Name: Rove Pest Control
Rating: 4.8

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Nancy Myers

Pleasant attitude. Seemed very knowledgeable.

2 months ago

Reply from Rove Pest Control

Thank you, Nancy. Glad to hear the service was exceptional for you. Have a great weekend!

Sep. 27th, 2024

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Phil P

Nothing changed. The wasps are still as active as ever - a week later. We were told to wait because it would “take time” so we did. It’s been a week - no change.

3 months ago

Reply from Rove Pest Control

Thanks for being patient and allowing the product time to run its course. Now that the time has elapsed, just give us a call and we can take the next steps with them. We look forward to hearing from you.

Sep. 11th, 2024

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Ahmed Hamza

She was great, explained everything and show us how control fruit flies

3 months ago

Reply from Rove Pest Control

Thank you, Ahmed. Glad to hear everything was explained and addressed at your service. We look forward to seeing you again in the future.

Sep. 4th, 2024

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Eric Kugler

Great help. Super nice. Got me an appointment right away for an 'emergency' bug situation.

4 months ago

Reply from Rove Pest Control

Thank you for your kind words and for choosing our services for your urgent pest control needs. We understand how distressing an unexpected bug situation can be, and we're glad we could assist you promptly and efficiently. Your satisfaction is our top priority, and we're here to help whenever you need us. Please don't hesitate to reach out for any future pest concerns.

Aug. 16th, 2024

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Laurel Dewald

Jill always does a great job. Recently I have had some wasp issues and they took care of it.

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Jill consistently delivers excellent service and that your wasp problem was resolved swiftly. Our team is committed to providing effective solutions for all your pest control needs. Your satisfaction is our top priority, and we look forward to serving you in the future.

Aug. 2nd, 2024

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Sharon Stoffel

Sam is very polite. He asked appropriate questions and provided excellent service.

4 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with us. We're thrilled to hear that Sam provided you with excellent service and made sure all your questions were addressed. Our team is committed to offering only the best service, and it's wonderful to know that Sam's efforts have been recognized. We look forward to serving you again in the future.

Jul. 30th, 2024

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cleve crowningshield

Very professional, well-versed and explained all to be done today and follow up visits

5 months ago

Reply from Rove Pest Control

Thank you.

Jul. 25th, 2024

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Peg

Missed spiderwebs on east side. A wasp nest remained on roof peak (don’t know if it was treated) not a very thorough job overall.

5 months ago

Reply from Rove Pest Control

Thank you for letting us know about the room for improvement. Please call us so we can set up a free follow up service for you and figure out which technician needs some additional training. We look forward to hearing from you!

Jul. 16th, 2024

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Craig REINERS

Rodents damaged my A/C beyond repair- had to spend over $ 10K to replace. I requested ROVE to delete my last billing for supposed service less than 48 hours before the problem was identified and they refused.

5 months ago

Reply from Rove Pest Control

Thanks for bringing this situation to our attention. Mice can be very frustrating to deal with especially with their desire to chew through things. I’m going to look into your account and the service history and work on a better solution for you. We look forward to speaking with you soon with a better plan for this terrible situation. We hope you have your cool air up and running soon!

Jul. 19th, 2024

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Dulci Fine

Claire was very attentive to the needs of our farm and house and did a wonderful job!

5 months ago

Reply from Rove Pest Control

Thank you, Dulci.

Jul. 10th, 2024

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Di H

Sue is excellent, knowledgeable, checked everything that needed to be done. Totally recommend him.

5 months ago

Reply from Rove Pest Control

Thank you.

Jul. 12th, 2024

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Jeanne Beach

Jose was thorough and professional. Took care of what I needed, and answered all my questions.

5 months ago

Reply from Rove Pest Control

Thank you, Jeanne. Glad to hear you were pleased with the service and all of your questions were answered.

Jul. 2nd, 2024

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Annette

Love their service much more than my previous one - Ecoshield - and they are less costly.

5 months ago

Reply from Rove Pest Control

Thank you, Annette for your kind words. Glad to hear that you see the value in the service you are getting. Have a great day!

Jul. 2nd, 2024

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David Quinn

Was on time and friendly. Resolved the issue. Was able to get them out in 2 days to treat a wasp nest.

6 months ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that our team's promptness and friendliness left a positive impression. It's our top priority to address issues like wasp nests efficiently and effectively. We appreciate you taking the time to acknowledge our service and look forward to assisting you in the future.

Jun. 21st, 2024

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Kat Booker

Thank you, my service tech yesterday was awesome Great spirited person. Very attentative and kind

6 months ago Edited September 9, 2024

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Sam! It's wonderful to know that he was attentive to your concerns and provided thorough service without rushing. We truly value customer satisfaction and are glad that Sam's dedication reflected this commitment. Your feedback is greatly appreciated, and we look forward to continuing to provide you with quality service. Thank you for choosing Rove!

Jun. 12th, 2024

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Kim Pellett

This company has harassed our whole city the past few days. A whole thread of citizens saying this company showed up and would not leave upon request, ignored no solicitation signs, past 9pm. Rude and unprofessional. Couldn’t imagine working with this unethical company.

6 months ago

Reply from Rove Pest Control

I'm sorry you and your neighbors were treated that way. That is not in line with our training and policies. I will cover this with the sales team as a whole and if you would be kind enough to email me your address to robg@rovepc.com, I will be able to drill down to which rep needs further action. I apologize and appreciate your hep.

Jun. 12th, 2024

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Terri Stanton

My Tech called me 1/2 hour before he was going to be at my house. I always appreciate the reminder.

6 months ago Edited November 11, 2024

Reply from Rove Pest Control

Thank you, Terri! We're glad that you enjoy our staff and thanks for recommending us.

Jun. 4th, 2024

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Jeanette Tschida

Zack is knowledgeable, helpful, efficient. Answers all our questions. Great employee to have on the Rove team.

7 months ago

Reply from Rove Pest Control

Thank you, Jeanette! We appreciate your review. We value our customers and appreciate the time you took to share your experience. I'm Glad you were happy with the service Zack provided!

Jun. 4th, 2024

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Katie Goggins

Always friendly. Always asks if need anything new. So nice to our dogs and they are crazy. Good guy

7 months ago

Reply from Rove Pest Control

Thank you, Katie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Matt Taschner

Sue is awesome! He is so knowledgeable and was happy to help us through the process. Thank you so much!

7 months ago

Reply from Rove Pest Control

We're thrilled to hear that Sue provided you with exceptional service and expertise during your experience with us. It's always wonderful to know that our team members are making a positive impact and helping our customers navigate through the process with ease. We'll be sure to pass along your kind words to Sue. Thank you for taking the time to share your feedback!

Jun. 5th, 2024

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Jane Cox

The technician arrived during the scheduled time-frame, inquired about any issues we were currently experiencing, and did his work.

7 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with our service. We're delighted to hear that our technician met your expectations by arriving on time and addressing your concerns efficiently. Our team is committed to providing thorough and attentive service, and it's rewarding to know that this dedication is reflected in your visit. We appreciate your feedback and look forward to serving you again in the future.

Jun. 5th, 2024

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Tiffany Wenngatz

Knowledgeable, pleasant, friendly and well-mannered. Did a wonderful, thorough job of addressing my concerns!!

7 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear that our team's expertise and courteous service met your expectations and successfully addressed your concerns. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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D3VILDOG 72

Great customer service, and knowledgeable about what they are doing. Was able to answer all of my questions no problem.

8 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you had a satisfying experience with our customer service team. Our staff is committed to providing comprehensive and knowledgeable support to ensure all your questions are addressed. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Patty Curtin

Jose was very helpful explaining the process of the applications. On time! Very professional and friendly. Thank you Jose! Job well done.

8 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jose! Our team is dedicated to providing clear and comprehensive explanations, punctuality, and a friendly service. Jose exemplifies our commitment to excellence, and we're glad he could assist you effectively. Thank you for taking the time to acknowledge his hard work. We look forward to serving you again!

Jun. 5th, 2024

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Joan Boyd

Daniel D was on time, thorough in his work, great communication skills (explained everything he was going to do), and friendly.

8 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel D provided you with timely and thorough service. It's always our goal to communicate effectively and ensure a friendly experience. We look forward to serving you again in the future.

Jun. 5th, 2024

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Jeanne Logeais

I never have any wasp nests left after treatment. I had a real problem with wasps before Rove and now Rove keeps the wasps away.

9 months ago Edited June 12, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you are satisfied with the thoroughness and attention to detail of our service. Ensuring that every nook is checked and cleared is part of our commitment to providing excellent service. We look forward to serving you again in the future.

Jun. 5th, 2024

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Dennis Feller Chicago, IL

Very knowledgable. Great customer service skills. Answered all my questions. We want him back on future service calls

9 months ago

Reply from Rove Pest Control

Thank you, Dennis.

Jun. 5th, 2024

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Stan Miller Albert Lea, MN

The support staff at Rove Pest Control were very helpful and friendly. They communicated with me effectively and followed up with me as promised.

9 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our team. We are thrilled to hear that our support staff provided you with the helpful and friendly service we strive for at Rove Pest Control. Effective communication and reliable follow-up are core to our customer service commitment. We look forward to serving you again in the future.

Jun. 7th, 2024

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Sherryl Smith

Jacob kindly knocked on my door to introduce himself and to let me know what treatments he would be using around my home.

10 months ago Edited August 21, 2024

Reply from Rove Pest Control

Thank you for sharing your positive experience with Katrell and our services at Rove. We're delighted to hear about the professionalism and thorough communication you received. It's our priority to ensure your home remains free of pests, and we're glad to know our quarterly visits have been effective. Should you need any further assistance or have any concerns, please don't hesitate to reach out to us. Your satisfaction and peace of mind are our top goals.

Jun. 7th, 2024

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LaWanna Saint Paul, MN

Cory was professional and thorough. He is always good about advising us of any issues and is an excellent technician. Thanks Cory!!

10 months ago

Reply from Rove Pest Control

We're thrilled to hear that Cory provided you with top-notch service! His dedication to professionalism and thoroughness is a cornerstone of our commitment to quality. We'll make sure to pass along your kind words and appreciation to him. Thank you for taking the time to acknowledge Cory's hard work and for choosing our services. We look forward to serving you again!

Jun. 7th, 2024

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Eleanor Minneapolis, MN

Very kind and attentive. Izzy called 20 minutes before he was going to arrive, which was appreciated as not every tech has done this before.

10 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that Izzy's proactive communication added to your service experience. It's our priority to respect your time and keep you informed. We look forward to providing you with exceptional service in the future as well.

Jun. 7th, 2024

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Sal Dufault Hugo, MN

He was absolutely a lovely individual. Very polite and listened to my concerns and responded with a clear plan to remedy

11 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear about your satisfactory experience with our team member. It's our top priority to listen attentively and provide clear solutions to our customers. We look forward to serving you again and continuing to meet your expectations.

Jun. 11th, 2024

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Juan Aureoles Phoenix, AZ

Showed up right on time and took care of our exterior and interior in a timely manner. Checked everywhere without being prompted to do so. Very friendly as well!

1 year ago

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Amy Katherine Luoma South Lyon, MI

JB was very thorough and came exactly when this was scheduled. I have had him before, he’s really good and I like dealing with him for this service.

1 year ago

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Char Wilson Rochester, MI

JB and Paul sprayed lawn today. JB was very knowledgeable and provided great Instructions on what to do after they sprayed. Very please with the professionalism of ROVE!

1 year ago

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Lillian Lewis Gilbert, AZ

Rob was great at letting me know when he was coming, when he was here and what he would be doing since this was my first time working with him. The service was great!

1 year ago

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Mary Jo Cress Berkeley, CA

Rove always does a great job with our pest Robles PLUS they have the best customer service! Diane is especially helpful, knowledgeable and kind. I highly recommend Rove!

2 years ago

Reply from Rove Pest Control

Thank you so much for the positive words! We are so happy that we are able to be so helpful, especially Diane! Have a wonderful day!

Oct. 17th, 2022

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Dale Morris Garden City, MI

Very Informative, knowledgeable,and Professional. Did a great job, explained in a though manner,what he was doing. Would recommend to family and friends!

2 years ago

Reply from Rove Pest Control

Thank you for your positive review! We pride ourselves on our technicians knowledge and service! We are so happy that we were able to help!

Oct. 20th, 2022

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Kelsey Tinklenberg Minneapolis, MN

The representative was extremely friendly and nice, however there are still spiderwebs around my house that he didn’t wipe down, there’s a ton of spiderwebs in my shed that did not get wiped out, I’m not even sure if he sprayed in there. I thought that was part of my service. At this point in time I am really unsatisfied with the service that I have been receiving

3 years ago

Reply from Rove Pest Control

Thanks for letting us know. I have let customer service and the service manager know we need to get things squared away for you. We look forward to connecting with you to get a better solution scheduled.

Aug. 16th, 2021

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Eugene Zanella Hopkinton, MA

Everything went smoothly from making appointment through this review. Added more request for areas treated and technicians were happy to meet our requests!

3 years ago

Reply from Rove Pest Control

We are thrilled we were able to take care of what was needed. Anytime something specific needs attention, just let us know. Have a great weekend!

May. 27th, 2021

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Lisa Ann Meuwissen Minneapolis, MN

Nicholas did an EXCEPTIONAL job as usual! He was so professional, diligent, thorough and so nice. We are so impressed and would recommend him and your company to anyone.

3 years ago

Reply from Rove Pest Control

Thank you for your business and support. Nicholas will be excited to hear what you have to say. Keep us posted if you need anything else before we see you again.

May. 20th, 2021

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Franko Gabbara Rochester, MI

By far the best tech in the pest industry. always on time and check with the customers on whether they have any additional areas need to be treat prior to his departure.

3 years ago

Reply from Rove Pest Control

That is fun to read, thanks for sharing! This will be a fun piece for today's meeting. Keep us posted if you need us to take care of anything else before it is time to see you again. Thanks and have a great day!

May. 19th, 2021

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Nathan Luscri Eden Prairie, MN

Friendly people on the phone and those who come to the house. Always come back in a timely fashion if I need a return visit. Very pleased after several years of service.

3 years ago

Reply from Rove Pest Control

We sure appreciate the continued support. Thank you for the helpful feedback. This will go a long way in keeping the team pointed in the right direction. Have a wonderful week!

May. 20th, 2021

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Alejandro Cortez White Lake, MI

The technician did not attempt to present themselves even though i was home. I saw them work to remove the wasp nests but nothing else. They were here for a few minutes. I saw no application or treatment for insects on my property. I don't believe I will retain this service.

3 years ago

Reply from Rove Pest Control

Thank you for letting us know. I see that things are already set up in your account to have a free re-service done soon. Please give us a call if things are not done as they should. We stand behind our service and fully expect you will see the results you should get moving forward. Thank you and have a great day!

May. 17th, 2021

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Patricia Leahy

thanks for the thorough job and professionalism and answering all my questions. job well done. love this service, no spiders, no mice, no crawlling things.

3 years ago Edited August 21, 2024

Reply from Rove Pest Control

Talin will be excited to hear this, I look forward to sharing it with the team as well. Thank you for your support and keep us posted if you need anything else before we do our best to send Talin your way again!

May. 17th, 2021

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78Knucklez Phoenix, AZ

Only 3 visits in but zero issues and excellent pest control so far. Techs are very courteous and they never act like they got to leave before they even got here

3 years ago

Reply from Rove Pest Control

That is wonderful news, we want to keep that focus on you while we are there. If anything needs more of our focus before the next visit, just let us know. Otherwise, thank you for your business thus far and we look forward to providing many more. Have a wonderful week!

May. 11th, 2021

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Don Penrod Phoenix, AZ

Very professional very thorough and really friendly thank you for such a good job I would recommend you and your company to anyone looking for Pest Control

3 years ago

Reply from Rove Pest Control

That is a great stack of adjectives to share with the team to encourage them to keep serving in that direction. Thank you for your business and support.

May. 7th, 2021

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Kasey Beeler

On time and professional. Very knowledgeable.

3 months ago

Reply from Rove Pest Control

Thank you, Kasey. Glad to hear your experience was great. Have a great weekend!

Sep. 27th, 2024

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Dawn Grench

Thomas was very kind and professional! Thanks

3 months ago

Reply from Rove Pest Control

Thank you, Dawn.

Sep. 23rd, 2024

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Paul Sterling

Outstanding customer service and great communication!

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you had an exceptional experience with our customer service and communication. Our team is committed to providing outstanding support and clear, timely information to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Sep. 20th, 2024