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Rove Pest Control

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9.1

Overall Score

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KariLynn Doffing Portland, OR

Cory is great! Called 30 minutes before arrival. Very professional. I am always grateful when he is my tech as I know he will be professional and get the job done whether I am home or not!!

8 months ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Cory's professionalism and punctuality have consistently met your expectations. Our team is committed to providing reliable and efficient service, and it's rewarding to know that Cory has embodied these values during your appointments. We look forward to continuing to serve you with the same level of excellence in the future.

Jun. 7th, 2024

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Cindy Davy

Ariel does a very thorough job each time he visits. He is very pleasant, professional and knowledgeable. I am so grateful that we chose your company. Thank you for your service.

8 months ago Edited July 16, 2024

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Reply from Rove Pest Control

Thank you, Cindy.

Jun. 7th, 2024

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P.

Consistent, convenient, and effective for over a year 🐁

2 weeks ago

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Reply from Rove Pest Control

Thank you.

Sep. 27th, 2024

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Kasey Beeler

On time and professional. Very knowledgeable.

2 weeks ago

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Reply from Rove Pest Control

Thank you, Kasey. Glad to hear your experience was great. Have a great weekend!

Sep. 27th, 2024

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Dawn Grench

Thomas was very kind and professional! Thanks

2 weeks ago

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Reply from Rove Pest Control

Thank you, Dawn.

Sep. 23rd, 2024

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Paul Sterling

Outstanding customer service and great communication!

2 weeks ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you had an exceptional experience with our customer service and communication. Our team is committed to providing outstanding support and clear, timely information to all our customers. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Sep. 20th, 2024

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Richard Dembroski

Zac was very informed and very helpful.. nice guy

3 weeks ago

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Reply from Rove Pest Control

Thank you, Richard. We will be sure to pass this kudos along to Zach. Have a great weekend!

Sep. 13th, 2024

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Christine Ice

Daniel was professional, friendly and knowledgeable.

3 weeks ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel provided you with excellent service. His professionalism, friendliness, and expertise are qualities we value highly, and it's rewarding to know that these made a difference in your experience. We look forward to serving you again in the future.

Sep. 13th, 2024

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Conner McCall Minneapolis, MN

Sue did a great job walking me through the basement to try and discover the issue that was allowing mice to enter the home. We inspected inside and outside and he explained what he was seeing and offered some ideas on what I can do to help reduce their occurrence. Exceptional service.

9 months ago

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Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review. We're thrilled to hear that Sue provided exceptional service and was able to assist you thoroughly in identifying the issue with mice in your home. Our team is committed to offering helpful and informative service, and it's great to know that Sue's efforts to inspect and offer preventative solutions were appreciated. We look forward to serving you again in the future.

Jun. 20th, 2024

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Tara Dressler

Our tech Cory is a pleasure to work with. He always shows up with a great attitude, is willing to answer all my absurd questions and conducts himself in a professional manner. Thank you for doing what you do so I don't have too!

9 months ago Edited June 7, 2024

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Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Cory! It's wonderful to know that his professionalism and eagerness to assist have made a lasting impression. We always strive to provide exceptional service and answer any questions you may have, no matter how big or small. Your acknowledgment is greatly appreciated, and we look forward to continuing to serve your needs in the future. Thank you for choosing our services!

Jun. 20th, 2024

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Daphne X

Daniel called with an expected arrival time and I really appreciated that. Daniel is a positive professional totally listened to my fall pest concerns and answered my questions and requests. He is very knowledgeable in his care for your home and property and pays attention to the details that mean alot to homeowners that dislike pests.

9 months ago Edited October 4, 2024

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear about your excellent experience with Talin. Our team is committed to providing knowledgeable and thorough service, and it's rewarding to know that Talin's dedication to doing things right has resonated with you. We look forward to continuing to serve you with the same level of professionalism and attention to detail in the future. Your satisfaction is our top priority!

Jun. 21st, 2024

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Katie Campana

Ariel is very thorough. He always asks the right questions & shows true concern for our homes needs. Since beginning our services with Rove, our pest issues have significantly decreased. Thank you for serving us and exceeding customer expectations!

9 months ago

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Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Ariel and the noticeable improvement in your home's pest situation. Our team is committed to providing thorough and attentive service, and it's rewarding to know that Ariel's efforts have made a significant difference. Thank you for choosing Rove and for taking the time to acknowledge the exceptional service you've received. We look forward to continuing to exceed your expectations.

Jul. 9th, 2024

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Bruce Margolis Minneapolis, MN

Patriot was professional and courteous as he performed his check of my house. I appreciated his knowledge. My only issue was that I was told, by the Rove scheduler, that I would get a call to let me know when someone was coming. This did not happen he just showed up. I would have liked a call.

9 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your feedback. We're pleased to hear that you found Patriot to be professional and knowledgeable during his visit. However, we sincerely apologize for the oversight regarding the scheduling call. We understand the importance of communication and will ensure that our team adheres to the commitment of notifying customers in advance. Your satisfaction is our priority, and we appreciate your understanding.

Jul. 9th, 2024

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Maureen Armstrong Maple Grove, MN

Ariel is so friendly and gave me information on what he was doing to control any pests and mice. Very kind and cheery. I appreciated his attention and his smile as he talked with me. He has been to my home for previous visits and I feel very confident in the service he provides.

9 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Ariel. We are thrilled to hear about the friendly and informative service you received during his visit. Ariel is a valued member of our team, known for his kindness and dedication to customer satisfaction. We look forward to continuing to serve your home with the same level of care and expertise. Your confidence in our service is greatly appreciated.

Jul. 9th, 2024

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Ahmed Hamza

She was great, explained everything and show us how control fruit flies

1 month ago

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Reply from Rove Pest Control

Thank you, Ahmed. Glad to hear everything was explained and addressed at your service. We look forward to seeing you again in the future.

Sep. 4th, 2024

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john mannillo

he was very helpful and made sure everything was taken care of

1 month ago Edited August 27, 2024

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Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our commitment to punctuality and quality service meets your expectations. Our team strives to provide consistent and reliable service on every visit. Your satisfaction is our top priority, and we look forward to continuing to serve you with excellence.

Aug. 27th, 2024

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Bobby

Fast and effective. Asked for any specvific issues before he started.

1 month ago

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Reply from Rove Pest Control

Thank you for your positive review! We're thrilled to hear that you appreciated the speed and effectiveness of our service. It's important to us to address any specific concerns our customers may have, ensuring a tailored and satisfactory experience. Your feedback is invaluable and helps us maintain the high standard of service we strive to provide. We look forward to serving you again in the future!

Aug. 22nd, 2024

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Doreen Kruschke

Pleasant and kind. Covered.everything we asked him to check. Thanks!

1 month ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our service met your expectations and that you found our team to be pleasant and thorough. Your satisfaction is our top priority, and we appreciate the time you took to acknowledge our efforts. We look forward to serving you again in the future. Thank you for choosing us!

Aug. 21st, 2024

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Michele Fawver-Maros

Claire was thorough. She listened to all my concerns and addressed them.

1 month ago

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Reply from Rove Pest Control

Thank you, Michele.

Aug. 21st, 2024

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Enid Weichselbaum

Friendly service but technician left beehives on front step as well as a dead mouse. I expected spider webs to be removed. They were not.

1 month ago

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Reply from Rove Pest Control

I'm glad that the technician was friendly, but the situation with the wasp nests, mouse, and spider webs is unacceptable. We will reach out to set up a free follow up to make sure everything mentioned as well as the rest of the service is up to our expectations and standards. We look forward to getting things resolved for you!

Aug. 21st, 2024

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Cindy Rollins

Thank you for the detailed report of the services and products provided.

1 month ago

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Reply from Rove Pest Control

You are very welcome, Cindy. Glad to hear you were happy with the services provided.

Aug. 22nd, 2024

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Joanna Jaeger

Enya was very fast and nice! I'm very glad we started with Rove.

1 month ago

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Reply from Rove Pest Control

Thank you for your kind words! We're thrilled to hear that Enya provided you with excellent service and that your experience with Rove was a positive one. Our team is committed to delivering fast and friendly service, and it's great to know that we've succeeded. We look forward to continuing to serve you in the future!

Aug. 15th, 2024

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Bill Sears

We were not home so cannot give a review. You cannot expect a review of anything we did not see/experience.

1 month ago

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Reply from Rove Pest Control

No worries at all. That accurately describes the pest control experience. When it works best, there is nothing to notice. On the other hand, if you notice an increase in activity, just call us and we will return free of charge to take care of it. Have a great day and thank you for your business and support!

Aug. 15th, 2024

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m walstead

Jamie is considerate, through and respectful. He immediately recognized our concerns and applied multiple resources at his disposal. In addition he offered a follow up within the next two weeks by a technician instigated by the company and not relying on us to remember. We are are very pleased with his approach and professionalism. We request he do the follow up and further services. Thank you Jamie!

1 year ago

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Melissa Mills Phoenix, AZ

Juan G stopped by yesterday to let me know the great services Rove provides and after his outstanding explanation I decided to sign up. Today I met Mike and Eric the service managers and they provided exceptional service. I am very pleased with this team and glad I made the right decision to switch over after being price gouged and not provided any type of customer service during service visits. I can't wait to tell my neighbors and any one else about Rove. Whatever you are doing keep doing it!!!

1 year ago

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Reply from Rove Pest Control

Melissa,
Thank you so much for taking time out of your day to write such positive words about our employee's. We are so happy to hear that they were able to make your experience with us so fantastic! Thank you so much for choosing Rove, we really appreciate your business!

Jan. 19th, 2023

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Debra Samuelson Minneapolis, MN

Matt is a knowledgeable servicemen who gave me a detailed plan of where the moles were living in our yard and how he would get rid of them. He listened to my concerns and took our dogs into consideration with the plan. Matt is professional and friendly person who is very intelligent. I absolutely would hire him again and hope that he can service us the next time!! Scott and Debra S., Marine on St. Croix, MN

2 years ago

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Reply from Rove Pest Control

Thank you Scott and Debra! We are so glad that Matt was able to make your experience with our business great! Thank you for your feedback! Have a great day!

Oct. 12th, 2022

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Jerry Lutzen Lakewood, CA

They were visiting another house down the street from us and we asked if they could stop by and check a few issues (spider webs and full pest trap in the garage). They supported our request immediately and were so friendly in doing so. We have had great luck with every technician that has come out to see us. Please give kuddos to Mike also as he was with Eric and helped take care of our concerns.

2 years ago

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Reply from Rove Pest Control

We are so glad to hear your story about your great experiences with our company! We love being able to help! Thank you for the great rating!

Jan. 12th, 2023

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Derrick Jones Niles, MI

Rove Pest control was great to work with. My mom had an issue with bed bugs and JB came out to assess the problem, which was pretty bad. Having explained the process, JB was here on time and mitigated the pest. But more than that, he made himself available for any questions that I had, which I had a lot. We are a satisfied customer after using their services. Big thank you to JB and Rove Pest Control…!

2 years ago

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Reply from Rove Pest Control

Thank you for the awesome comments about JB. We are glad to see that he was able to be so thorough and helpful! Thank you for your business!

Jan. 12th, 2023

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Ashley T Detroit, MI

We just had our second treatment with Michael from Rove Pest Control. To say we are happy is an understatement. We have noticed a dramatic decrease in bugs since having our initial treatment. Michael has been wonderful to work with! He is extremely patient with our concerns. Michael has taken the extra time on both visits to make sure that all areas of our home indoor and out are sprayed to our liking. He takes note of our problem areas and really takes the time treating those areas. We are looking forward to continuing using Rove Pest Control in the future to keep our home Pest free.

3 years ago

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Reply from Rove Pest Control

Thank you for your enthusiastic and detailed feedback. Michael will be quite excited to hear about the results of his efforts. This will also be helpful to share with the team to illustrate the impact that we can have on both the pests and the element of service itself. We appreciate your business and support. Have a wonderful week!

Oct. 4th, 2021

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Murid Amini Minneapolis, MN

Our pest control folks always go above and beyond. I don’t like bugs, I don’t like mice. Thinking about them makes me sick. The Rove team always shows up on site, are professional, and talk about the pests in a way that gives you confidence in your ability to enjoy a pest free home. They do a great job and I’ve yet to see pests inside the home creeping me out. 100% recommend.

3 years ago

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Reply from Rove Pest Control

That is great to hear! Delivering peace of mind and the ability to relax is one of the best parts of this industry.. Keep us posted of anything that needs reinforcement. Have a pleasant and relaxing weekend!

Aug. 5th, 2021

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Doug Skirke Carleton, MI

The best experience in the worst time possible! Bed bugs are no joke , trust me I googled everything. After months of wasting money I finally decided to call the pros . Don't let the cheaper price fool you, their heat treatment is thorough ! They come back twice after to finish those little buggers , even tho tho first heat and spray was enough . Long story short if you have bed bugs and you don't know who to call it's these guys , they're thorough, super nice and explained everything! I highly recommend them .

3 years ago

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Reply from Rove Pest Control

Bed bugs are one of the most satisfying pests to get rid of. We are grateful we had the opportunity to work with you on them. The whole team loves hearing how their efforts make the needed change. Thank you for your business and support and enjoy some more restful sleep!

Jun. 1st, 2021

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Willie Oredola Minneapolis, MN

Although I don’t know very much about Rove as a company given we just moved back to the area and only one initial service has been completed, I can attest to the incredible customer service provided by Dylan S. He was instrumental in educating and treating our home for all sorts of unwanted pests. The level of knowledge and attention to detail displayed was truly impressive. People like Dylan, institution wide, can ultimately and eventually elevate a company to the next level of growth. Keep it up!

3 years ago

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Reply from Rove Pest Control

Welcome back, we are happy to have you around as I am sure your neighbors are. I will pass along the thanks to Dylan and encourage the team to keep up the high level of service. Thank you for taking the time to share about your experience. Have a wonderful evening and thank you for your business!

May. 25th, 2021

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Tap Maniar Wayland, MA

I was a bit skeptical as I hadn't heard much about Rove and their sales approach is more proactive than others. But after the first treatment I could not be more impressed with the professionalism, knowledge and thorough nature of the work--not to mention the excellent communication via emails and the client portal. I think we've become cynical about sales, but the old school, face-to-face approach of sales and service may be worth another look. Ashley, Jose and the team are fantastic.

3 years ago

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Reply from Rove Pest Control

Thank you for such a detailed review. We look forward to continuing the positive experience for you. There is no better way to help people than to get out and interact with them. Keep us posted as any needs develop. Have a great night!

May. 25th, 2021

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Juan Godinez Shrewsbury, MA

Customer service is extremely responsive; no long wait times. Technicians are extremely knowledgeable and listen to concerns well. Offers free services in between regular services. It seems like they offer a fuller range of pest control services compared to other companies I am aware of. They do mosquitoes, ticks, carpenter ants, carpenter bees, mice, voles, moles, and everything else every company does.

3 years ago Edited September 14, 2021

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Reply from Rove Pest Control

You are correct! Our general residential and commercial services cover hundreds of pests. Our specialty services pick up the pests that need extra special attention. We appreciate your feedback and support. Have a wonderful week!

May. 5th, 2021

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Laurel Dewald

Jill always does a great job. Recently I have had some wasp issues and they took care of it.

2 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Jill consistently delivers excellent service and that your wasp problem was resolved swiftly. Our team is committed to providing effective solutions for all your pest control needs. Your satisfaction is our top priority, and we look forward to serving you in the future.

Aug. 2nd, 2024

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Sharon Stoffel

Sam is very polite. He asked appropriate questions and provided excellent service.

2 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your experience with us. We're thrilled to hear that Sam provided you with excellent service and made sure all your questions were addressed. Our team is committed to offering only the best service, and it's wonderful to know that Sam's efforts have been recognized. We look forward to serving you again in the future.

Jul. 30th, 2024

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cleve crowningshield

Very professional, well-versed and explained all to be done today and follow up visits

2 months ago

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Reply from Rove Pest Control

Thank you.

Jul. 25th, 2024

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Peg

Missed spiderwebs on east side. A wasp nest remained on roof peak (don’t know if it was treated) not a very thorough job overall.

2 months ago

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Reply from Rove Pest Control

Thank you for letting us know about the room for improvement. Please call us so we can set up a free follow up service for you and figure out which technician needs some additional training. We look forward to hearing from you!

Jul. 16th, 2024

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Craig REINERS

Rodents damaged my A/C beyond repair- had to spend over $ 10K to replace. I requested ROVE to delete my last billing for supposed service less than 48 hours before the problem was identified and they refused.

2 months ago

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Reply from Rove Pest Control

Thanks for bringing this situation to our attention. Mice can be very frustrating to deal with especially with their desire to chew through things. I’m going to look into your account and the service history and work on a better solution for you. We look forward to speaking with you soon with a better plan for this terrible situation. We hope you have your cool air up and running soon!

Jul. 19th, 2024

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David Quinn

Was on time and friendly. Resolved the issue. Was able to get them out in 2 days to treat a wasp nest.

3 months ago

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Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that our team's promptness and friendliness left a positive impression. It's our top priority to address issues like wasp nests efficiently and effectively. We appreciate you taking the time to acknowledge our service and look forward to assisting you in the future.

Jun. 21st, 2024

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Dale Johnson

It is nice that Cory always checks in when he arrives for service. He asks if there is anything special we need and handles any problems we may have.

4 months ago

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Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Cory's service. We're delighted to hear that his attention to detail and proactive communication have met your expectations. Our team is committed to providing exceptional service and addressing any issues promptly. Your feedback is greatly appreciated and will be shared with Cory as an encouragement to continue his excellent work.

Jun. 7th, 2024

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Samantha Thomas

Izzy and Rove pest Control are Great!! Love my service by you guys. I can rest assured knowing bugs and spiders are being controlled.

4 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you're satisfied with our pest control service and that you can enjoy your space without the worry of bugs and spiders. Your peace of mind is our top priority, and we're committed to providing the best service possible. Looking forward to serving you in the future!

Jun. 12th, 2024

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Luke Moe

Daniel D. is fantastic and thorough and goes extremely above and beyond with amazing communication and execution. He is a model employee.

4 months ago Edited September 9, 2024

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Daniel D. His dedication to providing exceptional service and communication is a great example of the high standards we strive for. We'll make sure to pass along your kind words and commend Daniel for his outstanding performance. It's feedback like yours that inspires us to continue delivering the best experience possible. Thank you for taking the time to recognize Daniel's efforts!

Sep. 13th, 2024

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Rove

Excellent technician. I can always count on him. He is very thorough and takes good care to get all the troublesome spots.

4 months ago

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Reply from Rove Pest Control

Thank you! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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jason mlejnek

Vong L. was fantastic and helped us after an inspection on a home we were selling. I highly recommend. Quick to respond and great to work with.

4 months ago

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Reply from Rove Pest Control

Thank you, Jason! We appreciate you giving us your feedback and glad to know you were happy with Vong's service!

Jun. 4th, 2024

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Debbie Lickteig

Nick G. did an excellent job, he was prompt, efficient and very thorough. He listened to my concerns and addressed them immediately! Excellent.

4 months ago Edited May 22, 2024

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Reply from Rove Pest Control

Thank you, Debbie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Lelis Brito

Friendly, thoroughly explained what they saw in the traps, and found entry points into the house that had not previously been detected. Thank you!

5 months ago

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Reply from Rove Pest Control

We are thrilled to hear that you had a positive experience with our service! Our team is committed to providing thorough and friendly service, and we're glad we could help identify previously undetected entry points in your home. Your safety and satisfaction are our top priorities. Thank you for choosing us and for taking the time to leave a review.

Jun. 5th, 2024

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Tom Czech

Ari, is a great technician, and the reason we renew. An office issue: can we receive a "window" of appointment time vs waiting all day .

5 months ago

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Reply from Rove Pest Control

Thank you for your kind words about Ari; we're thrilled to hear that his service is the reason you choose to continue your partnership with us. We understand that your time is valuable and waiting all day for an appointment can be inconvenient. If you would like a timed appointment, please give us a call before your next scheduled service and we can give you a two-hour window for the technician to arrive for your convenience. Your feedback is greatly appreciated and helps us improve our service.

Jun. 5th, 2024

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Jerome Degerness

On time. Professional, informed responses to all questions. Complete review inside and out with perspective regarding the season and how this year is unique.

6 months ago

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Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our punctuality and professionalism met your expectations. Our team is committed to providing thorough inspections and informed responses, tailored to the unique aspects of each season. Your satisfaction is our top priority, and we look forward to serving you in the future.

Jun. 5th, 2024

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Steve Emerson

My technician was very knowledgeable and helpful. I am impressed with the Rove Rock Star team every time they provide service. I highly recommend Rove!

6 months ago

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Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that our technician delivered the knowledgeable and helpful service you've come to expect from us. It's our pleasure to have you as a customer, and we're honored by your recommendation. The Rove Rock Star team is always here to provide you with top-notch service. Looking forward to serving you again!

Jun. 5th, 2024