Medical Alert Systems Blog and Resources

Choosing the right medical alert system can be crucial for ensuring safety and peace of mind, whether for yourself or a loved one. Medical alert systems are designed to provide immediate assistance in emergencies, such as falls or medical crises, ensuring help is just a button press away. However, with numerous medical alert companies available, all offering varying products, features, and services, making an informed decision can seem overwhelming. This comprehensive guide will walk you through the key considerations to help you select a medical alert system that offers the best combination of reliability, convenience, and peace of mind, based on your, or your loved one’s, needs and preferences. Types of medical alert systems Before navigating the medical alert research process, it’s important to have a basic knowledge of how medical alert systems work and what types of systems are available. This knowledge can guide your research and narrow down choices based on your, or your loved one’s, lifestyle, needs, and preferences.  Medical alert systems are designed to quickly connect users with an emergency response center that will then contact and dispatch emergency responders. To facilitate quick emergency response, most medical alert systems are equipped with an emergency button, typically worn on the person, that immediately connects the user to an emergency response center when pushed.  While most medical alert systems function similarly, it’s important to recognize that there are two main types of medical alert systems that are available: In-home systems — In-home systems typically include a communication device that is either connected to the home’s wireless network or landline — this device is stationary and typically requires a wall outlet for power. In conjunction with this device, the user will receive a medical alert pendant or wristband with an emergency button, meant to be worn on the person at all times. Mobile systems — On-the-go medical alert systems have become more popular over the last few years and advanced technology has made them a great option for individuals who lead an active lifestyle. Devices include a GPS tracker, ensuring that you can receive emergency assistance wherever you are (in-home devices are typically limited in range and may not offer coverage far from home). In addition, these devices are typically more discreet and often include other capabilities, such as fitness tracking, messaging, and more. With this knowledge, you’ll be better prepared to choose a medical alert system that meets your needs or those of a loved one. Steps to choose the best medical alert system With some basic medical alert knowledge under your belt, you’re prepared to dive into researching different medical alert company and device options. To help guide you through this process, we’ve compiled a list of steps to assist you in choosing the best medical alert system for your needs: Assess your needs Evaluate fall detection technology Consider medical alert system range Examine monitoring services Check medical alert system battery life Evaluate caregiver features Understand medical alert system costs Read medical alert reviews and ratings Find Local Medical Alert Companies Connect with local medical alert companies in your area. Compare Companies 1. Assess your needs The most important thing to consider when choosing a medical alert system is your, or your loved one’s, lifestyle, needs, and preferences. It can be helpful to consider some of the following questions as you assess your needs: Does the medical alert system user have an active lifestyle? If the user leads an active lifestyle and isn’t often spending most of their time at home, a mobile medical alert system might be a good option. Is the medical alert system user at risk of falling? If there is a greater risk of falling, it might be important to focus on devices with fall detection technology — fall detection technology is designed to alert emergency services without pressing a medical alert device button. How tech-savvy is the medical alert system user? In-home medical alert systems don’t require any tech-savvy beyond initial set-up — the systems would only require the individual to press the button on their pendant or wristband in an emergency. Some mobile medical devices (but not all), on the other hand, can include other capabilities, similar to a smartwatch, that may cause confusion for some users. What features are included for caregivers? If you’re caring for a loved one, you’ll want to ascertain what features are available for caregivers, ensuring that you can also receive alerts and updates on the health and safety of your loved one. While the questions above aren’t necessarily comprehensive, they can provide a good place to start in considering the needs of the medical alert user, whether that’s yourself or a loved one. 2. Evaluate fall detection technology Fall detection is a critical feature for many medical alert users. Fall detection technology is meant to automatically detect falls and alert emergency services without requiring the user to press a button. Most medical alert companies boast high rates of response to circumstances where a fall occurs without a button being pushed, providing greater peace of mind for both medical alert users and caregivers. In most cases, medical alert devices are so fine-tuned and advanced that false alarms are limited, although they can still occur. It’s important to note that fall detection technology doesn’t work 100 percent of the time. Thus, if a fall occurs you should always press the help button anyway. 3. Consider medical alert system range For at-home systems, it can be important to check the range between the base station and the wearable device. You’ll want to ensure that the device range covers the entire home and yard, if necessary. Some devices offer ranges that extend beyond the home, offering coverage to nearby conveniences. At-home medical alert systems offer ranges from 200 to 1,400 ft. While the high-end system range is quite large, it’s important to note that these systems are designed primarily for users who spend the majority of time at home.  It’s worth noting that if range is a concern, most mobile medical alert devices are equipped with a GPS tracker, ensuring that the user can receive help wherever they are at the press of the help button. 4. Examine monitoring services A reliable medical alert system should provide 24/7 monitoring with trained professionals ready to respond to emergencies — the majority of medical alert companies offer around-the-clock monitoring services, but it’s still something to be mindful of when researching medical alert systems. In addition, medical alert companies typically have their own monitoring centers that receive calls/alerts from devices and then dispatch the police, EMTs, fire department, and/or mental health services, based on the circumstances. Most medical alert company monitoring centers have specific certifications, ensuring that operators are highly trained and equipped to help in any situation. Common certifications to look out for when comparing medical alert companies include the following: Underwriters’ Laboratory The Monitoring Association — commonly referred to as TMA Five-Diamond Certification Electronic Security Association Many medical alert companies are TMA Five-Diamond certified, ensuring a level of training and quality. While additional certifications can provide greater peace of mind to both medical alert users and caregivers, they aren’t necessarily a reflection of service and/or quality. 5. Check medical alert system battery life Long battery life is essential for both at-home and mobile medical alert systems. Look for devices with extended battery life and easy recharging options. Most medical alert systems that include a wearable device are rechargeable and should come with a charging unit, whether it’s a device charging cradle or cord. It’s important to note that battery life will vary by device — some devices may need to be charged every day, some devices may need to be charged every few days. No matter how long a device’s battery life is, it’s important to note that medical alert devices must be charged regularly to ensure optimal use. 6. Evaluate caregiver features  If you're a caregiver for someone using a medical alert system, you may want to be mindful of specific caregiver features that are included with some medical alert devices. Many medical alert company monitoring centers will contact listed caregivers in the case of an emergency, ensuring that you are kept informed if your loved one falls or experiences any other type of medical or physical emergency. However, some medical alert companies offer additional device features that are designed especially for caregivers. For example, Medical Guardian’s mobile medical alert devices include caregiver tracking, ensuring that you can keep an eye on your loved one’s location, especially during an emergency. Similar tracking capabilities, particularly with mobile medical alert devices, can offer greater peace of mind to caregivers. In your medical alert system research as a caregiver, you may also want to keep an eye out for medical alert companies that offer mobile apps. In most cases, mobile apps will connect to a medical alert device, allowing the user and you, as the caregiver, real-time alerts and updates regarding the device and its use. 7. Understand medical alert system costs When researching medical alert systems, it is important to understand how medical alert pricing typically works and what costs and fees are included with medical alert service.  Medical alert systems are usually available in different plans that combine product and monitoring costs into one manageable payment. These plans are typically available in annual and monthly formats, providing you with some flexibility in how you pay for your medical alert system.  Medical alert system costs are typically broken down as follows: Product costs — Whether you’re purchasing an at-home or mobile medical alert system, you’ll typically be responsible to pay for the associated system devices. Monitoring service costs — The main thing that you’re paying for with a medical alert system is the monitoring service itself. These costs are typically rolled into different annual or monthly payment plans. Add-on feature costs — Most medical alert companies offer additional features (fall detection, lock boxes, additional pendants, and more) at a separate rate that would be charged at the time of your overall plan payment. Some medical alert companies seek to make their services more affordable and attractive by offering plans with no equipment fees nor activation fees. However, you’ll still be paying a set rate for service; thus, it’s important to compare medical alert system pricing, even if attractive offers like no activation fees are available. It’s also important to consider that some medical alert companies may require you to sign a contract, wherein you agree to pay for service for a specific amount of time, while other companies may offer a more flexible pay-as-you-go system. Whatever type of medical alert system and payment plan you choose, it’s recommended to ensure the cost fits your budget without compromising on essential features. 8. Read medical alert reviews and ratings Research customer reviews and ratings to gain insights into the reliability and effectiveness of available medical alert systems. Based on customer reviews and ratings, the top medical alert systems on BestCompany.com include the following: Medical Alert MobileHelp Life Alert Medical Guardian Medical Alert Medical Alert is one of the largest providers of personal emergency response systems in the nation. The company offers an affordable range of medical alert devices to meet the varying needs of individuals with no activation fees nor long-term contracts. On BestCompany.com, 80 percent of Medical Alert reviews are four or five stars. Satisfied customers frequently highlight the following about their experience with the company: Immediate monitoring center response times — including contacting appropriate emergency responders as well as caregivers Affordable pricing Small and discreet devices Read Medical Alert reviews MobileHelp MobileHelp is a trusted name in the medical alert industry that offers one of the most versatile ranges of medical alert systems, including both at-home and mobile system options. MobileHelp seeks to make its medical alert systems affordable and offers service with low monthly monitoring fees, no equipment fees, and no activation fees. On BestCompany.com, 90 percent of MobileHelp reviews are four or five stars. Satisfied customers frequently highlight the following about their experience with the company: Immediate monitoring center and emergency response Devices that are easy to use and offer peace of mind Reliable system coverage — device range and GPS capabilities are reliable and effective Read MobileHelp reviews Life Alert Life Alert is a pioneer in the medical alert system industry and has been serving customers for nearly four decades. The company focuses on providing customers with reliable medical alert devices that include cutting-edge technology. On BestCompany.com, 81 percent of Life Alert reviews are four or five stars. Satisfied customers frequently highlight the following about their experience with the company: Reliable devices and monitoring service Simple and easy medical alert system set-up Excellent customer service — helpful and professional company representatives who work with each customer Read Life Alert reviews Medical Guardian Medical Guardian has grown to become one of the most trusted names in the medical alert industry. The company offers a range of devices that are backed by reliable monitoring services that ensure immediate connection with emergency responders. On BestCompany.com, 87 percent of Medical Guardian reviews are four or five stars. Satisfied customers frequently highlight the following about their experience with the company: Immediate emergency response times — including alerting emergency responders and caregivers Excellent customer service — representatives stay on the line with you until help arrives Durable and reliable medical alert devices Read Medical Guardian reviews The final word Choosing the right medical alert system involves careful consideration of various factors, including the specific needs of the user, the reliability of the technology, and the quality of monitoring services. Whether opting for an at-home or mobile system, features like fall detection, battery life, and customer support play a crucial role in ensuring safety and peace of mind.  By considering the steps listed above, you can feel more confident that your selected medical alert system offers comprehensive protection and supports the user's independence and well-being. Find Local Medical Alert Companies Connect with local medical alert companies in your area. Compare Companies

Medical alert system costs typically include a one-time equipment or setup fee as well as a monthly or yearly subscription. Users pay between $20 and $100 for monthly subscriptions and $100-200 for equipment fees depending on the brand, features, and monitoring costs.  Additional features such as fall detection, equipment protection, GPS tracking can be an additional cost, depending on the provider.  Average Medical Alert System Cost  Medical alert system costs vary based on a number of factors, including device type, setup and equipment costs, monthly subscription fees, and additional features such as fall detection.  Setup and Equipment Fees Initial fees vary based on brand, device, and service type. There are usually one-time fees to get your equipment set up or installed, and you can anticipate costs to be around $100 for the initial setup.  Subscription Fees  Medical Alert companies tend to charge users a monthly fee based on desired service type and device. Additional features such as fall detection often raise your monthly costs. Below, we’ve broken down the costs based on device type and features.  Home-Based Devices Home devices either connect to a landline telephone or integrate with cellular service connections. These devices usually include a water-resistant wearable button on a lanyard or wristband. Seniors can press the button to let a monitoring center know when they need assistance. For landline devices, this works by sending a signal to the base unit in the user’s home, which then sends the alert to the monitoring center.  Monthly cost by landline or mobile device:  Landline: $20-$100 per month depending on extra features. Mobile: typically $40 monthly for GPS and monitoring. Unmonitored Medical Alert System vs. Monitored Alert System Costs Monitoring systems are a must for many seniors who want to keep their independence while knowing there is always a way to receive emergency support. Medical alert device monitoring systems start at about $20 monthly, and prices rise as users add additional features to monthly plans.  Unmonitored medical alert devices usually do not incur monthly fees, but users will still have to pay any initial equipment and setup costs to install devices that connect to a landline and alert 911 in the case of an emergency.  Fall Detection  Medical alert system companies offer fall detection as an add-on or a separate service, which costs about $10 a month. These devices recognize sudden falling motions.  Medical Alert Device GPS Tracking  Many medical alert systems provide these optional features at an extra cost: Physical activity tracking for things like heart rate, steps taken, and sleep. Two-way communication with monitoring centers. Medication reminders to keep seniors on track with medicines.  Factors Affecting Cost  Medical alert system costs vary depending on many factors, including:  Monitoring: You will pay more for monitored devices that connect to a support center. GPS: Mobile systems that track location to send emergency services directly to you can incur additional costs. Protection plans: You can pay an additional $10 or more each month for device protection. Contracts: Some device providers that require a contract may charge additional fees for cancellation. Some companies will not allow users to cancel except for extreme circumstances such as death of the user. It is a good idea to carefully consider the terms of any contracts required for your medical device. Device replacement: Daily wear can damage devices over time, and devices that do not include a warranty or protection plan could incur replacement fees. System type: Costs vary depending on whether you buy a landline-compatible medical alert button, mobile device, or smartwatch. Medical Alert System Costs by Brand  When choosing between popular medical alert system brands like MobileHelp, Medical Alert, and Medical Guardian, be aware that systems come with features such as GPS, water resistance, and mobile, wearable buttons. Below is a description of each brand and the monthly subscription fees for each device as well as any one-time fees users can expect to pay.  MobileHelp  MobileHelp is a leader in medical alert system technology, offering various landline and cellular packages depending on your needs. Classic packages for MobileHelp’s Classic Cellular and Classic Landline are available for a $24.95 monthly subscription fee, with no equipment charges. MobileHelp Solo, a landline-free button that works both at home and on the go, comes with a $34.95 monthly subscription. The MobileHelp Micro costs $34.95 a month and offers a smaller button with a detachable lanyard that can be worn in the shower. The Home Duo bundle comes with a base unit and wearable button for $44.95 per month. MobileHelp’s Mobile Duo costs $49.95 per month for two water-resistant help buttons. Users will pay more for shipping, fall detection, protection plans, and emergency contact alerts.  Explore reviews from real homeowners on MobileHelp's services. Medical Alert  Medical Alert offers home and mobile systems as well as smartwatches, fall detection, and an app. Costs start at $20.00 per month plus one-time programming or device fees with no long-term contracts. Medical Alert’s Home Cellular System starts at $29.95 per month plus a $99.95 programming fee for a help button that works with the user’s cellular service. Semi-annual and annual plans include a free lockbox and shipping. The Home Landline System starts at $19.95 per month with a $99.95 programming fee, featuring a waterproof button that connects to the user’s landline. Medical Alert’s mobile system includes a standard model, which starts at $34.95 each month, and a mini system starting at $39.95 per month. Both require a $99.95 programming fee. For users that want to monitor physical activity, Medical Alert’s smartwatch starts at $34.95 monthly with a $159 device fee. Medical Alert’s app is included with subscriptions. Users can expect to pay extra for fall protection.  Explore reviews from real homeowners on Medical Alert's services. Medical Guardian  Medical Guardian provides high-quality, affordable options with a lifetime warranty and no setup fees or long-term contracts. Most of the equipment comes at no charge, apart from the Freedom Guard smartwatch and the Mini Guardian. The company offers many packages, starting at less than $1 per day with a $32.95 monthly subscription fee for the MGClassic, a system that connects to a landline in your home using a wearable, waterproof medical alert button. Medical Guardian’s MGHome Cellular has a $149.95 one-time equipment fee, with a $37.95 subscription fee for a wireless, wearable button that is not dependent on a landline. The MGMini offers a smaller, sleeker help button in various colors, with a $39.95 monthly subscription fee and a one-time equipment fee of $149.95. The MGMini features water resistance, GPS tracking, and five-day battery life. MGMini Lite, a smartwatch that provides 24/7 protection, comes with a $149.95 equipment fee and $44.95 monthly subscription. Medical Guardian’s newest smartwatch costs $39.95 a month with a one-time equipment fee of $199.95. Expect to pay more for shipping as well as additional features such as a lockbox, fall detection, and device protection.  Explore reviews from real homeowners on Medical Guardian's services. The Bottom Line  Medical alert devices can be a necessary expense for seniors who want to continue to live independently. Devices from the brands we have outlined in this article give caregivers and families peace of mind knowing that their loved one has access to support services.  When purchasing a medical alert device, users should look at which device fits into their lifestyle best. From wristbands to necklaces and smartwatches, there are plenty of options for in-home and on-the-go monitoring.  Families should expect to pay $100 for equipment fees and set up as well as a monthly subscription for 24/7 monitoring, in the range of $20-$100 each month. Features such as fall detection, GPS, and device protection can cost extra and add to monthly subscription costs. 

Historically, medical alert devices have been bulky and noticeable, often worn around the neck. Perhaps you’ve been wary of purchasing a medical alert device for that exact reason — it’s unflattering to wear or its size and shape just get in the way. Luckily, medical alert companies have been working to make devices smaller and easier to wear. And one device, in particular, just recently hit the market! Introducing the MGMini Lite — Medical Guardian’s newest, smallest, and simplest device that can be worn on the wrist. The MGMini Lite Since 2005, Medical Guardian has been providing reliable medical alert assistance and devices, and the company is constantly seeking to improve its products to meet the varying needs of its customers. Unveiled in September 2023, the MGMini Lite is meant to be “a versatile choice for a wide range of lifestyles. …”, as outlined by Medical Guardian CEO and Founder, Geoff Gross, in a Medical Guardian news release. The device is small and discreet — it is meant to be worn on the wrist, not around the neck. And while the MGMini Lite’s size may be enticing enough, the device features cutting-edge technology, ensuring that you can get immediate assistance when you need it. Compared to other “on-the-go” medical alert devices in the market, the MGMini Lite really is mini, as the name applies. The device face itself is 1.5 x 1.4 x .5 inches in dimension, comparable to an Apple Watch face — the device is small enough to blend into any lifestyle. The MGMini Lite device face features an emergency help button, and a speaker and microphone. Thus, if there is an emergency, you can easily press the help button and receive immediate assistance from the Medical Guardian monitoring center. Additionally, the MGMini Lite features step and activity tracking. If the MGMini Lite already sounds like a dream come true, let’s take a deep dive into device features and pricing. Pricing When you decide to purchase a MGMini Lite device, you’ll pay a one-time equipment fee of $149.95 to cover the cost of the device, and you’ll need to choose a monitoring and subscription plan. You can choose to pay monthly, quarterly, or annually — pricing for each is as follows: Monthly — $44.95 per month Quarterly — $134.85 per quarter Annually — $494.45 per year* (a one-time yearly cost with no other options) It’s worth noting that Medical Guardian also offers monthly and weekly specials that can help you save more on your product and/or service purchase. *With an annual plan you can save 16 percent on your subscription. In addition, annual savings include one free month, a free lockbox, and free ground shipping. Can I purchase the MGMini Lite for or on behalf of a loved one? Yes, the MGMini Lite can be purchased by a caregiver for or on behalf of a loved one (Medical Guardian uses the term “care recipient” to describe the individual who will be covered by the medical alert service provided with any MG device). Is there a minimum commitment for service? There is a three-month (90 day) minimum commitment for monitoring services with your MGMini Lite (or any Medical Guardian device). If you’ve chosen a monthly service subscription, you won’t be required to pay for three months up front, but you’ll need to be prepared to pay for service for at least three months. Can I cancel my monitoring service, if needed? If for any reason you need to cancel your MGMini Lite monitoring subscription, you can request cancellation by calling Medical Guardian and speaking with a representative — you must speak with a Medical Guardian representative in order to complete cancellation. After requesting cancellation, you’ll be sent a cancellation letter via standard mail or e-mail. You’ll need to sign this letter and send it back to Medical Guardian, and once it’s been received your cancellation can take up to 30 days to be fully processed. Any unused portion of prepaid monitoring beyond the three-month minimum commitment period will be returned to you electronically or in the form of a check refund. Wearable options The MGMini Lite comes with a wristband attached, as the device is meant to be worn on the wrist. The wearable wristband option is particularly beneficial for those who lead an active lifestyle, but is also a good option for those who would prefer a more discreet medical alert device that is not only small, but doesn’t need to be worn around the neck as a pendant. Durability The MGMini Lite is water-resistant — you can wear it in the shower without any worry. However, the device shouldn’t be submerged in water. Fall detection Fall detection is not included with the MGMini Lite. The device is primarily an emergency call button, but you can add on additional features, including fall detection for $10 monthly. Do I need to add fall detection to my MGMini Lite? Whether or not you add fall detection to your MGMini Lite is entirely up to you. The fall detection add-on feature can provide additional protection and peace of mind. However, it’s important to note that fall detection technology doesn’t work 100 percent of the time. Thus, if a fall occurs you should always press your help button anyway. What other add-on features does Medical Guardian offer with the MGMini Lite? In addition to fall detection, Medical Guardian offers the following add-on features with the MGMini Lite: Lockbox — $2.99 per month OnGuard alerts — $2.99 per month MG Protection Plan — $6.99 per month Battery life The MGMini Lite’s battery will last up to 36 hours on a full charge. However, battery life will vary based on use, including cellular strength and fall detection events. Charging your MGMini Lite device is easy and straightforward. Your device will come with a charging cable that includes a wall plug and charging cradle. Once you’ve plugged the cable into the wall and your MGMini Lite is placed in the charging cradle (make sure that the charging pins line up with the charging plates), your device will charge fully within 2 to 3 hours. How do I know if my MGMini Lite is charging? While charging, the red battery light around the help button will flash every five seconds. You’ll know your device is fully charged when the red battery light is solid red and no longer flashing. Light indicators Your MGMini Lite features two colored light indicators — red and blue. Both lights surround the help button, but indicate different things. What is the red light on my MGMini Lite? The red light indicator on your MGMini Lite is connected to your device’s battery life.  When your device’s battery is low, the red light will flash slowly until it is placed in the charging cradle. While charging, the red light will flash every 5 seconds until the device is fully charged. When your device has finished charging, the red light will be solid. What is the blue light on my MGMini Lite? The blue light indicator on your MGMini Lite is connected to emergency calls. When you press the center help button on your device, the blue light will be solid. It is also important to note that the blue light will also flash every 5 seconds while charging.  What do I do if the blue light is flashing (when not charging) or the light double flashes? If the blue light indicator on your MGMini Lite is flashing while it isn’t charging, or the light double flashes, you’ll need to contact Medical Guardian directly. The light could indicate a fault with your device, and a Medical Guardian representative will work with you to resolve the issue or replace your device, if necessary. Connectivity Every MGMini Lite device comes with access to the Medical Guardian online portal, as well as the Medical Guardian MyGuardian App. Through either the online portal or MyGuardian App, you can manage your subscription and billing, receive device and system reports, and manage your care (manage emergency contacts and chat with members of your Care Circle). While the Medical Guardian online portal and MyGuardian App can make it easier to manage your MGMini Lite device, it’s important to note that you don’t have to have a smartphone to use the device. As a caregiver, what resources are available to help me check in on my loved one? As a caregiver to an individual using a medical alert device, such as the MGMini Lite, you can use Medical Guardian’s online portal and/or app to communicate with your loved one, while also receiving updates about their device and if the help button has been pushed in the case of an emergency. Medical Guardian seeks to make medical alert care easier for both device users and caregivers, as facilitated through its online customer portal options. Medical Guardian has refined its online customer portal experience over the years and the MyGuardian App is currently the #1 Ranked Customer Care App by safety.com. Is the MyGuardian App available on both iPhone and Android smartphones? The MyGuardian App is available to download on both iOS and Android devices through the Apple Store and Google Play Store. How the MGMini Lite compares The MGMini Lite isn’t the only wearable wrist device available in the medical alert system market. Many medical alert companies offer a wearable device that is often marketed as a smartwatch — the devices typically feature an LCD display screen and offer other capabilities beyond emergency monitoring, such as step/activity tracking, heart rate monitoring, and even weather and/or calendar apps. Compared to the following devices, the MGMini Lite offers a much simpler and streamlined device that can connect you with an emergency operator with one click of a button. The MGMini Lite does feature step/activity tracking, but users don’t have to navigate a smartwatch screen to use the device. Deciding between a simple wearable device, like the MGMini Lite, and a device more closely resembling a smartwatch, is entirely dependent on lifestyle. However, knowing what options are available to you can help you make the most informed decision. So let’s take a look at some other popular wearable medical alert devices in the industry: Medical Guardian MGMove Size: 1.25 inch diameter (2 ounces in weight) Pricing: $39.95 per month + $199.95 one-time equipment fee $119.85 per quarter + $199.95 one-time equipment fee $439.45 per year + $199.95 one-time equipment fee Features: SOS push button to contact an emergency operator Step/activity tracking Communication with loved ones directly from device (add-on),  Calendar notifications (add-on) Medical Guardian’s MGMove wrist wearable device is similar in function to the MGMini Lite, but features a LCD display screen, allowing you to use the device like a smartwatch. The device features step/activity tracking, as well as add-on features that allow you to communicate with loved ones directly from the device and even receive calendar notifications. Thus, the device may be an appealing option for those who lead particularly active lifestyles. UnaliWear Kanega Watch Size: Similar in size to Apple Watch — not a dainty device to accommodate rechargeable batteries; band is approximately 1 inch across; 4 band sizes available (S–XL) Pricing: $199.00 one-time activation fee + $719.40 annual subscription fee $299.00 one-time activation fee + $69.95 monthly subscription fee Features: Push button and voice activation to contact an emergency operator RealFall™ Fall Detection (included at no extra cost) Patented “quick-swap” rechargeable battery system (you never have to remove the device to charge) Works independently The UnaliWear Kanega Watch is one of the more popular smartwatch medical alert devices in the market. Although the watch has a higher price tag than you may see with other devices, it sets itself apart with the inclusion of fall detection. Most other wrist wearable medical alert devices don’t include fall detection — although some offer fall detection at an additional low cost, as is the case with both Medical Guardian’s MGMove and MGMini Lite devices. However, if you’re concerned primarily about falling, a device like the UnaliWear Kanega Watch could be a good option for you. It’s important to note that fall detection technology isn’t 100 percent effective. Even if your device includes fall detection it’s important to push your emergency help button, if you’re able, ensuring that you can be connected with an emergency operator. The UnaliWear Kanega Watch also sets itself apart with rechargeable batteries. This means that you don’t have to remove your watch to charge it; instead, you’ll only need to remove the batteries, which can be swapped out with charged batteries in the meantime. While the option to never be without your medical alert device even for a few hours for charging can offer peace of mind, the rechargeable batteries require more device space, making the Kanega Watch a much bulkier device than others on the market, especially when compared to the MGMini Lite. LifeStation Sidekick Smart Size: 1.82 inches (screen), 47mm (case size) Pricing: $46.95 per month + $99.95 activation fee Features: Push button to contact an emergency operator Step/activity tracking Heart rate monitoring Weather forecasts and notifications While the LifeStation Sidekick Smart is similar to other devices in the industry, it supports an active lifestyle, with step/activity tracking and heart rate monitoring, at a much lower cost. It’s important to note that the device doesn’t include fall detection, nor the option to add fall detection to the device. But by pushing the help button, you’ll be immediately connected to an emergency operator. WellBe Smart Watch Size: 1.82 inches (screen), 47mm (case size) Pricing: $29.95 per month + $119.95 one-time fee for device Features: Push button to contact an emergency operator Step/activity tracking Heart rate monitoring The WellBe Smart Watch is very similar to the LifeStation Sidekick Smart in nearly all ways — size, pricing, and features. However, it could be an even more affordable option with a lower month-to-month service rate of $29.95. The Bottom Line If you’re looking for a smaller, more discreet, medical alert device option, the MGMini Lite could be a great option for you. Compared to competing devices in the market, the MGMini Lite is simple and lightweight, allowing you to enjoy a worry-free active lifestyle without a bulky device weighing you down. Medical Guardian Devices Learn more about Medical Guardian and its top-rated medical alert devices. Learn More

Medical alert devices have been around for a number of years. These devices are used to alert emergency services in the event of a fall or other crisis. When shopping for a medical alert system, you can choose between an in-home system or an on-the-go device. Basic wearable pendants and buttons connect to the base station or mobile system to call for help when activated.  Medical Guardian has taken several traditional medical alert system offerings, such as 24/7 monitoring and SOS assistance, and integrated them into a sleek-looking smartwatch. On March 1st, 2022, Medical Guardian released the MGMove Smartwatch that allows you to maintain style and convenience without compromising peace of mind.  Watch the video above for an unboxing of the MGMove watch where we cover what's included in your purchase and highlight the top product features. We've also included information about the features, pricing, and setup below.  What is a Medical Alert Smartwatch? A medical alert smartwatch is a wearable device that includes basic tech features for health and wellness along with emergency calling functions. These watches are a popular tool for achieving an active and safe lifestyle while staying connected to loved ones and emergency services.  The MGMove Smartwatch The MGMove is a new wearable device offered by Medical Guardian that helps you stay safe, active, and connected. When you order the watch, you'll receive a charging station and charging cables. The watch carries a full day's charge, allowing you to go about your daily activities without needing to recharge your watch.  The watch offers six available features: an SOS button, weather updates, reminders, speech-to-text, steps tracker, and GPS tracking.  Features  SOS Button: The SOS button is located on the side of the watch, as well as on the swipe-to-alert feature on the top of the watch. This is used to contact the monitoring center. The person wearing the watch will be able to talk with the monitoring center through the watch to receive further assistance when the button is pressed and held for five seconds. Weather Updates: The weather updates will give you an overview of the forecast that day letting you know if you need to prepare for any unexpected weather.  Reminder Notifications: Get daily reminders from your MyGuardian Portal and App. This is helpful for calendar alerts or medication reminders. All notifications are sent 15 minutes before the event unless those settings are changed. Reminders are also stored under the reminders icon.  Speech-to-Text: One of the new Social Circle Apps is the Messages App. The watch is a great communication device for talking with your care circle and loved ones. By simply speaking into the watch, your words will be turned into written text and sent to the named recipient. Steps Tracker: The daily steps tracker is used for setting goals and tracking your progress.  GPS Tracking: Advanced location tracking allows the selected social circle to see the location of their loved one. MGMove uses the 4G LTE network for location accuracy to give you and your loved one's peace of mind. This is great if you worry about getting lost or a loved one wandering.  Pricing  The pricing includes the product lease and monitoring. Medical Guardian provides 24/7 monitoring to connect you in the event of an emergency. to make sure it can properly place an emergency call without sending a false alert. Medical Guardian recommends testing the system once a month.  The three plan options along with their monthly cost breakdown are listed below:  Monthly Plan Quarterly Plan Annual Plan $39.55 per month $39.55 per month $36.62 per month You can purchase a protection plan for $6.99 per month. The protection plan covers product damage, loss, or theft. Medical Guardian will replace your watch as long as you have not tampered with, repaired, or abused the product.  You can also add additional features to your plan such as the Social Circle Apps for $5.00 per month. This gives you access to the Reminders App and Messages App. OnGuard Alerts is another service that notifies you and your Care Circle with real-time texts and emails when there is an emergency.  The OnGuard Alerts is an additional $2.99 per month.  Setup The Medical Guardian device does not require professional installation or setup. Medical Guardian includes detailed instructions on how to turn on the device and enable the cell phone chip. The cellular service enables GPS tracking so emergency services and your care circle can locate you in the event of any emergency.  You also don't need a smartphone or cell phone plan to use the watch. Network coverage is included in the monthly cost.  Is an MGMove Smartwatch right for me? If you are evaluating different medical alert systems, the MGMove is a great place to start. The device is easy to use and discreet enough to blend into your everyday wardrobe. Individuals looking to maintain an active lifestyle can use the MGMove smartwatch to track health goals, stay on schedule, and pursue independent passions. The Medical Guardian watch is a great gift idea for a loved one who wants to be self-reliant and active.  Medical Guardian is a leader in the medical alerts industry with over 13,000 customer reviews on our site and the majority of customers awarding the company five stars. You can read through our Medical Guardian review to learn more about the company that produced the SOS smartwatch.  For more information about Medical Guardian’s MGMove or other trusted products, visit Medical Guardian's profile or call (800) 860-0618.

If you've heard of medical alert systems, you're likely familiar with the common phrase "I've fallen and can't get up!" Originating from a Life Alert commercial in the early 1990s, the company coined the catchy saying and has since been one of the most prominent companies on the market. Aside from its clever marketing, we wondered, "what does Life Alert have to offer?" Has Life Alert earned its top spot in the medical alert industry because its offerings are the most competitive, or is it simply because the company's marketing was so well done that consumers choose it for the sole fact that it's the most well known? Unfortunately, after looking into Life Alert's offerings and reviews, the latter seems to be the most likely. Here at Best Company, we have a list of top-rated medical alert systems. To earn a top spot on that ranking list, a company needs competitive industry offerings, such as an affordable monthly price, quality equipment, a robust equipment warranty, a reasonable contract, and, most importantly, a medical alert company should have positive customer reviews. On our ranking list, 75% of a company's overall score is determined by its customer reviews. Basically, if you don't have positive reviews from your customers, you won't be a highly rated company on BestCompany.com. With more than 80 medical alert companies ranked, Life Alert pops in at position 21. The company not only falls behind its competitors in regards to pricing and other industry offerings, the majority of its customer reviews are also negative. We compare Life Alert against its top 10 competitors below, who are much more affordable, have better overall offerings, and have many more positive reviews, making them the best life alert alternatives on the market. Just because Life Alert is the most well known, that doesn't mean it's the best option. To help you determine which life alert alternative is right for you, we provide a breakdown of the top 10ranked medical alert companies below. We'll also give you a breakdown of Life Alert as well, so you can compare the company against these competitors. These ratings are as of July, 2021.  #1 rated: Medical Guardian #2 rated: MobileHelp #3 rated: One Call Alert #4 rated: BlueStar SeniorTech #5 rated: Medical Alert #6 rated: LifeStation #7 rated: Alert1 #8 rated: Florida Telehealth #9 rated: LifeFone #10 rated: ADT Home Health #21 rated: Life Alert For each company, we'll expand on plan information, contract requirements, equipment warranty lengths, and just about everything you need to know about each company to make an informed decision. First, we'll compare the #1 and #2 ranked medical alert companies, Medical Guardian and MobileHelp, against Life Alert. As you can see in the comparison chart above, Medical Guardian and MobileHelp blow Life Alert out of the water in regards to their overall score and customer review ratings. Nearly 90% of Medical Guardian's and MobileHelp's reviews are 4 and 5 stars, making negative feedback for both companies minimal. Life Alert, on the other hand, has barely any positive reviews, with only 8% of its total reviews being 4 or 5 stars.  Monthly Monitoring Price: $29.95–$44.95 Fall Detection Cost: +$10 per month Equipment Fee: None* Activation Fee: None Contract: None Warranty: Lifetime Extra Protection Warranty: +$6.99 per month Range/Distance from Base Station: 1,300 *The Freedom Guardian and the Mini Guardian have equipment fees #1 rated medical alert company Ranked against more than 80 competitors, Medical Guardian ranks at the top of the charts at #1. Its pricing is on par with competitors, if not better than most. You can choose from multiple plans, giving you the option to choose the more basic package if you're looking for a standard medical alert system, or opting to upgrade to one with more features. Medical guardian equipment is completely free unless you opt for the smartwatch option or the Mini Guardian, and there are no activation fees or long-term contracts. Medical Guardian's offerings are customizable and are some of the best in the industry.  $100 satisfaction guarantee If you purchase Medical Guardian and are not satisfied after 30 days, Best Company will give you $100 — no tricks or loopholes about it. Since Medical Guardian has been ranked #1 on BestCompany.com for years, we've seen the company's reviews continue to outshine the competition and its offerings continue to improve and exceed what else is on the market. Because customers are so happy with Medical Guardian, we wanted to create an extra guarantee for consumers so they could have additional peace of mind. Learn more about our Best Company Guarantee and buy with confidence.  Smartwatch medical alert option If you want your medical alert equipment to go beyond a simple alert button, Medical Guardian is a great option because its medical alert technology is one of the most competitive in the industry. In addition to your typical medical alert button and fall detection options, Medical Guardian also has a smartwatch option that has multiple capabilities, including text-to-speech messaging, reminders and alerts, daily weather information, location tracking, etc.  Nearly 90% of customer reviews are 4 or 5 stars Medical Guardian has some of the best customer reviews we've seen for medical alert companies and any type of company for that matter. With more than 11,000 reviews and 88% of those being 4 or 5 stars, Medical Guardian is at the top of our ranking list for a reason. We analyzed Medical Guardian's reviews and found that the most common feedback for the company included the following: Equipment quality and its ease of use Excellent customer service Fast response times Reasonable pricing Free spouse protection Medical Guardian protects spouses for free. If you purchase a second medical alert pendant, the company will waive the extra monthly monitoring fee. However, extra buttons cost an additional $2.99 per month. Whether you're purchasing Medical Guardian for you, a spouse, your parents, or whoever it may be, you can take advantage of the company's two-for-the-price-of-one discount.  Learn More About Medical Guardian Find out more about Medical Guardian by reading a full write-up of its pros, cons, and recent customer reviews.  Learn More Current Medical Guardian promotion Medical Guardian has a current promotion that gives customers the following: Free month of service Free ground shipping Free lockbox Free additional pendant To redeem the offer, get the four free gifts with the promo code "4FREE." Monthly Monitoring Price: $19.99–$44.95 Fall Detection Cost: +$10 per month Equipment Fee: None Activation Fee: None Contract: None Warranty: Lifetime Extra Protection Warranty: +$5 per month Range/Distance from Base Station: 1,400 feet #2 rated medical alert company MobileHelp is similar to Medical Guardian in that it has multiple medical alert packages, an affordable monthly monitoring fee, no long-term contracts, free spouse protection, and free equipment. $100 satisfaction guarantee We also offer the Best Company Guarantee with MobileHelp. The same conditions apply as we explained with Medical Guardian's offering: if you're not satisfied after 30 days of purchasing MobileHelp's services, Best Company will give you $100.  4.6/5 customer review star rating MobileHelp has more than 10,000 reviews, averaging its star rating at 4.6/5. 92% of MobileHelp's reviews are 4 or 5 stars, making it clear the majority of its customers are happy and satisfied with its services.  Refer-a-friend discount If you refer a friend to MobileHelp, the company will give you a $200 Visa gift card per referral. Keep in mind, your referrals do have to be customers for 60 days or more before you will receive the gift card.  Full suite of certifications Sometimes it's difficult to find certifications for medical alert companies, and customers often wonder if the company has them at all. MobileHelp is completely transparent on its website and notes that it has the following certifications: FDA Registered — FDA Current Good Manufacturing Practice that regulates medical devices.  FCC Certified — Federal Communications Commission certification that ensures wireless signals are legal and approved.  PTCRB — Global cellular certification that ensures equipment meets standards and won't affect cellular networks. UL-1635 — Underwriters Laboratories Certification that regulates the safety of the digital alarm system.  UL-1637 — Underwriters Laboratories Certification that regulates health care signaling equipment.  AT&T Network Certification — Cellular network certification that gives MobileHelp access to the AT&T network. Learn More About MobileHelp Find out more about MobileHelp by reading a full write-up of its pros, cons, and recent customer reviews.  Learn More Next, we'll compare the #3 and #4 ranked medical alert companies, One Call Alert and BlueStar SeniorTech, against Life Alert. As you'll see below, Life Alert's customer review scores are concerningly low compared to all of the other medical alert providers. It's difficult to trust a company when the majority of its customer review feedback is negative.  One Call Alert and BlueStar SeniorTech both have high star ratings, close to 4.5/5, which is much better than Life Alert's 1.4/5. Monthly Monitoring Price: $19.95–$44.95 Fall Detection Cost: +$10 per month Equipment Fee: None Activation Fee: None Contract: None Warranty: None Extra Protection Warranty: +$5 per month Range/Distance from Base Station: 1,300 feet #3 rated company With a few hundred reviews, One Call Alert has a 4.7/5 customer review star rating. More than 80% of its reviews are 5 stars, with customers appreciating its prompt service, stellar customer service, and quality equipment.  Multiple payment options One Call Alert has flexible payment options, making it simple for customers to select the plan that works best for them. Monthly, quarterly, semi-annual, and annual payments are available. You'll save money if you go with the annual plans.  Prices subject to change Although One Call Alert has competitive prices, the company notes on its website that "prices [are] subject to change without notice." This means One Call Alert does not offer a price-lock guarantee and if the provider decides to increase its prices, it isn't required to notify customers.  Learn More About One Call Alert Find out more about One Call Alert by reading a full write-up of its pros, cons, and recent customer reviews.  Learn More $100 satisfaction guarantee The Best Company Guarantee also applies to One Call Alert. You can purchase One Call Alert's services knowing you have extra protection with our $100 guarantee on top of One Call Alert's 30-day money-back guarantee.  Monthly Monitoring Price: $23.95–$44.95 Fall Detection Cost: +$5 per month Equipment Fee: None Activation Fee: None Contract: None Warranty: Lifetime Extra Protection Warranty: None Range/Distance from Base Station: 600 feet #4 rated company BlueStar SeniorTech is ranked fourth among our top-rated companies. Even though the company only has around 80 consumer reviews, more than 70% of its reviews are 5 stars, demonstrating a solid sample of satisfied customers.  Discount for veterans Veterans founded BlueStar SeniorTech, and they are passionate about giving back. If you're a veteran, you can receive 10% off any of BlueStar SeniorTech's products and services.  Competitive rates for fall detection Typically, medical alert companies charge $10 extra a month for fall detection capabilities. BlueStar SeniorTech charges half of that, making its fall detection one of the most affordable rates on the market.  Stylish and discreet medical alert watch One reason BlueStar SeniorTech stands out against its competitors is its sleek medical alert watch. It's one of the most unique medical alert options on the market. It has a classic watch design with medical alert capabilities. You'd never know it was a medical alert device by looking at it, which is great for customers looking for a medical alert option that is discreet as well as functional.  Learn More About BlueStar SeniorTech Find out more about BlueStar SeniorTech by reading a full write-up of its pros, cons, and recent customer reviews. Learn More The next two Life Alert alternatives are Medical Alert and LifeStation. Medical Alert ranks #5, and LifeStation ranks #6 on our medical alert rankings chart. Both companies have more than 1,000 reviews with the majority of the reviews being 4 and 5 stars. We'll break down each company's offerings below. Monthly Monitoring Price: $19.95–$42.95 Fall Detection Cost: +$10 per month Equipment Fee: None Activation Fee: None Contract: None Warranty: Lifetime Extra Protection Warranty: Free (with purchase of fall detection) Range/Distance from Base Station: 600 feet Free protection plan if you purchase fall detection Most medical alert companies offer protection plans, but they often charge at least an extra $5 per month for the service. Medical Alert offers a free protection plan if you purchase fall detection for any product. This is especially convenient since most customers are interested in purchasing fall detection anyways. Next-day delivery If you want Medical Alert's equipment as soon as possible, the company offers overnight shipping so you'll receive your package the next day and can have medical alert coverage almost immediately.  Multiple payment options This is somewhat common within the medical alert industry, but Medical Alert offers a variety of plan options that allow you to pay monthly, semiannually, or annually. If you pay annually, you'll be paying less than you would if you opt for the month-to-month package. You also receive free shipping and a free lockbox if you pay annually.  Medical Alert mobile app Not all medical alert companies have their own mobile app to pair with their services. However, Medical Alert has a mobile app that allows you to check the medical alert device's status and receive push notifications when the customer is using the device. The app also shows if the device is in the middle of a test or if it's an actual triggered emergency.  Medical Alert's mobile app is great for loved ones or caregivers who want to keep an eye on the medical alert user. Lastly, the mobile app allows for multiple subscribers, so if multiple loved ones want access in addition to a caregiver, that's a possibility.  Learn More About Medical Alert Find out more about Medical Alert by reading a full write-up of its pros, cons, and recent customer reviews. Learn More Monthly Monitoring Price: $21.95–$37.95 Fall Detection Cost: +$10 per month Equipment Fee: None Activation Fee: None Contract: None Warranty: Lifetime Extra Protection Warranty: +$5 per month Range/Distance from Base Station: 500 feet Voice prompts for battery level notifications The majority of medical alert companies have two-way voice technology, but they don't have voice-activated prompts for alerts such as battery notifications. LifeStation's medical alert pendant includes automatic voice prompts that give you battery-level updates. so you never have to worry about it dying before you're notified of the battery being low.  Lightweight button For most medical alert users, size and convenience is an important factor when selecting a medical alert button. LifeStation has a miniature lightweight button that weighs less than half an ounce. This means you won't be distracted by a bulky pendant, whether you're wearing it as a necklace or watch. Hopefully, it'll be small enough that you won't even notice it's there most of the time. Positive reviews LifeStation has more than 2,000 reviews on BestCompany.com. Of those reviews, more than 80% are 4 or 5 stars. Customers are happy enough with the company's products and services that negative reviews are minimal.  Partnership with Uber Health LifeStation is partnered with Uber Health to make sure medical alert users have transportation to get to their appointments. LifeStation's care specialists book rides to and from the user's appointment to make the process as seamless as possible. LifeStation's team will also stay on the phone with medical alert users if they desire until the ride is successfully completed. Learn More About LifeStation Find out more about LifeStation by reading a full write-up of its pros, cons, and recent customer reviews. Learn More Alert1 and Florida Telehealth have fewer reviews than the previously compared companies, but it is a big enough sample size to see general feedback from consumers. Florida Telehealth is especially impressive with 99% of its customer reviews being 4 or 5 stars. Find out more about both companies below.  Monthly Monitoring Price: $19.95–$52.95 Fall Detection Cost: +$8 per month Equipment Fee: None Activation Fee: $19.95 Contract: None Warranty: Extended Extra Protection Warranty: +$8 per month Range/Distance from Base Station: 600 feet Cheaper if you pay for 10 months at a time If you pay for 10 months of service at a time, Alert1 will waive the $19.95 activation fee. All package prices are also more affordable if you opt for the 10-month plan. If you compare a month-to-month plan to a 10-month plan, you'll save upwards of $100. Alert1 also offers a free month of service and free shipping if you pay for the longer plan.  Competitive pricing for fall detection Alert1 only charges $8 extra per month for fall detection. Most competitors charge $10 per month, so Alert1's pricing is a bit cheaper.  Compatible with pacemakers All Alert1 medical alert pendants are compatible with pacemakers. This is convenient for any customers who already have pacemakers and want to continue to use them with their medical alert system.  Refer-a-Friend discount Alert1 offers a referral program for all customers. If you refer a friend, both of you will receive one month of service for free. The discount will be applied at the end of your billing cycle. If you're enrolled in the 10-month plan, you may have to wait quite a while to receive the discount.  Learn More About Alert1 Find out more about Alert1 by reading a full write-up of its pros, cons, and recent customer reviews.  Learn More Monthly Monitoring Price: $39–$85 Fall Detection Cost: +$10 per month Equipment Fee: $99 Activation Fee: None Contract: None Warranty: 1 year Extra Protection Warranty: +$5 per month Range/Distance from Base Station: Cellular only Family member text alerts Florida Telehealth's medical alert product is called RescueTouch and includes text message capabilities so loved ones and/or caregivers can receive updates in an emergency.  Family monitored medical alert option In addition to a professionally monitored plan, Florida Telehealth also has a family monitored plan. If you choose this plan, rather than having a professional monitoring center respond to your emergency calls 24/7, you select family members to be notified instead.   Fall detection available Florida Telehealth has fall detection available for family monitored plans as well as professionally monitored plans. It's not an add-on similar to what other medical alert companies do; the company instead offers fall detection as part of its more robust plans. You can't choose to opt-out of fall detection for a cheaper monthly fee.  Discounts available Florida Telehealth offers discounts for AARP members, anyone with disabilities, nurses, first responders, as well as veterans. Learn More About Florida Telehealth Find out more about Florida Telehealth by reading a full write-up of its pros, cons, and recent customer reviews.  Learn More The final two Life Alert alternatives are LifeFone and ADT Home Health. Both have mostly positive customer reviews and solid medical alert offerings we'll discuss below.   Monthly Monitoring Price: $24.95–$39.95 Fall Detection Cost: +$5–$10 per month Equipment Fee: None Activation Fee: None Contract: None Warranty: Lifetime Extra Protection Warranty: +$5 per month Range/Distance from Base Station: 1,300 feet High star rating LifeFone has a 4.6/5 star rating with 78% of its reviews coming in at 5 stars. Its customer reviews highlight the company as a great medical alert provider with an impressive and friendly staff, rapid responses, versatile equipment and plan packages, and more.  Free spouse protection Similar to other leaders in the industry, LifeFone offers spouse protection for free. If you purchase an additional medical alert device, LifeFone will offer monthly monitoring completely for free so you don't have to pay an additional fee every month.  Optional daily check-in You can opt into a daily check-in service that will ensure a Lifefone agent will give a call to the medical alert customer every day. This can be a simple check to see if the user is okay or it can be customized further to be more of a daily reminder call for whatever you'd like. You can also decide which time of day you'd like to receive the call. You can respond to the call by simply pressing a button on your base unit so it doesn't have to be a time-consuming call.  Lifetime price and equipment guarantee Lifefone offers a lifetime price and equipment guarantee for all of its customers. This means your monthly price will never increase unless you add additional services. Your equipment will also be ensured for as long as you have it, so you don't have to worry about a short equipment warranty expiring during the lifetime of your medical alert service.  Current LifeFone promotion LifeFone has a current promotion that gives customers the following: 1 month free Free shipping Free lockbox Free activation Price-lock guarantee To redeem the offer, use code Safe20.  Learn More About LifeFone Find out more about LifeFone by reading a full write-up of its pros, cons, and recent customer reviews.  Learn More Monthly Monitoring Price: $29.99–$39.99 Fall Detection Cost: +$10 per month Equipment Fee: None Activation Fee: None Contract: None Warranty: Lifetime Extra Protection Warranty: +$5 per month Range/Distance from Base Station: 600 feet ForeveRate™ guarantee ADT Home Health offers what it calls its ForeveRate™ guarantee. This ensures your monthly rate will never increase, no matter how long you have ADT's services.  Free next-day shipping As long as your order is placed by 2 PM, ADT Home Health will ship your medical alert system package by the next business day.  Home temperature monitoring A unique offering ADT has is home temperature monitoring for all its medical alert packages. This is great for customers who are also interested in home automation.  Multiple payment plans ADT Home Health gives customers a discount if paid quarterly or annually. You still have the choice to pay month-to-month, but it is cheaper if you pay for more months of service upfront.  Learn More About ADT Home Health Find out more about ADT Home Health by reading a full write-up of its pros, cons, and recent customer reviews.  Learn More Monthly Monitoring Price: $49.95–$89.95 Fall Detection Cost: No fall detection available Equipment Fee: $95–$198 Activation Fee: None Contract: 3 years Warranty: Lifetime Extra Protection Warranty: Not available Range/Distance from Base Station: 800 feet Poor customer reviews Life Alert's review score is 206.9% lower than the average review score of the top-recommended medical alert company, Medical Guardian. With more than 100 reviews, Life Alert's customer review score is 1.4 out of 5, with 83% of its reviews being 1 star. In a nutshell, customers aren't happy with Life Alert. The most common complaint is the company's three-year contract.  Out of all of the four Life Alert alternatives we've discussed above, none of them require a contract, whereas Life Alert binds customers into a three-year contract, which is almost unheard of in the medical alert industry. . . almost.   Three-year contract             Customers are being locked into this 36-month contract and they aren't happy. With the majority of medical alert companies having month-to-month plans, it's disappointing Life Alert forces its customers into a lengthy commitment.  No fall detection available Life Alert is one of the few medical alert companies that does not offer fall detection. With fall detection being one of the main selling points of medical alert devices, Life Alert falls short by not offering this feature. Fall detection is the medical alert capability that will notify the emergency monitoring center if a fall occurs while the user is wearing a fall detection pendant. Without this, medical alert users have to press the medical alert pendant manually, which may be impossible if the user is unable to move or is currently unconscious.  If you want extra peace of mind, we suggest selecting a medical alert company with fall detection capabilities, especially if the potential medical alert customer is ever left alone.  Limited online information Life Alert has an outdated way of doing business. To receive pricing information, you have to request a brochure and you can't even request that the brochure be emailed to you; you have to wait for the company to mail the brochure to you and you must do this by calling Life Alert directly. This not only makes the researching and purchasing process more lengthy, but it's much more difficult when compared to all the Life Alert alternatives we've discussed in this article who state all of their pricing and package details online and even allow online ordering.  Life Alert's website is also extremely outdated and provides little information. Unless you have the time to call and request a brochure and wait for it to be delivered, which may take weeks, Life Alert likely isn't worth it.   Customer Review: Ginger Barnes from Boulder, CO "I called Life Alert twice to get some pricing as my mom just passed away and I needed something for my dad. They hung up on me twice because I would not give them my full address. I just had 2 questions and they would not answer them for me — I was told they are in 'the free brochure they will mail me.' So ridiculous. They just lost a customer."

Medical Guardian is a well-known medical alert system company from Philadelphia, Pennsylvania. Founded in 2005, Medical Guardian sets itself apart from its competition with its five core values: Customers above all else Innovation as motivation Passion for purpose Building meaningful relationships Excellence in results For nearly a decade, Medical Guardian has stayed at the top of our rating charts, earning the number one spot for the best medical alert system company on the market. With its high ratings never faltering, we wanted to ask how — how has Medical Guardian stayed consistent and remained at that top spot all of these years? The simple answer to that question is Medical Guardian has outstanding customer reviews. When we give a score to medical alert companies, customer reviews are the most heavily weighted factor when determining where companies land on our Best Medical Alert Systems List. Other aspects are considered as well, such as pricing, upfront fees, contract length, time in business etc. But customer reviews make up 75 percent of a company's score. We want to ensure the companies that are earning those top spots are giving customers the treatment they deserve.  To earn that #1 medical alert spot year after year, Medical Guardian reviews have to be top-notch — and they are. A whopping 69 percent of Medical Guardian reviews are 5 stars, and 88 percent of Medical guardian reviews are either 4 or 5 stars. That tells us the company is doing something right for consumers to rate the company so high, especially more than seven years in a row.  So what makes Medical Guardian so liked by its customers? We took a sample of Medical Guardian's reviews, delving into hundreds of ratings, separating them into categories, and identifying the specific areas where Medical Guardian excels.  After reading through hundreds of reviews, we determined Medical Guardian excels in multiple areas. One-third of all sampled reviewers also cited at least two positive experiences that prompted their review. So quite often, consumers aren't appreciative of just one aspect of the company; they're satisfied with multiple. Below we'll break down each section and provide specific Medical Guardian reviews that highlight customers' thoughts about the company.  Equipment Quality Customer Service Response Times Affordable Pricing Peace of Mind Review Responses Equipment quality and ease of use Because you or your loved one's life can depend on this device, medical alert equipment must be high-quality, trustworthy, and simple to use. Of the reviews we sampled, almost half mentioned Medical Guardian's quality equipment and its ease of use as a reason for the customer's high review rating.  Customer Review: Martha from Lorain, Ohio "I went through the testing process of the equipment and it all went very smoothly. I followed the directions that came with what I was sent and it was very clear how to do the process. It was very easy." From initial set up to using the equipment on a day-to-day basis, you want the functionality to be straightforward, and that's exactly what consumers noted as a convenience of Medical Guardian is the simple yet high-tech equipment.  Customer Review: Susan from Pennsburg, Pennsylvania "I had used another previously, and Medical Guardian is so much better in quality of product and customer service." For the equipment to be effective for customers, there needs to be versatility and customization, which is something Medical Guardian also makes a priority. The company knows that medical alert systems aren't one size fits all, so there are a variety of medical alert packages to choose from.  Customer Review: Steve "They are responsive and very helpful in the setup process. They also helped in choosing the best equipment and appropriate response plan." Here's a breakdown of Medical Guardian's medical alert packages if you're interested in seeing what individual plans the company offers and what specific equipment comes with each one. All of Medical Guardian's medical alert packages include 24/7 professional monitoring, waterproof medical alert devices, and two-way communication. If you want to purchase a fall alert pendant, you need to upgrade your selected package. You also have the option to add extra medical alert buttons, wall-mounted buttons, voice-activated wall buttons, lockboxes, and more to your selected plan.  In-Home Medical Alert Packages Classic Guardian ($0.97 per day) — Medical alert system for in and around the house that connects to your landline. Wearable medical alert button that can function up to 1,300 feet away from the base station. Home Guardian ($1.13 per day) — Medical alert system for your home that doesn't require a landline. Wearable emergency button functions up to 600 feet away from the base station. On-the-Go Medical Alert Packages Mobile Guardian ($1.35 per day) — Built-in GPS technology that keeps you protected up to 350 feet from the base station. Reliable cellular connection through AT&T with 24/7 professional monitoring. Mobile Guardian base can be worn around the neck or with a belt clip, while the pendant that comes with it can be worn around the neck or wrist.  Active Guardian ($1.35 per day) — Portable medical alert system with built-in GPS and Wi-Fi technology. Not limited by a range. Worn around the neck or with a belt clip. Freedom Guardian ($1.45 per day) — Lightweight smartwatch medical alert device. GPS and Wi-Fi positioning systems that can determine your exact location. Text-to-speech text messaging, reminders and alerts, and weather forecast capability.  Mini Guardian ($1.29 per day) — Lightest device Medical Guardian offers at half the width of the other devices. Built-in fall detection and a five-day battery life. GPS and WiFi location tracking. Worn around the neck or with a belt clip.  Superior customer service Nearly 40 percent of reviewers mentioned a positive experience with Medical Guardian's customer service. That's a comforting number when you're trying to decide if Medical Guardian has a responsive staff you want to do business with. Medical alert devices aren't something you purchase once and then you never speak with the company again; you are going to be dealing with Medical Guardian at least monthly to do frequent system checks that ensure your system is working. You'll also likely contact the company with questions about billing or equipment, for example. You want to know the company takes consumer concerns seriously and makes a concerted effort to provide excellent customer service. Medical Guardian reviews demonstrate just that.  Customer Review: Melissa Freeman from Elkin, North Carolina "Medical Guardian has the best ratings on the Internet. Customer service thus far has been tops!!" As the #1 rated medical alert provider, Medical Guardian strives to live up to its impressive reputation. A brand could easily be a disappointment if it didn't make the effort to impress the majority of its customers with treatment that is valued and appreciated.  Customer Review: Hubert from Scarsdale, New York "Once or twice I have been called by them just to see if everything was okay. They were just testing the device and seeing if I'm okay so I found that to be terrific customer service." The above review demonstrates how Medical Guardian's customer service goes above and beyond what you typically see in companies. Medical Guardian contacts customers even when nothing has been reported, just to ensure they are doing okay and that their medical alert system is operating how it should be. That alone could save a life if for some reason the device wasn't working and that phone call was able to detect a problem before an emergency took place.  Customer Review: Anthony "I think that their service is very good. We test it once a month and the people are very efficient, very nice, they answer very quickly and it just makes you feel confident. My every interaction with them has been a positive one."   Quick response times A quick response time in a medical alert provider is key. If you or a loved one experiences a fall, you want to know the monitoring center will respond to your button push within minutes — even seconds. Of the reviews we sampled, 33 percent were impressed with Medical Guardian's response times, saying the company responds almost instantly every time their button is pressed.  Customer Review: Linda "They answered the call immediately. I got stuck in the pantry and fell. I just pressed the button and my son came immediately and everything was taken care of. It was a good experience." With any medical alert system, you're most likely going to experience quite a few false alarms where you accidentally press your button and contact the monitoring center. Although this may seem inconvenient to both you and the company, it's actually a great way for both parties to test the medical alert device to not only ensure it's working, but also to check that the company's response rate is acceptable. Countless reviews we went through mentioned customers accidentally pushing their buttons but being thankful that they did because that showed them that Medical Guardian responded immediately and that their systems were functioning effectively.  Customer Review: Mark "I never actually needed help, but have accidentally pushed the button a few times and someone responded immediately." Customers also appreciated Medical Guardian's response times weren't just quick for certain types of alerts. For example, if you push your button and/or experience a fall and make contact with Medical Guardian's monitoring center, you can tell the operator —or decide beforehand — if you want the monitoring center to contact an ambulance or one of your family members instead. This way, you don't need to worry about an ambulance showing up at your home if it's just a minor fall that a family member can help with.  Customer reviews show that whether you opt for an ambulance or a family member to assist you, Medical Guardian's response times are equally quick.  Customer Review: Julia "Unfortunately my dad fell, and he pressed his alert tag, within minutes I received a call that my dad fell, the operator was so kind and patient with me as I was on the way to his home! This company was everything we signed up for and more!! Extremely pleased." Affordable pricing Price is always going to be a major factor when deciding when to do business with a company. Thankfully, numerous reviews we looked at noted that Medical Guardian has an affordable price that is definitely worth the quality service you receive.  Customer Review: Aaro Rice "Very good product and friendly staff! Product is quality and price is affordable." Medical Guardian's monthly price starts at $29.95 and ranges up to about $44.95. When compared to other top medical alert providers, like Life Alert that charges closer to $70 per month, Medical Guardian has one of the most affordable prices on the market. Medical Guardian also doesn't require any activation or equipment fees, unless you're purchasing the smartwatch medical alert device or the Mini Guardian. This means that with almost all of the company's packages, you won't have to spend any money upfront except for the monthly payment.  Customer Review: Lynne Yates "Very good product and service. Like the pricing and the people are very nice." Medical Guardian also doesn't require a contract. Competing medical alert companies like Life Alert require up to three-year contracts, so it can provide peace of mind to customers that Medical Guardian doesn't lock its customers into long-term agreements. This means no hefty cancellation fees and no added stress for you or your loved one if you need to cancel the medical alert service.  Customer Review: Linda Cox from Waterloo, Iowa "I found that Medical Guardian was less expensive than Life Alert. I think the customer service was knowledgeable, professional, helpful, and very nice." Peace of mind Medical alert systems can primarily be a precautionary measure that gives you and your loved ones peace of mind that if an emergency or fall takes place, help will be contacted and sent immediately. As we read through reviews around this topic, customers were noting that even if they haven't had to use their medical alert device yet, they were still thankful for the service. For most customers, paying a monthly monitoring fee is worth the peace of mind and sense of independence alone. Customer Review: Annabelle Weaver "It gave me peace of mind because I was all alone. It's a comfort to know that I have it hanging around my neck. All I have to do is push the button if I need it. Now I have family close by so I can get help if I fall. Most of the times I've used it was by accident when I turned over in bed. They have called me to make sure things are working right for me and that everything is ok." Detailed review responses Not only are customer review ratings important when determining if a company is trustworthy, but so are the company's responses to those reviews. If a business is receiving bad reviews online and making no moves to rectify its customers' concerns by responding to those reviews, that's a sign that you may not be able to trust that company.  It's nice to see that Medical Guardian makes it a priority to respond to its reviews. Here are a couple of examples of Medical Guardian responding to specific customer concerns: Medical Guardian also sends reviewers a private message and provides contact information so the customer has a way to contact them personally regarding the problem they're having.  Key Takeaway: Medical Guardian customer reviews reveal the company excels in multiple areas. Equipment quality and ease of use Superior customer service Quick response times Affordable pricing Peace of mind Detailed review responses Medical Guardian Medical Alert Systems Learn more about Medical Guardian's medical alert system offerings and read additional customer reviews. Learn More

Medical alert systems are a great way to provide peace and security for an elderly loved one who wants to live independently; however, with technology progressing so rapidly, it can be easy to lose track of what kinds of systems are available. In the following article, we'll break down what you can expect as you start searching for a medical alert system. Traditional systems Traditional medical alert systems are the most common. These systems usually consist of the following: Base system Emergency call pendant Wireless or landline connectivity Traditional systems include a base system that syncs with a wireless alert pendant. The base system connects to a power outlet and a landline phone connection depending on the design of the system. The wireless alert device is then carried by the patient at all times. Typically, the device can be worn as either a pendant or a wristband and is water resistant, so it can be worn in the shower. Until recently, most medical alert systems were operated solely through landline connections. However, more traditional medical alert systems are becoming compatible with cell phone towers. Setup involves simply plugging in the device to a power outlet. These systems also have a range limit, such as 1,000 feet. That means that your loved one shouldn't wear the alert device when going to the store or traveling because it will be out of range of the base station. Mobile-based systems Range isn't a problem for mobile-based systems. For these systems, the base station is actually a small, portable device that is charged at home and then can be taken anywhere. These portable base stations have a much smaller range than a traditional base station, but that isn't much of a problem since you can carry it with you in your pocket or in a holster. Just slip it in your pocket, put on the emergency pendant or wristband, and you're ready. These systems use cell phone towers to track you. This means that you can take the medical alert with you on a walk or to the store and still have help ready at the press of a button. These systems are usually slightly more expensive than the traditional base station system, but if you live an active lifestyle, it's definitely worth the small cost. Medical alert mobile apps These are the newest line of medical alert systems, but they aren't for everyone. Multiple mobile apps on the market can serve as medical alert systems. They can be inexpensive, even free, but the biggest obstacle in using one of these apps is how familiar your loved one is with operating a smartphone. In an emergency, sometimes it is all you can do to reach for your alert pendant and press the button. Imagine having to pull out your phone, unlock it, open the medical alert app, and press the emergency call button. Naturally, there could be many obstacles in the way preventing a quick help call. It can be much easier to access medical help through a mobile system or traditional system than a smartphone. The plus side of a mobile app is that you can take it anywhere. Like any mobile system, your location can be determined through the use of cell phone towers, so it grants you more freedom. Universal features All of these systems should be equipped with wireless power rather than operating only when plugged into an outlet. Traditional medical alert systems have built-in battery packs that charge when plugged in, so if you experience a power outage, your medical alert system will still be operational for over 24 hours. Once charged, mobile systems and cell phones can be used remotely, but it's best to charge them every night. Most importantly, all of these systems are equipped with 24/7 monitoring. If you find a medical alert company that doesn't promise 24/7 monitoring, move on. You should expect help to be available whenever an emergency happens, even at inconvenient hours. Some systems will allow two-way communication between you and a medical alert representative, but most basic units will send out a simple distress signal that alerts emergency medical personnel and family that you've been in an accident. Where to start Now that you're equipped with the basic facts, you can investigate the companies. BestCompany.com has done the research to find the best medical alert companies in the industry. Most of these top companies will offer packages that span the different devices mentioned above, and the most basic systems often come at a very reasonable price. If you think you or a loved one might need a medical alert system, it's best not to hesitate.

Medical alert devices have been around for decades and largely serve the same purpose they always have, so how can you know which company is the best? Two of the most well-known names in the medical alert industry, Life Alert and Medical Guardian, both serve thousands of customers and feature 24/7 monitoring by certified emergency representatives, but what are the key differences between the two? Allow us to break things down for you. Price Medical Guardian's systems cost anywhere between $29.95 to $49.95 per month. The least expensive system is the Classic Guardian system that plugs into a landline connection and features 1300 feet of range. The most expensive unit is the Premium Guardian, which is roughly the size of a deck of cards and is GPS-enabled, so you can take it with you anywhere. This means that wherever you go, emergency responders will be able to pinpoint your exact location, even if you're outside. Unfortunately, Life Alert doesn't disclose any prices on its website, so it's hard to make a solid comparison. However, it appears as though Life Alert offers similar products to Medical Guardian. There are even mobile apps available with Life Alert. But since we don't know the prices of Life Alert's products, we can't know for sure if the customer is in for a bargain. Winner: Medical Guardian (by default) Equipment Fee Medical Guardian offers no equipment fee for its systems. This means that you won't have to pay extra just because the system shows up at your door. Thankfully, Life Alert doesn't charge an equipment fee, either. Winner: Tie Activation Fee Medical Guardian charges no activation fee for any of its packages. When the product comes in the mail, just plug it into your wall outlet and/or landline connection, and it should be ready to go. All of your contact information comes pre-loaded and assigned in accordance with the unit you ordered. Life Alert charges an activation and installation fee of $95 to $295 depending on the package. This can be frustrating because this could equate to a month's worth of groceries or several months of emergency monitoring. Many top medical alert companies are doing away with these fees, and Life Alert would do well to do the same. Winner: Medical Guardian Contract Medical Guardian operates based on a month-to-month basis. If a customer needs to cancel services for any reason, there isn't a hefty contract binding you into monthly payments regardless of your need. Just ship the equipment back to Medical Guardian headquarters and you're good to go. However, there is a 90-day service agreement, so you must pay for the first three months of service. If you want to return the device before the 90-day period expires, Medical Guardian will refund you the remaining amount in due time, but you must pay for the first three months beforehand. On the other hand, Life Alert operates based on a 3-year contract. This means that the customer will be required to pay every month until the 36-month period has expired, and this can be incredibly frustrating if funds are running low or you don't need the product anymore. The customer may have the option to buy out of a contract, but depending on how much time is left, that can cost upward of $1,000. Winner: Medical Guardian Warranty Both Life Alert and Medical Guardian offer lifetime warranties on their equipment. This means that if anything goes wrong with the equipment you've purchased, the company will replace it free of charge. Winner: Tie Range Medical Guardian's most basic system (Classic Guardian) offers 1300 feet of range, which is one of the greatest distances currently available on the market. The Home Guardian, which is $5/month extra, only offers half that range. Remember, though, that Medical Guardian has a more expensive GPS-enabled system that allows it to operate anywhere. In comparison, Life Alert's system offers 800 feet of range. This is still an impressive number, but Medical Guardian's most basic system can outshine this by 500 feet. There is a mobile option available to Live Alert customers that is also GPS-enabled, but the price of the product is unknown. Winner: Medical Guardian Time in Business Life Alert has been in the medical alert industry for 30 years at the time of this article's publication. The company established itself in the late 1980's with the television commercials featuring an elderly woman crying, "I've fallen and I can't get up!" These popular commercials have helped Life Alert to be the most well-known name in the medical alert industry. Medical Guardian has only been in business for 12 years at the time of this review. However, we found that Medical Guardian has a much more robust and navigable website in comparison to veteran company Life Alert. Life Alert would do well to follow Medical Guardian's lead with an organized blog, clearly outlined package pricing, and informative videos. Winner: Life Alert Customer Reviews According to BestCompany.com, Medical Guardian boasts over 1,400 customer reviews with an average rating of 8.6/10. The majority of customer reviews indicate quick response times, friendly customer representatives, and easy setup. Comparatively, Life Alert currently has a 1.6/10 rating based on 45 customer reviews. Most of the reviews complain about poor customer service and rigid contracts with overwhelming buyouts. Winner: Medical Guardian Overall Comparing the two companies, the obvious choice is Medical Guardian. The company offers several pricing options boasting different functions that should complement most customers' budgets. Even the most basic package has one of the best ranges of any device in the industry, and higher-priced units are GPS-enabled so you can take the product anywhere. The company also has excellent customer feedback based on over 1,400 experiences. This speaks to the company's customer service and ease of use. Life Alert is one of the pioneers in the medical alert industry, but according to feedback from customers and a lack of pricing transparency on the company's website, the organization seems to be a little out of touch. The lifetime warranty and lack of equipment fee are definitely encouraging but aren't enough to set the company apart from other companies in the medical alert industry. Looking at customer feedback is especially discouraging. Winner: Medical Guardian

Is it time for you to consider a medical alert system? Assess your needs according to the following checklist. Are you over age 65? Do you live alone? Do you suffer from osteoporosis or similar conditions? Do you have trouble seeing or hearing? Do you have trouble standing? Do you use a cane or walker? Do you like to live independently? Would you prefer not to live in a rest home? Do you want protection for burglars, fires, or flooding? Is $35/month within your budget? If you checked yes to more than half of these, it's time for you to consider a medical alert system. The Explanation Are you over age 65? Falls happen at an exponentially higher rate after you turn 65. When one fall happens, it's more likely to happen again, and the physical toll will compound time after time. Do you live alone? If you live alone, a medical alert system is a great way to maintain your independence while having help on call if you ever happen to need it. If you live with a spouse, family member, or friend, that doesn't necessarily mean that you should forego a medical alert system altogether, but it might not be as necessary. Do you suffer from osteoporosis? Osteoporosis makes the event of a fall even more dangerous. A simple bump or scrape could result in a broken bone. If you're living alone and have osteoporosis, that should instantly be a strong indicator for a medical alert system. Do you have trouble seeing or hearing? Having poor eyesight could mean a stumble or fall. Hearing is not that big of a concern, but inner ear function is what determines your balance, so depending on how bad your hearing is that could translate into fall risk. Consult with your eye and ear doctors and ask them if a medical alert system might be a good option according to your conditions. Do you have trouble standing? It's natural to have trouble standing as you get older. It comes from weakened muscles and joints in your lower body. Naturally, these weakened muscles and joints make balancing more difficult. This is another big indicator of the need for a medical alert system. Do you use a walker or cane? This is a great solution if you answered yes to the previous question. Canes are relatively inexpensive and come in a variety of materials and builds. Walkers are slightly more expensive and cumbersome but offer a much better center of gravity. You can even sit on some models. Canes and walkers aren't sure-fire ways to prevent falls, which is why a medical alert system is recommended. Do you like to live independently? You might not like people fussing over you. You want the freedom to make your own bed, cook your own meals, and clean your own home. That's understandable. With a medical alert system, you have help on call only when you absolutely need it. Some systems will even let you program the contacts of family members or friends if you don't feel like you need an ambulance over. Would you prefer not to live in a rest home? Rest homes have a plethora of amenities, but can be incredibly expensive. Comparatively, medical alert systems are much less expensive. Do you want protection for burglars, fires, or flooding? Medical alert systems aren't just for falls. You can buzz for help if you've experienced a break-in, a fire, or flood. Certified call center employees will immediately be on the line to send emergency medical personnel your way. Is $35/month within your budget? This is the average price for a medical alert system. Prices will vary depending on the company. Some companies will charge an activation or equipment fee and monthly monitoring prices will differ depending on the features of the product. It depends on what you feel you need and what your budget is. Where to Start Start here with a list of the best medical alert companies in the country. Different systems are available that communicate through a landline connection, cellular connection, or WiFi. There are also advanced systems that are able to pinpoint your exact location through GPS technology, so you can take your alert button on the go and be protected wherever you are.