Name: Rove Pest Control
Rating: 4.8

star star star star star

Jodi Brunner

izzy is awesome. he always does a great job and keeps us informed

7 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Izzy has been providing exceptional service and keeping you well-informed. Our team is committed to excellence, and it's always encouraging to know that our efforts are making a difference. We look forward to continuing to serve you with the same high standards.

Jun. 5th, 2024

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Jeff

Very professional and thoroughly explained what his plan was.

7 months ago

Reply from Rove Pest Control

Thank you, Jeff.

Jun. 5th, 2024

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Graham Taylor

8 months ago

Reply from Rove Pest Control

Thank your for the review Graham. Happy to hear that we could help your transition moving from California!

Jun. 4th, 2024

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Debarati Sen

Thorough and very good at explaining the work done and ongoing needs

8 months ago

Reply from Rove Pest Control

Thank you, Debarati.

Jun. 5th, 2024

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Suzanne Moen

Excellent as usual! Very friendly and thoughtful--lokes my dog!

8 months ago

Reply from Rove Pest Control

Thank you, Suzanne. Glad to hear you were pleased with the service and we get along with your dog. Have a great week!

Jun. 5th, 2024

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Michael O’Connell

Excellent service by knowledgable, pleasant, energetic person.

8 months ago

Reply from Rove Pest Control

Thank you, Michael.

Jun. 5th, 2024

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Allyson Thiele

Katrell listened to me and was VERY friendly. Highly recommend him.

8 months ago

Reply from Rove Pest Control

Thank you for your kind words and recommendation! We're thrilled to hear that Katrell provided you with such a friendly and attentive service experience. It's our goal to listen carefully to each customer's needs and exceed expectations. We look forward to serving you again in the future!

Jun. 5th, 2024

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Tina Stifter Winsted, MN

Brian was very thorough, professional and helpful! We will absolutely recommend Rove!

9 months ago

Reply from Rove Pest Control

Thank you for your kind words and the glowing review! We're thrilled to hear that Brian's dedication and professionalism made a positive impact on your experience with Rove. Our team is committed to providing exceptional service, and it's rewarding to know that we've earned your recommendation. We look forward to serving you again in the future!

Jun. 5th, 2024

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Cindy Berg Burnsville, MN

He addressed a specific problem with stink bugs in an attic, no waiting, did it immediately.

10 months ago

Reply from Rove Pest Control

Thank you, Cindy.

Jun. 7th, 2024

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Beth Seeliger Lakeville, MN

August was very pleasant and brought in my newspaper as my husband is in the hospital.

10 months ago

Reply from Rove Pest Control

We are touched by your kind words and so glad to hear that August's gesture was helpful during this challenging time. It's our aim to not only meet but exceed customer expectations, and we're pleased August could provide that extra bit of care and support. Our thoughts are with you and your husband, and we wish him a speedy recovery. Thank you for sharing your experience with us.

Jun. 7th, 2024

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Lori Shippy Savage, MN

Ariel is very pleasant! And always concerned about our needs! Very much appreciate him! Great job!

10 months ago

Reply from Rove Pest Control

Thank you for your kind words and the time you've taken to acknowledge Ariel's efforts. We are thrilled to hear about your positive experience and appreciate your recognition of Ariel's dedication to customer satisfaction. It's our priority to ensure that your needs are met with the utmost care and attention. We look forward to continuing to serve you with the same level of enthusiasm and commitment. Thank you for choosing our services!

Jun. 7th, 2024

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pamela zolik

thorough understanding of the condition of the ant infestation. vert nice person.

11 months ago Edited April 5, 2024

Reply from Rove Pest Control

Thank you, Pamela.

Jun. 10th, 2024

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Xue Xiong

The Rove team is the best! Thank you Patriot M. for coming out to service our property!

11 months ago Edited October 15, 2024

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Steve Pearson Saint Paul, MN

Katrell did a great job explaining what he was doing and what to expect going forward.

11 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Katrell provided clear and informative service. Understanding the process and future expectations is crucial, and we're glad Katrell could effectively communicate this to you. We look forward to continuing to serve you with the same level of excellence. Your satisfaction is our top priority.

Jun. 12th, 2024

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vanessa Hinton

Jon M did a a great job. He explained what he did and asked if I had any concerns or questions.

11 months ago

Reply from Rove Pest Control

Thank you, Vanessa.

Jun. 20th, 2024

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Sarah Stoesz Minneapolis, MN

We received outstanding service from Orlando and are very happy with the results.

11 months ago

Reply from Rove Pest Control

Thank you, Sarah. Glad to hear that you were happy with the service you received.

Jun. 20th, 2024

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Brandon Furry

Daniel did a great job, he was quick and thorough! Excited to see the results in the upcoming days, weeks, months!

3 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that Daniel's service met your expectations and was delivered with efficiency and attention to detail. Your anticipation for the results is contagious, and we're just as excited to see the positive changes. We're committed to quality service and your satisfaction is our top priority. Please feel free to reach out to us with any further comments or inquiries.

Aug. 23rd, 2024

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Philomene Hastings Maple Grove, MN

Heidi was on time, checked everything thoroughly. She was very professional, and found the mouse! :-)

1 year ago

Reply from Rove Pest Control

Thank you for your feedback! We're thrilled to hear that Heidi provided you with timely and thorough service. Her professionalism is a point of pride for our team, and we're glad she could resolve your issue effectively. We appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.

Jul. 9th, 2024

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Va Yang Maple Grove, MN

Orlando was very friendly when servicing my home! He was able to explain what he was doing and listened to my concerns.

1 year ago

Reply from Rove Pest Control

Thank you for taking the time to share your positive experience with Orlando. We're delighted to hear that you received friendly and informative service. Our team is committed to providing clear communication and attentive care to address all of our customers' concerns. We look forward to serving you again in the future.

Jul. 9th, 2024

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Debra Siebell

Talon is always professional when he comes and is willing to explain what he is doing and listens to my concerns.

1 year ago Edited July 18, 2024

Reply from Rove Pest Control

Thanks for letting us know there was a disconnect that needs resolved. We will contact you to find out some details so we can correct and train the technician that was misaligned, update nots on the account as needed to avoid any future issues, and set up a free follow up for whatever was not addressed. We look forward to learning more from you!

Dec. 1st, 2023

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happert1 Minneapolis, MN

Sue was great! Actually, everybody that’s, has been really wonderful. Knowledgeable personable very much enjoyed it.

1 year ago

Reply from Rove Pest Control

Thank you, Glad to hear you were pleased with the service you received from Sue. We look forward to serving you again in the future.

Jul. 16th, 2024

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Chuck Evans Minneapolis, MN

I have had Rove Pest Control for a few years. Customer service got steadily bad the past couple of years. There service has been unacceptable, have tried multiple times to contact them for assistance. All I get is a call center. I would recommend using a different company strongly.

1 year ago

Reply from Rove Pest Control

We really appreciate those customers that have been with us over the years to provide perspectives on what is trending better and worse. This helps us adjust and fix things as we move forward. Our customer service team is in house which makes resolving customer service issues more direct than an outsourced situation. We would love to address the issues that have arisen. Please let us know what you have experienced at service@rovepc.com so we can not only fix things that will improve the experience for all of our clients, but also make things right on your end in particular. We look forward to hearing from you.

Nov. 27th, 2023

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Patricia Jackson Mesa, AZ

Michael was very professional, knowledgeable and kind. We enjoyed meeting him and all the information he provided us !

1 year ago

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Magdolina Abbou West Bloomfield, MI

I was very pleased with the service provided by your technician, JB , he was very thorough and courteous .

1 year ago

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james coppa

Was charged twice for a service. If you offer a second spraying free just book it. Was charged twice after I was absolutely clear that I payed for the second spraying. They took the order than charged me again. They said because it was longer the 4 weeks. WTF

1 year ago

Reply from Rove Pest Control

Thanks for bringing this concern up; it highlights a potentially great solution for you. Products for these kinds of treatments are limited by EPA regulations to only last 3 months. For this reason, we recommend people have barriers reinforced quarterly. This not only keeps the best barriers up for protection, but also allows for cost savings. Since the two one-time services you requested were on this interval (3 months apart), it makes sense that the barriers would be needing reinforcement. What makes the most sense is to convert your account to a quarterly account and apply the difference in cost toward future services. This will provide the protection you need and the cost savings you are looking for. We will reach out to go over this option with you shortly.

Jul. 19th, 2023

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Alicia Farrell Phoenix, AZ

He was extremely helpful helping me find the mouse problem lol. He was kind and patient with me too.

1 year ago

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Laurie Wixom, MI

JB was very professional and explained everything to my understanding. The service was excellent. Thank you

1 year ago

Reply from Rove Pest Control

We are happy to hear that JB was able to be so helpful! Thank you for taking time to write such a positive review! Have a wonderful new year!

Dec. 29th, 2022

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Tarek Elchanti Detroit, MI

Excellent 5 stars. Patrick S Is a 5 star guy. Very experienced nice and answered all my question. A+++++

2 years ago

Reply from Rove Pest Control

We are so happy to hear that Patrick was able to give you such a fantastic experience. We pride ourselves on the work of our great employees! Thank you for taking the time to write such great things!

Jan. 12th, 2023

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Frank Realtor

Mike is GREAT!! Always does a great job and very thorough! Always goes above and beyond like it’s his own home

2 years ago

Reply from Rove Pest Control

We are so pleased to hear that you had such a wonderful experience! Thank you for the review and we will be sure to let Mike know that he is doing a great job.

Feb. 10th, 2022

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Xavier Garcia San Jose, CA

Great technicians. Friendly and thorough. They handled the job in a short time. Appreciate their work.

3 years ago

Reply from Rove Pest Control

Thanks for taking the time to share about your experience. This is always helpful (and fun!) to share with the team. Keep us posted of any additional needs that pop up. Have a great week!

Nov. 1st, 2021

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Ray McDonald

He was one of the best we have ever had. He was very accommodating and helpful and we really appreciate him.

3 years ago Edited September 17, 2024

Reply from Rove Pest Control

That is exciting to read. I will pass along my personal thanks to him and share this with the team. Thank you for your business and support. We appreciate working with you!

Sep. 29th, 2021

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Leslie Lawrence Northborough, MA

My technician, Robert R., has been excellent, explains everything and is very personable and nice. Couldn't be better

3 years ago Edited September 14, 2021

Reply from Rove Pest Control

That is fun to hear & Robert will appreciate the feedback. Keep us posted if there is anything else we can do for you before we are scheduled to be out again. Have a wonderful weekend!

May. 22nd, 2021

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Quang Le Waltham, MA

Mandy was very friendly and professional. She got to all the main points and what a great job she did! Thanks

3 years ago

Reply from Rove Pest Control

That is what we hope to hear, thanks for sharing! I will pass the gratitude along to Mandy and the rest of the team. Keep us posted if you need anything else before it is time to see you again. Thanks!

May. 17th, 2021

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Mary Jo Theis

Left with out checking bait stations in lower basement

2 months ago

Reply from Rove Pest Control

Oh no! Thank you for letting us know. Hopefully we don’t miss something in the future, but if it does happen, just give us a call. We will go back out free of charge to take care of it. We will reach out to you to get this fixed. We look forward to seeing you!

Oct. 17th, 2024

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deepak tanksale

he was very good and address all raised issues

6 months ago Edited December 5, 2024

Reply from Rove Pest Control

Thank you, Deepak.

Jun. 21st, 2024

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Marc Sherman

Yang did a great job. He was very thorough.

6 months ago Edited July 18, 2024

Reply from Rove Pest Control

I am sorry to hear that the services were not up to your expectations and that your thoughts were downplayed. If you email us at service@rovepestcontrol.com or give us a call at the office 651-735-3101 we would be happy to set up a complimentary reservice and get this problem addressed.

Jun. 18th, 2024

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Debra Gutzman

Very friendly! Did nice job . Very knowledgeable!

6 months ago

Reply from Rove Pest Control

Thank you, Debra.

Jun. 18th, 2024

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JILL EICHER

Thanks for being so thorough Claire. We appreciate it!

6 months ago

Reply from Rove Pest Control

Thank you, Jill. We will be sure to pass this along to Claire. Have a great week!

Jun. 5th, 2024

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Josie Mike

Talin was our technician and he was very thorough.

6 months ago

Reply from Rove Pest Control

Thank you for taking the time to share your experience with our technician, Talin. We are thrilled to hear that you found his service thorough. Our team is committed to providing detailed and attentive service, and it's rewarding to know that Talin's efforts have been recognized. We look forward to serving you again in the future.

Jun. 5th, 2024

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Tim Mahoney

Came out for a free visit to address some new problems

6 months ago

Reply from Rove Pest Control

Thank you, Tim. Glad to hear you were pleased with the free visit. Look forward to helping you in the future!

Jun. 5th, 2024

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James Eelkema

Professional and polite. Two very fine qualities

6 months ago

Reply from Rove Pest Control

Thank you for your kind words and positive feedback. We are delighted to hear that you had a professional and polite experience with our service. It is our top priority to maintain these standards and ensure that every customer interaction is a reflection of our commitment to excellence. We look forward to serving you again in the future.

Jun. 5th, 2024

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Rosa Corpus

Very professional and polite detailed and oriented

6 months ago

Reply from Rove Pest Control

Thank you, Rosa! I'm glad our technicians service went great for you!

Jun. 4th, 2024

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Scott Roberts

My guy did a fabulous thorough job, thank you!

7 months ago Edited June 7, 2024

Reply from Rove Pest Control

Thank you, Scott! We are happy to know you enjoyed your service with Rove!

Jun. 4th, 2024

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Linda L Dahlby

Leng came right on time. He was professional and friendly.

7 months ago

Reply from Rove Pest Control

Thanks Linda! Leng does a great job. I'm glad you are happy with your service!

Jun. 4th, 2024

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James Xiong

Leng was prompt, expedient, and professional.

7 months ago Edited July 18, 2024

Reply from Rove Pest Control

Thank you, James.

Jul. 18th, 2024

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Ron Rodriques

Did a good job happy with work he did address all my issues

7 months ago

Reply from Rove Pest Control

Thank you for your positive feedback! We're thrilled to hear that you are satisfied with the quality of our work and that all your issues were addressed effectively. Our team is committed to providing excellent service, and your review reaffirms the hard work we put in every day. We look forward to serving you again in the future.

Jun. 5th, 2024

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Brian Petrick

Ariel was prompt, informative, and pleasant to talk to.

7 months ago

Reply from Rove Pest Control

Thank you for your kind words and taking the time to share your experience with Ariel. We are thrilled to hear that you received prompt and informative service, and that your interaction with our team member was a pleasant one. Your feedback is greatly appreciated and will be shared with Ariel as an encouragement to continue providing excellent service. We look forward to assisting you again in the future!

Jun. 5th, 2024

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Bev Larson

Jill always does a great job! Thank You.

7 months ago

Reply from Rove Pest Control

We're thrilled to hear that you had a positive experience with Jill! Our team is dedicated to providing excellent service, and Jill is a shining example of our commitment to customer satisfaction. Thank you for taking the time to acknowledge her hard work. We look forward to serving you again soon!

Jun. 5th, 2024

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Michelle Fitzpatrick

Megan was great. She was very thorough and knowledgable.

7 months ago

Reply from Rove Pest Control

Thank you, Michelle! We appreciate your review. Happy to hear Megan was able to give your home a great service!

Jun. 4th, 2024

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Mike Rowe

I am happy that the treatment is so complete. Good job

7 months ago

Reply from Rove Pest Control

Thank you, Mike.

Jun. 5th, 2024