Medical Alert

• Options to Suit Every Lifestyle
• Extended Battery Life
• No Long-Term Contracts
• Medical Alert Pricing
• Optional Fall Detection
• Medical Alert Connect App
• 24/7 Certified Monitoring Centers

Options to Suit Every Lifestyle

Whether you're seeking security in the comfort of your own home or you're looking for something to support your mobile lifestyle, Medical Alert has you covered.

With all products, a simple push of the panic button connects you instantly to a highly trained emergency response operator who determines and sends the help you need — anytime, anywhere. Whether you've suffered a serious injury or simply want to notify a caretaker of your whereabouts, help is standing by.

All systems come with a backup battery so you're protected in the case of a power outage. Each wearable system is also incredibly lightweight and waterproof, so you can even wear the emergency buttons in the shower where accidents frequently occur.

Medical Alert Home System

Medical Alert's Home System has a two-way speakerphone alarm base that works with or without a landline and includes lightweight wrist and neck buttons. Just press the help button on any system, and an operator will respond immediately.

Setting up the Home System is simple. You plug the base station unit into a wall outlet to power it up, connect the phone cord (if your system requires a landline), and then turn it on. That's it.

Medical Alert Mobile System

Medical Alert's Mobile System is made for those who want the guarantee of help wherever they are. The system uses GPS technology to identify your location if there is an emergency. It includes a handheld mobile system, lightweight bracelet, lanyard buttons, carrying case, charging cradle, and cord. Just press the help button on any system to reach an operator.

The Mobile System is also extremely easy to set up. Just make sure the mobile system is fully charged. Once it's charged, you'll want to test the system by pushing the emergency button.

Medical Alert Mini Mobile System

Medical Alert's Mini Mobile System is a small, lightweight wearable device that can be worn comfortably and discreetly. The device can either been worn as a bracelet or pendant, allowing you to choose the best configuration for your lifestyle. 

The system includes advanced GPS location technology, ensuring that response specialists can track your location and quickly dispatch help whenever you need it.

Medical Alert Smartwatch

The Medical Alert Smartwatch is designed for active lifestyles. With a more discreet design, the smartwatch ensures protection 24/7/365 with GPS tracking that provides quick access to an emergency response specialist. Beyond medical alert technology, the Medical Alert Smartwatch includes a variety of features to support your healthy and active lifestyle, such as heart rate monitoring and step tracking.

Extended Battery Life

The Medical Alert Mobile and Mini Mobile Systems' battery life lasts up to four days and the Medical Alert Smartwatch has a battery life that lasts up to two days. While devices have an extended battery life, it's important to charge your device regularly to ensure that it's on at all times.

If necessary, you can purchase backup batteries that work for up to 30 hours on Home Medical Alert Systems. Thus, if you need to charge your battery, you can have a backup on hand to ensure that your device is always functioning.

No Long-Term Contracts

Medical Alert doesn't require customers to sign long-term contracts for medical alert service. No long-term contracts for medical alert services comes with several benefits, such as cancellation flexibility and the opportunity to test products without a contractual commitment. These benefits can help you save money, as you won't be subject to cancellation fees that are often included in long-term contracts.

Medical Alert Pricing

Medical Alert is one of the most affordable medical monitoring system companies on the market. You can pay a monthly fee, or you can opt for a semi-annual or annual plan, but you'll get the best rate if you pay annually:

• Home (Landline) — starts at $19.95 per month
• Home (Cellular) — starts at $29.95 per month
• Mobile System — starts at $34.95 per month
• Mini Mobile System — starts at $39.95 per month
• Smartwatch — starts at $34.95 per month

Optional automatic fall detection is available for an additional $10 monthly fee. This will be tacked on to your original monthly cost. Medical Alert also offers a protection plan for any product for just $1 extra per month.

If you order today, you’ll get FREE ground shipping and one FREE month of service with any annual plan. 

Optional Fall Detection

Medical Alert's emergency services include optional fall detection on any medical alert system. The automatic fall detection technology will detect a fall if you are unable to press the button. The advanced technology is built into a special pendant and can be added to any plan for just $10 per month.

This unique feature is ideal for those at risk of falling, having a heart attack or seizure, or experiencing a medical emergency that might result in a fall. It provides peace of mind not just to the user, but also to his or her family members.

Medical Alert Connect App

It's not uncommon for medical alert companies to have caregiver tools, but Medical Alert takes it a step further by providing its own free, easy-to-use caregiver app. The Medical Alert Connect App is available for all Medical Alert customers. Whether you're the medical alert user, a loved one, or a caregiver, you can use the Connect App to check the medical alert system status, its contact list, as well as the system's testing schedule (the test schedule is when Medical Alert will regularly test the system to ensure it's working properly).

The app allows for multiple users, so if you have more than one medical alert system, such as for a spouse, you're able to use the app for both systems. The app sends instant notifications if a system is in use and also specifies whether it's a test or if it's an emergency. You can also contact Medical Alert directly through the Connect App. The app also has location monitoring, so you can locate the mobile system or smartwatch and its user(s) at any time.

24/7 Certified Monitoring Centers

Medical Alert offers 24/7 professional monitoring by highly trained, multilingual, SIA-Certified operators. The company has full redundant, U.S.-based, UL-certified monitoring centers, and provides coverage in all 50 states as well as Canada, Puerto Rico, and the Virgin Islands.

In case of an emergency, the SIA-certified operator will dispatch the appropriate help for a customer's situation. Just press the emergency button on the medical alert device and the base station will send a signal to the monitoring center.

A customer from Washington highlights the prompt service he's received from the monitoring centers and customer service:

Customer Review: James from Federal Way, WA

"Whenever I make a mistake and push it, they always ask me if I am okay or if anyone around me needs any assistance. I check it every month to make it is working and it works every month. When you call customer support, they satisfy you promptly, they don't mess around because they care about being efficient."

• Lost or Damaged Equipment Fee
• No Activity Monitoring

Lost or Damaged Equipment Fee 

Since you lease the equipment from Medical Alert, you are responsible for covering the cost of lost or damaged devices. This can cause added stress, especially for those prone to losing things. 

However, Medical Alert offers a protection plan for any panic button and alert system to ensure fast replacement of parts. The protection plan is available for all systems and prevents out-of-pocket expenses (up to $350) in case your system is lost, stolen or damaged.

The protection plan is currently only $1 extra per month, which is on the cheaper end when compared to other medical alert companies who typically charge $5 extra per month. 

No Activity Monitoring 

Medical Alert's monitoring service does not include activity monitoring, although most customers prefer the simplicity of the unit if they purchased them for safety. The units also don't connect directly to a smartphone. So consumers who want to track loved ones have to download an app, but the app is free to all customers and it includes GPS tracking. You can read Medical Alert reviews below to see if this negatively affected past medical alert customers.