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Rove Pest Control

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8.8

Overall Score

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Nic Landowski Saint Paul, MN

Reasonable prices great customer service very knowledgeable staff

3 months ago

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T Red

Found and sealed an entry point to address minor activity inside the home.

3 months ago

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Theresa Parks Minneapolis, MN

They are consistent and reliable. I really enjoy their service

3 months ago

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vanessa Hinton

Jon M did a a great job. He explained what he did and asked if I had any concerns or questions.

3 months ago

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Sarah Stoesz Minneapolis, MN

We received outstanding service from Orlando and are very happy with the results.

4 months ago

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Rick G

Jonah was very pleasant to deal with, and completed his tasks in short order, much appreciated

4 months ago

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Kathy Estrin

Never called and went to the wrong house to service

1 week ago

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Reply from Rove Pest Control

Oh no! That is not what we want to hear, but we are eager to get this fixed for you. We will reach out to you to sort out what happened and how we can get it squared away for you. I want to make sure we got your new address in there correctly to begin with. After that, we need to get a technician out to take care of your service. We look forward to getting things right! Thanks for your notification of the issue and for your patience while we get it sorted out.

Apr. 19th, 2024

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Patricia Jackson Mesa, AZ

Michael was very professional, knowledgeable and kind. We enjoyed meeting him and all the information he provided us !

7 months ago

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Magdolina Abbou West Bloomfield, MI

I was very pleased with the service provided by your technician, JB , he was very thorough and courteous .

8 months ago

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Timothy Kotlarek Wixom, MI

JB understands the problem we have with ants. He did find a possible place where they enter the house. I am addressing that area hope it works.

9 months ago

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Ignacio “Iggy” Garcia Gilbert, AZ

Courteous, listened to our pest issues and immediately went to work on making sure the proper pest barriers were set. No more scorpion issues!

10 months ago

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C Saladin Pinckney, MI

Great Job - quick response! We called for follow up service from a month ago and Rove sent a technician the same day! The technician was great!

11 months ago

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Lillian Lewis Gilbert, AZ

Rob was great at letting me know when he was coming, when he was here and what he would be doing since this was my first time working with him. The service was great!

1 year ago

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Mary Jo Cress Berkeley, CA

Rove always does a great job with our pest Robles PLUS they have the best customer service! Diane is especially helpful, knowledgeable and kind. I highly recommend Rove!

1 year ago

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Reply from Rove Pest Control

Thank you so much for the positive words! We are so happy that we are able to be so helpful, especially Diane! Have a wonderful day!

Oct. 17th, 2022

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Dale Morris Garden City, MI

Very Informative, knowledgeable,and Professional. Did a great job, explained in a though manner,what he was doing. Would recommend to family and friends!

1 year ago

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Reply from Rove Pest Control

Thank you for your positive review! We pride ourselves on our technicians knowledge and service! We are so happy that we were able to help!

Oct. 20th, 2022

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Kelsey Tinklenberg Minneapolis, MN

The representative was extremely friendly and nice, however there are still spiderwebs around my house that he didn’t wipe down, there’s a ton of spiderwebs in my shed that did not get wiped out, I’m not even sure if he sprayed in there. I thought that was part of my service. At this point in time I am really unsatisfied with the service that I have been receiving

2 years ago

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Reply from Rove Pest Control

Thanks for letting us know. I have let customer service and the service manager know we need to get things squared away for you. We look forward to connecting with you to get a better solution scheduled.

Aug. 16th, 2021

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Eugene Zanella Hopkinton, MA

Everything went smoothly from making appointment through this review. Added more request for areas treated and technicians were happy to meet our requests!

2 years ago

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Reply from Rove Pest Control

We are thrilled we were able to take care of what was needed. Anytime something specific needs attention, just let us know. Have a great weekend!

May. 27th, 2021

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Lisa Ann Meuwissen Minneapolis, MN

Nicholas did an EXCEPTIONAL job as usual! He was so professional, diligent, thorough and so nice. We are so impressed and would recommend him and your company to anyone.

2 years ago

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Reply from Rove Pest Control

Thank you for your business and support. Nicholas will be excited to hear what you have to say. Keep us posted if you need anything else before we see you again.

May. 20th, 2021

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Franko Gabbara Rochester, MI

By far the best tech in the pest industry. always on time and check with the customers on whether they have any additional areas need to be treat prior to his departure.

2 years ago

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Reply from Rove Pest Control

That is fun to read, thanks for sharing! This will be a fun piece for today's meeting. Keep us posted if you need us to take care of anything else before it is time to see you again. Thanks and have a great day!

May. 19th, 2021

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Nathan Luscri Eden Prairie, MN

Friendly people on the phone and those who come to the house. Always come back in a timely fashion if I need a return visit. Very pleased after several years of service.

2 years ago

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Reply from Rove Pest Control

We sure appreciate the continued support. Thank you for the helpful feedback. This will go a long way in keeping the team pointed in the right direction. Have a wonderful week!

May. 20th, 2021

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Alejandro Cortez White Lake, MI

The technician did not attempt to present themselves even though i was home. I saw them work to remove the wasp nests but nothing else. They were here for a few minutes. I saw no application or treatment for insects on my property. I don't believe I will retain this service.

2 years ago

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Reply from Rove Pest Control

Thank you for letting us know. I see that things are already set up in your account to have a free re-service done soon. Please give us a call if things are not done as they should. We stand behind our service and fully expect you will see the results you should get moving forward. Thank you and have a great day!

May. 17th, 2021

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78Knucklez Phoenix, AZ

Only 3 visits in but zero issues and excellent pest control so far. Techs are very courteous and they never act like they got to leave before they even got here

2 years ago

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Reply from Rove Pest Control

That is wonderful news, we want to keep that focus on you while we are there. If anything needs more of our focus before the next visit, just let us know. Otherwise, thank you for your business thus far and we look forward to providing many more. Have a wonderful week!

May. 11th, 2021

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Don Penrod Phoenix, AZ

Very professional very thorough and really friendly thank you for such a good job I would recommend you and your company to anyone looking for Pest Control

2 years ago

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Reply from Rove Pest Control

That is a great stack of adjectives to share with the team to encourage them to keep serving in that direction. Thank you for your business and support.

May. 7th, 2021

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Cindy Davy Savage, MN

He was very thorough, pleasant and professional

3 months ago

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Kathy Maple Grove, MN

Thorough and polite. We thought he did a good job

3 months ago

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Bill Brino Chicago, IL

Always very thorough, courteous and on-time

3 months ago

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KURT HIELSBERG Maple Grove, MN

They have done a good job Keeping our house bug free.

3 months ago

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Beth Mulcahy Saint Paul, MN

Sue was great! Explained what he did and gave suggestions!

3 months ago

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Mark Weinreich Minneapolis, MN

He was very detailed and thorough. Appreciate work.

3 months ago

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Amanda Jacobson Saint Paul, MN

Always great to work with and very knowledgeable.

3 months ago

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Paul Allen Eden Prairie, MN

Good service call. On time and performed tasks as required

3 months ago

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Linda Charles Minneapolis, MN

Austin was great, took boots off and sprayed in and outside of the house.

4 months ago

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Margo Higley Eden Prairie, MN

I am fortunate enough to always have Jacob A and he is great and very nice.

4 months ago

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Debra Siebell Inver Grove Heights, MN

Technician seemed put out as to what I was asking him to do...which in the past has been done automatically.

4 months ago

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Reply from Rove Pest Control

Thanks for letting us know there was a disconnect that needs resolved. We will contact you to find out some details so we can correct and train the technician that was misaligned, update nots on the account as needed to avoid any future issues, and set up a free follow up for whatever was not addressed. We look forward to learning more from you!

Dec. 1st, 2023

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Janet Dahlem Minneapolis, MN

I so appreciated that Jose was so friendly, professional, and knowledgeable.

4 months ago

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Robert White Mesa, AZ

very professional and went out of. his way to ask us what we needed.

5 months ago

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james coppa

Was charged twice for a service. If you offer a second spraying free just book it. Was charged twice after I was absolutely clear that I payed for the second spraying. They took the order than charged me again. They said because it was longer the 4 weeks. WTF

9 months ago

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Reply from Rove Pest Control

Thanks for bringing this concern up; it highlights a potentially great solution for you. Products for these kinds of treatments are limited by EPA regulations to only last 3 months. For this reason, we recommend people have barriers reinforced quarterly. This not only keeps the best barriers up for protection, but also allows for cost savings. Since the two one-time services you requested were on this interval (3 months apart), it makes sense that the barriers would be needing reinforcement. What makes the most sense is to convert your account to a quarterly account and apply the difference in cost toward future services. This will provide the protection you need and the cost savings you are looking for. We will reach out to go over this option with you shortly.

Jul. 19th, 2023

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Tom Czech

Ari, is a great technician, and the reason we renew. An office issue: can we receive a "window" of appointment time vs waiting all day .

2 weeks ago

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Dennis Feller Chicago, IL

Very knowledgable. Great customer service skills. Answered all my questions. We want him back on future service calls

2 months ago

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Pete Bjurstrom Saint Paul, MN

Travis was very thorough and he answered all of my questions. He also offered to come back in 2 weeks if we say any kind of a problem.

2 months ago

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Tom S. Phoenix, AZ

Fast, Efficient Friendly Service always taking care of our needs in a timely manner. I recommend them to anyone with pest control needs.

1 year ago

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Reply from Rove Pest Control

Thank you so much for taking time to give us such a great review! I am happy that we were able to be so helpful with your pest control needs!

Oct. 14th, 2022

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JeremiahH Minneapolis, MN

High quality service. The guy that came out was very personable and took good care to place things safely around my house.

1 year ago

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Reply from Rove Pest Control

Thank you for such a positive review! We are glad that we were able to help with your pest issue safely!

Oct. 20th, 2022

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JulieH27 Mesa, AZ

Our technician, Eric D, is awesome, friendly, and always answers Amy questions or concerns. I love having him as our person. Thank you Eric!

1 year ago

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Reply from Rove Pest Control

Thank you for saying such great things about Eric. We are glad that he was so helpful! Thank you for choosing Rove!

Jan. 12th, 2023

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Rita Natick, MA

Rove has always come within the time frame of the appointment. They get right down to business and are well informed as to what needs to be done.

2 years ago

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Reply from Rove Pest Control

Thank you for review Rita, we love to hear that our technicians are doing such an awesome job! If you should need anything before your next appointment, please feel free to give us a call!

Jan. 5th, 2022

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Phil Williams Southfield, MI

Patrick was excellent; covered all of our concerns with utter professionalism and was extremely efficient. Would give 6 stars if I could.

2 years ago

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Reply from Rove Pest Control

Hi Phil, thank you for your glowing review, our technicians put a lot of work into providing a top-tier customer experience. If you should need anything between now and your next appointment, please reach out to us. Have a great weekend!

Dec. 18th, 2021

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Vianey Marquez Los Angeles, CA

Im very happy with rove pest control and all the employees! Eric is great and Larry too! Thank you I’ll be recommending your company ❤️

2 years ago

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Reply from Rove Pest Control

We sure appreciate it. I just met with Larry and thanked him for taking good care of your service. He appreciated the feedback. Have a wonderful weekend!

Oct. 29th, 2021

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Stewart korn Baldwin, WI

I like the communication and detailed answers to my concerns with the ongoing issues. There was a recent service about a week later the whole side of my apartment building was covered in box elder bugs. Also there still an issue of bees in my soffit area.

2 years ago

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Reply from Rove Pest Control

Thanks for letting us know about the situation there. Box elder bugs are swarming right now (and unfortunately in record numbers for the past 8 or so years). It will take some time for the products to work through them as some contact it and new ones fly in. I’ll notify customer service so they can get a follow up scheduled for the minimum wait time after the last application (EPA guidelines). Thanks for your business and have a great day!

Sep. 27th, 2021

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Paul Minneapolis, MN

Prompt, professional and courteous. Called a day ago about box elders starting to become a problem and they were out the next day. Rove rocks

2 years ago

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Reply from Rove Pest Control

We are glad we get to knock out those box elder bugs…they sure hit early this year. Enjoy the fall and thanks for being such an awesome customer!

Sep. 26th, 2021

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Chuck Holm Minneapolis, MN

I was not pleased with my last service, so they provided this round free of charge. The technician was excellent and we are happy customers again.

2 years ago

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Reply from Rove Pest Control

We are glad to hear things are back on track. Keep us posted if there is anything else that you need before your next visit. Have a great week & thanks for your feedback and business!

Aug. 17th, 2021

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Mark Minneapolis, MN

This re-treatment went well with Jonah's conscientious listening to my concerns, answering questions and then servicing our property.

2 years ago

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Reply from Rove Pest Control

That is very helpful to hear. I look forward to sharing this with Jonah and the team. It is fun to hear when their efforts are impactful. Thank you for your business and support. Have a great week!

Aug. 9th, 2021