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DIRECTV

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7.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: November 21st, 2024

DIRECTV got its start in 1990 and has since grown into a successful Fortune 100 company. The company offers over 190 full-time HD channels as well as high-speed internet and a streaming service. In a side-by-side comparison with other digital satellite providers, it holds up very well.

In June 2015, AT&T officially acquired DIRECTV, creating one of the largest television and communications companies in the world. The projections for this merger are positive for DIRECTV customers, giving them bundling opportunities on internet and phone service not available before.

DIRECTV is a digital satellite entertainment service provider that offers homeowners and businesses more than 250 channels throughout all 50 states. 

Read our verified DIRECTV reviews (below) to see what other customers are saying about their service.

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The Good

  • DIRECTV Packages and Pricing Information
  • Genie® HD DVR and Direct Remote
  • Channel Lineup and Selection
  • DIRECTV App
  • Save Money By Bundling

DIRECTV Packages and Pricing Information

Each DIRECTV package offers a variety of channels each designed to entertain clients of all ages. Customers can enjoy hit shows, movies, sports, and more. 

DIRECTV is transparent about what each package includes (even mentioning notable channels), allowing customers to make an informed decision about which package will work best for them.

SELECT™

  • Price: $49.99 per month*
  • Channels: 155+
  • Notable Channels: USA, TBS, Nick, and Disney
  • Genie® HD DVR Included

*Plus taxes for 12 mos. w/ 24-mo. agreement. Autopay & Paperless bill required. Pay $40/mo + taxes until discount starts. $78/mo. in months 13-24 (subject to change).

ENTERTAINMENT

  • Price: $54.99 per month*
  • Channels: 160+ 
  • Notable Channels: ESPN, ESPN2, FS1

*Plus taxes for 12 mos. w/ 24-mo. agreement. Autopay & Paperless bill required. Pay $45/mo + taxes until discount starts. $90/mo. in months 13-24 (subject to change).

CHOICE™

  • Price: $59.99 per month*
  • Channels: 185+ 
  • Notable Channels: Travel, OWN, E!
  • NFL Sunday Ticket 2019 Season Included
  • 1 Year of HBO Included (at no extra charge)
  • Genie® HD DVR Included

*Plus taxes for 12 mos. w/ 24-mo. agreement. Autopay & Paperless bill required. Pay $50/mo + taxes until discount starts. $105/mo. in months 13-24 (subject to change). Regional Sports Fee up to $7.49/mo. is extra & applies.*

XTRA

  • Price: $69.99 per month
  • Channels: 235+
  • Notable Channels: FX, Golf, NHL, NBC
  • NFL Sunday Ticket 2019 Season Included

*Plus taxes for 12 mos. w/ 24-mo. agreement. Autopay & Paperless bill required. Pay $60/mo + taxes until discount starts. $117/mo. in months 13-24 (subject to change). Regional Sports Fee up to $7.49/mo. is extra & applies.*

ULTIMATE

  • Price: $74.99 per month*
  • Channels: 250+
  • Notable Channels: IFC, Chiller, Esquire, FXM
  • NFL Sunday Ticket 2019 Season Included
  • 1 Year of HBO Included (at no extra charge)
  • Genie® HD DVR Included

*Plus taxes for 12 mos. w/ 24-mo. agreement. Autopay & Paperless bill required. Pay $65/mo + taxes until discount starts. $128/mo. in months 13-24 (subject to change). Regional Sports Fee up to $7.49/mo. is extra & applies.*

PREMIER™

  • Price: $124.99 per month*
  • Channels: 330+
  • Notable Channels: HBO®, STARZ®, SHOWTIME®, CINEMAX®
  • NFL Sunday Ticket 2019 Season Included

*Plus taxes for 12 mos. w/ 24-mo. agreement. Autopay & Paperless bill required. Pay $115/mo + taxes until discount starts. $181/mo. in months 13-24 (subject to change). Regional Sports Fee up to $7.49/mo. is extra & applies.*

Genie® HD DVR and Direct Remote

In decades past, TV plans came with one remote for one television. Now any iPhone mobile device can act as a DIRECTV remote, and viewers can watch up to four different shows in four different rooms at any given time. Android devices can be used as well. but only if they are running on at least an IOS 6.0.

The Genie HD can be used to record shows. Better yet, those shows can be recorded in HD, meaning customers can fully enjoy them without viewing them live.

The ability to view different TV channels in multiple rooms has many customers asking, "How much extra equipment will I need?" With DIRECTV, all you'll need is a Genie Mini in each additional room. Also, if you have a Samsung or Sony Direct Ready TV, you don't need any external devices to run multiple TVs through the network.

With each of the plans listed above, customers will receive a set-top box in the mail that allows them to do their own installation. Instructions for setting up your DIRECTV set-top box are sent with the package and customer support is also available.

Channel Lineup and Selection

DIRECTV has plenty of channels to offer. The TV provider has over 200 live HD channels and a plethora of movie channels. Customers can enjoy HD and 4K programming with each of its channel packages; however, you'll need to purchase a higher tier plan or upgrade to gain access to a larger variety of HD channels and premium channel options. You'll also need a 4K TV to access the 4K channels.

DIRECTV's PREMIER package gives consumers access to premium channels. If you're obsessed with HBO's Game of Thrones or if you can't miss an episode of Showtime's Billions, then this DIRECTV package is perfect for you.

Sports fans love DIRECTV because it is the exclusive TV provider for the NFL Sunday Ticket. This sports package lets consumers watch live, HD, out-of-market games every Sunday. This plan particularly appeals to football fans, but if you're a fan of another major sport, no need to panic — DIRECTV still has you covered. You can select from any of these sports packs:

  • DIRECTV SPORTS PACK: CBS Sports, ESPN Classic, Outdoor Channel, etc.
  • MLB EXTRA INNINGS®: MLB Network, MLB Network Strike Zone
  • MLS DIRECT KICK
  • NBA LEAGUE PASS

Every DIRECTV channel pack has plenty of options for even the pickiest entertainment buffs. There is plenty of original content, classic movies, and sports channels for everyone. Just be sure to pick a channel lineup that satisfies your entertainment needs.

DIRECTV App

The DIRECTV App lets subscribers stream live news, sports, along with their favorite shows and movies. The app gives customers flexibility as they can decide when and where they want to watch. Users can watch live, On Demand, or download their DVR recordings to their device, to view it anywhere. The DIRECTV app comes at no extra cost, can stream on up to 5 screens at once, and uses no data when customers have AT&T wireless. 

The DIRECTV App can be downloaded from the App Store or Google Play.

Save Money By Bundling

When bundling your DIRECTV Satellite TV services with other services (phone and internet service), you can save a decent amount of money. The AT&T internet plan costs $50 per month and the most basic DIRECTV package costs $35 per month. The DIRECTV and AT&T Internet bundle costs $75 per month, saving customers $10 a month. What customers get is over 155 channels, internet speeds up to 100 Mbps, over 99 percent reliability, and the professional installation fee waived — a $99 value. Customers can even sign up for a 3-month preview of HBO®, SHOWTIME®, STARZ®, and Cinemax® at no extra charge.

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The Bad

  • Possible Monthly Fees
  • Price Increases
  • Signal Relies on the Weather

Possible Monthly Fees

Before signing up with DIRECTV, it is essential to review the terms and conditions for each service to be sure of any additional fees or taxes. Too often, customers sign up and don't find out the terms until it's too late. Here are some possible fees a DIRECTV customer might run into:

Activation and Installation

For each of the DIRECTV packages, there is a $19.95 activation fee

While installing DIRECTV, the technician may need to make changes to a telephone line or provide extra equipment, etc. and a custom work fee may be applied. The technician should prepare a Custom Work Rate sheet to explain what was needed and the cost. 

However, customers should also be aware that there is a non-activation fee. DIRECTV will charge $150 per receiver if it is not activated within 30 days of installation.

Equipment

There is an Equipment Lease Fee. The fee for the first receiver is waived; after that, each additional receiver costs $5 per month

At the end of their agreement, customers should return their equipment to avoid DIRECTV's Unreturned Equipment Fee, which can range from $55-$470 per receiver

Cancellation and Deactivation:

Customers who don't fulfill their Programming Agreements may be charged a pro-rated fee of up to $480. 

There is a disclaimer at the bottom of DIRECTV's site that states there is an "early termination fee" or cancellation fee of $20 per month, for each month remaining on the TV agreement. 

If a customer deactivates their service or if DIRECTV deactivates the service, there may be a charge of $15. This charge is made apart from the termination fee.

Extra Fees:

DVR Service Fee: Choosing a DVR or HD DVR receiver will automatically enroll customers in a DVR service. The cost is $6 per month, no matter how many DVR or HD DVR receivers they've selected.

HD Access Fee: For an additional $10 per month customers can receive HD channels

Late Fees: If a customer misses their monthly bill and fails to pay within the grace period, DIRECTV will charge $5 or the maximum amount permitted by law.

Price Increases

DIRECTV is known for locking customers into great promotional packages for the first year of their contract; however, once the first year of the contract is complete, year two can bring a substantial increase in monthly programming prices. While this is stated in the contract, it comes as an unwelcome surprise to many customers. A number of DIRECTV reviews mention these price hikes as one of the top frustrations with this satellite tv service. If this is a deal breaker for you, there are other service providers that offer set pricing for the length of your contract.

Signal Relies on the Weather

DIRECTV is satellite-based and is subject to all the disadvantages that come with a satellite dish: reception is at the mercy of weather conditions. Heavy storms are likely to affect the satellite connection. Weather does not affect the quality and availability of cable tv or fiber optic programming to the same extent as satellite TV service. Be prepared to deal with spotty live tv connections  as connections to local channels during considerably adverse weather.

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The Bottom Line

There are plenty of reasons to consider signing up with DIRECTV.

DIRECTV offers an incredible assortment of specialty and local channels, and its initial promotional packages are hard to beat. However, be aware that after your one or two year contract is up, there will be a price hike; while this isn't unusual in the industry, this catches many customers off guard. Customer reviews did not take this lightly. 

DIRECTV is the exclusive provider for the NFL Sunday Ticket. This is great for football fans who want to watch those out-of-market games, but if football isn't your game, then there are plenty of other sports packages to select from. You'll also have access to plenty of channels, so you can pick the perfect TV package. These perks make DIRECTV hard competition for a number of Satellite and Cable TV providers. 

If you're looking for a TV provider that provides a plethora of HD channels, amazing sports packages, and gives you access to exclusive content, then it might be worth looking into DIRECTV.

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1,624 Reviews

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Nick Black Dearborn, MI

My family had DirecTV when I was a kid. I never heard them complain about billing or customer service but what did I know, I was a kid. All I knew was that it was awesome for us. We switched to Dish once and Time Warner once back then. Neither were in the house more than a couple days. Since then I’ve lived in Toledo, OH, Virginia Beach, VA, Cleveland, OH, and Detroit, MI. Having DirecTV in every location. At this point I’m wondering if the negative reviews I’ve seen are posted or paid for by competitors. I’ve never had one billing error in the past 8 years. I never needed customer service, so I can’t speak to that. I also thought it was ridiculous when I found myself smack dab in the middle of a tropical storm in VABeach watching the weather for updates on my DirecTV. The only down side I can attest to is actually having the Satellite on my property, and frankly I just don’t care.

6 years ago

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Lydia Kantor

I've bounced back and forth between Direct TV and Dish over the years, never really happy with either and switching when their customer service (or actually, lack of) pushed me too far. I've had many frustrations with Direct TV over the last few years, so I finally called to find out if my contract had expired so I could try Dish again. WOW! What a difference this customer service experience was. When the girl from another country (who was very sweet) couldn't help, she immediately transferred me to someone actually in the US in their brand-new Loyalty Department. She started with, "what don't you like about your Direct TV experience?" and addressed every issue one at a time. I even got a monthly discount for a year WITHOUT having to start a new contract. My opinion of them has changed completely, and I would now wholeheartedly recommend Direct TV! :-)

7 years ago

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Rebecca Denver, CO

I have had Direct TV for more than 2 years. My contract has since expired. My receiver died and they sent me a new upgraded one for just the cost of shipping. I was not required to sign a new contract. I had Dish before and had lots of service interruptions they say were due to my equipment which they wanted me to pay them a fee to work on (I was renting the equipment from them). That was not going to happen so I switched to Direct TV. The one thing I can tell you is that if you bundle your package with you telephone provider (suppose to be cheaper) lots of little extra charges show up and its never the same amount. I can not recommend bundling. Cable where I live is terrible, but I am in a very rural area. Best thing I hear about the cable is that they have the fastest WIFI speeds. I am not a gamer so anything more than dial up is fast enough for me. :)

9 years ago

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Steve Hasenauer Norwood, MA

I've had DirecTV for nearly 15 years. Stories of weather issues are greatly exaggerated assuming you have a good install. Our experience is SEVERE weather causes an issue for 30-60 seconds tops when the storm is on the horizon, or approaching. Once storm is overhead our service is perfect. Customer support has been outstanding when we very rarely need them. Picture quality is outstanding, and the equipment is second to none. I could never dream of leaving them. Rock steady service that is worth the price. They are not the cheapest, but they are one of the few services we have that we never, ever have to think about.

10 years ago

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Stephanie Bloniarz

We have been Directv customers for over 25 years. We depend on them to deliver us great service, quality equipment in our home and wonderful customer service. We recently had an issue with them losing our NBC station, which was hard, because most of our favorite showes were on NBC. The loyality department gave us a generous credit to make up for it. We really appreciated that. Highly recommend! A+++++

1 year ago

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Nathaniel Thomas

I have been a Direct TV customer for 18 years. Or my family has at least. We unfortunately were going to switch to dish giving the outstanding offer. I called Direct first and told them the reasoning and they understood and was rather concerned. They treated us like they cared and appreciated our business. I won't disclose the deal we agreed upon to stay but it was very reasonable. The best phone call I have ever had with a company. We're loyal to them and they proved it mattered to them.

7 years ago

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dennismoore@earthlink.net Houston, TX

The product Direct TV is to me perfect.I couldn't be happier.Since 1998 it has been heaven to watch and their prices that are reasonable.The only caution is.When ordering ask what company is installing it.If it is Mastec ask for someone else.If they can provide no one else I would say go elsewhere.Mastec is a poorly managed and poor trainers of their technicians.The workers are pushed and punished via commissions for anything that goes wrong.They are overbooked and usually will take shortcuts to get to the next job.If you do not have a problem with seeing wires then it may not be a problem.

9 years ago

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gary Louisville, KY

in so few words, every encounter with a DirecTV customer service person or serviceman (except the initial install) has been great, my concern is how the ATT/DirecTV merger is affect DirecTV, i received an email earlier today to let customers that they want to take the best from DirecTV and ATT....there is no best with ATT, i had the Uverse service for 2 1/2 months and went back to DirecTV, DirecTV also offers more sport package options

9 years ago

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Alejandro R. Nunez Miami, FL

I've been a Direct TV costumer since 2011. I've never had problems. Very good costumer service and professional technicians. They have very good deals and very good service. At home we have a HD DVR, High Definition in all rooms (3), from every room you can record and move forwards and behind all programs are live or recorded. We are very pleased with Direct TV.

9 years ago

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Kevin D Franklin, IN

After years of putting up with lost signals, on a frequent basis from our previous satellite provider, we made the switch to DIRECTV. It has been a great decision! Rarely do we experience lost connections and the HDTV clarity is wonderful. The only issue we have experienced was the contract dispute between our most watched local channel and DIRECTV, effectively losing this channel for weeks. I contacted their customer service department to let them know how unhappy we were. The rep I spoke to was very professional and explained that the company understood our dissatisfaction. Offered and followed through with an adjustment in our monthly billing, which eased the frustration somewhat. Again, very happy we made this change.

4 years ago

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Michael Collins Englewood, OH

Was a Dish customer. Fell for a promotional monthly fee deal, but any perk that obe might want wasn't included because the "Hopper" wasn't included. That was an extra 100 a month which would raise my bill to more that cable. So after contract was fulfilled I tried DirecTV. They were upfront about the cost, no extra equipment needed for features one would want. Prompt customer service when i had a couple questions. NFL Sunday Ticket was included in my package for one year and it was terrific. Service did get interrupted during some snow or rainstorms. But only for a couple of minutes and then service was restored.

4 years ago

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Julia Halliday Pleasant Grove, UT

We've had Direct TV for several years now. We get great service and are happy with all the channels currently offered except Channel 5 is no longer offered. Hopefully, Direct TV can renegotiate to get Channel 5 back. We like the parental guides with password and such, but wish we could block mature titles from showing in the listings. We dislike it when all the shows or Pg-13 and up rated shows unlock when we use our passcode to unlock the TV during locked times. Surely Direct TV can figure out a way for parents to unlock the TV during locked times without simultaneously unlocking all the parental blocks such as having to enter the password again to unlock the blocked ratings/shows. On a different note, Direct TV is quick to recover any lost signal and are great to work with. They give good yearly discounts. We are happy customers and highly recommend them.

6 years ago

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Don Thigpen Kansas City, MO

I did not like the experience. It was a few years ago. I just did not like the dish attached to my home; maybe much improved by now with direct downloads. HOWEVER, the positive is that they have the best variety of channels you'll ever need.

2 years ago Edited February 10, 2023

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Niamul hasan Bogra, 03

Though I don't watch TV that much, my family keep watching programs one after another on tv. I've used another satellite tv service before and i found their customer service below satisfactory. But DIRECTV offers me better deals clear video quality and everything perfect. You can try this I hope you'll love it.

3 years ago

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Eddie Rios Ogden, UT

DirecTV satellite services are super. I have loved that this service is kept in front of the industry in regards to programming and content. Movie streaming is easy, and special channel packages are reasonably priced. They make satellite services worth it! And don't let me get started on what's available for sports. Just first rate overall!

5 years ago

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Lesa Burgess Pleasant Grove, UT

I subscribed to Directtv a few years ago and have loved it. I love their customer service & ability to move and still keep the same service. We moved homes a few weeks ago and I was still able to maintain my same bill & service. I was worried I'd lose it and have to pay new installation & get a different service fee. Fortunately I was wrong.

6 years ago

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Ernest marquez Riverside, CA

I hada very good experience with one of the reps on direct tv for promotios o changing over from dish too direct i give him props his name was dillon he went out of his way to sarisfy my order and more and cant thank him enough riverside calif thanks dillon happy camper now and so is my family

6 years ago

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Cliff Strozier Hampton, SC

Directv' customer service and television technicians are second to none and the programming that I have is just what I want. It is for these reasons why I have been a customer for twenty years. They always have gone out of their way to reward my loyalty with lower prices and free offers.

7 years ago

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Susan Stewart Salt Lake City, UT

I loved DirectTV when we had it, there was plenty of channels to choose from, and I had no issues with the service. We had to stop our service because it was just a little much to pay for TV. We have gone with some cheaper alternatives. But if money is not an issue, I recommend DirectTV.

7 years ago

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Justin Miller

DirecTV was quick to respond to my tweet but they didn't have to do anything. I simply forgot I had upgraded to the wireless set top box and had to pay extra. My service, and previous dealings with customer service, have been stellar.

7 years ago

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Pam

We got Directv in 1999 and have been very happy with our service. Check on dish a years or so ago and found in order to have all the channels we have now would cost twice as much. Our Sister in Law got dish and her husband hates it he doesn't get to watch the things we do and he wants too!

9 years ago

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Robert R Enoch Burlington, NC

Direct TV is the best there is and we have tried Time Warner Cable and even though it was ok, it went out a lot during storms. Direct TV rarely does, and it isn't long when it does. I only wish the cost was bit cheaper. That is my only negative thing I can say about it.

9 years ago

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Jim Ranson, WV

I switched to Direct TV from the "other" satellite company. Their fees were fair and when they came to install the system, they found that the "other" company has used an obsolete junction box. Have had no problems at all with the service I would recommend them over most cable hookups I've seen.

9 years ago

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Bill Maze Beloit, WI

direct tv is excellent, their service is second to none, its nice to talk to a human being over the phone, any problems I had were taken care of fast and professionally, I've been with them 20 yrs or so. programing is excellent also I recommend direct tv

9 years ago

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Clarence Union City, NJ

I love my direct tv. I have over 250 channels and my bill is only $84.00 and I live in Pittsburgh and never have problems from weather for 2 reasons. 1. I insisted i was able to have access to the dish. 2. I spray it with rainex every 6 month it is an excellent for weather proofing

10 years ago

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joe vasquex Cibolo, TX

DirecTV is the best hands down they do not lie like Time Warner and all other cable companies they tell the truth like it is and do provide good service remember you get what you pay for and with DIRECTV they are simply the best

10 years ago

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Georgie Roscow-Barnett Las Vegas, NV

I've been a Direct TV customer since 2007 and LOVE IT! Love the level service, excellent reception even in bad weather. Professional & friendly employees. All my favorite networks and amazingly low bill. I could not be more happy. Direct TV customer for life.

10 years ago

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Celestine Moore St Louis, MO

I love this company. Once you have recorded a showing on one T.V. , you have recorded it on all T.V's in your home . The tech support department is so polite and patient to you no matter what time of the night that you have called. The customer service department unselfishly introduces you to the latest promotions of the company and handles your account efficiently .

4 years ago

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Linda Bonogofski Canby, OR

I was a customer for about 15 years and I never had any trouble. They have great customer service. Over that period of time I used the customer service many times. I would highly recommend Directv to anyone who is contemplating using satellite services. I unfortunately cannot afford satellite at this time. I paid for my equipment as I plan to renew my account when I am in a better financial position.

4 years ago

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The Halls Hanover, MD

We had DirectTV for some years before moving on to Verizon FIOS. We were actually really happy with the service, but when when Verizon moved into our neighborhood the cost of combining internet and TV was just so much better. DirectTV provided neat services like DVR, Pause, Start, Stop live TV and being able to view TV on your Android or Apple mobile device. We took advantage of being able to schedule DVR and watch shows from a mobile device. Surprisingly the service/TV connection held up really well during rain or cloudy days.

4 years ago Edited September 14, 2021

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Stephanie Love Herriman, UT

I loved directiv when I had more time to watch tv. Since my divorce and had to do some budget cuts and worked too much to justify paying for something I didn’t use too often. But when I had their service I absolutely loved it. The cable box was super user friendly and never had any issues. Over the years it just kept getting better and better and easier to use.

5 years ago

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kristin Gneiting Pleasant Grove, UT

We have had DirecTV for most of our married lives. The best part about it is the customer service that we receive when we call with any problems or concerns. They are always willing to update us on the latest deals going and give us the latest equipment available like the Genie! I can now record from my phone if I forget to record a show at home. I can also watch through the DirecTV app.

5 years ago

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Ashley Pleasant Grove, UT

We have been Direct TV customers for over 15 years. We have moved 5 times and my favorite part about Direct TV is being able to leave the satellite on the house and know that they will come to our new home within a day or two and install a new updated system for us. There have been a few times our service has been out due to weather and they actually credited our account for the next month. We are customers for life.

5 years ago

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janalee sanders Valley Center, CA

direct TV has been a fine provider. we have lots of channels to choose from and haven't had to deal with any interruptions in service. they recently did an update and the changes to my recordings list and how I manage them I don't like. they also make the listings "smaller" or the font, but it is way to small to read while watching in my bed! I have to put on my glasses to even read what im trying to find!

6 years ago

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TC B Florissant, CO

I am not a paying customer but I did use this while visiting family back East. It is a great service, no issues with quality in watching, and oh my goodness, there are a lot a lot a lot of channels!

1 year ago

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Amanda Wilson Charlotte, NC

DirecTV is a good company cable company because their channels coming very clearly and if you have any problems then come on out and help you out and fix the problem services right on point

1 year ago

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Christopher Milke Olney, MD

20+ year customer who just "cut the cord" and went to streaming TV. Service was great but too many channels and rising prices scared us away. Will consider AT&T's offering if the offering and pricing becomes competitive.

3 years ago

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KLF Fort Worth, TX

We have been very pleased with Direct TV. We have the tv channels we want at a similar price to other providers. We have not needed any service or repair in 2+ years of service.

3 years ago

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Robin Gallons Pleasant Grove, UT

I've been using DirectTV for years. I've tried cable and feel like the DirectTV HD signal is by far the best. I don't have many issues, so I don't have to interact with them much. I love my DirectTV!

6 years ago

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Jim Stewart Queen Creek, AZ

The best in price and channel selection. Tried a different company but came back to Direct. Direct TV had better reception during storms and the Family Channels bundle was everything we usually watch.

6 years ago

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Teresa Nolan Twentynine Palms, CA

Fantastic company to do business with. They even came out, for free, and installed a new satellite dish after Semper Solaris tossed ours off the roof and ruined it. Always polite customer service.

7 years ago

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Jacob Lexington, SC

Have had directv for about 3 years and haven't had any problems. The weather does play a factor, but the non HD channels do come in during bad weather. The customer service is always top notch.

10 years ago

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Patricia Rossi Tucson, AZ

I have been a user of DIRECTTV for approximately 16 years. They have terrific customer service. They offer the greatest variety of “packages” resulting in good savings. They are always efficient and helpful in the event of any issues arise. I have recommended then to friends and family who were very pleased as well.

3 years ago

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Judith Ballew St Louis, MO

I’ve had direct tv for about four years and I’m very satisfied with the services I have received when I have a problem. The only complaint I have is during a rain I loose the screen but that’s it. I recommended them heartily to everyone.

4 years ago

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Kristi Vinson Kennesaw, GA

We found that DIRECTV met all of our expectations when we had them as our service provider. They were responsive & we enjoyed the variety of channels offered. Our gated community changed service providers & DIRECTV was no longer an option; otherwise, based on our experience w/ DIRECTV we would have not changed service providers.

4 years ago

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Dianna Carter Cadiz, KY

We had DirecTV for over 3 years. Good company. The customer service dept. and the sales dept. are customer friendly and ready to serve their customers to make your experience with DirecTv one that you will tell others about.

4 years ago Edited September 14, 2021

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Johnson3307 Houston, TX

I am a current ATT Direct TV customer I love the service and it’s affordability! If your hesitant bcse of how unreliable it use to be don’t be it rarely goes out, has to be a really bad storm and the savings make it worth every penny.

4 years ago

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HeatherWalls Fort Lauderdale, FL

We really love the features of DIRECTV. When our contract was up, we called to see our options and they gave us a promo offer and didnt have to sign an additional contract. We are now just billed month to month and appreciate the flexibility and service. We love the DVR features and channel lineup.

4 years ago

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Lorna Johnston West Valley City, UT

We love our DirectTV. People keep telling us to change back and forth with another provider to get the best pricing. We tried it once and hated it. We changed back and have stayed with DirectTV. I just wish the providers would quit playing the pricing games.

5 years ago

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Matthew Hall Gulfport, MS

Directv is a wonderful company that is reliant and provides great services. With the option to record shows and what seems like endless options of channels to watch from. Not only is Directv a great service, it's affordable and worth the money.

5 years ago