Name: Rove Pest Control
Rating: 4.8

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Stewart korn Baldwin, WI

I like the communication and detailed answers to my concerns with the ongoing issues. There was a recent service about a week later the whole side of my apartment building was covered in box elder bugs. Also there still an issue of bees in my soffit area.

3 years ago

Reply from Rove Pest Control

Thanks for letting us know about the situation there. Box elder bugs are swarming right now (and unfortunately in record numbers for the past 8 or so years). It will take some time for the products to work through them as some contact it and new ones fly in. I’ll notify customer service so they can get a follow up scheduled for the minimum wait time after the last application (EPA guidelines). Thanks for your business and have a great day!

Sep. 27th, 2021

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Paul Minneapolis, MN

Prompt, professional and courteous. Called a day ago about box elders starting to become a problem and they were out the next day. Rove rocks

3 years ago

Reply from Rove Pest Control

We are glad we get to knock out those box elder bugs…they sure hit early this year. Enjoy the fall and thanks for being such an awesome customer!

Sep. 26th, 2021

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Chuck Holm Minneapolis, MN

I was not pleased with my last service, so they provided this round free of charge. The technician was excellent and we are happy customers again.

3 years ago

Reply from Rove Pest Control

We are glad to hear things are back on track. Keep us posted if there is anything else that you need before your next visit. Have a great week & thanks for your feedback and business!

Aug. 17th, 2021

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Mark Minneapolis, MN

This re-treatment went well with Jonah's conscientious listening to my concerns, answering questions and then servicing our property.

3 years ago

Reply from Rove Pest Control

That is very helpful to hear. I look forward to sharing this with Jonah and the team. It is fun to hear when their efforts are impactful. Thank you for your business and support. Have a great week!

Aug. 9th, 2021

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Cheryl Eliason Saint Paul, MN

Both technicians were fantastic, listening to my concerns and letting me know what they were going to do. Very professional. Very personable.

3 years ago

Reply from Rove Pest Control

That is wonderful to hear, thanks for sharing! Let us know if you have any other items we can help with. Enjoy your weekend!

Aug. 5th, 2021

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Pat Winge Middleton, WI

Person was at my home for less that 15 minute. We have her on camera, she rang the door bell, left her card. Walked to the vehicle got her sprayer on. Sprayed the front door area from 10-15 feet away never even entered the porch. Walked around back and sprayed part of one door. We have two patio doors. She never sprayed or wiped down any cob webs. What a rip off.

3 years ago

Reply from Rove Pest Control

We are very sorry that the service wasn't performed as it should have been. All of our services come with a guarantee. We will return and complete the service as it should have been free of charge. I have already notified customer service so they can reach out to you and get anything coordinated that needs to be. Anytime there is an issue or simply a need that arises, just give us a call and we will take care of it. Thanks & we look forward to seeing you soon.

Jun. 1st, 2021

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Muhammed Turman Natick, MA

Ashley is professional and courteous. She explained all services and provided clear explanations for all items. Thank you!

3 years ago

Reply from Rove Pest Control

I will make sure and thank Ashley and encourage the team to keep up the well-needed communication. Thank you for your business and support!

May. 25th, 2021

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Marina Sun Marlborough, MA

Bill was amazing - he txted me to see if the time worked for me, then right before he came and even anticipated my request - THANK YOU, Bill!

3 years ago

Reply from Rove Pest Control

Bill hits the important details. He will appreciate hearing your comments. I'll share them with the team as well to make sure everyone is shooting for the best possible. Thank you for your feedback and support!

May. 20th, 2021

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Carlos Spinola Marlborough, MA

Amanda was very courteous, friendly and professional! She explained the whole process thoroughly and provided opportunity to ask her any questions!!

3 years ago Edited September 14, 2021

Reply from Rove Pest Control

Amanda is great to have around here, so it is comforting to know it is the same in the field. I will let her and the team know that it was appreciated and to keep it up. Thank you for your business and support!

May. 17th, 2021

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Tiffany Cooper

Good service! No complaints! He was on time.

3 months ago Edited October 24, 2024

Reply from Rove Pest Control

Thanks for letting us know that he failed to check in and that the knowledge and nice levels left room for improvement. We will reach out to you to go over everything and get things setup to improve training with that technician. We look forward to speaking with you!

Sep. 4th, 2024

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Ryan Crakes

On time and very professional. Did a great job

4 months ago

Reply from Rove Pest Control

Thank you, Ryan. Glad to hear this. Have a great day!

Aug. 21st, 2024

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Michele Fawver-Maros

He listened to my needs and addressed them.

4 months ago Edited November 7, 2024

Reply from Rove Pest Control

Thank you, Michele.

Aug. 21st, 2024

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Nour Hatab

Great service, punctual and professional

4 months ago

Reply from Rove Pest Control

Thank you, Nour.

Aug. 22nd, 2024

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Charles Ward

On time, accomodating, and professional service.

4 months ago

Reply from Rove Pest Control

Thank you, Charles.

Aug. 15th, 2024

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Delinda Beattie

Daniel gove good information on questions asked

4 months ago

Reply from Rove Pest Control

Thank you, glad to hear this, Delinda.

Aug. 15th, 2024

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Brad Larson

great service every time and very friendly team.

4 months ago

Reply from Rove Pest Control

Thank you, Brad. Glad to hear your experience was pleasant. We look forward to continuing service for your home. Have a great day!

Aug. 15th, 2024

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Sandy Mathias

She was very thorough and also friendly.

4 months ago Edited August 23, 2024

Reply from Rove Pest Control

Sorry we missed you! We will reach out to see what all we need to do to get things back on track with a free follow up service. We look forward to speaking with you!

Aug. 13th, 2024

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Kenneth Klein

they did everything they said they would do

4 months ago

Reply from Rove Pest Control

Thank you, Kenneth. Glad to hear this!

Aug. 15th, 2024

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Rachel Franke

Came out in a timely manner. Friendly and informative.

4 months ago

Reply from Rove Pest Control

Thank you, Rachel. Glad to hear your service went well. We look forward to seeing you again!

Aug. 9th, 2024

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Kathy Anderson

Katie was friendly and respectful. Answered all my questions efficiently.

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Katie provided you with friendly and efficient service. Our team is dedicated to offering respectful and thorough support, so it's rewarding to know that we've met your expectations. We look forward to assisting you again in the future.

Aug. 9th, 2024

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Michael Vegell

Great service. Awesome staff. Highly recommend.

4 months ago Edited October 22, 2024

Reply from Rove Pest Control

Thank you, Michael.

Aug. 9th, 2024

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darlis bell-grass

Daniel did a wonderful job getting rid of our bugs!

4 months ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that Daniel provided excellent service and effectively resolved your bug issue. Our team is committed to delivering top-notch pest control solutions, and it's always rewarding to know that our efforts have made a positive impact. We look forward to serving you again in the future.

Aug. 9th, 2024

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Laura Gerbec

The treatment was done in a timely manner.

4 months ago

Reply from Rove Pest Control

Glad to hear this, Laura.

Aug. 9th, 2024

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Niel

Explained what she was going to be doing

4 months ago

Reply from Rove Pest Control

Thank you.

Aug. 5th, 2024

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Brandii L

Jose was thorough and assessed the situations very well.

4 months ago Edited August 5, 2024

Reply from Rove Pest Control

Thank you.

Aug. 5th, 2024

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J Murphy

Nice kid! Asked good questions and was thorough

4 months ago

Reply from Rove Pest Control

Thank you, J. Glad to hear this and look forward to serving you in the future.

Jul. 30th, 2024

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Mary Jo Medjanyk

courteous and diligent in taking care of pests

4 months ago

Reply from Rove Pest Control

Thank you, Mary.

Jul. 24th, 2024

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Noelle

Amy was very friendly and provided the service we requested

5 months ago

Reply from Rove Pest Control

Thank you.

Jul. 16th, 2024

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Sarah Hughes

Prompt and professional with a great personality!

5 months ago

Reply from Rove Pest Control

Thank you, Sarah.

Jul. 18th, 2024

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Holly Ryan

Polite, friendly and efficient. Thank you

5 months ago

Reply from Rove Pest Control

Thank you, Holly. Glad to hear this!

Jul. 18th, 2024

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Tom Kroll

was very professional and helpful! quick and efficient,

5 months ago

Reply from Rove Pest Control

Thank you, Tom.

Jul. 18th, 2024

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Sara Roberts

Ariel is always friendly and listens to my concerns.

5 months ago

Reply from Rove Pest Control

Thank you, Sara. Glad to hear you were pleased with the service you received from Ariel. We look forward to serving you again in the future.

Jul. 1st, 2024

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Christine Kallem

Very friendly and thorough. Quick and easy!

5 months ago

Reply from Rove Pest Control

Thank you, Christine.

Jul. 1st, 2024

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michael macomber

He was very good he was very professional. And did a great job

6 months ago

Reply from Rove Pest Control

Thank you, Michael.

Jun. 21st, 2024

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Lane & Ashley Swansson

John was so good with our 3yo son & explaining things to me.

6 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that John provided you and your son with such a positive experience. Our team is dedicated to offering clear and helpful communication, and it's wonderful to know that John's efforts resonated with you. We look forward to serving you again in the future!

Jun. 12th, 2024

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Debbie Dickson

I don’t worry about mice at all. The team at Rove is excellent.

6 months ago Edited December 16, 2024

Reply from Rove Pest Control

Thank you, Debbie.

Jun. 12th, 2024

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Irma Kamperschroer

We have been satisfied with the technicians since we have been a customer.

6 months ago

Reply from Rove Pest Control

Thank you, Irma.

Jun. 12th, 2024

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Tony Rasmussen

very friendly and efficient. he also found a few wasp nests that I hadn't seen

6 months ago Edited June 12, 2024

Reply from Rove Pest Control

Thank you, Tony.

Jun. 12th, 2024

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Richard Sievers

The only thing was you did not have the equipment for the Bee hive. Very nice kid doing the work.

6 months ago

Reply from Rove Pest Control

I’m sorry we weren’t prepared yesterday. I checked your account and it looks like a follow up service was already set for today to get it taken care of. Keep us posted on any needs that pop up and we’ll pop out and keep things on track!

Jun. 7th, 2024

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Adura & Lisa L

Seemed likeable and professional. Actually communicated abouted pests.

6 months ago

Reply from Rove Pest Control

Thank you.

Jun. 12th, 2024

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Dave Smith

Jonah was very professional, efficient, and answered all my questions

6 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge the service you received from Jonah. We are thrilled to hear that he met your expectations with his professionalism and efficiency. Our team is committed to providing complete and thorough answers to all your inquiries. Your feedback is greatly appreciated and will be shared with Jonah and the rest of our staff. We look forward to serving you again in the future.

Jun. 12th, 2024

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Dave Moe

Daniel provided excellent service and is very knowledgeable.

6 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Daniel. We are thrilled to hear that you received excellent service and found Daniel to be knowledgeable. Our team is committed to providing high-quality service, and Daniel is a shining example of our dedication to customer satisfaction. We look forward to serving you again in the future.

Jun. 5th, 2024

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Janelle Hemauer

We were Very Pleased with His Through Services and Pleasant manner !!

6 months ago

Reply from Rove Pest Control

Thank you, Janelle.

Jun. 5th, 2024

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Doug Fontaine

Extra care was taken was taken on our first treatment, thank you

6 months ago

Reply from Rove Pest Control

Thank you, Doug! I'm glad your first service went well. Welcome to the Rove family!

Jun. 4th, 2024

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Melissa Williams

This is the best tech I had so far! Thanks for being so thorough!

6 months ago

Reply from Rove Pest Control

Thank you, Melissa! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Becky

Great training session today. Thanks for servicing our house.

7 months ago

Reply from Rove Pest Control

Thank you, Becky! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Barbara McLaughlin

Did survey and patched some holes and was done in less than 30 mo

7 months ago

Reply from Rove Pest Control

Thank you, Barbara! We're happy the patch job did the trick!

Jun. 4th, 2024

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Randy Harvey

We love Michael, he always is professional and does a gret job!

7 months ago

Reply from Rove Pest Control

Thank you, Randy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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jeff habeck

Daniel is very personable and remembered our problem areas and concerns

7 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Daniel. We're thrilled to hear that his attentive and personalized service made a lasting impression. Our team is committed to remembering the unique details and concerns of each customer to ensure a tailored and effective service. Your feedback is invaluable to us and we look forward to continuing to meet your expectations.

Jun. 5th, 2024

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Perry Johnson

On time, protected our flowers in back garden by limiting ant spray.

7 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our timely service met your expectations and that we could provide a solution that protected the beauty of your garden. Our team is committed to environmentally responsible practices, and it's rewarding to know that our careful application of ant spray was effective. We look forward to serving you again and keeping your outdoor spaces both beautiful and pest-free.

Jun. 5th, 2024