Name: Rove Pest Control
Rating: 4.8

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Mae Erickson

Jill is an excellent technician and has been our main tech for the past several years. She is very knowledgeable and we have confidence in her service. Well done.

7 months ago Edited June 28, 2024

Reply from Rove Pest Control

Thank you, Mae.

Jun. 5th, 2024

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Gerry Whatton

Rachael M. Was Very Knowledgeable And Courteous. She was very thorough and did a Great job👍 She's diffently an asset to the company!!!!!! Thanks 😊 Gerry W.

7 months ago Edited June 13, 2024

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Daniel's knowledge and courteous demeanor made a positive impact on your experience. Our team is committed to providing excellent service, and it's great to know that we've succeeded. We look forward to serving you again in the future!

Jun. 7th, 2024

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Emma Zumsen Minneapolis, MN

Based on the description of the remediation service the booking person provided I was expecting full remediation inside and out. But when the tech arrived I was informed they could only do the foundation of the exterior (I had told the booking person I had a hole in the eaves of my roof that something was getting into). Internally, the tech's lack of experience and or thoroughness was evident. They asked where I had seen evidence of mice and only casually looked around. I asked them to move anything they needed to but nothing was moved and only bait boxes were used inside. I had mentioned radiators seemed to be a point of access but none of the holes were plugged and the tech didn't look anywhere except the specific places I (the non-rodent expert) told him to. I've now seen a mouse mosey out of a radiator pipe gap and cleaned out and plugged a major hole in an area where the tech just dropped a bait box. He was in and out in :30 minutes.

7 months ago

Reply from Rove Pest Control

Thanks for letting us know there is continued activity. We’ll reach out to you to get a few more details and get a free follow up service scheduled as needed under your service guarantee. We know mice are alarming and frustrating. We will take the necessary steps to get them taken care of for you. We look forward to speaking with you!

Feb. 15th, 2024

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Patty Donnelly Lakeville, MN

Brad was awesome. Very knowledgeable and explained exactly what he was going to do. Also very patient with all my questions. Thank you for your time, so appreciated!

8 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We're delighted to hear that Brad provided you with excellent service and was able to assist you thoroughly. Our team is committed to offering knowledgeable and patient support to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Lena K. Gardner El Cajon, CA

Well the technician was friendly and seemed competent. Unfortunately, he did NOT help my mouse issue. Not even a decrease in activity. Now I just feel frustrated and still need help. But have to save up again. The mice are still finding their way into my condo.

8 months ago

Reply from Rove Pest Control

We are glad to hear the technician experience was spot on. Now we just need to get the mice caught up to speed. Sometimes one time visits will work with rodents, but those aren't the standard. I'll have your account rep reach out to you to help you get a discount and apply what you have already spent toward a plan that will fit your needs best. We look forward to the next steps with you!

Jan. 26th, 2024

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Ronna Smitherman Hugo, MN

Travis was on time and very professional. He has inspected my home earlier and remembered the ins and outs of the property. He is personable and I appreciate his work.

8 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Travis. We are thrilled to hear that his punctuality and professionalism stood out to you during the inspection process. It's wonderful to know that his familiarity with your property and personable approach made a lasting impression. We truly value your appreciation of Travis's work and look forward to serving you again in the future.

Jun. 10th, 2024

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Jodi Brunner Minneapolis, MN

love Izzy He is the best. He comes and knows where to go and is always so friendly I look forward to his visits which is kinda crazy. He knows his stuff. please keep him on this route so we can keep his as our tech.

8 months ago

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear that Izzy has been providing exceptional service and making your visits enjoyable. His expertise and friendly demeanor are qualities we value highly, and it's great to know he's making a positive impact. Rest assured, we'll do everything we can to ensure Izzy continues to be your technician. Your satisfaction is our top priority, and we look forward to serving you in the future.

Jun. 11th, 2024

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Lance Pogones Northfield, MN

Jill is fantastic, trusted and exceptional at her job. She's beyond pleasant, reasonable, great at explaining answers to questions and very timely - when she says she is going to be there - she WILL be there.

9 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Jill's dedication and professionalism have made such a positive impact. Her commitment to being there when needed and providing clear, timely responses is a cornerstone of our service. We look forward to continuing to serve you with the same level of excellence you've come to expect from us.

Jun. 12th, 2024

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Debra Bradford Minneapolis, MN

Our technician explained everything in a way that we could easily understand. He was prompt and courteous. I would like it if he was the technician for all our appointments.

9 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our technician provided clear and courteous service. Ensuring that our customers feel fully informed and respected is our top priority. We'll make a note of your preference for this technician for future appointments. Your satisfaction is important to us, and we look forward to serving you again.

Jun. 17th, 2024

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Rocko Holmes

Ariel was thorough and clear. Provided simple steps along the way to better our pest problem. Was efficient with getting the job done and had all the answers to our questions. Glad I went with Rove!

10 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Ariel was able to assist you effectively and provide the clarity and solutions needed to address your pest concerns. Our team is committed to delivering efficient service and comprehensive support, so it's rewarding to know that we've met your expectations. We appreciate your trust in Rove and look forward to serving you in the future.

Jul. 9th, 2024

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Tony Mieloch Hugo, MN

Travis was very understanding and patient with us while deciding which treatment Rove offered. Once the decision was made, he provided detailed information on how and what products were being applied. Thank you Travis.

10 months ago

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Monica Jennings Tempe, AZ

This guy is amazing! He is on time, communicates clearly, he has professionalism. I never have to question anything because he will break it down for you step by step. I highly recommend him and would love him every visit.

10 months ago

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Janene Somerset, WI

I have been a customer of Rove Control for a couple of years!! They have an amazing customer service that definitely goes above and beyond for their customers!! Thank you!!

11 months ago

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Jen Conway

Very friendly and answered questions I had.

1 month ago

Reply from Rove Pest Control

Thank you, Jen. Have a great weekend!

Sep. 13th, 2024

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Tim Blaisdell

great job, very personable technician nice job!

1 month ago

Reply from Rove Pest Control

Thanks Tim! We appreciate your support both with our services and helping us on getting the word out through your stations. Have a great weekend!

Sep. 5th, 2024

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Amanda Nesbitt

David was kind, informative and helpful! Great service!

1 month ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent service. Our team is committed to offering informative and helpful support to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Sep. 4th, 2024

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Nicole Banholzer

Sam was professional, knowledgeable, and very helpful!

1 month ago

Reply from Rove Pest Control

Thank you, Nicole. We will be sure to pass this kudos along to Sam.

Sep. 4th, 2024

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Monique Resch

The front door light has cobwebs and some on the ceiling above it still.

1 month ago

Reply from Rove Pest Control

Thanks for letting us know what still needs our attention. We will get that taken care of for you. Have a great day!

Aug. 26th, 2024

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Andy Hanson

She was very good keep up the great attitude

1 month ago

Reply from Rove Pest Control

Thank you, Andy. Glad to hear this. Have a great weekend!

Aug. 23rd, 2024

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Ryan Crakes

On time and very professional. Did a great job

1 month ago

Reply from Rove Pest Control

Thank you, Ryan. Glad to hear this. Have a great day!

Aug. 21st, 2024

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Nour Hatab

Great service, punctual and professional

1 month ago

Reply from Rove Pest Control

Thank you, Nour.

Aug. 22nd, 2024

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Charles Ward

On time, accomodating, and professional service.

1 month ago

Reply from Rove Pest Control

Thank you, Charles.

Aug. 15th, 2024

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Delinda Beattie

Daniel gove good information on questions asked

1 month ago

Reply from Rove Pest Control

Thank you, glad to hear this, Delinda.

Aug. 15th, 2024

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Brad Larson

great service every time and very friendly team.

1 month ago

Reply from Rove Pest Control

Thank you, Brad. Glad to hear your experience was pleasant. We look forward to continuing service for your home. Have a great day!

Aug. 15th, 2024

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Sandy Mathias

She was very thorough and also friendly.

1 month ago Edited August 23, 2024

Reply from Rove Pest Control

Sorry we missed you! We will reach out to see what all we need to do to get things back on track with a free follow up service. We look forward to speaking with you!

Aug. 13th, 2024

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Kenneth Klein

they did everything they said they would do

1 month ago

Reply from Rove Pest Control

Thank you, Kenneth. Glad to hear this!

Aug. 15th, 2024

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Rachel Franke

Came out in a timely manner. Friendly and informative.

1 month ago

Reply from Rove Pest Control

Thank you, Rachel. Glad to hear your service went well. We look forward to seeing you again!

Aug. 9th, 2024

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adel labib Framingham, MA

Jonathan was exceptional and accommodating with everything that needed to be done and went above and beyond to make sure everything was done properly. He did an outstanding job and I have seen a lot less activity as a result of their continuous effort. The company has regularly returned as needed for anything requested.

1 year ago

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Светлана Друшлякова Mound, MN

Our technician Jacob A. always does a great job, always super helpful, listens to our concerns and takes care of the issue. Very friendly! Professional with explanations and how we can try and resolve the issues at hand in/outside the home.

1 year ago

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stephanie brumber Franklin, MA

Mandy was our service provider and I can't say enough about her She was informative, friendly, knowledgeable and overall amazing! We are happy to have assistance with our rodent situation and feel great about the process. many thanks for the timely response. couldn't be happier.

1 year ago

Reply from Rove Pest Control

Hello Stephanie!
We are glad to hear that Mandy was such a great help! We really appreciate your business!
Have a wonderful day!

Nov. 16th, 2022

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Eileen

Mike was very nice and friendly. He texted me when he was here and texted me when he was done. He also reminded me to shut my garage door after he left which was very nice. Sometimes just the little things make an experience great.

1 year ago Edited June 26, 2023

Reply from Rove Pest Control

Thank you so much for taking time to write such a positive review! We are so glad to hear that Eric was able to bring you some happiness on a hard day! We pride ourselves on the work of our technicians! We hope you have a wonderful day!

Oct. 31st, 2022

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Kim Pharmer Rochester, MI

Chris was so kind, helpful and knowledgeable. He presented a detailed plan that will hopefully take care of our challenge. He was patient as I asked a lot of questions. Hoping he can bring another bait trap by soon because we found a we know the mice were hiding after moving a small shed on the side of the house.

2 years ago

Reply from Rove Pest Control

It's so good to hear that Chris was able to be so helpful! We take pride in the work our technicians do!
If you ever need anything feel free to reach out to the office and we would be more than happy to help! Have a great day!

Oct. 17th, 2022

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Tobias Hogan Phoenix, AZ

I was having an ant problem in my house, called customer service and they were able to come to my house within 2 days. The technician & his partner freaking super dope guys. Friendly, patient and taught me some things asking them questions. Thank you all again and my 7 year old daughter definitely is happy not having to worry about ants now. :)

2 years ago

Reply from Rove Pest Control

We are so glad that our technicians and customer service were able to be so helpful! Thank you for such a great rating and thank you for choosing Rove!!

Jan. 12th, 2023

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Matt Zeigler Clio, MI

They are so friendly, and ask questions about the bug in and around our home! Also, they are great about giving me appt times that work for my job. Patrick arrived on time this morning, was kind and friendly and explained why he was doing the treatment that he performed today.

2 years ago

Reply from Rove Pest Control

Thanks for the awesome review, Matt! We work hard to meet high expectations, and we’re happy to hear we hit the mark for you. We value consistency and aim for the complete satisfaction of our customers. We can't wait for your next service appointment! Until then, we're here if you need anything.

Dec. 18th, 2021

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Dee Watts Southfield, MI

Patrick did a great job! He explained what he was doing and why and he answered all of my question. I was very pleased with his work ethic and the patience and care he showed. I will be recommending Rove Pest Control to my friends and family.

2 years ago

Reply from Rove Pest Control

That is wonderful to hear, we sure appreciate the recommendations! I look forward to passing your experience on to Patrick and the team. Thank you for your business and for taking the time to share with us. Keep us posted if you have anything pop up that needs our attention before it is time to see you again. Have a great day!

Nov. 17th, 2021

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Susan Armstrong Saint Paul, MN

I wasn’t successful with an email inquiry, but when I called they were sympathetic and helpful. They scheduled a free diagnostic estimate and followed up with another call to clarify time and date. The very nice young man who came in did a thorough check and determined we didn’t have bed bugs. No charge!

2 years ago

Reply from Rove Pest Control

That is one of the best pieces of news we can deliver! Thanks for letting us know about the email inquiry disconnect. We will look into that and smooth that process out. Thank you for your business and support. Have a wonderful weekend!

Oct. 16th, 2021

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Cathy Pavia Stoughton, WI

I am a new customer and this was my first scheduled service. The technician was prompt and arrived during the promised time frame. All requested work was completed. I'll be monitoring over the next few days to see if all pest problems have been eliminated. So far, so good....

2 years ago

Reply from Rove Pest Control

Glad to hear things are on the right track! Keep us posted if you see anything that needs further attention. Pests can be unpredictable sometimes when their nesting sites get disturbed, but our commitment is to keep on top of it for you and and make any necessary adjustments. Have a wonderful weekend!

Oct. 16th, 2021

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Terry Bell Farmington, MI

It was good to see Pat again, he always provides friendly and thorough service. This visit was in response to a call I made regarding hornets under my siding. The service was completed within two days of my call. Very pleased with Rove Pest Control.

3 years ago

Reply from Rove Pest Control

That is great that we were able to get out there and help out with that. Pat and the team will sure appreciate your feedback. Keep us posted if they need any more attention from us. Have a great week!

Oct. 4th, 2021

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Gene Doyle Minneapolis, MN

Izzy M serviced our home. He was Excellent h he i quoted about our concerns. He completed service in basement, garage & perimeter outside house. He was very thorough. We have been customers for many years & would highly recommend Rove

3 years ago

Reply from Rove Pest Control

Thank you very much for your tenured support - we love having you with us. I will thank Izzy for a job well done and encourage the rest of the team to keep up. Thank you for your business and support. Have a wonderful week!

Sep. 28th, 2021

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Sally Savage Minneapolis, MN

When I called Rove, the person answering the phone was very friendly and informative, answering all of my questions as I've never used a pest control company before. When Willie came out he was super nice. He explained what he was doing as he was doing it. Very educational and super friendly! Highly recommend Willie and Rove!

3 years ago

Reply from Rove Pest Control

This will be fun to share with Willie and the call team. Thanks for taking the time to share. We are excited to explore the new realm of pest control with you. If anything needs attention before it is time for us to head back out again, just let us know and we'll keep things squared away!

Aug. 5th, 2021

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Thao Hoang Minneapolis, MN

I like that Rove is fairly fast to get a technician out to re-service my property if needed. The technician I had today, Christian S was probably one of the best that we've had. He was thorough with the inspection and clearly explained what was done. Thank you.

3 years ago

Reply from Rove Pest Control

That is great to hear, thanks for sharing I'm glad Christian was able to properly take care of you. Keep us posted if things need any additional attention. Thanks!

May. 28th, 2021

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Michael Mack Walled Lake, MI

The technician appeared to be thorough in applying the product for crawling insects and fleas; however, I believe that I was told by the "salesman" that product would be applied to the lawn to protect against ticks and fleas (which I don't believe was done). Also. the technician stated that the equipment she had with her would not reach the underside of the deck to protect against wasps, which had been a major concern of mine in deciding to sign up for the pest elimination service.

3 years ago

Reply from Rove Pest Control

Thank you for the details. I will get something set up through customer service to make sure we get those areas treated. Keep us posted anytime anything needs fixed or simply needs extra attention.

May. 27th, 2021

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Shannon Riley Saint Paul, MN

Orlando listened to my concerns about mosquito control - heading into June. He was thoughtful and implemented the plan we discussed to fog the woods and breeding spaces of the mosquitoes and I believe he dropped pellets in wet areas. I truly hope it helps reduce the breeding of mosquitoes. I appreciate Orlando's conscientious work and communication.

3 years ago

Reply from Rove Pest Control

That is great to hear. Mosquito control is one of the more satisfying parts of pest control. It is fun to be a part of taking back yards from those menaces. Thanks for your feedback and support!

May. 25th, 2021

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Jeff W. Minneapolis, MN

Our technician Michall V. did an awesome job with our wasp problem. Saw many nests that he removed! Not every tech will find that many and I know we always have many. Michall is new to us and hope he visits again in the fall for our semi-annual service. I didn't get a chance to meet him personally but my wife did and she says he is a nice guy.

3 years ago

Reply from Rove Pest Control

Michael will definitely appreciate hearing your feedback - thanks! Those wasps can stay away from your property moving forward. Keep us posted if they need any more attention from us!

May. 25th, 2021

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Michael Blair Commerce, MI

I’ve had my third treatment and every time the tech was on time, professional, approachable, and made sure my needs were met. I had Mike B. come out to the house this time and did a great job making sure he sprayed inside areas I wanted as well as setup mice traps.

3 years ago

Reply from Rove Pest Control

I will make sure to personally thank Mike and let his team know how much of a difference these details make. Thank you for your business and support!

May. 17th, 2021

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Marcy Karakas Saint Paul, MN

I called to report bugs around my windows on May 6 and a technician was out to my house the following day to treat the issue. He was very polite and identified the bug as a clover mite very quickly. He proceeded to treat the affected areas and was efficient and effective in his work.

3 years ago

Reply from Rove Pest Control

That is great to hear, thanks for sharing. It is amazing how many of those clover mites can pop out of seemingly nowhere all at once. Keep us posted if they need any more of our attention. Have a great day!

May. 10th, 2021

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Mike Brown Hopkinton, MA

Bill is a great tech. Came to the door and showed tremendous care and consideration for our dog. Then he did a very thorough job of spraying our foundation, shrubs, trees and deck. We have been using Rove for 3 years now and the difference is incredible. We can actually enjoy our back deck without being attacked by mosquitos!

3 years ago

Reply from Rove Pest Control

Taking a yard back from mosquitoes has got to be one of their greatest joys in life. Bill will really appreciate hearing how his efforts have been fruitful. Keep us posted on any additional needs that arise. Thank you for your business and ongoing support!

May. 7th, 2021

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nucollies

Technician was TOPS! Friendly, knowledgeable, professional.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our technician delivered top-notch service and demonstrated the professionalism, knowledge, and friendliness we strive for. Your satisfaction is our priority, and reviews like yours make our day. We look forward to serving you again in the future.

Aug. 9th, 2024

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Rob Dougherty

Nice gentleman with technical knowledge and skills. Very helpful.

2 months ago

Reply from Rove Pest Control

Thank you, Rob. Glad to hear you were pleased with the service.

Jul. 16th, 2024

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Ron Bickle

Like the service. Like the technicians. Good value for the money.

2 months ago

Reply from Rove Pest Control

Thank you, Ron.

Jul. 19th, 2024