Name: Rove Pest Control
Rating: 4.8

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Franko Gabbara Rochester, MI

By far the best tech in the pest industry. always on time and check with the customers on whether they have any additional areas need to be treat prior to his departure.

3 years ago

Reply from Rove Pest Control

That is fun to read, thanks for sharing! This will be a fun piece for today's meeting. Keep us posted if you need us to take care of anything else before it is time to see you again. Thanks and have a great day!

May. 19th, 2021

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Nathan Luscri Eden Prairie, MN

Friendly people on the phone and those who come to the house. Always come back in a timely fashion if I need a return visit. Very pleased after several years of service.

3 years ago

Reply from Rove Pest Control

We sure appreciate the continued support. Thank you for the helpful feedback. This will go a long way in keeping the team pointed in the right direction. Have a wonderful week!

May. 20th, 2021

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Alejandro Cortez White Lake, MI

The technician did not attempt to present themselves even though i was home. I saw them work to remove the wasp nests but nothing else. They were here for a few minutes. I saw no application or treatment for insects on my property. I don't believe I will retain this service.

3 years ago

Reply from Rove Pest Control

Thank you for letting us know. I see that things are already set up in your account to have a free re-service done soon. Please give us a call if things are not done as they should. We stand behind our service and fully expect you will see the results you should get moving forward. Thank you and have a great day!

May. 17th, 2021

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Patricia Leahy

thanks for the thorough job and professionalism and answering all my questions. job well done. love this service, no spiders, no mice, no crawlling things.

3 years ago Edited August 21, 2024

Reply from Rove Pest Control

Talin will be excited to hear this, I look forward to sharing it with the team as well. Thank you for your support and keep us posted if you need anything else before we do our best to send Talin your way again!

May. 17th, 2021

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78Knucklez Phoenix, AZ

Only 3 visits in but zero issues and excellent pest control so far. Techs are very courteous and they never act like they got to leave before they even got here

3 years ago

Reply from Rove Pest Control

That is wonderful news, we want to keep that focus on you while we are there. If anything needs more of our focus before the next visit, just let us know. Otherwise, thank you for your business thus far and we look forward to providing many more. Have a wonderful week!

May. 11th, 2021

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Don Penrod Phoenix, AZ

Very professional very thorough and really friendly thank you for such a good job I would recommend you and your company to anyone looking for Pest Control

3 years ago

Reply from Rove Pest Control

That is a great stack of adjectives to share with the team to encourage them to keep serving in that direction. Thank you for your business and support.

May. 7th, 2021

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JILL EICHER

Thanks for being so thorough Claire. We appreciate it!

3 months ago

Reply from Rove Pest Control

Thank you, Jill. We will be sure to pass this along to Claire. Have a great week!

Jun. 5th, 2024

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Josie Mike

Talin was our technician and he was very thorough.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with our technician, Talin. We are thrilled to hear that you found his service thorough. Our team is committed to providing detailed and attentive service, and it's rewarding to know that Talin's efforts have been recognized. We look forward to serving you again in the future.

Jun. 5th, 2024

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Tim Mahoney

Came out for a free visit to address some new problems

3 months ago

Reply from Rove Pest Control

Thank you, Tim. Glad to hear you were pleased with the free visit. Look forward to helping you in the future!

Jun. 5th, 2024

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James Eelkema

Professional and polite. Two very fine qualities

3 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are delighted to hear that you had a professional and polite experience with our service. It is our top priority to maintain these standards and ensure that every customer interaction is a reflection of our commitment to excellence. We look forward to serving you again in the future.

Jun. 5th, 2024

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Rosa Corpus

Very professional and polite detailed and oriented

3 months ago

Reply from Rove Pest Control

Thank you, Rosa! I'm glad our technicians service went great for you!

Jun. 4th, 2024

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Shannon Rolf

Leng was very professional and knowledgeable. Thank you

3 months ago

Reply from Rove Pest Control

Thank you, Shannon! We're happy to hear Leng did a great Job!

Jun. 4th, 2024

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Terri Stanton

Great Service and Friendly staff! Highly recommend!

3 months ago

Reply from Rove Pest Control

Thank you, Terri! We're glad that you enjoy our staff and thanks for recommending us.

Jun. 4th, 2024

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Scott Roberts

My guy did a fabulous thorough job, thank you!

3 months ago Edited June 7, 2024

Reply from Rove Pest Control

Thank you, Scott! We are happy to know you enjoyed your service with Rove!

Jun. 4th, 2024

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Linda L Dahlby

Leng came right on time. He was professional and friendly.

3 months ago

Reply from Rove Pest Control

Thanks Linda! Leng does a great job. I'm glad you are happy with your service!

Jun. 4th, 2024

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Randy Harvey

We love Michael, he always is professional and does a gret job!

3 months ago

Reply from Rove Pest Control

Thank you, Randy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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jeff habeck

Daniel is very personable and remembered our problem areas and concerns

4 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Daniel. We're thrilled to hear that his attentive and personalized service made a lasting impression. Our team is committed to remembering the unique details and concerns of each customer to ensure a tailored and effective service. Your feedback is invaluable to us and we look forward to continuing to meet your expectations.

Jun. 5th, 2024

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Perry Johnson

On time, protected our flowers in back garden by limiting ant spray.

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our timely service met your expectations and that we could provide a solution that protected the beauty of your garden. Our team is committed to environmentally responsible practices, and it's rewarding to know that our careful application of ant spray was effective. We look forward to serving you again and keeping your outdoor spaces both beautiful and pest-free.

Jun. 5th, 2024

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Jodi Brunner

izzy is awesome. he always does a great job and keeps us informed

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Izzy has been providing exceptional service and keeping you well-informed. Our team is committed to excellence, and it's always encouraging to know that our efforts are making a difference. We look forward to continuing to serve you with the same high standards.

Jun. 5th, 2024

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Jeff

Very professional and thoroughly explained what his plan was.

4 months ago

Reply from Rove Pest Control

Thank you, Jeff.

Jun. 5th, 2024

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Graham Taylor

4 months ago

Reply from Rove Pest Control

Thank your for the review Graham. Happy to hear that we could help your transition moving from California!

Jun. 4th, 2024

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Debarati Sen

Thorough and very good at explaining the work done and ongoing needs

4 months ago

Reply from Rove Pest Control

Thank you, Debarati.

Jun. 5th, 2024

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Suzanne Moen

Excellent as usual! Very friendly and thoughtful--lokes my dog!

4 months ago

Reply from Rove Pest Control

Thank you, Suzanne. Glad to hear you were pleased with the service and we get along with your dog. Have a great week!

Jun. 5th, 2024

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Michael O’Connell

Excellent service by knowledgable, pleasant, energetic person.

5 months ago

Reply from Rove Pest Control

Thank you, Michael.

Jun. 5th, 2024

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Allyson Thiele

Katrell listened to me and was VERY friendly. Highly recommend him.

5 months ago

Reply from Rove Pest Control

Thank you for your kind words and recommendation! We're thrilled to hear that Katrell provided you with such a friendly and attentive service experience. It's our goal to listen carefully to each customer's needs and exceed expectations. We look forward to serving you again in the future!

Jun. 5th, 2024

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Deanna Keefe

Katrell did a great job. He was friendly, professional and efficient.

5 months ago

Reply from Rove Pest Control

Thank you, Deanna.

Jun. 5th, 2024

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MaryJanice Davidson Saint Paul, MN

Zach was great as usual; right on time, pleasant, knowledgable. Our dog liked him, too!

5 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Zach's service. We're thrilled to hear that he continues to deliver excellent and timely service, and it's especially rewarding to know that your furry family member approves as well! We look forward to continuing to serve you and your dog with the same pleasant and knowledgeable experience you've come to expect from us.

Jun. 5th, 2024

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Tina Stifter Winsted, MN

Brian was very thorough, professional and helpful! We will absolutely recommend Rove!

6 months ago

Reply from Rove Pest Control

Thank you for your kind words and the glowing review! We're thrilled to hear that Brian's dedication and professionalism made a positive impact on your experience with Rove. Our team is committed to providing exceptional service, and it's rewarding to know that we've earned your recommendation. We look forward to serving you again in the future!

Jun. 5th, 2024

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Cindy Berg Burnsville, MN

He addressed a specific problem with stink bugs in an attic, no waiting, did it immediately.

6 months ago

Reply from Rove Pest Control

Thank you, Cindy.

Jun. 7th, 2024

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Beth Seeliger Lakeville, MN

August was very pleasant and brought in my newspaper as my husband is in the hospital.

7 months ago

Reply from Rove Pest Control

We are touched by your kind words and so glad to hear that August's gesture was helpful during this challenging time. It's our aim to not only meet but exceed customer expectations, and we're pleased August could provide that extra bit of care and support. Our thoughts are with you and your husband, and we wish him a speedy recovery. Thank you for sharing your experience with us.

Jun. 7th, 2024

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Lori Shippy Savage, MN

Ariel is very pleasant! And always concerned about our needs! Very much appreciate him! Great job!

7 months ago

Reply from Rove Pest Control

Thank you for your kind words and the time you've taken to acknowledge Ariel's efforts. We are thrilled to hear about your positive experience and appreciate your recognition of Ariel's dedication to customer satisfaction. It's our priority to ensure that your needs are met with the utmost care and attention. We look forward to continuing to serve you with the same level of enthusiasm and commitment. Thank you for choosing our services!

Jun. 7th, 2024

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pamela zolik

thorough understanding of the condition of the ant infestation. vert nice person.

7 months ago Edited April 5, 2024

Reply from Rove Pest Control

Thank you, Pamela.

Jun. 10th, 2024

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Steve Pearson Saint Paul, MN

Katrell did a great job explaining what he was doing and what to expect going forward.

7 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Katrell provided clear and informative service. Understanding the process and future expectations is crucial, and we're glad Katrell could effectively communicate this to you. We look forward to continuing to serve you with the same level of excellence. Your satisfaction is our top priority.

Jun. 12th, 2024

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vanessa Hinton

Jon M did a a great job. He explained what he did and asked if I had any concerns or questions.

8 months ago

Reply from Rove Pest Control

Thank you, Vanessa.

Jun. 20th, 2024

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Sarah Stoesz Minneapolis, MN

We received outstanding service from Orlando and are very happy with the results.

8 months ago

Reply from Rove Pest Control

Thank you, Sarah. Glad to hear that you were happy with the service you received.

Jun. 20th, 2024

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Carol Jaskulka

Sue listened carefully to the various issues we had going on and treated accordingly.

8 months ago Edited September 3, 2024

Reply from Rove Pest Control

Thank you, Carol. Glad to hear he was able to prevent wasps from being able to sting you.

Jul. 9th, 2024

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Jason Smith

Horrible company scam do not ever use they will screw you

2 weeks ago

Reply from Rove Pest Control

I'm sorry we supplied such a negative experience. I tried looking up your account by name to reach out to you to see what occurred so we could rectify the situation, but I don't have an account with your name on it. We offer free return visits if anything else needs addressed or something wasn't done as it should have been. Please reach out to us to let us know what account this is and what occurred so we can correct things with you and with anyone on our team that it pertains to. We look forward to hearing from you.

Aug. 21st, 2024

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Debra Siebell

Talon is always professional when he comes and is willing to explain what he is doing and listens to my concerns.

9 months ago Edited July 18, 2024

Reply from Rove Pest Control

Thanks for letting us know there was a disconnect that needs resolved. We will contact you to find out some details so we can correct and train the technician that was misaligned, update nots on the account as needed to avoid any future issues, and set up a free follow up for whatever was not addressed. We look forward to learning more from you!

Dec. 1st, 2023

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happert1 Minneapolis, MN

Sue was great! Actually, everybody that’s, has been really wonderful. Knowledgeable personable very much enjoyed it.

9 months ago

Reply from Rove Pest Control

Thank you, Glad to hear you were pleased with the service you received from Sue. We look forward to serving you again in the future.

Jul. 16th, 2024

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Chuck Evans Minneapolis, MN

I have had Rove Pest Control for a few years. Customer service got steadily bad the past couple of years. There service has been unacceptable, have tried multiple times to contact them for assistance. All I get is a call center. I would recommend using a different company strongly.

9 months ago

Reply from Rove Pest Control

We really appreciate those customers that have been with us over the years to provide perspectives on what is trending better and worse. This helps us adjust and fix things as we move forward. Our customer service team is in house which makes resolving customer service issues more direct than an outsourced situation. We would love to address the issues that have arisen. Please let us know what you have experienced at service@rovepc.com so we can not only fix things that will improve the experience for all of our clients, but also make things right on your end in particular. We look forward to hearing from you.

Nov. 27th, 2023

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Patricia Jackson Mesa, AZ

Michael was very professional, knowledgeable and kind. We enjoyed meeting him and all the information he provided us !

11 months ago

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Timothy Kotlarek Wixom, MI

JB understands the problem we have with ants. He did find a possible place where they enter the house. I am addressing that area hope it works.

1 year ago

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Ignacio “Iggy” Garcia Gilbert, AZ

Courteous, listened to our pest issues and immediately went to work on making sure the proper pest barriers were set. No more scorpion issues!

1 year ago

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C Saladin Pinckney, MI

Great Job - quick response! We called for follow up service from a month ago and Rove sent a technician the same day! The technician was great!

1 year ago

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Tom S. Phoenix, AZ

Fast, Efficient Friendly Service always taking care of our needs in a timely manner. I recommend them to anyone with pest control needs.

2 years ago

Reply from Rove Pest Control

Thank you so much for taking time to give us such a great review! I am happy that we were able to be so helpful with your pest control needs!

Oct. 14th, 2022

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JeremiahH Minneapolis, MN

High quality service. The guy that came out was very personable and took good care to place things safely around my house.

2 years ago

Reply from Rove Pest Control

Thank you for such a positive review! We are glad that we were able to help with your pest issue safely!

Oct. 20th, 2022

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JulieH27 Mesa, AZ

Our technician, Eric D, is awesome, friendly, and always answers Amy questions or concerns. I love having him as our person. Thank you Eric!

2 years ago

Reply from Rove Pest Control

Thank you for saying such great things about Eric. We are glad that he was so helpful! Thank you for choosing Rove!

Jan. 12th, 2023

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Rita Natick, MA

Rove has always come within the time frame of the appointment. They get right down to business and are well informed as to what needs to be done.

2 years ago

Reply from Rove Pest Control

Thank you for review Rita, we love to hear that our technicians are doing such an awesome job! If you should need anything before your next appointment, please feel free to give us a call!

Jan. 5th, 2022

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Phil Williams Southfield, MI

Patrick was excellent; covered all of our concerns with utter professionalism and was extremely efficient. Would give 6 stars if I could.

2 years ago

Reply from Rove Pest Control

Hi Phil, thank you for your glowing review, our technicians put a lot of work into providing a top-tier customer experience. If you should need anything between now and your next appointment, please reach out to us. Have a great weekend!

Dec. 18th, 2021

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Vianey Marquez Los Angeles, CA

Im very happy with rove pest control and all the employees! Eric is great and Larry too! Thank you I’ll be recommending your company ❤️

2 years ago

Reply from Rove Pest Control

We sure appreciate it. I just met with Larry and thanked him for taking good care of your service. He appreciated the feedback. Have a wonderful weekend!

Oct. 29th, 2021