Name: Rove Pest Control
Rating: 4.8

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Stewart korn Baldwin, WI

I like the communication and detailed answers to my concerns with the ongoing issues. There was a recent service about a week later the whole side of my apartment building was covered in box elder bugs. Also there still an issue of bees in my soffit area.

2 years ago

Reply from Rove Pest Control

Thanks for letting us know about the situation there. Box elder bugs are swarming right now (and unfortunately in record numbers for the past 8 or so years). It will take some time for the products to work through them as some contact it and new ones fly in. I’ll notify customer service so they can get a follow up scheduled for the minimum wait time after the last application (EPA guidelines). Thanks for your business and have a great day!

Sep. 27th, 2021

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Paul Minneapolis, MN

Prompt, professional and courteous. Called a day ago about box elders starting to become a problem and they were out the next day. Rove rocks

2 years ago

Reply from Rove Pest Control

We are glad we get to knock out those box elder bugs…they sure hit early this year. Enjoy the fall and thanks for being such an awesome customer!

Sep. 26th, 2021

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Chuck Holm Minneapolis, MN

I was not pleased with my last service, so they provided this round free of charge. The technician was excellent and we are happy customers again.

3 years ago

Reply from Rove Pest Control

We are glad to hear things are back on track. Keep us posted if there is anything else that you need before your next visit. Have a great week & thanks for your feedback and business!

Aug. 17th, 2021

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Mark Minneapolis, MN

This re-treatment went well with Jonah's conscientious listening to my concerns, answering questions and then servicing our property.

3 years ago

Reply from Rove Pest Control

That is very helpful to hear. I look forward to sharing this with Jonah and the team. It is fun to hear when their efforts are impactful. Thank you for your business and support. Have a great week!

Aug. 9th, 2021

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Cheryl Eliason Saint Paul, MN

Both technicians were fantastic, listening to my concerns and letting me know what they were going to do. Very professional. Very personable.

3 years ago

Reply from Rove Pest Control

That is wonderful to hear, thanks for sharing! Let us know if you have any other items we can help with. Enjoy your weekend!

Aug. 5th, 2021

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Pat Winge Middleton, WI

Person was at my home for less that 15 minute. We have her on camera, she rang the door bell, left her card. Walked to the vehicle got her sprayer on. Sprayed the front door area from 10-15 feet away never even entered the porch. Walked around back and sprayed part of one door. We have two patio doors. She never sprayed or wiped down any cob webs. What a rip off.

3 years ago

Reply from Rove Pest Control

We are very sorry that the service wasn't performed as it should have been. All of our services come with a guarantee. We will return and complete the service as it should have been free of charge. I have already notified customer service so they can reach out to you and get anything coordinated that needs to be. Anytime there is an issue or simply a need that arises, just give us a call and we will take care of it. Thanks & we look forward to seeing you soon.

Jun. 1st, 2021

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Muhammed Turman Natick, MA

Ashley is professional and courteous. She explained all services and provided clear explanations for all items. Thank you!

3 years ago

Reply from Rove Pest Control

I will make sure and thank Ashley and encourage the team to keep up the well-needed communication. Thank you for your business and support!

May. 25th, 2021

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Marina Sun Marlborough, MA

Bill was amazing - he txted me to see if the time worked for me, then right before he came and even anticipated my request - THANK YOU, Bill!

3 years ago

Reply from Rove Pest Control

Bill hits the important details. He will appreciate hearing your comments. I'll share them with the team as well to make sure everyone is shooting for the best possible. Thank you for your feedback and support!

May. 20th, 2021

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Carlos Spinola Marlborough, MA

Amanda was very courteous, friendly and professional! She explained the whole process thoroughly and provided opportunity to ask her any questions!!

3 years ago Edited September 14, 2021

Reply from Rove Pest Control

Amanda is great to have around here, so it is comforting to know it is the same in the field. I will let her and the team know that it was appreciated and to keep it up. Thank you for your business and support!

May. 17th, 2021

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James Xiong

Leng was prompt, expedient, and professional.

4 months ago Edited July 18, 2024

Reply from Rove Pest Control

Thank you, James.

Jul. 18th, 2024

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Ron Rodriques

Did a good job happy with work he did address all my issues

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you are satisfied with the quality of our work and that all your issues were addressed effectively. Our team is committed to providing excellent service, and your review reaffirms the hard work we put in every day. We look forward to serving you again in the future.

Jun. 5th, 2024

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Brian Petrick

Ariel was prompt, informative, and pleasant to talk to.

4 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to share your experience with Ariel. We are thrilled to hear that you received prompt and informative service, and that your interaction with our team member was a pleasant one. Your feedback is greatly appreciated and will be shared with Ariel as an encouragement to continue providing excellent service. We look forward to assisting you again in the future!

Jun. 5th, 2024

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Bev Larson

Jill always does a great job! Thank You.

4 months ago

Reply from Rove Pest Control

We're thrilled to hear that you had a positive experience with Jill! Our team is dedicated to providing excellent service, and Jill is a shining example of our commitment to customer satisfaction. Thank you for taking the time to acknowledge her hard work. We look forward to serving you again soon!

Jun. 5th, 2024

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Michelle Fitzpatrick

Megan was great. She was very thorough and knowledgable.

4 months ago

Reply from Rove Pest Control

Thank you, Michelle! We appreciate your review. Happy to hear Megan was able to give your home a great service!

Jun. 4th, 2024

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Mike Rowe

I am happy that the treatment is so complete. Good job

4 months ago

Reply from Rove Pest Control

Thank you, Mike.

Jun. 5th, 2024

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Alexis Sheets

Very helpful and provided a lot of information!

4 months ago

Reply from Rove Pest Control

Thank you, Alexis.

Jun. 5th, 2024

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Mai Chang

David was so informative and helpful. Very efficient.

4 months ago

Reply from Rove Pest Control

Thank you, Mai.

Jun. 5th, 2024

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Bill Decker

Great job by Orlando. Also very professional.

4 months ago

Reply from Rove Pest Control

Thank you, Bill. We will be sure to pass this along to Orlando. Have a great week!

Jun. 5th, 2024

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Susan Marsh

Called ahead to let me know she was on her way

5 months ago Edited July 18, 2024

Reply from Rove Pest Control

Thank you for sharing your positive experience with Cory. We're delighted to hear that he was able to assist you in identifying and treating the issue with indoor pests. Our team is committed to providing effective solutions and clear communication to ensure your living space remains comfortable and pest-free. Your feedback is greatly appreciated and will be shared with Cory as a testament to his excellent service.

Jun. 5th, 2024

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A F

3 months ago

Reply from Rove Pest Control

Thank you for the heartfelt review Kaeo! I'm glad our Technician was able to diagnose the specific needs for you new home and glad that we we're both recommended to you and you were happy with our service!

Jun. 4th, 2024

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Katrina Ulik

Patriot made things very quick & simple.

3 months ago

Reply from Rove Pest Control

Thank you, Katrina! I'm glad Patriot made everything easy for you!

Jun. 4th, 2024

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Steve Treichler Minneapolis, MN

Everything was done in a timely and professional manner! Highly recommend.

6 months ago

Reply from Rove Pest Control

Thank you, Steve.

Jun. 5th, 2024

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Jodie Applebaum Lakeville, MN

Mitchell is friendly and knowledgeable and takes time to explain things.

6 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to share your experience with Mitchell. We're thrilled to hear that you found him friendly and knowledgeable. Our team is committed to providing excellent service and ensuring that all your questions are answered thoroughly. We look forward to serving you again in the future!

Jun. 5th, 2024

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Mai Vang (Sheng) Minneapolis, MN

Much appreciation. Willing to worth with my hour on day of inspection.

6 months ago

Reply from Rove Pest Control

Thank you, Mai.

Jun. 5th, 2024

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Kate Owens Burnsville, MN

They’re always knowledgeable and helpful with any issues I’m having

6 months ago

Reply from Rove Pest Control

Glad to hear this, Kate.

Jun. 7th, 2024

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Nic Landowski Saint Paul, MN

Reasonable prices great customer service very knowledgeable staff

7 months ago

Reply from Rove Pest Control

Thank you, Nic.

Jun. 7th, 2024

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T Red

Found and sealed an entry point to address minor activity inside the home.

7 months ago

Reply from Rove Pest Control

Thank you, T-Red. Glad to hear they were able to address this concern.

Jun. 10th, 2024

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Theresa Parks Minneapolis, MN

They are consistent and reliable. I really enjoy their service

7 months ago

Reply from Rove Pest Control

Thank you, Theresa.

Jun. 10th, 2024

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Paul Allen

Excellent work in identifying the problem and coming up with a solution.

8 months ago Edited August 9, 2024

Reply from Rove Pest Control

Thank you, Paul.

Jun. 18th, 2024

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Linda Charles Minneapolis, MN

Austin was great, took boots off and sprayed in and outside of the house.

8 months ago

Reply from Rove Pest Control

Thank you, Linda.

Jul. 9th, 2024

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Jc

Great service. Always knowledgeable and willing to provide advice

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you're satisfied with our service. Our team is committed to providing knowledgeable advice and support to ensure the best experience for our customers. Your recognition motivates us to maintain high standards of service. We look forward to serving you again!

Jun. 5th, 2024

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Rick G

Jonah was very pleasant to deal with, and completed his tasks in short order, much appreciated

9 months ago

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Jennifer Pelletier

We are very impressed with level of service and attention to detail that Rove provides its customers.

4 weeks ago

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge our commitment to service and attention to detail. We are thrilled to hear that you are impressed with our efforts. At Rove, we strive to provide an exceptional experience for every customer, and it's gratifying to know that our dedication is making a difference. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of excellence.

Aug. 9th, 2024

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Magdolina Abbou West Bloomfield, MI

I was very pleased with the service provided by your technician, JB , he was very thorough and courteous .

1 year ago

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james coppa

Was charged twice for a service. If you offer a second spraying free just book it. Was charged twice after I was absolutely clear that I payed for the second spraying. They took the order than charged me again. They said because it was longer the 4 weeks. WTF

1 year ago

Reply from Rove Pest Control

Thanks for bringing this concern up; it highlights a potentially great solution for you. Products for these kinds of treatments are limited by EPA regulations to only last 3 months. For this reason, we recommend people have barriers reinforced quarterly. This not only keeps the best barriers up for protection, but also allows for cost savings. Since the two one-time services you requested were on this interval (3 months apart), it makes sense that the barriers would be needing reinforcement. What makes the most sense is to convert your account to a quarterly account and apply the difference in cost toward future services. This will provide the protection you need and the cost savings you are looking for. We will reach out to go over this option with you shortly.

Jul. 19th, 2023

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Alicia Farrell Phoenix, AZ

He was extremely helpful helping me find the mouse problem lol. He was kind and patient with me too.

1 year ago

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Laurie Wixom, MI

JB was very professional and explained everything to my understanding. The service was excellent. Thank you

1 year ago

Reply from Rove Pest Control

We are happy to hear that JB was able to be so helpful! Thank you for taking time to write such a positive review! Have a wonderful new year!

Dec. 29th, 2022

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Tarek Elchanti Detroit, MI

Excellent 5 stars. Patrick S Is a 5 star guy. Very experienced nice and answered all my question. A+++++

2 years ago

Reply from Rove Pest Control

We are so happy to hear that Patrick was able to give you such a fantastic experience. We pride ourselves on the work of our great employees! Thank you for taking the time to write such great things!

Jan. 12th, 2023

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Frank Realtor

Mike is GREAT!! Always does a great job and very thorough! Always goes above and beyond like it’s his own home

2 years ago

Reply from Rove Pest Control

We are so pleased to hear that you had such a wonderful experience! Thank you for the review and we will be sure to let Mike know that he is doing a great job.

Feb. 10th, 2022

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Xavier Garcia San Jose, CA

Great technicians. Friendly and thorough. They handled the job in a short time. Appreciate their work.

2 years ago

Reply from Rove Pest Control

Thanks for taking the time to share about your experience. This is always helpful (and fun!) to share with the team. Keep us posted of any additional needs that pop up. Have a great week!

Nov. 1st, 2021

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Leslie Lawrence Northborough, MA

My technician, Robert R., has been excellent, explains everything and is very personable and nice. Couldn't be better

3 years ago Edited September 14, 2021

Reply from Rove Pest Control

That is fun to hear & Robert will appreciate the feedback. Keep us posted if there is anything else we can do for you before we are scheduled to be out again. Have a wonderful weekend!

May. 22nd, 2021

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Quang Le Waltham, MA

Mandy was very friendly and professional. She got to all the main points and what a great job she did! Thanks

3 years ago

Reply from Rove Pest Control

That is what we hope to hear, thanks for sharing! I will pass the gratitude along to Mandy and the rest of the team. Keep us posted if you need anything else before it is time to see you again. Thanks!

May. 17th, 2021

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Kathleen Tucci

I'm pleased the tech will receive a $13 tip.

4 months ago

Reply from Rove Pest Control

Thank you for your kind words and for recognizing the hard work of our technicians with your generous tip. We are committed to providing exceptional service, and it's gratifying to know that our efforts are appreciated. Your support not only motivates our team but also helps us maintain the high standards we strive to achieve for all our customers. Thank you for choosing our services, and we look forward to serving you again.

Jun. 5th, 2024

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Nancy Brady

Nothing very nice! Did his job. Asked me questions.

4 months ago

Reply from Rove Pest Control

Thank you, Nancy.

Jun. 5th, 2024

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Jamie Wilcox Minneapolis, MN

Orlando was professional, helpful, and friendly.

6 months ago

Reply from Rove Pest Control

Thank you, Jamie. Glad to hear you were pleased with Orlando's service.

Jun. 5th, 2024

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Anne Sailer Phoenix, AZ

Very friendly and thorough as all your techs usually are

6 months ago

Reply from Rove Pest Control

Thank you, Anne.

Jun. 5th, 2024

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Pete Bjurstrom

Talin took the time to do a thorough job. He was great.

6 months ago Edited August 2, 2024

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Travis. We're thrilled to hear that he provided thorough answers to all of your questions and demonstrated our commitment to exceptional customer service by offering a follow-up visit. Your satisfaction is our top priority, and we look forward to being of service to you again in the future.

Jun. 5th, 2024

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Jesse Brud

Excellent customer service. Great company.

6 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We're thrilled to hear that you had a great experience with our customer service team. Our company is committed to providing exceptional service and support to all of our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 7th, 2024

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jody walsh Minneapolis, MN

Technicians are always polite and helpful.

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our technicians are living up to your expectations with their polite and helpful service. Our team is committed to providing exceptional service and support, and it's encouraging to know that their efforts are appreciated. We look forward to continuing to serve you with the same level of courtesy and expertise.

Jun. 7th, 2024

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James Westerhaus Minneapolis, MN

Zach is very knowledgeable efficient & personable!

6 months ago

Reply from Rove Pest Control

Thank you, James. We will be sure to pass this along to Zach.

Jun. 7th, 2024