Name: Rove Pest Control
Rating: 4.8

star star star star star

Rob Dougherty

Nice gentleman with technical knowledge and skills. Very helpful.

2 months ago

Reply from Rove Pest Control

Thank you, Rob. Glad to hear you were pleased with the service.

Jul. 16th, 2024

star star_border star_border star_border star_border

Craig REINERS

Rodents damaged my A/C beyond repair- had to spend over $ 10K to replace. I requested ROVE to delete my last billing for supposed service less than 48 hours before the problem was identified and they refused.

2 months ago

Reply from Rove Pest Control

Thanks for bringing this situation to our attention. Mice can be very frustrating to deal with especially with their desire to chew through things. I’m going to look into your account and the service history and work on a better solution for you. We look forward to speaking with you soon with a better plan for this terrible situation. We hope you have your cool air up and running soon!

Jul. 19th, 2024

star star star star star

Dulci Fine

Claire was very attentive to the needs of our farm and house and did a wonderful job!

3 months ago

Reply from Rove Pest Control

Thank you, Dulci.

Jul. 10th, 2024

star star star star star

Di H

Sue is excellent, knowledgeable, checked everything that needed to be done. Totally recommend him.

3 months ago

Reply from Rove Pest Control

Thank you.

Jul. 12th, 2024

star star star star star

Jeanne Beach

Jose was thorough and professional. Took care of what I needed, and answered all my questions.

3 months ago

Reply from Rove Pest Control

Thank you, Jeanne. Glad to hear you were pleased with the service and all of your questions were answered.

Jul. 2nd, 2024

star star star star star

Annette

Love their service much more than my previous one - Ecoshield - and they are less costly.

3 months ago

Reply from Rove Pest Control

Thank you, Annette for your kind words. Glad to hear that you see the value in the service you are getting. Have a great day!

Jul. 2nd, 2024

star star star star star

Sergei Mihnyukevich

Prompt, high quality service with impressive list of options at the grate price!

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you appreciated the promptness and quality of our service, as well as our extensive options at great prices. We strive to provide our customers with the best experience possible, and it's rewarding to know that we've succeeded. We look forward to serving you again in the future!

Jun. 21st, 2024

star star star star star

Kate Brune

We've used Rove for 5 years and see a big difference in the bug activity in our house.

3 months ago

Reply from Rove Pest Control

Thank you for your loyalty and for taking the time to share your experience with Rove. We're thrilled to hear that you've noticed a significant reduction in bug activity over the past five years. Our team is committed to providing effective and reliable service, and it's rewarding to know that our efforts have made a positive impact on your home environment. We look forward to continuing to serve you in the years to come.

Jun. 20th, 2024

star star star star star

Kat Booker

Thank you, my service tech yesterday was awesome Great spirited person. Very attentative and kind

4 months ago Edited September 9, 2024

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Sam! It's wonderful to know that he was attentive to your concerns and provided thorough service without rushing. We truly value customer satisfaction and are glad that Sam's dedication reflected this commitment. Your feedback is greatly appreciated, and we look forward to continuing to provide you with quality service. Thank you for choosing Rove!

Jun. 12th, 2024

star star_border star_border star_border star_border

Kim Pellett

This company has harassed our whole city the past few days. A whole thread of citizens saying this company showed up and would not leave upon request, ignored no solicitation signs, past 9pm. Rude and unprofessional. Couldn’t imagine working with this unethical company.

4 months ago

Reply from Rove Pest Control

I'm sorry you and your neighbors were treated that way. That is not in line with our training and policies. I will cover this with the sales team as a whole and if you would be kind enough to email me your address to robg@rovepc.com, I will be able to drill down to which rep needs further action. I apologize and appreciate your hep.

Jun. 12th, 2024

star star star star star

Jeanette Tschida

Zack is knowledgeable, helpful, efficient. Answers all our questions. Great employee to have on the Rove team.

4 months ago

Reply from Rove Pest Control

Thank you, Jeanette! We appreciate your review. We value our customers and appreciate the time you took to share your experience. I'm Glad you were happy with the service Zack provided!

Jun. 4th, 2024

star star star star star

Katie Goggins

Always friendly. Always asks if need anything new. So nice to our dogs and they are crazy. Good guy

4 months ago

Reply from Rove Pest Control

Thank you, Katie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

star star star star star

Matt Taschner

Sue is awesome! He is so knowledgeable and was happy to help us through the process. Thank you so much!

5 months ago

Reply from Rove Pest Control

We're thrilled to hear that Sue provided you with exceptional service and expertise during your experience with us. It's always wonderful to know that our team members are making a positive impact and helping our customers navigate through the process with ease. We'll be sure to pass along your kind words to Sue. Thank you for taking the time to share your feedback!

Jun. 5th, 2024

star star star star star_border

Jane Cox

The technician arrived during the scheduled time-frame, inquired about any issues we were currently experiencing, and did his work.

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with our service. We're delighted to hear that our technician met your expectations by arriving on time and addressing your concerns efficiently. Our team is committed to providing thorough and attentive service, and it's rewarding to know that this dedication is reflected in your visit. We appreciate your feedback and look forward to serving you again in the future.

Jun. 5th, 2024

star star star star star

Tiffany Wenngatz

Knowledgeable, pleasant, friendly and well-mannered. Did a wonderful, thorough job of addressing my concerns!!

5 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear that our team's expertise and courteous service met your expectations and successfully addressed your concerns. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

star star star star star

Tom Czech

Ari, is a great technician, and the reason we renew. An office issue: can we receive a "window" of appointment time vs waiting all day .

5 months ago

Reply from Rove Pest Control

Thank you for your kind words about Ari; we're thrilled to hear that his service is the reason you choose to continue your partnership with us. We understand that your time is valuable and waiting all day for an appointment can be inconvenient. If you would like a timed appointment, please give us a call before your next scheduled service and we can give you a two-hour window for the technician to arrive for your convenience. Your feedback is greatly appreciated and helps us improve our service.

Jun. 5th, 2024

star star star star star

Rachel Jensen

Ariel was great! Super helpful, knowledgeable, and personable. Great experience and am very happy with the service provided!

6 months ago Edited September 9, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and found our technicians to be knowledgeable and friendly. Your recommendation is highly appreciated, and we look forward to serving you again in the future.

Jun. 5th, 2024

star star star star star

Patty Curtin

Jose was very helpful explaining the process of the applications. On time! Very professional and friendly. Thank you Jose! Job well done.

6 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jose! Our team is dedicated to providing clear and comprehensive explanations, punctuality, and a friendly service. Jose exemplifies our commitment to excellence, and we're glad he could assist you effectively. Thank you for taking the time to acknowledge his hard work. We look forward to serving you again!

Jun. 5th, 2024

star star star star star

Joan Boyd

Daniel D was on time, thorough in his work, great communication skills (explained everything he was going to do), and friendly.

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel D provided you with timely and thorough service. It's always our goal to communicate effectively and ensure a friendly experience. We look forward to serving you again in the future.

Jun. 5th, 2024

star star star star star

Jeanne Logeais

I never have any wasp nests left after treatment. I had a real problem with wasps before Rove and now Rove keeps the wasps away.

6 months ago Edited June 12, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you are satisfied with the thoroughness and attention to detail of our service. Ensuring that every nook is checked and cleared is part of our commitment to providing excellent service. We look forward to serving you again in the future.

Jun. 5th, 2024

star star star star star

Susanne Adler Woodland Hills, CA

Josh listened to my concerns and provided useful information. It is the timely and helpful assistance that keeps me a customer.

6 months ago

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge Josh's efforts. We are thrilled to hear that you received the assistance you needed and that it has contributed to your continued loyalty as a customer. Our team is dedicated to providing timely and helpful support, and it's rewarding to know that this commitment is making a positive impact. We look forward to serving you again in the future.

Jun. 5th, 2024

star star star star star

Dennis Feller Chicago, IL

Very knowledgable. Great customer service skills. Answered all my questions. We want him back on future service calls

7 months ago

Reply from Rove Pest Control

Thank you, Dennis.

Jun. 5th, 2024

star star star star star

Stan Miller Albert Lea, MN

The support staff at Rove Pest Control were very helpful and friendly. They communicated with me effectively and followed up with me as promised.

7 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our team. We are thrilled to hear that our support staff provided you with the helpful and friendly service we strive for at Rove Pest Control. Effective communication and reliable follow-up are core to our customer service commitment. We look forward to serving you again in the future.

Jun. 7th, 2024

star star star star star

Sherryl Smith

Jacob kindly knocked on my door to introduce himself and to let me know what treatments he would be using around my home.

8 months ago Edited August 21, 2024

Reply from Rove Pest Control

Thank you for sharing your positive experience with Katrell and our services at Rove. We're delighted to hear about the professionalism and thorough communication you received. It's our priority to ensure your home remains free of pests, and we're glad to know our quarterly visits have been effective. Should you need any further assistance or have any concerns, please don't hesitate to reach out to us. Your satisfaction and peace of mind are our top goals.

Jun. 7th, 2024

star star star star star

LaWanna Saint Paul, MN

Cory was professional and thorough. He is always good about advising us of any issues and is an excellent technician. Thanks Cory!!

8 months ago

Reply from Rove Pest Control

We're thrilled to hear that Cory provided you with top-notch service! His dedication to professionalism and thoroughness is a cornerstone of our commitment to quality. We'll make sure to pass along your kind words and appreciation to him. Thank you for taking the time to acknowledge Cory's hard work and for choosing our services. We look forward to serving you again!

Jun. 7th, 2024

star star star star star

Eleanor Minneapolis, MN

Very kind and attentive. Izzy called 20 minutes before he was going to arrive, which was appreciated as not every tech has done this before.

8 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that Izzy's proactive communication added to your service experience. It's our priority to respect your time and keep you informed. We look forward to providing you with exceptional service in the future as well.

Jun. 7th, 2024

star star star star star

Jacob And Danny Vlogs Detroit, MI

The technician had outstanding knowledge regarding all of my issues and resolve them, professionally and efficiently. I would highly recommend to anyone he went above and beyond!

1 year ago

star star star star star

saaid leon Phoenix, AZ

Mike B came out did a great job and asked if I had any spots I needed him to target. I told him about the ant colonies popping up in the yard and he took care of those. Thanks!

1 year ago

star star star star star

Chris Regan

Mike N. Did a fantastic job and he gave great attention to ensuring my service was performed successfully. I appreciate his friendliness and I continue with Rove because of the great service. Thanks!

1 year ago Edited May 16, 2023

Reply from Rove Pest Control

I am happy to hear that Jason and Tyrell were able to be so helpful! We appreciate your business! Have a great day!

Feb. 24th, 2023

star star star_border star_border star_border

Nancy Schille Saint Paul, MN

When I initially "signed their contract" I was assured they took care of a mole infestation I am dealing with. I just completely re-landscaped my entire yard including sod - expensive!! They came out and put down poison which did absolutely NOTHING! I called back a few weeks later when I could clearly see the problem was getting worse. They came out and put down the same poison. Again, no results! By now, they had killed new shrubs and a lot of my new sod. Mole tunnels everywhere! I called again telling them how unhappy I was and that their poison doesn't work and maybe they should apply traps. I wanted to cancel and was assured they would get to the bottom of the issue so I tried one more time. They came out again only to apply the same poison again saying they don't put down traps. Meanwhile more of my yard was being destroyed!!! I called to cancel and ask for a refund which of course they refused!!! All they did was take my money.....very disappointed, DON'T WASTE YOUR MONEY!

1 year ago

Reply from Rove Pest Control

I'm sorry to hear how frustrating the moles have been. I reviewed your account and noticed that there is more going on than just moles. I was not surprised knowing that area of Mahtomedi. We have worked with lots of accounts out there. Most respond to the treatment performed, but there are some cases where moles and voles have a deep strong hold and take time to work through. It appears as though we were only able to work through the initial service and 2 free follow ups before the account was canceled. We would love to dive deeper and work further with you, but it does take time and commitment to work through some of these populations. For reference, I was running field research on a property nearby there and pulled out 21 moles in a week. Another yard a few blocks away only had 1 in a year. Considering how relatively new the account was, I'm not sure there was much time for fully determining the extent of control needed and getting plans in place. If you would like to continue tackling the issue, we still have several weeks to progress with the moles and months to continue working with the voles to work through the population.

Nov. 8th, 2022

star star star star star

Leogoddess K Phoenix, AZ

Eric is always on point! He's always very thorough and I know I can count on his service. He's knowledgeable and keeps me informed and I definitely appreciate how he takes care of my property! Thanks so much Eric!

2 years ago

Reply from Rove Pest Control

We are so glad to hear that Eric was able to give you such a great experience and be so helpful! Thank you for taking time to leave a review!

Jan. 12th, 2023

star star star star star

Jones San Jose, CA

Jeered was very professional and accommodating to my schedule. I had to leave while he was still working and when I returned he completed the job and secured the yard. Thank you.

2 years ago

Reply from Rove Pest Control

We are so glad that Jeered was able to be so helpful!

Dec. 29th, 2022

star star star star star

Alex Orosco Avondale, AZ

Eric remembered my name and had a brief conversation about the service and product. He always ask if everything is ok with the service and if there is any activity of any kind around the yard. Thank you Eric

2 years ago

Reply from Rove Pest Control

Thank you for your great feedback. Eric will be excited to hear about the results of his efforts. This will also be helpful to share with the team to illustrate the impact that we can have on both the pests and the element of service itself. We appreciate your business and support. Have a wonderful rest of the week!

Jan. 13th, 2022

star star star star star

D. Hartwell

Mike was punctual and friendly. He also provided great feedback about solutions to my bug infestation besides the scheduled applications. He was very respectful of my property as well.

3 years ago Edited April 18, 2022

Reply from Rove Pest Control

That sounds like a winning plan for communication and service, thanks for sharing. We appreciate your business and hope you are enjoying the beautiful Autumn as it rolls in!

Oct. 4th, 2021

star star star star star

Kristen Johnson Burnsville, MN

Jeremiah was beyond awesome!! We are thankful for his knowledge and kindness!! We have been serviced for a few years now and I'd have to say he is in the top 3! Thank you for having such great technicians!!

3 years ago

Reply from Rove Pest Control

That is quite the compliment, I look forward to sharing it with him. Keep us posted if you have anything else pop up that needs our attention. Thanks for your feedback and support!

Aug. 16th, 2021

star star star star star

Joan Gonzalez

Claire was very professional and provided excellent service. She was competent and if she did not know something, she was not hesitant to ask someone else at Rove. We were very pleased with her service.

3 years ago Edited June 12, 2024

Reply from Rove Pest Control

Talin will really appreciate the feedback and knowing his efforts are appreciated. We appreciate the perspective as well - thanks for taking the time to share it with us. Keep us posted on any additional needs that arise before we see you again. Haver a great week!

Jun. 8th, 2021

star star star star star

Jeffry Brick

Ariel is a very conscientious person when it comes to doing his job, he looks at the smallest details and doesn’t carry complete job. Rove is very fortunate to have an employee like him.

3 years ago Edited May 1, 2024

Reply from Rove Pest Control

Willi definitely knows his rodents! We are thrilled he was able to provide some helpful insight. Let us know if any new questions or situations arise. Enjoy your week!

Jun. 8th, 2021

star star star star star

Debra Jones Minneapolis, MN

Great job as usual. The tech bought along a trainee which was a very professional young man. I enjoy having him tag along. The job goes much faster and more through all with two people.

3 years ago

Reply from Rove Pest Control

That is great to hear. I will let the trainer and trainee know how it went for you - they will appreciate hearing it. Enjoy your upcoming holiday weekend and thanks for your business & support!

May. 27th, 2021

star star star star star

Jose Ramirez Phoenix, AZ

Eric did a great job! He was very thorough and seemed like a cool guy! Highly recommend the company. Eric sprayed and minutes later, bugs came out from the cracks. Truly impressed!

3 years ago

Reply from Rove Pest Control

It is always fun to see and hear about the results. Eric will appreciate the details for sure. Thank you for the feedback and support. Have a wonderful week!

May. 20th, 2021

star star star star star

Liz Highland, MI

The care of what you actually need around your home and yard, they listen tentatively and get the job done. If you have any additional problems afterwards they will back their word, as to getting the job done.

3 years ago

Reply from Rove Pest Control

You are 100% correct! If anything needs additional attention, we will provide it. Thank you for your business and support. Have a wonderful day!

May. 20th, 2021

star star star star star

Sandy Mathias

She was very thorough and also friendly.

2 months ago Edited August 23, 2024

Reply from Rove Pest Control

Sorry we missed you! We will reach out to see what all we need to do to get things back on track with a free follow up service. We look forward to speaking with you!

Aug. 13th, 2024

star star star star star

Kenneth Klein

they did everything they said they would do

2 months ago

Reply from Rove Pest Control

Thank you, Kenneth. Glad to hear this!

Aug. 15th, 2024

star star star star star

Rachel Franke

Came out in a timely manner. Friendly and informative.

2 months ago

Reply from Rove Pest Control

Thank you, Rachel. Glad to hear your service went well. We look forward to seeing you again!

Aug. 9th, 2024

star star star star star_border

Kathy Anderson

Katie was friendly and respectful. Answered all my questions efficiently.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Katie provided you with friendly and efficient service. Our team is dedicated to offering respectful and thorough support, so it's rewarding to know that we've met your expectations. We look forward to assisting you again in the future.

Aug. 9th, 2024

star star star star star

Michael Vegell

Excellent service and super nice technician.

2 months ago

Reply from Rove Pest Control

Thank you, Michael.

Aug. 9th, 2024

star star star star star

darlis bell-grass

Daniel did a wonderful job getting rid of our bugs!

2 months ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that Daniel provided excellent service and effectively resolved your bug issue. Our team is committed to delivering top-notch pest control solutions, and it's always rewarding to know that our efforts have made a positive impact. We look forward to serving you again in the future.

Aug. 9th, 2024

star star star star star

Laura Gerbec

The treatment was done in a timely manner.

2 months ago

Reply from Rove Pest Control

Glad to hear this, Laura.

Aug. 9th, 2024

star star star star star

Niel

Explained what she was going to be doing

2 months ago

Reply from Rove Pest Control

Thank you.

Aug. 5th, 2024

star star star star star

Brandii L

Jose was thorough and assessed the situations very well.

2 months ago Edited August 5, 2024

Reply from Rove Pest Control

Thank you.

Aug. 5th, 2024

star star star star star

J Murphy

Nice kid! Asked good questions and was thorough

2 months ago

Reply from Rove Pest Control

Thank you, J. Glad to hear this and look forward to serving you in the future.

Jul. 30th, 2024