Name: Rove Pest Control
Rating: 4.8

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Gwen Plaster

Dependable and thorough. Trustworthy- can have him go through the house alone to service it without worrying.

4 months ago Edited August 9, 2024

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician. We're delighted to hear that his professionalism and familiarity with your home have earned your trust. Our team is committed to providing thorough and personalized service, and it's reassuring to know that we've met your expectations. We appreciate your confidence in allowing our technician to navigate your home and address any concerns, and we look forward to continuing to serve you in the future.

Aug. 2nd, 2024

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Ann Tessier

Amy was personable and knew her job. She very efficiently took care of the first treatments ay my home.

4 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Amy. We are thrilled to hear that she delivered the high standard of service we strive to provide for all our customers. Amy's expertise and efficiency are qualities we value greatly, and it's rewarding to know that these made a significant impact during your first treatment session. We look forward to continuing to serve your needs and hope to exceed your expectations in the future. If there's anything more, we can do to assist you, please don't hesitate to reach out.

Jul. 30th, 2024

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Ayca Ozbek Ozutemiz

I emailed Rove Pest Control last night, and they came before noon to help with the wasp infestation! They work amazingly fast! Thanks!

6 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Rove Pest Control! Our team is committed to providing prompt and efficient service, so it's great to know we were able to resolve your wasp infestation quickly. Thank you for choosing us and for taking the time to share your feedback. We're here for you anytime you need us!

Jun. 21st, 2024

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Larissa Schlueter

Rachael was very knowledgeable and helped us understand our issue with ants along our pavement. Thanks for the great treatment!

6 months ago

Reply from Rove Pest Control

We're thrilled to hear that Rachael provided you with the knowledge and assistance you needed to address the ant issue on your pavement. Our team is committed to delivering excellent service and effective treatment solutions. Thank you for taking the time to share your positive experience with us!

Jun. 18th, 2024

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Todd Osterhues

Rove is always responsive when needed, but they don’t always let you know when they are on their way so you can talk to the technicians.

6 months ago

Reply from Rove Pest Control

Thank you for your feedback. We're glad to hear that our responsiveness meets your expectations. We understand the importance of communication and apologize for any inconvenience caused by not notifying you prior to our technician's arrival. We are taking steps to ensure that going forward, our clients are promptly informed about the status of their service visits. Your satisfaction is our top priority, and we appreciate you bringing this to our attention.

Jun. 18th, 2024

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Sue Scherman

Rachael, was AWESOME! She was professional, able to provide answers to my questions, She is very polite , she did a great job!

6 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Rachael's efforts. We are thrilled to hear about your positive experience and Rachael's professionalism and politeness. Our team is committed to providing excellent service, and it's rewarding to know that we have met your expectations. We look forward to serving you again in the future.

Jun. 18th, 2024

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Dana Strop

Super responsive customer service- very helpful technician- answered all of my questions. Friendly and professional service.

6 months ago

Reply from Rove Pest Control

We are thrilled to hear that you had a positive experience with our customer service team! Our technicians strive to provide comprehensive and courteous support to ensure all your questions are addressed. Thank you for acknowledging their efforts and professionalism. We look forward to serving you again in the future.

Jun. 12th, 2024

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Dale Johnson

It is nice that Cory always checks in when he arrives for service. He asks if there is anything special we need and handles any problems we may have.

6 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Cory's service. We're delighted to hear that his attention to detail and proactive communication have met your expectations. Our team is committed to providing exceptional service and addressing any issues promptly. Your feedback is greatly appreciated and will be shared with Cory as an encouragement to continue his excellent work.

Jun. 7th, 2024

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Samantha Thomas

Izzy and Rove pest Control are Great!! Love my service by you guys. I can rest assured knowing bugs and spiders are being controlled.

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you're satisfied with our pest control service and that you can enjoy your space without the worry of bugs and spiders. Your peace of mind is our top priority, and we're committed to providing the best service possible. Looking forward to serving you in the future!

Jun. 12th, 2024

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Luke Moe

Daniel D. is fantastic and thorough and goes extremely above and beyond with amazing communication and execution. He is a model employee.

6 months ago Edited September 9, 2024

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Daniel D. His dedication to providing exceptional service and communication is a great example of the high standards we strive for. We'll make sure to pass along your kind words and commend Daniel for his outstanding performance. It's feedback like yours that inspires us to continue delivering the best experience possible. Thank you for taking the time to recognize Daniel's efforts!

Sep. 13th, 2024

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Rove

Excellent technician. I can always count on him. He is very thorough and takes good care to get all the troublesome spots.

6 months ago

Reply from Rove Pest Control

Thank you! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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jason mlejnek

Vong L. was fantastic and helped us after an inspection on a home we were selling. I highly recommend. Quick to respond and great to work with.

7 months ago

Reply from Rove Pest Control

Thank you, Jason! We appreciate you giving us your feedback and glad to know you were happy with Vong's service!

Jun. 4th, 2024

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Debbie Lickteig

Nick G. did an excellent job, he was prompt, efficient and very thorough. He listened to my concerns and addressed them immediately! Excellent.

7 months ago Edited May 22, 2024

Reply from Rove Pest Control

Thank you, Debbie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Lelis Brito

Friendly, thoroughly explained what they saw in the traps, and found entry points into the house that had not previously been detected. Thank you!

7 months ago

Reply from Rove Pest Control

We are thrilled to hear that you had a positive experience with our service! Our team is committed to providing thorough and friendly service, and we're glad we could help identify previously undetected entry points in your home. Your safety and satisfaction are our top priorities. Thank you for choosing us and for taking the time to leave a review.

Jun. 5th, 2024

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Tom Czech

Ari, is a great technician, and the reason we renew. An office issue: can we receive a "window" of appointment time vs waiting all day .

8 months ago

Reply from Rove Pest Control

Thank you for your kind words about Ari; we're thrilled to hear that his service is the reason you choose to continue your partnership with us. We understand that your time is valuable and waiting all day for an appointment can be inconvenient. If you would like a timed appointment, please give us a call before your next scheduled service and we can give you a two-hour window for the technician to arrive for your convenience. Your feedback is greatly appreciated and helps us improve our service.

Jun. 5th, 2024

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Rachel Jensen

Ariel was great! Super helpful, knowledgeable, and personable. Great experience and am very happy with the service provided!

8 months ago Edited September 9, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and found our technicians to be knowledgeable and friendly. Your recommendation is highly appreciated, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Jerome Degerness

On time. Professional, informed responses to all questions. Complete review inside and out with perspective regarding the season and how this year is unique.

9 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our punctuality and professionalism met your expectations. Our team is committed to providing thorough inspections and informed responses, tailored to the unique aspects of each season. Your satisfaction is our top priority, and we look forward to serving you in the future.

Jun. 5th, 2024

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Steve Emerson

My technician was very knowledgeable and helpful. I am impressed with the Rove Rock Star team every time they provide service. I highly recommend Rove!

9 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that our technician delivered the knowledgeable and helpful service you've come to expect from us. It's our pleasure to have you as a customer, and we're honored by your recommendation. The Rove Rock Star team is always here to provide you with top-notch service. Looking forward to serving you again!

Jun. 5th, 2024

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Mae Erickson

Jill is an excellent technician and has been our main tech for the past several years. She is very knowledgeable and we have confidence in her service. Well done.

9 months ago Edited June 28, 2024

Reply from Rove Pest Control

Thank you, Mae.

Jun. 5th, 2024

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Gerry Whatton

Rachael M. Was Very Knowledgeable And Courteous. She was very thorough and did a Great job👍 She's diffently an asset to the company!!!!!! Thanks 😊 Gerry W.

10 months ago Edited June 13, 2024

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Daniel's knowledge and courteous demeanor made a positive impact on your experience. Our team is committed to providing excellent service, and it's great to know that we've succeeded. We look forward to serving you again in the future!

Jun. 7th, 2024

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Emma Zumsen Minneapolis, MN

Based on the description of the remediation service the booking person provided I was expecting full remediation inside and out. But when the tech arrived I was informed they could only do the foundation of the exterior (I had told the booking person I had a hole in the eaves of my roof that something was getting into). Internally, the tech's lack of experience and or thoroughness was evident. They asked where I had seen evidence of mice and only casually looked around. I asked them to move anything they needed to but nothing was moved and only bait boxes were used inside. I had mentioned radiators seemed to be a point of access but none of the holes were plugged and the tech didn't look anywhere except the specific places I (the non-rodent expert) told him to. I've now seen a mouse mosey out of a radiator pipe gap and cleaned out and plugged a major hole in an area where the tech just dropped a bait box. He was in and out in :30 minutes.

10 months ago

Reply from Rove Pest Control

Thanks for letting us know there is continued activity. We’ll reach out to you to get a few more details and get a free follow up service scheduled as needed under your service guarantee. We know mice are alarming and frustrating. We will take the necessary steps to get them taken care of for you. We look forward to speaking with you!

Feb. 15th, 2024

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Patty Donnelly Lakeville, MN

Brad was awesome. Very knowledgeable and explained exactly what he was going to do. Also very patient with all my questions. Thank you for your time, so appreciated!

10 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We're delighted to hear that Brad provided you with excellent service and was able to assist you thoroughly. Our team is committed to offering knowledgeable and patient support to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Lena K. Gardner El Cajon, CA

Well the technician was friendly and seemed competent. Unfortunately, he did NOT help my mouse issue. Not even a decrease in activity. Now I just feel frustrated and still need help. But have to save up again. The mice are still finding their way into my condo.

10 months ago

Reply from Rove Pest Control

We are glad to hear the technician experience was spot on. Now we just need to get the mice caught up to speed. Sometimes one time visits will work with rodents, but those aren't the standard. I'll have your account rep reach out to you to help you get a discount and apply what you have already spent toward a plan that will fit your needs best. We look forward to the next steps with you!

Jan. 26th, 2024

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Ronna Smitherman Hugo, MN

Travis was on time and very professional. He has inspected my home earlier and remembered the ins and outs of the property. He is personable and I appreciate his work.

11 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Travis. We are thrilled to hear that his punctuality and professionalism stood out to you during the inspection process. It's wonderful to know that his familiarity with your property and personable approach made a lasting impression. We truly value your appreciation of Travis's work and look forward to serving you again in the future.

Jun. 10th, 2024

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Tony Mieloch Hugo, MN

Travis was very understanding and patient with us while deciding which treatment Rove offered. Once the decision was made, he provided detailed information on how and what products were being applied. Thank you Travis.

1 year ago

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Monica Jennings Tempe, AZ

This guy is amazing! He is on time, communicates clearly, he has professionalism. I never have to question anything because he will break it down for you step by step. I highly recommend him and would love him every visit.

1 year ago

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Janene Somerset, WI

I have been a customer of Rove Control for a couple of years!! They have an amazing customer service that definitely goes above and beyond for their customers!! Thank you!!

1 year ago

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Jacob And Danny Vlogs Detroit, MI

The technician had outstanding knowledge regarding all of my issues and resolve them, professionally and efficiently. I would highly recommend to anyone he went above and beyond!

1 year ago

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saaid leon Phoenix, AZ

Mike B came out did a great job and asked if I had any spots I needed him to target. I told him about the ant colonies popping up in the yard and he took care of those. Thanks!

1 year ago

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Chris Regan

Mike N. Did a fantastic job and he gave great attention to ensuring my service was performed successfully. I appreciate his friendliness and I continue with Rove because of the great service. Thanks!

1 year ago Edited May 16, 2023

Reply from Rove Pest Control

I am happy to hear that Jason and Tyrell were able to be so helpful! We appreciate your business! Have a great day!

Feb. 24th, 2023

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Nancy Schille Saint Paul, MN

When I initially "signed their contract" I was assured they took care of a mole infestation I am dealing with. I just completely re-landscaped my entire yard including sod - expensive!! They came out and put down poison which did absolutely NOTHING! I called back a few weeks later when I could clearly see the problem was getting worse. They came out and put down the same poison. Again, no results! By now, they had killed new shrubs and a lot of my new sod. Mole tunnels everywhere! I called again telling them how unhappy I was and that their poison doesn't work and maybe they should apply traps. I wanted to cancel and was assured they would get to the bottom of the issue so I tried one more time. They came out again only to apply the same poison again saying they don't put down traps. Meanwhile more of my yard was being destroyed!!! I called to cancel and ask for a refund which of course they refused!!! All they did was take my money.....very disappointed, DON'T WASTE YOUR MONEY!

2 years ago

Reply from Rove Pest Control

I'm sorry to hear how frustrating the moles have been. I reviewed your account and noticed that there is more going on than just moles. I was not surprised knowing that area of Mahtomedi. We have worked with lots of accounts out there. Most respond to the treatment performed, but there are some cases where moles and voles have a deep strong hold and take time to work through. It appears as though we were only able to work through the initial service and 2 free follow ups before the account was canceled. We would love to dive deeper and work further with you, but it does take time and commitment to work through some of these populations. For reference, I was running field research on a property nearby there and pulled out 21 moles in a week. Another yard a few blocks away only had 1 in a year. Considering how relatively new the account was, I'm not sure there was much time for fully determining the extent of control needed and getting plans in place. If you would like to continue tackling the issue, we still have several weeks to progress with the moles and months to continue working with the voles to work through the population.

Nov. 8th, 2022

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Leogoddess K Phoenix, AZ

Eric is always on point! He's always very thorough and I know I can count on his service. He's knowledgeable and keeps me informed and I definitely appreciate how he takes care of my property! Thanks so much Eric!

2 years ago

Reply from Rove Pest Control

We are so glad to hear that Eric was able to give you such a great experience and be so helpful! Thank you for taking time to leave a review!

Jan. 12th, 2023

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Jones San Jose, CA

Jeered was very professional and accommodating to my schedule. I had to leave while he was still working and when I returned he completed the job and secured the yard. Thank you.

2 years ago

Reply from Rove Pest Control

We are so glad that Jeered was able to be so helpful!

Dec. 29th, 2022

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Alex Orosco Avondale, AZ

Eric remembered my name and had a brief conversation about the service and product. He always ask if everything is ok with the service and if there is any activity of any kind around the yard. Thank you Eric

2 years ago

Reply from Rove Pest Control

Thank you for your great feedback. Eric will be excited to hear about the results of his efforts. This will also be helpful to share with the team to illustrate the impact that we can have on both the pests and the element of service itself. We appreciate your business and support. Have a wonderful rest of the week!

Jan. 13th, 2022

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D. Hartwell

Mike was punctual and friendly. He also provided great feedback about solutions to my bug infestation besides the scheduled applications. He was very respectful of my property as well.

3 years ago Edited April 18, 2022

Reply from Rove Pest Control

That sounds like a winning plan for communication and service, thanks for sharing. We appreciate your business and hope you are enjoying the beautiful Autumn as it rolls in!

Oct. 4th, 2021

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Kristen Johnson Burnsville, MN

Jeremiah was beyond awesome!! We are thankful for his knowledge and kindness!! We have been serviced for a few years now and I'd have to say he is in the top 3! Thank you for having such great technicians!!

3 years ago

Reply from Rove Pest Control

That is quite the compliment, I look forward to sharing it with him. Keep us posted if you have anything else pop up that needs our attention. Thanks for your feedback and support!

Aug. 16th, 2021

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Joan Gonzalez

Claire was very professional and provided excellent service. She was competent and if she did not know something, she was not hesitant to ask someone else at Rove. We were very pleased with her service.

3 years ago Edited June 12, 2024

Reply from Rove Pest Control

Talin will really appreciate the feedback and knowing his efforts are appreciated. We appreciate the perspective as well - thanks for taking the time to share it with us. Keep us posted on any additional needs that arise before we see you again. Haver a great week!

Jun. 8th, 2021

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Jeffry Brick

Ariel is a very conscientious person when it comes to doing his job, he looks at the smallest details and doesn’t carry complete job. Rove is very fortunate to have an employee like him.

3 years ago Edited May 1, 2024

Reply from Rove Pest Control

Willi definitely knows his rodents! We are thrilled he was able to provide some helpful insight. Let us know if any new questions or situations arise. Enjoy your week!

Jun. 8th, 2021

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Debra Jones Minneapolis, MN

Great job as usual. The tech bought along a trainee which was a very professional young man. I enjoy having him tag along. The job goes much faster and more through all with two people.

3 years ago

Reply from Rove Pest Control

That is great to hear. I will let the trainer and trainee know how it went for you - they will appreciate hearing it. Enjoy your upcoming holiday weekend and thanks for your business & support!

May. 27th, 2021

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Jose Ramirez Phoenix, AZ

Eric did a great job! He was very thorough and seemed like a cool guy! Highly recommend the company. Eric sprayed and minutes later, bugs came out from the cracks. Truly impressed!

3 years ago

Reply from Rove Pest Control

It is always fun to see and hear about the results. Eric will appreciate the details for sure. Thank you for the feedback and support. Have a wonderful week!

May. 20th, 2021

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Liz Highland, MI

The care of what you actually need around your home and yard, they listen tentatively and get the job done. If you have any additional problems afterwards they will back their word, as to getting the job done.

3 years ago

Reply from Rove Pest Control

You are 100% correct! If anything needs additional attention, we will provide it. Thank you for your business and support. Have a wonderful day!

May. 20th, 2021

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Michelle Caravello

Technician legit seemed to care to fix the issue.

2 months ago Edited December 17, 2024

Reply from Rove Pest Control

Thank you for letting us know about the de-webbing not occurring as it should. We will reach out to set up a free follow up service to get that resolved. We look forward to getting things on the right track!

Oct. 22nd, 2024

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Paula Ring

Excellent friendly staff and have made a huge difference!

2 months ago

Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that our staff has made a positive impact. We appreciate your support!

Oct. 16th, 2024

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Rita Hallstrom

Great job David! Thanks for being so thorough!

2 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review. We are thrilled to hear that you appreciated David's thoroughness. Our team is committed to providing exceptional service, and it's rewarding to know that our efforts have resonated with you. We look forward to serving you again in the future.

Oct. 14th, 2024

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Anne Finnegan

Prompt, respectful, contacted pre-service.

2 months ago

Reply from Rove Pest Control

Thank you, Anne. Glad everything went well with your service.

Oct. 11th, 2024

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Mirella Rangel

He was thorough and friendly, very helpful.

2 months ago

Reply from Rove Pest Control

Thank you, Mirella.

Oct. 11th, 2024

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Paige Novey

Talin was amazing—top notch communication!

2 months ago

Reply from Rove Pest Control

Thank you, Paige. Glad to hear the communication was excellent for you.

Oct. 11th, 2024

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Tracey

Timely, friendly, and informative service.

2 months ago

Reply from Rove Pest Control

Thank you, Tracey.

Oct. 7th, 2024

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Christo Hadjixiros

Friendly & took her time to comp'te job.

2 months ago

Reply from Rove Pest Control

Thank you, Christo.

Oct. 4th, 2024

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Mary Beth Barry

Friendly and competent. Took care of the issue.

2 months ago

Reply from Rove Pest Control

Thank you, Mary. Glad to hear you had a great experience with the service.

Sep. 27th, 2024