Medical Alert

• Options to Suit Every Lifestyle
• Extended Battery Life
• No Hidden Fees
• Medical Alert Pricing
• 30-Day Money-Back Guarantee
• Optional Fall Detection
• Medical Alert Connect App
• 24/7 Certified Monitoring Centers

Medical Alert offers equipment at no charge with no activation fees and no long-term contracts. The systems are backed by a lifetime warranty and, at the touch of a button, can connect customers with SIA-certified monitoring professionals. . These emergency responders work at a UL accredited, 5 diamond certified emergency response center available 24 hours a day, 7 days a week. Each Home Medical Alert System includes a base unit and one to two waterproof emergency buttons with a wrist or pendant option.

Options to Suit Every Lifestyle

Whether you're seeking security in the comfort of your own home or you're looking for something to support your mobile lifestyle, Medical Alert has you covered.

With all products, a simple push of the panic button connects you instantly to a highly trained emergency response operator who determines and sends the help you need — anytime, anywhere. Whether you've suffered a serious injury or simply want to notify a caretaker of your whereabouts, help is standing by.

All systems come with a backup battery so you're protected in the case of a power outage. Each wearable system is also incredibly lightweight and waterproof, so you can even wear the emergency buttons in the shower where accidents frequently occur.

Home System

Medical Alert's Home System has a two-way speakerphone alarm base that works with or without a landline and includes lightweight wrist and neck buttons. Just press the help button on any system, and an operator will respond immediately.

Setting up the Home System is simple. You plug the base station unit into a wall outlet to power it up, connect the phone cord (if your system requires a landline), and then turn it on. That's it.

Mobile System

Medical Alert's Mobile System is made for those who want the guarantee of help wherever they are. The system uses GPS technology to identify your location if there is an emergency. It includes a handheld mobile system, lightweight bracelet, lanyard buttons, carrying case, charging cradle, and cord. Just press the help button on any system to reach an operator.

The Mobile System is also extremely easy to set up. Just make sure the mobile system is fully charged. Once it's charged, you'll want to test the system by pushing the emergency button.

Extended Battery Life

The Medical Alert System's battery life lasts up to three years and is easily replaced if it is ever low. A backup battery works for up to 72 hours on Home Medical Alert Systems. The Mobile system battery life lasts up to 36 hours before needing to be recharged on the base unit.

No Hidden Fees

Unlike many alert companies, with Medical Alert, you won't be hit with any activation, installment or equipment fees. You also won't have to sign any long-term contracts. This is a great contrast to some other companies in the medical alert industry that rope customers into long-term contracts that can cost hundreds to buy out of.

Medical Alert offers a 30-day, risk-free Money-Back Guarantee. If you aren't satisfied with its service, you can cancel without penalty and without paying the first monthly fee.

Medical Alert Pricing

Medical Alert is one of the most affordable medical monitoring system companies on the market. You can pay a monthly fee, or you can opt for a semi-annual or annual plan, but you'll get the best rate if you pay annually:

• Home (Landline) — Starts at $19.95 per month
• Home (Cellular) — Starts at $29.95 per month
• Mobile — Starts at $39.95 per month

Optional automatic fall detection is available for an additional $10 monthly fee. This will be tacked on to your original monthly cost. Medical Alert also offers a protection plan for any product for just $1 extra per month.

If you order today, you’ll get FREE ground shipping and one FREE month of service with any annual plan. 

30-Day Money-Back Guarantee

If you aren't satisfied with Medical Alert's services, you can return your devices for a full refund — no penalties, no fine print. Since there are no long-term contracts, you can cancel at any time. Customers can enjoy some peace of mind knowing that they can try Medical Alert's services risk-free and have a trial period to decide if the medical alert service is the right one for them.

Optional Fall Detection

Medical Alert's emergency services include optional fall detection on any medical alert system. The automatic fall detection technology will detect a fall if you are unable to press the button. The advanced technology is built into a special pendant and can be added to any plan for just $10 per month.

This unique feature is ideal for those at risk of falling, having a heart attack or seizure, or experiencing a medical emergency that might result in a fall. It provides peace of mind not just to the user, but also to his or her family members.

Medical Alert Connect App

It's not uncommon for medical alert companies to have caregiver tools, but Medical Alert takes it a step further by providing its own free, easy-to-use caregiver app. The Medical Alert Connect App is available for all Medical Alert customers. Whether you're the medical alert user, a loved one, or a caregiver, you can use the Connect App to check the medical alert system status, its contact list, as well as the system's testing schedule (the test schedule is when Medical Alert will regularly test the system to ensure it's working properly).

The app allows for multiple users, so if you have more than one medical alert system, such as for a spouse, you're able to use the app for both systems. The app sends instant notifications if a system is in use and also specifies whether it's a test or if it's an emergency. You can also contact Medical Alert directly through the Connect App. The app also has location monitoring, so you can locate the system and its user(s) at any time.

24/7 Certified Monitoring Centers

Medical Alert offers 24/7 professional monitoring by highly trained, multilingual, SIA-Certified operators. The company has full redundant, U.S.-based, UL-certified monitoring centers, and provides coverage in all 50 states as well as Canada, Puerto Rico, and the Virgin Islands.

In case of an emergency, the SIA-certified operator will dispatch the appropriate help for a customer's situation. Just press the emergency button on the medical alert device and the base station will send a signal to the monitoring center.

A customer from Washington highlights the prompt service he's received from the monitoring centers and customer service:

Customer Review: James from Federal Way, WA

"Whenever I make a mistake and push it, they always ask me if I am okay or if anyone around me needs any assistance. I check it every month to make it is working and it works every month. When you call customer support, they satisfy you promptly, they don't mess around because they care about being efficient."

• Lost or Damaged Equipment Fee
• No Activity Monitoring

Lost or Damaged Equipment Fee 

Since you lease the equipment from Medical Alert, you are responsible for covering the cost of lost or damaged devices. This can cause added stress, especially for those prone to losing things. 

However, Medical Alert offers a protection plan for any panic button and alert system to ensure fast replacement of parts. The protection plan covers in-home and mobile systems and prevents out-of-pocket expenses of up to $350. 

The protection plan is currently only $1 extra per month, which is on the cheaper end when compared to other medical alert companies who typically charge $5 extra per month. 

No Activity Monitoring 

Medical Alert's monitoring service does not include activity monitoring, although most customers prefer the simplicity of the unit if they purchased them for safety. The units also don't connect directly to a smartphone. So consumers who want to track loved ones have to download an app, but the app is free to all customers and it includes GPS tracking. You can read Medical Alert reviews below to see if this negatively affected past medical alert customers.