

I recently had the pleasure of working with Ion Solar, and I couldn't be more satisfied with the entire experience. Initially, I wasn't planning to install solar panels, but after meeting with Jake, who provided a thorough and data-driven explanation, I was convinced. He walked me through every detail, from the benefits of solar to the process and pricing, which were both reasonable and transparent. The installation process was equally impressive. The team was highly professional and punctual, arriving right at 7 am as scheduled. The electrician answered all of my questions and ensured the installation was neat and tidy. From start to finish, everything went smoothly, and I couldn't be happier with the result. Ion Solar did an outstanding job, and I highly recommend them for anyone considering solar energy!

5 days ago

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Lee Gautam

I recently had solar panels installed by ION, and I’m extremely happy with the entire process from start to finish. The team was professional, knowledgeable, and made the whole experience easy and stress-free. They provided clear communication about the timeline, cost, and expected energy savings, which helped me feel confident about my investment.

13 hours ago

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Stephanie Adams

I have nothing but positive things to say about ION solar. From the start to the end of my install. Chad C. has answered every question I had and if he didn’t know the answer he was back within minutes with the answer. Communication for the whole process was great too. Emails, texts and calls to keep me informed 100% of the time. I highly recommend ION solar! Great company and great people providing the services!

16 hours ago

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Julia McGeary

Great communication, speedy install, and they were on top of everything, even dealing with the HOA for us. I never had any questions as they were answered before I thought of them. Recognition to Russ G. who was very thorough and very knowledgeable about his company and product. Install team was a wealth of knowledge also as they explained clearly what and how they were performing the work and how to operate it.

5 days ago

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Michael Ferguson

I heartily recommend, without ANY reservation, the sales, service, installation, and follow-up of ION Solar! Since my first system installation in 2020, and the additional panels installed in early 2024, my electric bill has plummeted from over $350/month average to less than $100/month [and most of THAT has been the additional ‘fees and add-ons from the power company]. The system generation and monitoring is easy, and I can see/track trends depending on the weather; daily, weekly, and monthly displays make monitoring easy to understand. The ONLY problem I’ve ever experienced was a blow fuse … and that was quickly identified and rectified! Without a doubt, installing with ION Solar has been one of the best decisions I’ve ever made, and I will probably be adding a system to my rental home in the not-too-distant future!

4 weeks ago

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Anie Okine

I liked the personal touch. Ms. B. was very patient and made sure we understood what to expect every step of the way. The customer service team kept us apprised of everything from inspection to the installation. We are now waiting for the final steps to be completed.

1 week ago

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Teneille Williams

The overall process of getting my solar panels was very simple and pleasant. Kelsey was very much an informative and helpful to me in understanding the concept and process of the entire project . Great overall experience. Thank you Kelsey and ION solar.

1 week ago

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Leonidas Koniaris

Great install. Very professional team. Paying for itself in 6-7 years. Be very aware of financing and run your numbers carefully. Also read everything very carefully before your sign so as to make your best choice. There are added expenses with taking the loan that make it a bit less economical. also once you sign they try hard to get everything going so make sure you know exactly what's best for you. If you are unsure about a decision (# of panels, loan, etc) hold off and figure it out.

2 weeks ago

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Christine Fragapane

Ion Solar’s representative, Cameron, expertly guided us through the entire process of purchasing and installation of our new solar system. The process of switching to solar power was very detailed. Ion Solar has developed an efficient process and Cameron was available to answer questions along the way from start to finish. We made the right choice for choosing Ion Solar for our solar power panel system.

3 weeks ago

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Paul Kojoglanian

The team at ION are superstars! Not only did they perform an expert installation, but they did it lightning fast with zero interruptions or issues. We are so happy to finally have solar installed at our home. The entire process was transparent, loaded with updates and the team provided excellent customer service. I would recommend ION Soloar again and again. Thank you guys so much!

4 weeks ago

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Wendy Finkelstein

Ion Solar has been the best decision our family has made for our future electric future. Everyone in the company has been more than excellent to work with. From our first introduction meeting about the company, to meeting the sales manager, to signing the papers, the installers, home office etc you could not ask for a more professional company. ION Solar handles everything they said they do They do not out source any of their work or maintenance. If you have questions, they are very quick with a response. Most of all, the saving you will get over the course of your contract is amazing. With the cost of everything going up, why wouldn't you want to lock in your electric rate with a buy back program??? It's a win-win situation with ION Solar. Don't wait. They are a trusted company and will do right for you.

1 month ago

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JVMI

Wow! From start to finish, what an amazing team at Ion Solar. I’m a first time homeowner and always wanted to invest in solar panels. We live in a new construction community and we had a ton of vendors selling their products and services to us especially for solar. Nick and Brandon were the front line and were so kind, knowledgeable and professional. They were not pushy at all. Every question I had was answered and I learned quite a bit from them. The communication was top notch and the install team did a wonderful job. The install team was communicative, polite, punctual and respectful of our property inside and out. Loved they wore booties in my new home (didn’t even ask them to do so, they came prepared). We are only less than two months in with solar and we are saving so much money on our electric bill. Thank you Ion Solar! We are very happy!

1 month ago

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Seth B

From day one through to completion, it has been a great pleasure and experience working with ION Solar. From the sales team to the various support teams and finally the installation team, everyone was extremely knowledgable and personable. They communicated during every step of the process so I never had to guess what was going to take place next. They also took care of everything! All the City, HOA, and Electric company Approvals and Inspections. I did not have to do anything. With the system now complete, there nothing I would change. My only regret is that we didn't engage with ION Solar sooner.

1 month ago

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Maria Leija

Always attentive and answered all my questions. They covered my first payment because the project wasn’t complete. I did use a chunk of PTO so I could be there during all the steps. Everyone I’ve spoke to was very friendly!

2 weeks ago

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Kathleen Perry

I couldn't be happier with the service I received from Ion Solar. Every person I met was very professional and explained the process thoroughly. Once the project started it seemed like everything went according to the plan. I was kept in the know from the time they started till the time they finished. I am very happy with the finished Solar.

3 weeks ago

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Timothy Kim

Easy and straightforward process from start to finish! Explained to me in detail all the information and steps from consultation, to installation. Candice was involved throughout the whole process and was always available to address any concerns/questions.

4 weeks ago

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James Hughes

ION Solar provides a 100% turn key service. From the initial launch of the project, dealing with all the inspections, to producing my own electricity they walk you through every step and communicate with you almost daily. Would definitely recommend this company.

4 weeks ago

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Sandra Narvaez

We are glad we decided to go Solar, after much consideration it only made sense. The entire process was very informative and easy. The team keeps you informed the whole way thru the process. We love it, our bill is extremely low between $25-$50 compared to $350 month during the hot Texas summer without the Solar panels. Mr. G did an amazing job explaining how the panels work. Our power has turned off twice and our Solar panels kick in within 2-5 seconds.

1 month ago

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Andrew Sytsma

Ion Solar was an absolute pleasure to work with! They were up front and honest from the beginning and helped us through the entire process. Everyone from their sales team to installation team was so respectful and kind. We have had them less than a year but have had no problems at all. We have already seen our electric bill reflect a 0 balance. Ion Solar has continued to check in on us all of these months later. We definitely made the right choice choosing ion Solar!

1 month ago

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Joyce Terry

In early May 2024 I was asked to explore adding Solar Electric Panels to my new home. When Griffin came to my house to provide me with all the information about ION Solar Program I accepted the offer and I am so happy that I did. By 7/22/2024 The Installation was approved and the service was soon started. All of the people that I worked with during the process were professional, informative kind. I would recommend the ION Solar Plan to all interested parties.

1 month ago

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Phillip Englishbee

I liked it all! From the initial knock on the door, the interaction and professionalism of the sales representative, to the seamless process of obtaining approval and the installation, Ion Solar had been superb. I'm so glad I decided to install with Ion Solar and the system is working extraordinarily. I cannot express how great the communication was, and continues to be with the company. Choose solar, choose Ion Solar!!

1 month ago

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Brant Parker

From start to finish great company! They get the job done, professional people, and always keeping you up to date on the process

5 days ago

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Kammy Prather

The overall costumer service was amazing! We were kept in the loop the entire time. Process was explained to us very well and things were done in a timely manner.

1 week ago

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Todd Grundman

Very professional and communicative during the entire process. Was able to answer all my questions during the process from purchase to having an operating system. System is working great

3 weeks ago

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Elizabeth Nelson

This was an amazing experience. Seamless and wonderful customer service. Very helpful all along the way. Would highly recommend ION Solar to anyone who is considering solar panels. Elizabeth Nelson

3 weeks ago

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Ian Schultheis

Very professional and Russ G. from ION sales was very well spoken and tried to help us get the best deal possible ! I would recommend this company to anyone looking for American made solar and great pricing.

4 weeks ago

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Oscar Perez

Megan came by to offer a solution to my energy saving needs. The team at ION solar were great to include the support staff in Utah. Thanks for the great service and seamless experience.

4 weeks ago

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Charles Hallsted

ION Solar was one of the most professional punctual and followed through on all their work. They were my second company to install a solar system, and they were far better than the first home. I had solar placed on. Would highly recommend them for solar installation.

1 month ago

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Ronald Lewis

Years ago I was one of the first individuals to get Solar Panels. Needless to say, the intent was noble, but the time was not right! However, the times have changed, and the technology has taken quantam leaps! I always wanted to help save energy, which I now do and best of all I am saving more money in the process!!

1 month ago

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Sachin Dubey

Superb experience with them. Proper explanation of solar technology and system. Entire system installation has with proper time line and paper work. There is no delay everything was on time. I highly recommend them as a company to do business.

1 month ago

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Shelly Mathis

From start to finish ION was very professional, knowledgeable, and prompt to get my solar panels up and running, they reassured me that this was the best decision to make and the best investment to take in owning my own power grid,now I will sit back and watch the revenue evolve while enjoying my own power grid

1 month ago

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Judy A Gilliam

Everyone from ION was very pleasant and answered all our questions. Dwayne and his wife or a big help. And they put the system in quickly. My husband and I were very pleased.

3 weeks ago

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Matthew McCandless

ION is a truly professional solar provider. They are effective at communicating complexity, are not pushy, and follow through with service well beyond the install phase.

4 weeks ago

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Denver Griffith

The entire installation process has been very streamlined and hassle-free! Everyone I’ve worked with from sales staff to installation technicians has been extremely helpful and efficient! Thanks so much!

1 month ago

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Maria Martin

I liked the friendly and helpful customer service I received from John and all of the ION staff responsible for my installation. They were very responsive and supportive the throughout the entire process.

1 month ago

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Craig Wall

Primarily, having other family members with Ion Solar's system for several years (and very happy with it) was huge in our decision to go with Ion! Their customer service is excellent!

1 month ago

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Charlotte Martin

Very pleased with how the company kept my family & I informed @ every step of the process and were helpful with questions/concerns we had.

3 weeks ago

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Sheryl Burt

The whole Ion Team was there for me every step of the way. It was very seemless and I am excited to start seeing the savings on my energy bill.

4 weeks ago

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Earl Cook

Many people made contributions from the start of sales to installation. It was seamless to us. Everyone was professional and efficient. The total value of our investment will require time to measure.

1 month ago

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Edwin Liu

Communication throughout the process was excellent. This team is very professional got for the job done quickly. Customer service has been top notch!

1 month ago

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Lenore Bonicioli

This is my third solar company I have used over the years. They are by far the best I have dealt with. From beginning to end they have always responding quickly

1 month ago

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Magdalena Knox

I have no inch of regret that I chose ION Solar. All of my skepticism was erased with the way they handle business and their Operations. They are very professional and Efficient. Their customer service and Communication is Excellent. My Solar panels are operational and I am very satisfied.

3 weeks ago

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Renee Herbert

Professional, communicative and thorough. Best decision made for our home. Highly recommended!

1 week ago

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Israel Gomez

The process was simple ION handled everything. Since I got it I have only used solar energy none coming from the city.

2 weeks ago

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Louis Guerrero

Great service and friendly staff. They showed up in time and made a clean install of all the associated equipment.

3 weeks ago

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Abigail Bravo

The communication from ION Solar has exceeded my expectations. I’m super happy with the overall customer service and product

1 month ago

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Bernard Tyrrell

Professional and pleasant. System is working just as predicted. Happy with communication and follow up. Wish we would have done this sooner!!

1 month ago

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Angel Wakefield

So far great company to work with. Just waiting for pge to change our meter. Can't wait!

3 weeks ago