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Rove Pest Control

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8.6

Overall Score

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Gerry Whatton Saint Paul, MN

Daniel was very knowledgeable and Courteous. It was Great 👍 having him to do the job!!!!!!

1 month ago

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Cindy Berg Burnsville, MN

He addressed a specific problem with stink bugs in an attic, no waiting, did it immediately.

1 month ago

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Beth Seeliger Lakeville, MN

August was very pleasant and brought in my newspaper as my husband is in the hospital.

1 month ago

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Lori Shippy Savage, MN

Ariel is very pleasant! And always concerned about our needs! Very much appreciate him! Great job!

1 month ago

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Linda Kenney Milford, MA

Tyler came to my home on Tuesday after I called for a bee & wasp problem on Friday. I was happy with the timing because it was a holiday weekend and originally I was told the first appointment was 2 weeks away. Tyler definitely earned 5 stars. He was knowledgeable, understanding of my concerns, polite and he educated me on the new kind of wasp I had. My only concern is that the company did not inform me that they were turning my emergency call into my quarterly appointment. I saw that he wrote "Inspected and refilled all rodent bait stations." This was great for my 2 outdoor stations but I have some inside stations too and if I knew this was my quarterly I would have had him come inside to check them. I hate having to make another appointment for the inside. This concern has nothing to do with Tyler and again he was great!

2 years ago

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Reply from Rove Pest Control

I will have to personally thank Tyler and am looking forward to sharing this with the team. Also, thanks for bringing the scheduling issue to our attention. It looks like a follow up service was scheduled, but if anything else is needed, just let us know and we’ll head back out for free. Thanks!

Sep. 20th, 2021

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Matt Treichel Saint Paul, MN

The technician parked in front of my house for about 5 mins and did not get out of his vehicle. I have physical evidence of unmarked snow leading to both exterior bait traps so I can prove they were not serviced. How many times has this happened when I wasn’t watching? I want a refund.

2 months ago

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Reply from Rove Pest Control

Thank you for bringing this to our attention. We are glad you caught it. We have the service manager looking into the historical records for time spent on site. We have also scheduled for a technician to return and complete the service as it should have been. We will also be taking care of training and correction to ensure this does not happen again. We are sorry for the inconvenience and look forward to resolving the issue with you.

Jan. 9th, 2024

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Lana Lager Mound, MN

Brad went above and beyond to secure my home from mice. He was very helpful and thorough. I’m very appreciative of his service.

3 months ago

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Michelle

Cory is the best! He is very good at explaining everything, is patient with all my questions and is very knowledgeable! Definitely recommend!

3 months ago

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Lovey Martin

I like our pest control company Rove. When there is a problem, they promptly reply and we really liked our tech this time around of Heidi. Thank you

3 months ago

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Stefanie Peterson

Aerial has serviced our home before and was knowledgable and remembered the property. He is very friendly and let me know everything he was doing

3 months ago

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Jacob And Danny Vlogs Detroit, MI

The technician had outstanding knowledge regarding all of my issues and resolve them, professionally and efficiently. I would highly recommend to anyone he went above and beyond!

8 months ago

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Jamie Wilcox Minneapolis, MN

Orlando was professional, helpful, and friendly.

3 weeks ago

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Anne Sailer Phoenix, AZ

Very friendly and thorough as all your techs usually are

3 weeks ago

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adel labib Framingham, MA

Jonathan was exceptional and accommodating with everything that needed to be done and went above and beyond to make sure everything was done properly. He did an outstanding job and I have seen a lot less activity as a result of their continuous effort. The company has regularly returned as needed for anything requested.

10 months ago

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Светлана Друшлякова Mound, MN

Our technician Jacob A. always does a great job, always super helpful, listens to our concerns and takes care of the issue. Very friendly! Professional with explanations and how we can try and resolve the issues at hand in/outside the home.

11 months ago

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Kellie Stocker

Cory is always kind and helpful and not scared of our dog!

1 week ago

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Mai Vang (Sheng) Minneapolis, MN

Much appreciation. Willing to worth with my hour on day of inspection.

1 month ago

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Kate Owens Burnsville, MN

They’re always knowledgeable and helpful with any issues I’m having

1 month ago

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Melissa Mills Phoenix, AZ

Juan G stopped by yesterday to let me know the great services Rove provides and after his outstanding explanation I decided to sign up. Today I met Mike and Eric the service managers and they provided exceptional service. I am very pleased with this team and glad I made the right decision to switch over after being price gouged and not provided any type of customer service during service visits. I can't wait to tell my neighbors and any one else about Rove. Whatever you are doing keep doing it!!!

1 year ago

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Reply from Rove Pest Control

Melissa,
Thank you so much for taking time out of your day to write such positive words about our employee's. We are so happy to hear that they were able to make your experience with us so fantastic! Thank you so much for choosing Rove, we really appreciate your business!

Jan. 19th, 2023

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Debra Samuelson Minneapolis, MN

Matt is a knowledgeable servicemen who gave me a detailed plan of where the moles were living in our yard and how he would get rid of them. He listened to my concerns and took our dogs into consideration with the plan. Matt is professional and friendly person who is very intelligent. I absolutely would hire him again and hope that he can service us the next time!! Scott and Debra S., Marine on St. Croix, MN

1 year ago

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Reply from Rove Pest Control

Thank you Scott and Debra! We are so glad that Matt was able to make your experience with our business great! Thank you for your feedback! Have a great day!

Oct. 12th, 2022

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Jerry Lutzen Lakewood, CA

They were visiting another house down the street from us and we asked if they could stop by and check a few issues (spider webs and full pest trap in the garage). They supported our request immediately and were so friendly in doing so. We have had great luck with every technician that has come out to see us. Please give kuddos to Mike also as he was with Eric and helped take care of our concerns.

1 year ago

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Reply from Rove Pest Control

We are so glad to hear your story about your great experiences with our company! We love being able to help! Thank you for the great rating!

Jan. 12th, 2023

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Derrick Jones Niles, MI

Rove Pest control was great to work with. My mom had an issue with bed bugs and JB came out to assess the problem, which was pretty bad. Having explained the process, JB was here on time and mitigated the pest. But more than that, he made himself available for any questions that I had, which I had a lot. We are a satisfied customer after using their services. Big thank you to JB and Rove Pest Control…!

1 year ago

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Reply from Rove Pest Control

Thank you for the awesome comments about JB. We are glad to see that he was able to be so thorough and helpful! Thank you for your business!

Jan. 12th, 2023

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Ashley T Detroit, MI

We just had our second treatment with Michael from Rove Pest Control. To say we are happy is an understatement. We have noticed a dramatic decrease in bugs since having our initial treatment. Michael has been wonderful to work with! He is extremely patient with our concerns. Michael has taken the extra time on both visits to make sure that all areas of our home indoor and out are sprayed to our liking. He takes note of our problem areas and really takes the time treating those areas. We are looking forward to continuing using Rove Pest Control in the future to keep our home Pest free.

2 years ago

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Reply from Rove Pest Control

Thank you for your enthusiastic and detailed feedback. Michael will be quite excited to hear about the results of his efforts. This will also be helpful to share with the team to illustrate the impact that we can have on both the pests and the element of service itself. We appreciate your business and support. Have a wonderful week!

Oct. 4th, 2021

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Murid Amini Minneapolis, MN

Our pest control folks always go above and beyond. I don’t like bugs, I don’t like mice. Thinking about them makes me sick. The Rove team always shows up on site, are professional, and talk about the pests in a way that gives you confidence in your ability to enjoy a pest free home. They do a great job and I’ve yet to see pests inside the home creeping me out. 100% recommend.

2 years ago

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Reply from Rove Pest Control

That is great to hear! Delivering peace of mind and the ability to relax is one of the best parts of this industry.. Keep us posted of anything that needs reinforcement. Have a pleasant and relaxing weekend!

Aug. 5th, 2021

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Doug Skirke Carleton, MI

The best experience in the worst time possible! Bed bugs are no joke , trust me I googled everything. After months of wasting money I finally decided to call the pros . Don't let the cheaper price fool you, their heat treatment is thorough ! They come back twice after to finish those little buggers , even tho tho first heat and spray was enough . Long story short if you have bed bugs and you don't know who to call it's these guys , they're thorough, super nice and explained everything! I highly recommend them .

2 years ago

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Reply from Rove Pest Control

Bed bugs are one of the most satisfying pests to get rid of. We are grateful we had the opportunity to work with you on them. The whole team loves hearing how their efforts make the needed change. Thank you for your business and support and enjoy some more restful sleep!

Jun. 1st, 2021

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Willie Oredola Minneapolis, MN

Although I don’t know very much about Rove as a company given we just moved back to the area and only one initial service has been completed, I can attest to the incredible customer service provided by Dylan S. He was instrumental in educating and treating our home for all sorts of unwanted pests. The level of knowledge and attention to detail displayed was truly impressive. People like Dylan, institution wide, can ultimately and eventually elevate a company to the next level of growth. Keep it up!

2 years ago

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Reply from Rove Pest Control

Welcome back, we are happy to have you around as I am sure your neighbors are. I will pass along the thanks to Dylan and encourage the team to keep up the high level of service. Thank you for taking the time to share about your experience. Have a wonderful evening and thank you for your business!

May. 25th, 2021

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Tap Maniar Wayland, MA

I was a bit skeptical as I hadn't heard much about Rove and their sales approach is more proactive than others. But after the first treatment I could not be more impressed with the professionalism, knowledge and thorough nature of the work--not to mention the excellent communication via emails and the client portal. I think we've become cynical about sales, but the old school, face-to-face approach of sales and service may be worth another look. Ashley, Jose and the team are fantastic.

2 years ago

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Reply from Rove Pest Control

Thank you for such a detailed review. We look forward to continuing the positive experience for you. There is no better way to help people than to get out and interact with them. Keep us posted as any needs develop. Have a great night!

May. 25th, 2021

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Juan Godinez Shrewsbury, MA

Customer service is extremely responsive; no long wait times. Technicians are extremely knowledgeable and listen to concerns well. Offers free services in between regular services. It seems like they offer a fuller range of pest control services compared to other companies I am aware of. They do mosquitoes, ticks, carpenter ants, carpenter bees, mice, voles, moles, and everything else every company does.

2 years ago Edited September 14, 2021

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Reply from Rove Pest Control

You are correct! Our general residential and commercial services cover hundreds of pests. Our specialty services pick up the pests that need extra special attention. We appreciate your feedback and support. Have a wonderful week!

May. 5th, 2021

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May Lia Thor Hugo, MN

Jonah was on time, has an easy going personality, and was flexible.

2 weeks ago

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Steve Pearson Saint Paul, MN

Katrell did a great job explaining what he was doing and what to expect going forward.

2 months ago

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Amy Saucier (AMSaucie) Lakeville, MN

Great price and actually try to block off points of entry and fix the problem rather than put a bandaid over it.

3 months ago

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Philomene Hastings Maple Grove, MN

Heidi was on time, checked everything thoroughly. She was very professional, and found the mouse! :-)

3 months ago

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Va Yang Maple Grove, MN

Orlando was very friendly when servicing my home! He was able to explain what he was doing and listened to my concerns.

3 months ago

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happert1 Minneapolis, MN

Sue was great! Actually, everybody that’s, has been really wonderful. Knowledgeable personable very much enjoyed it.

3 months ago

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Juan Aureoles Phoenix, AZ

Showed up right on time and took care of our exterior and interior in a timely manner. Checked everywhere without being prompted to do so. Very friendly as well!

6 months ago

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Amy Katherine Luoma South Lyon, MI

JB was very thorough and came exactly when this was scheduled. I have had him before, he’s really good and I like dealing with him for this service.

7 months ago

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Char Wilson Rochester, MI

JB and Paul sprayed lawn today. JB was very knowledgeable and provided great Instructions on what to do after they sprayed. Very please with the professionalism of ROVE!

8 months ago

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Jesse Brud

Excellent customer service. Great company.

1 month ago

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jody walsh Minneapolis, MN

Technicians are always polite and helpful.

1 month ago

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James Westerhaus Minneapolis, MN

Zach is very knowledgeable efficient & personable!

1 month ago

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Brian Dunny Scottsdale, AZ

Does a great job every time, appreciate everything

1 month ago

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Mark Geyer

Takes care of pests, always show up on the day expected.

1 month ago

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stephanie brumber Franklin, MA

Mandy was our service provider and I can't say enough about her She was informative, friendly, knowledgeable and overall amazing! We are happy to have assistance with our rodent situation and feel great about the process. many thanks for the timely response. couldn't be happier.

1 year ago

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Reply from Rove Pest Control

Hello Stephanie!
We are glad to hear that Mandy was such a great help! We really appreciate your business!
Have a wonderful day!

Nov. 16th, 2022

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Eileen

Mike was very nice and friendly. He texted me when he was here and texted me when he was done. He also reminded me to shut my garage door after he left which was very nice. Sometimes just the little things make an experience great.

1 year ago Edited June 26, 2023

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Reply from Rove Pest Control

Thank you so much for taking time to write such a positive review! We are so glad to hear that Eric was able to bring you some happiness on a hard day! We pride ourselves on the work of our technicians! We hope you have a wonderful day!

Oct. 31st, 2022

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Kim Pharmer Rochester, MI

Chris was so kind, helpful and knowledgeable. He presented a detailed plan that will hopefully take care of our challenge. He was patient as I asked a lot of questions. Hoping he can bring another bait trap by soon because we found a we know the mice were hiding after moving a small shed on the side of the house.

1 year ago

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Reply from Rove Pest Control

It's so good to hear that Chris was able to be so helpful! We take pride in the work our technicians do!
If you ever need anything feel free to reach out to the office and we would be more than happy to help! Have a great day!

Oct. 17th, 2022

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Tobias Hogan Phoenix, AZ

I was having an ant problem in my house, called customer service and they were able to come to my house within 2 days. The technician & his partner freaking super dope guys. Friendly, patient and taught me some things asking them questions. Thank you all again and my 7 year old daughter definitely is happy not having to worry about ants now. :)

1 year ago

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Reply from Rove Pest Control

We are so glad that our technicians and customer service were able to be so helpful! Thank you for such a great rating and thank you for choosing Rove!!

Jan. 12th, 2023

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Matt Zeigler Clio, MI

They are so friendly, and ask questions about the bug in and around our home! Also, they are great about giving me appt times that work for my job. Patrick arrived on time this morning, was kind and friendly and explained why he was doing the treatment that he performed today.

2 years ago

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Reply from Rove Pest Control

Thanks for the awesome review, Matt! We work hard to meet high expectations, and we’re happy to hear we hit the mark for you. We value consistency and aim for the complete satisfaction of our customers. We can't wait for your next service appointment! Until then, we're here if you need anything.

Dec. 18th, 2021

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Dee Watts Southfield, MI

Patrick did a great job! He explained what he was doing and why and he answered all of my question. I was very pleased with his work ethic and the patience and care he showed. I will be recommending Rove Pest Control to my friends and family.

2 years ago

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Reply from Rove Pest Control

That is wonderful to hear, we sure appreciate the recommendations! I look forward to passing your experience on to Patrick and the team. Thank you for your business and for taking the time to share with us. Keep us posted if you have anything pop up that needs our attention before it is time to see you again. Have a great day!

Nov. 17th, 2021

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Susan Armstrong Saint Paul, MN

I wasn’t successful with an email inquiry, but when I called they were sympathetic and helpful. They scheduled a free diagnostic estimate and followed up with another call to clarify time and date. The very nice young man who came in did a thorough check and determined we didn’t have bed bugs. No charge!

2 years ago

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Reply from Rove Pest Control

That is one of the best pieces of news we can deliver! Thanks for letting us know about the email inquiry disconnect. We will look into that and smooth that process out. Thank you for your business and support. Have a wonderful weekend!

Oct. 16th, 2021

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Cathy Pavia Stoughton, WI

I am a new customer and this was my first scheduled service. The technician was prompt and arrived during the promised time frame. All requested work was completed. I'll be monitoring over the next few days to see if all pest problems have been eliminated. So far, so good....

2 years ago

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Reply from Rove Pest Control

Glad to hear things are on the right track! Keep us posted if you see anything that needs further attention. Pests can be unpredictable sometimes when their nesting sites get disturbed, but our commitment is to keep on top of it for you and and make any necessary adjustments. Have a wonderful weekend!

Oct. 16th, 2021