Name: Rove Pest Control
Rating: 4.8

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Noelle

Amy was very friendly and provided the service we requested

1 month ago

Reply from Rove Pest Control

Thank you.

Jul. 16th, 2024

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Sarah Hughes

Prompt and professional with a great personality!

1 month ago

Reply from Rove Pest Control

Thank you, Sarah.

Jul. 18th, 2024

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Holly Ryan

Polite, friendly and efficient. Thank you

1 month ago

Reply from Rove Pest Control

Thank you, Holly. Glad to hear this!

Jul. 18th, 2024

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Tom Kroll

was very professional and helpful! quick and efficient,

1 month ago

Reply from Rove Pest Control

Thank you, Tom.

Jul. 18th, 2024

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Bruce Margolis Minneapolis, MN

Patriot was professional and courteous as he performed his check of my house. I appreciated his knowledge. My only issue was that I was told, by the Rove scheduler, that I would get a call to let me know when someone was coming. This did not happen he just showed up. I would have liked a call.

8 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your feedback. We're pleased to hear that you found Patriot to be professional and knowledgeable during his visit. However, we sincerely apologize for the oversight regarding the scheduling call. We understand the importance of communication and will ensure that our team adheres to the commitment of notifying customers in advance. Your satisfaction is our priority, and we appreciate your understanding.

Jul. 9th, 2024

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Maureen Armstrong Maple Grove, MN

Ariel is so friendly and gave me information on what he was doing to control any pests and mice. Very kind and cheery. I appreciated his attention and his smile as he talked with me. He has been to my home for previous visits and I feel very confident in the service he provides.

8 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Ariel. We are thrilled to hear about the friendly and informative service you received during his visit. Ariel is a valued member of our team, known for his kindness and dedication to customer satisfaction. We look forward to continuing to serve your home with the same level of care and expertise. Your confidence in our service is greatly appreciated.

Jul. 9th, 2024

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adel labib Framingham, MA

Jonathan was exceptional and accommodating with everything that needed to be done and went above and beyond to make sure everything was done properly. He did an outstanding job and I have seen a lot less activity as a result of their continuous effort. The company has regularly returned as needed for anything requested.

1 year ago

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Светлана Друшлякова Mound, MN

Our technician Jacob A. always does a great job, always super helpful, listens to our concerns and takes care of the issue. Very friendly! Professional with explanations and how we can try and resolve the issues at hand in/outside the home.

1 year ago

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stephanie brumber Franklin, MA

Mandy was our service provider and I can't say enough about her She was informative, friendly, knowledgeable and overall amazing! We are happy to have assistance with our rodent situation and feel great about the process. many thanks for the timely response. couldn't be happier.

1 year ago

Reply from Rove Pest Control

Hello Stephanie!
We are glad to hear that Mandy was such a great help! We really appreciate your business!
Have a wonderful day!

Nov. 16th, 2022

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Eileen

Mike was very nice and friendly. He texted me when he was here and texted me when he was done. He also reminded me to shut my garage door after he left which was very nice. Sometimes just the little things make an experience great.

1 year ago Edited June 26, 2023

Reply from Rove Pest Control

Thank you so much for taking time to write such a positive review! We are so glad to hear that Eric was able to bring you some happiness on a hard day! We pride ourselves on the work of our technicians! We hope you have a wonderful day!

Oct. 31st, 2022

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Kim Pharmer Rochester, MI

Chris was so kind, helpful and knowledgeable. He presented a detailed plan that will hopefully take care of our challenge. He was patient as I asked a lot of questions. Hoping he can bring another bait trap by soon because we found a we know the mice were hiding after moving a small shed on the side of the house.

1 year ago

Reply from Rove Pest Control

It's so good to hear that Chris was able to be so helpful! We take pride in the work our technicians do!
If you ever need anything feel free to reach out to the office and we would be more than happy to help! Have a great day!

Oct. 17th, 2022

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Tobias Hogan Phoenix, AZ

I was having an ant problem in my house, called customer service and they were able to come to my house within 2 days. The technician & his partner freaking super dope guys. Friendly, patient and taught me some things asking them questions. Thank you all again and my 7 year old daughter definitely is happy not having to worry about ants now. :)

2 years ago

Reply from Rove Pest Control

We are so glad that our technicians and customer service were able to be so helpful! Thank you for such a great rating and thank you for choosing Rove!!

Jan. 12th, 2023

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Matt Zeigler Clio, MI

They are so friendly, and ask questions about the bug in and around our home! Also, they are great about giving me appt times that work for my job. Patrick arrived on time this morning, was kind and friendly and explained why he was doing the treatment that he performed today.

2 years ago

Reply from Rove Pest Control

Thanks for the awesome review, Matt! We work hard to meet high expectations, and we’re happy to hear we hit the mark for you. We value consistency and aim for the complete satisfaction of our customers. We can't wait for your next service appointment! Until then, we're here if you need anything.

Dec. 18th, 2021

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Dee Watts Southfield, MI

Patrick did a great job! He explained what he was doing and why and he answered all of my question. I was very pleased with his work ethic and the patience and care he showed. I will be recommending Rove Pest Control to my friends and family.

2 years ago

Reply from Rove Pest Control

That is wonderful to hear, we sure appreciate the recommendations! I look forward to passing your experience on to Patrick and the team. Thank you for your business and for taking the time to share with us. Keep us posted if you have anything pop up that needs our attention before it is time to see you again. Have a great day!

Nov. 17th, 2021

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Susan Armstrong Saint Paul, MN

I wasn’t successful with an email inquiry, but when I called they were sympathetic and helpful. They scheduled a free diagnostic estimate and followed up with another call to clarify time and date. The very nice young man who came in did a thorough check and determined we didn’t have bed bugs. No charge!

2 years ago

Reply from Rove Pest Control

That is one of the best pieces of news we can deliver! Thanks for letting us know about the email inquiry disconnect. We will look into that and smooth that process out. Thank you for your business and support. Have a wonderful weekend!

Oct. 16th, 2021

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Cathy Pavia Stoughton, WI

I am a new customer and this was my first scheduled service. The technician was prompt and arrived during the promised time frame. All requested work was completed. I'll be monitoring over the next few days to see if all pest problems have been eliminated. So far, so good....

2 years ago

Reply from Rove Pest Control

Glad to hear things are on the right track! Keep us posted if you see anything that needs further attention. Pests can be unpredictable sometimes when their nesting sites get disturbed, but our commitment is to keep on top of it for you and and make any necessary adjustments. Have a wonderful weekend!

Oct. 16th, 2021

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Terry Bell Farmington, MI

It was good to see Pat again, he always provides friendly and thorough service. This visit was in response to a call I made regarding hornets under my siding. The service was completed within two days of my call. Very pleased with Rove Pest Control.

2 years ago

Reply from Rove Pest Control

That is great that we were able to get out there and help out with that. Pat and the team will sure appreciate your feedback. Keep us posted if they need any more attention from us. Have a great week!

Oct. 4th, 2021

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Gene Doyle Minneapolis, MN

Izzy M serviced our home. He was Excellent h he i quoted about our concerns. He completed service in basement, garage & perimeter outside house. He was very thorough. We have been customers for many years & would highly recommend Rove

2 years ago

Reply from Rove Pest Control

Thank you very much for your tenured support - we love having you with us. I will thank Izzy for a job well done and encourage the rest of the team to keep up. Thank you for your business and support. Have a wonderful week!

Sep. 28th, 2021

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Sally Savage Minneapolis, MN

When I called Rove, the person answering the phone was very friendly and informative, answering all of my questions as I've never used a pest control company before. When Willie came out he was super nice. He explained what he was doing as he was doing it. Very educational and super friendly! Highly recommend Willie and Rove!

3 years ago

Reply from Rove Pest Control

This will be fun to share with Willie and the call team. Thanks for taking the time to share. We are excited to explore the new realm of pest control with you. If anything needs attention before it is time for us to head back out again, just let us know and we'll keep things squared away!

Aug. 5th, 2021

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Thao Hoang Minneapolis, MN

I like that Rove is fairly fast to get a technician out to re-service my property if needed. The technician I had today, Christian S was probably one of the best that we've had. He was thorough with the inspection and clearly explained what was done. Thank you.

3 years ago

Reply from Rove Pest Control

That is great to hear, thanks for sharing I'm glad Christian was able to properly take care of you. Keep us posted if things need any additional attention. Thanks!

May. 28th, 2021

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Michael Mack Walled Lake, MI

The technician appeared to be thorough in applying the product for crawling insects and fleas; however, I believe that I was told by the "salesman" that product would be applied to the lawn to protect against ticks and fleas (which I don't believe was done). Also. the technician stated that the equipment she had with her would not reach the underside of the deck to protect against wasps, which had been a major concern of mine in deciding to sign up for the pest elimination service.

3 years ago

Reply from Rove Pest Control

Thank you for the details. I will get something set up through customer service to make sure we get those areas treated. Keep us posted anytime anything needs fixed or simply needs extra attention.

May. 27th, 2021

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Shannon Riley Saint Paul, MN

Orlando listened to my concerns about mosquito control - heading into June. He was thoughtful and implemented the plan we discussed to fog the woods and breeding spaces of the mosquitoes and I believe he dropped pellets in wet areas. I truly hope it helps reduce the breeding of mosquitoes. I appreciate Orlando's conscientious work and communication.

3 years ago

Reply from Rove Pest Control

That is great to hear. Mosquito control is one of the more satisfying parts of pest control. It is fun to be a part of taking back yards from those menaces. Thanks for your feedback and support!

May. 25th, 2021

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Jeff W. Minneapolis, MN

Our technician Michall V. did an awesome job with our wasp problem. Saw many nests that he removed! Not every tech will find that many and I know we always have many. Michall is new to us and hope he visits again in the fall for our semi-annual service. I didn't get a chance to meet him personally but my wife did and she says he is a nice guy.

3 years ago

Reply from Rove Pest Control

Michael will definitely appreciate hearing your feedback - thanks! Those wasps can stay away from your property moving forward. Keep us posted if they need any more attention from us!

May. 25th, 2021

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Michael Blair Commerce, MI

I’ve had my third treatment and every time the tech was on time, professional, approachable, and made sure my needs were met. I had Mike B. come out to the house this time and did a great job making sure he sprayed inside areas I wanted as well as setup mice traps.

3 years ago

Reply from Rove Pest Control

I will make sure to personally thank Mike and let his team know how much of a difference these details make. Thank you for your business and support!

May. 17th, 2021

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Marcy Karakas Saint Paul, MN

I called to report bugs around my windows on May 6 and a technician was out to my house the following day to treat the issue. He was very polite and identified the bug as a clover mite very quickly. He proceeded to treat the affected areas and was efficient and effective in his work.

3 years ago

Reply from Rove Pest Control

That is great to hear, thanks for sharing. It is amazing how many of those clover mites can pop out of seemingly nowhere all at once. Keep us posted if they need any more of our attention. Have a great day!

May. 10th, 2021

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Mike Brown Hopkinton, MA

Bill is a great tech. Came to the door and showed tremendous care and consideration for our dog. Then he did a very thorough job of spraying our foundation, shrubs, trees and deck. We have been using Rove for 3 years now and the difference is incredible. We can actually enjoy our back deck without being attacked by mosquitos!

3 years ago

Reply from Rove Pest Control

Taking a yard back from mosquitoes has got to be one of their greatest joys in life. Bill will really appreciate hearing how his efforts have been fruitful. Keep us posted on any additional needs that arise. Thank you for your business and ongoing support!

May. 7th, 2021

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Laura Bolz

Well, the ants on the sidewalk haven't returned yet. Thanks!

2 months ago

Reply from Rove Pest Control

Great to hear, Laura. Thank you for taking the time to leave a review. It means a lot to us.

Jul. 10th, 2024

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Rich Hafdahl

She was well organized and paid attention to detail when doing the treatment.

2 months ago

Reply from Rove Pest Control

Thank you, Rich.

Jul. 1st, 2024

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michael macomber

He was very good he was very professional. And did a great job

2 months ago

Reply from Rove Pest Control

Thank you, Michael.

Jun. 21st, 2024

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Nico Samuelson

Very pleased with the service. Sebastian was very professional.

2 months ago

Reply from Rove Pest Control

Thank you, Nico. We will be sure to pass this along to Sebastian. Have a great weekend!

Jun. 21st, 2024

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Lane & Ashley Swansson

John was so good with our 3yo son & explaining things to me.

2 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that John provided you and your son with such a positive experience. Our team is dedicated to offering clear and helpful communication, and it's wonderful to know that John's efforts resonated with you. We look forward to serving you again in the future!

Jun. 12th, 2024

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Debbie Dickson

Well, of course he is wonderful. He was all about business 100%

2 months ago

Reply from Rove Pest Control

Thank you, Debbie.

Jun. 12th, 2024

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Joe Richie

Great job, plugged a few potential gaps around the AC line that I had overlooked. Thanks!

3 months ago

Reply from Rove Pest Control

Glad to hear everything went so well Joe!

Jun. 4th, 2024

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Matt Taschner

Sue is awesome! He is so knowledgeable and was happy to help us through the process. Thank you so much!

4 months ago

Reply from Rove Pest Control

We're thrilled to hear that Sue provided you with exceptional service and expertise during your experience with us. It's always wonderful to know that our team members are making a positive impact and helping our customers navigate through the process with ease. We'll be sure to pass along your kind words to Sue. Thank you for taking the time to share your feedback!

Jun. 5th, 2024

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Jane Cox

The technician arrived during the scheduled time-frame, inquired about any issues we were currently experiencing, and did his work.

4 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with our service. We're delighted to hear that our technician met your expectations by arriving on time and addressing your concerns efficiently. Our team is committed to providing thorough and attentive service, and it's rewarding to know that this dedication is reflected in your visit. We appreciate your feedback and look forward to serving you again in the future.

Jun. 5th, 2024

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Tiffany Wenngatz

Knowledgeable, pleasant, friendly and well-mannered. Did a wonderful, thorough job of addressing my concerns!!

4 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear that our team's expertise and courteous service met your expectations and successfully addressed your concerns. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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D3VILDOG 72

Great customer service, and knowledgeable about what they are doing. Was able to answer all of my questions no problem.

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you had a satisfying experience with our customer service team. Our staff is committed to providing comprehensive and knowledgeable support to ensure all your questions are addressed. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Rachel Jensen

Great experience! Quick and friendly service. Very knowledgeable technicians. Would highly recommend!

5 months ago Edited April 3, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and found our technicians to be knowledgeable and friendly. Your recommendation is highly appreciated, and we look forward to serving you again in the future.

Jun. 5th, 2024

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Julie Larson

Knowledgeable, pleasant and efficient. I liked he used a mirror around our house to look for entry spots. Great job!

5 months ago

Reply from Rove Pest Control

Thank you, Julie.

Jun. 5th, 2024

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Caren Page Cathedral City, CA

Talin, our technician is great and very thorough. I would definitely recommend him to anyone. Actually I did!

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our technician, Talin. We are thrilled to hear that his thoroughness and expertise stood out during your service. Our team is committed to providing exceptional service, and it's always rewarding to know that we've made a difference. We appreciate your recommendation and look forward to serving you again in the future.

Jun. 5th, 2024

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Scott Chapman

Very thorough look over of the house. Addressed all issues (nests, spray, bait traps, etc). Thanks Zach.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service. We're delighted to hear that Zach's thorough inspection and comprehensive treatment met your expectations. Our team is committed to addressing all pest-related issues effectively, and it's rewarding to know that our efforts have made a difference. We appreciate your feedback and look forward to serving you in the future.

Jun. 5th, 2024

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Dennis Feller Chicago, IL

Very knowledgable. Great customer service skills. Answered all my questions. We want him back on future service calls

6 months ago

Reply from Rove Pest Control

Thank you, Dennis.

Jun. 5th, 2024

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Stan Miller Albert Lea, MN

The support staff at Rove Pest Control were very helpful and friendly. They communicated with me effectively and followed up with me as promised.

6 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our team. We are thrilled to hear that our support staff provided you with the helpful and friendly service we strive for at Rove Pest Control. Effective communication and reliable follow-up are core to our customer service commitment. We look forward to serving you again in the future.

Jun. 7th, 2024

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Sherryl Smith

Jacob kindly knocked on my door to introduce himself and to let me know what treatments he would be using around my home.

6 months ago Edited August 21, 2024

Reply from Rove Pest Control

Thank you for sharing your positive experience with Katrell and our services at Rove. We're delighted to hear about the professionalism and thorough communication you received. It's our priority to ensure your home remains free of pests, and we're glad to know our quarterly visits have been effective. Should you need any further assistance or have any concerns, please don't hesitate to reach out to us. Your satisfaction and peace of mind are our top goals.

Jun. 7th, 2024

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LaWanna Saint Paul, MN

Cory was professional and thorough. He is always good about advising us of any issues and is an excellent technician. Thanks Cory!!

6 months ago

Reply from Rove Pest Control

We're thrilled to hear that Cory provided you with top-notch service! His dedication to professionalism and thoroughness is a cornerstone of our commitment to quality. We'll make sure to pass along your kind words and appreciation to him. Thank you for taking the time to acknowledge Cory's hard work and for choosing our services. We look forward to serving you again!

Jun. 7th, 2024

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Eleanor Minneapolis, MN

Very kind and attentive. Izzy called 20 minutes before he was going to arrive, which was appreciated as not every tech has done this before.

7 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that Izzy's proactive communication added to your service experience. It's our priority to respect your time and keep you informed. We look forward to providing you with exceptional service in the future as well.

Jun. 7th, 2024

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Sal Dufault Hugo, MN

He was absolutely a lovely individual. Very polite and listened to my concerns and responded with a clear plan to remedy

7 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are thrilled to hear about your satisfactory experience with our team member. It's our top priority to listen attentively and provide clear solutions to our customers. We look forward to serving you again and continuing to meet your expectations.

Jun. 11th, 2024

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Lana Lager Mound, MN

Brad went above and beyond to secure my home from mice. He was very helpful and thorough. I’m very appreciative of his service.

8 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Brad's service. We are thrilled to hear that he exceeded your expectations in securing your home from mice and provided thorough assistance. Your appreciation is greatly valued, and we look forward to serving you again in the future.

Jul. 9th, 2024

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Michelle

Cory is the best! He is very good at explaining everything, is patient with all my questions and is very knowledgeable! Definitely recommend!

8 months ago

Reply from Rove Pest Control

Thank you for your kind words and recommendation! We're thrilled to hear that Cory provided you with an excellent service experience. His dedication to clear communication and patient assistance reflects our commitment to customer satisfaction. We look forward to serving you again!

Jul. 9th, 2024

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Juan Aureoles Phoenix, AZ

Showed up right on time and took care of our exterior and interior in a timely manner. Checked everywhere without being prompted to do so. Very friendly as well!

11 months ago