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DIRECTV

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7.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: November 21st, 2024

DIRECTV got its start in 1990 and has since grown into a successful Fortune 100 company. The company offers over 190 full-time HD channels as well as high-speed internet and a streaming service. In a side-by-side comparison with other digital satellite providers, it holds up very well.

In June 2015, AT&T officially acquired DIRECTV, creating one of the largest television and communications companies in the world. The projections for this merger are positive for DIRECTV customers, giving them bundling opportunities on internet and phone service not available before.

DIRECTV is a digital satellite entertainment service provider that offers homeowners and businesses more than 250 channels throughout all 50 states. 

Read our verified DIRECTV reviews (below) to see what other customers are saying about their service.

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The Good

  • DIRECTV Packages and Pricing Information
  • Genie® HD DVR and Direct Remote
  • Channel Lineup and Selection
  • DIRECTV App
  • Save Money By Bundling

DIRECTV Packages and Pricing Information

Each DIRECTV package offers a variety of channels each designed to entertain clients of all ages. Customers can enjoy hit shows, movies, sports, and more. 

DIRECTV is transparent about what each package includes (even mentioning notable channels), allowing customers to make an informed decision about which package will work best for them.

SELECT™

  • Price: $49.99 per month*
  • Channels: 155+
  • Notable Channels: USA, TBS, Nick, and Disney
  • Genie® HD DVR Included

*Plus taxes for 12 mos. w/ 24-mo. agreement. Autopay & Paperless bill required. Pay $40/mo + taxes until discount starts. $78/mo. in months 13-24 (subject to change).

ENTERTAINMENT

  • Price: $54.99 per month*
  • Channels: 160+ 
  • Notable Channels: ESPN, ESPN2, FS1

*Plus taxes for 12 mos. w/ 24-mo. agreement. Autopay & Paperless bill required. Pay $45/mo + taxes until discount starts. $90/mo. in months 13-24 (subject to change).

CHOICE™

  • Price: $59.99 per month*
  • Channels: 185+ 
  • Notable Channels: Travel, OWN, E!
  • NFL Sunday Ticket 2019 Season Included
  • 1 Year of HBO Included (at no extra charge)
  • Genie® HD DVR Included

*Plus taxes for 12 mos. w/ 24-mo. agreement. Autopay & Paperless bill required. Pay $50/mo + taxes until discount starts. $105/mo. in months 13-24 (subject to change). Regional Sports Fee up to $7.49/mo. is extra & applies.*

XTRA

  • Price: $69.99 per month
  • Channels: 235+
  • Notable Channels: FX, Golf, NHL, NBC
  • NFL Sunday Ticket 2019 Season Included

*Plus taxes for 12 mos. w/ 24-mo. agreement. Autopay & Paperless bill required. Pay $60/mo + taxes until discount starts. $117/mo. in months 13-24 (subject to change). Regional Sports Fee up to $7.49/mo. is extra & applies.*

ULTIMATE

  • Price: $74.99 per month*
  • Channels: 250+
  • Notable Channels: IFC, Chiller, Esquire, FXM
  • NFL Sunday Ticket 2019 Season Included
  • 1 Year of HBO Included (at no extra charge)
  • Genie® HD DVR Included

*Plus taxes for 12 mos. w/ 24-mo. agreement. Autopay & Paperless bill required. Pay $65/mo + taxes until discount starts. $128/mo. in months 13-24 (subject to change). Regional Sports Fee up to $7.49/mo. is extra & applies.*

PREMIER™

  • Price: $124.99 per month*
  • Channels: 330+
  • Notable Channels: HBO®, STARZ®, SHOWTIME®, CINEMAX®
  • NFL Sunday Ticket 2019 Season Included

*Plus taxes for 12 mos. w/ 24-mo. agreement. Autopay & Paperless bill required. Pay $115/mo + taxes until discount starts. $181/mo. in months 13-24 (subject to change). Regional Sports Fee up to $7.49/mo. is extra & applies.*

Genie® HD DVR and Direct Remote

In decades past, TV plans came with one remote for one television. Now any iPhone mobile device can act as a DIRECTV remote, and viewers can watch up to four different shows in four different rooms at any given time. Android devices can be used as well. but only if they are running on at least an IOS 6.0.

The Genie HD can be used to record shows. Better yet, those shows can be recorded in HD, meaning customers can fully enjoy them without viewing them live.

The ability to view different TV channels in multiple rooms has many customers asking, "How much extra equipment will I need?" With DIRECTV, all you'll need is a Genie Mini in each additional room. Also, if you have a Samsung or Sony Direct Ready TV, you don't need any external devices to run multiple TVs through the network.

With each of the plans listed above, customers will receive a set-top box in the mail that allows them to do their own installation. Instructions for setting up your DIRECTV set-top box are sent with the package and customer support is also available.

Channel Lineup and Selection

DIRECTV has plenty of channels to offer. The TV provider has over 200 live HD channels and a plethora of movie channels. Customers can enjoy HD and 4K programming with each of its channel packages; however, you'll need to purchase a higher tier plan or upgrade to gain access to a larger variety of HD channels and premium channel options. You'll also need a 4K TV to access the 4K channels.

DIRECTV's PREMIER package gives consumers access to premium channels. If you're obsessed with HBO's Game of Thrones or if you can't miss an episode of Showtime's Billions, then this DIRECTV package is perfect for you.

Sports fans love DIRECTV because it is the exclusive TV provider for the NFL Sunday Ticket. This sports package lets consumers watch live, HD, out-of-market games every Sunday. This plan particularly appeals to football fans, but if you're a fan of another major sport, no need to panic — DIRECTV still has you covered. You can select from any of these sports packs:

  • DIRECTV SPORTS PACK: CBS Sports, ESPN Classic, Outdoor Channel, etc.
  • MLB EXTRA INNINGS®: MLB Network, MLB Network Strike Zone
  • MLS DIRECT KICK
  • NBA LEAGUE PASS

Every DIRECTV channel pack has plenty of options for even the pickiest entertainment buffs. There is plenty of original content, classic movies, and sports channels for everyone. Just be sure to pick a channel lineup that satisfies your entertainment needs.

DIRECTV App

The DIRECTV App lets subscribers stream live news, sports, along with their favorite shows and movies. The app gives customers flexibility as they can decide when and where they want to watch. Users can watch live, On Demand, or download their DVR recordings to their device, to view it anywhere. The DIRECTV app comes at no extra cost, can stream on up to 5 screens at once, and uses no data when customers have AT&T wireless. 

The DIRECTV App can be downloaded from the App Store or Google Play.

Save Money By Bundling

When bundling your DIRECTV Satellite TV services with other services (phone and internet service), you can save a decent amount of money. The AT&T internet plan costs $50 per month and the most basic DIRECTV package costs $35 per month. The DIRECTV and AT&T Internet bundle costs $75 per month, saving customers $10 a month. What customers get is over 155 channels, internet speeds up to 100 Mbps, over 99 percent reliability, and the professional installation fee waived — a $99 value. Customers can even sign up for a 3-month preview of HBO®, SHOWTIME®, STARZ®, and Cinemax® at no extra charge.

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The Bad

  • Possible Monthly Fees
  • Price Increases
  • Signal Relies on the Weather

Possible Monthly Fees

Before signing up with DIRECTV, it is essential to review the terms and conditions for each service to be sure of any additional fees or taxes. Too often, customers sign up and don't find out the terms until it's too late. Here are some possible fees a DIRECTV customer might run into:

Activation and Installation

For each of the DIRECTV packages, there is a $19.95 activation fee

While installing DIRECTV, the technician may need to make changes to a telephone line or provide extra equipment, etc. and a custom work fee may be applied. The technician should prepare a Custom Work Rate sheet to explain what was needed and the cost. 

However, customers should also be aware that there is a non-activation fee. DIRECTV will charge $150 per receiver if it is not activated within 30 days of installation.

Equipment

There is an Equipment Lease Fee. The fee for the first receiver is waived; after that, each additional receiver costs $5 per month

At the end of their agreement, customers should return their equipment to avoid DIRECTV's Unreturned Equipment Fee, which can range from $55-$470 per receiver

Cancellation and Deactivation:

Customers who don't fulfill their Programming Agreements may be charged a pro-rated fee of up to $480. 

There is a disclaimer at the bottom of DIRECTV's site that states there is an "early termination fee" or cancellation fee of $20 per month, for each month remaining on the TV agreement. 

If a customer deactivates their service or if DIRECTV deactivates the service, there may be a charge of $15. This charge is made apart from the termination fee.

Extra Fees:

DVR Service Fee: Choosing a DVR or HD DVR receiver will automatically enroll customers in a DVR service. The cost is $6 per month, no matter how many DVR or HD DVR receivers they've selected.

HD Access Fee: For an additional $10 per month customers can receive HD channels

Late Fees: If a customer misses their monthly bill and fails to pay within the grace period, DIRECTV will charge $5 or the maximum amount permitted by law.

Price Increases

DIRECTV is known for locking customers into great promotional packages for the first year of their contract; however, once the first year of the contract is complete, year two can bring a substantial increase in monthly programming prices. While this is stated in the contract, it comes as an unwelcome surprise to many customers. A number of DIRECTV reviews mention these price hikes as one of the top frustrations with this satellite tv service. If this is a deal breaker for you, there are other service providers that offer set pricing for the length of your contract.

Signal Relies on the Weather

DIRECTV is satellite-based and is subject to all the disadvantages that come with a satellite dish: reception is at the mercy of weather conditions. Heavy storms are likely to affect the satellite connection. Weather does not affect the quality and availability of cable tv or fiber optic programming to the same extent as satellite TV service. Be prepared to deal with spotty live tv connections  as connections to local channels during considerably adverse weather.

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The Bottom Line

There are plenty of reasons to consider signing up with DIRECTV.

DIRECTV offers an incredible assortment of specialty and local channels, and its initial promotional packages are hard to beat. However, be aware that after your one or two year contract is up, there will be a price hike; while this isn't unusual in the industry, this catches many customers off guard. Customer reviews did not take this lightly. 

DIRECTV is the exclusive provider for the NFL Sunday Ticket. This is great for football fans who want to watch those out-of-market games, but if football isn't your game, then there are plenty of other sports packages to select from. You'll also have access to plenty of channels, so you can pick the perfect TV package. These perks make DIRECTV hard competition for a number of Satellite and Cable TV providers. 

If you're looking for a TV provider that provides a plethora of HD channels, amazing sports packages, and gives you access to exclusive content, then it might be worth looking into DIRECTV.

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1,624 Reviews

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News Reporter Victoria Washington, DC

DirectTV is going down the toilet — shocking considering the AT&T merge. Their phone representatives are now the worst since all those jobs went offshore to the Philippines — very difficult to understand the Asian-Pacific dialect and if you ask them to repeat they become agitated. Trying to get anything accomplished over the phone takes hours, so pack your patience. DirectTV has become so expensive since I first got it in 1999. With so many easy-to-navigate streaming options available, I’m looking to drop satellite tv once and for all. Obviously customers are bailing ship which is likely the reason for the cheap, offshore labour. Can’t wait to be done with them.

2 years ago

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Vanessa Suarez Mission, TX

When I originally got Directv, I had a smart tv which was smarter than I was. So I asked the Direct tv guy, who came to my house in person and was an extraordinary representative, Juan C. B, to setup a small amount of channels, the ones I used the most. At that time I could only get 14, which was fine with me then. Six or more years later I needed to change because I could not record from channels I did not have in my settings. I called a few months back and a young lady said she could do it long distance, but it didn't work. I was very disappointed. Yesterday I was ready to try again and I got a young lady who was kind, patient and knowledgeable. She took the time to walk me thru and also got me some extra channels for free for 3 months. I truly appreciate the representatives who go the extra mile, because I love Directv but would probably have changed if I did not get the service I needed. I'm sorry I forgot her name, I'm old. But I'm sure you can look up my call and service provided on 2/1/2022. And I do wish you still had people to come to our home for service.

3 years ago

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Mr. E Cheshire, CT

DirecTV is not bad. I don’t like the price hikes after your initial year of service, but I’ve been successful at getting the discounted rate to continue beyond the first year so it’s not really an issue. I’m moving soon and they asked for $200 to move my service. I refused. I don’t think this is an unreasonable fee. I mean, they have to send a guy out to install a new dish and boxes at a new location and new equipment needs to be installed and the guy that installs it has to get paid. I get it. I just don’t watch TV that much to justify paying $200 to move. But overall, I’d say that if you’re looking for good TV service and aren’t moving, get DirecTV.

5 years ago

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Nicholas DiCrescenzo Phelan, CA

The DirecTV alone deserves a 5 Star rating because, so far, it has provided a consistent service and quality picture. The missing 5th Star is because of its AT&T ownership which has not completely integrated DirecTV into it systems platforms which results is sales calls from AT&T (frequently) to get you to sign up for DirecTV. I was an AT&T U-verse customer for many years and a Subcontractor Salesman showed up at my door from DirecTV. He made statements that were proven not to be true or accurate. The installer was also a subcontractor who charged me for installation on a pole that the Salesman said was free. It got worked out eventually but was a hassle.

7 years ago

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Jamie Polk-Donaldson Griffin, GA

Well Comcast has refused us for 12 years and DirectTV hasn't so they get our money. DirectTV spent 6 hours at our new residence making sure cable was in every room of our even running a line to the house from across the road. They only left for lunch. At our old residence they ran a thousand foot line from the road to our residence making sure cable was in every room too. We have to use AT&T for phone and internet but get it discounted because they are both affiliated. When we see a new promotion we call DirectTV and they automatically give it to us. Yes they are a little slow out of the gate but great for the long haul. Sorry Comcast you have lost a lot of money!

9 years ago

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Leonard Leo Potomac, MD

With only two satellite TV services available, DirecTV (ATT) provides foreign channel service only, which saves me from buying unwanted US channels. Customer service is subpar. It took two separate appointments and hours on the telephone with customer service in order to simply replace a converter box. While the installers and repairmen are capable, the telephone support is lacking.

3 years ago

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Corbin Short ,

When I switched to Directv, we were coming off of DISH network, which was a relief. We had a lot of problems with their customer service. While we did not necessarily get better customer service, we ended up liking the interface much more and the change selection. We no longer have a need for satellite TV. Since we have canceled, I get nonstop calls from Directv that are driving me crazy. They offer me deals to incentivize me to come back. What about deals when I was a paying customer though!?

4 years ago

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Susan H Strafford, NH

Very responsive customer service and helpful. Nice programming line up at an affordable price contrasted to cable. No issues with pixelation or loss of service in our area. We'e very happy with the service and extras you get as a customer/ subscriber particularly when connected to WiFi. Ability to rewind shows for longer times in contrast to cable. They cover my equipment... and more. Easy to read and understand bills without hidden fees like Comcast

6 years ago

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Jeremiah Messenger Chula Vista, CA

Has some issues from time to time, but still better than other satcom TV services. They really should offer team package deals for the Sunday ticket so customers can save some money, they would make more 8n the long run. Imagine 50% of football fans can't afford the price of Sunday ticket. But if they offered customers the chance to purchase the season for $100 for their favorite team only, Direct TV would substantially increase its revenue.

6 years ago

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Michael Bramblett Corpus Christi, TX

First of all, before I decided to get satellite TV, people would tell me "every time the weather is bad the cable will go out " but, I'm not one to listen to everyone else. I called AT&T, and scheduled an appointment for installation. I've been anamed AT&T Direct TV customer for a couple years now, and I have to say, I couldn't be happier with my decision. Great service, awesome price! A+! :-) Satisfied customer, Michael Bramblett....

6 years ago

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Carol Hancock

I enjoy direct TV. It is easy to record our shows on. We hate watching commercials and we don't have to worry about missing our favorite shows. My favorite channels are the hallmark channels. My husband loves the MLB ticket. He never has to miss a Giants game. I didn't rank it a 10 because there are a lot of channels we never watch. I wish we only paid for the channels we actually watch.

7 years ago

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Sheila Maness Mebane, NC

lol.......they didn't even have email when we started Directv........my late husband was having hip replacement surgery during the Winter and we thought it would be a great thing for him since he had to be stuck at home....he had The History Channel and The Western Channel and was a happyy camper! I can't remember the date but it was when it first came on the market and the dish cost $1,000.00.......service has always been good but sure wish they would get back with Sirrus/XM and offer our own a la carte channel selection.

9 years ago

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Cindy Berrington Durham, NC

Have had DTV for decades....note of late that their Customer Service is better....had to make sure I was talking to DTV...the folks are helpful and sympathetic with the issues U have....what I do not understand,,,is why they UPGRADE your system with OLD equipment that has a history of issues....then another tech has to come and replace the items...this has occurred more than once....all in all happy with the NEW DTV....and I can watch any NFL game i want to!!!

9 years ago

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Siggy Martin Paulina, LA

Been having DirecTV for years ... basically it's very good ... a little bit pricy, but still good ... I do resent their decision to go to these God-forsaken 2 year contracts ... If your business is soooo good, why don't you let people decide that instead of MAKING them ... I DO NOT like the 2 year contract ... maybe you can learn something from Consumer Cellular!!

9 years ago

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John Tadin Halbur, IA

Had Dish for 16 yrs and got tired of programing problems and not being credited for not having those channels, so I went to Direct TV and yes I bought into their Package for 2 yr agreement, but compare cost with Dish over that 2 yr period of time I still save $240.00 and having a better package, as far as quality about the same. Remember this is only for 2 yrs and then will see has the best DEAL!

9 years ago

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Richard Green College Station, TX

Over 20 years. Great service, I do have a service plan, for a long time. Moved and they wired the whole house. We have moved up plans over the years and have considered dropping down to lower plans, but have not done so. Upgraded to High Def too. Several family members have Dish and I do not like it,, just me. Storms can be a PITA. but with 2 DVR''s we can catch up on other things. We do have it bundled with the phone, but that is ok.

9 years ago

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Jacob ochoa Renton, WA

Wouldn't trade my Directv for anything. I have had Dish, Comcast, charter, time Warner and Verizon and by far Dtv is the best in picture, reliability, service. I have received discounts and credits simply by calling. I love the genie with the recording of 5 shows and not running out of recording space. Also love my Sunday ticket and the sports pack. Will never go back to cable

10 years ago

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Jeff Miller Auburn, WA

All I can say is it works like it's supposed to and when something goes wrong they fix it. In all the years I've been doing business with DirecTv, I've only had one person in customer service that anything less than stellar. They bend over backwards to make me happy. That's worth a few more bucks - I've had Dish and Comcast neither of which was all that interested in keeping me as a customer.

10 years ago

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J. Williams Richmond, VA

I have been a customer of Directv for over a decade. There are ups and downs. The price is always comparable to the service we receive. Sometimes our satellite goes out when it rains but I must say the frequency has declined significantly since we first signed up for service. The choices of shows to watch are limited. There are tons of channels but the truth is, most of the movies are outdated and most of the shows are either old or reality tv. We keep the service to manage our varying needs in the household so we pay for variety that we all enjoy. I recommend Directv on the customer service that they provide alone. I always feel valued and heard and there has never been a time when I have had a situation that representatives of Directv did not handle with professionalism and grace.

3 years ago

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Sheila Burns Dickson, TN

I have had DirectTV for the past 3 years and have been satisfied with the services. DirecTV has all the channels you could want. Customer Service has always been helpful. The only issue I have is that rates continue to go up every year.

2 years ago Edited March 31, 2023

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terry r Las Vegas, NV

What can I say? I've once again returned to DTV after being with another carrier for a few years. DTV is probably the best internet provider out there but all of them are getting quite costly. I presently have DTV for my cable and wifi needs and they offer a pretty good deal for subscribers.

2 years ago Edited April 4, 2022

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Mario Martin Montgomery, TX

DIRECTV was the first sat. service of my experience. I've always favored DIRECTV'S multiple viewing options, flexibility, and customer service. I had enjoyed DIRECTV'S viewing choice packages for years and hope to continue in the foreseeable future.

3 years ago

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Kaylee Gay Columbia, MO

I love DIRECTV because of all of the different channels that it provides! They have sport, news, kid's channels, and more all in one location. I especially love to watch a movie that happens on ABC family sometimes! And I love that I can watch almost any sport on any sports channel like ESPN or FOX sports.

3 years ago

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LeAnn Baytown, TX

I current use Direct TV and I love it. We have a huge selection of shows to watch, and you can rent and buy movies also. They also have great customer service. And when you lose service, they take the time to help you troubleshoot until you’re back and going again.

3 years ago

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Mickey Mangum Long Beach, MS

I am currently a customer. The service itself it fine but since it's under the ATT umbrella the customer service is atrocious as you might expect. The bill is reasonable and I like that I can bundle it with my cell phone and internet.

5 years ago

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Jen Paxman Lehi, UT

We were customers of Direct TV for many years. We liked their programming and their customer service was always great. The only complaint that I have is that when it was windy (and we live in a windy area) the coverage was poor. We ended up cancelling our service and now stream our TV, which works better for the needs of our family.

6 years ago

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Sara Jane Crestwood, KY

Good service, except during storms. During any type of thunderstorm the service would always cut out. I would only recommend if you live in an area where that is not an issue, as you sort of need TV to see news during those things.

6 years ago

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David Cape Coral, FL

I've been with Direct TV several times, I am with them now that they are part of AT&T. Normally I don't care for AT&T products. They are way too expensive and offer little for the money you pay for it. In the past Direct had major problems but I must admit AT&T has cleaned it up. The service good and its working most of the time. The price is in line or better than other Companies offering the same product. Everything is streaming now and it appears to be stable most of the time. The channel line-up is good too, there's a lot to choose from. Thumbs up so far.

3 years ago

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Nina Harris-Whitten Attalla, AL

They have a good program list and also have incenitive payments that will help with the bill. Sometimes when they get something wrong you just have to give them a call and most the time they give you a credit of anywhere from 25 bucks to 50 bucks off your bill for the inconvence. They are easy to get along with. and they have some amazing channels ..

3 years ago

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Kort Kort Hopkinsville, KY

This company does have good characteristics. They have a lot of educated and well-versed customer service advocates. That’s incredibly important to have and they do a great job. I have had some issues with my channel lineup and the program completely shutting down. They have had to come to my house to troubleshoot before and it wasn’t a really pleasant experience. But, overall the service is good and the customer service is great.

3 years ago

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Cocohdz Richardson, TX

I really love Directv, but it seems like we can never catch a break! They charge you for everything, ( i.e., box with DVR, extra genie boxes, Regional sports fee, TV access fee, state recovery fee, taxes on this and that,......) now they are telling me that my bill is going to increase by $2 within the next couple of months! I have tried other subscription services but they just don’t offer the sports channel that show Dallas Mavericks games, so if I want my hubby to be happy I have to keep Directv on in our house!

4 years ago

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Beth Butler Hot Springs Village, AR

I have had very little trouble with DIRECTV. Occasional outage in bad weather. Very unhappy that a major network is not on because they are in "negotiation" with the owner. WTH! Why would a major network not be available. Don't get that at all. Luckily for me I don't watch much on that network. If I could afford it I would have Sunday Ticket but it costs way too much. Unfortunately there isn't anywhere you can watch NFL without paying if it isn't on one of the major networks.

4 years ago

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Antonia Montague , IL

Directv is a decent service. A bit expensive after the promo rate, and you get channels you're not really that interested in depending on the package you choose, but overall they're pretty reliable. I thought the quality of the picture was good. If there was a storm, I would lose service but you'll get that with any satellite company. Returns are a bit difficult so be sure to plan some time to have things picked up or they'll charge you for the equipment. Overall I'd say I'd recommend them.

4 years ago Edited September 14, 2021

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Norma Grove Iowa City, IA

We have enjoy what Direct offers. It has a strong signal and during storms (typical of the Midwest) we still have service. We like the ease of using it and we are on a monthly plan that doesn’t raise in price for a year which helps with budgeting. We find their representatives in customer service to be helpful and friendly, willing to meet us where we are with our needs. Good value for the service provided .

4 years ago

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Will A Washington, DC

DIRECTV provided excellent customer service during my time with them. We live on an open plat of land that has a ton of wind which made the coverage spotting using DIRECTV. The techs came out multiple times and were able to fix it each time. It became too much of a hassle for us and DIRECTV allowed us to cancel our contract based on the spotty coverage. Would recommend them to others.

4 years ago

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Miriam Lewis Whitefish, MT

We have been Directv customers for over 25 years. Generally, they offer good customer service - much better than DISH! The only issue I really have is that it is too costly! If it wasn't that I was married to a 65-year-old man that prefers "regular tv", I would cancel my account and go with streaming only. No reflection on Directv other than the cost and that we are held hostage by them and networks when they can't work out a deal to continue service.

4 years ago

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David Spears Chicago, IL

The quality is good as long as we don’t have bad weather. We were told it’s not like it used to be when it rained or snowed, we would still get reception. However when it’s raining hard or snowing we frequently lose re caption for 3-30 minutes. If you have a DVR you can still watch recorded programs. Our bill is frequently wrong. It feels like we have to call in every month to remove an erroneous charge. They fix it but we should not have to call every month

4 years ago

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James Conder Eagle Mountain, UT

I really enjoyed having DirectTV, biggest issue I had was after the 2 years were up the price almost tripled and they were willing to do NOTHING to help us get an affordable customer package. With all the streaming TV that is out now I Think they would benefit to lower prices a little and offer more custom packages for people who don't watch 100s of channels but are more centered on sports and local TV

5 years ago

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Hannah Thompson South Jordan, UT

Direct TV is nice because it is featured in a lot of apps. For instance, the ABC app allows you to login to TV providers to get commercial free options on shows. Not only does this network allow you shows and TV, it also can transfer to other networks to give you deals. It’s an overall good program it can sometimes be a little difficult to log into.

6 years ago

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Review Source

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Whitney Hawkes Saratoga Springs, UT

We have switched back and forth between direct tv and Dish many times. The thing I like about dish is the selection of channels. They have more of the channels in their basic package that my family enjoys watching. They are however a little more expensive. I wish they recorded the prim time shows automatically and skip the commercials like Dish Network does.

6 years ago

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Who Knows Baltimore, MD

DirectTV is a decent satellite cable company. I was with them for a long time before switching due to their increased pricing. The reliability of the service is okay but not the best.

2 years ago

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enelson3903 Bowie, MD

I like the basic service with direct tv. The only problem is when the weather is bad, and you lose the signal. The cost of the service is reasonable, and their customer service is very helpful.

3 years ago

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Joe Balnites Canton, OH

I love my football. There service has improved we still lose picture sometimes but not like it was. Everytime we had a problem we never had a long wait. Tv at the most was out partial day

3 years ago

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AMOS Hodge San Antonio, TX

What I liked best about DIRECTV what is the price what I didn’t like about there service when I had problems with their equipment they were very slow about providing technical support

3 years ago

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Mason Allen Pleasant Grove, UT

DirecTV has good satellite internet. I like that it is fast and reliable for the most part. Sometimes it struggles to load large files but the speed for the cost is pretty decent.

4 years ago

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William

good TV provider,company is in an area with not internet/WIFi service one has to pay their price and accept only services they offer,I am stuck with their services regardless of any problems I encounter

4 years ago

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Whitney Stanko Smithfield, UT

It was super easy to control and figure out how to work. Never had any problems with! My parents seemed to love it as well. My dad could always watch his football games. It also had the channels I loved as well!

5 years ago

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Lindsey American Fork, UT

My family has DirecTv, and we really like the price it costs per month. I like the recording abilities, and amount of storage you have to record things you want to watch later.

7 years ago

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Abbey Richards American Fork, UT

I don't really watch our DirecTV as much anymore because I usually just watch Netflix. I like the channels I get on my DirecTV though. I have always liked working with them too because they give us good deals.

7 years ago

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Stevie American Fork, UT

Been a customer for 21 years. I'm sure we could do research and find a cheaper way to watch TV, but we can't seem to give up the convenience. Customer service has been good. They are loyal to their long time customers.

7 years ago