Name: Rove Pest Control
Rating: 4.8

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Kim Forbes

LOVED David - he was thorough, explained the process in detail regarding different bait, and went above and beyond in finding hidden holes and filling them. We really appreciated his service and would love to have him back at our next quarterly check.

10 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with David. His dedication to providing thorough and informative service is a great example of our commitment to customer satisfaction. We'll make sure to pass along your kind words and look forward to serving you again at your next quarterly check.

Jun. 7th, 2024

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Karen Harper Minneapolis, MN

We have been using Rove for three and a half years now would recommend them! Today we had Sue as our tech and we have had him a few times now! He is very professional, knowledgeable and friendly! I have asked him several questions and he gave thorough explanations! All of Rove’s techs have done a great job.

11 months ago

Reply from Rove Pest Control

Thank you for your glowing review and for choosing Rove for the past three and a half years. We're thrilled to hear about your positive experiences with Sue and the rest of our team. Our technicians, like Sue, strive to provide professional, knowledgeable, and friendly service, and it's gratifying to know that their efforts are appreciated. Your feedback is invaluable to us, and we look forward to continuing to serve you with excellence.

Jun. 7th, 2024

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Kanga Kitty

Megan and her partner that was here today were awesome! Very attentive, listened carefully to my concerns and addressed accordingly. Super nice and friendly but very professional. I very much appreciated her attention to detail and for the information and knowledge on mice! Thank you Megan!!

11 months ago Edited January 29, 2024

Reply from Rove Pest Control

Thanks for the great feedback on Sue. He will sure appraise hearing it. We also appreciate the opportunity to do some further training with today's technician. We'll reach out to you to find out some more details and see if we need to schedule any free follow up service. With the name on here not showing up in our system, if you don't hear from us within 24 hours, please give us a call so we can ensure everything gets resolve.d. We look forward to speaking with you soon!

Jan. 17th, 2024

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Conner McCall Minneapolis, MN

Sue did a great job walking me through the basement to try and discover the issue that was allowing mice to enter the home. We inspected inside and outside and he explained what he was seeing and offered some ideas on what I can do to help reduce their occurrence. Exceptional service.

11 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review. We're thrilled to hear that Sue provided exceptional service and was able to assist you thoroughly in identifying the issue with mice in your home. Our team is committed to offering helpful and informative service, and it's great to know that Sue's efforts to inspect and offer preventative solutions were appreciated. We look forward to serving you again in the future.

Jun. 20th, 2024

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Tara Dressler

Our tech Cory is a pleasure to work with. He always shows up with a great attitude, is willing to answer all my absurd questions and conducts himself in a professional manner. Thank you for doing what you do so I don't have too!

11 months ago Edited June 7, 2024

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Cory! It's wonderful to know that his professionalism and eagerness to assist have made a lasting impression. We always strive to provide exceptional service and answer any questions you may have, no matter how big or small. Your acknowledgment is greatly appreciated, and we look forward to continuing to serve your needs in the future. Thank you for choosing our services!

Jun. 20th, 2024

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Lynn Kriva

Nick was great! Super helpful. He answered all of my questions.

1 month ago

Reply from Rove Pest Control

Thank you for sharing your experience, Lynn! It’s fantastic to hear that Nick provided such helpful and thorough service. We strive to ensure our team is always ready to address questions and provide support, and it’s great to know Nick exceeded your expectations. If you ever need further assistance, don’t hesitate to let us know. We're always here to help!

Nov. 21st, 2024

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Wendy Rossi

Pleasant technician - polite and appeared to know what he was doing!

1 month ago

Reply from Rove Pest Control

Thank you for your kind words, Wendy! We’re delighted to hear that your experience with our technician was a positive one. We place a high priority on professionalism and expertise, so it's wonderful to know our team member made a great impression. Your feedback reassures us that we're delivering the level of service our customers deserve. If you have any additional needs or questions, please don’t hesitate to reach out!

Nov. 21st, 2024

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Naomi Odell

Prompt, friendly, knowledgeable care and service provided, thank you Tony!!

1 month ago

Reply from Rove Pest Control

Thank you, Naomi! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 30th, 2024

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m walstead

Jamie is considerate, through and respectful. He immediately recognized our concerns and applied multiple resources at his disposal. In addition he offered a follow up within the next two weeks by a technician instigated by the company and not relying on us to remember. We are are very pleased with his approach and professionalism. We request he do the follow up and further services. Thank you Jamie!

1 year ago

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Melissa Mills Phoenix, AZ

Juan G stopped by yesterday to let me know the great services Rove provides and after his outstanding explanation I decided to sign up. Today I met Mike and Eric the service managers and they provided exceptional service. I am very pleased with this team and glad I made the right decision to switch over after being price gouged and not provided any type of customer service during service visits. I can't wait to tell my neighbors and any one else about Rove. Whatever you are doing keep doing it!!!

1 year ago

Reply from Rove Pest Control

Melissa,
Thank you so much for taking time out of your day to write such positive words about our employee's. We are so happy to hear that they were able to make your experience with us so fantastic! Thank you so much for choosing Rove, we really appreciate your business!

Jan. 19th, 2023

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Debra Samuelson Minneapolis, MN

Matt is a knowledgeable servicemen who gave me a detailed plan of where the moles were living in our yard and how he would get rid of them. He listened to my concerns and took our dogs into consideration with the plan. Matt is professional and friendly person who is very intelligent. I absolutely would hire him again and hope that he can service us the next time!! Scott and Debra S., Marine on St. Croix, MN

2 years ago

Reply from Rove Pest Control

Thank you Scott and Debra! We are so glad that Matt was able to make your experience with our business great! Thank you for your feedback! Have a great day!

Oct. 12th, 2022

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Jerry Lutzen Lakewood, CA

They were visiting another house down the street from us and we asked if they could stop by and check a few issues (spider webs and full pest trap in the garage). They supported our request immediately and were so friendly in doing so. We have had great luck with every technician that has come out to see us. Please give kuddos to Mike also as he was with Eric and helped take care of our concerns.

2 years ago

Reply from Rove Pest Control

We are so glad to hear your story about your great experiences with our company! We love being able to help! Thank you for the great rating!

Jan. 12th, 2023

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Derrick Jones Niles, MI

Rove Pest control was great to work with. My mom had an issue with bed bugs and JB came out to assess the problem, which was pretty bad. Having explained the process, JB was here on time and mitigated the pest. But more than that, he made himself available for any questions that I had, which I had a lot. We are a satisfied customer after using their services. Big thank you to JB and Rove Pest Control…!

2 years ago

Reply from Rove Pest Control

Thank you for the awesome comments about JB. We are glad to see that he was able to be so thorough and helpful! Thank you for your business!

Jan. 12th, 2023

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Ashley T Detroit, MI

We just had our second treatment with Michael from Rove Pest Control. To say we are happy is an understatement. We have noticed a dramatic decrease in bugs since having our initial treatment. Michael has been wonderful to work with! He is extremely patient with our concerns. Michael has taken the extra time on both visits to make sure that all areas of our home indoor and out are sprayed to our liking. He takes note of our problem areas and really takes the time treating those areas. We are looking forward to continuing using Rove Pest Control in the future to keep our home Pest free.

3 years ago

Reply from Rove Pest Control

Thank you for your enthusiastic and detailed feedback. Michael will be quite excited to hear about the results of his efforts. This will also be helpful to share with the team to illustrate the impact that we can have on both the pests and the element of service itself. We appreciate your business and support. Have a wonderful week!

Oct. 4th, 2021

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Murid Amini Minneapolis, MN

Our pest control folks always go above and beyond. I don’t like bugs, I don’t like mice. Thinking about them makes me sick. The Rove team always shows up on site, are professional, and talk about the pests in a way that gives you confidence in your ability to enjoy a pest free home. They do a great job and I’ve yet to see pests inside the home creeping me out. 100% recommend.

3 years ago

Reply from Rove Pest Control

That is great to hear! Delivering peace of mind and the ability to relax is one of the best parts of this industry.. Keep us posted of anything that needs reinforcement. Have a pleasant and relaxing weekend!

Aug. 5th, 2021

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Doug Skirke Carleton, MI

The best experience in the worst time possible! Bed bugs are no joke , trust me I googled everything. After months of wasting money I finally decided to call the pros . Don't let the cheaper price fool you, their heat treatment is thorough ! They come back twice after to finish those little buggers , even tho tho first heat and spray was enough . Long story short if you have bed bugs and you don't know who to call it's these guys , they're thorough, super nice and explained everything! I highly recommend them .

3 years ago

Reply from Rove Pest Control

Bed bugs are one of the most satisfying pests to get rid of. We are grateful we had the opportunity to work with you on them. The whole team loves hearing how their efforts make the needed change. Thank you for your business and support and enjoy some more restful sleep!

Jun. 1st, 2021

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Willie Oredola Minneapolis, MN

Although I don’t know very much about Rove as a company given we just moved back to the area and only one initial service has been completed, I can attest to the incredible customer service provided by Dylan S. He was instrumental in educating and treating our home for all sorts of unwanted pests. The level of knowledge and attention to detail displayed was truly impressive. People like Dylan, institution wide, can ultimately and eventually elevate a company to the next level of growth. Keep it up!

3 years ago

Reply from Rove Pest Control

Welcome back, we are happy to have you around as I am sure your neighbors are. I will pass along the thanks to Dylan and encourage the team to keep up the high level of service. Thank you for taking the time to share about your experience. Have a wonderful evening and thank you for your business!

May. 25th, 2021

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Tap Maniar Wayland, MA

I was a bit skeptical as I hadn't heard much about Rove and their sales approach is more proactive than others. But after the first treatment I could not be more impressed with the professionalism, knowledge and thorough nature of the work--not to mention the excellent communication via emails and the client portal. I think we've become cynical about sales, but the old school, face-to-face approach of sales and service may be worth another look. Ashley, Jose and the team are fantastic.

3 years ago

Reply from Rove Pest Control

Thank you for such a detailed review. We look forward to continuing the positive experience for you. There is no better way to help people than to get out and interact with them. Keep us posted as any needs develop. Have a great night!

May. 25th, 2021

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Juan Godinez Shrewsbury, MA

Customer service is extremely responsive; no long wait times. Technicians are extremely knowledgeable and listen to concerns well. Offers free services in between regular services. It seems like they offer a fuller range of pest control services compared to other companies I am aware of. They do mosquitoes, ticks, carpenter ants, carpenter bees, mice, voles, moles, and everything else every company does.

3 years ago Edited September 14, 2021

Reply from Rove Pest Control

You are correct! Our general residential and commercial services cover hundreds of pests. Our specialty services pick up the pests that need extra special attention. We appreciate your feedback and support. Have a wonderful week!

May. 5th, 2021

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Ryan Pawloski

On time, informative, and walked me through what they saw and made recommendations.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our commitment to punctuality, informative communication, and personalized recommendations met your expectations. Your experience is important to us, and we look forward to providing you with the same level of service in the future.

Oct. 14th, 2024

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Gary Majchrzak

Jose was polite, knowledgeable about his products and performed his tasks quite well!

2 months ago

Reply from Rove Pest Control

Thank you, Gary. We will be sure to give some kudos to Jose for his great work!

Oct. 11th, 2024

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Joost D

Sue did an awesome job answering my questions and answering my concerns!! Thank you Sue!!!

2 months ago

Reply from Rove Pest Control

Thank you, Joost.

Oct. 11th, 2024

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Mary jo Auger

We were out of town but we noticed the extra boxes when we got back. Appreciate prompt service

2 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave a review. We're glad to hear that our service met your expectations, even in your absence. We appreciate your recognition of our prompt service and look forward to serving you again.

Oct. 4th, 2024

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Tim DeCesaro

Great service! Been using Rove for several years and have never been disappointed!

2 months ago Edited November 13, 2024

Reply from Rove Pest Control

Thank you, Tim. Have a great weekend.

Oct. 4th, 2024

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K C

Cody did a great job today, as has always been my experience with Rove. Highly recommended.

2 months ago

Reply from Rove Pest Control

Thank you for your glowing review and for recommending Rove. We're thrilled to hear about your positive experiences with Cody. Our team is committed to providing exceptional service, and it's rewarding to know that Cody's efforts have resonated with you. We look forward to continuing to serve you with the same level of excellence you've come to expect from us.

Sep. 27th, 2024

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Ellen Osthus

Sue was very knowledgeable and I feel informed going forward about my next steps.

2 months ago

Reply from Rove Pest Control

Thank you, Ellen. Glad to hear your experience with Sue was excellent. Looking forward to serving you in the future. Have a great weekend!

Sep. 27th, 2024

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Andrew Odens

Megan was pleasant and friendly. She asked about any concerns we had and took action to alleviate them.

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Megan provided you with excellent service and addressed your concerns effectively. Our team is committed to ensuring a great experience for every customer, and it's wonderful to know that we've succeeded in making your visit a pleasant one. We look forward to serving you again soon!

Sep. 23rd, 2024

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Brittany

Jill is AMAZING! She is very knowledgeable, friendly, and goes above and beyond. We are very grateful for her service.

3 months ago

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear that Jill's expertise and dedication made such a positive impact on your experience. Our team is committed to providing exceptional service, and it's rewarding to know that we've succeeded. We'll be sure to pass along your kind words to Jill. We appreciate your gratitude and look forward to serving you again in the future.

Sep. 13th, 2024

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Marcie Richie

Sue was personable, helpful and explained what he was going to do the help my situation. It was a pleasure to meet with him.

4 months ago

Reply from Rove Pest Control

Thank you for your kind words and the time you took to share your experience with Sue. We are delighted to hear that you found our staff personable and helpful. We strive to provide excellent service and clear communication, so it's gratifying to know that Sue met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again.

Aug. 9th, 2024

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lizdahlstrom@yahoo.com

He explained the strategy for what he did to eliminate the ants. Took time to do a careful and thorough job. Very pleasant and courteous.

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you were satisfied with the ant elimination strategy and the thoroughness of the job. Our team is committed to providing careful and courteous service, and it's rewarding to know that our efforts have been appreciated. Your satisfaction is our top priority, and we look forward to serving you in the future.

Aug. 9th, 2024

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Shane Hawley

The technician was extremely helpful, explained everything in detail and took care of the problem quickly and effectively!

4 months ago

Reply from Rove Pest Control

Glad to hear this, Shane. We look forward to serving you in the future! Have a great day!

Aug. 5th, 2024

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Christina Daly

Technician was very knowledgeable...friendly...and helpful. He gave me some very good information today that I will use in the future with Rove.

4 months ago Edited October 14, 2024

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Linda Flick

Excellent at diagnosing my flying ants problem. Explained thoroughly how the problem came about and how to solve the problem Perfect +

4 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that you were satisfied with our diagnostic services and the explanation of your flying ant issue. Our team is committed to providing thorough and understandable solutions to ensure your peace of mind. If you have any more questions or need further assistance, please don't hesitate to reach out.

Jul. 30th, 2024

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Curtis Love

Nick was very nice explain and listened and understood what the problem was and gave great feedback and advice and insight.

5 months ago

Reply from Rove Pest Control

Thank you, Curtis. Glad to hear your experience with Nick was good and he was able to explain everything for you. Have a great day!

Jul. 19th, 2024

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Musu Wopea

I like how Jacob explained everything he was going to do before he got to work. He was very professional and knowledgeable. Thank you Jacob.

5 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jacob! Our team is dedicated to providing clear and comprehensive service, and it's wonderful to know that Jacob's professionalism and expertise made a great impression. Thank you for taking the time to acknowledge his hard work. We look forward to serving you again in the future!

Jul. 19th, 2024

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NOmer

Sebastian provided a very thorough service both indoors and outdoors of my home. He also educated me on several items. Thank you.

5 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Sebastian! His dedication to providing comprehensive service and valuable education on our products is a cornerstone of our commitment to customer satisfaction. Thank you for taking the time to acknowledge his efforts. We look forward to serving you again in the future.

Jul. 18th, 2024

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constance L

Amy was nice! I like the fact they treat moles and voles this was not in our last pest company. Amy found moles in the upper part of our yard.

5 months ago

Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Amy provided you with excellent service and that you're pleased with our comprehensive pest control solutions. It's great to know that our treatment for moles and voles made a difference for you. We'll be sure to pass along your compliments to Amy. If you have any further needs or questions, please don't hesitate to reach out!

Jul. 12th, 2024

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Karl Schultz

Sue Y. announced himself when he arrived and checked out when he left. He provided an excellent summary of the services he performed.

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sue. We are thrilled to hear that you were satisfied with the professionalism and thoroughness of his service. Our team is committed to providing clear communication and comprehensive service, and it's rewarding to know that this was reflected in your visit. We look forward to serving you again in the future.

Jul. 10th, 2024

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Gina Zdon

Reached out the day before a holiday and they squeezed me in! Great customer service from the person answering phone to the technician in the field!

5 months ago

Reply from Rove Pest Control

We're thrilled to hear that you had a positive experience with our customer service! Our team is committed to providing exceptional service, even during the busiest times. Thank you for acknowledging the efforts of both our phone staff and field technicians. We look forward to serving you again in the future.

Jul. 10th, 2024

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A Kittelson

August did a great job of taking care of all of our issues. He was very thorough and we would like him to come back on a regular basis.

5 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that August provided exceptional service and addressed all your concerns with thoroughness. Your satisfaction is our top priority, and we're pleased to arrange for August to continue delivering the quality service you've come to expect from us on a regular basis. We look forward to serving you again soon.

Jul. 9th, 2024

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Alex Waterman

I appreciated Josh's professionalism and willingness to address my questions. I feel comfortable with the pest trap plan.

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with Josh. We're delighted to hear that his professionalism and attentive service made you feel at ease with our pest trap plan. Our team is committed to providing knowledgeable and responsive care to all our clients, and it's rewarding to know that we've met your expectations. We look forward to continuing to serve your needs with the same level of excellence.

Jul. 2nd, 2024

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Gail Barsness

Called before he arrived, was on time and very nice. I especially appreciate that he closed the garage door when he left.

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with our service. We are delighted to hear that you appreciated the professionalism and thoughtfulness of our team member. Ensuring that we communicate effectively and respect your property, including securing your garage, is a priority for us. Your feedback is invaluable and helps us maintain the high standard of service our customers expect. We look forward to serving you again in the future.

Jul. 1st, 2024

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Nico Samuelson

Sue is phenomenal. He has been to my house multiple times and I cannot stress how much I appreciate his know-how. I couldn’t be happier with the service.

6 months ago Edited December 17, 2024

Reply from Rove Pest Control

Thank you, Nico. We will be sure to pass this along to Sebastian. Have a great weekend!

Jun. 21st, 2024

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Lisa Burnside

He explained what he was doing and why. He also told me what to expect over the next 2 days and let me know how what he was doing would affect the dogs.

6 months ago

Reply from Rove Pest Control

Thank you for your positive feedback. We're delighted to hear that our team provided clear and informative service. Understanding the process and potential impacts is crucial, especially when pets are involved. We're committed to ensuring that you and your furry friends have a comfortable experience. Your satisfaction is our top priority, and we look forward to serving you again.

Jun. 12th, 2024

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mary ostrander

my technician was great. I received a phone call ahead of time to let me know his approximate arrival. He was thorough and answered all my questions. thank you so much.

6 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with our technician. Our team is committed to providing excellent service and clear communication, so it's wonderful to know that we met your expectations. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.

Jun. 7th, 2024

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Keith Setterstrom

The person who came today was different than previous. It seemed he didn’t want to hear what we had to say. The spray on the window shills were big drips which dryed a white color. Previously it was a mist spray not big drops. Two technicians were here one outside and one inside. Seemed to be a quick visit.

6 months ago

Reply from Rove Pest Control

Thanks for letting us know about the changes you noticed. We want to make sure that we keep a consistent service delivery, so we will reach out to you to see what else needs done to get things where they should be. We will add notes to your account to reinforce the standard protocol of being more cognizant of potential dripping on the windows. We look forward to speaking with you and getting things back on the right track!

May. 30th, 2024

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Wendy Little

Patriot was so nice and went over everything with me and hopefully solved the two issues I had a concern about. Hopefully I will see him again on future visits.

7 months ago

Reply from Rove Pest Control

Thank you, Wendy! I'm glad you were happy with Patriot's service. He is one of our rising stars!

Jun. 4th, 2024

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Leslie Mann

I am always extremely pleased with whatever technician is sent out by Rove. They make sure to take into consideration everything I tell them and do a very thorough job.

7 months ago Edited October 23, 2024

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Cory and that he provided you with the clarity and friendliness we strive for. Your satisfaction is our top priority, and we're delighted that you're loving your experience with Rove Pest Control. We look forward to continuing to serve you!

Jun. 5th, 2024

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Danny Ngo Eden Prairie, MN

Talin always does a great job. I had a new need to address stink bugs and he was happy to answer my questions and help address the issue, in addition to my normal service needs.

9 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Talin provided you with excellent service and was able to assist with your new concern regarding stink bugs. Our team is committed to ensuring your satisfaction and addressing all of your service needs. We appreciate your trust in us and look forward to serving you in the future.

Jun. 5th, 2024

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Sasha Mercedes Minneapolis, MN

We hired Rove to help combat an ant issue. Our technician was friendly but forgot the ant traps, which was one of the main components in addressing our issue. We were told the traps could be installed a few days later, but the technician they sent came 2 hours earlier than the scheduled appointment time and just left the traps in our mailbox because my spouse and I were both working when they came. We would have loved for the tech to install them for us and look at the progress of the infestation. We regretfully bought a year's subscription with them and are very disappointed at the lack of concern, knowledge, and follow-up. We recently got a bill for the services when our tech already ran our credit card. I'm unsure why we weren't just charged at the time of service. And the charge for the first month of the subscription coincides with the initial visit, so you end up paying more than the initial quote. This company came recommended but we cannot say many good things after our experience.

10 months ago

Reply from Rove Pest Control

We love hearing that the technician was friendly even if forgetful. The rest sounds like issues we need to resolve with a technician on one hand and then ensure we are aligned with you on the payment plan and structure. It appears the account is under a different name from your review so we are unable to reach out to you to resolve it. If you could give us a call at your earliest convenience, we would love to get solutions underway for you and get everything back on the right track. We look forward to haring from you!

Feb. 6th, 2024