Name: Rove Pest Control
Rating: 4.8

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Michael Alan Thompson

Patriot showed up in the allotted window of time given and did a great job of performing the service and explaining why and what he was doing. It was his first time at our home and I was very pleased with Patriot.

2 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Patriot. We are thrilled to hear that our technician arrived on time and delivered the high-quality service we strive for. It's great to know that the explanations provided were clear and helpful. We look forward to serving you again in the future and hope to continue meeting your expectations.

Jul. 23rd, 2024

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Mandi Leonard

Tremendous service! Very knowledgeable, efficient, and helped with a mouse problem (even took care of one that was still alive in a sticky trap!). Very thankful for his service.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you were satisfied with our efficient and knowledgeable service. Addressing your mouse issue promptly and humanely was our top priority, and we're glad we could resolve it to your satisfaction. Your appreciation is the greatest reward for our team's dedication to providing excellent service. We're here for you anytime you need us!

Jul. 18th, 2024

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Jeanette Bang

I was very happy when they came out on 7/2/24! They checked everywhere and explained everything. The invasion of ants I had are gone, and I woke up to hundreds of them in my bedroom. They went above board getting a dead trapped mouse out of my window. I appreciate them very much.

2 months ago

Reply from Rove Pest Control

Thank you so much for your kind words! We're thrilled to hear that our team was able to address the ant invasion and remove the trapped mouse from your window. It's great to know that you felt informed and supported throughout the process. Your satisfaction is our top priority, and we're glad we could help make your home comfortable again. If you ever need anything else, please don't hesitate to reach out!

Jul. 12th, 2024

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Rachel Reynolds

Jose R arrived within the allotted time window. He was professional & friendly! Asked about our concerns and explained the process he would be using. He also took the time to spray for ants outside. Great Technician! He did a fantastic job!

3 months ago

Reply from Rove Pest Control

Thank you so much for your wonderful feedback! We're thrilled to hear that Jose R provided you with professional and friendly service. It's great to know he addressed your concerns, explained the process clearly, and even took extra steps to spray for ants outside. We'll be sure to pass along your kind words to him. Thanks again for choosing our service!

Jul. 12th, 2024

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Robert Levy

Extremely prompt, courteous & thorough service. Technician Sue was fantastic!!

3 days ago

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Beth Corning

Couldn’t have asked for better customer service from Claire! She was the tech at my neighbors and I was there to let her in (they had to leave unexpectedly ) She was great there and then was able to goto my house right after! What we had originally asked for but were not given! She talked to customer support and was able to help me too! She was great at both houses. Very thorough and thoughtful. Would love to have her again!

4 months ago

Reply from Rove Pest Control

Thank you, Beth! We appreciate your feedback on the customer service team. I'm happy Claire was able to help you out!

Jun. 4th, 2024

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Joe Gerlich

Jose R. was the most thorough technician I have ever had. I pointed out areas of concern that I knew of. What I didn't know was that there was a huge hornet nest under our deck that he found, knocked down and treated. Wasps have been the biggest issue at our home. I am sure I will be calling you back out before the next scheduled treatment. I would like to request that Jose is my technician for as long as I have the service.

4 months ago

Reply from Rove Pest Control

Thank you, Joe! We're glad that Jose did a great job for you! Thank you for the feedback.

Jun. 4th, 2024

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K C

Cody did a great job today, as has always been my experience with Rove. Highly recommended.

1 week ago

Reply from Rove Pest Control

Thank you for your glowing review and for recommending Rove. We're thrilled to hear about your positive experiences with Cody. Our team is committed to providing exceptional service, and it's rewarding to know that Cody's efforts have resonated with you. We look forward to continuing to serve you with the same level of excellence you've come to expect from us.

Sep. 27th, 2024

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Ellen Osthus

Sue was very knowledgeable and I feel informed going forward about my next steps.

1 week ago

Reply from Rove Pest Control

Thank you, Ellen. Glad to hear your experience with Sue was excellent. Looking forward to serving you in the future. Have a great weekend!

Sep. 27th, 2024

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Tim DeCesaro

Great service. Addressed our pest issue and provided solutions and recommendation.

1 week ago

Reply from Rove Pest Control

Thank you, Tim. Have a great weekend.

Oct. 4th, 2024

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Andrew Odens

Megan was pleasant and friendly. She asked about any concerns we had and took action to alleviate them.

2 weeks ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Megan provided you with excellent service and addressed your concerns effectively. Our team is committed to ensuring a great experience for every customer, and it's wonderful to know that we've succeeded in making your visit a pleasant one. We look forward to serving you again soon!

Sep. 23rd, 2024

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Brittany

Jill is AMAZING! She is very knowledgeable, friendly, and goes above and beyond. We are very grateful for her service.

3 weeks ago

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear that Jill's expertise and dedication made such a positive impact on your experience. Our team is committed to providing exceptional service, and it's rewarding to know that we've succeeded. We'll be sure to pass along your kind words to Jill. We appreciate your gratitude and look forward to serving you again in the future.

Sep. 13th, 2024

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Tiffany Cooper

I wanted him to let me know, when he left so I could inspect the work. He didn't! He seemed "somewhat" knowledge and nice. He lacked confidence. I will use my first technician in the future.

1 month ago

Reply from Rove Pest Control

Thanks for letting us know that he failed to check in and that the knowledge and nice levels left room for improvement. We will reach out to you to go over everything and get things setup to improve training with that technician. We look forward to speaking with you!

Sep. 4th, 2024

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Stephen Moore

Sue was knowledgable, fun and easy-going. He performed our service in a timely manner and was an excellent communicator.

1 month ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Sue. We are thrilled to hear that you found Sue to be knowledgeable, fun, and easy-going. It's always encouraging to know that our team is performing services promptly and maintaining clear communication. We look forward to serving you again!

Sep. 4th, 2024

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Ruby Balfour

This company seems to really know what they are doing ! Each technician they have had come out have been so kind and knowledgeable!

1 month ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that our team's expertise and kindness made a great impression. Our technicians are committed to providing exceptional service and sharing their knowledge with our customers. We appreciate your recognition of their hard work and look forward to serving you again in the future.

Aug. 23rd, 2024

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Johnny Ware

Claire was very detailed, knowledgeable and she did a great job! She made it worth the money, we have been a customer for a number of years and has never had a technician go the extra mile like she did!

2 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Claire. Her dedication to going above and beyond reflects our commitment to providing exceptional service. We're honored to have you as a long-term customer and look forward to continuing to exceed your expectations.

Aug. 9th, 2024

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Karie Magnuson

Amazing service !!! Won’t over and above. Checked all my stations for mice removed bee nest and sprayed for spiders. Very polite and it was a very hot day !!!!

2 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that our service exceeded your expectations, especially under the challenging weather conditions. Ensuring the comfort and safety of your home is our top priority, and we're glad we could effectively address your concerns with pests. Your satisfaction is our greatest reward, and we look forward to serving you again in the future.

Aug. 5th, 2024

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Carly Johnson

She was so great and kind! Message me before the appointment and phone call which was super great as I was on a meeting so I could reply back to the message!

2 months ago

Reply from Rove Pest Control

Glad to hear this, Carly.

Aug. 5th, 2024

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Kristen Christensen

We have a wasp issue on our deck; we continue to see wasp activity even after treatments. Today, technician was out, 2 nests knocked down (left on ground). Hate to say I feel the techs have been lazy & not finding the source so we continue to have issues.

2 months ago

Reply from Rove Pest Control

Thanks for letting us know. We’ll reach out to you to get things on the right track!

Jul. 31st, 2024

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Robert S

I highly recommend Rove. They care a lot about the work and the people are knowledgeable. Leon Y. was on time, explained things, and was very thorough.

2 months ago Edited August 23, 2024

Reply from Rove Pest Control

Thank you for your kind words and for recommending Rove. We're thrilled to hear about your positive experience with our team and especially with Leon Y. It's always our goal to provide knowledgeable and timely service, and we're glad that Leon was able to embody these values. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Aug. 23rd, 2024

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Hannah Erickson

Talin is always great. We love that we always get the same expert and he is always polite, respectful, and insightful with answers and the work he does.

2 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Talin's dedication and expertise. We are thrilled to hear about your positive experience and are proud to have Talin as a part of our team. His commitment to providing respectful, insightful, and expert service is a great example of the standards we strive for with every customer interaction. Your feedback is greatly appreciated and will be shared with Talin as a testament to his exceptional work.

Jul. 30th, 2024

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Connie OBrien

Daniel was very good and did a wonderful job explaining everything he treated to us. Very personable and kind. Thanks Daniel for going the extra mile!

2 months ago

Reply from Rove Pest Control

Thank you, Connie.

Jul. 19th, 2024

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Susan M Dale

Megan did a great job beginning with a call when she was a short way out. I appreciated that. She told us where she would spray and where she would start and then said she would do the outside. Very happy with her.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Megan's service. We are thrilled to hear that you appreciated the proactive communication and thorough explanation of the treatment process. Megan is a valued member of our team, and your feedback serves as a wonderful testament to her dedication to providing excellent service. We look forward to continuing to serve your needs and are here for any further assistance you may require. Your satisfaction is our top priority, and we are very happy to have met your expectations.

Jul. 1st, 2024

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JD

What a wonderful personality. Great to have really thorough service and a good conversation with your technician. Felt comfortable and appreciated how knowledgeable Michael was. Hope he is my technician every time!

3 months ago

Reply from Rove Pest Control

Thank you for your kind words and the time you've taken to share your experience with us. We're thrilled to hear that Michael provided you with the thorough service and knowledgeable conversation you deserve. Our team is dedicated to ensuring every customer feels comfortable and well-informed, and we're glad Michael could do just that. We look forward to serving you again in the future and will certainly pass along your request to have Michael as your technician for your next service.

Jun. 21st, 2024

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Cathe Carbone

We had to have someone come out to the property for a new issue. Our technician actually waited until the torrential rain subsided so he could spray for the insects we discovered. Great work!

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review! We're thrilled to hear about your satisfactory experience with our technician's service and dedication. It's our priority to ensure that your needs are met, even if it means waiting out the weather to provide the best possible solution. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Jun. 21st, 2024

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Chantel Weiman

Julia was absolutely incredible to work with. She went above and beyond to accommodate my short timeline and made it happen when most wouldn’t have put in nearly as much effort.

3 months ago

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge Julia's dedication. We are thrilled to hear that she was able to assist you effectively, even within a tight schedule. Our team is committed to providing exceptional service and it's always rewarding to know when we've made a positive impact. We look forward to serving you again in the future!

Jun. 21st, 2024

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Carol Marianetti

Jose went above and beyond, putting his life in danger with all my wasps nests. Actually, he found nests that I would have never even noticed but that were becoming large. Good tech!

3 months ago

Reply from Rove Pest Control

Thank you for your kind words and for taking the time to acknowledge Jose's dedication and hard work. We are thrilled to hear about your positive experience with our service and especially proud of Jose for going the extra mile to ensure your safety. Our team is committed to providing thorough and attentive service, and it's gratifying to know that Jose's efforts made a significant difference. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Jun. 18th, 2024

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Anne Finnegan

Prompt, respectful, contacted pre-service.

1 hour ago

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Mirella Rangel

He was thorough and friendly, very helpful.

15 hours ago

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Paige Novey

Talin was amazing—top notch communication!

2 days ago

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Tracey

Timely, friendly, and informative service.

3 days ago

Reply from Rove Pest Control

Thank you, Tracey.

Oct. 7th, 2024

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Christo Hadjixiros

Friendly & took her time to comp'te job.

5 days ago

Reply from Rove Pest Control

Thank you, Christo.

Oct. 4th, 2024

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Dawn Martin

Claire was the first technician in 3 years that actually looked for and found the wasp nests and either knocked them down or sprayed them. There were SIX of them. After years of having issues with wasps and having your techs come in, this feels like we might have finally solved the problem. Fingers crossed and thanks, Claire!!

4 months ago

Reply from Rove Pest Control

We're thrilled to hear that Claire's diligent efforts have made such a positive impact on your wasp situation. It's always our goal to provide thorough and effective service, and we're glad to know that we've met your expectations. Your feedback is greatly appreciated, and we'll make sure to commend Claire for her exceptional work. Thank you for choosing our services, and we hope to continue keeping your home wasp-free!

Jun. 12th, 2024

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Nancy Skupas

Mike was here to get rid of some ants who decided to move into my kitchen about 10 days ago. He came this morning and I figure that it will get worse before it gets better. He was helpful and very nice. My dog liked him and that’s a bonus!

4 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with Mike's service. We're delighted to hear that he was able to assist you with your ant problem and that his visit was a positive one, even earning the approval of your furry family member. Please remember that it's normal to see increased activity shortly after treatment as the ants are being driven out. We're here for any further assistance you might need!

Jun. 5th, 2024

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John Berzins

OK, i am very happy with this tech. Meeting him in my driveway, he was friendly with me and my dogs that were in the yard. He polite and explain what he was doing before he began. My dogs tell me, and i agree, they hope he shows up again. best regards, John

4 months ago

Reply from Rove Pest Control

Thank you for your kind words and the time you took to share your experience with our technician. We are thrilled to hear that you and your furry friends were pleased with the service provided. Our team is dedicated to offering not only expert technical assistance but also a friendly and respectful interaction with our customers and their pets. We look forward to the opportunity to serve you again in the future.

Jun. 5th, 2024

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Monica Sherman

Joshua P. was extremely thorough and answered ALL of my millions of questions by educating me and stayed patient the entire time. I am so much more confident that these pests will now be taken care of so I can feel comfortable returning into my home. Thank you!!!!!!

5 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Joshua P. His dedication to educating and patiently addressing all your concerns is a testament to our commitment to customer satisfaction. Rest assured, the pest issue you faced is being handled with the utmost care, and we are delighted to know you feel confident about returning to your home. Thank you for taking the time to share your feedback with us!

Jun. 5th, 2024

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Samantha M Thomas

Jake did an excellent job. He took time to reapply insecticide and help with bait stations for mice and other pests. Thank you so much Jake for your knowledge professionalism and courtesy in your work!! I so appreciate your service !!! Sincerely Samantha T.

5 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Jake! His dedication to providing thorough and professional service is a cornerstone of our commitment to customer satisfaction. We'll make sure to pass along your kind words and appreciation to him. Thank you for choosing our services, and we look forward to serving you again.

Jun. 5th, 2024

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Jolene Boumeester

David J. was professional, friendly and thorough in spraying all around the exterior walls inside my home to eliminate my ant problem. He also sprayed in the crawl space which is where it seems they gained access. Hoping the ants will now leave my home alone!

5 months ago

Reply from Rove Pest Control

Thank you for your positive feedback on our service and David J.'s professionalism. We're delighted to hear that his thorough approach to treating your ant problem has met your expectations. Our team is committed to providing effective and friendly service to ensure your home remains pest-free. We appreciate your trust in us and look forward to serving you in the future. Should you need any further assistance, please don't hesitate to reach out.

Jun. 5th, 2024

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Elizabeth Rogers

Fantastic experience with Rove Pest Control! They handled our routine pest control with ease. The technician Zach was friendly, thorough, and knowledgeable about the products used. Highly recommend their services for hassle-free pest management and customer service."

5 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your fantastic experience with our technician Zach and the pest control services provided. Our team is committed to delivering hassle-free and effective pest management solutions, and it's rewarding to know that we've met your expectations. We appreciate your recommendation and look forward to serving you again in the future.

Jun. 5th, 2024

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Beth Paris

Brad was absolutely fantastic!! I hope he’s our monthly person. He was attentive, polite, spoke eloquently about his experiences and very respectful. He spent a lot of time inspecting the home and listened to my recent experience and fears knowing that I am allergic to wasps. I researched a lot of companies and cannot express how grateful I am to Brad and Rove for making all the things happen so quickly.

5 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with Brad and the exceptional service he provided. At Rove, we take pride in our team's professionalism and dedication to customer satisfaction. Your feedback is invaluable to us, and we look forward to continuing to serve your needs with the same level of care and attention in the future.

Jun. 5th, 2024

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Michael Lauritzen

Unlike Sam, David processed my entire home. He was knowledgeable, polite and professional. He spent an hour at my house unlike Sam who spent 9 minutes in my home. He identified old poison in my existing bait traps. He also went through my entire home (basement, main, upper and attic) and treated all areas, unlike Sam who did not access my basement or my attic. . . and also did NOT treat the main or upper level areas. Sam is making a bad name for Rove. We hope to stop having issues with technicians moving forward.

5 months ago

Reply from Rove Pest Control

Thank you for taking the time to provide your feedback. We sincerely apologize for the negative experience you had with one of our technicians, Sam. We are glad to hear that David met your expectations and provided the thorough service we strive for at Rove. We take your comments seriously and will address the issues with Sam to ensure all our technicians deliver the high standard of service you deserve. We appreciate your patience and hope to restore your confidence in our services.

Jun. 5th, 2024

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carol Nelson

Very thorough and great communication with my husband who has never been home when they have came

2 weeks ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that our team's thoroughness and communication met your expectations, even in your husband's absence. It's our priority to provide exceptional service and ensure that all our clients are well-informed and comfortable with the process. We look forward to serving you again!

Sep. 20th, 2024

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terry

Was on time. Sent text that she was coming. Had good attitude and seemed competent.

3 weeks ago

Reply from Rove Pest Control

Thank you for taking the time to leave a review. We're delighted to hear that our team member was punctual, communicative, and displayed a positive attitude. We always strive to provide competent service, and it's encouraging to know that we met your expectations. Your feedback is greatly appreciated. We look forward to serving you in the future.

Sep. 16th, 2024

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Celina Jeske

David is so kind! He takes the time to listen to your concerns and follows through!

3 weeks ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent service and made sure your concerns were heard and addressed. Our team is committed to offering attentive and thorough support, and it's rewarding to know that David's efforts have been appreciated. We look forward to serving you again in the future!

Sep. 13th, 2024

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Brandon Furry

Daniel did a great job, he was quick and thorough! Excited to see the results in the upcoming days, weeks, months!

1 month ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel's service met your expectations and was delivered with efficiency and attention to detail. Your anticipation for the results is contagious, and we're just as excited to see the positive changes. We're committed to quality service and your satisfaction is our top priority. Please feel free to reach out to us with any further comments or inquiries.

Aug. 23rd, 2024

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Mysticsimba

Showed great patience even when I tend do overexplain and talk. Showed up before hand and done in a timely manner.

1 month ago Edited September 11, 2024

Reply from Rove Pest Control

Thank you, Mysticsimba. Have a great weekend!

Aug. 16th, 2024

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TimD38

Friendly but more importantly, did a great job addressing my spider and ant issues that just started!

1 month ago

Reply from Rove Pest Control

Thank you, Tim! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 15th, 2024

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Marcie Richie

Sue was personable, helpful and explained what he was going to do the help my situation. It was a pleasure to meet with him.

2 months ago

Reply from Rove Pest Control

Thank you for your kind words and the time you took to share your experience with Sue. We are delighted to hear that you found our staff personable and helpful. We strive to provide excellent service and clear communication, so it's gratifying to know that Sue met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again.

Aug. 9th, 2024

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lizdahlstrom@yahoo.com

He explained the strategy for what he did to eliminate the ants. Took time to do a careful and thorough job. Very pleasant and courteous.

2 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're delighted to hear that you were satisfied with the ant elimination strategy and the thoroughness of the job. Our team is committed to providing careful and courteous service, and it's rewarding to know that our efforts have been appreciated. Your satisfaction is our top priority, and we look forward to serving you in the future.

Aug. 9th, 2024

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Shane Hawley

The technician was extremely helpful, explained everything in detail and took care of the problem quickly and effectively!

2 months ago

Reply from Rove Pest Control

Glad to hear this, Shane. We look forward to serving you in the future! Have a great day!

Aug. 5th, 2024