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Rove Pest Control

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9.1

Overall Score

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Mary Jo Medjanyk

courteous and diligent in taking care of pests

2 months ago

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Reply from Rove Pest Control

Thank you, Mary.

Jul. 24th, 2024

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Ron Bickle

Like the service. Like the technicians. Good value for the money.

2 months ago

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Reply from Rove Pest Control

Thank you, Ron.

Jul. 19th, 2024

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Kevin Dather

Explained the process very well and asked about the problem areas

3 months ago

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Reply from Rove Pest Control

Thank you, Kevin. Glad to hear your service was a great experience.

Jul. 18th, 2024

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Laura Bolz

Well, the ants on the sidewalk haven't returned yet. Thanks!

3 months ago

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Reply from Rove Pest Control

Great to hear, Laura. Thank you for taking the time to leave a review. It means a lot to us.

Jul. 10th, 2024

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Rich Hafdahl

She was well organized and paid attention to detail when doing the treatment.

3 months ago

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Reply from Rove Pest Control

Thank you, Rich.

Jul. 1st, 2024

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michael macomber

He was very good he was very professional. And did a great job

3 months ago

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Reply from Rove Pest Control

Thank you, Michael.

Jun. 21st, 2024

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Nico Samuelson

Very pleased with the service. Sebastian was very professional.

3 months ago

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Reply from Rove Pest Control

Thank you, Nico. We will be sure to pass this along to Sebastian. Have a great weekend!

Jun. 21st, 2024

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Joe Richie

Great job, plugged a few potential gaps around the AC line that I had overlooked. Thanks!

4 months ago

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Reply from Rove Pest Control

Glad to hear everything went so well Joe!

Jun. 4th, 2024

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chris amdahl

Excellent and knowledgeable service, have used Rove Pest Control for many years.

5 months ago

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Reply from Rove Pest Control

Thank you for your continued trust in Rove Pest Control. We're delighted to hear that you've been satisfied with our knowledgeable service over the years. Our team is committed to providing the highest quality of service and we're grateful for the opportunity to serve you. Your positive feedback is greatly appreciated and motivates us to maintain our high standards. Thank you for choosing us as your pest control provider.

Jun. 5th, 2024

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abby foley

Sebastian did a great job! He was good about spraying inside and out. He was also efficient

5 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Sebastian met your expectations with his thorough and efficient service. Our team is committed to providing the best care for your home, both inside and out. We look forward to serving you again in the future.

Jun. 5th, 2024

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Alan Kenney

I really appreciate how they communicate and that you get exactly what they say they will do.

5 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our commitment to clear communication and delivering on our promises has met your expectations. Our team always strives to provide transparent and reliable service, and it's rewarding to know that this resonates with our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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D3VILDOG 72

Great customer service, and knowledgeable about what they are doing. Was able to answer all of my questions no problem.

6 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you had a satisfying experience with our customer service team. Our staff is committed to providing comprehensive and knowledgeable support to ensure all your questions are addressed. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Julie Larson

Knowledgeable, pleasant and efficient. I liked he used a mirror around our house to look for entry spots. Great job!

6 months ago

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Reply from Rove Pest Control

Thank you, Julie.

Jun. 5th, 2024

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Caren Page Cathedral City, CA

Talin, our technician is great and very thorough. I would definitely recommend him to anyone. Actually I did!

6 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician, Talin. We are thrilled to hear that his thoroughness and expertise stood out during your service. Our team is committed to providing exceptional service, and it's always rewarding to know that we've made a difference. We appreciate your recommendation and look forward to serving you again in the future.

Jun. 5th, 2024

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Scott Chapman

Very thorough look over of the house. Addressed all issues (nests, spray, bait traps, etc). Thanks Zach.

4 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service. We're delighted to hear that Zach's thorough inspection and comprehensive treatment met your expectations. Our team is committed to addressing all pest-related issues effectively, and it's rewarding to know that our efforts have made a difference. We appreciate your feedback and look forward to serving you in the future.

Jun. 5th, 2024

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Sal Dufault Hugo, MN

He was absolutely a lovely individual. Very polite and listened to my concerns and responded with a clear plan to remedy

9 months ago

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Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear about your satisfactory experience with our team member. It's our top priority to listen attentively and provide clear solutions to our customers. We look forward to serving you again and continuing to meet your expectations.

Jun. 11th, 2024

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Lana Lager Mound, MN

Brad went above and beyond to secure my home from mice. He was very helpful and thorough. I’m very appreciative of his service.

9 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Brad's service. We are thrilled to hear that he exceeded your expectations in securing your home from mice and provided thorough assistance. Your appreciation is greatly valued, and we look forward to serving you again in the future.

Jul. 9th, 2024

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Michelle

Cory is the best! He is very good at explaining everything, is patient with all my questions and is very knowledgeable! Definitely recommend!

9 months ago

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Reply from Rove Pest Control

Thank you for your kind words and recommendation! We're thrilled to hear that Cory provided you with an excellent service experience. His dedication to clear communication and patient assistance reflects our commitment to customer satisfaction. We look forward to serving you again!

Jul. 9th, 2024

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Lovey Martin

Sam did a great job. Some technicians are ok, but I really like how Sam explained things to me with what he was doing. Thank you Sam.

10 months ago Edited August 8, 2024

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Reply from Rove Pest Control

Thank you.

Jul. 9th, 2024

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Stefanie Peterson

Aerial has serviced our home before and was knowledgable and remembered the property. He is very friendly and let me know everything he was doing

10 months ago

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Juan Aureoles Phoenix, AZ

Showed up right on time and took care of our exterior and interior in a timely manner. Checked everywhere without being prompted to do so. Very friendly as well!

1 year ago

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Amy Katherine Luoma South Lyon, MI

JB was very thorough and came exactly when this was scheduled. I have had him before, he’s really good and I like dealing with him for this service.

1 year ago

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Char Wilson Rochester, MI

JB and Paul sprayed lawn today. JB was very knowledgeable and provided great Instructions on what to do after they sprayed. Very please with the professionalism of ROVE!

1 year ago

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Lillian Lewis Gilbert, AZ

Rob was great at letting me know when he was coming, when he was here and what he would be doing since this was my first time working with him. The service was great!

1 year ago

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Mary Jo Cress Berkeley, CA

Rove always does a great job with our pest Robles PLUS they have the best customer service! Diane is especially helpful, knowledgeable and kind. I highly recommend Rove!

1 year ago

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Reply from Rove Pest Control

Thank you so much for the positive words! We are so happy that we are able to be so helpful, especially Diane! Have a wonderful day!

Oct. 17th, 2022

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Dale Morris Garden City, MI

Very Informative, knowledgeable,and Professional. Did a great job, explained in a though manner,what he was doing. Would recommend to family and friends!

2 years ago

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Reply from Rove Pest Control

Thank you for your positive review! We pride ourselves on our technicians knowledge and service! We are so happy that we were able to help!

Oct. 20th, 2022

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Kelsey Tinklenberg Minneapolis, MN

The representative was extremely friendly and nice, however there are still spiderwebs around my house that he didn’t wipe down, there’s a ton of spiderwebs in my shed that did not get wiped out, I’m not even sure if he sprayed in there. I thought that was part of my service. At this point in time I am really unsatisfied with the service that I have been receiving

3 years ago

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Reply from Rove Pest Control

Thanks for letting us know. I have let customer service and the service manager know we need to get things squared away for you. We look forward to connecting with you to get a better solution scheduled.

Aug. 16th, 2021

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Eugene Zanella Hopkinton, MA

Everything went smoothly from making appointment through this review. Added more request for areas treated and technicians were happy to meet our requests!

3 years ago

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Reply from Rove Pest Control

We are thrilled we were able to take care of what was needed. Anytime something specific needs attention, just let us know. Have a great weekend!

May. 27th, 2021

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Lisa Ann Meuwissen Minneapolis, MN

Nicholas did an EXCEPTIONAL job as usual! He was so professional, diligent, thorough and so nice. We are so impressed and would recommend him and your company to anyone.

3 years ago

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Reply from Rove Pest Control

Thank you for your business and support. Nicholas will be excited to hear what you have to say. Keep us posted if you need anything else before we see you again.

May. 20th, 2021

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Franko Gabbara Rochester, MI

By far the best tech in the pest industry. always on time and check with the customers on whether they have any additional areas need to be treat prior to his departure.

3 years ago

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Reply from Rove Pest Control

That is fun to read, thanks for sharing! This will be a fun piece for today's meeting. Keep us posted if you need us to take care of anything else before it is time to see you again. Thanks and have a great day!

May. 19th, 2021

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Nathan Luscri Eden Prairie, MN

Friendly people on the phone and those who come to the house. Always come back in a timely fashion if I need a return visit. Very pleased after several years of service.

3 years ago

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Reply from Rove Pest Control

We sure appreciate the continued support. Thank you for the helpful feedback. This will go a long way in keeping the team pointed in the right direction. Have a wonderful week!

May. 20th, 2021

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Alejandro Cortez White Lake, MI

The technician did not attempt to present themselves even though i was home. I saw them work to remove the wasp nests but nothing else. They were here for a few minutes. I saw no application or treatment for insects on my property. I don't believe I will retain this service.

3 years ago

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Reply from Rove Pest Control

Thank you for letting us know. I see that things are already set up in your account to have a free re-service done soon. Please give us a call if things are not done as they should. We stand behind our service and fully expect you will see the results you should get moving forward. Thank you and have a great day!

May. 17th, 2021

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Patricia Leahy

thanks for the thorough job and professionalism and answering all my questions. job well done. love this service, no spiders, no mice, no crawlling things.

3 years ago Edited August 21, 2024

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Reply from Rove Pest Control

Talin will be excited to hear this, I look forward to sharing it with the team as well. Thank you for your support and keep us posted if you need anything else before we do our best to send Talin your way again!

May. 17th, 2021

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78Knucklez Phoenix, AZ

Only 3 visits in but zero issues and excellent pest control so far. Techs are very courteous and they never act like they got to leave before they even got here

3 years ago

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Reply from Rove Pest Control

That is wonderful news, we want to keep that focus on you while we are there. If anything needs more of our focus before the next visit, just let us know. Otherwise, thank you for your business thus far and we look forward to providing many more. Have a wonderful week!

May. 11th, 2021

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Don Penrod Phoenix, AZ

Very professional very thorough and really friendly thank you for such a good job I would recommend you and your company to anyone looking for Pest Control

3 years ago

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Reply from Rove Pest Control

That is a great stack of adjectives to share with the team to encourage them to keep serving in that direction. Thank you for your business and support.

May. 7th, 2021

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Sarah Hughes

Prompt and professional with a great personality!

3 months ago

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Reply from Rove Pest Control

Thank you, Sarah.

Jul. 18th, 2024

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Holly Ryan

Polite, friendly and efficient. Thank you

3 months ago

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Reply from Rove Pest Control

Thank you, Holly. Glad to hear this!

Jul. 18th, 2024

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Tom Kroll

was very professional and helpful! quick and efficient,

3 months ago

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Reply from Rove Pest Control

Thank you, Tom.

Jul. 18th, 2024

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Sara Roberts

Ariel is always friendly and listens to my concerns.

3 months ago

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Reply from Rove Pest Control

Thank you, Sara. Glad to hear you were pleased with the service you received from Ariel. We look forward to serving you again in the future.

Jul. 1st, 2024

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Christine Kallem

Very friendly and thorough. Quick and easy!

3 months ago

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Reply from Rove Pest Control

Thank you, Christine.

Jul. 1st, 2024

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Marc Sherman

Yang did a great job. He was very thorough.

3 months ago Edited July 18, 2024

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Reply from Rove Pest Control

I am sorry to hear that the services were not up to your expectations and that your thoughts were downplayed. If you email us at service@rovepestcontrol.com or give us a call at the office 651-735-3101 we would be happy to set up a complimentary reservice and get this problem addressed.

Jun. 18th, 2024

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Lane & Ashley Swansson

John was so good with our 3yo son & explaining things to me.

4 months ago

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Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that John provided you and your son with such a positive experience. Our team is dedicated to offering clear and helpful communication, and it's wonderful to know that John's efforts resonated with you. We look forward to serving you again in the future!

Jun. 12th, 2024

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Debbie Dickson

Well, of course he is wonderful. He was all about business 100%

4 months ago

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Reply from Rove Pest Control

Thank you, Debbie.

Jun. 12th, 2024

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Irma Kamperschroer

We have been satisfied with the technicians since we have been a customer.

4 months ago

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Reply from Rove Pest Control

Thank you, Irma.

Jun. 12th, 2024

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Tony Rasmussen

very friendly and efficient. he also found a few wasp nests that I hadn't seen

4 months ago Edited June 12, 2024

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Reply from Rove Pest Control

Thank you, Tony.

Jun. 12th, 2024

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Richard Sievers

The only thing was you did not have the equipment for the Bee hive. Very nice kid doing the work.

4 months ago

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Reply from Rove Pest Control

I’m sorry we weren’t prepared yesterday. I checked your account and it looks like a follow up service was already set for today to get it taken care of. Keep us posted on any needs that pop up and we’ll pop out and keep things on track!

Jun. 7th, 2024

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Adura & Lisa L

Seemed likeable and professional. Actually communicated abouted pests.

4 months ago

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Reply from Rove Pest Control

Thank you.

Jun. 12th, 2024

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Dave Smith

Jonah was very professional, efficient, and answered all my questions

4 months ago

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Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge the service you received from Jonah. We are thrilled to hear that he met your expectations with his professionalism and efficiency. Our team is committed to providing complete and thorough answers to all your inquiries. Your feedback is greatly appreciated and will be shared with Jonah and the rest of our staff. We look forward to serving you again in the future.

Jun. 12th, 2024

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Dave Moe

Daniel provided excellent service and is very knowledgeable.

4 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Daniel. We are thrilled to hear that you received excellent service and found Daniel to be knowledgeable. Our team is committed to providing high-quality service, and Daniel is a shining example of our dedication to customer satisfaction. We look forward to serving you again in the future.

Jun. 5th, 2024

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Janelle Hemauer

We were Very Pleased with His Through Services and Pleasant manner !!

4 months ago

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Reply from Rove Pest Control

Thank you, Janelle.

Jun. 5th, 2024