Name: Rove Pest Control
Rating: 4.9

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Ayca Ozbek Ozutemiz

I emailed Rove Pest Control last night, and they came before noon to help with the wasp infestation! They work amazingly fast! Thanks!

1 month ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Rove Pest Control! Our team is committed to providing prompt and efficient service, so it's great to know we were able to resolve your wasp infestation quickly. Thank you for choosing us and for taking the time to share your feedback. We're here for you anytime you need us!

Jun. 21st, 2024

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Larissa Schlueter

Rachael was very knowledgeable and helped us understand our issue with ants along our pavement. Thanks for the great treatment!

1 month ago

Reply from Rove Pest Control

We're thrilled to hear that Rachael provided you with the knowledge and assistance you needed to address the ant issue on your pavement. Our team is committed to delivering excellent service and effective treatment solutions. Thank you for taking the time to share your positive experience with us!

Jun. 18th, 2024

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Todd Osterhues

Rove is always responsive when needed, but they don’t always let you know when they are on their way so you can talk to the technicians.

1 month ago

Reply from Rove Pest Control

Thank you for your feedback. We're glad to hear that our responsiveness meets your expectations. We understand the importance of communication and apologize for any inconvenience caused by not notifying you prior to our technician's arrival. We are taking steps to ensure that going forward, our clients are promptly informed about the status of their service visits. Your satisfaction is our top priority, and we appreciate you bringing this to our attention.

Jun. 18th, 2024

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Sue Scherman

Rachael, was AWESOME! She was professional, able to provide answers to my questions, She is very polite , she did a great job!

1 month ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Rachael's efforts. We are thrilled to hear about your positive experience and Rachael's professionalism and politeness. Our team is committed to providing excellent service, and it's rewarding to know that we have met your expectations. We look forward to serving you again in the future.

Jun. 18th, 2024

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Dana Strop

Super responsive customer service- very helpful technician- answered all of my questions. Friendly and professional service.

1 month ago

Reply from Rove Pest Control

We are thrilled to hear that you had a positive experience with our customer service team! Our technicians strive to provide comprehensive and courteous support to ensure all your questions are addressed. Thank you for acknowledging their efforts and professionalism. We look forward to serving you again in the future.

Jun. 12th, 2024

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Dale Johnson

It is nice that Cory always checks in when he arrives for service. He asks if there is anything special we need and handles any problems we may have.

1 month ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Cory's service. We're delighted to hear that his attention to detail and proactive communication have met your expectations. Our team is committed to providing exceptional service and addressing any issues promptly. Your feedback is greatly appreciated and will be shared with Cory as an encouragement to continue his excellent work.

Jun. 7th, 2024

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Samantha Thomas

Izzy and Rove pest Control are Great!! Love my service by you guys. I can rest assured knowing bugs and spiders are being controlled.

1 month ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you're satisfied with our pest control service and that you can enjoy your space without the worry of bugs and spiders. Your peace of mind is our top priority, and we're committed to providing the best service possible. Looking forward to serving you in the future!

Jun. 12th, 2024

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Rove

Excellent technician. I can always count on him. He is very thorough and takes good care to get all the troublesome spots.

1 month ago

Reply from Rove Pest Control

Thank you! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Keith Setterstrom

The person who came today was different than previous. It seemed he didn’t want to hear what we had to say. The spray on the window shills were big drips which dryed a white color. Previously it was a mist spray not big drops. Two technicians were here one outside and one inside. Seemed to be a quick visit.

2 months ago

Reply from Rove Pest Control

Thanks for letting us know about the changes you noticed. We want to make sure that we keep a consistent service delivery, so we will reach out to you to see what else needs done to get things where they should be. We will add notes to your account to reinforce the standard protocol of being more cognizant of potential dripping on the windows. We look forward to speaking with you and getting things back on the right track!

May. 30th, 2024

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Wendy Little

Patriot was so nice and went over everything with me and hopefully solved the two issues I had a concern about. Hopefully I will see him again on future visits.

2 months ago

Reply from Rove Pest Control

Thank you, Wendy! I'm glad you were happy with Patriot's service. He is one of our rising stars!

Jun. 4th, 2024

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Leslie Mann

Cory is awesome! Super friendly. Had a great chat with him. He let me know exactly what he was going to do For our second visit. Extremely satisfied! So far loving, Rove Pest.

3 months ago

Reply from Rove Pest Control

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Cory and that he provided you with the clarity and friendliness we strive for. Your satisfaction is our top priority, and we're delighted that you're loving your experience with Rove Pest Control. We look forward to continuing to serve you!

Jun. 5th, 2024

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Donna Braun

Linda is amazing. She comes and does her job. But she also answers my questions. She is friendly, and always has a smile on her face. She is a joy to talk to, and very helpful.

3 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to acknowledge Linda's efforts. We are thrilled to hear about your positive experience with her. Linda is indeed a valued member of our team, known for her dedication and friendly demeanor. We're glad she could assist you and make your experience enjoyable. Your feedback is greatly appreciated and will be shared with Linda to recognize her exceptional service.

Jun. 5th, 2024

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Cinderella

Ariel T. Is very professional and friendly. He remembered our home and our issues from last fall. He is very thorough and we are very happy with the services we have received.

3 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Ariel T. We are thrilled to hear that his professionalism and attention to detail left a lasting impression. Our team is committed to providing exceptional service, and it's always rewarding to know when we've made a meaningful difference in our clients' lives. We look forward to continuing to serve your needs in the future with the same level of excellence.

Jun. 5th, 2024

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Mary Jo Medjanyk

courteous and diligent in taking care of pests

3 days ago

Reply from Rove Pest Control

Thank you, Mary.

Jul. 24th, 2024

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Pat Crist

I was very pleased with David's rodent application in my basement. He had found an area where the mice were coming into my home and he blocked that entrance with steal wool, so no future visits there. He was very thorough inside and out.

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback on David's service. We're delighted to hear that his meticulous approach to rodent proofing your basement was successful and that you've noticed a significant improvement. Our team is committed to providing thorough and effective solutions, and it's gratifying to know that David's efforts have enhanced the comfort of your home. We appreciate your trust in our services and look forward to serving you in the future.

Jun. 5th, 2024

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Matt Skotak

I absolutely love the professionalism and communication from our technician Sue. He has been out to our property multiple times before and does an outstanding job explaining what he’s doing, why he is doing it, and how best to treat our various pests I have full faith in his services and highly recommend him to anyone.

4 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with our technician, Sue. His dedication to providing clear communication and professional service is a cornerstone of our commitment to customer satisfaction. We're honored to have earned your trust and recommendation, and we look forward to continuing to serve your needs with the highest standard of care.

Jun. 5th, 2024

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Sherryl Smith Mankato, MN

Katrell was courteous and professional. He came to the door to let me know he was there and explained the services he would be doing. When he was done he let me know and explained again that if there was any problems to give Rove a call. I have Rove come every quarter and bugs and mice inside my home are non-existent.

5 months ago

Reply from Rove Pest Control

Thank you for sharing your positive experience with Katrell and our services at Rove. We're delighted to hear about the professionalism and thorough communication you received. It's our priority to ensure your home remains free of pests, and we're glad to know our quarterly visits have been effective. Should you need any further assistance or have any concerns, please don't hesitate to reach out to us. Your satisfaction and peace of mind are our top goals.

Jun. 7th, 2024

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Kim Forbes

LOVED David - he was thorough, explained the process in detail regarding different bait, and went above and beyond in finding hidden holes and filling them. We really appreciated his service and would love to have him back at our next quarterly check.

5 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear about your positive experience with David. His dedication to providing thorough and informative service is a great example of our commitment to customer satisfaction. We'll make sure to pass along your kind words and look forward to serving you again at your next quarterly check.

Jun. 7th, 2024

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Rob Dougherty

Nice gentleman with technical knowledge and skills. Very helpful.

1 week ago

Reply from Rove Pest Control

Thank you, Rob. Glad to hear you were pleased with the service.

Jul. 16th, 2024

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Dulci Fine

Claire was very attentive to the needs of our farm and house and did a wonderful job!

2 weeks ago

Reply from Rove Pest Control

Thank you, Dulci.

Jul. 10th, 2024

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Di H

Sue is excellent, knowledgeable, checked everything that needed to be done. Totally recommend him.

2 weeks ago

Reply from Rove Pest Control

Thank you.

Jul. 12th, 2024

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Jeanne Beach

Jose was thorough and professional. Took care of what I needed, and answered all my questions.

3 weeks ago

Reply from Rove Pest Control

Thank you, Jeanne. Glad to hear you were pleased with the service and all of your questions were answered.

Jul. 2nd, 2024

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Annette

Love their service much more than my previous one - Ecoshield - and they are less costly.

3 weeks ago

Reply from Rove Pest Control

Thank you, Annette for your kind words. Glad to hear that you see the value in the service you are getting. Have a great day!

Jul. 2nd, 2024

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David Quinn

Was on time and friendly. Resolved the issue. Was able to get them out in 2 days to treat a wasp nest.

1 month ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that our team's promptness and friendliness left a positive impression. It's our top priority to address issues like wasp nests efficiently and effectively. We appreciate you taking the time to acknowledge our service and look forward to assisting you in the future.

Jun. 21st, 2024

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Kim Pellett

This company has harassed our whole city the past few days. A whole thread of citizens saying this company showed up and would not leave upon request, ignored no solicitation signs, past 9pm. Rude and unprofessional. Couldn’t imagine working with this unethical company.

1 month ago

Reply from Rove Pest Control

I'm sorry you and your neighbors were treated that way. That is not in line with our training and policies. I will cover this with the sales team as a whole and if you would be kind enough to email me your address to robg@rovepc.com, I will be able to drill down to which rep needs further action. I apologize and appreciate your hep.

Jun. 12th, 2024

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jason mlejnek

Vong L. was fantastic and helped us after an inspection on a home we were selling. I highly recommend. Quick to respond and great to work with.

2 months ago

Reply from Rove Pest Control

Thank you, Jason! We appreciate you giving us your feedback and glad to know you were happy with Vong's service!

Jun. 4th, 2024

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Debbie Lickteig

Nick G. did an excellent job, he was prompt, efficient and very thorough. He listened to my concerns and addressed them immediately! Excellent.

2 months ago Edited May 22, 2024

Reply from Rove Pest Control

Thank you, Debbie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024

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Lelis Brito

Friendly, thoroughly explained what they saw in the traps, and found entry points into the house that had not previously been detected. Thank you!

2 months ago

Reply from Rove Pest Control

We are thrilled to hear that you had a positive experience with our service! Our team is committed to providing thorough and friendly service, and we're glad we could help identify previously undetected entry points in your home. Your safety and satisfaction are our top priorities. Thank you for choosing us and for taking the time to leave a review.

Jun. 5th, 2024

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Caryn Switalla

David J. was our technician and we had spider, mouse & ant issues and he was so kind and informative. Taught me some things that were great to know! We recommend Rove to everyone. They have always been helpful.

4 months ago Edited June 21, 2024

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Meagan's thoroughness provided you with reassurance. Ensuring everything is working perfectly and giving our customers peace of mind is our top priority. We look forward to continuing to serve you with the same level of excellence and care.

Jun. 5th, 2024

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Danny Ngo Eden Prairie, MN

Talin always does a great job. I had a new need to address stink bugs and he was happy to answer my questions and help address the issue, in addition to my normal service needs.

4 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Talin provided you with excellent service and was able to assist with your new concern regarding stink bugs. Our team is committed to ensuring your satisfaction and addressing all of your service needs. We appreciate your trust in us and look forward to serving you in the future.

Jun. 5th, 2024

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Sasha Mercedes Minneapolis, MN

We hired Rove to help combat an ant issue. Our technician was friendly but forgot the ant traps, which was one of the main components in addressing our issue. We were told the traps could be installed a few days later, but the technician they sent came 2 hours earlier than the scheduled appointment time and just left the traps in our mailbox because my spouse and I were both working when they came. We would have loved for the tech to install them for us and look at the progress of the infestation. We regretfully bought a year's subscription with them and are very disappointed at the lack of concern, knowledge, and follow-up. We recently got a bill for the services when our tech already ran our credit card. I'm unsure why we weren't just charged at the time of service. And the charge for the first month of the subscription coincides with the initial visit, so you end up paying more than the initial quote. This company came recommended but we cannot say many good things after our experience.

5 months ago

Reply from Rove Pest Control

We love hearing that the technician was friendly even if forgetful. The rest sounds like issues we need to resolve with a technician on one hand and then ensure we are aligned with you on the payment plan and structure. It appears the account is under a different name from your review so we are unable to reach out to you to resolve it. If you could give us a call at your earliest convenience, we would love to get solutions underway for you and get everything back on the right track. We look forward to haring from you!

Feb. 6th, 2024

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KariLynn Doffing Portland, OR

Cory is great! Called 30 minutes before arrival. Very professional. I am always grateful when he is my tech as I know he will be professional and get the job done whether I am home or not!!

5 months ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that Cory's professionalism and punctuality have consistently met your expectations. Our team is committed to providing reliable and efficient service, and it's rewarding to know that Cory has embodied these values during your appointments. We look forward to continuing to serve you with the same level of excellence in the future.

Jun. 7th, 2024

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Noelle

Amy was very friendly and provided the service we requested

1 week ago

Reply from Rove Pest Control

Thank you.

Jul. 16th, 2024

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Karen Harper Minneapolis, MN

We have been using Rove for three and a half years now would recommend them! Today we had Sue as our tech and we have had him a few times now! He is very professional, knowledgeable and friendly! I have asked him several questions and he gave thorough explanations! All of Rove’s techs have done a great job.

6 months ago

Reply from Rove Pest Control

Thank you for your glowing review and for choosing Rove for the past three and a half years. We're thrilled to hear about your positive experiences with Sue and the rest of our team. Our technicians, like Sue, strive to provide professional, knowledgeable, and friendly service, and it's gratifying to know that their efforts are appreciated. Your feedback is invaluable to us, and we look forward to continuing to serve you with excellence.

Jun. 7th, 2024

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Kanga Kitty

Megan and her partner that was here today were awesome! Very attentive, listened carefully to my concerns and addressed accordingly. Super nice and friendly but very professional. I very much appreciated her attention to detail and for the information and knowledge on mice! Thank you Megan!!

6 months ago Edited January 29, 2024

Reply from Rove Pest Control

Thanks for the great feedback on Sue. He will sure appraise hearing it. We also appreciate the opportunity to do some further training with today's technician. We'll reach out to you to find out some more details and see if we need to schedule any free follow up service. With the name on here not showing up in our system, if you don't hear from us within 24 hours, please give us a call so we can ensure everything gets resolve.d. We look forward to speaking with you soon!

Jan. 17th, 2024

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Conner McCall Minneapolis, MN

Sue did a great job walking me through the basement to try and discover the issue that was allowing mice to enter the home. We inspected inside and outside and he explained what he was seeing and offered some ideas on what I can do to help reduce their occurrence. Exceptional service.

6 months ago

Reply from Rove Pest Control

Thank you for taking the time to leave such a positive review. We're thrilled to hear that Sue provided exceptional service and was able to assist you thoroughly in identifying the issue with mice in your home. Our team is committed to offering helpful and informative service, and it's great to know that Sue's efforts to inspect and offer preventative solutions were appreciated. We look forward to serving you again in the future.

Jun. 20th, 2024

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Tara Dressler

Our tech Cory is a pleasure to work with. He always shows up with a great attitude, is willing to answer all my absurd questions and conducts himself in a professional manner. Thank you for doing what you do so I don't have too!

6 months ago Edited June 7, 2024

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Cory! It's wonderful to know that his professionalism and eagerness to assist have made a lasting impression. We always strive to provide exceptional service and answer any questions you may have, no matter how big or small. Your acknowledgment is greatly appreciated, and we look forward to continuing to serve your needs in the future. Thank you for choosing our services!

Jun. 20th, 2024

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Katie Campana

Ariel is very thorough. He always asks the right questions & shows true concern for our homes needs. Since beginning our services with Rove, our pest issues have significantly decreased. Thank you for serving us and exceeding customer expectations!

7 months ago

Reply from Rove Pest Control

We are thrilled to hear about your positive experience with Ariel and the noticeable improvement in your home's pest situation. Our team is committed to providing thorough and attentive service, and it's rewarding to know that Ariel's efforts have made a significant difference. Thank you for choosing Rove and for taking the time to acknowledge the exceptional service you've received. We look forward to continuing to exceed your expectations.

Jul. 9th, 2024

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Bruce Margolis Minneapolis, MN

Patriot was professional and courteous as he performed his check of my house. I appreciated his knowledge. My only issue was that I was told, by the Rove scheduler, that I would get a call to let me know when someone was coming. This did not happen he just showed up. I would have liked a call.

7 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your feedback. We're pleased to hear that you found Patriot to be professional and knowledgeable during his visit. However, we sincerely apologize for the oversight regarding the scheduling call. We understand the importance of communication and will ensure that our team adheres to the commitment of notifying customers in advance. Your satisfaction is our priority, and we appreciate your understanding.

Jul. 9th, 2024

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Maureen Armstrong Maple Grove, MN

Ariel is so friendly and gave me information on what he was doing to control any pests and mice. Very kind and cheery. I appreciated his attention and his smile as he talked with me. He has been to my home for previous visits and I feel very confident in the service he provides.

7 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Ariel. We are thrilled to hear about the friendly and informative service you received during his visit. Ariel is a valued member of our team, known for his kindness and dedication to customer satisfaction. We look forward to continuing to serve your home with the same level of care and expertise. Your confidence in our service is greatly appreciated.

Jul. 9th, 2024

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Kevin Dather

Explained the process very well and asked about the problem areas

2 weeks ago

Reply from Rove Pest Control

Thank you, Kevin. Glad to hear your service was a great experience.

Jul. 18th, 2024

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Laura Bolz

Well, the ants on the sidewalk haven't returned yet. Thanks!

3 weeks ago

Reply from Rove Pest Control

Great to hear, Laura. Thank you for taking the time to leave a review. It means a lot to us.

Jul. 10th, 2024

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Rich Hafdahl

She was well organized and paid attention to detail when doing the treatment.

4 weeks ago

Reply from Rove Pest Control

Thank you, Rich.

Jul. 1st, 2024

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m walstead

Jamie is considerate, through and respectful. He immediately recognized our concerns and applied multiple resources at his disposal. In addition he offered a follow up within the next two weeks by a technician instigated by the company and not relying on us to remember. We are are very pleased with his approach and professionalism. We request he do the follow up and further services. Thank you Jamie!

10 months ago

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Sergei Mihnyukevich

Prompt, high quality service with impressive list of options at the grate price!

1 month ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you appreciated the promptness and quality of our service, as well as our extensive options at great prices. We strive to provide our customers with the best experience possible, and it's rewarding to know that we've succeeded. We look forward to serving you again in the future!

Jun. 21st, 2024

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Kate Brune

We've used Rove for 5 years and see a big difference in the bug activity in our house.

1 month ago

Reply from Rove Pest Control

Thank you for your loyalty and for taking the time to share your experience with Rove. We're thrilled to hear that you've noticed a significant reduction in bug activity over the past five years. Our team is committed to providing effective and reliable service, and it's rewarding to know that our efforts have made a positive impact on your home environment. We look forward to continuing to serve you in the years to come.

Jun. 20th, 2024

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Kristin B

Highly recommend this company!! Great customer service, fast and friendly and reasonable prices.

1 month ago

Reply from Rove Pest Control

Thank you for your glowing review! We're thrilled to hear that you had a positive experience with our customer service and found our pricing reasonable. Our team strives to provide efficient and friendly service, and we're glad we could meet your expectations. Your recommendation means the world to us, and we look forward to serving you again in the future.

Jun. 18th, 2024

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Linda Kenney Milford, MA

Tyler came to my home on Tuesday after I called for a bee & wasp problem on Friday. I was happy with the timing because it was a holiday weekend and originally I was told the first appointment was 2 weeks away. Tyler definitely earned 5 stars. He was knowledgeable, understanding of my concerns, polite and he educated me on the new kind of wasp I had. My only concern is that the company did not inform me that they were turning my emergency call into my quarterly appointment. I saw that he wrote "Inspected and refilled all rodent bait stations." This was great for my 2 outdoor stations but I have some inside stations too and if I knew this was my quarterly I would have had him come inside to check them. I hate having to make another appointment for the inside. This concern has nothing to do with Tyler and again he was great!

2 years ago

Reply from Rove Pest Control

I will have to personally thank Tyler and am looking forward to sharing this with the team. Also, thanks for bringing the scheduling issue to our attention. It looks like a follow up service was scheduled, but if anything else is needed, just let us know and we’ll head back out for free. Thanks!

Sep. 20th, 2021

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Jeanette Tschida

Zack is knowledgeable, helpful, efficient. Answers all our questions. Great employee to have on the Rove team.

2 months ago

Reply from Rove Pest Control

Thank you, Jeanette! We appreciate your review. We value our customers and appreciate the time you took to share your experience. I'm Glad you were happy with the service Zack provided!

Jun. 4th, 2024

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Katie Goggins

Always friendly. Always asks if need anything new. So nice to our dogs and they are crazy. Good guy

2 months ago

Reply from Rove Pest Control

Thank you, Katie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 4th, 2024